HDMI UC3702 USB C Docking Station User Manual

: June 16, 2024
: HDMI

Table of Contents

HDMI UC3702 USB C Docking Station
Product Information
Product Usage Instructions
FAQ
Product information
Product Specification
HDMI and DisplayPort performance
Product information
How to set up the extend display?
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HDMI UC3702 USB C Docking Station

Product Information

Specifications

Type C PD: Supports PD v3.0, 100W input max.
USB-C 3.1: Supports up to 8K@30Hz or 4K@120Hz with DSC, supports up to 4K@60Hz without DSC, supports High Dynamic Range (HDR) transport.
Audio/Mic
HDMI: Supports up to 8K@30Hz or 4K@120Hz, supports High Dynamic Range (HDR) transport.
RJ45: Integrated 10/100/1000M network interface.
DisplayPort
SD/Micro SD slot: Supports Secure Digital v4.0 UHS-II, read: 250MB/s, write: 250MB/s. Also supports Secure Digital v1.0/v1.1/v2.0/SDHC/SDXC.
USB 2.0: Transfer rate of 480Mbps, suitable for keyboard, mouse, GamePad, etc.
USB 3.1: Transfer rate of up to 10Gbps, backward compatible with USB 3.0, USB 2.0, USB 1.1.

Product Usage Instructions

HDMI and DisplayPort Performance

Please confirm the dp alt mode version of your laptop’s USB-C port using. MacOS can only support one external monitor, and the second/third external monitor will just mirror the first one. Windows does not have this limitation.

Single Display

| HDMI| DisplayPort
---|---|---
8k@30Hz or 4K@120Hz| ✓| ✓
4K@60Hz| ✓| ✓
4K@30Hz| ✓| ✓
2K@60Hz| | ✓
1080P@60Hz| ✓|

Dual Display

| HDMI| DisplayPort
---|---|---
8k@30Hz or 4K@120Hz| ✓| ✓
4K@60Hz| ✓| ✓
4K@30Hz| ✓| ✓
2K@60Hz| | ✓
1080P@60Hz| ✓|

Triple Display

| HDMI| DisplayPort
---|---|---
8k@30Hz or 4K@120Hz| ✓| ✓
4K@60Hz| ✓| ✓
4K@30Hz| ✓| ✓
2K@60Hz| | ✓
1080P@60Hz| ✓|

How to Set Up the Extend Display?

A: Windows

Click on the “Start” button.
Select “Settings”.
In the Settings menu, click on “System”.
Under System, click on “Display”.
Select a display to change the settings for it. Drag displays to rearrange them if needed.
Identify multiple displays.
Choose the presentation mode for your displays.
Adjust the scale and layout.
Choose the size of text, apps, and other items.
Adjust the display resolution to fit your connected display.
Configure display orientation and other related settings in the Advanced display section.

B: Mac OS Monterey

Go to “System Preferences”.
Select “Displays”.
In the Display Settings, choose the desired display mode from the “Use as” menu.
Set up the resolution, color profile, refresh rate, and rotation according to your preferences.

FAQ

Q1: When connecting a wireless mouse or keyboard, it may not work properly.

Most wireless devices like mouse, keyboard, and Bluetooth devices work in the 2.4GHz wireless band. The USB 3.0 port has the potential for interference that can affect the device’s performance. The most effective method is to add a USB 2.0 extension cable between the HUB and the receiver.

Q2: The display won’t work, the resolution or refresh rate is abnormal.

Confirm that the USB-C port in your laptop supports dp alt mode. You can find this information in your laptop’s specifications or consult your laptop’s official customer service.
There may be software conflicts, usually related to the driver problem of the GPU. Upgrading or rolling back the driver of the GPU version may solve the issue.

Q3:The device I connect didn’t work，Or the laptop suddenly shuts down.

The connected devices consume too much power, please connect the PD charger.

Product information

Type C PD
USB-C 3.1
Audio/Mic
HDMI
RJ45
DisplayPort
SD/Micro SD slot
USB 2.0
USB 3.1

Product Specification

USB C PD port: support PD v3.0,100W input max.
HDMI and DisplayPort: Supports up to 8K@30Hz or 4K@120Hz with DSC,Supports up to 4K@60Hz without DSC,Support High Dynamic Range (HDR) transport.
RJ45: Integrated 10/100/1000M network interface.
SD/Micro SD: Support Secure Digital v4.0 UHS-II,read: 250MB/s,write: 250MB/s, Support Secure Digital v1.0/ v1.1/ v2.0/ SDHC/ SDXC.
USB2.0: 480Mbps,for keyboard,mouse,GamePad.etc.
USB3.1: Up to 10Gbps,Backward compatible with USB3.0,USB2.0,USB1.1.

HDMI and DisplayPort performance

Please confirm the dp alt mode version of your laptop’s USB-C port using.
MacOS can only external one monitor, and the second/third external monitor just mirrors the first one.
Windows without this limitation.

Product information

< In DP1.4>

| HDMI| HDMI| DP
---|---|---|---

Single display

Dual display

| 4K@60Hz| 4K@60Hz|
| 4K@60Hz| 4K@60Hz
4K@60Hz| | 4K@60Hz
Triple display| 4K@60Hz| 4K@30Hz| 4K@30Hz

< In DP1.2>

| HDMI| HDMI| DP
---|---|---|---

Single display

| 4K@30Hz| |
| 4K@30Hz|
| | 4K@30Hz

Dual display

| 2K@60Hz| 1080P@60Hz|
| 2K@60Hz| 1080P@60Hz
1080P@60Hz| | 2K@60Hz
Triple display| Only can light up two displays

How to set up the extend display?

A: Windows
Windows11：Start>Setting>System>Display

In there, you can set the Display mode, Rearrange the position of the screen,Change Resolution, Color Profile, Orientation and Refresh Rate in Advanced display.

B: Mac OS
Monterey：System Preferences > Displays >Display Settings.

Then you can change the display mode in “Use as” menu and set up these setting like: Resolution/ ColorProfile / Refresh Rate and Rotation

Reminder: Be sure to use your product as directed.
Not sure how to get your product to work properly?
Please refer to the instructions or Contact our friendly support team for quick solutions.

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