WiFi+4G
Smart Security Alarm System

W4Q WiFi+4G Smart Security Alarm System

User’s Manual

The Smart Security Alarm system focuses on WiFi+4G multi-function smart alarm host, plus PIR detector, window/door sensor, remote controller and other devices to build an intelligent security system. With easy installation and setting, this product can achieve anti-theft alarm function and be linked with smart socket, IP camera and other devices to start your smart life.

Functions & Features

• WiFi+4G dual network connection for double guarantee;
• 2.4 inch TFT LCD display;
• Support 10 remote controllers, 16 RFID;
• Support 6 groups of alarm phone numbers and 6 groups of alarm SMS numbers;
• Up to 100 wireless defense zones, support independently custom zone attributes;
• Support 2 wired defense zones;
• 24-hour defense zone, ordinary defense zone, home defense zone and delay defense zone are selectable;
• Built-in RF wireless transmission module to expand wireless sirens;
• Smart doorbell, APP notifications;
• APP alarm notifications, accurately locate the alarm defense zone;
• Record log of door magnetic switch, history recording, APP management
• Built-in backup battery to prevent sudden power outage;
• The host prompt can be turned on/off, no need to worry about disturbing your family when back home at deep night;
• TUYA WiFi solution, APP management, allows to be linked to other smart products of TUYA ecosystem;
• Multi-account management, sub-permission management (a total of 16 accounts, 1 administrator, 15 visitors, These accounts only can be set on the alarm host, APP can not be set);
• Support device sharing;
• Classified management of operation logs and alarm records.

Learn Product

Smart Security Alarm Host:

Indicators:

Keys:

Keys

| Instructions
---|---
| SOS button, long press for emergency alarm
| Dial key, click to enter dial interface
| Away Arm or Move up
| Home Arm or Move down
| Disarm or Back
| Confirm
 | Number keys, press the corresponding keys to enter the numbers

Wired Alarm Interface:

NC: Relay normal close, the alarm is disconnected;
COM: Relay common port;
NO: Relay normal open, alarm pull-in;
Z1: Wired zone 1;
Z2: Wired zone 1;
(The wired detector NO/NC can be selected for operation on the host panel).

Daily Use

3.1. Common Operations

Method 2: RFID Card
Method 3: Press Away Arm on the remote controller
Method 4: Press Away Arm on the APP interface
Home Arm| Method 1: Enter password on the host panel and press
Method 2: Press Home Arm on the remote controller
Method 3: Press Home Arm on the APP interface
Disarm| Method 1: Enter password on the host panel and press
Method 2: RFID Card
Method 3: Press Disarm on the remote controller
Method 4: Press Disarm on the APP interface
SOS| Method 1: Long press  on the host panel
Method 2: Press   SOS   on the remote control
Method 3: Press Trigger alarm on the APP interface
Make a call| Press  Enter phone number Press
Enter system Menu| Enter the administrator password on [Standby Page], press to enter the [System Menu]

(Default administrator account: admin; password: 123123)

3.2. Telephone Operation
Once the host alarms, the siren will immediately give off a prompt sound; at the same time, it automatically dials the preset phone number for voice alarm. When the alarm call is not answered, the host will automatically call the next group of phone number, and dial all preset phone numbers three times in a loop. If the dialed call is answered, the host turns off the siren, the phone receiver will receive an alarm message and repeated zone code. At this time, pressing  the telephone keypad can realize different functions:
System arm host in on-hook status: the host dials all phone numbers three times in a loop.
Press [1#] Key: System arm the host stops alarm, start arming; the host no longer makes calls.
Press [2#] Key: System disarm the host stops alarm, start disarming; the host no longer makes calls.
Press [3#] Key: Listen-in the host turns off the siren and monitors the scene for 60s to monitor for abnormal sounds or thieves intrusion in the house.
Press [4#] Key: Anteroom start on-site intercom function for 60s.
Note: When the system receives the wrong command, the system will play the alarm message and turn off the intercom. If you need restart the intercom, please re-enter [4#].
3.3. Remote Controller
Dial the host number remotely, enter the password +# according to the voice prompt after connecting, then
The host in on-hook status: the host dials all phone numbers three times in a loop.
Press [1]: arm, if finished successfully, you will hear a voice prompt “System armed”.
Press [2]: disarm, if finished successfully, you will hear a voice prompt “System disarmed”.
Press [3]: monitoring for 30 seconds, to continue monitoring, press [3] again to monitor for another 30 seconds.
Press [4]: two-way intercom for 30 seconds. You can’t operate the main unit during this time.

Preparation Before Use

4.1. Installation of 4G-SIM Card

1. Please install the SIM card when the host is off;
2. Connect the correct DC-5V power adapter, slide the power switch of the host to ON side.。

4.2. Quick Setting
4.2.1. Download mobile app

• Download “ Smart Life” in App Store or Google Play or scan the below QR code to download the App.http://e.tuya.com/smartlife
• After the APP is installed, please follow the page prompts to register an account and log in: Enter the App, click [Register], use your mobile phone number or email to follow the App page to register an account.

4.2.2. Host Wi-Fi Networking
Fast Networking Mode

1. Make sure the phone is connected to the WiFi rounder (for dual-band router, please select 2.4G connection);
2. Open the APP, click [+] in the upper right corner of the main page; select [Security & Sensors]-> [Alarm (Wi-Fi)];
3. The host enters the WiFi fast networking mode: first, after the smart security host is powered on, enter the administrator password, press the Enter key to enter the system menu page, and then choose to enter [Setting]-> [WiFi  setting]-> [StarLink], The network indicator blinks fast and enters fast networking mode.
4. Click the Next button on the APP page, select the WiFi to be connected and enter the WiFi password, and click Next to connect the WiFi; the network indicator keeping steady-on indicates that the host is successfully connected to the Internet.

Note: The host is better installed near the wireless router; 5Ghz WiFi band is not supported currently.
4.2.3. Hotspot Mode
If the default fast networking is unsuccessful, you can select “hotspot mode” for networking.

1. Make sure the phone is connected to the WiFi rounder (for dual-band router, please select 2.4G connection);
2. Open the APP, click [+] in the upper right corner of the main page; select [Security & Sensors]-> [Alarm (Wi-Fi)],click Next and select “AP Mode” on the upper right corner of the page;
3. The host enters the WiFi hotspot networking mode: first, after the smart security host is powered on, enter the administrator password, press √ key to enter the system menu page, and then choose to enter [Setting]-> [WiFi setting]- > [Soften], The network indicator flashes slowly and enters the WiFi hotspot networking mode;
4. Click “Confirm indicator slowly blink” on APP page-> select the WiFi to biconnected and enter password-> confirm-> go to connect;
5. Find “Smart Life-xxxx” in the WiFi list of the mobile phone and click Connect. After the connection is successful, return to the “Smart Life” APP to perform the WiFi configuration process, the indicator keeps steady-on, indicating  that the host is successfully connected to the network.

APP Operation

5.1. Device Control

Home Arm: This mode is applicable when someone is at home, the accessories in ordinary defense zone being triggered can not trigger the alarm; the accessories in other defense zones being triggered will trigger the alarm.
Away Arm: This mode is applicable when no one is at home, any detection alarm device will trigger the alarm.
Disarm: In this mode, the system is disarm. The alarm is triggered only if the accessories in the emergency zone are triggered.
Trigger Alarm: APP control host alarm.
5.2. History Records
Display user operation records and alarm records.

5.3. Add Accessories
For the products purchased in a kit, accessories have been added, no need for this step.
When you need to add accessories, please choose any of the following ways to add:
Method 1 (APP): Open the APP, enter the host page, select [Accessories]-> [+] below, the host enters the code pairing state (the indicator light flashes red quickly), at this time trigger the device to be added, such as Window/door sensor, PIR Detector and Remote Controller; only one accessory can be added at a time.
After the addition is successful, the APP page will pop up a window to remind, and the host will exit the code pairing state.
Note: APP can add wireless devices, RFID, and the NC / NO attributes of wired devices need to be modified on the host.

Method 2 (see page 14: add directly from the alarm host): support to add up to 100 wireless detectors.
Note：

1. After the accessories are added successfully, the host will beep once, and when the device is added repeatedly, the host will beep twice;
2. The accessories in a kit have been added when leaving the factory; For other wired accessories and RFID addition, please refer to the following [Device management];
   Trigger PIR: PIR detects human movement; Trigger door magnet: separate the launch box and the magnetic strip box by more than 0.39in/10mm; Trigger remote control: Press the Away Arm, Home Arm or Disarm button on the remote controller.

5.4. Accessory Attribute Editing

zone is triggered
Normal Zone| Alarm immediately when defense zone is triggered| No alarm when defense zone is triggered| No alarm when defense zone is triggered
Home Defense Zone| Alarm immediately when defense zone is triggered| Alarm immediately when defense zone is triggered| No alarm when defense zone is triggered
Delay Zone| Delay alarm when defense zone is triggered| Delay alarm when defense zone is triggered| Delay alarm when defense zone is triggered

5.5. Setting

1. Set the Arm delay time, 0s, 30s, 60s and 90s are optional.

2. Set timed arm and disarm.

3. On: sound alarm when alarming;
   Off: mute when alarming. Default: On.

4. Alarm time APP, 4 options available: 60s, 120s, 180s, 240s. Default: “180s”.

5. On: APP or keyboard operation or setting, host prompt tone feedback;
   Off: APP or keyboard or setting, no host prompt tone feedback. Default: On.

6. On: when the accessory is low battery, push notification;
   Off: when the accessory is low battery, no push notification. Default: On.

7. On: receive alarm notification;
   Off: do not receive alarm notification. Default: On.

8. 0s, 30s, 60s and 90s are optional; Default: 30s.

9. On: the doorbell function is on;
   Off: the doorbell function is off. Default: Off.
   Note: Firstly you need to change the device type of the corresponding accessory to doorbell, and then turn on the doorbell switch in the settings to make the doorbell function effective.

10. Set alarm phone number, Max. 6 groups.

11. Set alarm SMS number, Max. 6 groups.

12. Control the host to restore the factory settings, clear the accessory data and WiFi networking data.

13. Set the host language version, please set the corresponding language version according to the region.

5.6. Timed Arm/Disarm Setting
Select [Setting]-> [timer] to add timer. Allow to set timer for Away arm, Home arm or disarm, etc.

5.7. Doorbell Setting

1. Add the doorbell button or other accessories to the host, please refer to [Add Accessories];
2. Find the added detector device in [Accessories] on the main page of the APP device, change its device type to [Doorbell], rename and save it;
3. Turn on the doorbell switch in the settings;
4. At this time, when the doorbell button or other accessory device is triggered, the smart alarm will sound the doorbell prompt tone and push the information of someone’s visit to the mobile phone APP.

Note:

1. When the standard doorbell button in the set is added to the alarm, the default name displayed on the [Accessories] page is “Door Magnet XX”, and the device type is “Door Magnet” by default, you need to change the device type to  [Doorbell] and rename it.
2. The device type is door magnet, PIR detector and other accessories can be set as doorbell trigger, remote controller and emergency button do not support setting as doorbell trigger.

Host Setting

Default administrator (account: admin; password: 123123 (modifiable))
Enter the administrator password on [Standby Page], press √ to enter the [System Menu]

6.1. Number Management
Add Number
Support to set 6 groups of alarm phone numbers and 6 groups of alarm SMS numbers.

1. On the system menu page, press 1 or【↑/↓】 key to select [Setting], press √ key to enter [System setting];
2. Select [+ Add phone], press √ to enter [Add phone];
3. Enter the phone number, press the ↓ key to move the cursor to the phone or SMS, and press the √ key to set the number as the alarm phone number or alarm SMS number;
4. Press ↓ key, move the cursor to [Save and Back] and press √ key to save.

Edit Number
On the [Phone management] page, press ↑ or ↓ to select the number to be edited and press √ key, select [Edit] and press √ key to modify the number or modify the alarm mode of this number, move the cursor to [Save and Back] and press √ key to save.

6.2. Device Management
Wireless Device Addition
Support to add up to 100 wireless detectors.

1. On the system menu page, press 2 or【↑/↓】 key to select [Device], press √ key to enter [Device management];
2. Select [Wireless device], press √ to enter [Wireless device];
3. Select [+ Add wireless device], press √;
4. Trigger the wireless detector to be added, move the cursor to [Save] and press √ to save.

Wireless Device Attribute Setting:
On the [Wireless device] page, press ↑ or ↓ to select the device to be edited, press √ key, select [Edit] and press √ key, set the device attributes and save.

Wired Device Management
Supports 2 wired inputs

1. On the system menu page, press 2 or【↑/↓】 key to select [Device], press √ key to enter [Device management];
2. Select [Wired device], press √ to enter the [Wired device] page;
3. Select the wired device to be edited, press √ key to enter the attribute setting.

Wired Device Attribute Setting
Input Detection: After turning on the feature, the wired port input is valid.
NC / NO: Select according to the (Off / On) trigger type when the accessory alarms.
Ordinary defense zone / Home defense zone / 24-hour defense zone / Delay defense zone: Set the type of defense zone for wired devices.

6.3. RFID Card Management
RFID Addition
Support add up to 10 RFID.

1. On the system menu page, press 2 or【↑/↓】 key to select [Device], press √ key to enter [Device management];
2. Select [RFID card], press √ key to enter the [RFID card] page;
3. Select [+ Add RFID], press √ key;
4. Trigger the RFID card to be added, move the cursor to [Save] and press √ to save.

RFID Attribute Setting
On the [RFID card] page, press ↑ or ↓ to select the device to be edited, press √ key, select [Edit], press √ key, exit after set RFID attributes successfully.

RFID Card Attributes:
Card Swipe Sound: After turning on the RFID function, there will be voice prompts when swiping RFID card.
Swipe to Arm: After turning on the RFID function, the system Armed operation can be performed when swiping the RFID card.
Swipe Card to Disarm: After turning on the RFID function, the system Disarmed operation can be performed when swiping the RFID card.

6.4. User Management
Support up to 16 user accounts (1 administrator account (admin), 15 guest accounts (guest)).
Note: Only entering the correct administrator password can enter the [System Menu].
User Addition

1. On the system menu page, press 3 or【↑/↓】 key to select [User], press √ key to enter [User management];
2. Select [+ Add users], press √ to enter the [Add users] page;
3. Enter the user password of the user, move the cursor to [Save and Back] and press √ to save.

User Password Modification
On the [User management] page, press ↑ or ↓ to select the user account to be edited, press √ key, select [Edit], press √ key, enter the new password, move the cursor to [Save and Back] and press √ key to save.

User Delete
On the [User management] page, press ↑ or ↓ to select the user account to be deleted and press √ key, select [Delete] and press √ key.

6.5. History Management
Operation Record

1. On the system menu page, press 4 or【↑/↓】 key to select [History], press √ key to enter [History];
2. Select [Operation record], press √ to enter the operation log review page.

Alarm Record

1. On the system menu page, press 4 or【↑/↓】 key to select [History], press √ key to enter [History];
2. Select [Alarm record] and press √ to enter the alarm record review page.

6.6. Voice Record
Voice Record Settings

1. On the system menu page, press 5 or【↑/↓】 key to select [Record], press √ key to enter [Voice record setting];
2. Select [Record], press √ key and count down 3 seconds to enter the record (only a record of 10 seconds can be recorded, each re-record will cover the previous record, after alarming, the record will play once when getting through
   the phone call), once the record is 100% complete, the icon will change from [Done] to [Record].
   

Play Record
On the voice record setting page, press 5 or【↑/↓】 key to select [Play], and press the √ key to automatically play the last recorded record; Delete Recording
On the voice record setting page, press the ↑ or ↓ key to select [Delete], and press the √ key to delete the record.

6.7. System Setting
6.7.1. WiFi Setting
Please refer to [Host Wi-Fi Networking] in [Quick Setting] for more details, page 07.
6.7.2. Doorbell

1. On the system menu page, press 6, or【↑/↓】 key to select [Setting], press √ key to enter [System setting];
2. Press ↑ or ↓ key to select [Doorbell], press √ key to enter [Doorbell] page; press √ key to turn on or off the doorbell function;
3. Press ↑ or ↓ key to select [Trigger device], press √ key to enter the Trigger device page; press ↑ or ↓ key to select the trigger device of the doorbell, and press the √ key to select or cancel.

6.7.3. Timer Setting

1. On the system menu page, press 6, or【↑/↓】 key to select [Setting], press √ key to enter [System setting];
2. Press ↑ or ↓ key to select [Timer setting], press √ key to enter the [Timer setting] page;
3. Press ↑ or ↓ key to select [Timed disarm], [Timed arm] or [Timed home arm], and press √ to enter the Add timed task page;
4. Press ↑ or ↓ key to select [+ Add timed task], press √ key, set the timing information and save according to the interface prompt.

6.7.4. Parameter Setting

1. On the system menu page, press 6, or【↑/↓】 key to select [Setting], press √ key to enter [System setting];
2. Press ↑ or ↓ key to select [Parameter setting], press √ key to enter the [Parameter setting]page;
3. Press↑ or ↓ key to select the corresponding parameter, press √ key to enter the setting.

Off: will not notify the user via phone call when alarming.
SMS| On: notify the user via SMS when alarming; Off: will not notify the user via SMS when alarming.
APP| On: notify the user via APP push notification when alarming; Off: will not notify the user via APP push notification when alarming.
Switch of Alarm Sound| On: sound alarming; Off: mute when alarming. Default: On
Alarm Time| 4 options available: 60s, 120s, 180s, 240s. Default: 90s.
Arm Delay Time| 4 options available: 0s, 30s, 60s and 90s. Default: 30s.
Alarm Delay Time| 4 options available: 0s, 30s, 60s and 90s. Default: 30s.

6.7.5. Language Setting

1. On the system menu page, press 6, or【↑/↓】 key to select [Setting], press √ key to enter [System setting];
2. Select [Language setting], press √ to enter the [Language setting] page.

6.7.6. Operation Prompt Tone
On the [System setting] page, press 6, or【↑/↓】 key to select [Operation sound], and press √ to select ON or OFF;
ON: APP or keyboard for operation or setting, the host has prompt sound feedback;
OFF: APP or keyboard for operation or setting, the host has no prompt feedback.
Default: On.

6.7.7. Time Settings

1. On the system menu page, press 6, or【↑/↓】 key to select [Setting], press √ key to enter [System setting];
2. Select [System time setting], press √ to enter the [System time setting] page, and press ↑ or ↓ to select and modify the time.
   Note: When modifying the time, delete the existing number first and then enter the new number.

6.7.8. GPRS Settings

1. On the system menu page, press 6, or【↑/↓】 key to select [Setting], press √ key to enter [System setting];
2. Select [GPRS server setting], press √ to enter the [GPRS server setting] page, and press ↑ or ↓ to select and enter the ID, IP and other information to connect (alarm monitoring center) platform.

6.7.9. Factory Settings

1. On the system menu page, press 6, or【↑/↓】 key to select [Setting], press √ key to enter [System setting];
2. Select [Factory default], press √ to enter the [Factory default] page, select [Factory set] and press √.

6.7.10. System Version

1. On the system menu page, press 6, or【↑/↓】 key to select [Setting], press √ key to enter [System setting];
2. Select [System version], press √ to enter to query current model and software version.

6.8. SMS Function
SMS Prompts

1. Message prompt of Host Armed, Disarmed and Home armed.
2. SMS message prompts of when plugging the external power source , unplugging the external power source or low power.
3. SMS message prompts of low power in defense zone.
4.  Alarm message prompt.

······
Password #36# Phone Number# (Sixth Group)
Enquiry Phone Number Setting| Password #30#
Alarm Phone Number Deletion| Password #31# Phone Number#
······
Password #36# Phone Number#
Alarm SMS Number Setting| Password #41# Phone Number#
······
Password #46# Phone Number# (Sixth Group)
Enquiry SMS Number Setting| Password #40#
Alarm SMS Number Deletion| Password #41# Phone Number#
······
Password #46# Phone Number#
SMS Notification of Arm/ Disarm| ON/OFF, OFF: Password #610#; ON: Password

611#

SMS Notification when Accessories are Low-voltage| ON/OFF, OFF: Password

620#; ON: Password #621#

Switch of Alarm Siren| ON/OFF, OFF: Password #630#; ON: Password #631#
Switch of Operation Prompts| ON/OFF, ON (Voice Prompt): Password #641#; ON (Mute): Password #640#
Delay Time of Arm| Password #71XX#; XX: 00 means 0s, 01 means 30s, 02means 60s, 03 means
90s; XX should be double-digit, use with 0 for single digit
SMS Setting of Alarm Delay Time| Password #72XX#; XX: 00 means 0s, 01 means 30s, 02means 60s, 03 means
90s; XX should be double-digit, use with 0 for single digit
SMS Setting of Alarm Siren Sounding Time| Password #730X#; X means minute: only 1-4 is allowed
Status Inquiry| Password #81#; Host Armed/ Disarmed/ Home Armed; SIM CSQ: CSQ: XX (0-
33, bigger the number, stronger the signal); When the XX shows 99, it indicates
no signal

How to Install

Smart Security Alarm Host
When installing the host, please note that the distance between the host and the wireless router should not be too far, just keep it at 6.56-16.4ft/2-5m. The host should be installed in the central area of the defense area as much as possible to ensure that the signals of all wireless detectors can be covered. Please note that the host should be installed as far away as possible from large metal  objects or household appliances with high frequency interference, while avoiding shields such as reinforced concrete wall protection and fire doors.

PIR Detector

1. Installed on the solid wall, about 5.9-6.56ft/1.8-2m above the ground Use screws to fix the bracket on the wall; this installation method is suitable for most solid walls.

2. Installation suggestion
   Note: The detection range of this detector is fan-shaped (detection distance is about 23ft/7m, detection angle is about 90°).

3. Warm notice

Window/Door Sensor
Use double-sided tape to attach the detector to the door or window.

When the battery needs to be replaced:
Please firstly use a screwdriver to separate the rear cover A, then replace the battery.

Basic Specification

Smart Security Alarm Host
Power supply: DC 5V
Wireless standard: IEEE 802.11 b/g/n, 433.92MHz (transmit and receive)
RF distance: 229.7ft/70m (open air)
Modulation system: AM
Receive sensitivity: -110dBm
Static power consumption: ≤150mA
Alarm power consumption: ≤400mA
Working environment: temperature -10℃ ~ + 50℃, humidity＜90% RH
Product size: 20013631mm
PIR Detector
Battery model: DC 6V, 4 AAA batteries
Static current: ≤60uA
Alarm current: ≤20mA
Wireless standard: ASK433.92MHz
Wireless distance: ≥80m(open air)
Detection angle: 110° horizontal, 60° vertical
Working environment: +5℃ ~ + 45℃
Product size: 116mm60mm38mm (without mounting bracket)
Window/Door Sensor:
Battery type: DC 3V, CR2032 lithium battery
Static current: ≤3uA
Alarm current: ≤20mA
Wireless standard: ASK433.92MHz
Wireless distance: ≥80m
Working environment: -20℃ ~ + 55℃
Remote Controller:
Battery model: DC 3V, CR2032 lithium battery
Static current: ≤1uA
Alarm current: ≤10mA
Wireless standard: ASK433.92MHz
Wireless distance: ≥80m
Working environment: -20℃ ~ + 55℃

Precautions

• Minimize the distance between accessories and the host;
• Please avoid reinforced concrete and electrical equipment between the accessories and the host;
• Please do not use the product in a humid environment;
• Please do not use the product in flammable and explosive environments;
• Please keep the product surface clean and dry.

Basic Configuration

Simple Troubleshooting

Change the mounting place
**** Can not alarm| Is the SIM card installed or not?
Is the PIN set on the SIM card?| Confirm the correct code, and then re-code
Whether the probe is of enough power to launch?| Replace the battery
Can not dial the phone| Is the mobile signal strong enough?| Change the place
Is your cell-phone topped-up?| Check and top up
Check if the phone number is set correctly| Reset
Siren does not ring| Is the siren of good contact?| Examination
Is the zone muted?| Reset
Playback confusion| Have you ever recorded?| Re-record
Can not be remotely controlled| whether the remote control password input is correct ?| The original is 123456, Enter the password to hear the key tone, then machine confirm that input is valid.

Storage, transportation and after-sales service

Storage conditions: Temperature(-10°C~+40*C), humidity≦90%, ventilated, no corrosive objects, and the standard stacking layers < 6 layers.
Transportation conditions: The stacked layers < 6 layers. Avoid impact during transportation. The remaining conditions are as above.
After-sales service: The company implements perfect after-sales service for products. If the system fails, please do not disassemble and repair it by yourself.
Please contact the merchant you purchased.

http://e.tuya.com/smartlife
The version number: W4Q-EN-V1.0-202006-18544
We reserve all the right of explanation of this user manual

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