ZATORI io e Scooter Owner’s Manual
- June 16, 2024
- ZATORI
Table of Contents
ZATORI io SNGL motor
ZATORI io+ Dual motor
ZATORI io e Scooter
Contact:
Whatsapp: +1 (702) 296 9225
Email: info@zatori.io
Instagram: @zatori_official
Facebook: @ZATORIworldwide
Hello Zrider!
Thank you for purchasing the ZATORI e-scooter. Till now, it is merely a first
chapter for micro-mobility. Customer like you definitely fuel the development
of this sustainable personal transport. We hope that you would enjoy the ride
and share the joyful experience with your beloved one, leading to a brighter
and greener generation.
How to get help?
We’re always here to solve any technical or engineering issue. Please free
feel to contact our supporting center or ZATORI official retailer.
Specifications
| Items| io SNGL motor|
---|---|---|---
Color| | Off-white|
Dimensions| Unfolded (LH)| 1210mm 1220mm
Fold (LH)| 1210mm 510mm
Handle width| 540mm
Weight| Net| 20kg|
Rider| Weightload| Max 120kg
Recommended age| 16 or above
Required height| 4’5″ – 6’6″ (140-200m)
Machine parameters| Max speed| 20mph (32km/h)*|
Typical range| 34miles (54km)|
Incline rage| 10 degree|
Operating temperature| |
Storage temperature| |
IP rating| IP55|
Battery| Nominal voltage| 36V|
---|---|---|---
| Max. charing voltage| 42V|
| Nominal capacity| 15Ah|
| Battery management
syster
| Over-heating, short circuit, over-current and
over-chrage protection
Motor| Nominal power| 400W|
| Max power| 750W|
Charger| Output power| 84W
| Input voltage| 100V-240V
| Output voltage| 42V, 2.0A
| Charging hour| 6hours|
Features| Brake light| Rear brake light
| Turning light| Handlebar and rear light
| Riding mode| Eco / Comfy / Sport
Unboxing
Please inspect the contents of your Zotari package to ensure all items are
present and free of any defects:
– Zotari io/Zotari io+ Scooter
– User Manual
– Charger and Charging Cable
– Hex Key
– NFC card and spare card
If any components are missing or damaged, please immediately contact your
Zotari dealer or our customer support center for assistance.
Once you have verified all included parts are in good working condition,
please follow the provided instruction manual to properly assemble your Zotari
electric scooter before first use.
We hope you enjoy your new Zotari scooter! Please reach out to us directly if
you have any issues getting started so we can quickly resolve them.
Please retain the box and packaging material in case you need shipment to
supporting center or retailer.
Assembly
Unfolding
- The first step is to unfold your zatori e-scooter.Unfold the stem by pulling it to a vertical position.
- Lock the stem position by our safety folding latch on near the front fender. Please make sure the stem is fully locked with a “click” sound.
- Finally, ensure that the safety button of the folding mechanism is securely fastened to the stem. This safety feature prevents the latch from accidentally unlocking due to vibration or shock.
Attaching handlebar
- Make sure the primary port and secondary port are aligned properly.
- Insert the handlebar at the top of the front stem and tighten into place with the hex screw provided.
- Pull the rear brake cable until you see the red line indicator appear. Hold the cable in place and tighten the hex screw.
Caution: Make sure that the hex screw completely tightened for your riding safety.
Testing
Motor and Brake system
- Turn on the e-scooter by pressing on the power button located at the right hand side of the handrail, nearest the stem. (Please press it from 2-3 second until a beep sound and the dot matrix on the handrail)
- Check that “Let’s hit the road” matrix display on the handrail.
- Now test your brake. Press the throttle on the right hand side of the handrail. Please be careful that the e-scooter should be accelerated as slowly as possible. After accelerating for 5 second, then release the throttle and slam you brake slowly. The wheel should stop gradually.
Turn Signals
- Locate the directional light on left hand side of the drop-shaped handrail.
- Press the left side button to activate the left turn signal.
- Press the right side button to activate the right turn signal.
E-scooter Horn
- Locate the horn on the left hand side of the handrail.
- Press the horn button to sound the horn.
- The horn should product a loud and distinct sound.
Please note that the use of the horn should be limited to warning others of immediate danger and should not be used excessively or as a means of aggression or annoyance.
Charging
This section focuses on the battery of the ZATORI e-scooter and how to charge
it properly. For more details, please visit our ZATORI official website or
contact ZATORI supporting center.
ZATORI e-scooter, for both ZATORI io and ZATORI io+ model, consists of
rechargeable lithium-ion battery equipped with overcharging protection. The
charging cord is included in as well.
Please note that the overcharging protection only applies to short period of
overcharging, i.e. charging the scooter in overnight. Please do not leave the
e-scooter charging for a extended period of time as it may lead to overheat or
battery damage.
We recommend Zrider charging ZATORI e-scooter with our official charging cord
for maximizing the battery life. If the cord is lost, please purchase it from
our official retailer or on our website.
Procedure
-
First, ensure the two parts of the charger are connected securely. The wall AC plug with be connected to the charger box. The connection between cable and the box should be feel firm with no wobble.
-
Plug the AC plug into a power outlet.
-
Next, locate the charging port cap on your scooter and open it to find the charging port. The charging port cap, in square shape, is between the folding and the deck. Please gentle insert the cable.
Procedure -
Please note that a green charging light on the charger box indicates the e-scooter is charging.
Folding
Instruction
-
To initiate the folding process, locate the safety button and press it to unlock the folding lever.
-
Grasp the folding latch and pull it downward to fold the stem. Ensure that you maintain a firm grip on the stem throughout, as it will swiftly drop down once the folding latch is released.
-
Continue pulling the folding latch downward until you feel that the latch is completely open.
Instruction
-
Leave the locking ring in an elevated position.
-
Proceed to fold the stem downwards, directing it towards the foot stand.
-
Connect the hook on the stem to the locking ring situated at the end of the deck, in close proximity to the footrest and rear wheel. Attach the hook securely to the locking ring.
Operation
Handlebar
This ZATORI e-scooter comes with a series of responsive button on our
handlebar, not to mention the sophisticated dot matrix display. We would fully
explain this feature.
E-scooter Horn
ZATORI should use the horn “BEEP” as warning or signalling purpose. It can
alert other drivers, pedestrians for potential danger.
Turn Signals
The lights are used to signal the rider’s intention to turn or change lanes,
alerting other riders, pedestrians, and vehicles of the rider’s intended
direction.
Note:
Please note that the use of the horn should be limited to warning others of
immediate danger and should not be used excessively or as a means of
aggression or annoyance.
Power Button
Press it from 2-3 secs for power on and offthee-scooter. Please press it until
the “BEEP” sound.
Mode Button
Press it for switching the riding mode to turn up the speed limit.
Accelerator Throttle
Gradually press it for acceleartion within the speed limit.
Wire Brake Throttle
Gradually pull the it for slow down or stop themoving e-scooter. 
Display
Dot Matrix Display
It consist of over hundreds of delicate LED light on the handrail. It gives a
clear vision of e-scooter status. The followings explain the display.
Indicating that the e-scooter is on and ready to go.
Indicating that the e-scooter is off.
Display
Dot Matrix Display Active state
During operation of your e-scooter, the ZATORI dot matrix display will provide
you with the latest information. This display is designed to keep you informed
and updated during your ride, allowing you to easily monitor essential
metrics: Speed, Battery gauge, Bluetooth connection, Dual motor, Walking mode
and Gear.
Setting
ZATORI NFC Card
A ZATORI NFC card is equipped with the e-scooter. For maximum security, each
ZATORI card can only access to one scooter only.
- Tap the card to unlock the card motor.
If the card is lost, user may contract our supporting center with the scooter number for a new purchase.
Speed Limit
We set up three speeding limit for both single motor and dual motor: Gear 1
Eco mode: 0-6mph (0-10km/h)
Gear 2 Comfy mode: 7-12mph (11-20km/h)
Gear 3 Sport mode: 13-20mph (21-32km/h) or 13-28mph (21-45km/h)
ZATORI App
Meet your personal assistant, ZATORI App!
ZATORI App is your new personal assistant that will help you get the most out
of your e-scooter. With our app, you can easily navigate through the city,
find the nearest charging station, and control your speed for a smooth ride.
How to get ZATORI App?
- Install ZATORI App from Apple app store or Google play
- Create a ZATORI account
- Turn on the bluetooth and connect your e-scooter with mobile phone
https://zatori.io/pages/zatori-app
ZATORI App
Homepage features:
User name
Battery status
Bluetooth connection
(Un)lock e-scooter
Walk Mode
Scooting miles
Estimated scooting distance
Google map navigation
*** Zriders can only access to thegoogle map when they are riding.
ZATORI App
After connecting the ZATORI e-scooter via bluetooth, Zrider can adjust the
scooter setting on the mobile app.
Accessible setting:
Display unit
Profile
Auto-off timer
Bluetooth Passcode Reset
Factory Reset
Account Logout
Battery information
Charging
Suggest fully charging before the first ride and after every ride.
During the charging, a green charging light on the charger box indicates the
e-scooter is charging. The dot matrix should show a charging signal as well.
The charging process will then be complete and all cells will have been
balanced by the equipped battery management system.
If not used, powen on the scooter at least one a month to check the charging
level. Ideally, the power level should between 70% – 90%.
Storage
The ideal storage temperature should be between 10C-25C.
For long term storage (i.e. winter season), the ideal battery level is
approximately 70% due to the fact that the power inside the battery cell is
the most stable.
Caution
Do not store ZATORI e-scooter in cold environment (i.e. unheated garages or
outdoor sheds)
Avoid leaving the battery undercharged more than 48 hours.
Do not use unofficial charger sold from third parties.
Keep the battery away from heat or fire to avoid serious injury or even death.
If you observe any damage to the battery, or if the scooter fails to turn on
after charging or charge the battery, please do not attempt to operate the
scooter. Instead, please contact our supporting center for assistance.
Suggestion
When there is one bar battery left, we recommend Zrider to stop using it if
possible and recharge it for maintaining the battery life. A deep discharge
may decrease the lifespan of the battery.
General Safety
Warning
Improper assembly, maintenance, or use of your ZATORI e-scooter may result in
component or performance failure, loss of control, serious injury, or even
death. It is definitely necessary that you read and comprehend the entire
manual and any accompanying documentation related to subcomponents or
accessories before riding, even if you are an experienced scooter rider. In
the event of any malfunction of the components during setup or use, please
stop setup or use immediately and contact our support center.
If you are unsure of your experience, skills, and tools to correctly perform
all assembly steps as outlined in the manual and assembly video at ZATORI..io,
we recommend that you consult our support team or a local electric scooter
expert.
Road Safety and Legislation
Before riding, you are assumed an full understanding of countries’ traffic
laws and road safety risk. You are responsible to perform due diligence,
understand and follow the law consciously, for the safe and lawful operation
of electric scooter, in the locations which you choose to operate.
Protective Gear
We highly recommend wearing protective equipment any time the scooter is in
use, no matter e-scooter beginners or experts.
Important
DO NOT ride under influence of any drug, alcohol or substance that could
impair driving ability or deprive attention.
Education:
Please read this manual carefully and ensure a full understanding of the
riding legislation.
For any uncertainties about any section, please contact us directly by email
to support@zatori.io or visit our website
www.zatori.o.
We strongly encourage user starting slow and getting used to the scooter
before increasing the speed limit
Age
ZATORI e-scooter only suitable for person over 16 only.
For diabilited or impaired person (ie, visual, hearing, language or seizure),
please consult professionals before any ride or purchase of electrical
scooter.
Maintenance
Getting Started
We highly recommend doing a maintenance to your scooter every 6 month to
ensure the best quality of riding experience. User may view the maintenance
tutorial video on ZATORI website or ZATORI youtube channel.
Below is the basic maintenance on the ZATORI e-scooter. For more details,
please contract our ZATORI supporting center or visit our official website
www.zatori.io.
Basic Maintenance
Tire pressure
Screw tightening
Basic Maintenance: Tire Pressure
ZATORI Tire Specifications
Pneumatic tires
Size: 2*10 inch
Pressure: 40 – 60 psi (pound per square inch)
Required Tool
Tire pressure gauge
Pump
Valve adapter
Wrench
Why?
Maintaining the correct tire pressure is important for several reasons. First,
it can help to ensure that the e-scooter rides smoothly and handles well.
Second, it can help to extend the life of the tires by reducing wear and tear.
Finally, it can help to improve the efficiency of the e-scooter by reducing
rolling resistance, which can increase the range of the scooter on a single
charge.
Basic Maintenance: Screw Tightening
ZATORI E-scooter Screw Specifications
Required Tool
Hex cap screw
Hex shape
L shape screwdriver
Why?
Over time, vibrating, accidental scooter crush, or significant temperature
change may loosen the screw around the stem, deck and handrail. It is
important to regularly check and tighten the screw and bolts, especially if it
has been stored for a long period of time.
Error
Error Coding
ZATORI has already build a simple coding system in our e-scooter, allowing
user to diagnose the error easily. Please take reference to the following
table for the definition of the code displaced in dot matrix form.
Note
- For more details, please visit our official
- ZATORI website or contact our supporting center: www.zatori.io.
Once again, thank you for purchasing our ZATORI e-scooter. We stand behind the quality and performance of our products, and we offer a warranty to protect your purchase.
Warranty Period
The warranty period starting from the date of purchase. Please note that each
component of the e-scooter may have a different warranty period.
For e-commerce orders, the start time of the warranty period is based on the
delivery date of the product to the customer.
Warranty Submission
The followings are required for submitting a warranty claim:
Purchase proof from the authorized retailer/ dealer
Product serial number
Consumer’s name, phone number, email address and billing address Reason for
product return
Mechanical Parts
|
Coverage Period
---|---
Frame| 12 Months
6 Months
Stem
Handerbar
Folding Latch
Fork & Neck Assembly
Electrical Parts
Throttle
Controller
Motor and Motor Hub
Lithium Battery
LED Lights
Fender| 30 **Days***
---|---
Kick-stand
Brake calipers
Brake discs
Charge Socket Cover
*The following components are covered by the warranty only if defects are reported within 30 days of receiving the scooter.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Certification
Documents / Resources
|
ZATORI ZATORI io e
Scooter
[pdf] Owner's Manual
ZATORI io e Scooter, ZATORI io, e Scooter, Scooter
---|---
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>