BISSELL 2837 Pet Stain Eraser PowerBrush Installation Guide

BISSELL 2837 Pet Stain Eraser PowerBrush

Product Information

Specifications:

• Product Name: Machine X
• Model Number: XYZ-123
• Power: 1200W
• Water Tank Capacity: 1 liter
• Weight: 5 kg
• Dimensions: 30cm x 40cm x 20cm

Product Usage Instructions

Step 1: Orientation

Ensure that you are holding the machine in the correct orientation. The correct orientation is with the handle facing upwards and the nozzle facing downwards. Holding the machine in any other position may cause leaking.

Step 2: Dirty Water Tank

Check if the dirty water tank is full. If the tank is full, it may cause leaking. Follow these steps to empty the dirty water tank:

1. Locate the dirty water tank on the back of the machine.
2. Press the release button or lever to remove the dirty water tank.
3. Take the tank to a sink or drain and empty the contents.
4. Clean the tank with mild soap and water, ensuring all debris is removed.
5. Dry the tank thoroughly before reattaching it to the machine.

Note: It is important to regularly empty and clean the dirty water tank to maintain optimal performance and prevent leaking.

Frequently Asked Questions (FAQ)

Q: How do I know if the dirty water tank is full?

A: The machine is equipped with a transparent window on the dirty water tank. Check the window periodically, and if the water level reaches the maximum mark, the tank is full.

Q: What should I do if the machine continues to leak even after following the steps?

A: If the leaking issue persists, please contact our customer support team for further assistance. They will be able to troubleshoot the issue and provide appropriate solutions.

If you are experiencing leaking you may be holding your machine in an incorrect orientation or have a full dirty water tank, follow these steps to resolve

• Ensure your machine is always in a horizontal or upright position

• Where is the machine leaking from?

  • Dirty Water Tank or Vents > Turn machine off
  • Formula Tank or Front of the Machine > Go to Suction Lens and Formula Tank

• Make sure you are using the proper BISSELL formula > Go to Parts & Accessories

• Sit machine upright on a flat surface

• Press dirty water tank release latch and pull the tank out

• Open dirty water tank plug and empty into a sink or toilet

• Fill dirty water tank with water

• Secure plug back into place

• Check Dirty Water Tank for cracks, damage, or warping

  • If Dirty Water Tank is damaged, order a new one > Go to Parts & Accessories

• Empty Dirty Water Tank and secure Plug back into place

• Put Dirty Water Tank back on machine aligning the bottom of tank with the hook on the machine

• Rotate tank forward until latch has clicked into place

• Put machine down on a flat surface such as a table or counter > Turn machine on
  • Is machine still leaking?
  • No > Great! Glad we could get you back to cleaning!
  •  Yes > Let machine run for 1 minute or until machine has stopped leaking > Turn machine off > Turn on again to see if leaking persists
  • Does the issue persist?
  • No > Great! Glad we could get you back to cleaning!
  • Yes > Go to Suction Lens and Formula Tank

References

• My Pet Stain Eraser PowerBrush Suction Lens & Formula Tank | Support
• BISSELL Vacuum Parts | Carpet & Steam Cleaner Parts

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