DUKAP ODKSTE-GRE Stellar Aluminum 5-Piece Sectional Instruction Manual
- June 4, 2024
- DUKAP
Table of Contents
ODKSTE-
GRE Stellar Aluminum 5-Piece Sectional
Instruction Manual
Assembly Instructions
Caution: You must read this before you proceed
Stellar collection
ITEM#: ODKSTE-GRE 
www.fsc.orghttps://qrco.de/DUKAPOUTDOOR
CAUTION
- This Set is NOT a TOY.
- Keep your child/children at bay in the process of assembly.
- For turning the Set and to prevent damage to the set, 02 persons may be needed to execute this action.
- Note: 50% Tighten before fixing all bolts, do not fully tighten the screws.
If you have any issues with your order, please contact us before returning Mon-Fri 9 am-5 pm EST + 1-844-554-6872 / info@dukapgear.com
Parts List
NOTE: 50% TIGHTEN BEFORE FIXING ALL BOLTS, DO NOT FULLY TIGHTEN THE
SCREWS
Care & Maintenance
| Do not put hot items directly on the furniture surface
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| Do not clean furniture with harsh cleansers or polish.
| To obtain the longest lifespan of your outdoor products, minimizing exposure
to direct sunlight is recommended.
| Children should not climb or jump on the furniture.
| Do not write on furniture without a padded barrier to protect the surface.
| To obtain the longest lifespan of your outdoor products, avoid extended and
lengthy exposure to rain, snow, and direct sunshine. Whenever possible cover
the product and /or place it under the patio or awnings.
| Not for commercial use. For residential use only.
| Stains may be removed with a mild soap solution and a damp cloth.
| Keep away from sources of ignition.
| Dust and pick-up spill using a clean, non-colored, lint-free cloth.
WARNING ( for California residents): This product can expose you to chemicals including Wood dust, which is known to the State of California to cause cancer. For more information, go to www.P65Warnings.ca.gov.”
Product Warranty Information
DUKAP warrants to the Original Purchaser who acquired a new product from DUKAP
or its authorized resellers that this product will be free from defects in its
workmanship and materials, under normal use and service conditions, as
described herein. “Defects” as used in this warranty, are defined as any
imperfections that impair the use of the furniture or product. DUKAP will
replace any defective part, at its discretion, and without charge to the
original purchaser other than the freight from the end consumer to DUKAP.
Replacement parts can only be supplied if parts are available. Items out of
production may be unavailable. This warranty will be effective for the
applicable time period beginning the date of purchase on your original sales
receipt. DUKAP’s obligation under this warranty is limited to repairing or
replacing products or parts as provided herein. This product has been designed
for and is intended for outdoor and residential use only.
This warranty is Original Purchaser’s sole remedy for product defects, and
this warranty does not extend to any product, or damage to any product, caused
by or attributed to abuse or misuse, products used for commercial or rental
purposes, use modifications of, or attachments to the product, and products or
parts not used, maintained, or extended hereunder is in lieu of any and all
other warranties, express or implied, including without limitations any
implied warranty or merchantability or of fitness for a particular purpose.
Please note, that exposing these products constantly to rain, snow and direct
sunshine, may lower the lifespan of the product and damage the material.
Damage of this nature is not covered under this warranty.
DUKAP will not be responsible for indirect, special, incidental, or
consequential damages. This warranty is limited to merchandise purchased in
the Continental United States. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitations or
exclusions may not apply to you. This warranty gives you specific legal
rights. You may also have other rights that may vary from state to state.
DUKAP will advise you of the procedure to follow in making warranty claims.
The following are the procedures for warranty claims:
a. Call us Monday — Friday, from 9 am-5 pm (Eastern Time) at 1(844)-554-6872
to explain the defect and give your name, address, and phone number. Please
have ready the model number of our product, date, and place of purchase. You
can also write to us by e-mail to
info@dukapgear.com and include the same
information.
b. If we determine that replacement will remedy the situation, and in order to
determine the extent or the cause of the defect, the purchaser will need to
send the part in question at the purchaser’s expense. Once we receive the
part, we will examine it and determine whether the claim is valid (or not),
and then proceed to send the replacement. We will ship the replacement at our
expense. All returned items require an RA (Return Authorization) number, which
can only be provided by a DUKAP Customer Service Representative when the
return request is submitted.
Items received without an RA may not be accepted or may increase your return
processing time. Once an item has been received by DUKAP, refunds or
replacements will be processed within 5 business days. All returns must be
shipped back to the DUKAP Return Center at the customer’s expense. If the
reason for return is a result of an error by DUKAP then DUKAP will provide a
pre-paid shipping label via email. Boxes for return shipping will not be
provided by DUKAP and is the customer’s responsibility to either use the
original shipping boxes or purchase new boxes. Pictures may be required for
some returns to ensure an item is not damaged prior to its return. Items
returned are not considered undamaged until they are received by DUKAP and
verified as such. All damages to items are the customer’s responsibility until
the item has been received by and acknowledged by DUKAP as undamaged.
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