DELL OpenManage Management Pack for vRealize Operations Manager User Guide

December 2020
Rev. A00
OpenManage Management Pack for vRealize
Operations Manager version 1.0
User’s Guide

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
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OpenManage Management Pack for vRealize Operations Manager

OpenManage Management Pack for vRealize Operations Manager enables monitoring of different metrics and hardware resources in the Dell server (12th generation servers and later) and chassis by using vRealize Operations Manager. OpenManage Management Pack for vRealize Operations Manager requires VMware vRealize Operations Manager version 6.3 or later. OpenManage Integration for VMware vCenter (OMIVV) is a product that manages the ESXi servers within the VMware vCenter. OpenManage  Management Pack for vRealize Operations Manager supports OpenManage Integration for VMware vCenter 4.0 or later.
OpenManage Management Pack for vRealize Operations Manager enables you to monitor and analyze the health, inventory, and status of the Dell PowerEdge servers and chassis that are managed by the OMIVV.
The OpenManage adapter retrieves the data of the managed Dell servers and their associated Dell chassis from the configured OMIVV. The retrieved details are used to discover and monitor the Dell PowerEdge servers and chassis. For more information, see Dell.com/OMConnectionsEnterpriseSystemsManagement

NOTE:
OpenManage adapter affects only the Health Badge of the resources, and it does not have any impact on the sub-badges.
NOTE:
The Project tab is not pertinent in vROPS while accessing the Dell servers, chassis, and components.
NOTE:
After you update the firmware versions, BIOS, OS, or after you change the iDRAC IP, you must run the inventory to view the updated status.

Topics:

• What’s new in this release
• Use case scenarios
• Viewing dashboards
• Accessing views
• Accessing reports
• Viewing alerts
• Warranty Metrics

What’s new in this release
This release of OpenManage vRealize Operations Management Pack has the following features:

• Support for monitoring and analyzing Dell PowerEdge servers, chassis, and components.
• Support for power consumption metrics.
• Support for a firmware update report.
•  Supports server relationships for Dell PowerEdge servers and ESXi.

Use case scenarios
This section describes typical use cases and tasks that can be performed with OpenManage Management Pack for vRealize Operations Manager.

Monitoring the servers
Server monitoring is the process of reviewing and analyzing a server for health, inventory, availability, and other operations-related processes.
You can also monitor the components of servers such as CPU, memory, PSU, fan, temperature, physical disks, and so on.
For more information, see the Dell servers overview dashboard on page 6.
Perform the following steps to monitor a server:

1. Launch the vRealize Operations Manager console.
2. From the Home tab, click Environment.
3. In Inventory Trees , select Dell Servers.
4. Select the server that you want to monitor.
   The health status, alerts, and associated details of the selected server are displayed. For more information about alerts, see Viewing Alerts

Monitoring the chassis
Chassis monitoring is the process of reviewing and analyzing chassis level health, inventory, and availability of supported chassis connected through OMIVV. You can also view the overall health status of the fan and PSU which enables you to view the metrics for various Dell chassis.
For more information, see the Dell chassis overview dashboard on page 7.
Perform the following steps to monitor a chassis:

1. Launch the vRealize Operations Manager console.
2.  On the Home tab, click Environment.
3. In Inventory Trees , select Dell Chassis.
4. Select the chassis that you want to monitor.
   The health status, alerts, and associated details of the selected chassis are displayed. For more information about alerts, see Viewing Alerts

NOTE:
If the PowerEdge FX2/FX2s chassis is not on the network, and the RSM mode is enabled in Chassis Management Controller, then the chassis overall health alerts are not generated on the server.

Firmware update report for servers
The firmware update report displays the current and available versions of the firmware for each component. This enables you to update the firmware to the latest version for the Dell servers from OMIVV. For more information, see the Dell firmware update summary report.
Perform the following steps to generate a firmware update report:

1. On the Home tab, click Content and then click Report.
2. Select Dell Server Firmware Update Summary Report.
3. Click Run Template and select All Objects → Dell OpenManage Adapter → Dell Firmware Group → Dell Firmware Group.
4. Click OK.
   Firmware update reports are generated for all Dell servers.

Power monitoring report for servers
Power Monitoring report displays the server metrics for the Dell PowerEdge servers. For more information, see Dell server power details on page 10.
Perform the following steps to generate a power monitoring report:

1. On the Home tab, click Content and then click Report.
2. Select Dell Server Power Consumption Report.
3. Click Run Template and select All Objects →Dell OpenManage Adapter→Dell Servers Group →Dell Servers Group.
4. Click OK.
   Power monitoring reports are generated for all Dell servers.

Viewing dashboards
Dashboards enable you to monitor and analyze the Dell PowerEdge servers and chassis environment in vROPS.
The following dashboards are available in vRealize Operations Manager:

• Dell Servers Overview Dashboard
• Dell Server Detailed Dashboard
• Dell Chassis Overview Dashboard
• Dell Chassis Detailed Dashboard

Dell servers overview dashboard
Following are the parameters displayed in the Dell Servers Overview Dashboard:

Figure 1. Dell Servers Overview Dashboard

1. Dell Servers Environmental Health: Displays the health status of all the servers. Red indicates a Critical state, yellow indicates a Warning state, and green indicates a Healthy state. The source of Dell Servers Environmental Health is defined as Dell Server|Badge|Health Status.
2. Top High Power Consuming Servers (watt): Displays the top 15 power-consuming servers. The source of Top High Power Consuming Servers (watt) is defined as Dell  Server|Server Extended Metrics| System Board Power Consumption (Watt).
3.   Select Above For Fan Speed Trend: Displays the fan speed trend for the server selected in the Top High Fan Speed Servers (RPM) widget.
4. Dell Servers Top Alerts: Displays the top 15 alerts of PowerEdge servers. The source of Dell Servers Top Alerts is defined as Dell Servers Group.
5. Top High-Temperature Servers (Fahrenheit): Displays the top 15 high-temperature servers. The source of Top High Temperature Servers is defined as Dell Sever System  Board Inlet Temperature|Dell Sever System Board Inlet Temperature Sensor Metrics|Current Reading (Fahrenheit).
6. Select Above For Temperature Trend: Displays the system board inlet temperature trend for the server selected in the Top High-Temperature Servers (Fahrenheit) widget.
7. Proactive HA Distribution View: Displays whether the Proactive High Availability (HA) is enabled or disabled. For more information about Proactive HA, see  OpenManage Integration for VMware vCenter User’s Guide version 4.0. The source of Proactive HA Distribution View is defined as Dell Proactive HA Servers View.
8. Top High Fan Speed Servers (RPM): Displays the top 15 high fan speed servers. The source of Top High Fan Speed Servers (RPM ) is defined as Dell Server Fan|Dell Server Fan Metrics|Current Reading (RPM).
9. Select Above For Power Consumption Trend: Displays the power consumption trend for the server selected in the Top High Power Consuming Servers (watt) widget.

Dell server detailed dashboard
In the Dell server detailed dashboard, you can view the overall health status of the fan, battery, voltage, memory, temperature, physical disk, power supply, and processor of the server.

Figure 2. Dell Server Detailed Dashboard

1. Dell Server List: Displays the servers and the details such as, Server Rollup Status, Memory Rollup Status, Battery Rollup Status, Processor Rollup Status, Voltage Rollup status, PSU Rollup Status, Fan Rollup Status, Temperature Rollup Status, Storage Rollup Status, and Proactive HA. The source of Dell Server List is defined as Server  Metrics|Server Rollup Status, Server Metrics|Memory Rollup Status, Server Metrics|Battery Rollup Status, Server Metrics|Processor Rollup Status, Server Metrics|Voltage  Rollup Status, Server Metrics|PSU Rollup Status, Server Metrics|Fan Rollup Status, Server Metrics|Temperature Rollup Status, Server Metrics| Storage Rollup Status, and Server Metrics|ProactiveHA.

2. Dell Server Metric Chart: Displays the system board power consumption and energy consumption of the server for the selected period. The source of the Dell Server Metric Chart is defined as Server Extended Metrics|System Board Power Consumption and Server Extended Metrics|Energy Consumption.

3. Server Relationship: Displays the relationship between the host system, servers, and the associated components.
   **** NOTE:
   Battery, voltage or IDSDM components are not associated with a server in the relationship map. For more information about the components, log in to the iDRAC console.

4. Dell Server Top Alerts: Displays the alerts of the servers and the associated components.

5. Firmware Update Pending View: Displays the number of pending firmware updates for the server, such as a number of pending Critical Updates, Recommended Updates, and Optional Updates. The source of Firmware Update Pending View is defined as Dell Server Available Firmware Update Summary.

Dell chassis overview dashboard
Dell chassis overview dashboard displays the overall health status of the chassis environment.

Figure 3. Dell Chassis Overview Dashboard

1. Dell Chassis Environmental Health: Displays the health status of all the chassis. Red indicates the critical state, yellow indicates the warning state, and green indicates the healthy state. The source of Dell Chassis Environmental Health is defined as Dell Chassis|Badge|Health State.
2. Dell Chassis Top Alerts: Displays the top 15 alerts of the chassis. The source of Dell Chassis Top Alerts is defined as Dell Chassis Group.
3. Top High-Power Consumption Chassis (watt): Displays the top 15 high-power consuming chassis. The source of the Top High-Power Consumption Chassis (watt) is defined as Chassis Metrics|Energy Consumption (KWh).
4. Top High Fan Speed Chassis (RPM): Displays the top 15 high fan speed chassis. The source of the Top High Fan Speed Chassis (RPM) is defined as Dell Chassis Fan Metrics|Current Reading (RPM).
5. Select Above For Energy Consumption Trend: Displays the energy consumption trend for the chassis selected in the Top High-Power Consumption Chassis (watt) widget.
6. Select Above For Fan Speed Trend: Displays the fan speed trend for the chassis selected in Top High Fan Speed Chassis (RPM) widget.

Dell chassis detailed dashboard
Dell Chassis Detailed Dashboard displays the overall health status of the fan, PSU, and the servers of the chassis.

Figure 4. Dell Chassis Detailed Dashboard

1. Dell Chassis List: Displays the chassis and the details such as Hostname, Model, ServiceTag, IPAddress, Chassis Overall health, PSU Rollup Status, and Fan Rollup Status. The source of Dell Chassis List is defined as Chassis Metrics|Model, Chassis Metrics|Host Name, Chassis Metrics|IpAddress, Chassis Metrics|Service Tag, Chassis Metrics|Chassis Overall Health, Chassis Metrics|PSU Rollup Status , and Chassis Metrics|Fan Rollup Status.
2. Dell Chassis Alerts: Displays the alerts of the chassis.
3. Dell Chassis Relationship: Displays the relationship between the Dell chassis and its associated components.
4. Dell Chassis Metric Chart: Displays the energy consumption and system peak power for the selected period. The source of the Dell Chassis Metric Chart is defined as  Chassis Metrics|Energy Consumption and Chassis Metrics|System Peak Power.

NOTE:
If the CMC firmware versions are earlier than CMC 5.2 for M1000e, CMC 2.2 for VRTX, and CMC 1.4 for FX2, after the network outage the chassis detailed dashboard displays a wrong chassis name.
NOTE:
Chassis components are reported with healthy and non-healthy statuses. All non-healthy statuses are reported as critical.

Accessing views

OpenManage Management Pack for vRealize Operations Manager enables you to view statistics of metrics and the warranty
period for various Dell PowerEdge servers and chassis.
Accessing views for a specific server
Perform the following steps to access the views for a specific server:

1. Launch vRealize Operations Manager for a console.
2. On the Home tab, click Environment.
3. In Inventory Trees , select Dell Servers.
4. Select the server that you want to view, and then select the Details tab.
   A List of views is displayed.

Accessing views for the group of servers
Perform the following steps to access Dell server group views for all the servers:

1. Launch vRealize Operations Manager for a console.
2. On the Home tab, click Environment.
3. Expand All Objects, and click Dell OpenManage Adapter.
4. Expand Dell Servers Group , again click Dell Servers Group, and then select the Details tab.
   A List of views is displayed.
   The following views are available in Dell Views

• Dell Server Available Firmware Update Summary — Displays the critical, recommended, and optional firmware updates for servers
• Dell Server Power Details — Displays the PowerEdge Model, Average Energy Consumption, System Peak Power (Watt), System Peak Amps (A), Warning Threshold  (Watt), and Failure Threshold (Watt).
• Dell OMIVV License List View — Displays the list of available nodes, used nodes, evaluation license, licensed node, expiry status, and license status.
• Dell Pro-Active Servers View — Displays whether or not the proactive high availability is enabled or disabled.
• Dell FRM capable Servers View — Displays the Fault Resilient Memory (FRM) capability on the Dell PowerEdge servers.
• Dell Server Firmware Summary List — Displays the list of firmware available for all the PowerEdge servers.
• Dell Chassis Warranty List — Displays the list of warranties for all the chassis.
• Dell Server Warranty List — Displays the list of warranties for all the PowerEdge servers.

Accessing reports
The OpenManage Management Pack for vRealize Operations Manager provides custom reports for the following:

• Dell Server Firmware Summary List
• Dell Server Power Details
• Dell Server Warranty

Dell server firmware summary list
Dell server firmware summary list displays Service tag, Hostname, Component, Current Version, Available Version, Criticality , and Reboot Required of Dell PowerEdge servers.
Dell server power details
Dell server power details display the PowerEdge Model, Average Energy Consumption, System Peak Power (Watt), System Peak Amps (A), Warning Threshold (Watt) , and Failure Threshold (Watt ) of the Dell PowerEdge servers.
Dell server warranty
Dell server warranty displays Name, Days Left, End Date, Entitlement Type, Provider, Service Level Description, Start Date , and Status for PowerEdge servers. There are separate warranty reports that are available for PowerEdge servers and chassis.
Viewing alerts
OpenManage Management Pack for vRealize Operations Manager displays any unusual events from the Dell servers, chassis, and associated components as alerts. It also recommends that you perform certain steps to overcome unusual events. If the extended monitoring or firmware metric collection job fails for a server, it may create a  warning alert for that particular server. The following are the type of alerts:

1. Critical – Indicates that the component has either failed or failure is imminent. It requires immediate attention and may require replacement.
2. Warning – Indicates that a probe or other monitoring device has detected a reading for the component that is exceeding the acceptable level. The component may be functioning, but it can fail. The component may also be functioning in an impaired state.

Warranty Metrics

Server and chassis warranty information is retrieved and displayed by OpenManage Management Pack for vRealize Operations Manager. The service tags are used to gather warranty information about the servers and chassis. When you set up a Warranty Expiration Notification Threshold at OMIVV, the OpenManage Management pack creates a  warning or critical alert based on the threshold that has been set.
NOTE:
Warranty metrics are displayed for each PowerEdge server and chassis.
NOTE:
When there are different types of warranties for chassis and servers, alerts are created for the longest warranty period.

License metrics of OMIVV

The license for OMIVV directly interprets the licensing used for the management pack. License metrics of OMIVV enable you to view the license information and metrics.
The following metrics are associated with the Dell OMIVV License:

• Available Nodes: Displays the number of licenses that are available.
• Used Nodes: Displays the number of licenses that are used.
• Evaluation License: Displays the current license type whether or not it is an evaluation or standard license.
• Licensed Nodes: Displays the number of licensed nodes.
• Expiry Status: Displays the expiry status of the license.
• License Status: Displays the status of the servers that are managed. Alerts are generated, when X+1 servers are managed.

The license metrics are associated with each OMIVV license that displays Activation Date, Days Remaining, Entitlement ID, Expiration Date, License Sub State, License Type, and Number of Nodes.
NOTE:
In case, you have installed a new evaluation license despite having an active or expired older evaluation license, the older evaluation license generates and displays the alerts to show the number of days remaining for the license to expire.

Dell server metrics

Table 1. Dell Server Metrics

Host Entity ID
iDRAC IP IDSDM Present IDSDM Rollup Status Memory Rollup Status Model Overall Warranty Status ProactiveHA Processor Rollup Status PSU Rollup Status Server Generation Server Rollup Status Service Tag Storage Rollup Status Temperature Rollup Status Voltage Rollup Status
Server Extended Metrics| Energy Consumption End Date Time Energy Consumption Start Date Time Energy Consumption (KWh)
Extended Metrics Collection Job Status Failure Threshold (Watt)FRM  Capable FRM Enable FRM Type Peak Amps End Date Time Peak Amps  Start Date Time System Board Power Consumption (Watt) System  Instantaneous Headroom (Watt) System Peak Amps System Peak  Headroom  (Watt) System Peak Power End Date Time
| System Peak Power Start Date Time System Peak Power (Watt)
Warning Threshold (Watt)
---|---
Server Firmware Updates| Critical Firmware Metrics Collection Job Status Optional Recommended
Server Warranty| Days Left End Date Entitlement Type Last Updated Time Provider Service  Level Description Start Date Status
Dell Server Temperature Sensor Metrics| Current Reading (Fahrenheit) Health Status Maximum Critical Threshold  (Fahrenheit) Maximum Warning Threshold (Fahrenheit) Minimum Critical Threshold (Fahrenheit) Minimum Warning Threshold (Fahrenheit)
Dell Server Processor Metrics| Processor Health Status
Dell Server Memory Metrics| Memory Unit Instance Health
Dell Server System Board Inlet Temperature Sensor Metrics| Current Reading (Fahrenheit) Health Status Maximum Critical Threshold  (Fahrenheit) Maximum Warning Threshold (Fahrenheit) Minimum Critical Threshold (Fahrenheit) Minimum Warning Threshold (Fahrenheit)
Dell Server PSU Metrics| Health Status Input Voltage (Volts) Redundancy Status
NOTE: Power supply redundancy status is displayed as Unknown  if the Redundancy  Policy is set to Not Redundant in the Integrated Dell Remote Access Controller (iDRAC).
Dell Server Physical Disk Metrics| Available Disk Space (GB) Health Status
| Media Type Remaining Rated Write Endurance Smart Alert Enabled State
Total Disk Size (GB)
NOTE: The default value for the non-SSD disk is 255.
---|---

Dell chassis metrics

Table 2. Dell Chassis Metrics

Status
Host Name IPAddress Model Overall Warranty Status PSU Rollup Status Service Tag System Peak Power End Date Time System Peak Power Start Date Time System Peak Power (Watt)
NOTE: When rack server Mode is enabled, chassis PSU and fans are discovered and monitored as server components.
Chassis Warranty| Days Left End Date Entitlement Type Last Updated Time Provider  Service Level Description Start Date Status
Dell Chassis PSU Metrics| Health Status Input Voltage (Volts)
Dell Chassis Fan Metrics| Health Status Current Reading (RPM)

View Dell PowerEdge servers and ESXi of VMware relationship

This dashboard provides a visual representation of the server relationship between Dell PowerEdge servers and ESXi.
To view the object relationship health tree, see Dell server detailed dashboard on page 7.

Issues

• Servers that have an in-built PSU or the drives that are connected to Embedded Controller always display a warning status in vROPS, because Embedded Controller is not monitored by iDRAC.
• The removed PSUs or fans exist under the Dell chassis. In such a situation, because the health cannot be retrieved the FAN or PSU status is displayed as Critical.
• Disconnecting the power cable and non-removal of PSU from a specific port of chassis results in the relationship maps displaying the specific PSU as Critical. However, if the PSU is removed, the removed PSU is not displayed in the relationship map.
• The FAN Rollup status for PowerEdge FX2/FX2s and VRTX is based on the chassis firmware constraint. For more information, see Chassis Management Controller User’s Guide.
• When the chassis has an object down alert, the server may have a descendent alert, but the overall health status of the server and relationship map is not impacted.
• Power supply unit health is not recorded for PowerEdge C6320.
•  Alerts are not created when Non-Raid Physical Disk is removed from the server, and the Dell server’s overall health status is displayed as Critical.
• Ensure that the basic health update and extended metric jobs are running successfully for the specified host if the data is not populated.
•  The vROPS report displays the entries of a removed server. To generate an updated report, remove the nonexistent Dell objects from inventory explorer.

Accessing support content from the Dell EMC support site

Access supporting content related to an array of systems management tools using direct links, going to the Dell EMC support site, or using a search engine.
● Direct links:
○ For Dell EMC Enterprise Systems Management and Dell EMC Remote Enterprise Systems Management—https://www.dell.com/esmmanuals
○ For Dell EMC Virtualization Solutions—https://www.dell.com/SoftwareManuals
○ For Dell EMC OpenManage—https://www.dell.com/openmanagemanuals
○ For iDRAC—https://www.dell.com/idracmanuals
○ For Dell EMC OpenManage Connections Enterprise Systems Management—https://www.dell.com/OMConnectionsEnterpriseSystemsManagement
○ For Dell EMC Serviceability Tools—https://www.dell.com/serviceabilitytools
● Dell EMC support site:

1. Go to https://www.dell.com/support.
2. Click Browse all products.
3. From the All Products page, click Software, and then click the required link.
4. Click the required product and then click the required version.
   Using search engines, type the name and version of the document in the search box.

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