arovec AV-P152PRO-S Air Purifier Smart True HEPA User Manual

: June 15, 2024
: arovec

AV-P152PRO-S Air Purifier Smart True HEPA
User Manual

AV-P152PRO-S Air Purifier Smart True HEPA

arovec AV P152PRO S Air Purifier Smart True HEPA Smart True HEPA Air Puriﬁer
Model: AV-P152PRO-S / AV-P152PRO-BS

This user manual provides safety and operating instructions. Please read this user manual thoroughly before using the product.

PACKAGE CONTENTS

1 x Smart True HEPA Air Puriﬁer
1 x Filter Package (Pre-ﬁtted in Air Puriﬁer)
1 x User Manual
1 x Warranty Card
1 x Quick User Guide

PRODUCT SPECIFICATION

Power Supply	220-240 V, 50 Hz
Rated Power	23 W
Coverage Area (ACH=2)	45 m2
Coverage Area (ACH=5)	20 m2
CADR (smoke)	230 m
Operating Conditions	Temperature: -10 °C to 40 °C

THANK YOU FOR CHOOSING TO BUY AN AROVEC AIR PURIFIER
We are here to help you with any questions.
Customer Support – AUSTRALIA
www.arovec.com.au
support@arovec.com.au
@aroveclifestyle

IMPORTANT SAFETY INSTRUCTIONS

Please read all instructions before use to prevent the risk of injury, ﬁre, electric shock or damage.
Use your air puriﬁer safely by following the instructions in this User Manual.

DO NOT use the air purifier before removing the plastic packaging from the filter. It is a fire hazard to use your air purifier with the filter still inside its packaging.
DO NO Tues the air purifier if it has been dropped, damaged, left outside, dropped in water, or not working properly.
DO NO Tues the air purifier if the cord or plug looks damaged. ¢ DO NOT use the air purifier near gas appliances, fire places, stoves, candles, or heating devices.
DO NOT use the air purifier in an area with insect repellents, burning incense, toxic fumes, flammable dust or oxygen tanks. Always leave at least 1.5m of clear space from any oxygen being administered.
DONOT touch any part of the air purifier or its plug with wet hands.
DO NOT run the power cord under furniture, other appliances, carpet, or cover with rugs, runners or floor coverings.
ALWAYS tuck away the power cord to prevent tripping accidents.
DONOT put the air purifier on an unstable surface e.g. bed or couch.
DONO Tuse the air purifier and power plug on wet or damp surfaces.
DONOT put the air purifier in water or liquids.
DONOT keep air purifier under an air conditioner to help prevent moisture getting into the unit.
DO NOT use the air purifier outdoor.
DONOT use the air purifier in a room that can have a big change in temperature. This will help minimise the risk of condensation.
DONOT put fingers or any objects into the air inlet/outlet of the air purifier.
DO NOT use a defective air purifier or attempt to repair/adjust any electrical or mechanical functions, this may cause danger and void the warranty.
DO NOT let children or people with reduced physical or mental capabilities use or clean the air purifier.
DONOT let children play with this appliance or its packaging including plastic bag. Children must be supervised around the air purifier to help keep them safe.
DONO Tsit on the air purifier or put any objects on top of the unit.
DONOT block/obscure the air inlet or outlet. Keep free of anything that could reduce airflow.
DONOT spray air fresheners, perfumes or oils on or near the filter.
DONOT fit the air purifier with a different power supply unit.
DO NOT clean the air purifier or change the filter with the power cord plugged in.
DONO Tuse the air purifier for commercial purposes. This appliance is for household use only.
It is recommended to NOT use the unit with an extension cord to avoid electrical shock or spark.
TURN OFF the air purifier when it is not being used. Hold the plug and remove it from the electrical source. Do not unplug by pulling the cable.
WARNING: This air purifier does not remove carbon monoxide or radon from the air. It must not be used to prevent or clean up accidents with combustion processes and hazardous chemicals.

KEEP THESE INSTRUCTIONS IN A SAFE PLACE.

INTRODUCTION

The Arose Smart True HEPA air puriﬁers remove contaminants from the air to improve indoor air quality. Be aware of the real-time air quality changes in your room with help of air quality sensor.
Arvoes air puriﬁers use a system of internal fan to pull the air in your room through a high eﬃciency ﬁltration system that removes harmful airborne particles like dust, pollen and bacteria. Keep your environment healthy with Arvoes air puriﬁers.

PRODUCT FEATURES
Smart Sensor & Auto-Mode: The smart air quality sensor in this air puriﬁer intelligently detects PM2.5 levels and the puriﬁcation speed automatically adjust accordingly in Auto-Mode to eﬀectively deal with the pollution level.
BriSync App Connectivity: Using Wi-Fi, connect the appliance to BriSync app and conveniently monitor your indoor air quality, operate, and control the air puriﬁer as your preference.
Peaceful Sleep: Have an undisturbed deep sleep while the air puriﬁer is quietly operating in Sleep-Mode. You can also turn oﬀ the display and light for a dark sleeping environment.
High Eﬃciency Filtration System: This air puriﬁer uses multiple stage ﬁltration system, which removes 99.97% of air pollutants including particulate matiers PM2.5, dust, pollen, Odour, allergens, smoke, and bacteria.

Preliminary Filter: Captures large particles such as dust, pet dander and hair.
True HEPA Filter: Removes ﬁne particles such as PM2.5, dust mites, allergens, airborne bacteria and pollen.
High-Eﬃciency Activated Carbon Filter: Removes various odors and smokes such as cigarettelike smoke, cooking smell and pet odors. Plus Polypropylene Net: Extra protection of Activated Carbon Filter.

GETTING TO KNOW YOUR AIR PURIFIER

1. Fan Speed Indicators
2. Fan Speed Button
3. Wi-Fi Indicator
4. Auto Mode Button
5. Timer Button
6. Timer Indicators
7. Sleep Mode Button
8. Filter Change Indicator
9. Power Button
10. Display-OFF Button
11. Air Quality Indicator| 12. Air Outlet
13. Dust Sensor
14. Air Inlet
15. Power Cord
16. Base Cover
17. Filter Pack
17.a Preliminary Filter
17.b True HEPA Filter
17.c Activated Carbon Filter
17.d Polypropylene Net
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arovec AV P152PRO S Air Purifier Smart True HEPA - Top
View

BEFORE USING FOR THE FIRST TIME

The air puriﬁer comes with the ﬁlter ﬁtted inside, but they are packaged in plastic.
You MUST remove the ﬁlter from its packaging before turning the air puriﬁer on.

Turn the air puriﬁer upside down on a soft cloth. [Figure 1.1]
Turn the base cover anticlockwise to unlock the cover. [Figure 1.1]
Remove the base cover.
Remove the ﬁlter from the air puriﬁer. [Figure 1.2]
Remove the ﬁlter from its packaging. [Figure 1.3]
Put the ﬁlter back into the air puriﬁer.
[Figure 1.4]
Put the base cover back on and turn it clockwise to the lock cover. [Figure 1.5]

GENERAL TIPS

The air puriﬁer should be on a ﬂat, level surface, with the control panel facing up before switching it on. [Figure 2.1]
Leave at least 40 cm of clear space around each side of the air puriﬁer when it is on. [Figure 2.1]
Shut nearby windows when the air puriﬁer is on to help clean the air.
For best results, use the puriﬁer for 15-20 minutes at the maximum fan speed, then adjust the fan speed as required.

CONTROL & DISPLAY

Plug the air puriﬁer into an electrical outlet.

Power

Tap ( ) once to turn the air puriﬁer on or oﬀ.

Fan Speed

There are 3 fan-speed options: 1 (low), 2 (medium), and 3 (high).
Each tap will toggle to the next fan speed level.

Memory Function:

The air puriﬁer keeps the control settings when it is turned oﬀ. When the air puriﬁer is plumed in it will remember its previous fan speed setting.
The fan speed level will return to the previous setting when the air puriﬁer is turned back on.
Please note that the air puriﬁer must remain plugged in for this memory function to work.

Filter Change

The ( ) indicator will light up to remind you to replace the ﬁlter.
Tap and hold the ( ) for 3-5 seconds to reset the air puriﬁer after replacing the ﬁlter.

Sleep Mode

In sleep mode, the air puriﬁer runs quietly on lowest fan speed and all indicators turn oﬀ except sleep and power indicators.
Tap ( ) to enter the sleep mode.
When the air puriﬁer is running in sleep mode, the timer and air quality light can be controlled independently by their related buttons.
To end the sleep mode tap ( ) or ( ).

Display OFF

The LED light indicates air quality in 4 diﬀerent colours. [Table 1]Air Quality Indicator Table

Colour| Air Quality
Blue| Very Good
Green| Good
Orange| Moderate
Red| Poor
Note: It will take 1 minute for the dust sensor to detect the air quality after the Air Puriﬁer turned on.
Tap once the ( ) to turn on or oﬀ the AQ-light and indicators.
When the air puriﬁer is running, the LED light colour will change according to the detected air quality.

Auto Mode

The ( ) denotes auto mode. Tap ( ) to activate the auto mode.
In auto mode, the air quality light changes its colour based on detected air quality and fan speed adjusts accordingly. [Table 2]

Auto Mode Setting

Timer

You can set a timer for 2, 4, or 8 hours. [Table 3]
Tap ( ) repeatedly to select a time.

Timer Setting Table

The air puriﬁer will automatically turn oﬀ once the timer is ﬁnished.
If no timer is set, the air puriﬁer will continuously operate until it is manually turned oﬀ.
To cancel the timer, tap ( ) until all timer indicators turn oﬀ.

Wi-Fi SETUP & VOICE CONTROL

Wi-Fi Connectivity
Get “BriSync app” from the Play Store or App Store. After installation, sign up with an email address or mobile number, then follow the procedures below.

Make sure the mobile device is connected to the Wi-Fi network at home.
Long press the ( ) on your air puriﬁer for about 3 seconds, Wi-Fi indicator ( ) turns on and displays and keeps blinking. It indicates that the air puriﬁer successfully entered the network state. The air puriﬁer will cut oﬀ communication with the mobile APP if you hold down ( ) again for more than 10 seconds.
Open the App and add the corresponding device and then follow the operation in the app.
The ( ) on the screen will turn on when the air puriﬁer and app are successfully connected, and the app can then control the air puriﬁer.

Note 1: The puriﬁer must be plugged into an operational power outlet in order to be controlled by the app.
Note 2: The BriSync app is compatible with Android® 5.0 or later and iOS 10 or later mobile phones.
BriSync App Control Features
You can access the following smart air puriﬁer features using the BriSync app.
Additional features might become available as the app upgrades.
Display Indoor Air Quality Updates
View real-time PM2.5 updates in the app.
Display Filter Usage
View ﬁlter usage time left over.
On/Oﬀ
Under this tab, simply turn on or oﬀ the air puriﬁer.
Mode
Under this tab, you can select Auto mode, Sleep mode and choosing between
all available fan speeds from Low, Med and High.
Timer
Under this tab, you can set Timer for 2, 4, or 8 hours.
More
Under this tab, you can turn on/oﬀ the display and Reset the ﬁlter.
Voice Assistant
How to Connect with Amazon Alexa
After connecting Alexa to your air puriﬁer in a few simple steps, you can simply ask Alexa to control your air puriﬁer.

Download our “BriSync” app in the app market, then register an account;
Conﬁgure air puriﬁer in “BriSync” app and change the appropriate name for your air puriﬁer;
Download Amazon “Alexa” app from the Android, iOS, or Amazon app market, then conﬁgures Echo with the “Alexa” app;
Search “BriSync” skill from the “Alexa” app skills category;
Enable the “BriSync” skill, and you’ll be navigated to the “BriSync” login page;
Follow the instructions on the page to complete linking;
Now, all setup is ﬁnished. You can enjoy voice control on your air puriﬁer as below:
“Alexa, turn on the Air Puriﬁer.”
“Alexa, turn oﬀ the Air Puriﬁer.”
“Alexa, set the Air Puriﬁer fan speed to Low.”
“Alexa, set the Air Puriﬁer fan speed to Med.”
“Alexa, set the Air Puriﬁer fan speed to High.”
“Alexa, set the Air Puriﬁer to Sleep Mode.”
And proceed with same syntax to call any function of your air puriﬁer via Alexa.

How to Connect with Google Hom e

You can simply control your “Air puriﬁer” with Google. Simply follow the below steps to connect with google home.

Register for a BriSync account and log in.
In order to assist with voice control, make sure each name you provide is unique.
Launch the Google Home app, select the menu icon, and then go to “Home Control.’
To add new devices, tap the “+” in the lower right corner.
Find “BriSync” from the device list to connect.
Then tap ‘Authorize’ to connect to Google Home,
your enabled devices will be displayed.
7. Now, all setup is ﬁnished. You can enjoy voice control on your air puriﬁer like these:
Ok Google, turn on the Air Puriﬁer.”
Ok Google, turn oﬀ the air Puriﬁer.”
Ok Google, set the Air Puriﬁer fan speed to Low.”
Ok Google, set the Air Puriﬁer fan speed to Med.”
Ok Google, set the Air Puriﬁer fan speed to High.”
Ok Google, set the Air Puriﬁer to Sleep Mode.”
And proceed with same syntax to call any function of your air puriﬁer via Google Home.
Note : The puriﬁer must be plugged into an operational power outlet in order to be controlled using the Amazon Alexa or Google Home/Assistant app

REPLACING THE FILTER

The ( ) will light up to remind you to replace the ﬁlter.
DO NOT wash or reuse the ﬁlter. Only use original Arvoes AV-P152PRO-S-RF replacement ﬁlter when changing the ﬁlter is required. This will help your air puriﬁer to work eﬀectively and last longer.
Replacement ﬁlter is available at www.arovec.com.au

When to Replace the Filter

It’s best to change the ﬁlter every 4-5 months (3000 hours used). You may need to change the ﬁlter more often or less often, depending on how much you use your air puriﬁer and on how much pollution is in the air.
You don’t need to wait for the ( ) to turn on for changing the ﬁlter. You may need to change the ﬁlter if you notice any of the following:
– Increased noise from the air puriﬁer when it’s switched on.
– No eﬀective diﬀerence in air quality.
– Decreased airﬂow.
– Unusual odors.
– Clogged ﬁlter.

Steps for Replacing the Filter
Follow these steps to replace the ﬁlter:

Turn oﬀ and unplug the air puriﬁer.
Turn the air puriﬁer upside down on a soft cloth. [Figure 3.1]
Turn the base cover anticlockwise to unlock the cover. [Figure 3.1]
Remove the base cover. [Figure 3.2]
Remove the used ﬁlter from the air puriﬁer. [Figure 3.2]
Clean any remaining dust or hair inside the air puriﬁer with a vacuum cleaner.
DO NOT use water or any liquids to clean the air puriﬁer. [Figure 3.3]
Remove the new ﬁlter from its packaging. [Figure 3.4]
Place the new ﬁlter into the air puriﬁer.
[Figure 3.5]
Put the base cover back on and turn it clockwise to lock the cover. [Figure 3.6]

Resetting the Air Puriﬁer After Filter Replacement
You need to reset the air puriﬁer in two conditions.

If the ﬁlter was replaced after the ( ) light up:
– Turn on the air puriﬁer.
– Press and hold ( ) for 3-5 seconds.
– The ( ) light should turn oﬀ, which indicates that the air puriﬁer has been reset.
– You can use the air puriﬁer with the new ﬁlter.
If the ﬁlter was replaced before the ( ) light up:
– Plug in the air puriﬁer after ﬁlter replacement, but do not turn on the air puriﬁer.
– Press and hold ( ) for 3-5 seconds, to light up the ( ).
– Press and hold again ( ) for 3-5 seconds, to turn oﬀ the ( ), the reset is now complete.
– You can turn on and use the air puriﬁer with the new ﬁlter.

CLEANING & CARE

Cleaning the Air Puriﬁer

Unplug the air puriﬁer before you clean it.
Wipe down the outside of air puriﬁer regularly with a soft and clean cloth.
DO NOT use any harsh cleaning agents e.g., bleach or alcohol to clean any part of the air puriﬁer.

Cleaning the Filter

To increase the eﬃciency and life of the ﬁlter, clean it at least once a month using a soft brush or vacuum cleaner to remove large particles, hair and dust. Do not wash or clean the ﬁlter with water or any other liquids. [Figure 4.1]

arovec AV P152PRO S Air Purifier Smart True HEPA -
Cleaning

STORAGE

If not using the air puriﬁer for an extended period of time, It is a good idea to wrap both the air puriﬁer and the ﬁlter in plastic packaging and store in a dry place to avoid moisture damage.
Ensure that the air puriﬁer is powered oﬀ by removing the power plug from the power outlet.
Store the air puriﬁer in an upright position. Do not store anything on the top of air puriﬁer.

DISPOSAL

Ask your local council where to dispose of your air puriﬁer and its ﬁlter. You should not throw your air puriﬁer and its ﬁlter away with the daily normal household waste.

TROUBLESHOOTING

Product’s General Troubleshooting
Here are some tips to try if your air puriﬁer isn’t working properly.

Problem	Possible Solution

Air purifier won’t turn on or buttons not working

| Plug into a powered electrical outlet.
Try plugging the air purifier into a different outlet.
Air purifier or the cord might be damaged.
If these solutions don’t work, DO NOT use the air purifier.

Air purifier makes an unusual noise

| Ensure that the filter is removed from its packaging.
Ensure that the filter is placed correctly as described in this user manual.
Replace the filter.
Check the air purifier is on a hard, flat and dry surface.
Air purifier might be damaged or have a foreign object stuck inside.
If these solutions don’t work, DO NOT use the air purifier and DO NOT try to fix the problem.
Significantly reduced airflow| Ensure that the filter is removed from its packaging.
Press ( ) to increase the fan speed.
Replace the filter.
Check there is at least 40 cm of free space around the air purifier on each side.
The ( ) indicator light is still on after changing the filter| Tap and hold the ( ) for 3-5 seconds. The ( ) indicator light should turn off to indicate that the air purifier has been reset.

The ( ) indicator light hasn’t turned on in 6 months

| The ( ) indicator light might not turn on if you haven’t used your air purifier often in the past 6 months.
You may need to change the filter more often or less often, depending on how much you use your air purifier and on how much pollution is in the air.

There is a strange smell when the air purifier is on

| Check if the filter needs to be replaced.
Ensure that the area is not humid or there aren’t any essential oils or perfumes in the area.
Air Purifier might be damaged.

The air purification quality is low

| Press ( ) to increase the fan speed.
The air purifier is effective in areas up to 45 m².
Remove any debris blocking the airflow (inlet and outlet) of the air purifier.
Ensure that the doors and windows are closed.
Check if the filter needs to be replaced.

If your problem isn’t listed in the above table, please contact customer support at support@arovec.com.au for assistance.
BriSync App & Voice Assistant Features Troubleshooting
Here are some tips to try if there are issues with app connectivity or voice assistant features.

Problem	Possible Solution
The BriSync app is not syncing with my smart air purifier.	Activate

Bluetooth® and ensure your phone isn’t already paired with another Bluetooth device.
A protected 2.4GHz Wi-Fi network is required during setup. Verify that the connection is stable.
Verify that you have entered the correct Wi-Fi password and there must be no blank spaces before or after the password.
Try accessing the router with a separate electronic device to verify the correctness of the password.
Verify that the SSID and password were entered successfully if they were typed in by hand.
If your air purifier is having trouble connecting, try relocating it closer to your wireless modem. Put your phone close to your air cleaner.
Move your router up high, out of the path of any interference.
To prevent signal interference, keep your air purifier and router in a separate room from other electrical gadgets and appliances.
Disconnect your virtual private network (VPN) connection before installing your air purifier.
If your wireless network requires portal authentication, turn it off. If portal authentication is turned on, the air purifier will not connect to the Wi-Fi network during setup.
Why is Amazon Alexa or Google Home/Assistant not recognizing my voice commands?| The internet connection should be checked and verified.
Restart your computer and phone.
Reboot your router and modem.
Ensure that your Google or Amazon Alexa-enabled device or smartphone is within Wi-Fi range.
Make sure there is no background noise and that you are clear while speaking to Amazon Alexa or Google Home/Assistant.
The voice assistant is constantly running in the background but can only be activated with a specific word. Activation phrases vary depending on the program being used; “Alexa” for Amazon Alexa and “OK Google” for Google Home/Assistant are the two.
To enable the assistant to correctly record and process the instruction, ensure your voice is distinct and clear.
Refer to the commands list on page 13 of the user manual.

If your problem isn’t listed in the above table, please contact customer support at support@arovec.com.au for assistance.

WARRANTY DISCLAIMER

Arvoes air puriﬁers are designed and manufactured to the highest quality standards. Your air puriﬁer is covered for parts and Labour (excluding ﬁlters) for 2 years, which includes 1-year standard warranty and one additional year upon registration (free of charge within 14 days) from the date of purchase.

Product name	Smart True HEPA Air Purifier
Model	AV-P152PRO-S AV-P152PRO-BS
Standard warranty period	1 Year
Additional warranty	Extend your warranty for one additional year;

Simply register on arovec.com.au/warranty within the first 14 days of your purchase.
Record your order details here. This will he| lp if you have any warranty questions in the future.
Date of original purchase|
Order number|

This warranty disclaimer applies to all products purchased via the website www.arovec.com.au (hereinafter “Products”) or a third-party seller authorised by Arvoes.
Note: When the product is purchased from an authorised third-party seller, for warranty claim, return and replacement of a defective product, the inquiry should be lodged on the related third-party seller.

(1) Warranty Against Defects
1.1 For Brand-new Products:
We provide a 12-month standard warranty against defects with the Products, from the date of purchase.
We provide an optional additional free 12-month extended warranty against defects with the Products (resulting in a 24-month warranty against defects with the Products, from the date of purchase).
In order to claim the additional 12-month extended warranty, you must register your Product (free of charge) online at www.arovec.com.au, within 14 days of the date of purchase. While registering, make sure that the related data entry including the date of purchase is accurate.
In the event of a defect with the Product, you may be entitled to have the Product replaced in order to be entitled to a replacement Product, you must:
– immediately stop using the Product; and
– notify us of the defect during the warranty period.
In order to claim a replacement Product, you must contact us using the details at the
CUSTOMER SUPPORT section, to notify us of the defect, providing your proof of purchase and warranty registration conﬁrmation as well as your contact details.
You may either:
– return the product for our further investigation; or
– send us a video of the defectives Product, which demonstrates to our reasonable satisfaction that the Product is defective and undertake to safely dispose of defective Product. For safety reasons, you must not continue to use the defective Product.
Upon receipt of the defective Product, or a video of the defective Product, we will inspect it. If the defect is the result of a manufacturer fault, we will determine if the fault requires a replacement or repair and either send you a replacement Product or eﬀect a repair.
This warranty against defects is in addition to any other rights and remedies to which you may be entitled under Australian law.
To Clarify:
What is covered by the warranty:

The repair or replacement of your Arvoes product (at Arcover’s discretion) if the product is found to be defective due to faulty manufacture. Arvoes reserves the right to determine if the fault requires a replacement or repair.
Packaging and instructions of a faulty product may also be replaced if damaged.
This warranty is valid for using your personal use of your device within Australia only.

What is not covered by the warranty:

Using the products for commercial purposes, or anything other than normal domestic personal use.
Use of the product outside Australia.
Accidental damage or faults caused by negligence, misuse, vandalism or neglect.
Damage or faults caused by not following the instructions in the user manual.
Unsupervised use by children under the age of 18.
Repairs or alterations carried out by parties other than Arvoes or an authorised agent.
Any other conditions not listed above, are not covered by Arvoes warranty.

1.2 For Renew Products:
A renewed Product, which is purchased from a seller that is authorised by Arvoes, is only covered under six months warranty and is not eligible for the free warranty extension.

1.3 For Replacements:
Replacement of a brand-new Product is only covered by the one-year standard warranty from the date of replacement arrangement and is not eligible for the one-additional year free warranty extension.
Replacement of a renewed Product that is purchased from a seller and is authorised by Arvoes is only covered by six months warranty from the date of replacement arrangement and is not eligible for the free warranty extension.
(2) Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
(3) Disclaimer
You are solely responsible for evaluating the Product and determining whether it is ﬁt for your purpose.
You acknowledge and agree that Product is not safe for use by children.
You acknowledge and agree that working with the Product is dangerous and carries the risk of electric shock, burns, lacerations, other injuries and death.
You acknowledge that you use the Product at your own risk and that you are responsible at all times for evaluating whether or not it is safe to use the Product.

(4) Limitation of Liability
In addition to the requirements set out in clause 1 of this warranty and disclaimer document, the warranty provided under that clause will not apply:
– if a defect with the Product results in any way from some act or omission by you in relation to the appropriate care, maintenance and/or use of the Product; or
– if a defect with the Product results from ordinary wear and tear; or
– if you fail to follow our or the manufacturer’s instructions for care, maintenance and/or use of the Product; or
– if you are unable to provide proof of purchase.
Except as otherwise provided by law, we accept no liability for any loss, damage or injury which may arise in any way from the use of the Product by you or by any other person.
Except as otherwise provided in this warranty and disclaimer, to the maximum extent permitted by law, we exclude all conditions and warranties implied by custom, law or statute, and we expressly disclaim all warranties of any kind including but not limited to implied warranties that the Product is fit for a particular purpose.
You hereby agree that we are not liable for any direct, indirect, consequential or incidental loss or damage that may result from your use of the Product.
Except as otherwise provided by law or as otherwise set out in this warranty and disclaimer, our liability to you shall be limited to the cost of replacement of the Product, together with your reasonable costs of postage and/or delivery in connection with your returning of the Product.
(5) Indemnity
You agree to defend, indemnify and hold us and our officers, directors, employees, contractors, members, agents and licensees harmless from and against any and all claims, charges, actions, liabilities, investigations, demands and similar including but not limited to any costs, losses, damages whether direct, indirect, consequential or special and all legal fees resulting from your use of the Product, including but not limited to any third-party claims.

CUSTOMER SUPPORT – AUSTRALIA

Feel free to contact our helpful customer support team with any questions or inquiries regarding your product.
Your satisfaction is our priority.
Au brilliant Brands
PO Box 2, Ermington NSW 1700, Australia
www.arovec.com.au
support@arovec.com.au
Please provide your order number when you contact customer support.
Alternatively, you may contact us using the contact us form on the website.

www.arovec.com.au
Questions or Concerns?
support@arovec.com.au
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