SERBILHOME SH3003 Water Fountain User Manual

SERBILHOME SH3003 Water Fountain

Product Specification

WATER FOUNTAIN

• MODEL : SH3003
• HEIGHT : 31.7INCH
• DEPTH : 15 INCH
• INCLUDE : LED LIGHTS PUMP
• WIDTH : 12.3INCH
• WEIGHT : 15.5LB

This product is manufactured to the highest standards of performance and safety, assuring your complete peace of mind.

Part list

1. Fountain part x1
2. Water Pump x1
3. Transformer x1

PLEASE FOLLOW THE STEPS BELOW BEFORE UNPACKING

• Unpack with care onto a smooth surface to avoid scratching
• Check for any parts that may be hidden within the packaging
• Refer to the assembly instructions to set up your fountain
• Retain your purchase receipt and attach it to this leaflet. In the event that a part needs to be replaced under warranty. it will require your proof of purchase.

MAINTENANCE & CARE

•  Never operate the pump when it’s not fully submerged in water as this could cause it to burn out.
• Please screw the plastic collar over the wire tightly to prevent water seepage.
• Always isolate the electrical supply to the pump before cleaning or making any adjustments to the flow rate.
• It is recommended to run the pump for 8 hours a day to protect the motor part.

ASSEMBLY INSTRUCTIONS

1. Reach inside the opening in the rear of the fountain pulling out the tubing Water pipe and internal LE.D. cable(sl.
2. Connect the tubing to the output of the pump and place it in the water reservoir through the opening in the rear of the fountain.
3. Connect the two ends of the LED. lighting wires together and screwing over the plastic collar. Push the cable with two pins into the transformer and screw over the plastic collar.
4. Place the pump and excess wires into the access cavity ensuring that the long wires extend cut through the opening
5. Carefully till the fountain with sufficient water ensuring the pump is fully submerged. Connect the plug from the transformer to your main outlet.

PUMP FLOW
Always isolate the electrical mains supply before touching or adjusting the pump. The pump flow can be adjusted with the regulator, this is found on the inlet of the pump. We recommend starting with the flow regulator fully open and then adjusting down if required.

TROUBLESHOOTING

WINTER CARE

• If possible, bring your water feature indoors for example in a garage or shed during the winter or periods of extreme weather conditions.
• Drain the fountain of all water. If water freezes within the fountain this can cause damage.
• Protective covers are available to purchase to cover the entire water feature, however, we cannot guarantee that this will protect it from winter damage.

LIGHTS/TRANSFORMERS

• If the lights and the pump are not working it is likely the transformer has failed. If the product is within the warranty period and misuse has not occurred, a replacement part can be issued providing a proof of purchase is supplied.
• Flickering lights are caused by a  build-up of algae and limescale on the connectors between the transformer and the lights. This is not covered by the warranty. If the lights stop working you can purchase from SerBilHome.

PUMPS

• Check the water is covering the pump by at least 5cm.
• Check the flow dial on the pump to ensure that an adequate flow rate is set.
• Clear the pipe and impeller of any blockages.
• Check the fuse in the plug

LEAKS/LOSS OF WATER

• Overfilled – make sure the water in the reservoir is not overfilled. Remove water if necessary.
• Pump Flow Rate – check the pump and reduce the flow rate if required.
• Level – ensure the fountain is completely level.
• Natural evaporation, weather elements, and wildlife will also affect the fountain water level on a daily basis. Top up your fountain as required.

MAIN BODY & PAINTWORK

• Do not confuse limescale residue with fading paint – this is not a fault and in most cases the fountain needs cleaning
• Paint peeling will occur if the fountain has been left outside in the frost and will not be covered by the warranty.
• Parts broken off the main body while in use are usually caused by bad weather conditions and are not covered by the warranty.

WARRANTY CONDITIONS

COVERED UNDER WARRANTY

• If it has a crack or leak and has been reported within 28 days from purchase, it is under warranty and should be returned complete with electrics and accessories in the original packaging.
• If the paint on the fountain has peeled during normal use and the winter care procedure has been followed, it is under warranty.
• If the fountain has been delivered damaged it must be reported straight away for this to be covered by the warranty.
• If the proof of purchase shows the product was bought within 1 year, a free-of-charge replacement part can be supplied.
• Please be aware that SerBilHome will ask for proof of purchase. You will be required to provide the following information:
  • Your contact details name, address, contact number, and email.
  • Replacement part detail or part number required

NOT COVERED UNDER WARRANTY

• Flickering lights caused by build- up of algae and limescale on the connectors
• Swelling or blistering on the casing of the pump
• The pump smells of a burning residue.
• Discolouring that looks like rust.
• If the pump has a visible algae or limescale build-up.
• Any damage to the plug or molded inserts.
• Any damage caused by misuse or severe weather conditions.
• Cracks/leaks that have formed and not reported within 2B days from purchase.
• Paint andiron surface damage/discoloration due to limescale or frost damage.
• Light bulbs are not covered under the warranty.
• The transformer has a visible build-up of dirt and/or debris.

If any of the conditions above are found, it is likely that this is due to incorrect maintenance and the warranty will be void. Do not dispose of any components as further inspection by SerBilHome may be requested,

If proof of purchase is not available or the product is out of the warranty period, replacement parts can be purchased from SerBilHome.

CLEANING YOUR FOUNTAIN

• Clean and top-up the water on a regular basis.
• To empty the fountain of water for cleaning or for winter care:
  • Smaller fountains (that are light enough to be lifted) – water can be emptied by simply inverting the fountain and letting the water pour away through a suitable drain or sink.
  • Larger (heavier) fountains – water can be removed by using a large sponge or by purchasing a simple siphon pipe available from aquatic supply stores.
• Always isolate the power before cleaning the fountain or pump.

If you have any questions, please contact us as soon as possible. Please add a professional aftertastes service team

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