Medescan JH-351 Hearing Aid Instruction Manual

Medescan JH-351 Hearing Aid

Product Information

Specifications

• Model: JH-351
• Life cycle: 3 years
• Version: 351N4FB-20220120-V01
• Designed in Australia, Made in China

Product Usage Instructions

NOTICE

What is hearing loss?
Hearing loss is defined as a speech frequency puretone average of greater than 25 dB hearing level (HL) in both ears, impairing communication in daily life.

What is a hearing aid?
The Jinghao hearing aid is an air-conduction type device used to compensate for impaired hearing. It amplifies and transfers sound to the ear drum of a hearing-impaired person.

INTENDED USE

Medical purpose
The hearing aid is intended to compensate for impaired hearing.

Intended patients and environment
The hearing aid can be used both indoors and outdoors. It can be used by any patient over 36 months old, as recommended by a doctor.

IMPORTANT SAFETY INSTRUCTIONS

Please read all the information in the instruction manual and any other literature included in the case before using the device.

CONTRAINDICATION Warning

The device should not be used in the following situations:

• Patients with chronic suppurative otitis media or congenital ear atresia
• The hearing aids do not have therapeutic value and should only be used for compensating hearing impairment
• The hearing aids should not be used by infants under 36 months old

WARNINGS Warning

Please keep small parts (hearing instrument, battery, and detachable parts) out of children’s reach. Dropping, immersing in liquid, exposing to strong electromagnetic fields, or excessive heat can damage the hearing aids. If parts remain in the ear, please seek medical attention and do not attempt to remove them yourself.

FAQ

Q: How long does the hearing aid last?
A: The life cycle of the hearing aid is three years.

Q: Can the hearing aid be used by infants?
A: No, the hearing aid should not be used by infants under 36 months old.

Q: Are there any side effects of using the hearing aid?
A: Some patients with sensitive skin may experience ear canal pruritus. Additionally, temporary maladjustment, such as slight pain, may occur during the initial use of the device.

1300 736 330
www.medescan.com.au
Visit our YouTube channel for our latest easy to follow instructional videos. Simply search for Medescan on YouTube and subscribe to our channel for the latest products and instruction videos.
You can also scan the QR code for instant access.

Please read this user manual thoroughly and completely before using the product.

Please read the instructions carefully before operating the product.

Thank you very much for buying our hearing aid.
When you see film, watch the play, have meeting, or have classes, the product can help you to hear the sound clearly and loudly. While in forest, if you want to hear very slight sound, it will be a good choice. Please read the instructions carefully before operating the product.

NOTICE

1. What is the hearing loss?
   A speech frequency puretone average (average of hearing thresholds at 0.5, 1, 2, and 4 kHz) of greater than 25 dB hearing level (HL) in both ears was defined as hearing loss per World Health Organization criteria, and this is the level at which hearing loss begins to impair communication in daily life. (Extracted from the literature of: World Health Organization prevention of Blindness and deafness(PBD) program.
   Prevention of Deafness and Hearing Impaired Grades of Hearing Impairment)

2. What is the hearing aid? Jinghao hearing aid was used the air-conduction type to compensate of impaired hearing. It is a wear sound-amplifying device. The fundamental operating principle of hearing aid is to receive, amplify, and transfer sound to the ear drum of a hearing impaired person.

INTENDED USE

1. Medical purpose
   The hearing aid was intended to compensate of impaired hearing.

2. Intended patients and environment
   The hearing aid expect used indoor and outdoor environment, any patients if need hearing compensat- ed decided by doctor can be using but the patients must over than 36 months old.

3. Side effects

4. For the patients skin sensitive with silicon material, may be caused the ear canal pruritus.

5. First use may cause ear canal appear temporary maladjustment, such as slight pain.

IMPORTANT SAFETY INSTRUCTIONS

Read all the information in the instruction manual and any other literature included in the case before use the device.

CONTRAINDICATION A Warning
The device is unsuitable and should not be used in the following situations:

• Patients with chronic suppurative otitis media, congenital ear atresia to banned use;
• This hearing aids only be used for compensating the pearing therapeutic valuemparment, do not have
• The hearing aids can not be used by infants under 36 months old.

WARNINGS A Warning

• Keep small parts (hearing instrument, battery and detachable parts) that can be swallowed out of children’s reach. Dropping, immersing in liquid. strong electromagnetic fields or excessive heat will damage the hearing aids. If parts remain in the ear, please go to see a doctor as soon as possible, do not take it out by yourself.

Notice A Warning

• Do not use it at high volume for long time. Otherwise it will injure your ear. If you feel uncomfortable,
• Please montain the products all the time, avoid ear olug and sound collecting hole being blocked by foreign objects. It will affect the effect of sound
• Avoid shocking, falling the product. Do not keep or use it in environment of humid of high temperature (such as sauna room), to avoid damage the hearing aids.
• Do not throw the scrapped battery as common rubbish, it should be handled by special equipment, to avoid pollute the environment.
• Do not use the product in potential explosive or dangerous environment. to avoid damage the hearing aids.
• Keep the unit away from the children. It will injure him or others, or damage the unit.
• Do not use in an oxygen rich environment, and continue use hearing aids long time, it may damage the device.
• Do not use the hearing aids together with a cell phone,otherwise it may increase the noise and affect the sound quality.
• Radio wave emissions from mobile phones can cause noise in the hearing aids or result in reduced volume. maintaining the HEARING INSTRUMENT; or to report unexpected operation or events.

Specific warnings

Specific warnings / statements

Warning to keep small parts out of children´s reach,to

avoid swallow the small parts.

Warning not to use in explosive or oxygen-enriched

atmospheres, it may damage the device.

Warning that it must only be used by intended person,

Using a hearing aids designed for someone else may

result in hearing damage.

Statement about the special needs of particular Patient

groups

Warning about common conditions that could damage

the device

Warnings that result from the risk management file
Permissible environmental conditions of transport and

storage

Each warning/safety contains: nature of Hazard; likely

consequences; precautions

Contraindications

1. Congenital atresia of external ear or deformity of external auditory meatus, a large amount of foreign bodies in external auditory meatus;
2. Deafness is unstable, and the degree of hearing loss often fluctuates;
3. Complaint with headache, dizziness, earache, tinnitus and other symptoms that are not suitable for adaptation;
4. Sudden deafness in the past 3 months; progressive rapid deafness; obvious unilateral deafness or other acute ear disease;
5. Effusion in the middle ear and frequent purulence;
6. Central deafness; non-organic deafness;
7. Patients with acute otitis externa and tympanitis;
8. Patients with acute and chronic suppurative otitis media (in the period of purulent infection);
9. Patients who are allergic to the material of this product.

Matters needing attention, warnings and tips

1. Before fitting the hearing aid, it should go through professional inspection and hearing test, and use it under the guidance of a doctor or a professional fitting technician of hearing aid.

2. Pay attention to moisture, shock and high tempera- ture of the product.

3. Do not immerse the hearing aid in any liquid.
   Remove the hearing aid before swimming and shampooing. After swimming or washing, wait for the ear canal to dry before wearing the hearing aid.

4. After removing the hearing aid at night, it should be placed in a case with a desiccant, protected from light, high temperature and high humidity environment, and avoid falling.

5. The external surface of the hearing aid should be kept clean, and the earwax in the earplugs should be cleaned frequently.

6. The function and volume control switch should be used correctly, open and close as lightly as possible, to avoid excessive force and excessive

7. Hearing aids should be regularly sent to the fitting center for maintenance and inspection to ensure that the hearing aids are in good condition.

8. If you feel uncomfortable ears during use, please stop using immediately.

9. Please do not put the hearing aid in the reach of infants and young children. If swallowed accidentally, please consult a doctor immediately.

10. Applicable objects: Suitable for people with air-conducting hearing loss of about 30-50dB.

11. Please use hearing aids with hearing aid charging casees.

12. When you do not use hearing aids, please charge the product regularly to avoid battery damage; the recommended charging time interval of hearing aids is ≤28 days;

KNOW YOUR DEVICE

Accessory List

• Hearing Aids: 1
• Earplug: 3
• Cleanning Tools: 1 Manual: 1
• USB Cable: 1
• Ear tube(Left & Right): 1

Adapter Specification:

• Input: 100-240VAC 0.2A 50/60Hz
• Output: 5V == 200mA

Not included in the package

• A. Long Press: Switch ON/OFF
  Short Press: Change Mode

• B. Volume +

• C. Volume –

If howling happens, please check whether the hearing aid is worn according to the right steps. If the operation is correct but the howling still exists, please replace with bigger size of earplug. The knob can switch the power as well as the volume, and please turn it off when not use.

Table 3: Hearing aid failure self-checking table

Hearing aid has no sound

|

The button time is too short to start

| Long press the “volume button” for 3 seconds, restart

Battery is dead

| Connect the hearing aid to the charging case for charging
Plugging out the mouth or microphone| Clean the sound port or microphone port

The voice is very weak and unclear

|

Low battery

| Connect the hearing aid to the charging case for charging
The volume is too low| Turn up the volume
Earplugs loose| Re-wearing the hearing aid

How to use hearing aids

Charging three steps

1. The device will be turned off automatically to make for a faster charging time. It’s recommended that you turn off the hearing instrument when it’s not in use.
2. Long press the menory switch button to turn on the device when you want to use the device.
3. Charging finished, will turn to GREEN LIFHT.

Inserting

1. Choose one of the three different sizes of earplugs that fits your own, and attach to the end of the sound tube with the connector.
   The other end of the sound pipe is fitted to the ear hook of the host.

2. Carefully push the ear piece in the ear canal

Note: Insert the ear piece carefully and not too deeply into the ear.

Chariging Atatus Indicator

1. Charging process
2. Charging finished

MAINTENANCE AND CLEAN

Daily maintenance
It is important to keep your instrument clean and dry. On a daily basis, clean the hearing instruments using a soft cloth or tissue. In order to avoid damage due to humidity or excessive perspiration, the use of a drying kit is recommend-

Care and maintenance

• Put it in where children could not reach, dry and no exposed in the sun.
• Do not place hearing aids near high-temperature
• Do ning ave the hearing tole in a humid place for al long time.
• Do not scratch the microphone with sharp objects to avoid damage to the microphone.
• Do not disassemble or attempt any repairs by yourself. Ask the dispenser for repair.

Cleaning

1. Cleaning the earplug
   Remove ear wax plugged in the earpiece using stick and brush.

2. Cleaning hook
   Using a soft cloth or tissue wipe off any moisture,perspiration, or debris from the surface of the hook.
   Note: Do not use alcohol or other cleaning solvents to clean the hook as this could damage the protective covering.

HEARING aids CARE

Keep your hearing aids clean. Heat, moisture and foreign substances can result in poor performance.

• Use a cleaning brush or soft cloth to clean debris from around the user control, microphone and battery compartment; inspect the receiver, earbud or eartip and wax guard regularly.
• Never use water, solvents, cleaning fluids or oil to clean your hearing aids.
• Charging contacts should always be kept clean and dry.
  Your hearing professional can provide further information on additional maintenance procedures for your hearing aids, if needed.

Helpful Hints

• Do not take apart your hearing aids or insert the cleaning tools inside them. •When not in use, place your hearing aids in the charger and store:
• Away rom direct sunlight or heat to avoid extreme temperatures
• Where you can easily find them
• Safely out of reach from children and pets

Synergy Charger Care

• Keep your charger clean. Heat, moisture and foreign materials can result in poor performance.
  • Using the provided cleaning brush keep the charging ports clear of debris.
  • Do not use water, solvents or cleaning fluids to clean the charging ports.
  • Keep lid closed as much as possible to avoid dust and debris build up.
  • Store your charger in a clean and dry location, l.e. a dresser or shelf rather than the bathroom or kitchen.
• To ensure the longest life of your rechargeable hearing aids batteries and the batteries in the charger:
  • Fully charge hearing aids batteries every night.

Service and Repair
If, for any reason, your hearing aids and charger do not operate properly, do NOT attempt to fix it appricable Warrantes or insurance, you colat easily cause further damage.
Should your hearing aids and charger fail or perform poorly, check the guide on the next page for possible profession roblems on nued consistance, earing common problems may be solved in your hearing professional’s office or clinic.

Troubleshooting Guide

Not Loud Enough

| Blocked tubing/earbud| Clean or replace wax guard

as needed

Hearing change| Contact your hearing professional
Debris buildup| Clean both microphone and receiver with brush
Inconsistent Performance| Restart required| Place in charger until charging begins and remove

-this will power cycle your hearing aids

Blocked tubing/ earbud| Clean or replace wax guard as needed

Unclear, Distorted Performance

| Restart required| Place in charger until charging begins and remove-this will power cycle your hearing aids
Blocked tubing/ earbud| Clean or replace wax guard as needed
Defective hearing aids| Contact your hearing professional
Dead Hearing aids| Charge required| Place in your charger the LEDs stop blinking and become solid
Dead Hearing aids| Blocked earbud/tubing| Clean or replace wax guard as needed
---|---|---
Crimped tubing| Contact your hearing professional
No LED

indicator when hearing aids are inserted into the charging port

| Incorrect orientation| Connect the micro USB to your charger and plug it into the wall. The

on-board battery LEDs will turn on for a few seconds to indicate connection to the power source. If they do not, contact your hearing professional.

Dead battery| Reposition your hearing aids in the port with the earbud resting in charger reservoir.
Red blinking LED by charging port| Fault occurred| Remove the hearing aids from the charging port, wait until the LED turns off, reinsert. If the

red blinking LED persists, contact your hearing professional.

While charging cordless, no LEDs

are illuminated

| Power off| To refresh LEDs, remove a hearing aids from the charging port for 3 seconds and then reinsert it into the charging port.

Both the charging port LEDs and the on-board battery LEDs will illuminate after turn it on.

Hearing aids whistling in the charger| Incorrect orient ation| Turn off the hearing aids. Reposition your hearing aids in the port with the earbud
---|---|---
 |  | resting in the charger
 |  | reservoir. Confirm
 |  | that the charging LED
 |  | begins to glow.
 | Dead battery| Your charger’s

on-board battery has

 |  | died. Plug your
 |  | charger in. If you do
 |  | not have the cord with
 |  | you, push and hold
 |  | the hearing aids’s
 |  | rocker switch for 3
 |  | seconds to turn it off.
 |  | This will conserve the
 |  | charge in your
 |  | hearing aids.

TIPS FOR BETTER COMMUNICATION

Your hearing professional will recommend an appropriate schedule to help you adapt to your new hearing aids. It will take practice, time and patience for your brain to adapt to the new sounds that your hearing aids provides. Hearing is only part of how we share thoughts, ideas and feelings. Reading lips, facial expressions and gestures can help the learning process and add to what amplification alone may miss.

Please review the following simple communication tips:

For You

• Move closer to and look at the speaker
• Sit face-to-face in a quiet room
• Try different locations to find the best place to listen
• Minimize distractions
• Background noises may be frustrating at first; remember, you have not heard them for a while
• Let others know what you need; keep in mind that people cannot “see” your hearing loss
• Develop realistic expectations of what your hearing aids can and cannot do
• Better hearing with hearing aids is a learned skill combining desire, practice and patience

For Your Family and Friends
Your family and friends are also affected by your hearing loss. Request that they:

• Get your full attention before beginning to speak
• Look at you or sit face-to-face in a quiet room
• Speak clearly and at a normal rate and level; shouting can actually make understanding more difficult
• Rephrase rather than repeat the same words; different words may be easier to understand more difficult
• Rephrase rather than repeat the same words; different words may be easier to understand
• Minimize distractions while speaking

TECHNICAL SPECIFICATION

℃  ℃ ℉ ℉

Operating temperature/humidity| 0 ~+40 (32 -104 ),

≥30%RH, ≤75%RH

Storage temperature/humidity| -10℃~+55℃(14℉-131℉),

≥10%RH, ≤90%RH

Notes:
This hearing aid is produced under the strict quality system of Huizhou JINGHAO Medical Technology Co.,Ltd.
The device fulfils the provisions of the EC directive 93/42/EEC (Medical Device Directive) and the Harmonize Standard as IEC 60601-1,IEC 60601-2-66, IEC 60118-7, IEC 60118-13, EN ISO 10993-1/-5/-10 and EN ISO 14971.

NORMALIZED SYMBOLS

MAINTENANCE, STORAGE AND DISPOSAL

Maintenance

1. We do not authorize any institution or individual to maintain and repair of the product. If you suspect that the products have any questions, please contact the manufacturer or distributor to handle the case.
2. The user must not attempt any repairs to the device or any of its accessories. Please contact the retailer for repair.
3. Opening of the equipment by una- authorized agencies is not allowed and will terminate any claim to warranty.

warning: No modification of this equipment is allowed!

Storage

1. If you Do not use it, turn off the hearing aid, take out the batteries, and then put it into the storage case.
2. Do not put the device under the sunshine, high temperature and moist environment or someplace which maybe get in touch with fire or is vulnerable to Si keip the device storage in following environmental ranges:-10~55 C, ≤95%RH, 700-1060hPa

Disposal
Please dispose of the device in accordance with the/ directive 2002/96/EC – WEEE (Waste Electrical and Electronic Equipment). If you have any La queries, preace rete to the local authories

• responsible for waste disposal.

GUARANTEE

We grant you a lifetime guarantee after the date of purchase for two year. Any damage caused by improper handling shall not be covered by the guarante guarantee. All ocke damage dia excluded excluded. A guarantee claim must be submitted with the purchase receipt. Please pack your defective instrument well and send with sufficient postage to the distributor.

References

• Medescan Australia | Diagnostic Devices & Medical Equipment

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>