PANINI BioCred Launches Biocred In Future Branches User Guide

PANINI BioCred Launches Biocred In Future Branches

Product Information

Specifications

• Product Name: BioCred
• Version: 1.9 (Jun, 2019)
• Trademark: PANINI BioCred
• Trademark Certifications: UL 62368 compliant (UL file number E172976)
• FCC Compliance: Part 15 of the FCC Rules

Introduction

The BioCred is a product developed by Panini SpA. This user guide provides instructions for operating and servicing the BioCred version 1.0.

Safety Precautions

Before operating or servicing the BioCred, it is important to read and understand the safety instructions provided in this user guide.

Trademark Acknowledgements

The BioCred product is a registered trademark of Panini SpA. The product is certified to meet the basic quality requirements. It is also UL 62368 compliant.

Proper Disposal of WEEE

European Union (EU) only:

The symbol of the crossed-out bin on the product indicates that used electrical and electronic equipment should not be mixed with general communal waste. Please follow the European Directive (WEEE) and your national legislation for the proper disposal of our devices. Contact the Local Authorities or local distributor for information on the local separate collection system.

Other countries (not in EU):

The treatment, collection, recycling, and disposal of electric and electronic devices should comply with the laws in force in the respective country.

Unpacking BioCred

Before unpacking the carton box containing the BioCred, carefully examine its condition for any damage that may have occurred during shipping. If the device or any component appears damaged, do not use it. Instead, file a claim with the shipping company and contact your reseller for assistance.

External Part Description

The Panini BioCred consists of the following major components:

• Front view:
  • Touch Display & Standard NFC Antenna
  • Biometric (fingerprint-based) Authentication
  • ID document reading
• Rear view:
  • Service button
  • Power Supply connector
  • USB port for USB/RNDIS connection or optional USB Wi-Fi dongle
  • Ethernet port

Setup Procedure

To set up the BioCred, follow the steps below:

1. Connect the device via LAN, USB/RNDIS, or WI-FI.
2. If using LAN, connect the provided Ethernet cable to the device.
3. If using USB/RNDIS, connect the USB port on the device to your computer using a USB cable.
4. If using WI-FI, make sure you have a compatible WI-FI dongle. Adjust the device configuration for proper WI-FI connectivity. Refer to the BioCred Network Configuration Guide for more information.

Frequently Asked Questions

Q: Can I use the BioCred without reading the user guide?

A: It is highly recommended to read the user guide before operating or servicing the BioCred to ensure proper usage and understanding of safety precautions.

Q: How do I dispose of the BioCred device?

A: For EU countries, follow the WEEE directive and your national legislation for proper disposal. Contact the Local Authorities or local distributor for information on the local separate collection system. For non-EU countries, comply with the laws in force in your country regarding the treatment, collection, recycling, and disposal of electric and electronic devices.

Q: What should I do if the BioCred device or any component is damaged during shipping?

A: Do not use the device or any damaged component. Instead, file a claim with the shipping company and contact your reseller for assistance.

01/09/2023

|

System ver: 00010000

BioCredApp ver: 1.0.0

DisplayApp ver. 1.0.0 Web app ver: 1.0.0

| User guide for BioCred product version 1.0 that includes:

·         Fingerprint credential process (enrollment, verification, restore)

·         ID card scanning

·         Electronic Signature

·         QRCode/Barcode scanning

·         NFC reader

·         Fingerprint scan feature

Introduction

BioCred is an assisted customer operated product.
The device will be installed customer facing but overseen by an operator that will control the device via a Business Application (es example in banking environment the Operator will be the operator and the Business Application will be the Operator Application).
Most functions can be activated by both the customer and the operator, while few only by the operator for security reason.
When a functionality is started by the Business Application (in this guide Web Application), BioCred follows the process as “slave” device; while if the functionality is started directly from BioCred, the Web Application will not be involved in the process.
In field Web Application will be replaced by the Business Application, operating with the control logic.

The following guide describes:

• the instruction for a user simulating the Operator’s role – and therefore using the Web Application UI to drive the device
• the instruction for a final user – and therefore using BioCred Display UI to drive the device

Safety Precautions

Before you begin operating or servicing your Panini BioCred as instructed in the User Guide or Service Manual, please make sure you read and understand these important safety instructions:

• Always unplug the device before cleaning. For cleaning operations, refer to the instructions provided by Panini.
• Do not attempt to service or repair the device, except as instructed elsewhere in the User guide.
• Do not attempt to service or repair the external power supply of the device that may expose you to dangerous voltage points or other risks.
• Refer all servicing to qualified service personnel.
• BioCred will comply to the standard IEC/EN 62368-1 and UL 62368-1 only using the Power Supply model provided with the device or PoE (Power over Ethernet) 48VDC IEEE 802.3af compliant.
• OPERATING CONDITIONS:
  • Temperature: +15°C ÷ +35°C (59°F to 95°F)
  • Humidity: 20% ÷ 80% R.H. non-condensing

Trademark Acknowledgements

PANINI BioCred is a registered trademark of Panini SpA.

The mark affixed to the product certifies that the product satisfies the basic quality requirements.
The Panini BioCred is also UL 62368 compliant (UL file number E172976).

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if it is not installed and used in accordance with the instruction manual, it may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.
Changes or modifications not expressly approved by Panini could void the user’s authority to operate the equipment.

Proper Disposal of WEEE

European Union (EU) only
The symbol of the crossed-out bin on the product means that used electrical and electronic equipment should not be mixed with general communal waste, in accordance with the European Directive (WEEE) and your national legislation. To dispose of our devices please inform yourself and contact the Local Authorities or local distributor who will give you the practical information you need about the local separate collection system for electrical and electronic products.

For other countries (not in EU)
The treatment, collection, recycling and disposal of electric and electronic devices will be carried out in accordance with the laws in force in the country in question.

Unpack BioCred

Before unpacking the carton box, examine its condition for any damage received during shipping.
If the device, or any component, appears damaged do not use it. File a claim with the shipping company and contact your reseller.

Make sure that all parts are included:

• Panini BioCred
• Quick Guide
• Wall Mount power adapter
• CAT5e F/UTP Ethernet cable 1m
• USB Wi-Fi dongle (optional, not shown in the picture)

External Part Description

This section describes the major components of the Panini BioCred.

Setup procedure

The device can be connected via LAN, USB/RNDIS, WI-FI.
The product is provided with an Ethernet cable.
Compatible WI-FI dongle is a product option. WI-FI connectivity requires an appropriate working mode setting in the device configuration. For more information, contact your technical reference for the “BioCred Network Configuration Guide”.

By default, BioCred is configured as following:

• ETH: DHCP mode
• RNDIS: Fixed IP (192.168.101.1)

For instructions about the BioCred first installation, please refer to the “BioCred 1.0 First Installation Guide”.

Once removed from the box:

ID

|

Action/Event

|

Result

|

Web app 1

|

BioCred display 2

---|---|---|---|---
a| Connect the BioCred reader via LAN to the router or via USB cable to the PC NOTE: use type A- type A USB cable. Cable not

provided with the device

| “boot” information will appear| Na| “boot” information
b| Wait until the BioCred is ready| Greyed buttons will be displayed, and 2 acoustic signals will be performed.

If more than 4 features are enabled a lateral arrow will be available (as in the picture) picture

| Na|
c| Press on the “i” soft key button to show the “About” menu| Info page will be shown on the display| Na|

1. Web app = what the Operator sees (throughout) NOTE: Web app is intended only for internal tests or demo.
2. BioCred display = what the CUSTOMER or USER sees (throughout)

| | | |
---|---|---|---|---
d| Open a browser page and type the IP address shown on the Info Page| Home page of the Panini application will be reached| |

Operator role

This chapter describes the functions when activated by the operator.
These functions will then start from the Web Application, BioCred follows the process as “slave” device.

Fingerprint Credential

Enrollment

This section describes the user’s biometric encrypted credential creation.
This process cannot be activated by the user (from Display interface), it must be always performed by the Operator for security reason.
The enrollment won’t be directly available on BioCred display (no icon).

must be filled).

NOTE: in this section Operator can flag the checkbox if wants the NFC card.

NOTE: 2 fingers required to start the enrollment

| Customer Data section completed and “Start” button enabled| |
---|---|---|---|---
c| Press “Start” and wait until BioCred is ready| You will be redirected to the “Scan” section and a fingerprint icon will be shown.

“Stop” button is active and “Rescan” button is disabled

| |
When the device is ready to scan, the fingerprint icon will disappear and you will see the scan area| Scan area is displayed.

“Stop” button is active and “Rescan” button is disabled

| |
d| Insert the fingers into the BioCred reader slot and follow the instructions shown on its display and on the Web App| Scan section shows fingers acquisition| |
---|---|---|---|---
e| The enrollment procedure will be repeated 3 times.| Scan area informs that the procedure must be repeated. “Stop” button is disabled and “Rescan” button is active| |
f| Repeat point “e” till the end of the enrollment procedure (3 times)| Scan section informs that the enrollment is concluded| |
| “QRcode” only selected (NO flag into “NFC” checkbox into the Customer Data section)| QR code automatically generated/updated| |

---|---|---|---|---
| Writing NFC card (flag into “NFC” checkbox into the Customer Data section) : this implies QRCode creation and NFC tag creation| Writing “NFC” card and QR code sent| |

---|---|---|---|---

Fingerprint Verification
This section describes user’s fingerprint verification (customer authentication). This operation enables customer authentication via QR code or NFC card credentials created in 4.1.1
This process can be also activated directly by the user on BioCred Display (see §5.1).

Verification process activates

NOTE: Pressing “QR code/NFC” button both the NFC antenna and the camera are activated

| |
b| Press “ QR code/NFC ”

Login into BioCred mobile app and expose the QR code to the beam behind the display OR tap the NFC card on the right side of the BioCred device

| BioCred will be ready to read the code from the smartphone display or from the NFC tag.

“Stop” button is enabled and “Start” button is disabled

| |
| QR code/NFC successfully read| All the fields will be filled and a message will be shown on the BioCred display| |
---|---|---|---|---
QR code/NFC NOT successfully read| The field are empty, and an error message is displayed.| |
c| Only if QRCode/NFC has been properly read, press “start” to activate the fingerprint verification process and follow the instructions| You will be redirected to the “Scan” section and a fingerprint icon will be shown.

“Stop” button is active “Rescan” button is disabled

| |
---|---|---|---|---
When the device is ready to scan, the fingerprint icon will disappear, and you will see the scan area| Scan area is displayed. “Stop” button is active.

“Rescan” button is disabled

| |

d| Insert the fingers into the BioCred reader slot and follow the instructions shown on display and on the Web App.| Scan section shows fingers acquisition| |

e| Depending on the match result, a proper feedback message will be shown on the Web App and on the BioCred display.| Fingerprint successfully matched| |
---|---|---|---|---
Fingerprint match NOT successful.

In this case “Rescan” button is active.

NOTE : if the user press the “Rescan” button within 15 seconds, the fingerprint acquisition starts again; else the “Identification” section is displayed and the user has to rescan the Qrcode or tap the NFC card.

| |

Restore NFC credential
This section describes how NFC user’s biometric encrypted credential can be restored.
This process can only be performed by the Operator for security reason, the operation won’t be directly available on BioCred display.

Customer will login into BioCred mobile app and expose the QR code to the beam behind the display

| BioCred will be ready to read the code from the smartphone display.

“Stop” button is enabled and “Start” button is disabled

| |
| QR code successfully read| All the fields will be filled and a message will be shown on the BioCred display.

The fields are not editable.

| |

---|---|---|---|---
QR code NOT successfully read| Restore process ends: an error message is displayed (“ERR (104): Invalid QR format”)| |
c| Only after a successful QRCode read, to start the fingerprint verification, press “Start” and follow the instructions| You will be redirected to the “Scan” section and a fingerprint icon will be shown.

“Stop” button is active

| |

| When the device is ready to scan, the fingerprint icon will disappear, and you will see the scan area| Scan area is displayed. “Stop” button is active| |

---|---|---|---|---
d| Insert the fingers into the BioCred reader slot and follow the instructions shown on its display and on the Web App.| Scan section shows fingers acquisition| |

e| Depending on the match result, a proper feedback message will be shown on the Web App and on the BioCred display.| Fingerprint successfully matched: NFC writing process starts. The user has to tap the NFC card to complete the restore| |

| | Fingerprint match NOT successful: restore process ends and an error message is displayed (“ERR: Restore not completed. Verification failed”)| |

---|---|---|---|---
f| If the verification successfully ended, the application starts writing the biometric credential on a NFC card/tag| NFC card successfully written: restore process is completed| |
NFC card NOTsuccessfully written: restore process is aborted and an error message is displayed

(“ERR: Error writing NFC card”)

| |

Card Acquisition

This section describes the plastic card images acquisition (Driver License/ID card etc).
This process can be also performed directly by the user using BioCred Display interface. (see § 5.2)
NOTE: Card scanner is motorized. Do not push the card inside the reader or hold the card when the motor starts. This would create jams.

start the process by pressing “Scan” button.

“Side Detection” and “BlackFrame” flags are enabled by default.

Side Detection allows the device to establish if the same side of the card has been inserted twice. If so, a proper message is provided.

BlackFrame adds a black frame around the card images.

Both flags can be disabled.

| ****

| ****

b| Press “Scan” button| BioCred will be ready to acquire the front side of the card.

“Stop” button is enabled

| |
---|---|---|---|---
c| Insert front side| Front acquisition in progress| |

d| Depending on the fact that the card has been well acquired, a proper feedback message will be shown on the Web App and on the BioCred display| Front successfully acquired.

NOTE : until the user doesn’t remove the card, the rear acquisition doesn’t start.

| **|
**
---|---|---|---|---
Front NOT successfully acquired: a Jam is detected.

Pressing “Scan” button, the front acquisition starts again

| **|

e| Remove the document| Rear side acquisition starts| **|

f| Insert the rear side| Rear acquisition in progress| **|
**
---|---|---|---|---
g| Depending on the fact that the card has been well acquired, a proper feedback message will be shown on the Web App and on the BioCred display| Rear successfully acquired.

NOTE : “Scan” button is active and if the Operator press it a new card acquisition will start

The user can Tap on the image shown on BioCred display to zoom the images.

| **|
**
| | Rear NOT successfully acquired: a Jam is detected.

Pressing “Scan” button, the rear acquisition starts again

| **|

---|---|---|---|---
g.1| Depending on the fact that the card has been successfully acquired, “Side Detection” flag is enabled** , and the same card side has been inserted twice, a proper feedback message will be shown on the Web App and on the BioCred display| 2 fronts acquired –> “ERR(205): acquired 2 front sides”| |
2 rears acquired –>

“ERR(206): acquired 2 rear sides”

| |

Electronic Signature
This functionality allows the user to capture a digital signature.
This process can also be activated directly by the user on BioCred display (see §5.4)

user can start the process by pressing “Acquire

Signature” button

| |

b| Press “Acquire Signature”| BioCred shows the area to acquire the signature. “Cancel” button is available on BioCred Display to allow the user to abort the process.| |

+c| Sign on the BioCred white area| Operator can stop the process pressing Stop button

“CLEAR”, “OK” and

“Cancel” buttons are enabled on BioCred display.

| |

---|---|---|---|---
If “Clear” button is pressed, the signature is deleted and the user can insert it again| |

| | If “OK” button is pressed, the signature is acquired, the signature displayed on the Web App and BioCred returns to Home Page| |

---|---|---|---|---

Data Reader
This functionality allows the user to read an NFC tag/Qrcode/Barcode independently by the verification process. BioCred returns the result without interpreting it.
This process can also be activated directly by the user on BioCred Display (see respectively §5.5; 5.6; 5.7).

ID| Action/Event| Result| Web App|

BioCred display

---|---|---|---|---
a| Select “Data Reader”| The reading section is open and the user can choose which kind of reader to start:

·         Reading NFC

·         Reading QR Code

·         Reading Barcode

Also, the user can select in which format obtain the results:

·         Text

·         Base64

| |

| |

In case of Barcode reader, the user can decide if enable, or not, the white or red led.

| |
---|---|---|---|---
b| Press “Read” to start the reading| BioCred is ready to read NFC/QRcode/Barcode according to the operator selection.

“Stop” button is enabled to allow the user to abort the process.

| |

| | | |
---|---|---|---|---
c| Tap the NFC card/tag or scan the QRCode/Barcode| If the reading successfully ends, BioCred returns the results| |
| | If the reading is NOT successful, BioCred displays an error message| |
---|---|---|---|---
If a timeout expires an error message is displayed and the process ends.| |

Fingerprint Acquisition
This functionality allows the Operator to capture the user fingerprint with the following options by properly selecting the related flag.

• Save the user fingerprint as is
• Save the user fingerprint with a watermark inside to certify it has been collected with a BioCred device

This process can only be performed by the Operator with the customer in presence and will not generate a BioCred credential on NFC tag or QRcode.

process by pressing “Scan” button.

The section present a black area with the image of a fingerprint.

NOTE : There are 2 check boxes: “watermark” and “liveness”.

–     “watermark” embeds a watermark into the image

“liveness” detects if the fingerprint is real or fake

| |

b| Press “Scan”| BioCred shows the area to acquire the signature. “Cancel” button is available to allow the user to abort the process.| |
---|---|---|---|---
c| Insert the fingers into the BioCred reader slot and follow the instructions shown on the display and on the Web App.| Scan section shows fingers acquisition.

After fingerprints acquisition BioCred home is displayed.

| |
| | If “watermark” check box is selected, a watermark is embedded into the fingerprint image.| |
---|---|---|---|---
If “liveness” check box is selected, the application returns if the fingerprint is valid considered or not (“Liveness Detection pass” or “Liveness Detection fail”)| |
d| Operator can save the fingerprint.| Right click -> “save image with name…” -> select the final path -> press “Save”| |

Fingerprint Watermarking
This functionality allows the Operator to verify if a fingerprint image has been acquired by BioCred or not.
This process can only be activated by the Operator. It won’t be directly available on BioCred display.

The section opens and the user can start the process by pressing “Process” button

| |

b| Select “browse” to load the image| Scan section shows the fingerprints and the name of the file is displayed| |

c| Press “Process”| If the fingerprint was acquired using a BioCred, a logo will be displayed on top of the fingerprint image. BioCred also tells when and with which device (Ser the impression was acquired| |

---|---|---|---|---
If the fingerprint was NOT acquired using a BioCred, a proper error message is provided| |

Customer role

This Chapter describes how the user can operate the different functions.
When a functionality is started directly from BioCred, the Web Application is not involved in the process.

Fingerprint verification

read the code from the smartphone display or from the NFC tag.

__

Cancel button (“X”) is enabled and “Retry” button is disabled

| na| __
b| Login into BioCred mobile app and expose the QR code to the beam behind the display OR tap the NFC card on the right side of the BioCred device| QR code/NFC successfully read:

A Welcome message is displayed and the fingerprint acquisition process starts

| na|
QR code/NFC NOT successfully read:

Error message is displayed.

__

Cancel (“X”) and “Retry” buttons are enabled.

| na|
| | If the user press “X” or if the timeout ends the process is aborted returning to the home page.

__

If the user press “Retry”, QRcode/NFC reading starts again.

| | __
---|---|---|---|---
c| If the data have been correctly read, the acquisition starts:

Insert the finger (or fingerS) into the BioCred reader slot and follow the instructions shown on its display.

__

Depending on the match result, a proper feedback message will be shown on the BioCred display.

| BioCred shows fingers acquisition.

__

Cancel (“X”) button is enabled.

| na|
__

__

__

__

__

__

__

__

__

| | | |
---|---|---|---|---
Fingerprint successfully matched| na| __
Fingerprint match NOT successful.

“X” and “Retry” buttons are enabled.

NOTE : if the user press the “Retry” button within 15 seconds, the fingerprint acquisition starts again; else the process is aborted and

Home page is displayed.

| na| __

Card Scanner
Please note that by default the “Side Detection” is always enabled.

successfully acquired.

NOTE : until the card is not removed, the rear acquisition doesn’t start.

| na|
| | Front NOT successfully acquired: a Jam is detected.

Pressing “Retry” button, the front acquisition starts again

| na|
---|---|---|---|---
d| Remove the document| Rear side acquisition starts| na|
e| Insert the rear side| Rear acquisition in progress| na|
f| Depending on the fact that the card has been well acquired, a proper feedback message will be shown on the BioCred display| Rear successfully acquired. “X” button is enabled and “Retry” button is disabled| na|
| |

The user can Tap on the image shown on BioCred display to zoom the images

| |
---|---|---|---|---
Rear NOT successfully acquired: a Jam is detected. Pressing “Retry” button, the rear acquisition starts again| na|
f.1| Depending on the fact that the card has been successfully acquired, “Side Detection” flag is enabled , and the same card side has been inserted twice, a proper feedback message will be shown on the BioCred display| 2 fronts acquired –>

“ERR(205): acquired 2 front sides”

| na|
2 rears acquired –>

“ERR(206): acquired 2 rear sides”

| na|

Electronic Signature

“Cancel” buttons are enabled on BioCred display

| Na|
---|---|---|---|---
If “Clear” button is pressed, the signature is deleted and the user can insert it again| na|
If “OK” button is pressed, the signature is acquired and BioCred returns to Home Page| na|

NFC reader

a| Press “NFC”| BioCred is ready to read NFC card/tag.

__

“Stop” (X) button is enabled to allow the user to abort the process

| Na| __

__

---|---|---|---|---
b| Tap the NFC card/tag on top of the device| If the reading successfully ends, BioCred returns the results| Na|
| | If the reading is NOT successful, BioCred displays an error message| na|
---|---|---|---|---
If a timeout expires an error message is displayed and the process ends.| na|

QRcode reader

__

__

__

BioCred is ready to read QR Code.

__

“Stop” button is enabled to allow the user to abort the process

| Na|
b| Scan the QRcode| If the reading successfully ends, BioCred returns the results| Na|
| | If the reading is NOT successful, BioCred displays an error message| na|
---|---|---|---|---
If a timeout expires an error message is displayed and the process ends.| na| __

Barcode reader

__

“Stop” (X) button is enabled to allow the user to abort the process

| Na na| __
c| Scan the Barcode| When the reading ends, BioCred returns the results| na|
---|---|---|---|---
If a timeout expires an error message is displayed and the process ends.| na|

References

• Panini business scanner, check reader and remote deposit - Panini

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