Kenmore PM3020 Air Purifiers User Manual

: June 15, 2024
: Kenmore

Table of Contents

Kenmore PM3020 Air Purifiers User Manual
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Kenmore PM3020 Air Purifiers User Manual

1500e Series Air Purifier

Model: PM3020

Air Purifier Help Line:
1-877-531-7321 (US) / 1-844-608-3081 (CA)
8:00am-5:00pm EST, M-F

www.kenmorefloorcare.com

Before Using Your New Air Purifier

Read this Use & Care Guide. It will help you assemble and operate your new Kenmore air purifier in the safest and most effective way.

For more information about air purifier care and operation, call the Air Purifier Help Line at 1-877-531-7321 (US) / 1-844-608-3081 (CA). You will need the complete model and serial numbers when requesting information.

Your air purifier’s model and serial numbers are located on the Model and Serial Number Plate. Use the space below to record the model number and serial number of your new Kenmore air purifier

Model No.____
Serial No. ____
Date of Purchase __

Keep this book and your sales check (receipt) in a safe place for future reference.

Packing List

Your KENMORE AIR PURIFIER is packaged with the following parts and components assembled separately in the carton:

1 Air Purifier
2 Composite Filters (Pre-installed in the air purifier)
1 Power Adapter
1 Use & Care Guide

Important Safety Instructions

Read all instructions in this guide before assembling or using your air purifier.

WARNING!

Your safety is important to us. To reduce the risk of fire, electrical shock, injury to persons or damage when using your air purifier, follow basic safety precautions including the following:

Use your air purifier only as described in this Use & Care Guide. Use only manufacturer’s recommended attachments.
Disconnect the air purifier from the power supply before servicing or cleaning.
Do not use without removing the plastic wrap from the filter. The purifier will not filter air, and may overheat, causing a fire hazard.
To reduce the risk of electrical shock – Do not use outdoors.
Keep the air purifier away from water, and wet or damp areas. Never place in water or liquid.
Keep the air purifier away from heat sources.
Do not use in excessively humid areas.
Do not use where combustible gases, vapors, metallic dust, aerosol (spray) products, or fumes from industrial oil are present.
Keep 5 ft / 1.5 m away from where oxygen is being administered.
Supervise children when they are near the air purifier. Do not allow children to play with the air purifier.
Children should not clean or perform maintenance on the air purifier without supervision.
Do not put any objects into any opening on the air purifier.
Do not sit or place heavy objects on the air purifier.
Do not block the air inlet and air outlet.
Keep the inside of the air purifier dry. To prevent moisture buildup, avoid placing in rooms with major temperature changes or underneath air conditioners.
Do not use with a damaged cord, plug, or other parts.
Do not use your air purifier if it is damaged or not working correctly. Do not try to repair it yourself. Call 1-877- 531-7321 (US) / 1-844-608-3081 (CA) for assistance.
Do not run cord under carpeting. Do not cover cord with rugs, runners, or other coverings. Do not route cord under furniture or appliances. Direct cord away from traffic areas where it will not be tripped over.
Never place the cord near any heat sources.
Keep the air purifier near the outlet it is plugged into.
Do not touch the power plug or power adapter with wet hands.
Be careful when cleaning the air purifier. Strong corrosive detergent will damage the surface of the air purifier.
Remove the dust from the air purifier body and power plug periodically.
Do not rinse or reuse the high-efficiency composite filter.
Only use the power adapter provided with this air purifier.
If the power adapter cord is damaged, immediately discontinue use and call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.
This air purifier is not to be used by persons (including children) with reduced physical, sensory, or mental capacities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.

WARNING

To reduce the risk of fire or electric shock, do not use this air purifier with any solid-state speed control device.

Electromagnetic Fields (EMF)
Your air purifier complies with all standards regarding electromagnetic fields (EMF). If handled properly and according to the instructions in this Use & Care Guide, the appliance is safe to use based on scientific evidence available today.

FCC COMPLIANCE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.

CAUTION

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

READ AND SAVE THESE INSTRUCTIONS

Proper assembly and safe use of your air purifier are your responsibilities. Your air purifier is intended for Household Use. Read this Use & Care Guide carefully for important use and safety information. This guide contains safety statements under warning and caution symbols.

Air Purifier Warranty

LIMITED WARRANTY

FOR TWO YEARS from the date of sale this product is warranted against defects in material or workmanship.

WITH PROOF OF SALE a defective product will be replaced free of charge.

The Kenmore brand is used under license. Direct all claims for warranty service to: 1-877-531-7321 (US) / 1-844-608-3081 (CA).

This warranty does not cover filters which are expendable parts that can wear out from normal use within the warranty period.

This warranty is void if this product is ever used for other than private household purposes.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Cleva North America, Inc., Greenville SC 29607

Parts and Features

It is important to know your air purifier’s parts and features to ensure its proper and safe use. Review these before using your air purifier.

REPLACEMENT PARTS

To order a replacement part, call 1-877-531-7321 (US) / 1-844-608-3081 (CA) or order from www.kenmorefloorcare.com.

Replacement Parts Figure 1

DISPLAY SCREEN

COMPOSITE FILTERS

Composite Filters

NOTE: The pre-filter, HEPA filter, and activated carbon filter are combined in the composite filter.

Pre-filter: Intercept hair, fiber fleece, large particles, dander, etc.
High Efficiency HEPA Filter: Filter out particles as small as 0.3 microns, such as PM2.5, smoke, pollen, mites, etc.
Activated Carbon Filer: Purify gaseous harmful pollutants.

Please pay special attention to these hazard alert boxes, and follow any instructions given. WARNING statements alert you to such hazards as fire, electric shock, burns and personal injury. CAUTION statements alert you to such hazards as personal injury and/or property damage.

Assembly Instructions

Before assembling the air purifier, check the PACKING LIST (page 2). Use this list to verify that you have received all the components of your new Kenmore air purifier.

WARNING

Electrical Shock Hazard

DO NOT plug into electrical supply until assembly is complete. Failure to do so could result in electrical shock or injury. To reduce the risk of electric shock, do not expose to rain.

CAUTION

The included filters are placed inside the air purifier. Make sure the plastic packaging on the filter is removed and the filters are installed correctly before using.

Place the air purifier on a flat, stable surface.
Put your hand on the clasp of the filter cover and pull it out gently. Remove the filter covers from both sides.
Remove the new filters with the plastic packaging from inside the air purifier.
Remove all plastic packaging from the filters.
Install the filters back into the air purifier with pre-filter facing out.
Install the filter covers back into place. First insert the two locking tabs on the filter cover into the slots in the air purifier as shown. Make sure both locking tabs are inserted into place completely. Then push the upper part of the filter cover near the air purifier until it snaps into position. Make sure both filter covers are installed correctly.
NOTE: The filter covers are attracted by magnets equipped inside the air purifier.
Insert the power adapter into the power port on the air purifier.

Operating Instructions

NOTE: To reduce the risk of electric shock, this air purifier has a polarized plug; one blade is wider than the other. This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.

USING THE AIR PURIFIER

When using the air purifier, keep it away from anything that would block airflow, such as curtains.
Plug the power adapter into the outlet. When powered on, a “Ding” sound will be heard and the ON/OFF button will turn red. The air purifier is in the standby state.
Tap the ON/OFF Button to turn on the air purifier. A “Ding” sound will be heard. The ON/OFF button will turn white and the display screen lights up. The air purifier enters into AUTO mode.
To turn off the air purifier, tap the ON/ OFF button again. A “Ding” sound will be heard. The ON/OFF button will turn red and the display screen turns off. The air purifier enters into the standby state. Unplug the power cord plug from the outlet if necessary.

CONTROLS & DISPLAY

ON/OFF Button

Tap ****to turn on/off the air purifier.

In the standby state, tapping ****will turn on the air purifier. The air purifier operates in the 3rd fan speed setting in Auto mode by default before it detects the PM2.5 particle value, and the Auto mode indicator light is on. In the process of the PM2.5 sensor initialization, the air quality indicator ring is green, and the PM2.5 particle value shows as “—” on the display screen.
When the PM2.5 sensor completes detection, the air quality indicator ring will change into the corresponding color according to the air quality. Please see REAL-TIME DISPLAY OF AIR QUALITY below

REAL-TIME DISPLAY OF AIR QUALITY

After the air purifier completes initialization, the PM2.5 particle value will be displayed on the screen. The fan speed will change based on the air quality when in Auto mode. Temperature and humidity value will show on display screen.
In the working state, tapping ****will turn off the air purifier. The air purifier enters into the standby state.

MODE Button & Mode Indicator Lights

Tapping the Mode button will switch the air purifier into: AUTO mode → SLEEP mode → Manual mode → AUTO mode. The corresponding light will turn on to indicate the mode.

AUTO mode:

In the working state, tapping the Mode button will switch the air purifier to Auto mode. The Auto mode indicator and Auto mode icon will illuminate. The air purifier will automatically adjust to the corresponding fan speed according to the PM2.5 particle value detected by the internal sensor (see page 10).

SLEEP mode:

In the working state, after switching to sleep mode by tapping the Mode button, the fan will run at the lowest fan speed.
The sleep mode indicator and sleep mode icon will illuminate, and the display screen turns off. After 10 seconds, the sleep mode indicator and sleep mode icon will turn off.
In sleep mode, tapping any button will wake up the air purifier.

MANUAL mode:

In the working state, tapping the Mode button will switch the air purifier to manual mode. The manual mode’s corresponding indicator light will illuminate. Fan speed can be adjusted manually using the Fan Speed button.

NOTE: When you want to switch the air purifier from sleep mode to manual mode, after the unit is woke up from sleep mode, be sure to tap the Mode button within 10 seconds during the air purifier being woke up.

Fan Speed Button

Tap the Fan Speed button to cycle the air purifier through the 5 fan speeds. The fan speed will show on the display screen.
Tap the Fan Speed button while the air purifier is in AUTO Mode or SLEEP Mode and the air purifier will exit that mode.

Timer Button

In the working state, tap the Timer button once, the current timing status will be shown on the display screen, and the Timer icon will light on. If there is no timer, “00” will be shown on the display screen. If there is a timer, the remaining time of the current timer will display in 1 hour increments.

NOTE: When the remaining time is less than 1 hour, the screen displays minutes, e.g. 59.

Timer will lock in the current setting for 1-12 hours. After the time is completed, the air purifier will automatically turn off. When the Timer indicator is on, it means the timing is set successfully. Set it to 0 hours to exit the timer.
Each tap on the Timer button will switch the screen to the timer display from the current setting. If you don’t continue to tap within 3 seconds, it will switch back to the PM2.5 value display. If you continue to tap within 3 seconds, it will enter the timer state and add to the timer in 1 hour increments.
In the standby state, the button can be used to set the start-up time. In the power-on state, the button can be used to set the shutdown time. Restarting the unit will reset the timer.

Filter Reset Button

The filter life is about 6 months. When the filter life is about to expire, the last frame of filter life indicator will flash to remind user to replace the filters until the filter life is reset.
Filter life reset: When the last frame of filter life indicator flashes, replace with new filters (page 13). Turn on the air purifier. Press and hold the Filter Reset button for more than 3 seconds, the filter life will be reset. All of the filter life indicator bars will be illuminated.

NOTE: The filter life indicator cannot be reset before the last indicator bar flashes. Long pressing the Filter Reset Button will not reset the filter life indicators. Only a “Ding” sound is emitted.

Forced filter life reset:
If the filters are changed before the last frame of filter life indicator flashes, to reset the filter life: Within 30 seconds of powering on, in the standby state, press and hold the Filter Reset button and Mode button at the same time for more than 3 seconds. All indicators on the screen will flash for 3 seconds to indicate that the filter life is reset.

Child Lock

In the working state, press and hold the Mode button and the Fan Speed button for more than 3 seconds at the same time, the child lock function will activate. The Child Lock icon on the display screen will illuminate, and all other buttons cannot be operated.
Press the Mode button and Fan Speed button for 3 seconds at the same time again, to exit the child lock function. The child lock icon will turn off and all other buttons can now be used.

Memory Function

If the air purifier is turned off but still plugged in, when it is turned on again, it will remember its previous AUTO mode or Manual mode settings.
If the filter cover is opened during the operation of the air purifier, the motor will stop working. The indicator lights on the control panel will be off with an “E6” error code shown on the display screen. If the filter cover is still open after 5 minutes, the “E6” error code on the display screen will turn off. After the filter cover is closed, the display screen and control panel return to the original settings, and the motor starts to work again.
At any time when the air purifier is unplugged or powered off, it will be in the standby state when powered on again.

Air Purifier Maintenance and Care

Always follow all safety precautions when performing maintenance to the air purifier.

WARNING

Electrical Shock and Personal Injury Hazard

Disconnect electrical supply before servicing or cleaning the air purifier. Failure to do so could result in electrical shock or personal injury from air purifier suddenly starting.

CLEANING AND MAINTENANCE

NOTE: The air purifier must be unplugged before cleaning.

Cleaning the main body.
Use a soft cloth to wipe down main body.
Use a soft cloth and mild detergent to remove tough stains.
NOTE: Do not scratch the main body with hard objects during maintenance. Please operate according to the instructions and do not damage the machine parts when removing the filter covers.
Replacing the filter.
The filter life may vary depending on the environment and fan speed. The filter may need to be replaced if there is increased noise when the air purifier is on, decreased airflow, unusual odors, or the filter is visibly clogged.
When the surface of the outer prefilter is dusty, cleaning it with soft cloth can extend the filter life.
The filter is recommended to be replaced when Filter Life indicator flashes.
NOTE: The filter lifespan may be shorter or longer based upon fan speed, run time and environment.
Please dispose the used filters as combustible rubbish.

CLEANING & REPLACING FILTERS

The outer surface of the filter should be cleaned every 2–4 weeks to increase efficiency and extend the life of the composite filter.

When the filter life will expire, the last frame of filter life indicator bars will flash to remind user to replace the filters. It is recommended to replace the composite filter every 6 months.

Unplug the air purifier. Remove the filter covers as outlined in ASSEMBLY INSTRUCTIONS (page 8).
Remove the old filters from inside the air purifier.
Clean the outer surface of the filter using a soft cloth to remove hair, dust, and large particles.
NOTE: Do not clean the filter with water or other liquids.
ONLY clean the pre-filter surface. Do not clean the HEPA filter, and activated carbon filter.
Clean out any remaining dust or hair inside the air purifier using a vacuum hose. Do not use water or liquids to clean the air purifier.
Replace the cleaned filters back into the air purifier. See ASSEMBLY INSTRUCTIONS (page 8).
If required, replace with new filters. Unwrap the new filters from the packaging and install them into the air purifier. See page 6 for instructions on how to order new filters.
Install the filter covers back into the air purifier. See ASSEMBLY INSTRUCTIONS (page 9).
Plug in the air purifier. Reset the filter life as outlined in Filter Reset Button (page 11).

CLEANING THE SENSOR

There is a PM2.5 sensor at the back side of the air purifier. It can be blocked by dust, affecting the sensor’s accuracy. It is recommended to clean the sensor every 3 months.

If the air purifier is used in an environment with more dust, you may need to clean the sensor more often.

Unplug the air purifier. Carefully pry the sensor cover with a flat head screwdriver and remove the cover.
Use a vacuum hose to clean out any dust inside the sensor area.
Install the cover back into place.

Troubleshooting

Review this table to find do-it-yourself solutions for minor performance problems. Any service needed, other than maintenance described in this Use & Care Guide, should be performed by a qualified service agent.

WARNING

Disconnect electrical supply before performing maintenance to the air purifier. Failure to do so could result in electrical shock or personal injury.

Troubleshooting

Troubleshooting continued

Vacuum Cleaner Help Line
US: 1-877-531-7321
CA: 1-844-608-3081
8:00 am – 5:00 pm ET M-F

Kenmore and the Kenmore logo are registered trademarks of Transform SR Brands LLC and are used under license by Cleva North America, Inc., Greenville, SC 29607