APC BVK750M2 Back UPS Instructions

June 15, 2024
APC

APC BVK750M2 Back UPS

User Manual Back-UPS

  • BVK/BVN Series 750VA, 950VA, 1200VA

IMPORTANT SAFETY INSTRUCTIONS

Please read the instructions carefully and look at the equipment to become familiar with the device before trying to install, operate, service or maintain it. The following special messages may appear throughout this document or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.

  • Adding this symbol to either a “Danger” or “Warning” safety label indicates that an electrical hazard will result in personal injury if the instructions are not followed.
  • This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

DANGER indicates a hazardous situation that, if not avoided, will result in death or serious injury.
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation that could result in minor or moderate injury if not avoided.
NOTICE is used to address practices not related to physical injury.

Product Handling Guidelines

APC-BVK750M2-Back-UPS-fig-3

Safety and General Information

SAVE THESE INSTRUCTIONS
This manual contains important instructions that should be followed during installation and maintenance of the UPS and batteries.
Inspect the package contents upon receipt. Notify the carrier and dealer if there is any damage.

  • This UPS is intended for indoor use only.
  • Mains socket outlet that supplies the UPS shall be installed near the UPS and shall be easily accessible.
  • UPS must be connected to an earthed mains socket outlet.
  • Servicing of batteries should be performed or supervised by personnel knowledgeable about batteries and required precautions. In this case, batteries is not user-replaceable.
  • When replacing the battery the UPS must be OFF, and its AC inlet unplugged.
  • CAUTION Do not dispose of batteries in are. The batteries may explode.
  • CAUTION Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
  • Do not open or mutilate batteries. They contain an electrolyte that is toxic and harmful to the skin and eyes.
  • Failed batteries can reach temperatures that exceed the burn thresholds for touchable surfaces.
  • CAUTION A battery can present a risk of electrical shock and high short circuit current.
  • The following precautions should be observed when working on batteries.
  • Remove watches, rings or other metal objects.
  • Use tools with insulated handles.
  • Wear rubber gloves and boots.
  • Do not lay tools or metal parts on top of batteries.
  • Disconnect the charging source before connecting or disconnecting battery terminals.
  • Determine if the battery is either intentionally or inadvertently grounded. Contact with any part of a grounded battery can result in electric shock and burns by high short-circuit current. The risk of such hazards can be reduced if grounds are removed during installation and maintenance by a skilled person.

FCC STATEMENT

FCC Class B Radio Frequency Warning
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, according to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Product Description

The APC by Schneider Electric Back-UPS offers power and surge protection for wireless networks, computers, gaming consoles and other electronics in your home or business. This UPS supplies battery backup during outages and unstable voltage fluctuations, as well as protects from damaging surges and spikes. It’s equipped with data line surge protection which safeguards your equipment and valuable files from “back door” surges traveling along the data line. They are the choice that helps to protect your sensitive electronics.

Place and Power On

  1. Place the Back-UPS to avoid:
    • Direct sunlight
    • Excessive heat
    • Excessive moisture
    • Excessive dust/dirt
    • For operation, please place the unit on the floor.
  2. Connect the battery by pulling the battery handle up, and then pushing it into the unit.
  3. Connect equipment to the UPS. Avoid using extension cords.
  4. Plug the backup power cord directly into a wall outlet, not into a surge protector or power strip.
  5. Press the POWER button for 1 second and release the power button to turn on the UPS. After a long beep, the green indicator is on to confirm that the backup is ready to provide protection. Press the button for 2 seconds and release the power button to turn off the UPS.
  6. DO NOT pull out the battery disconnector during On-Line Mode.

Operational Features

Automatic Voltage Regulation (AVR)

Automatic Voltage Regulation boosts/trims the AC voltage when it drops/exceeds levels. This allows the equipment plugged into the unit to operate during low/high voltage conditions, conserving the battery power in the event of a power cut. The Back-UPS will switch to battery power if the input voltage level becomes too low/high for the Automatic Voltage Regulation to compensate, or if the AC power is distorted. If the Back-UPS switches to battery power too frequently or too infrequently, adjust the transfer voltage and sensitivity settings.

PowerChute Personal Edition Software

To install PowerChute Personal Edition (PCPE) software, connect a USB cable to the data port on the UPS and the other end to a computer with access to the web. On the computer, go to www.apc.com/tools/download. Select “Software Upgrades – PowerChute Personal Edition” in the “Filter by Software/Firmware” drop-down menu. Select the appropriate operating system. Follow the directions to download the software.

Quick Mute

  • The Back-UPS can temporarily mute user-correctable audible alarms such as On Battery.
  • During such audible alarms, a short press of the POWER button will temporarily mute the audible alarm until the condition has been reset. A short double beep will confirm that Quick Mute has been activated.
  • Pressing the POWER button for 2 seconds will turn off the UPS.
  • Other events such as Battery replacement and Charger notifications can not be temporarily muted. The unit in these cases must be turned off.

Voltage Sensitivity Adjustment

  • Ensure the backup is off. Press and hold the POWER button for 10 seconds until a beep is heard.
  • The LED will flash and sensitivity LOW is set. If press and hold the POWER button for 10 seconds again, the LED will be on and sensitivity MEDIUM is set.

LED status| Sensitivity Setting| Input Voltage Range| Recommended Use
---|---|---|---
Flash| LOW| 89 Vac to 145 Vac| Use this setting with equipment that is less sensitive to situations in

voltage or waveform distortions.

On| MEDIUM| 91 Vac to 143 Vac| Factory default setting. Use this setting under normal conditions

LED Brightness Setting
The Back-UPS can control LED brightness. During On-Line Mode, a short press of the POWER button will dim the LED brightness and hear a beep. Press one more time, and the LED brightness will return.

Self-Test

The Back-UPS will perform an automatic test of the internal battery when UPS is turned on or UPS operates in On-Line Mode for 14 days. During On-Line Mode, a longer press of the POWER button, until three beeps are heard, will perform a manual battery self-test. Then, the LED will flash and UPS will enter self- test mode.
Note: This will happen only when the battery is fully charged in online mode.

Battery Replacement

CAUTION

RISK OF HYDROGEN SULPHIDE GAS AND EXCESSIVE SMOKE

  • Replace the battery at least every 5 years or at the end of its service life, whichever is earlier.
  • Replace the battery immediately when the UPS indicates battery replacement is necessary.
  • Replace batteries with the same number and type of batteries as originally installed in the equipment.
  • Replace the battery immediately when the UPS indicates a battery over-temperature condition, or when there is evidence of electrolyte leakage. Power off the UPS, unplug it from the AC input and disconnect the batteries. Do not operate the UPS until the batteries have been replaced.

Failure to follow these instructions can result in minor or moderate injury and equipment damage.

The battery in the Back-UPS is not user-replaceable. Contact SEIT Technical Support for a list of authorized service centres near you.
For the recycling battery information, please go to apc.com/recycle.

Features

  • A: ON/OFF button with indicator
  • B: USB charging port (Type A & C)
  • C: Input power cord
  • D: Battery backup and surge-protected outlets
  • E: Battery connector
  • F: Input circuit breaker
  • G: USB data port
  • H: In/Out Ethernet surge-protected ports

APC-BVK750M2-Back-UPS-fig-6

Specifications

Model BVK750M2 BVK950M2 BVN950M2 BVK1200M2
Input Voltage 120 Vac
Frequency 50 Hz or 60 Hz (auto-sensing)
Brownout Transfer 89 Vac, typical
Over-voltage Transfer 145 Vac, typical
Output UPS Capacity (total) 750VA/410W 950VA/480W 950VA/480W

1200VA/650W
Voltage On Battery| 120 Vac ±10%
Frequency – On Battery| 50 Hz / 60 Hz ± 0.5Hz
Transfer Time| 6ms typical, 10ms max.
USB Charging Port| Type C x 1, Type A x 1 (10W in total)
Protection| AC Input Circuit Breaker| Resettable circuit breaker
Battery| Type (maintenance-free)| 12V, 7AH x 1

lead acid

| 12V, 9AH x 1

lead acid

| 12V, 9AH x 1

lead acid

| 12V, 9AH x 1

lead acid

RBC Number| APCRBC178| APCRBC17| APCRBC17| APCRBC175
Average Life| The battery typically lasts for three to five years. Environmental factors impact battery backup life.

Elevated temperatures, high humidity, poor quality mains power, and frequent, short-duration discharges will shorten battery life.

The battery in the Back-UPS Series is not user-replaceable. Contact SEIT Technical Support for a list of authorized service centres near you.

Typical Recharge Time| 6 Hours
Physical| Net Weight| 5.5 kg| 6.2 kg| 6.2 kg| 7.7 kg
Dimensions

(Hx Wx D) cm

| 16 x12 x 35.5| 19 x14 x 39
Shipping Weight| 6.7 kg| 7.4 kg| 7.4 kg| 9.2 kg
Shipping Dimensions

(H x Wx D) cm

| 27 x 23.5 x 45.5| 30.5 x 23.5 x 49.5
Tempera- ture| Operating| 0 °C to 40 °C


Elevation

| ****

Operating

| 0 – 3,000 m

(In 0-1000m normally operate,

1000m-3000m the load reduce 1%@ increasing 100M)

International Protection Code| IP20

  • The length of the input power cord is 1.5m. For best operation, do not use an output cable longer than 2m.
  • The length of the USB communication cable is 1.2m. For best operation, do not use a communication cable longer than 3m.

Status Indicators

LED Audible Alarm Condition
On Off Online – The Back-UPS is supplying AC power to the

connected equipment
Constant Tone| On-Line Overload – The power being used by the connected equipment has exceeded the capacity of the unit.

Disconnect some equipment.

Constant beeping (every 1/2 second)| Over-temperature Detected – The unit is overheating and will operate in AVR mode for 1 minute. The backup will shut down if the temperature is not lowered. Disconnect some of the connected equipment.
On

(Off during 4 beeps)

| 4 beeps repeated

every 30 seconds

| On-Battery – The Back-UPS is supplying battery power.
Flashing| Constant beeping (every 1/2 second)| Low Battery – The Back-UPS is supplying battery power and the battery is near a total discharge state.
Constant tone| The battery connector is NOT connected – Refer to page 3

“Place and Power On” to connect the Battery connector.

Replace Battery Detected – The battery needs to be charged or is at the end of its life.

Note:

–   If the battery is disconnected, unplug the Back-UPS from the AC source and then turn it off. Refer to the section “ Place and Power On” on page 3.

–   If the battery needs replacement, refer to the section “Battery Replacement” on page 4 for details.

Off| Short beep every 4 seconds| Low Battery Shutdown – During On Battery operation

the battery power was almost completely exhausted, and the Back-UPS is waiting for AC power to return to normal.

Constant Tone| On-Line Overload Fault – The connected equipment requires more power than is provided by the backup.

Unplug devices one at a time to remove overload.

If the detected problem is not corrected, contact SEIT Technical Support

Charger Detected Fault – Back-UPS has an internal problem detected and is no longer powering the load. Contact SEIT Technical Support
Long beep every 4 seconds| Over-temperature Detected Fault – The backup has overheated and has shut down. Unplug connected devices one at a time or wait for a few hours for the system to cool down.

Troubleshooting

APC-BVK750M2-Back-UPS-fig-7 APC-BVK750M2-Back-UPS-
fig-8

Service
If the unit requires service, do not return it to the dealer. Follow these steps:

  1. Review the Troubleshooting section of the manual to eliminate common problems.
  2. If the problem persists, contact Schneider Electric IT (SEIT) Customer Support through the APC by Schneider Electric website, www.apc.com.
    • Note the model number serial number and date of purchase. The model and serial numbers are located on the rear panel of the unit.
    • Call SEIT Customer Support and a technician will attempt to solve the problem over the phone. If this is not possible, the technician will issue a Returned Material Authorization Number (RMA#).
    • If the unit is under warranty, the repairs are free.
    • Service procedures and returns may vary internationally. Refer to the APC by Schneider Electric website for country-specific instructions.
  3. Pack the unit in the original packaging whenever possible to avoid damage in transit. Never use foam beads for packaging. Damage sustained in transit is not covered under warranty.
  4. Always DISCONNECT THE UPS BATTERIES before shipping. The United States Department of Transportation (DOT), and the International Air Transport Association (IATA) regulations require that UPS batteries be disconnected before shipping. The internal batteries may remain in the UPS.
  5. Write the RMA# provided by Customer Support on the outside of the package.
  6. Return the unit by insured, pre-paid carrier to the address provided by Customer Support

Warranty

Register your product online. http://warranty.apc.com.
The standard warranty is two (2) years from the date of purchase. SEIT’s standard procedure is to replace the original unit with a factory- reconditioned unit. Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with a SEIT Technical Support representative. SEIT will ship the replacement unit once the defective unit has been received by the repair department, or cross-ship upon the receipt of a valid credit card number. The customer pays for shipping the unit to SEIT. SEIT pays ground freight transportation costs to ship the replacement unit to the customer.

APC by Schneider Electric IT Customer Support Worldwide
For country-specific customer support, go to the APC by Schneider Electric website, www.apc.com.

© 2021 APC by Schneider Electric. APC and the APC logo are owned by Schneider Electric Industries S.A.S. or their affiliated companies. All other trademarks are the property of their respective owners.

References

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