Volkswagen 2023 Atlas Cross Sport Owner’s Manual
- June 15, 2024
- Volkswagen
Table of Contents
- Introduction to Your Atlas Cross Sport
- Luggage Compartment Lid/Memory Seats
- Driver Assistance Features
- Climatronic System
- Navigation/myVW
- myVW
- Bluetooth Technology/Voice Recognition
- TPMS/Keyless Access/Windshield Wipers and Washer
- App-Connect
- Warning/Indicator Lights
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
2023 Atlas Cross Sport
Quick-Start Guide
The information within this guide must be used in conjunction with the
information in the Volkswagen Owner’s Manual. You should refer to your
vehicle’s Owner’s Manual and Infotainment System Booklet for all information,
warnings and feature limitations. Always pay careful attention to the road
and do not drive while distracted.
Some Infotainment features can only be accessed and operated when the vehicle
is standing still
Introduction to Your Atlas Cross Sport
-
Digital Cockpit
Displays vehicle system and function information. Digital Cockpit Standard Display options can be accessed using the multi-function steering wheel controls. Digital Cockpit Pro Display options can be accessed using the multi- function steering wheel controls and can be customized using the Infotainment touchscreen. -
Infotainment
Touch-sensitive buttons control the various Infotainment functions, including radio, media selections, App-Connect functions, phone operation, vehicle functions and the optional Navigation system. -
Start-Stop System
Start-stop is automatically activated when the ignition is switched on. When the light is off, the system is activated. System is deactivated when the light is on. See operating conditions in your Owner’s Manual. -
USB-C Port
USB Type C ports allow you to connect your mobile phone to your Atlas Cross Sport using the latest generation of USS. To utilize USS Type C, you must have a compatible cable. To find a cable that converts your phone’s charging port to a USS Type C connector, click here. -
Wireless Charging
Can charge a Qi-capable mobile phone without the need to plug in a cable. Simply place your device securely in the center of the surface with the display facing up. An alert in the Infotainment system indicates when charging begins. -
Trunk Lid Power Trunk
Pull on this switch to open the power trunk lid. When the ignition is on and the vehicle is in Park, pull and hold this switch to close the power trunk lid. If your vehicle is not equipped with power trunk, this button will unlock the trunk lid. -
Steering Wheel Left Side Controls
Buttons for operating the Cruise Control or Adaptive Cruise Control and other Driver Assistance features.
Volume settings for radio, Navigation system notifications or phone calls. -
Steering Wheel Right Side Controls
Voice Control Button: Activates the Voice Recognition System. Short press to activate Volkswagen Voice Control. Long press to activate third party voice control with a compatible smart phone connected to App-Connect.
VIEW
VIEW Button: Will allow you to switch between display. Depending on equipment, displays and settings may vary. Please see owners manual for more information.
OK Button: Used to select settings for features in the instrument cluster display.
Horizontal Menu Buttons: Used to navigate through the instrument cluster’s main menus.
Vertical Arrow Buttons: Push to navigate inside a specific menu.
Horizontal Arrow Buttons: Push to change radio stations, scroll through radio presets or select the next or previous media track.
Steering Wheel Heating: Activates the heated steering wheel. Can be pressed repeatedly to select between three levels of heating and held for one second to save a heating level. Press and hold to recall the last saved level. To turn off, press repeatedly until bar display in the instrument panel goes out. -
Remote Start (not shown)
If your vehicle is equipped with this feature, the engine can be started from outside the vehicle with the Remote Start button, allowing the HVAC system to heat or cool the interior. On your key fob, press the Lock button, then the Remote Start button (x2) twice. Pressing three times will cancel the operation.
In vehicles equipped with Remote Start and seat HVAC, the following features will be activated automatically:
-
Seat Ventilation – Level 2 switches on when outside temperature is above 68°F to cool seats.
-
Seat Heating – Level 2 switches on when outside temperature is below 59°F to heat seats.
Applies to vehicles equipped with seat ventilation. -
Available on select trim lines
**Available on select trim lines. See Owner’s Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use.
Luggage Compartment Lid/Memory Seats
Luggage Compartment Lid
Changing and Saving the Opening Angle
Applies to vehicles equipped with power height adjustment.
The opening height of the rear hatch can be adjusted.
- While the rear hatch is opening, press the Luggage Compartment Lid button on the remote key fob to stop it at the desired height. You may also stop it by pressing the button on the rear hatch.
- Press and hold the on the rear hatch edge until the rear lights blink and a tone is heard.
• The opening height of the rear hatch can be readjusted to the maximum height by pushing upward on the rear hatch and then repeating Step 2.
Easy Open Sensor-Controlled Luggage Compartment Lid
Applies to vehicles equipped with the sensor–controlled Luggage Compartment
Lid feature
- You must be carrying your vehicle key on your person, e.g., in your pocket, hand or purse.
- The ignition must be off.
- Quickly move your foot and shin as close to the bumper as possible without contacting the bumper (in kicking motion). Your shin must be in the upper part of the sensor’s range and your foot in the lower part.
- Quickly move your shin out of range. The rear hatch opens automatically.
Activate/Deactivate Easy Open Function
The Easy Open function can be activated and deactivated in the infotainment
system.
- Select the Vehicle menu.
- Select the Settings submenu.
- Scroll down the list and assign the settings under Opening and closing.
Memory Seats
Saving Seat Position to Memory
- Adjust the driver’s seat and outside mirror positions to your preferred positions.
- Press and release the SET button.
- Press and hold the memory button 1, 2 or 3 until the chime sounds.
Recalling Stored Memory Settings
-
With the vehicle stopped and the ignition ON, press and hold the corresponding memory button.
OR -
With the ignition off and the driver’s door open, press and hold the memory button until the stored position is reached.
Warning: See Trunk Lid tin your Owner’s Manual for more detailed information
and for important safety warnings.
Warning: See See Memory Seats in your Owner’s Manual for more detailed
information and for important safety warnings.
Driver Assistance Features
Activate Cruise Control or Adaptive Cruise Control
Depending on vehicle equipment.
Locate the Cruise Control buttons on the left side of the multi-function
steering wheel.
- Press the button to activate Cruise Control or Adaptive cruise control depending on vehicle equipment.
- A speedometer icon or appear in the instrument cluster display.
Set Cruising Speed
- When you get to your cruising speed, press the SET button on the multi-function steering wheel.
- A green cruise control indicator light or illuminate in the instrument cluster display.
- To increase/decrease the speed by 1 mph increments, press the+ or – button.
- To increase/decrease the speed by 5 mph increments, press and hold the+ or button.
Cancel and Resume
- To cancel the cruise speed, press the brake pedal or press the button once on the multi-function steering wheel.
- The green CRUISE indicator light will go or your last selected speed stays in memory until you turn off the ignition or turn Cruise Control off.
- To resume your set speed, press the RES button on the multi-function steering wheel.
Turning Cruise Control System Off
- Press twice.
watch the Cruise Control video.
Adaptive Cruise Control Distance Level Setting
Applies to vehicles equipped with Adaptive Cruise Control
Adaptive Cruise Control (ACC) helps maintain an individually stored constant
speed and a previously set distance between your vehicle and those in front of
you. When you approach a slower moving vehicle in front of you, the vehicle
may brake if the situation requires. When the vehicle is no longer present,
ACC will accelerate back to the stored speed. You can set the speed dependent
distance from the vehicle ahead to one of five levels.
- To change the ACC distance interval, press the button to cycle through the distance intervals until you reach your desired distance level. When the shortest interval is reached, the distance returns to the greatest interval when the button is pressed again.
watch the Adaptive Cruise Control video.
Travel Assist System
Applies to vehicles equipped with Travel Assist and Adaptive Cruise Control.
Within system limits, Travel Assist system enables your vehicle to steer,
accelerate, and brake automatically while also keeping the vehicle centered in
lane. Travel Assist can also maintain a constant distance to vehicles in front
which is selected by the driver. The driver must maintain supervision as the
Travel Assist system is not an autonomous feature. To enable Travel Assist:
- Press the , button on the multi-function steering wheel to activate Adaptive Cruise Control.
- Press the button to switch from Adaptive Cruise Control to Travel Assist.
- Press the SET button on the steering wheel at the desired speed.
- To cancel the Travel Assist, press the brake pedal or press the , button on the steering wheel.
- To resume Travel Assist, press the RES button on the steering wheel.
Watch the Comfort Drive Travel Assist video.
Deactivating Adaptive Cruise Control
Applies to vehicles equipped with Adaptive Cruise Control
To deactivate Adaptive Cruise Control, and use Conventional Cruise Control:
- Press the button. Depending on vehicle equipment, it may be on the steering wheel or the end of the turn signal stalk.
- Using the vertical menu buttons on the steering wheel, scroll to Speed.
- Select Cruise Control in the instrument cluster display then press the OKI button.
Adaptive Cruise Control is now deactivated, and your vehicle will maintain the set speed using conventional cruise control, until the next ignition cycle.
Assistance System Setting
If your vehicle is equipped with Driver Assistance features, you can access
the Assistance system settings menu in the Infotainment system, allowing you
to modify Driver Assistance feature operation.
- Press Menu.
- Press the Assist Syst. icon on the display.
- Touch the image that represents the feature.
OR
Touch access Assistance system settings.
Disabling Park Distance Control Audible Tone
The audible tone from the Park Distance Control System can be disabled by
pressing the F¼. button on the center console. The warning will reactivate
automatically when the reverse gear is engaged or the button is pressed again.
Warning: See Driver Assistance Systems in your Owner’s Manual for more
detailed information and for important safety warnings. Driver Assistance
features are not substitutes for attentive driving
Climatronic System
Heating and Air Conditioning
Climatronic system available only on certain models.
- To cool off or warm up automatically, press the AUTO button to turn the system on.
- Adjust the driver’s temperature dial to your preferred setting.
- Press the SYNC button to synchronize the temperatures between the zones. If there is a large temperature difference between the two zones, it may hamper the system’s ability to quickly cool the interior.
- In extreme heat, press the MAX A/C button. When a comfortable temperature has been reached, press the AUTO button.
Watch the Automatic Climate Control video.
Max Defrost/Rear Defrost
- Press the Max Defrost button. It is recommended to turn the temperature setting to HI for quickest defrost/defogging.
- The A/C function comes on automatically and it is recommended to leave A/C on to dry the air.
- When the windshield is clear, press the AUTO button.
Side view mirror heating turns on automatically when the Rear Defrost button is pressed and outside temperatures are below +68F (+20C).
Note: In the event of significant fogging, opening a window briefly can help
Auro
AUTO allows you to regulate and maintain the occupant compartment temperature
at a desired level automatically.
- Turn the driver side temperature dial to the desired temperature.
- Press the AUTO button if it is not already illuminated.
SYNC
The driver’s settings will be applied to the passenger and rear climate zones.
- Select your preferred temperature with the left temperature dial. Adjust the fan speed and vents if necessary.
- Press the SYNC button. The light on the button will illuminated showing the sync feature is active.
Air distribution
The Air Distribution button directs air to the floor, panel or defrost vents
or a combination of vents. Pressing the button multiple times toggles through
the different airflow settings.
Seat Heating/Ventilation
Applies to vehicles with Seat Heating/Ventilation.
- warm up quickly on a cool morning, press the al button for seat heating.
- To cool down quickly in warm weather, press the J button for seat ventilation.
Warning: See Climate Control in your Owner’s Manual for more detailed information and for important safety warnings.
Navigation/myVW
Discover Media Touchscreen Navigation
Press the NAV icon on the touchscreen to open the Navigation Home View. The
Home View shows your current position in the middle of the screen as a cursor
that is situated in relation to the actual position of the vehicle and five
suggested destinations which are based off of your last destinations,
predicted destinations, favorites or imported destinations from your Car-Net®
app. The Home View map is oriented with north at the top of the screen and the
actual positions of the proposed (0-5) destinations are relative to the
actual position of the vehicle.
To search for a specific destination:
- Select the search icon .
- Begin entering a Point of Interest (POI) or address information with House number, Street and City.
- When your search address or POI appears in the dropdown suggestion bar, select the correct address on the screen.
- Select Start to begin the route.
Applies to vehicles equipped with the Navigation feature. When entering an address for another state, use only the two–character abbreviation for the state. Entering a destination on the touchscreen or changing any settings can only be done when the vehicle is stationary
Additional Settings
With Route Options you can:
- Choose between 3 alternative routes, if available, by clicking on the route info panel where the most recommended route is highlighted in blue.
- Use Dynamic route guidance if online traffic is available.
Before starting your route:
- Route criteria can be modified by tapping .
After starting your route:
- Modifications to the current route such as avoiding tolls or seasonal restricted roads are possible by tapping .
- Route criteria can also be modified by tapping and selecting .
Requires the vehicle to be equipped with MIB3 Infotainment with navigation, an
active data plan, vehicle cellular and GPS connectivity, as well as a W
Car–Net paid subscription and acceptance of their Terms of Service.
Note: Always pay careful attention to the road, and do not drive while
distracted. SiriusXM audio and data services each require a subscription sold
separately, or as a package by Sirius XM Radio Inc. If you decide to continue
service after your trial, the subscription plan you choose will automatically
renew thereafter and you will be charged according to your chosen payment
method at the current rates. Fees and taxes apply. To cancel, you must call
SiriusXM at 1–866-635-2349. See SiriusM
Customer Agreement for complete terms at
www.siriusxm.com. All fees and programming subject
to change. Sirius)M and all related marks and logos are trademarks of
Sirius)XM Radio Inc.
Point of Interest (POI)
To find a specific point of interest:
- Press the NAV icon. Then press tik on the touchscreen to open the keyboard function to search POls.
- Search for your desired POI i.e., airport.
- Select Start to begin route guidance.
OR
- Press the NAV icon, then select a POI currently displayed on the map (this is great for finding nearby fueling stations).
- Select Start to begin route guidance.
Cancel Active Route Guidance
- Press Stop Route Guidance directly.
OR
- Select Menu icon in the Navigation screen.
- Select the Stop Route Guidance option on the touchscreen.
Alternative Navigation
Turn-by-turn directions are also available by mirroring your favorite
smartphone app to your Infotainment screen. Using the maps app on your device,
you can connect to Volkswagen App-Connect by using a manufacturer-approved
cable to your vehicle’s USB-C port or wireless if available.
Car-Net Plus Navigation
With real time information, navigation is even smarter: keep up-to-date with
practical details such as online traffic information, route calculations and
map updates. Constantly updated data provides you with useful information and
ensures the best possible route to your destination.
Availability is subject to your mobile network provider’s network coverage.
Requires additional paid subscription.
myVW
All things VW. All in one place.
Put essential tools and information at your fingertips. Enjoy features such
as:
-
Service reminders’, scheduling & history’
-
Maintenance schedules
-
Roadside assistance requests°
Plus, get remote features and more when you activate VW Car-Net; -
Remote start’ & lock/unlock
-
Vehicle alerts
-
Last parked location myVW Enrollment Process (if not performed by dealer):
1. Download the myVW app
2. Click “Sign up” and enter your email and a password
3. You’ll get an email; click on the link
4. Follow the steps to set up your account
5.If you do not see your car in the app:
• Enter the VIN found on the driver’s side of the dashboard
• Scan a QR code or enter a registration number from your infotainment screen. To find these, go to Menu > Settings > VW Car-Net online services > Registration
6. Create a 4-Digit PIN
7. Activate VW Car-Net to enjoy remote features’
To learn more about myVW go to vw.com/owners
Volkswagen highly recommends that a maintenance service be performed every
10,000 miles or 12 months, whichever occurs first. Actual recommended service
intervals and scheduled maintenance services vary based on vehicle model,
model year, and mileage. See your Volkswagen dealer, warranty & maintenance
booklet, and/or yW Care Terms and Conditions for details
Service history is available as long as work was performed since after January
2014 at a participating Volkswagen dealership
Roadside Assistance provided by a third party. May require additional payment
for services rendered. See owner’s literature for limitations and details.
‘ Awailable on most MY20 and newer vehicles. Always pay careful attention to
the road and do not drive while distracted. Certain services require trial or
paid subscriptions, which may have their own terms and conditions. Car-Net
Remote Access requires a W ID, my/W app, and myWW account, cellular
connectivity, network compatible hardware, availability of vehicle (PS signal,
and acceptance of Terms of Service. Not all services and features are
available on all vehicles and some features may require the most recent
software update.
Certain Car-Net services, such as Roadside Call Assist, connect out to 3rd
party providers that may require additional payment. Standard text and data
rates may apply for app and web features. See Terms of Service, Privacy
Statement, and other important information at www.vw.com/carnet. Do not drive
while distracted. Vehicle features and content may vary depending on vehicle
equipment. Please see owner manual for further information.
Requires my/W Mobile App and compatible factory–installed or dealer–installed
remote start feature. See Owner’s Manual for further details and important
warnings about the keyless ignition feature. Do not leave vehicle unattended
with the engine running, particularly in enclosed spaces, and consult local
laws for any limitations on use. Standard text and data rates may apply
- Requires myWW mobile app. Standard text and data rates may apply. See Owner’s Manual for further details and important warnings about locking and unlocking your vehicle remotely.
Standard text and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.
Warning: See Navigation in your Infotainment System Booklet for more
detailed information and for important safety warnings. Navigation is an
optional feature.
Warning: See myWW in your Owner’s Manual for more detailed information
and for important safety warnings.
Bluetooth Technology/Voice Recognition
Pairing a Compatible Phone
- With the ignition on and the vehicle in Park, turn the Infotainment system on. Your vehicle’s Bluetooth system will be in “discovery” mode.
- From the Bluetooth menu on your phone, search for new devices and select MY VW XXXX (last four digits of VIN).
- A connection request will appear on the Infotainment touchscreen display.
- Press Connect on the Infotainment touchscreen.
5. The touchscreen will then show a PIN.
6. Make sure the same PIN is displayed on your phone and press Yes
on the Infotainment touchscreen, then press Pair on your phone.
7. Allow contacts to Sync when prompted.
Note: If your phone displays a prompt asking to connect to your vehicle, make sure to enable future automatic connections. This will help to automatically reconnect the compatible paired device to the system. Once the PIN is shown, pairing must be completed within 30 seconds; otherwise, the process will need to be repeated.
Primary and Secondary Phone Functionality
Two active phones can be connected simultaneously. Follow steps 1-7 above.
Only contacts from the primary phone will be shown within the Infotainment
system. Switching between phones requires pressing the Swapping icon .
Note: This feature is not available when the phone is connected to
App–Connect, Apple CarPlay or Android Auto!
Watch the Phone Pairing video.
Call by Name via Native Bluetooth Technology
Applies to vehicles with Voice Recognition feature
- Short press the Voice Control button on the multi-function steering wheel.
- After the chime say, “Call,” followed by the name of the person you want to call. For example, “Call Mike Brown.”
- The system will confirm, “Do you want to call Mike Brown?” You then reply, “Yes.”
If the contact has multiple numbers, select or say the desired line number on the screen when prompted. Once selected, the system will then say, “Contact is being dialed.”
Voice Recognition Tips
- The contact must be said exactly as it is stored in your phone’s contact list.
- If multiple numbers are stored per contact, you may use the shortcut, “Call John Smith work,” or the system may ask you to choose: work, mobile, home, etc.
Watch the Voice Recognition video.
Answer an Incoming Call
The Bluetooth system will interrupt your car stereo with a ringtone. Press the
OKI button on the multi-function steering wheel or the green Phone icon on the
Infotainment touchscreen to answer the call.
Volume Settings
To adjust the volume of the Bluetooth system while on a call, press the Volume
Up or Volume Down button on the left side of the multi-function steering
wheel.
Switch to Private Mode
To switch a Bluetooth call to your mobile phone, which would prevent
passengers from hearing the conversation:
- Once a call has been answered, use the Horizontal Menu buttons on the multi-function steering wheel to access the Phone menu in the instrument cluster display.
- Use the Vertical Arrow buttons {} on the right side controls of the multi-function steering wheel until “Private” appears in the display.
- To select, press the OK button OKI on the multi-function steering wheel.
End a Call
While in the Phone function, press the red Phone icon on the Infotainment
touchscreen. Or, alternatively:
- Use the Horizontal Menu buttons on the multi-function steering wheel to access the Phone menu in the instrument cluster display.
- Use the Vertical Arrow buttons on the right side multi-function steering wheel to scroll to the Telephone menu.
- Use the Horizontal Menu buttons to open the Telephone menu.
- Press the Vertical Arrow buttons until “End” appears in the instrument cluster display and select with the OK button.
Cancel Active Voice Recognition or an Active Route
Double press the Voice Control button on the multi-function steering wheel to
end Voice Recognition. To end an active route, short press the Voice Control
button and say “Cancel destination” after you hear a beep.
Destination Entry with Voice Recognition
- Short press the Voice Control button on the multi-function steering wheel. A beep will sound.
- Say, “New destination.”
- After the beep, speak the address. For example, “Two zero two four Main Street, Los Angeles.” Speak in single digits.
- The system will repeat the address for confirmation and ask if you would like to start route guidance. After the beep say, “Yes,” and guidance will begin.
Warning: Visit
www.knowyouraw.com/bluetooth to view
more detailed information and important safety warnings for Bluetooth Pairing.
Warning: See Voice Control in your Infotainment System Booklet for more
detailed information and for important safety warnings.
TPMS/Keyless Access/Windshield Wipers and Washer
TPMS
Tire Pressure Monitoring System (TPMS) Recalibration
The TPMS must be recalibrated each time the tire pressure in one or more tires
has been adjusted or after one or more tires has been changed, exchanged or
repaired. After longer trips and different vehicle speeds, the system adapts
to the new values and monitors them. To recalibrate the TpMS:
- Turn the ignition ON.
- Select CAR from the Infotainment touchscreen.
- Select Settings.
- Select Tires then select Set.
- Select Confirm to store.
Keyless Access
Unlock
- Make sure you have your key fob with you.
- Slide hand behind driver or front passenger door handle and wait for the door to unlock. Remember to avoid touching the indent on the front of the handle or the door will remain locked.
- By touching the unlocking sensor twice in a row, the two front doors will unlock on the SE trim model.
- Pull the handle to open door.
Lock
- Make sure you have your key fob with you.
- Touch your thumb to the lock depression on the handle.
Note: Select trim lines are equipped with 2–door kessy or 4–door kessy
Customize which Doors to Unlock with Keyless Access
- Make sure the vehicle is parked. The vehicle will not allow you to customize Keyless Access while driving.
- Select CAR from the Infotainment touchscreen.
- Select Settings.
- Select Open and close settings.
- Select Unlock doors and select which doors to lock or unlock with keyless entry.
• “All doors” unlocks all doors.
• “Single Door” unlocks only the driver’s door.
• “Vehicle side” unlocks the door(s) on the side of the vehicle where the key is at the moment.
Window Convenience Opening
The windows can be opened from outside the vehicle using the vehicle key when
the ignition is switched off. To open:
- Press and hold the unlock button on the vehicle key to open the windows.
- To stop the function, release the unlock button.
You can select the window convenience opening settings in the Vehicle settings menu in the infotainment system.
- Select CAR from the Infotainment touchscreen.
- Select Settings.
- Select Open and close settings.
Windshield Wipers and Washer
Intermittent
- From the OFF position, move the wiper stalk one click up to activate the intermittent wipers with rain-sensing.
- The switch on top of the stalk varies the time interval between each wipe.
- The farther the switch is moved to the right, the shorter the interval between each wipe will be.
Note: Ensure wiper stalk is in OFF position before entering a car wash.
Rain-Sensing Wipers
To activate and deactivate wipers within the Infotainment touchscreen.
- Select Car.
- Select Settings.
- Select Mirror and wiper settings.
- Select Automatic wiper during rain. A check mark indicates it is active.
Note: Applies to vehicles equipped with rain sensors.
Continuous
- LOW: From the OFF position, move the wiper stalk up two clicks.
- HIGH: From the OFF position, move the wiper stalk up three clicks.
Rear Wiper
To operate, push the lever one click away from you. If you have the front
wipers on and you put the car in Reverse, the rear wiper activates a single
wipe.
Service Position
With hood closed and ignition off, press and hold the windshield lever down.
Wipers will move into the service position. Lift the wipers by the arms up
from the windshield. Before driving, fold wiper arms back onto the windshield.
Turn ignition ON, and press the wiper lever down briefly. The wipers will
then move back to the Park position.
Watch the Windshield Wipers video.
App-Connect
To start App-Connect, pair your smartphone to your VW’s Bluetooth and watch as your select apps appear on the touchscreen display. Need a couple extra bars on your phone’s battery? Get a charge beyond just your driving experience. Plug your phone into your VW’s USB port, and enjoy all the same access.
Wireless App-Connect with Apple CarPlay Integration
To connect:
- Pair your phone to the Volkswagen Infotainment system with Bluetooth.
- A prompt will display the vehicle touchscreen asking if you want to use Bluetooth or Apple CarPlay.
- Select Apple CarPlay. If this is the first time, accept the confirmation on your iPhone”.
OR
- Simply unlock your iPhone and plug it into the USB port using a certified lightning cable. After choosing to use Apple Car Play, your iPhone will ask if you’d like to use Apple CarPlay wirelessly for future connections.
Note: Please confirm all prompts from App–Connect on the mobile device for successful Apple CarPlay connection
Watch the Apple CarPlay Wireless Connection video.
Apple CarPlay®
Apple CarPlay is a smarter way to use your iPhone while you are in your
Volkswagen. With an updated user interface that helps you control tunes,
directions and Siri suggestions, a calendar app that lets you view and manage
your day, and maps that can reveal more of what’s around you, getting there
just got a whole lot easier–and a lot more fun.”
- Ensure you are running the latest i0OS on your device.
- Unlock your iPhone and plug it into the USB port using a certified lightning cable.
- A message will appear on the touchscreen display stating that a new device has been detected. It will ask, “Do you want to connect with Apple CarPlay?” Select Connect.
OR
- Pair your iPhone to your Infotainment system’s Bluetooth connection. When the “Select a connection technology” pop-up appears, select Apple CarPlay.
- Select “Allow” on your iPhone to enable Apple CarPlay to access your iPhone while your iPhone is locked.
Note: You will have to have had an unlocked iPhone within the past hour in order to use Apple Carlay. When you are connected using Apple Carlay, your iPhone can no longer be used as a MEDIA source or as a Bluetooth device. Apple Carplay is compatible with iPhone 5 or higher running i0S7 1 or later. Further information can be found at support.apple.com and siriuserguide.com. Apple CarPlay is a trademark of Apple Inc.
Watch the Apple CarPlay UsB video.
Features
Apple CarPlay features Siri voice control. Siri must be enabled on the device
to use Apple CarPlay. There are two ways to activate Siri:
- Press and hold the Voice Control button on the multi-function steering wheel until you hear the tone, which activates Siri.
- Press and hold Home on the touchscreen to activate Siri.
1. Home features include:
• Return to the Apple CarPlay home screen or to the Apple CarPlay Dashboard.
• Long press to activate Sin.
2. Phone: Siri can help you make calls, return missed calls and listen to voicemail.
3. Maps: Opens Apple Maps for turn-by-turn directions, traffic conditions, immersive 3D experiences and estimated travel time.
Siri can also help with directions. Activate Siri and say, “Navigate to,” and your destination.
4. Messages: Siri can send, read and reply to your text messages for you.
5. Tapping the Volkswagen Logo icon simply takes you to the Volkswagen native user interface with all the features and functions of Apple CarPlay still active.
• To charge iPhone only, disconnect from Apple CarPlay by pressing the Volkswagen Logo icon, then select Disconnect on the touchscreen. This will allow Bluetooth access while charging your iPhone.
*Always pay careful attention to the road, and do not drive while distracted. Not all features are available on all operating systems. Standard text and data usage rates apply App–Connect features require a compatible device, operating system and mobile apps. See mobile device and app providers for terms and privacy.
Click here for further information on Apple CarPlay apps.
Wireless App-Connect Android Auto
To connect:
- Pair your phone to the Volkswagen Infotainment system with Bluetooth.
- Select Use Android Auto or select Cancel for Bluetooth connection.
Note: Please confirm all prompts from Android Auto on the mobile device for successful Android Auto connection
Watch the Android Auto Wireless Connection video.
Android Auto™
Use some of your favorite Android” applications on the road through your
Volkswagen’s Infotainment screen. You can talk to Google on Android Auto to
get driving directions, send a text, or place a hands-free phone call. Android
Auto is made to help you focus on the road while having fun along the way.
- Ensure you are running the latest Android” 0 on your device and download Android Auto from the Google Play Store. An active Google Account and an internet connection is required. If you’re using Android 10 or higher, the app is already on your phone.
- Plug your Android phone into the USS port using a certified USB Cable.
- Press the App key on the touchscreen.
- Select Android Auto on the touchscreen. Ensure your phone is unlocked OR pair your Android phone to your Infotainment system’s Bluetooth connection. Then, select Use Android Auto.
- At the data transfer prompt, select OK on the touchscreen.
- Follow the instructions on your device to continue setup.
- Android Auto will appear on the Infotainment touchscreen once all the prompts have been accepted on your device.
Google, Android, Google Play and Android Auto are trademarks of Google LLC. Click here for further information
To use Android Auto on your car display, you’ll need an Android phone running Android 6.0 or higher, an active data plan and the Android Auto app.
Watch the Android Auto USB video.
Features
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Google Assistant: Use your voice to easily send messages, get directions, control media and more. Just say “Hey Google,” long-press the Voice Control button on the multi-function steering wheel, or tap the Microphone icon on the touchscreen to get started.
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Navigation: Predictive navigation provides turn-by-turn directions, traffic conditions and estimated travel time. Android Auto can predict where you want to go next based on your calendar and recent destinations.
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Phone: listen and reply to text messages, make calls or check your voicemail.
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Home Screen: Takes you back to the home screen of Android Auto.
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Music and Audio: Use your touchscreen to access your favorite artists, songs and playlists. Android Auto lets you stream from apps such as Pandora, Spotify and iHeartRadio.
Tapping the Exit icon (x) simply takes you to the Volkswagen native user interface, then select Disconnect if you wish to completely disconnect from Android Auto.
Warning/Indicator Lights
For additional information on indicator lights, refer to your vehicle’s Owner’s Manual.
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury
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Never ignore warning lights or text WARNINGS.
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Always stop the vehicle as soon as it is safe to do so.
Park the vehicle at a safe distance from moving traffic and where no part of the hot catalytic converter and exhaust system can come into contact with flammable materials under the vehicle, such as dry grass, brush, spilled fuel, etc. -
A broken–down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle to warn oncoming traffic
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Before opening the engine hood, always switch off the engine and let the engine cool down.
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Always be very careful when working in the engine compartment, which is a potentially dangerous area in any motor vehicle and can cause serious personal injury.
MY23–Atlas Cross Sport-01 I Volkswagen Customer Care Center (800) 822–8987
O2022 Volkswagen of America, Inc. “Volkswagen” and the Volkswagen logo are
registered trademarks of Volkswagen AG. All other trademarks are the property
of their respective owners
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