LG LT1037HNR Window Type Air Conditioner Owner’s Manual
- June 16, 2024
- LG
Table of Contents
- LG LT1037HNR Window Type Air Conditioner
- Safety Precautions
- Operation
- Before Operation
- Introduction
- Electrical Safety
- Electrical Safety
- Installation
- HOW TO INSTALL
- Operating Instructions
- Inserting the Remote Control Battery
- Maintenance and Service
- Troubleshooting
- WARRANTY
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
LG LT1037HNR Window Type Air Conditioner
Please read this manual carefully before operating your set and retain it for
future reference.
TYPE : WINDOW MODELS LT1037HNR LT1237HNR LT1033HNR
FOR YOUR RECORDS
Write the model and serial numbers here:
- Model #
- Serial #
You can find them on a label on the side of each unit. Dealer’s Name
Date Purchased
- Staple your receipt to this page in the event you need it to prove date of purchase or for warranty issues.
READ THIS MANUAL
Inside you will find many helpful hints on how to use and maintain your air
conditioner properly. Just a little preventive care on your part can save you
a great deal of time and money over the life of your air conditioner. You’ll
find many answers to common problems in the chart of troubleshooting tips. If
you review our chart of Troubleshooting Tips first, you may not need to call
for service at all.
PRECAUTION
- Contact the authorized service technician for repair or maintenance of this unit.
- Contact the installer for the installation of this unit.
- The air conditioner is not intended for use by young children or invalids without supervision.
- Young children should be supervised to ensure that they do not play with the air conditioner.
- When the power cord is to be replaced, replacement work shall be performed by authorized personnel only using genuine replacement parts.
- Installation work must be performed per the National Electric Code by qualified and authorized personnel only.
Safety Precautions
To prevent injury to the user or other people and property damage, the following instructions must be followed.
- Incorrect operation due to ignoring instruction will cause harm or damage. The seriousness is classified by the following indications.
WARNING
This symbol indicates the possibility of death or serious injury.
CAUTION
This symbol indicates the possibility of injury or damage to properties
only.
- Meanings of symbols used in this manual are as shown below.
- Be sure not to do.
- Be sure to follow the instruction.
WARNING
Installation
- Don’t use a power cord, a plug, or a loose socket which is damaged.
- Otherwise, it may cause a fire or electrical shock.
- Always plug into a grounded outlet.
- Otherwise, it may cause a fire or electrical shock.
- Do not modify or extend the power cord length.
- It will cause electric shock or fire due to heat generation.
Do not disassemble or modify products.
- It may cause failure and electric shock.
Be caution when unpacking and installing.
- Sharp edges may cause injury.
Do not store flammables like gasoline, benzene, thinner, etc. near the air conditioner.
- It may cause explosion or fire.
Operation
Do not place heavy object on the power cord and take care so that the cord should not be pressed.
- There is danger of fire or electric shock.
Do not share the outlet with other appliances.
- It will cause electric shock or fire due to heat generation.
Take the power plug out if necessary, holding the head of the plug and do not touch it with wet hands.
- Otherwise, it may cause a fire or electrical shock.
Do not place the power cord near a heater.
- It may cause fire and electric shock.
Do not allow water to run into electric parts.
- It will cause failure of machine or electric shock.
Use a soft cloth to clean. Do not use wax, thinner, or a strong detergent.
- The appearance of the air conditioner may deteriorate, change color, or develop surface flaws.
Unplug the unit if strange sounds, odors, or smoke come from it.
- Otherwise it may cause fire and electric shock accident.
Do not open the suction inlet grill of the product during operation.
- Otherwise, it may electrical shock and failure.
If water enters the product, turn off the the power switch of the main body of appliance. Contact service center after taking the power-plug out from the socket.
No correlation between fan usage and oxygen depletion.
- An oxygen shortage may occur.
Turn off the power and breaker first when cleansing the unit.
- Since the fan rotates at high speed during operation, it may cause injury.
Unplug the unit when not using it for a long time.
- Prevent accidental startup and the possibility of injury.
Do not operate or stop the unit by inserting or pulling out the power plug.
- It will cause electric shock or fire due to heat generation.
Do not damage or use an unspecified power cord.
- It will cause electric shock or fire.
Do not operate with wet hands or in damp environment.
- It will cause electric shock.
Hold the plug by the head when taking it out.
- It may cause electric shock and damage.
When gas leaks, open the window for ventilation before operating the unit.
- Otherwise, it may cause explosion, and a fire.
Never touch the metal parts of the unit when removing the filter.
- They are sharp and may cause injury.
- For inner cleaning, contact an Authorized Service Center or a dealer.
- Do not use harsh detergent that causes corrosion or damage on the unit.
- Harsh detergent may also cause failure of product, fire, or electric shock.
CAUTION
Install the product so the exhaust and noise are not aimed directly at the neighbors.
- Be considerate.
Follow installation instructions exactly.
- Otherwise, it may cause vibration or water leakage.
Before Operation
Preparing for Operation
- Contact an installation specialist for installation.
- Plug in the power plug properly.
- Use a dedicated circuit.
- Do not use an extension cord.
- Do not start/stop operation by plugging/unplugging the power cord.
- If the cord/plug is damaged, replace it with only an authorized replacement part.
Usage
- Being exposed to direct airflow for an extended period of time could be hazardous to your health.
- No correlation between fan usage and oxygen depletion.
- Do not use this air conditioner for non-specified special purposes (e.g. preserving precision devices, food, pets, plants, and art objects). Such usage could damage the items.
Cleaning and Maintenance
- Do not touch the metal parts of the unit when removing the filter. Injuries can occur when handling sharp metal edges.
- Do not use water to clean inside the air conditioner. Exposure to water can destroy the insulation, leading to possible electric shock.
- When cleaning the unit, first make sure that the power and breaker are turned off. The fan rotates at a very high speed during operation. There is a possibility of injury if the unit’s power is accidentally triggered on while cleaning inner parts of the unit.
Service
For repair and maintenance, contact an Authorized Service Center. See the
warranty page for details or call
800-243-0000. Have your model number
and serial number available. They should be written on page 2 of this manual.
Introduction
Symbols Used in this Manual
- This symbol alerts you to the risk of electric shock.
- This symbol alerts you to hazards that could cause harm to the air conditioner.
NOTICE This symbol indicates special notes.
Features
warning
This appliance should be installed in accordance with the National Electric
Code.
Electrical Safety
Electrical Data
Power cord may include a current interrupter device. A test and reset
button is provided on the plug case. The device should be tested on a periodic
basis by first pressing the TEST button and then the RESET button. If the TEST
button does not trip or if the RESET button will not stay engaged, discontinue
use of the air conditioner and contact a qualified service technician.
NOTICE
WARNING
- Never push the test button during operation
- Otherwise this plug can damaged.
- Do not remove, modify, or immerse this plug.
- If this device trips, the cause should be corrected before further use.
USE OF EXTENSION CORDS
- RISK OF FIRE could cause serious injury or death DO NOT use an extension cord with this window air conditioner
- DO NOT use surge protectors or multi-outlet adapters with this window air conditioner
CAUTION
The conductors inside this cord are surrounded by shields, which monitor
leakage current. These shields are not grounded. Periodically examine the cord
for any damage. Do not use this product in the event the shields become
exposed. Avoid shock hazard. This unit cannot be user-serviced. Do NOT open
the tamper-resistant sealed portion. All warranties and performance will be
voided. This unit is not intended to be used as an ON/OFF switch.
Electrical Safety
IMPORTANT
(PLEASE READ CAREFULLY) FOR THE USER’S PERSONAL SAFETY, THIS APPLIANCE MUST BE PROPERLY GROUNDED The power cord of this appliance is equipped with a three- prong (grounding) plug. Use this with a standard three-slot (grounding) wall power outlet to minimize the hazard of electric shock. The customer should have the wall receptacle and circuit checked by a qualified electrician to make sure the receptacle is properly grounded.
DO NOT CUT OR REMOVE THE THIRD (GROUND) PRONG FROM THE POWER PLUG.
SITUATIONS WHEN THE APPLIANCE WILL BE DISCONNECTED OCCASIONALLY
Because of potential safety hazards, we strongly discourage the use of an
adapter plug. However, if you wish to use an adapter, a TEMPORARY CONNECTION
may be made. Use UL-listed adapter, available from most local hardware stores.
The large slot in the adapter must be aligned with the large slot in the
receptacle to assure a proper polarity connection.
CAUTION
Attaching the adapter ground terminal to the wall receptacle cover screw does
not ground the appliance unless the cover screw is metal, and not insulated,
and the wall receptacle is grounded through the house wiring. The customer
should have the circuit checked by a qualified electrician to make sure the
receptacle is properly grounded. Disconnect the power cord from the adapter,
using one hand on each. Otherwise, the adapter ground terminal might break. DO
NOT USE the appliance with a broken adapter plug.
SITUATIONS WHEN THE APPLIANCE WILL BE DISCONNECTED OFTEN.
Do not use an adapter plug in these situations. Unplugging the power cord
frequently can lead to an eventual breakage of the ground terminal. The wall
power outlet should be replaced by a three-slot (grounding) outlet instead.
WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling.
Installation
Remove packing materials from the wall sleeve and tape from the air conditioner.
INSTALLATION REQUIREMENTS
If you use an existing wall sleeve, you should measure its dimensions. Install
the new air conditioner according to these installation instructions to
achieve the best performance. All wall sleeves used to mount the new air
conditioner must be in good structural condition and havearear grille to
securely attach the new air conditioner. (Figure 1) With the LGE
sleeve(optionally supplied with your unit), you can maintain the best
performance of the new air conditioner. (Figure 2)
ELECTRICAL SERVICE
Check your available electrical service. The power supply available must be
the same as that shown on the unit nameplate (found on left side of cabinet).
All models are equipped with a 3-prong service plug to provide proper service
and safe positive grounding. Do not change plug in any way. Do not use an
adapter plug. If your present wall outlet does not match your plug, call a
qualified electrician to make the necessary corrections. SAVE CARTON for
storage and this OWNER’S MANUAL for future reference. The carton is the best
way to store unit during winter or when not in use.
INSTALLATION HARDWARE
ITEM | NAME OF PARTS | Q’TY |
---|---|---|
1 | PLASTIC GRILLE | 1 |
2 | VERTICAL INSULATION STRIP | 1 |
3 | AROUND INSULATION STRIPS | 2 |
4 | HORIZONTAL INSULATION STRIP | 1 |
5 | SUPPORT BLOCK | 2 |
6 | BAFFLE | 1 |
7 | TRIM FRAME | 2 |
8 | SHIM | 2 |
9 | PLASTIC NUTS AND WASHER SCREWS | 4 |
10 | INSULATION STRIP | 1 |
CAUTION
To avoid risk of personal injury, property damage, or product damage due to
the weight of this device and sharp edges that may be exposed:
- Air conditioners covered in this manual pose an excessive weight hazard. Two or more people are needed to move and install the unit. To prevent injury or strain, use proper lifting and carrying techniques when moving unit.
- Carefully inspect location where air conditioner will be installed. Be sure it will support the weight of the unit over an extended period of time.
- Handle air conditioner with care. Wear protective gloves whenever lifting or carrying the unit. AVOID the sharp metal fins of front and rear coils.
- Make sure air conditioner does not fall during installation.
REQUIRED TOOLS
- Tight Fitting gloves
- Standard screwdriver
- Phillips screwdriver
- Pliers
- Sharp knife
- 3/8-inch open end wrench or adjustable wrench
- 1/4-inch hex socket and ratchet
- Tape measure
- Electric drill
- 1/4-inch drill bit
caution
We strongly recommend the removal of the old wall sleeve and the
installation of a new LGE Wall Sleeve. If you decide to keep the existing wall
sleeve, you have to redirect the louvers at the back of the wall sleeve
illustration. The use of pliers is recommended. If you DO NOT redirect, you
run the risk of poor performance or product failure. This is not covered under
the terms of the LGE warranty.
- Pick a location which will allow the conditioned air to blow into the area you want. Good installation with special attention to the proper position of the unit will lessen the chance that service will be needed.
ITEMS IN INSTALLATION HARDWARE
You may not need all parts in the kit. Discard unused parts.
ITEM (inches) | Qty. |
---|---|
Plastic grille | 263/4 x 161/2 |
Vertical insulation strip | 159/16 x 13/8 x 13/8 |
Around Insulation Strips | 671/8 x 13/8 x 25/32 |
5927/32 x 13/8 x 13/8 | 1 |
Horizontal Insulation Strip | 263/4 x 13/8 x 13/16 |
Support Block | 13/4 x 13/8 x 45/16 |
Baffle | 14 x 41/2 x 1/8 |
Shim | 1113/16 x 1 x 3/4 |
Trim Frame | |
Washer Screw | |
Nuts (Plastic) | |
Grille Rear | |
Insulation strip | 55/16 x 13/16 x 3/4 |
HOW TO INSTALL
- Identify the existing wall sleeve before installing the unit from the listed below.
Brand | Wall Sleeve Dimensions (inches) |
---|---|
Width | Height |
White-Westinghouse
Frigidaire
Carrier (52F series)
|
25-1/2
|
15-1/4
| 16, 17-1/2
or 22
General Electric
/Hotpoint
| 26| 15-5/8| 16-7/8
Whirlpool| 25-7/8| 16-1/2| 17-1/8
or 23
Fedders/Emerson| 27| 16-3/4| 16-3/4
or 19-3/4
LGE| 25-7/8| 15-17/32| 16-23/32
Emerson/Fedders| 26-3/4| 15-3/4| 15
Carrier (51S Series)| 25-3/4| 16-7/8| 18-5/8
Friedrich| 27| 16-3/4| 16-3/4
NOTICE
-
All wall sleeves used to mount the new Air Conditioner must be in sound structural condition and have a rear grille that securely attaches to sleeve, or rear flange that serves as a stop for the Air Conditioner.
-
Remove the old airconditioner from existing wall sleeve.
-
Clean the interior of the existing sleeve.
(Do not disturb seals.) -
Wall sleeve must be securely fastened in wall before installing the air conditioner. Use the nails or screws through sleeve into wall, if needed. Repaint sleeve if needed.
-
Prepare the wall sleeve for installation of the unit. If you plan to use your existing wall sleeve, and it is not LGE, use procedure B or C below.
Procedure| Brand| Depth(inches)
---|---|---
A| LGE| 16-23/32
B
| White-Westinghouse Frigidaire Carrier
(52F series)
| 16, 17-1/2
or 22
General Electric
/Hotpoint
| 16-7/8
Whirlpool| 17-1/8 or 23
Carrier (51S series)| 18-5/8
C
| Fedders/Emerson| 16-3/4
or 19-3/4
Emerson/Fedders| 15
Friedrich| 16-3/4
6. Install new unit into wall sleeve.
caution
When installation is completed, the replacement unit MUST have a rearward
slope as shown. To achieve 1/4″ slope, remove the backing from the 11-13/16″
shim strips and attach them as shown below in Fig. 3. Place the higher portion
of the shim to the front of the rib on the base of the wall sleeve.
Remove the backing from the insulation strip 5 /165 x 1 3 /16 3 /4x and attach that to the top of the cover as show below.
PROCEDURE A
- If you are using the new sleeve (optionally supplied with your unit), skip to step 3. Otherwise, install the plastic grille from the kit. Cut the plastic grille to 25-1/2″ wide and 15-1/4″ high. Place the plastic grille to the inside of the wall sleeve at the rear flange.
- Fasten the 4 washer screws to secure the grille to the wall sleeve. If you need plastic nuts to mount plastic grille to the inside of the wall sleeve, there are plastic nuts in the installation kit. The nuts are installed from the inside of the sleeve and are pressed into the square holes of the rear flanges.
- Remove the backing from the vertical insulation strip 159/16 x 13/8 x 13/8 and attach that to the inside right of the sleeve as shown below. Remove the backing from the around insulation strip 671/8 x 13/8 x 25/32 and attach that to the inside front of the sleeve as shown below.
- Install the new unit into the wall sleeve.
- To assemble trim, snap the tab of each piece into the slot of the other piece as shown below. Slide trim over the front of the air conditioner until trim is flush with sleeve as shown below.
Caution
- Air conditioners covered in this manual pose an excessive weight hazard. Two or more people are needed to move and install the unit. To prevent injury or strain, use proper lifting and carrying techniques when moving unit.
- When handling the air conditioner, be careful to avoid cuts from sharp metal fins on front and rear coils.
- Make sure air conditioner does not fall during removal.
- If unit does not operate after installation check, to be sure the circuit interrupter has not been tripped. Refer to the Troubleshooting guide for reset procedure.
PROCEDURE B
- Redirect the louvers at the back of the wall sleeve to 60° angle as shown in Figu re 8. The use of pliers is recommended.
- If the wall sleeve already has a rear grille, skip to step 4. If the wall sleeve does not have a rear grille or louvered panel, install the plastic grille from the kit. Cut the plastic grille to 25-1/2″ wide and 15-1/4″ high. Place the plastic grille to the inside of the wall sleeve at the rear flange.
- Fasten the 4 washer screws to secure the grille to the wall sleeve. If you need plastic nuts to mount plastic grille to the inside of the wall sleeve, there are plastic nuts in the installation kit. The nuts are installed from the inside of the sleeve and are pressed into the square holes of the rear flanges.
- Remove the backing from the Vertical Insulation strip 159/16 x 13/8 x 13/8 and attach that to the inside right of the sleeve as shown below. Remove the backing from the Around Insulation strip 671/8 x 13/8 x 25/32 and attach that to the inside front of the sleeve as shown below.
- If the depth of your existing wall sleeve is less than or equal to 18″, skip to step 6. Otherwise, cut the baffles and the support blocks according to length A in the table below.
- Remove the backing from the support blocks and attach them to the inside of the wall sleeve as shown in Figure 13 . Slide the baffle into slots of the support blocks.
- Install the new unit into the wall sleeve.
- Assemble trim as described in Step 5, Procedure A.
CAUTION
- Air conditioners covered in this manual pose an excessive weight hazard. Two or more people are needed to move and install the unit. To prevent injury or strain, use proper lifting and carrying techniques when moving unit.
- When handling the air conditioner, be careful to avoid cuts from sharp metal fins on front and rear coils.
- Make sure air conditioner does not fall during removal.
- If unit does not operate after installation check, to be sure the circuit interrupter has not been tripped. Refer to the Troubleshooting guide for reset procedure.
PROCEDURE C
- Redirect the louvers at the back of the wall sleeve to 60° angle as shown in Figu re 14. The use of pliers is recommended.
- If the wall sleeve already has a rear grille, skip to step 4. If the wall sleeve does not have a rear grille or louvered panel, install the plastic grille from the kit. Cut the plastic grille to 26-1/2″ wide and 15-1/2″ high. Place the plastic grille to the inside of the wall sleeve at the rear flange.
- Fasten the 4 washer screws to secure the grille to the wall sleeve. If you need plastic nuts to mount plastic grille to the inside of the wall sleeve, there are plastic nuts in the installation kit. The nuts are installed from the inside of the sleeve and are pressed into the square holes of the rear flanges.
- Remove the backing from the horizontal insulation strip 263/4 x 13/8 x 13/16 and attach that to the inside right of the sleeve as shown below. Remove the backing from the around insulation strip 5927/32 x 13/8 x 13/8 and attach that to the inside front of the sleeve as shown below.
- If the depth of your existing sleeve is less than or equal to 18”, skip to step 7. Otherwise, cut the baffles and the support blocks according to Length A in the table below.
- Remove the backing from the support blocks and attach them to the inside of the wall sleeve as shown in F igure 19. Slide the baffle into slots of the support blocks
- To achieve rearward slope for unit draining, remove the backing from the 1113/16 ” shim strips and attach them as shown below in Figure 21. The higher portion of shim is to be placed in front of the rib on the base of wall sleeve.
- Install the new unit into the wall sleeve.
- Assemble trim as described in Step 6, Procedure A.
CAUTION
- Air conditioners covered in this manual pose an excessive weight hazard. Two or more people are needed to move and install the unit. To prevent injury or strain, use proper lifting and carrying techniques when moving unit.
- When handling the air conditioner, be careful to avoid cuts from sharp metal fins on front and rear coils.
- Make sure air conditioner does not fall during removal.
- If unit does not operate after installation check, to be sure the circuit interrupter has not been tripped. Refer to the Troubleshooting guide for reset procedure.
Operating Instructions
Remote Control Operations
POWER
Operation starts when this button is pressed and stops when you press the
button again.
FAN SPEED SELECTOR
Use to set the fan speed to Low (F1), High (F2).
ON/OFF TIMER
- Delay ON – when the air conditioner is off, it can be set to automatically turn on from 1 to 24 hours at its previous mode and fan settings.
- Delay OFF – when the air conditioner is on, it can be set to automatically turn off from 1 to 24 hours.
OPERATION MODE SELECTOR
- Push the MODE button to rotate between Energy Saver / Cool / Fan / Heat.
- Energy Saver – The fan stops when the compressor stops cooling. Approximately every 3 minutes the fan will turn on and check the room air temperature if cooling is needed.
- Cool – Compressor runs and cools the room. Use Λ/V the and FAN buttons to set the desired temperature and circulation fan speed.
- Fan – Fan circulates air but compressor does not run. Use the FAN button to set the desired fan speed.
- Heat – Fan runs continually for normal heating operation.
TEMPERATURE CONTROL
The thermostat monitors room temperature to maintain the desired temperature.
The thermostat can be set between 60 F~86 F (16 C~30 C).
REMOTE CONTROL SENSOR
CLEAN FILTER
- Clean Filter’ LED will light up to notify you that your filter needs to be cleaned. After cleaning the filter, press “Temp Λ/V ” together to turn off ‘Clean Filter’ light. (Filter reset must be done from unit control panel not remote control).
NOTICE
This feature is reminder to clean the Air Filter (See Maintenance) for more
efficient operation. The LED (light) will illuminate after 250 hours of
operation.
AUTO RESTART
During operation in failure of electric power, the unit runs as previous
setting operation.
ENERGY SAVER
The unit defaults to Energy Saver mode each time the unit is switched on
except restoration after an electrical power outage and fan mode.
CAUTION
The remote controller will not function properly if strong light strikes the
sensor of the air conditioner or if there are obstacles between the remote
controller and the air conditioner.
Inserting the Remote Control Battery
- Push out the cover on the back of the remote control with your thumb.
- Pay attention to polarity and insert one new AAA 1.5 V battery.
- Reattach the cover.
NOTICE
- Do not ure rechargeable battery. Make sure that the battery is new.
- Do not mix alkaline, standard (Carbon-zinc) or rechargeable (Nickel-cadmium) battery.
- In order to prevent discharge, remove the batteries from the remote control if the air conditioner is not going to be used for an extended period of time. Keep the remote control away from extremely hot or humid places. To maintain optimal operation of the remote control, the remote sensor should not be exposed to direct sunlight.
Ventilation
The ventilation lever is located in the right of the air discharge. The
ventilation lever must be in the CLOSE posotion in order to maintain the best
cooling conditions. When fresh air is necessary in the room, set the
ventilation lever to the OPEN position. The damper is opened and room air is
exhausted outside.
Air Direction
The direction of air can be controlled wherever you want by adjusting the horizontal louver and the vertical louver.
- HORIZONTAL AIR-DIRECTION CONTROL
- VERTICAL AIR-DIRECTION CONTROL
The horizontal air direction is adjusted by moving vertical louver. The lever of vertical louver is located in the right and left side of the air discharge. The vertical air direction is adjusted by moving the horizontal louver.
Maintenance and Service
TURN THE AIR CONDITIONER OFF AND REMOVE THE PLUG FROM THE POWER OUTLET.
Air Filter Cleaning
The air filter should be checked at least twice a month to see if cleaning
is necessary. Trapped particles in the filter will build up and block the
airflow. This reduces the cooling capacity and also causes an accumulation of
frost on the cooling coils. If the filter becomes turn or damaged you should
replace immediately. Replacement filters are available from your salesperson,
dealer, and the authorized customer service centers.
- Open the inlet grille downward by pulling out the top of the inlet grille.
- Remove the air filter from the front grille assembly by pulling the air filter up slightly.
- Wash the filter using lukewarm water below 40 °C (104 °F).
- Gently shake the excess water from the filter completely. Replace the filter.
How To Attach Front Grille To Cabinent
The front grille can be removed for cleaning or to check the model and serial numbers. For your safety, you should attach the front grille as the following procedures.
-
Pull down front grille from the cabinet top.
-
Push front grille’s tips toward the cabinet in order to insert front grille’s tabs into the cabinet.
notice
Guide the lever carefully through the grille as you push it in. -
Open the inlet grille.
-
Tighten the screw through the front grille into the plate of control box.
-
Close inlet grille.
Common Problems and Solutions
Before Calling for Service
If you have problems with your air conditioner, read the following information
and try to solve the problem. If you cannot find a solution, turn off the air
conditioner and call 1-800-243-0000.
Air conditioner does not operate
- Ensure that the air conditioner is plugged into an outlet of the proper voltage and amperage.
- Check the fuse or circuit breaker.
- Check whether the voltage is unusually high or low.
Air does not feel cold enough on the cooling setting
- Ensure that the temperature settings are correct.
- Check to see if the air filter is clogged with dust. If so, clean the filter.
- Ensure that the air flow from the outside is not obstructed and that there is a clearance of over 20″ between the back of the air conditioner and the wall or fence behind it.
- Close all doors and windows and check for any source of heat in the room.
Water drip from the rear of the unit
You see water dripping from the rear of the unit. Water may be collected in
the base pan in highly humid conditions or on rainy days. This water overflows
and drips from the rear of the unit.
Normal Sound
Troubleshooting
The air conditioner may be operating abnormally when:
If you see “CH” in the display, please call 1-800-243-0000.
WARRANTY
LG ROOM AIR CONDITIONER LIMITED WARRANTY – USA
WHAT THIS WARRANTY COVERS
LG Electronics U.S.A., Inc. (“LG”) warrants your LG Room Air Conditioner
(“product”) against defect in materials or workmanship under normal household
use, during the warranty period set forth below, LG will, at its option,
repair or replace the product. This limited warranty is valid only to the
original retail purchaser of the product, is not assignable or transferrable
to any subsequent purchaser or user, and applies only when the product is
purchased through an LG authorized dealer or distributor and used within the
United States (“U.S.”) including U.S. Territories.
Note: Replacement products and repair parts may be new or factory- remanufactured and are warranted for the remaining portion of the original unit’s warranty period or ninety (90) days, whichever is longer. Please retain dated receipt or delivery ticket as evidence of the Date of Purchase for proof of warranty (you may be required to submit a copy to LG or authorized representative).
WARRANTY PERIOD
1 year from the Date of Purchase: Any internal/ functional Parts and Labor.
HOW SERVICE IS HANDLED: In-Home Service
In-home service will be provided during the warranty period subject to
availability within the United States. In-home service may not be available in
all areas. To receive in-home service, the product must be unobstructed and
accessible to service personnel. If during in-home service repair cannot be
completed, it may be necessary to remove, repair and return the product. If
in-home service is unavailable, LG may elect, at our option, to provide for
transportation of our choice to and from a LG authorized service center.
THIS LIMITED WARRANTY DOES NOT COVER:
- Service trips to deliver, pick up, or install the product or for instruction on product use.
- Replacing house fuses or resetting of circuit breakers, correction of house wiring or plumbing, or correction of product installation.
- Damage or failure caused by leaky/ broken/ frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.
- Damage or failure caused by accidents, pests and vermin, lightning, wind, fire, floods or acts of God.
- Damage or failure resulting from misuse, abuse, improper installation, repair or maintenance. Improper repair includes use of parts not approved or specified by LG.
- Damage or failure caused by unauthorized modification or alteration to the product.
- Damage or failure caused by incorrect electrical current, voltage, or plumbing codes.
- Cosmetic damage, including scratches, dents, chips or other damage to the finish of the product, unless such damage results from defects in materials or workmanship and is reported to LG within seven (7) calendar days from the date of delivery.
- Damage or missing items to any display, open box, discounted, or refurbished product.
- Product where the original factory serial numbers have been removed, defaced or changed in any way.
- Repairs when product is used in other than normal and usual household use (e.g. rental, commercial use, offices, or recreational facilities) or contrary to the instructions outlined in the owner’s manual.
- The removal and reinstallation of the Product if it is installed in an inaccessible location.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING AND WITHOUT LIMITATION TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, THIS WARRANTY IS LIMITED IN DURATION TO THE TERM PERIOD EXPRESSED ABOVE. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY FOR THE CUSTOMER. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING AND WITHOUT LIMITATION TO, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. HOW TO OBTAIN WARRANTY SERVICE & ADDITIONAL INFORMATION:
Call 1-800-243-0000 or visit our website at www.lg.com.
Mail to: LG Customer Information Center (ATTN: CIC) 201 James Record Road, Huntsville, AL 35824 LG ELECTRONICS,INC. 1000 Sylvan Ave.,Englewood Cliffs,NJ 07632
LG Customer Information Center
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References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>