Flyneei E27 Outdoor Security Camera User Guide

Flyneei E27 Outdoor Security Camera

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

• This equipment generates. uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions. may cause harmful interference to radio communicatio ns. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on. the user is encouraged to try to correct the interference by one or more of the following measures:
  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.
    Responsible for compliance could void the user’s authority to operate this equipment. (Example – use only shielded interface cables when connecting to computer or peripheral devices).

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions

1. This device may not cause harmful interference;
2. This device must accept any interference received, including interference that may cause undesired operation.

FCC Radiation Exposure Statement

The equipment complies with FCC Radiation exposure limits set forth for uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

Warranty

Thanks for your purchase. For ease of use, please read the user manual carefully before operating the security camera. The security camera can be connected to a mobile phone that supports remote and short-range wireless networks. From the date you purchase the camera, this product will have a 1-year warranty. If you require any support for your product or have any problems during the period of warranty please send an email to the Flyneei technical service at 921674878@qq.com. It is our priority to provide outstanding customer service. If you contact us but do not receive a reply in two working days, please check your spam box or use another method to contact us.

Safety Precautions

• Please confirm that the voltage meets the requirements before use. Improper voltage will damage the equipment and pose a safety risk.
• Please install the device correctly and make sure to cut off the power during installation.
• The device generates heat when it is working, please avoid using it in a small confined space.
• Do not touch it by hand after a long time to avoid burns.
• Please observe the law and use the camera function properly

Notes

• The APP and product device firmware will be updated from time to time. If you have an upgrade, please upgrade it online without prior notice.
• Please make sure your phone connects to the Wi-Fi which you want the camera to connect to.
• This security camera only supports 2.4GHz Wi-Fi with 802.llb/g/n protocol, it doesn’t support 5GHz Wi-Fi.
• This security camera does not accept special characters ~ ! @ # $ % A & *()(including camera’s name and password, network’s name and password).
• Please do not use a non-English letter in the Wi-Fi name.
• Please do not use Wi-Fi without a password.
• If your Wi-Fi has an admin password and guest password, please use the admin password to connect the camera.
• Please ensure that the Wi-Fi signal strength is strong; if the camera is far away from the signal source it won’t be connected successfully for the first time.
• If your router is connected with too many devices, the camera will fail to connect Wi-Fi because of the IP address conflict.
• Keep the camera at least 1 meter away from any wireless devices or metal in order to avoid wireless interference, including Wi-Fi routers and phones.
• This security camera supports events recording when Wi-Fi is disconnected, but it is better to connect Wi-Fi to work.
• Please make sure the micro SD card you used is a genuine brand and the micro SD card is not over 128GB.
• An incompatible SD card may cause the camera to drop off the connection.
• Please format the SD card to FAT32 format on PC if the SD card was used before you use it.
• DO NOT remove Micro SD card while the device is ON, it may damage the device or Micro SD card.
• Avoid dropping the device.
• Please pay attention to environmental protection and recycle appropriately. Burning this product is prohibited in order to avoid an explosion.
• Do not install the device in a location that is wet, dusty, or accessible to children.
• Please use and store within the allowable temperature and humidity range. Do not disassemble the equipment at will.

Download & Install APP

Download 390Eyes APP from Google Play (Android) or APP Store (iOS).Or scan the QR codes as below by smart phone to download APP.

NOTE

1. Cannot share accounts in different registered regions.
2. If your phone is a SAMSUNG phone, please click ‘Settin gs’ to allow the APP to start automatically when your phone is turned on. Or you will not receive the APP notif ication.

If you want to view the camera on PC or iPad, please access the below link to login to your APP account. (ONLY support browser, NOT software, please make sure your camera is connected by smartphone) https://ipc.ismartlife.me/login

Connect Camera to APP

1. Please make sure your phone and camera connect to the same Wi-Fi at the first connection.
2. Please make sure the Wi-Fi is 2.4GHz with 802.llb/g/n protocol, not 5GHz.
3. If your router supports 2.4GHz and 5GHz dual band, please switch your phone Wi-Fi to 2.4GHz first before you connect the camera.
4. Please make sure the Wi-Fi’s and camera’s name & password not include special characters: – ! @ #$%/\&*().

QR Code Connection

Cable Connection
Connect with a network cable, waiting for the LED signal light is on

AP Mode Connection
Use the thimble to press the reset button for 2 seconds to switch AP hotspot mode (press for 5 seconds, the camera resets).

Live View

Tap on the Home page devices to watch live view from your camera.

1. Quit live viewing
2. Setting menu
3. Zoom
4. Volume on/off
5. Floating window
6. Full screen display
7. Screenshot button
8. Speak to the scene
9. Record on the phone
10. Collapse
11. Playback SD card recordings
12. Gallery (save manual images and videos)
13. Theme color
14. Private mode
15. Night mode
16. Device volume
17. Motion tracking
18. Motion detection
19. ID Siren
20. Light
21. Edit (button management)
22. Alarm messages
23. Pan/Tilt
24. Site (quick view collected directions:
25. Cloud storage
26. Features
27. HD/SD switch

Settings
Tap the’•••’ icon on the top right of live view interface to enter into the Settings, and tap · · to go back to live view.

Settings

Private Mode
You can turn it on when you don’t want the camera to monitor the situation.

Night vision Mode

• Auto Mode : The spotlights will light up when the camera detects motions, the images are in full color. If the camera doesn’t detect motions, the images are in black and white color.
• IR Mode: Black and white images; the spotlights won’t light up when the camera detects motions.
• Color Mode : Color night vision; the spotlights will light up all night, you can get color night vision under this mode.

Detection Alarm

• Alarm Sensitivity Level : Set the sensitivity of motion according to your preference
• Activity Area : Enable to draw an area to detect motions
• Surveillance Area Setting : If it shows a black screen, please enable APP storage setting by phone to get it work
• Human Body Filtering : Detect human only
• Motion Tracking : The camera will follow the detected target rotation
• Schedule : Add schedule timer to get alarm
• Trigger Siren : Camera will alarm sounds when it detects motions

Alarm Image and Notification

• Method 1 (for one device)
  Access ‘Live View’ < ‘Messages’ < ‘All’ to check all alarm images, you can click ‘View’ to watch the corresponding recordings.

• Method 2 (for all devices)

1. Select ‘Me’ to access ‘Message Center’
2. Click” ” in the upper right corner to enable the notification .

Recording
Your camera comes with Event Recording by default. It will only record motion detection events. You can also enable Non-Stop recording in the Settings -> Storage Settings-> Recording Mode. To purchase cloud storage, please go to the Settings -> Purchase VAS.

Video Playback
Tap Playback icon to play the videos recorded in the Micro SD card. If you have purchased cloud storage service, tap on Cloud storage to playback the recorded historical events.

1. Date
   Check video history by date. The numbers in white stand for the dates that have video recordings.

2. Time Line:
   Slide the timeline to the lef t or right to locate video recordings according to time period.Pinch with your finger and thumb to zoom in/out the timeline. The blue bar 1 ‘stand for a video clip that had been recorded.

3. Screenshot
   Tap to capture a photo and save to Albums, where you can share it to others.

4. Record
   Tap to start recording a video, tap again to end and save to Albums, where you share the video clips to others.

Product Specifications

Ethernet port
Network Protocol| Support TCP/IP
Stream| Dual Stream
Power input| DC 12V
Power consumption| 2W
Working Temperature| -4°F to 140°F
Working humidity| 0% – 90 % RH

FAQ

If you have more questions, please contact email(921674878@qq.com)

How can I reset the factory settings of my camera?

Delete the camera from APP list directly or press the reset button for 5s till you hear the sound. the factory settings of the camera will be restored. After resetting the camera, you must connect it to network again.

I have selected 2.4GHz Wi-Fi and input Wi-Fi password correctly, why does the camera still not connected to Wi-Fi?

Please make sure the network you used in your camera and the phone are the same one. Please make sure your router open DHCP, you can log in the router setting and find the DHCP to check it closed or opened. If it closes, then it will not distribute the IP address to this IP camera, and it will fail. Please make sure the network you used is 2.4GHz, not 5GHz. Please press the 'reset button' for 5 seconds undercharging to reset the camera if you want to change Wi-Fi. If you choose a Wi-Fi connection, please make sure the Wi-Fi signal connected to the camera is up to 80%. If your camera can't connect well but your network is good, please take out your SD card and try again, may the SD card is incompatible. if the device connected to WIFI is excessive, it will cause the IP address conflict and fail to connect to Wi-Fi. Please keep the camera at least 1 meter away from any wireless devices or metal in order to avoid wireless interference, including Wi-Fi routers and phones

How to connect the camera to another router?

The first log in the APP to delete the device or press the reset button to reset the device, and then configure the device again through the APP.

SD card cannot be recognized. After a period, video and cycle videos cannot be recorded?

Please check your camera's settings and make sure you set up the cameras to record videos on the SD card. There is something wrong with the compatibility of the SD card or the SD card itself if it cannot be recognized. Please check whether the SD card is compatible or not and whether the SD card is damaged or not. Please format it first, and try it again. SD card in the camera is more easily damaged than in the other facilities because the SD card is reading and writing the videos all the time in the camera. If it still can't work, please change another SD card to use. An incompatible SD card may cause can't connect network well. It is recommended to insert and remove the SD card after power off the device. Check if the SD card is under normal service conditions and the format is FAT32. The APP shall suggest 'could not find SD card' under an unstable network of the mobile phone or the device. Using the advanced intelligent alarm push algorithm to ensure that the alarm message will not be frequently, but the camera will record all the alarm messages and videos.

The device is online and has an alarm event, but the mobile phone cannot receive the information?

First confirm that APP allows notification in the settings of your mobile phone. And turn off the Power saving mode of your phone. If your phone is a SAMSUNG phone, please click 'Settings' to allow the app to start automatically when your phone is turned on. Or you will not receive the APP notification. Under normal circumstances, when an anomaly is detected, a message will appear in the notification bar of your mobile phone. You should set a notification sound or vibration on your mobile phone. In addition, when viewing the real- time video in the APP, you cannot receive an alarm of the cameral being viewed. Because the device defaults the camera being viewed indicating that the user is focusing on the monitoring video, and there is no need for an alarm.

Why I can't hear any sounds from my camera?

The camera will record sound automatically, please turn on the sound icon if you want to hear sounds at live viewing. If you want to get a two-way audio function, please remember to turn on two-way talk from the camera setting.

Why my camera is so hot?

It is normal for the camera to become hot, which is caused by the working of the LED light. It is a normal phenomenon because of the LED lamp is working. It handles temperature range between- F and 140°F (-20°C to 60°C).

How to share devices?

One camera only can be connected by one device. Cannot share accounts in different registered regions If you want to view the camera on both phones, you don't need to scan the code to connect it again. Please apply for a new account on another mobile phone as the same as you created the first smart life account, please choose the same country when you create the new account. If you use the same Smart Life account on different devices, its notification may not work well. Method 1 In the live video viewing interface, click the Settings button in the upper right corner to enter the device settings interface, click on Share Device , then click Add Sharing , enter the mailbox or phone number of the user you want to share, click Finish , then share success. Method 2 If you want to share your home's devices, please access Me< Home Management the choose the home name and add a member.

The camera is abnormally offline. How to check it?

Check if the power and network are normal. Reboot the device Reconfigure the camera Check if the home network broadband is normal

The APP and device firmware will be updated from time to time. If you have an upgrade, please upgrade it online, without prior notice.

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