SUNJOE 24V-X2-21LMSP-RM Cordless Lawn Mower Instruction Manual

: June 4, 2024
: SUNJOE

SUNJOE 24V-X2-21LMSP-RM Cordless Lawn Mower

IMPORTANT!

Safety Instructions

All Operators Must Read These Instructions Before Use
Read all instructions before using this cordless snow shovel. Basic safety precautions should always be followed to reduce the risk of fire, electric shock and personal injury.

General Safety WARNINGS!

You and any other operator of this snow shovel must read, understand and follow these instructions in their entirety, and should reread them at the start of each snow season. Failure to follow these instructions may result in ELECTRIC SHOCK, FIRE and/or serious PERSONAL INJURY.
Notice the personal safety alert symbol m used in this manual to draw your attention to a WARNING given along with the particular operating instruction. This means that the operation requires special ATTENTION, CAUTION and AWARENESS.

Keep work area clean and well lit – Cluttered, dark areas invite accidents.
Use the right product – Do not use this machine for any job except that for which it is intended.
Replacement parts – When servicing this unit, use only identical replacement parts. Replace or repair damaged cord immediately on the charger.
Do not use on gravel surfaces unless the snow shovel is adjusted for such surfaces in accordance with the operator’s manual.
Keep children, bystanders and pets away –
All spectators, including pets, should be kept a safe distance away from the work area.
Dress properly – Do not wear loose articles of clothing or jewelry. They can become caught in moving parts. Wear rubber boots.
The cordless snow shovel should not be operated in the hand-held position except when the instructions provided in this manual deem such use permissible.
Avoid accidental starting – Make sure the safety switch and the trigger switch are in the off position before inserting the battery in the unit. Do not carry the cordless snow shovel with the safety switch and the trigger switch engaged.
Moving parts – Keep hands and feet away from moving parts. Keep guards in place and in proper working order.
CAUTION! Exercise caution to avoid slipping or falling. Wear protective footwear that will protect your feet and improve your footing on slippery surfaces.
Use safety glasses – Also use safety footwear,
snug-fitting clothing, protective gloves, hearing and head protection.
Stay alert – Watch what you are doing. Use common sense. Do not operate the cordless snow shovel when you are tired or under the influence of alcohol or drugs.
Do not force the tool – It will perform better with less likelihood of personal or mechanical injury if it is used at the rate for which it was designed.
Do not overreach – Keep proper footing and balance at all times.
If the cordless snow shovel strikes a foreign object, follow these steps:
- Stop the cordless snow shovel. Remove the battery.
- Inspect for damage.
- Repair any damage before restarting and operating the snow shovel.
Disconnect the tool – Turn off the power switch and remove the battery when it is not in use, before servicing it, when changing accessories and when performing any other maintenance task.
Store idle tool indoors – When not in use, the cordless snow shovel should be stored indoors in a dry,
locked place out of the reach of children.
Maintain the cordless snow shovel with care –Follow the applicable maintenance instructions for replacing parts and changing accessories. Lubrication is not required.
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.
Improperly using or maintaining this cordless snow shovel could result in injury or death. To reduce
this potential, comply with the following safety instructions. This cordless snow shovel can amputate hands and feet if used incorrectly. It can also pick up foreign objects, which can become dangerous projectiles when thrown into the air. Failure to observe the following safety instructions could result in serious personal injury.

Training

Read, understand and follow all instructions on the machine and in the manual before operating this unit. Thoroughly familiarize yourself with the controls and the proper use of the equipment. Know how to stop the unit and disengage the controls quickly.
Children should never be allowed access to the equipment. Adults should never operate the equipment without carefully reading and understanding these instructions.
Keep the area of operation clear of all persons, particularly small children and pets.
Exercise caution to avoid slipping or falling.

Preparation

Thoroughly inspect the area where the equipment is to be used and remove all doormats, sleds, boards, wires and other foreign objects.
Do not operate the equipment without wearing adequate winter garments. Avoid loose fitting articles of clothing that can become caught in moving parts. Wear footwear that will improve footing on slippery surfaces.
Do not attempt to clear snow from a gravel or crushed rock surface. This product is intended for use only on paved surfaces.
Never attempt to make any adjustments while the motor is running (except when specifically recommended by the manufacturer).
Always wear safety glasses or eye shields during operation or while performing an adjustment or repair to protect your eyes from foreign objects that may be thrown from the machine.

Operation

Do not put hands or feet near or under rotating parts. Keep clear of the discharge opening at all times.
Exercise extreme caution when operating on or crossing gravel drives, walks or roads. Stay alert for hidden hazards or traffic.
After striking a foreign object, stop the motor.
Thoroughly inspect the cordless snow shovel for any damage, and repair the damage before restarting and operating the cordless snow shovel.
If the unit should start to vibrate abnormally, stop the motor and check the unit immediately to ascertain the cause. Vibration is generally a sign of trouble.
Stop the motor and remove the battery whenever you leave the operating position, when transporting the unit,
before unclogging the rotor blade housing and when making any repairs, adjustments or inspections to the unit.
When cleaning, repairing or inspecting the cordless snow shovel, make sure that all moving parts have come to a complete stop before beginning work.
Exercise extreme caution when operating on slopes.
Never operate the cordless snow shovel without proper guards and other safety devices in place and in proper working order.
Never direct the discharge toward people or areas where property damage can occur. Keep children, pets and other bystanders away from the work area.
Do not overload the machine capacity by attempting to clear snow at too fast a rate.
Look behind and use care when backing up with the cordless snow shovel.
Never operate the cordless snow shovel without good visibility or light. Always be sure of your footing, and keep a firm hold on the handles. Walk, never run, with the unit.

Clearing a Clogged Rotor Housing

Hand contact with the rotating rotor blades inside the rotor housing is the most common cause of injury associated with cordless snow shovels.
Never use your hands to clear a clogged rotor housing.

To clear the rotor housing:

Shut the motor off and remove the battery.
Wait 10 seconds to be sure the rotor blades have come to a complete stop.
Always use a clean-out tool, not your hands, to free the rotating blades.

Maintenance and Storage

Check all fasteners at frequent intervals for proper tightness to ensure that the equipment is in safe working condition.
Always refer to the operator’s manual for important details, such as how to properly store your cordless snow shovel for an extended period of time.
Maintain or replace safety and instruction labels as needed. Run the machine a few minutes after throwing snow to prevent the rotor blades from freezing.

Battery + Charger Safety Instructions

We pay a great deal of attention to the design of every battery pack to ensure that we supply you with batteries that are safe, durable and have a high energy density. The battery cells have a wide range of safety devices. Each individual cell is initially formatted and its electrical characteristic curves are recorded. This data is then used exclusively to be able to assemble the best possible battery packs.
Despite all the safety precautions, caution must always be exercised when handling batteries. The following points must be obeyed at all times to ensure safe use. Safe use can only be guaranteed if undamaged cells are used. Incorrect handling of the battery pack can cause cell damage.

IMPORTANT! Analyses confirm that incorrect use and poor care of high- performance batteries are the main factors responsible for personal and/or product damage.

WARNING! Use only approved replacement batteries; other batteries may damage the cordless snow shovel and cause it to malfunction, which can lead to serious personal injury.

WARNING! Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
Have your battery pack serviced by a qualified repair person using only identical replacement parts. This will ensure that the safety of the battery pack is maintained.

CAUTION! To reduce the risk of injury, charge the iON+ 24V lithium-ion battery pack only in its designated iON+ 24V lithium-ion charger. Other types of chargers present risk of fire, personal injury and damage. Do not wire a battery pack to a power supply plug or car cigarette lighter. Such misuse will permanently disable or damage the battery pack.

Avoid dangerous environments – Do not charge the battery pack in rain, snow or in damp or wet locations. Do not use the battery pack or charger in the presence of explosive atmospheres (gaseous fumes, dust or flammable materials) because sparks may be generated when inserting or removing the battery pack, which could lead to a fire.
Charge in a well-ventilated area – Do not block the charger vents. Keep them clear to allow for proper ventilation. Do not allow smoking or open flames near a charging battery pack. Vented gases may explode. NOTE: The safe temperature range for the battery is
41°F – 105ºF (5°C – 40.5°C). Do not charge the battery outside in freezing weather; charge it at room temperature.
Maintain charger cord – When unplugging the charger, pull the plug, not the cord, from the receptacle to reduce the risk of damage to the electrical plug and cord.
Never carry the charger by its cord or yank it by the cord to disconnect it from the receptacle. Keep the cord away from heat, oil and sharp edges. Make sure the cord will not be stepped on, tripped over or subjected to damage or stress when the charger is in use. Do not use the charger with a damaged cord or plug. Replace a damaged charger immediately.
Do not use an extension cord unless it is absolutely necessary – Using the wrong, damaged or improperly wired extension cord poses a risk of fire and electric shock. If an extension cord must be used, plug the charger into a properly wired 16 gauge or larger extension cord with the female plug matching the male plug on the charger. Make sure that the extension cord is in good electrical condition.
Charger 24VCHRG-QC is rated for 120 volt AC only
- The charger must be plugged into an appropriate receptacle.
Use only recommended attachments – Use of an attachment not recommended or sold by the battery charger or battery pack manufacturer may result in risk of fire, electric shock or personal injury.
Unplug charger when not in use – Make sure to remove battery packs from unplugged chargers.

WARNING! To reduce the risk of electric shock, always unplug the charger before performing any cleaning or maintenance. Do not allow water to flow into the charger. Use a Ground Fault Circuit Interrupter (GFCI) to reduce shock hazards.

Do not burn or incinerate battery packs – Battery packs may explode, causing personal injury or damage.
Toxic fumes and materials are created when battery packs are burned.
Do not crush, drop or damage battery packs – Do not use the battery pack or charger if they have sustained a sharp blow, been dropped, run over or have been damaged in any way (i.e. pierced with a nail, hit with a hammer, stepped on, etc.).
Do not disassemble – Incorrect reassembly may pose
a serious risk of electric shock, fire or exposure to toxic battery chemicals. If the battery or charger are damaged, contact an authorized Snow Joe® + Sun Joe® dealer or call the Snow Joe® + Sun Joe® customer service center at 1- 866-SNOWJOE (1-866-766-9563) for assistance.
Battery chemicals cause serious burns – Never let a damaged battery pack contact the skin, eyes or mouth. If a damaged battery pack leaks battery chemicals, use rubber or neoprene gloves to safely dispose of it. If skin is exposed to battery fluids, wash the affected area with soap and water and rinse with vinegar. If eyes are exposed to battery chemicals, immediately flush with water for
20 minutes and seek medical attention. Remove and dispose of contaminated clothing.
Do not short circuit – A battery pack will short circuit if
a metal object makes a connection between the positive and negative contacts on the battery pack. Do not place a battery pack near anything that may cause a short circuit, such as paper clips, coins, keys, screws, nails and other metallic objects. A short-circuited battery pack poses a risk of fire and severe personal injury.
Store your battery pack and charger in a cool,
dry place – Do not store the battery pack or charger where temperatures may exceed 105ºF (40.5ºC), such as in direct sunlight or inside a vehicle or metal building during the summer.

Information about the battery

The battery pack supplied with your cordless snow shovel is only partially charged. The battery pack has to be charged completely before you use the tool for the first time.
For optimum battery performance, avoid low discharge cycles by charging the battery pack frequently.
Store the battery pack in a cool place, ideally at 77°F (25°C) and charged to at least 40%.
Lithium-ion batteries are subject to a natural aging process. The battery pack must be replaced at the latest when its capacity falls to just 80% of its capacity when new. Weakened cells in an aged battery pack are no longer capable of meeting the high power requirements needed for the proper operation of your snow shovel, and therefore pose a safety risk.
Do not throw battery packs into an open fire as this poses a risk of explosion.
Do not ignite the battery pack or expose it to fire.
Do not exhaustively discharge batteries. Exhaustive discharge will damage the battery cells. The most common cause of exhaustive discharge is lengthy storage or non-use of partially discharged batteries. Stop working as soon as the performance of the battery falls noticeably or the electronic protection system triggers. Place the battery pack in storage only after it has been fully charged.
Protect batteries and the tool from overloads.
Overloads will quickly result in overheating and cell damage inside the battery housing even if this overheating is not apparent externally.
Avoid damage and shocks. Immediately replace batteries that have been dropped from a height of more than one meter or those that have been exposed to violent shocks, even if the housing of the battery pack appears to be undamaged. The battery cells inside the battery may have suffered serious damage. In such instances, please read the waste disposal information for proper battery disposal.
If the battery pack suffers overloading and overheating, the integrated protective cutoff will switch off the equipment for safety reasons.
IMPORTANT! Do not press the ON/OFF switch any more if the protective cut- off has been activated. This may damage the battery pack.
Use only original battery packs. The use of other batteries poses a fire risk and may result in injuries or an explosion.

Information about the charger and the charging process

Please check the data marked on the rating plate of the battery charger. Be sure to connect the battery charger to a power supply with the voltage marked on the rating plate. Never connect it to a different mains voltage.
Protect the battery charger and its cord from damage. Keep the charger and its cord away from heat, oil and sharp edges. Have damaged cords repaired without delay by a qualified technician at an authorized Snow Joe® + Sun Joe® dealer or call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).
Electrical plugs must match the outlet. Never modify the plug in any way. Do not use any adapter plugs with grounded appliances. Unmodified plugs and matching outlets will reduce the risk of electric shock.
Keep the battery charger, battery pack(s) and the cordless tool out of the reach of children.
Do not use the supplied battery charger to charge other cordless tools.
During periods of heavy use, the battery pack will become warm. Allow the battery pack to cool to room temperature before inserting it into the charger to recharge.
Do not overcharge batteries. Do not exceed the maximum charging times. These charging times only apply to discharged batteries. Frequent insertion of a charged or partially charged battery pack will result in overcharging and cell damage. Do not leave batteries in the charger for days on end.
Never use or charge batteries if you suspect that it has been more than 12 months since the last time they were charged. There is a high probability that the battery pack has already suffered dangerous damage (exhaustive discharge).
Charging batteries at a temperature below 41°F (5°C) will cause chemical damage to the cells and may cause a fire.
Do not use batteries that have been exposed to heat during the charging process, as the battery cells may have suffered dangerous damage.
Do not use batteries that have suffered curvature or deformation during the charging process or those that exhibit other atypical symptoms (gassing, hissing, cracking, etc.).
Never fully discharge the battery pack (maximum recommended depth of discharge is 80%). A complete discharge of the battery pack will lead to premature aging of the battery cells.

Protection from environmental influences

Wear suitable work clothes. Wear safety goggles.
Protect your cordless tool and the battery charger from moisture and rain. Moisture and rain can cause dangerous cell damage.
Do not use the cordless tool or the battery charger near vapors and flammable liquids.
Use the battery charger and cordless tools only in dry conditions and at an ambient temperature of 41ºF – 105°F (5°C – 40.5°C).
Do not keep the battery charger in places where the temperature is liable to reach over 105°F (40.5°C).
In particular, do not leave the battery charger in a car that is parked in the sunshine.
Protect batteries from overheating. Overloads, overcharging and exposure to direct sunlight will result in overheating and cell damage. Never charge or work with batteries that have been overheated – replace them immediately, if possible.
Store the charger and your cordless tool only in dry locations with an ambient temperature of 41ºF – 105°F
(5°C – 40.5°C). Store your lithium-ion battery pack in a cool, dry place at a temperature of 77°F (25°C). Protect the battery pack, charger and cordless tool from humidity and direct sunlight. Only place fully charged batteries in storage (charged to at least 40%).
Prevent the lithium-ion battery pack from freezing. Battery packs that were stored below 32°F (0°C) for more than 60 minutes must be discarded.
When handling batteries, be wary of electrostatic charge. Electrostatic discharges can damage the electronic protection system and the battery cells. Avoid electrostatic charging and never touch the battery poles.

Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand and follow all instructions on the machine before attempting to assemble and operate.

Symbols	Descriptions	Symbols	Descriptions

| READ THE OPERATOR’S

MANUAL(S) – Read, understand and follow all instructions in the user manual(s) before attempting to assemble and operate.

| | WARNING! Do not expose the unit to rain or wet conditions. Keep dry.
| SAFETY ALERT – Indicates a precaution, a warning or a danger.| | DANGER! Cutting/dismemberment hazard – Keep feet away from the rotating auger.
| Wear hearing protection. Wear eye protection.

Wear breathing protection.

| | CAUTION! Beware of stones and other foreign objects that could be thrown from the appliance.
| Wear safety gloves during use to protect hands.| | Wear safety footwear at all times to provide protection against objects that may accidentally fall on feet.
| Do not use hands to unclog chute.|

| DANGER! Cutting/dismemberment hazard – Keep hands away from the rotating auger. Do not use hands to unclog rotor housing. Stop motor before removing debris.
| Keep hands, feet and clothing away from the rotating auger to avoid injury.|

| Keep bystanders and children a safe distance (at least 11 yd/10 m) away from the work area.

| The rotating part will continuously run for several seconds after you turn off the machine.| | Indoor use only. Only use battery charger indoors.

Know Your Cordless Lawn Mower

Read the owner’s manual and safety instructions carefully before operating the mower. Compare the illustration below to the mower in order to become familiar with the location of the various controls and adjustments. Save this manual for future reference.

SUNJOE-24V-X2-21LMSP-RM-Cordless-Lawn-Mower-1

Self-propel lever
Soft grip
Switch lever
Safety button
Self-propel speed control dial
Upper handle frame
Handle releasing button
Lower handle frame
Handle latch
Grass indicator window
Grass collection bag cover
Grass collection bag handle
Grass collection bag
Ejector flap
Rear wheel
Height adjustment lever
Side discharge door
Mower deck
Battery compartment cover
Battery compartment
Motor housing
Safety key
Front wheel
Transport handle
Mulching plug
Side discharge chute
24V iON+ lithium-ion dual-port charger (24VCHRG-DPC)
Charger plug
Battery indicator
Push button for battery indicator
Push lock button
24V iON+ lithium-ion battery
(2 x 24VBAT) featuring exclusive EcoSharp® technology

Technical Data

Brushless Motor ………………………………………….. Input: 1100 W
Output: 900 W
Battery Voltage Max* ……………………………… 48V D.C. (2 x 24V)
Battery Capacity …………………………………………………….. 4.0 Ah
Charger Input …………………………………. 120V AC, 60Hz, 160 W
Charger Output ……………………………………… 26 V DC, 2 x 2.2 A
Charge Time Max …………………………………………… 1 hr 50 mins
Cutting Width Max ……………………………………….. 20 in. (51 cm)
Cutting Height ………………………………………….. 1.2 in. to 3.5 in. (30 mm to 90 mm)
Deck Size …………………………………………………. 21 in. (53.3 cm)
Grass Catcher Capacity ……………………………….. 13.2 gal (50 L)
Self-Propelled Speed……………………………….. 0.6 m/s – 1.4 m/s
No Load Speed …………………………………………………. 2500 rpm
Net Weight ………………………………………………… 65 lbs (29.6 kg)
Generates 48 V max with two 24 V lithium-ion batteries. Initial no-load voltage, per fully charged battery, peaks at 24 V. Nominal voltage under typical load is 21.6 V.

Unpacking

Carton Contents

Cordless lawn mower
Safety key
Grass collection bag
Side discharge chute
Mulching plug (inserted in rear discharge opening)
24V iON+ lithium-ion batteries (2)
24V iON+ lithium-ion dual port charger
Manual and registration card

Carefully remove the lawn mower and check to see that all of the above items are supplied.
Inspect the product carefully to make sure no breakage or damage occurred during shipping.
NOTE: Do not discard the shipping carton and packaging material until you are ready to use your new cordless lawn mower. The packaging is made of recyclable materials. Properly dispose of these materials in accordance with local regulations.

IMPORTANT! The equipment and packaging material are not toys. Do not let children play with plastic bags, foils, or small parts. These items can be swallowed and pose a suffocation risk!

Battery Pack Operation
The equipment is powered by two lithium-ion batteries. The battery packs are completely sealed and maintenance free.

WARNING! The cordless lawn mower can only be powered by both of the batteries together. One battery cannot provide sufficient power to the tool. Make sure to use two batteries of the same voltage and the same capacity. Using the tool with batteries of different capacities will cause damage to the batteries.
WARNING! Before first use, the batteries require
1 hr 50 min charge time to be fully charged. When the batteries are at low capacity, recharge for 1 hr 50 min again before resuming operation.

Battery Charge Level Indicator
The battery packs are equipped with a push button for checking the charge level. Simply press the push button to read off the battery charge level from the LEDs of the battery indicator:

All 3 level monitoring LEDs are lit: Battery charge level is high.
2 level monitoring LEDs are lit: Battery charge level is decreasing. Stop work as soon as possible.
1 level monitoring LED is lit: Battery is flat. Stop work IMMEDIATELY and charge the battery. Otherwise the battery’s service life will be greatly shortened.

NOTE: If the charge level button does not appear to be working, insert the batteries into the charger and charge as needed.
NOTE: Immediately after using the battery pack, the charge level button may display a lower charge than it will if checked a few minutes later. The battery cells “recover” some of their charge after resting.

Charger Operation

WARNING! Charge only 24V iON+ lithium-ion battery packs with their compatible 24V iON+ lithium-ion charger. Other types of batteries may cause personal injury
and damage.
To reduce the risk of electric shock, do not allow water to flow into the charger’s AC/DC plug.
When to Charge the iON+ 24VBAT

Lithium-Ion Batteries
NOTE: The iON+ 24VBAT lithium-ion battery packs do
not develop a “memory” when charged after only a partial discharge. Therefore, it is not necessary to run down the battery packs before placing them into the charger.

Use the battery charge indicator lights to determine when to charge your iON+ 24VBAT lithium-ion battery packs.
You can “top-off” your battery packs’ charge before starting a big job or after a long day of use.

Charging the Batteries

Open the battery compartment cover, and push the push lock buttons on the batteries to pull the battery packs out from the battery compartment (Fig. 1).
Check that the mains voltage is the same as that marked on the rating plate of the battery charger. Then, insert the charger’s plug into the electrical wall outlet. When you plug in the charger, two green lights will illuminate and stay green (Fig. 2).
Place the battery packs into the charger by sliding the packs to lock them into position. When you insert the batteries into the charger, the two green lights will go off, and the red lights will illuminate to indicate that the batteries are charging (Fig. 3).
When the charger lights turn green, the batteries are fully charged (Fig. 3).
NOTE: A fully discharged pack with an internal temperature in the normal range will fully charge in
1 hr 50 min (between 32ºF/0ºC and 113ºF/45ºC).
If the light indicators do not come on at all, check that the battery packs are fully seated into the bay. Remove the battery packs and reinsert. If the problem persists, contact an authorized Snow Joe® + Sun Joe® dealer or call the Snow Joe® + Sun Joe® customer service center at
1- 866-SNOWJOE (1-866-766-9563) for assistance.
When charging is complete, remove the batteries from the charger by pressing the push lock buttons and sliding the batteries backward to unlock them from the charger (Fig. 4).
CAUTION! FIRE HAZARD. When removing the batteries from the charger, be sure to unplug the charger from the outlet first, then remove the batteries from the charger.
WARNING! This charger does not automatically turn off when the batteries are fully charged. Please take care not to leave the batteries in the charger. Switch off or unplug the charger at the mains when charging is complete.
Timely recharging of the batteries will help prolong the batteries’ life. You must recharge the battery packs when you notice a drop in the equipment’s power.

IMPORTANT! Never allow the battery packs to become fully discharged as this will cause irreversible damage to the batteries.

Charging a Hot or Cold Battery Pack
The green indicator lights on the charger base indicates that the battery packs’ temperatures are outside the charging range. Once the packs are within the acceptable range, normal charging will take place and the red light will be continuous. Hot or cold battery packs may take longer to charge.

Assembly

WARNING! Do not insert the batteries until assembly is complete. Failure to comply could result in accidental starting and serious personal injury.
WARNING! Before performing any maintenance, make sure the batteries and the safety key are removed from the unit. Failure to heed this warning could result in serious personal injury.
WARNING! The product must be fully assembled before operation. Do not use a product that is only partially assembled or assembled with damaged parts.
NOTE: Before using the mower, follow these instructions to assemble the handle and grass bag.

Handle Assembly

The unit arrives with the handle frame folded down in storage position. To unfold the handle, press down the handle latch and flip up the handle frame until the handle frame clicks into working position (Fig. 5).
Press down the handle releasing button located on the middle bar of the handle frame, meanwhile pull the upper handle frame to extend it to full length (Fig. 6).

Grass Collection Bag Fitting

Lift the ejector flap up, and remove the mulching plug inserted in the rear discharge opening (Fig. 7).
With the ejector flap lifted up, hold the grass collection bag by the handle and hook the ends of the support rod on the hooks on both sides (Fig. 8).
Release the ejector flap so that it rests on the grass bag. (Fig. 9).

Side Discharge Chute Assembly + Fitting
Use the side discharge chute on your mower when the grass is too tall to mulch or when side discharging is preferred.
The grass clippings produced by the side discharge chute are noticeably larger than those produced by the mulching plug.
NOTE: When using the side discharge chute, do not assemble the grass collection bag. Insert the mulching plug in the rear discharge opening.

Lift up the side discharge door.
Align the grooves on the side discharge chute with the pins on the underside of the door, and hook the grooves on the pins (Fig. 10).
Release the side discharge door.

Mulching Plug Assembly + Fitting
Your mower is equipped with a mulching plug to allow the blade to cut and recut the grass for finer clippings.
NOTE: When using the mulching plug, do not assemble the grass collection bag or the side discharge chute.
NOTE: When the grass collection bag is not attached, the mulching plug must be inserted in the rear discharge opening.

Lift up the ejector flap.
Insert the mulching plug fully into the rear discharge opening and make sure it’s seated securely (Fig. 11).
Release the ejector flap.

Operation

This lawn mower is intended for private residential use to cut grass in small lawns and gardens. This lawn mower is not intended to cut grass in public parks, playing fields, farms or forests. Do not use this lawn mower for any application other than that for which it is intended.
Adjusting the Cutting Height
This cordless lawn mower is equipped with a 7-position height adjustment lever to tailor grass cutting heights from 1.2 in. to 3.5 in. (30 mm to 90 mm). To change the cutting height of the grass, follow the instructions below.
WARNING! Before making these adjustments, remove the batteries and the safety key from the lawn mower and wait until the rotating blade has come to a complete standstill.
ALWAYS FOLLOW ALL SAFETY PRECAUTIONS AND RECOMMENDATIONS LISTED PREVIOUSLY IN THIS MANUAL.

Power off the lawn mower and remove the batteries and the safety key (Fig. 12).
Push the cutting height adjustment lever to the outside of the original slot (Fig. 13).
Insert the lever into the desired slot. 7- Position Height Adjustment (From front to rear):
- 1.2 in. (30 mm)
- 1.6 in. (40 mm)
- 2.0 in. (50 mm)
- 2.4 in. (60 mm)
- 2.8 in. (70 mm)
- 3.1 in. (80 mm)
- 3.5 in. (90 mm)
Reinsert the batteries and the safety key to the lawn mower and resume normal use.

Starting + Stopping
WARNING! Before switching on the mower, make sure that it is not in contact with any foreign objects. Keep your hands and feet a safe distance away from the rotating mower blade and the ejector opening. Failure to comply with these warnings can result in severe personal injury.
IMPORTANT: Do not start the mower in tall grass.

Make sure the unit’s switch lever is not squeezed on. Insert the batteries and the safety key in their slots (Fig. 14). Close the battery compartment cover.
To start the machine, press and hold the safety lock button while pulling the switch lever toward you (Fig. 15).
Once the machine powers on, release the safety lock button and proceed with operation.
To stop the mower, release the switch lever.

WARNING! The mower blade will continue to rotate for a brief period after the unit has been switched off. Do not tilt or carry the unit while the motor is still running and do not touch the blade while it is still rotating. Failure to comply could result in severe personal injury.

Using the Self-Propelled System
The cordless lawn mower is equipped with a variable-speed self-propelled system, which is independent and can be operated without the blade rotation. For example, when you have completed cutting your lawn, you can use the
self-propelled system to propel the mower back to your storage location without blade rotation. Or you may choose to operate the mower as a non-self- propelled mower to maximize battery run time.
To operate the self-propelled system without blade rotation, push and hold the self-propel lever to the handle. To turn off the self-propel system, release the self-propel lever (Fig. 16).
The system has variable speeds. Adjust the speed by turning the speed- adjusting dial as shown (Fig. 16).

To operate the self-propelled system with the blade rotating for cutting:

Start the lawn mower as indicated by step 1 to step 3 in Starting + Stopping section.
While holding the switch lever against the handle with your left hand, push the self-propel lever to the handle with your right hand.
Proceed with operation with both hands holding the self-propel lever and the switch lever together with the soft grip (Fig. 17).

NOTE: When the self-propelled system is turned off, the lawn mower may lock itself from mowing backwards. In this case, simply push ahead slightly and then move the mower back as needed.
During operation, it may be easier to mow around an object with the self- propelled system turned off.

WARNING! To reduce the risk of injury, never attempt to override the operation of the switch or self-propelled system. Use the self-propelled system for its intended
purpose only.

Grass Bag Filling Level Indicator

The grass bag is equipped with a filling level indicator window that is opened by the airflow that the lawn mower generates during operation (Fig. 18).
If the flap closes during mowing, this indicates that the grass bag is full and must be emptied.

NOTE: To ensure that the filling level indicator functions properly, keep the holes under the flap clean and permeable.

Mowing Tips

WARNING! Inspect the area prior to mowing and remove all the stones, sticks, wires and other foreign objects that could be picked up and thrown by the rotating blade. Failure to comply not only will damage the mower blade, but can also lead to serious personal injury.

Be sure to check the mowing blade periodically for signs of wear and replace as needed, as described in the maintenance section.
NOTE: A sharp blade will greatly enhance the performance of the mower, especially when cutting tall blades of grass.
When cutting thick grass, reduce your walking speed
in order to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less from the total length of the grass. The average lawn should be approximately 1.5 in. to 2 in.(3.8 cm to 5 cm) long during cool months, and more than 2 in. (5 cm) long during hot months. If there is growth, the lawn should be cut in the fall.
The lawn will look better if it is always cut to the same height and in alternate directions.
When crossing any gravelled surfaces, release the switch bar lever to turn off the mower. The stones can be picked up and thrown by the rotating blade.
Set the mower to the highest cutting height when mowing on uneven ground or in tall weeds.

IMPORTANT! Never open the ejector flap when the grass collection bag has been detached (to be emptied) and the motor is still running. A rotating blade can cause serious injuries!

Always carefully fasten the ejector flap and grass collection bag. Switch off the motor before emptying the grass collection bag. Always ensure that a safe distance (provided by the length of the long handles) is maintained between the user and the mower housing. Be especially careful when mowing and changing direction on slopes and inclines.
Maintain a solid footing and wear sturdy, non-slip footwear and long trousers. Always mow across an incline (not up and down).
For safety reasons, the lawn mower may not be used to mow inclines with gradients exceeding 15 degrees.
Use special caution when backing up and pulling the lawn mower towards you as such maneuvering of the machine poses a tripping hazard.
For effective mulching, do not cut wet grass; it tends to stick to the underside of the deck, preventing the proper mulching of grass clippings. The best time to mow grass is in the late afternoon, when the grass is dry and the newly cut area will not be exposed to direct sunlight.
For the best mulching performance, set the cutting height to remove approximately one third of the grass length, ideally no more than 1.5 in. at one time. If the grass is overgrown, it may be necessary to increase the cut height to make it easier to mow and to prevent overloading
the motor. Slow your cutting pace in tall or thick grass conditions. For mulching extremely thick or tall grass, it is advisable to first cut at a high cut-height setting, and then re-cut to the final cut height. Otherwise, make narrower cuts and mow slowly. ALWAYS MAKE SURE THAT THE BLADE IS SHARP

Maintenance + Care

WARNING! Before cleaning, repairing or inspecting the mower, stop the machine, remove the batteries and the safety key. Verify that all moving parts have come to a complete stop.
General

Always keep the mower clean and free of grass, dirt or other debris.
Keep the handles dry, clean and free of oil and grease.
After each cutting session, remove accumulated grass clippings and debris using either a dry cloth or handbrush. You may also clean the equipment with a damp cloth and some soft, non-abrasive soap. Do not use cleaning agents or harsh solvents as they may damage the equipment’s plastic components. Make sure that no water penetrates the equipment’s interior as intake of water can destroy the switch mechanism and the electric motor.
Do not clean the lawn mower with running water, particularly with high-pressure water.
Check all nuts, bolts and screws for proper tightness.
Frequently inspect the grass collection bag assembly for signs of wear and replace immediately with a genuine part if damage is found.
Replace excessively worn or damaged parts immediately.
To maximize your mower’s longevity, all screwed parts, including the wheels and axles, should be cleaned and lubricated. There are no parts inside the equipment which require additional maintenance or lubrication.

Blade Maintenance

IMPORTANT: The mower blade is sharp and can cause severe personal injury if handled incorrectly. Wrap the blade or wear protective gloves, and use extra caution when handling.
The steel blade is designed to provide a fine cut in long or tough grass. Deterioration in the quality of cut indicates blade wear or damage. Follow these steps to determine if the blade needs to be resharpened or replaced:

Disconnect the power supply to the mower by removing the batteries and the safety key.
Turn the mower on its side to expose the underside of the blade housing.
Check the blade.
- If the blade is blunt or has minor wear, then resharpen.
- If the blade shows signs of major wear or damage (i.e. gouged, bent), replace.

WARNING! An excessively vibrating mower indicates that the blade is not properly balanced or has become deformed from striking an object. In this case, the blade must be repaired or replaced. Please follow the proper maintenance procedures for blade care.

Blade Replacement

IMPORTANT: Only use original replacement parts specified for this mower. The use of parts that do not meet the original equipment specifications may lead to improper performance of the lawn mower, may compromise operator safety.

Remove the batteries and the safety key from the mower.
Turn the mower on its side to expose the underside of the blade housing.
Use a cloth to grip the blade or wear heavy-duty gloves.
Using a 27 mm lug wrench (not provided), remove the lug nut securing the blade by turning the lug nut counterclockwise, then carefully remove the blade (Figs. 19 to 20).
Fit the new blade on the same position and secure with the original lug nut (Fig. 21).

Storage

Follow the steps below to prepare the lawn mower for storage:

Remove the batteries and the safety key from the battery compartment.
Remove the grass collection bag. Engage the height adjustment lever in the lowest cutting height slot.
Clean the mower with a damp cloth or hand brush.
Inspect the mower carefully for worn, loose or damaged parts. Check connections and screws and tighten if necessary. Pay special attention to the mower blade and replace/sharpen if it shows signs of wear. Refer to the Maintenance and Care section.
Store the mower indoors in a dry, clean and cool area out of the reach of children. Do not store the unit next to corrosive materials, such as fertilizer and rock salt.
Do not cover the lawn mower with a solid plastic sheet. Plastic coverings trap moisture around the mower, which can damage the unit.
Press down the handle releasing button located on the middle bar of the handle frame, meanwhile push the upper handle frame to insert it into the lower handle frame.
Press and hold the handle latch. Gently pivot the handle frame toward the front of the mower until you hear and feel the handle frame locks in the storage position (Fig. 22).

Disposal

Recycling + Disposal
The product comes in a package that protects it against damage during shipping. Keep the package until you are sure that all parts have been delivered and the product is functioning properly. Recycle the package afterwards or keep it for long-term storage.
WEEE symbol. Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority or local store for recycling regulations.

Battery Caution + Disposal

Always dispose of your battery packs according to federal, state, and local regulations. Contact a recycling agency in your area for recycling locations.
CAUTION! Even discharged battery packs contain some energy. Before disposing, use electrical tape to cover the terminals to prevent the battery pack from shorting,
which could cause a fire or explosion.
WARNING! To reduce the risk of injury or explosion, never burn or incinerate a battery pack even if it is damaged, dead or completely discharged. When burned, toxic fumes and materials are emitted into the surrounding atmosphere.

WARNING! If you strike a foreign object, stop the motor and remove the batteries. Thoroughly inspect the mower and repair any damage before resuming work.

Batteries vary according to device. Consult your manual for specific information.
Install only new batteries of the same type in your product (where applicable).
Failure to insert batteries in the correct polarity, as indicated in the battery compartment or manual, may shorten the life of the batteries or cause batteries to leak.
Do not mix old and new batteries.
Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or Lithium-Ion) batteries.
Do not dispose of batteries in fire.
Batteries should be recycled or disposed of as per state and local guidelines.

Service and Support
If your Snow Joe® 24V-SS10-CVR-RM cordless snow shovel requires service or maintenance, please call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).

Model and Serial Numbers
When contacting the company, reordering parts or arranging service from an authorized dealer, you will need to provide the model and serial numbers, which can be found on the decal located on the housing of the unit. Copy these numbers into the space provided below.

24VCHRG-AC

Federal Communications Commission (FCC)

WARNING! Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Class B device:
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Optional Accessories

WARNING! ALWAYS use only authorized Snow Joe® + Sun Joe® replacement parts and accessories. NEVER use replacement parts or accessories that are not intended for use with this cordless snow shovel. Contact Snow Joe® + Sun Joe® if you are unsure whether it is safe to use a particular replacement part or accessory with your cordless snow shovel. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage.

Accessories	Item	Model
24V iON+ 2.0 Ah Lithium-Ion Battery

Battery Charge Time Max:
24VCHRG-QC: 55 min | 24VCHRG-DPC: 55 min
Battery Runtime Max: 12 min| 24VBAT-LTE
| 24V iON+ 2.5 Ah Lithium-Ion Battery
Battery Charge Time Max:
24VCHRG-QC: 1 hr 10 min | 24VCHRG-DPC: 1 hr 10 min
Battery Runtime Max: 15 min| 24VBAT-LT
| 24V iON+ 4.0 Ah Lithium-Ion Battery
Battery Charge Time Max:
24VCHRG-QC: 1 hr 50 min | 24VCHRG-DPC: 1 hr 50 min
Battery Runtime Max: 24 min| 24VBAT
| 24V iON+ 5.0 Ah Lithium-Ion Battery
Battery Charge Time Max:
24VCHRG-QC: 2 hr 20 min | 24VCHRG-DPC: 2 hr 20 min
Battery Runtime Max: 30 min| 24VBAT-XR
| 24V iON+ Lithium-Ion Battery Quick Charger| 24VCHRG-QC
| 24V iON+ Lithium-Ion Battery Dual Port Charger| 24VCHRG-DPC

NOTE: Accessories are subject to change without any obligation on the part of Snow Joe® + Sun Joe®. Accessories can be ordered online at snowjoe.com or via phone by contacting the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).

SNOW JOE® + SUN JOE® REFURBISHED GOODS WARRANTY

GENERAL CONDITIONS:
Snow Joe® + Sun Joe® operating under Snow Joe®, LLC warrants this refurbished product to the original purchaser for 90 days against defects in material or workmanship when used for normal residential purposes. If a replacement part or product is needed, it will be sent free of charge to the original purchaser except as noted below.
The duration of this warranty applies only if the product is put to personal use around the household. It is the owner’s responsibility to correctly perform all maintenance and minor adjustments explained in the owner’s manual.

HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:
To obtain a replacement part or product, please visit snowjoe.com/help or email us at help@snowjoe.com for instructions. Please be sure to register your unit beforehand to speed up this process. Certain products may require a serial number, typically found on the decal affixed to the housing or guard of your product. All products require a valid proof of purchase.

EXCLUSIONS:

Wearing parts like belts, augers, chains and tines are not covered under this warranty. Wearing parts can be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563).
Batteries are covered in full for 90-days from the date of purchase.

Snow Joe® + Sun Joe® may from time to time change the design of its products. Nothing contained in this warranty shall be construed as obligating Snow Joe®

Sun Joe® to incorporate such design changes into previously manufactured products, nor shall such changes be construed as an admission that previous designs were defective.
This warranty is intended to cover product defects only. Snow Joe®, LLC is not liable for indirect, incidental or consequential damages in connection with the use or misuse of the Snow Joe® + Sun Joe® products covered by this warranty. This warranty does not cover any cost or expense incurred by the purchaser in providing substitute equipment or service during reasonable periods of malfunction or non-use of this product while waiting for a replacement part or unit under this warranty. Some states do not allow exclusions of incidental or consequential damages so the above exclusions may not apply in all states. This warranty may give you specific legal rights in your state.

HOW TO REACH US:
We’re here to help Monday through Friday from 9AM to 7PM EST and Saturday and Sunday 9AM to 4PM. You can reach us at 1-866-SNOWJOE (1 866-766-9563), online at snowjoe/com, via email at help@snowjoe.com or tweet us ” @snowjoe ” .

EXPORTS:
Customers who have purchased Snow Joe® + Sun Joe® products exported from the United States and Canada should contact their Snow Joe® + Sun Joe® distributor (dealer) to obtain information applicable to your country, province or state. If for any reason, you are not satisfied with the distributor’s service, or if you have difficulty obtaining warranty information, contact your Snow Joe® + Sun Joe® seller. If in the event your efforts are unsatisfactory, please reach out to us directly.

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