PLIANT MicroCom HS900XR All In One Wireless Headset User Manual
- June 15, 2024
- PLIANT
Table of Contents
- HS900XR All In One Wireless Headset
- INTRODUCTION
- WHAT’S INCLUDED WITH MICROCOM HS900XR?
- CONTROLS
- DISPLAY INDICATORS
- HEADSET SETUP
- SYSTEM SETUP
- BATTERY
- OPERATION
- MENU SETTINGS
- DEVICE SPECIFICATIONS
- PRODUCT CARE AND MAINTENANCE
- PRODUCT SUPPORT
- LICENSE INFORMATION
- PLIANT WARRANTY STATEMENT
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
HS900XR All In One Wireless Headset
OPERATING MANUAL
COPYRIGHT © 2023 Pliant Technologies, LLC. All rights reserved. Pliant ®,
MicroCom® , and the Pliant “P” are trademarks of Pliant Technologies, LLC. All
other trademarks are property of their respective owners.
Document Reference: D0000683_A
Pliant Technologies, LLC
205 Technology Parkway
Auburn, Alabama 36830 USA
Phone +1.334.321.1160
Toll-Free 1.844.475.4268 or 1.844.4PLIANT
Fax +1.334.321.1162
www.plianttechnologies.com
INTRODUCTION
We at Pliant Technologies want to thank you for purchasing MicroCom HS900XR
Wireless Headset.
MicroCom HS900XR all-in-one style system is a robust, two-channel, full-
duplex, multi-user, wireless intercom system that operates in the 900MHz
frequency band to provide superior range and performance, all without the need
for a basestation. The icroCom HS900XR all-in-one design wireless headsets
combines the great sound quality and excellent range of MicroCom XR with the
comfortable fit, exceptional noise isolation, and flip-up microphone muting
technology of the SmartBoom PRO headset, but without the wire. In addition,
the IP54-rated headset is built to endure the wear and tear of everyday use,
as well as the extremes in outdoor environments.
In order to get the most out of your new MicroCom HS900XR Wireless Headset,
please take a few moments to read this manual completely so that you better
understand the operation of this product. This document applies to models PMC-
HS900XRS, PMC-HS900XRD, PMC-HS900XRSAN, and PMC-HS900XRD-AN.
For questions not addressed in this manual, feel free to contact the Pliant
Technologies Customer Support Department using the information on page 14.
-
PMC-HS900XR-AN is approved for use in Australia and New Zealand and operates within the 915–928 MHz frequency range.
PRODUCT FEATURES- Robust, Two-Channel System
- Three Operating Modes for Challenging Environments
- Dual Listen
- Simple to Operate
- Up to 10 Full-Duplex Users
- Radio-to-Radio Communication
- Unlimited Shared Users
- Unlimited Listen-Only Users
- 900MHz Frequency Band
- Encrypted FHSS Technology
- Ultra Compact, Small, and Lightweight
- Rugged, IP54-Rated Headset
- Long Battery Life (7-Hour for Single, 14-Hour for Dual)
- Field-Replaceable Battery
- Available Drop-In Charger
- Single Ear or Dual Headset Options
WHAT’S INCLUDED WITH MICROCOM HS900XR?
- Headset
- Li-Poly Battery (Installed during shipment) Note: Dual headset has two batteries.
- USB Charging Cable
- Quick Start Guide
- Product Registration Card
OPTIONAL ACCESSORIES
Part Number | Description |
---|
MicroCom Accessories
PAC-USB6-CHG| MicroCom 6-Port USB Charger
PBT-HSXRC-66| MicroCom XR Headset 6+6 Drop-in Charger
PAC-MCXR-5CASE| IP67-rated MicroCom Hard Carry Case
PAC-MC-SFTCASE| MicroCom Soft Travel Case
BT-12-PT| Replacement Li-Poly Battery
SBP-PAD-EAR| Ear Pad for SmartBoom PRO Headsets
SBP-PAD-HEAD| Headband Pad for SmartBoom PRO Headsets
SBP-WS-10PK| Microphone Windscreen-10 Pack for SmartBoom PRO Headsets
SBP-ES-10PK| Ear Cushion Cover-10 Pack for SmartBoom PRO Headsets
PMC-REC-900| MicroCom XR Receiver
CONTROLS
DISPLAY INDICATORS
HEADSET SETUP
- Headset Adjustment: Use the slide adjustment on each side of the headband to achieve proper fit and size.
- Mic Position: For best performance, it is recommended the microphone be positioned directly in front of your mouth, sitting a finger’s width from your lips.
- SmartBoom Mic Mute: During operation, swiveling the boom up above the brow at approximately 45 degrees will mute the microphone. To activate the microphone again, simply lower the boom back down.
Note: To adjust the boom, swivel it so that the microphone is on the preferred side (right or left).
SYSTEM SETUP
1. Power on. Press and hold the POWER button for two (2) seconds until the
screen turns on.
2. Access the menu. Press and hold the MODE button for three (3) seconds
until the screen changes to
a. Select a group. Select a group number from 00–51 (or 00-24 for PMC-HS900XR-
AN model).
Important: Devices must have the same group number to communicate.
IF OPERATING THE HEADSET IN REPEATER MODE**
b. Select an ID. Select a unique ID number.
• Repeater Mode ID options: M (Master), 01–08 (Full Duplex), S (Shared), L
(Listen).
• One device (all-in-one headset or beltpack) must always use the “M” ID and
serve as the Master for proper system function. An “M” indicator designates
the Master on its screen.
• Listen-only headsets must use the “L” ID. You may duplicate ID “L” on
multiple devices in a system.
• Shared headsets must use the “S” ID. You may duplicate ID “S” on multiple
devices, but only one shared device may talk at a time.
• When using “S” IDs, the last full-duplex ID (“08”) cannot be used in the
Repeater Mode.
c. Confirm headset’s security code. Devices must use the same security code to
work together as a system.
Repeater Mode is the default setting. See page 10 for information about changing mode.
IF OPERATING THE HEADSET IN ROAM MODE
b. Select an ID. Select a unique ID number.
• Roam Mode ID options: M (Master), SM (Submaster), 02-09, S (Shared), L
(Listen).
• One device must always be “M” ID and serve as the Master, and one device
must always be set to “SM” and serve as the Submaster for proper system
function.
• The Master and Submaster must be located in positions where they always have
an unobstructed line of sight to each other.
• Listen-only headsets must use the “L” ID. You may duplicate ID “L” on
multiple devices.
• Shared headsets must use the “S” ID. You may duplicate ID “S” on multiple
devices, but only one shared device may talk at a time.
• When using “S” IDs, the last full-duplex ID (“09”) cannot be used in the
Roam Mode.
c. Access the roaming menu. Select one of the roaming menu options listed
below for each headset.
• Auto – Allows the headset to automatically log in to the Master or Submaster
depending on the environment and the headset’s proximity to either.
• Manual – Allows the user to manually select whether the headset is logged in
to the Master or Submaster. Press the MODE button to select Master or
Submaster.
• Master – When selected, the headset is locked into only logging into the
Master.
• Submaster – When selected, the headset is locked into only logging into the
Submaster.
d. Confirm headset’s security code. Devices must use the same security code to
work together as a system.
When in Roam Mode, the two-way radio Top Button menu options and the Dual
Listen function will not be available. See page 10 for information about
changing mode.
IF OPERATING THE HEADSET IN STANDARD MODE
b. Select an ID. Select a unique ID number.
• Standard Mode ID options: M (Master), 01–09 (Full Duplex), S (Shared), L
(Listen).
• One device must always use the “M” ID and serve as the Master for proper
system function. An “M” indicator designates the Master on its screen.
• Listen-only headsets must use the “L” ID. You may duplicate ID “L” on
multiple devices.
• Shared headsets must use the “S” ID. You may duplicate ID “S” on multiple
devices, but only one shared device may talk at a time.
• When using “S” IDs, the last full-duplex ID (“09”) cannot be used in the
Standard Mode.
c. Confirm headset’s security code. Devices must use the same security code to
work together as a system.
BATTERY
CHANGING BATTERY
The batteries are housed within the earcups of the headset. To remove, press
the latch/button and pull the battery sled fromthe earcup. Hold the headset
upright for the battery sleds to slide out easier. CHARGING TIME
The rechargeable Lithium-poly battery is installed in the device. To recharge
the battery, either 1) plug the USB charging cable into the device USB port or
2) connect the device to the drop-in charger (PBT-HSXRC-66 sold separately).
The charging LED in the right top corner of the device will illuminate solid
red while the battery is charging and will turn off once the battery is fully
charged. The battery charge time for the single headset model is approximately
4 hours from empty (USB port connection or drop-in charger). The battery
charge time for the dual headset model is approximately 6 hours from empty
(USB port connection or drop-in charger). The battery charge time for a single
battery is approximately 4 hours from empty (drop-in charger).
OPERATION
-
LED Modes – LED is blue and double blinks when logged in and single blinks when logged out. LED is red when battery charging is in progress. LED turns off when charging is complete.
-
Lock – To toggle between Lock and Unlock, press and hold the TALK and MODE buttons simultaneously for three (3) seconds. A lock icon appears on the OLED when locked. This function locks the TALK and MODE buttons, but it does not lock headset volume control, the POWER button, or the PT button.
-
Volume Up and Down – Use the + and − buttons to control the headset volume. “Volume” and a stair-step indicator display the headset’s current volume setting on the OLED. You will hear a beep in your headset when the volume is changed. You will hear a
different, higher-pitched beep when maximum volume is reached. -
Talk – Use the TALK button to enable or disable talk for the device. “TALK” appears on the OLED when enabled.
-
Latch talking is enabled/disabled with a single, short press of the button.
-
Momentary talking is enabled by pressing and holding the button for two (2) seconds or longer; talk will remain on until the button is released.
-
Shared users (“S” ID) can enable talk for their device with the momentary talking function (press and hold while talking). Only one Shared user can talk at a time.
-
Mode – Short-press the MODE button to toggle between the channels enabled on the headset. Long-press the MODE button to access the menu.
-
Dual Listen – When Dual Listen is on, users will be able to hear both Channel A and B while talking only on the currently selected channel.
-
Out of Range Tones – The user will hear three quick tones when the headset logs out of the system, and they will hear two quick tones when it logs in.
OPERATING MULTIPLE
MICROCOM SYSTEMS IN ONE LOCATION
Each separate MicroCom system should use the same Group and Security Code for
all devices in that system. Pliant recommends that systems operating in
proximity to one another set their Groups to be at least ten (10) values
apart. For example, if one system is using Group 03, another system nearby
should use Group 13.
MENU SETTINGS
The following table lists adjustable settings and options. To adjust these settings from the headset menu, follow the instructions below:
- To access the menu, press and hold the MODE button for three (3) seconds until the screen changes to
. - Short-press the MODE button to scroll through the settings: Group, ID, Side Tone, Mic Gain, Channel A, Channel B, Security Code, Roaming (only in Roam Mode), Dual Listen, and PT Button.
- While viewing each setting, you may scroll through its options using the VOLUME +/− buttons; then, continue to the next menu setting by pressing the MODE button. See the table below for the available options under each setting.
- Once you have finished your changes, press and hold MODE to save your selections and exit the menu.
Setting
| Default| Options|
Description
---|---|---|---
Group| N/A| 00–51| Coordinates operation for devices communicating as a
system. Devices must have the same group number to communicate.
ID| N/A| M
SM
01–08
02–09
01–09
S
L| Master ID
Submaster ID (Only available in Roam mode – see Tech Menu below.)
Repeater* Mode ID options
Roam Mode ID options
Standard Mode ID options
Shared
Listen-Only
Side Tone| On| On, Off| Allows you to hear yourself while talking. Louder
environments may require you to enable your side tone.
Mic Gain| 1| 1–8| Determines the headset microphone audio level being sent
from the microphone pre amp. Pliant recommends Mic Gain be set to 1.
Channel A| On| On, Off|
Channel B| On| On, Off| (Not available in Roam Mode.)
Security Code (“SEC Code”)| 0000| 4-digit alpha- numeric code| Limits access
to a system. Devices must use the same security code to work together as a
system.
Roaming| Auto| Auto, Manual, Submaster, Master| Determines whether a headset
can switch between the Master and Submaster. (Only available in Roam mode –
see Tech Menu below.)
Dual Listen| Off| On, Off| Allows the user to listen to both Channel A and B
while talking on the currently selected channel. (Not available in Roam mode –
see Tech Menu below.)
PT Button**| Off| Channel Switch, Channel Switch
+ Trigger, Trigger Local, Trigger System, Off| Determines the headset’s PT
button behavior when a two-way radio is connected to the system. (Not avail-
able in Roam mode – see Tech Menu below.)
*Repeater Mode is the default setting. See page 10 for information about changing mode.
**Headset PT Button options for Two-Way Radio integration are not functional
with the Pliant Audio I/O Headset Adapter. Off and Channel Switch are
functional on the headset.
PT BUTTON – MENU SETTING INFORMATION
The headset PT Button can be set to Channel Switch mode or Off.
- Channel Switch: When the headset is set to “Channel Switch,” a press and hold of the PT button on the headset will allow the user to momentarily switch channels to talk and listen on the headset’s other channel. When the PT button is released, the headset returns to the channel it was previously on.
- Channel Switch and Trigger: Not available with Pliant Audio I/O Headset Adapter.
- Trigger Local: Not available with Pliant Audio I/O Headset Adapter.
- Trigger System: Not available with Pliant Audio I/O Headset Adapter.
- Off: When the headset is set to “Off,” the PT button will do nothing when pressed.
TECH MENU – MODE SETTING CHANGE
The mode can be changed between three settings for different functionality:
- Repeater Mode* connects users working beyond line of sight from one another by locating the Master in a prominent central location.
- Roam Mode connects users working beyond line of sight and extends the range of the MicroCom system by strategically locating the Master and Submaster.
- Standard Mode connects users where line of sight between users is possible.
- Repeater Mode is the default setting.
Follow the instructions below to change the mode on your headset.
- To access the tech menu, press and hold the PT BUTTON and MODE buttons simultaneously until
displays. - Scroll between the “ST,” “RP,” and “RM” options using the VOLUME +/− buttons.
- Press and hold MODE to save your selections and exit the tech menu. The headset will automatically power off.
- Press and hold the POWER button for two (2) seconds; the headset will power back on and will be using the newly selected mode.
DEVICE SPECIFICATIONS
**Specification***
| PMC-HS900XRS|
PMC-HS900XRD
---|---|---
Microphone
Microphone Type| Electret Condenser
Frequency Response| 20–16,000 Hz
Mic Sensitivity| -45 ± 2 dBV/Pa at 1 kHz
Pattern| Unidirectional
Output Impedance| 1.5 kΩ
Biased Voltage| 1.5V~2.2V
Speaker (Headphone)
Frequency Response| 20–20,000 Hz
Nominal Impedance| 100 Ω
Sensitivity at 1 kHz| 117 dB SPL/mW| 121 dB SPL/mW
Speaker Type| Dynamic
Max Input Power| 500 mW
Physical Features
Mic Boom Length| 8.50 in. (215.90 mm)
Dimensions| 6.9 in. x 8.2 in. x 3 in
(176 mm x 210 mm x 76.9 mm)
Weight| 9.7 oz (275 g)| 13.8 oz (392 g)
Display| OLED
Storage Temperature| -4 °F ~ 122 °F
(-20 °C ~ 50 °C, +/-2°C)
Radio
Radio Frequency Type| 902–928 MHz
Radio Interface| GFSK with FHSS
Frequency Response| 50 Hz ~ 4 kHz
Encryption| AES-128
Voice Codec| 16 bit / 8 kHz
Maximum Transmit Output Power| 320 mW Typical
Rx Sensitivity| -95 dBm
Frequency Channels| 52
Channel Spacing| 0.5 MHz
Number of Intercom Channels| 2
Maximum Full-Duplex Users| 10
Number of Shared Users| Unlimited
Number of Listen Only Users| Unlimited
Antenna| FPC
Battery Type| Rechargeable 3.7 V Li-Poly field-replaceable battery
1,200 mA| 2,400 mA (1,200 mA battery x2)
Battery Life| Approx. 7 hours| Approx. 14 hours
Battery Charging Time| 3 hours (USB cable and drop-In charger)| 5 hours (USB
cable and drop- In charger)
Charge Type| USB C; 5 V; 1–2 A
**Specification*| PMC-HS900XRS-AN****|
PMC-HS900XRD-AN**
---|---|---
Microphone
Microphone Type| Electret Condenser
Frequency Response| 20–16,000 Hz
Mic Sensitivity| -45 ± 2 dBV/Pa at 1 kHz
Pattern| Unidirectional
Output Impedance| 1.5 kΩ
Biased Voltage| 1.5V~2.2V
Speaker (Headphone)
Frequency Response| 20–20,000 Hz
Nominal Impedance| 100 Ω
Sensitivity at 1 kHz| 117 dB SPL/mW| 121 dB SPL/mW
Speaker Type| Dynamic
Max Input Power| 500 mW
Physical Features
Mic Boom Length| 8.50 in. (215.90 mm)
Dimensions| 6.9 in. x 8.2 in. x 3 in
(176 mm x 210 mm x 76.9 mm)
Weight| 9.7 oz (275 g)| 13.8 oz (392 g)
Display| OLED
Storage Temperature| -4 °F ~ 122 °F
(-20 °C ~ 50 °C, +/-2°C)
Radio
Radio Frequency Type| 915-928 MHz
Radio Interface| GFSK with FHSS
Frequency Response| 50 Hz ~ 4 kHz
Encryption| AES-128
Voice Codec| 16 bit / 8 kHz
Maximum Transmit Output Power| 320 mW Typical
Rx Sensitivity| -95 dBm
Frequency Channels| 25
Channel Spacing| 0.5 MHz
Number of Intercom Channels| 2
Maximum Full-Duplex Users| 10
Number of Shared Users| Unlimited
Number of Listen Only Users| Unlimited
Antenna| FPC
Battery Type| Rechargeable 3.7 V Li-Poly field-replaceable battery
| 1,200 mA| 2,400 mA (1,200 mA battery x2)
Battery Life| Approx. 7 hours| Approx. 14 hours
Battery Charging Time| 3 hours (USB cable and drop-In charger)| 5 hours (USB
cable and drop- In charger)
Charge Type| USB C; 5 V; 1–2 A
- Notice about Specifications: While Pliant Technologies makes every attempt to maintain the accuracy of the information contained in its product manuals, that information is subject to change without notice. Performance specifications included in this manual are design-centered specifications and are included for customer guidance and to facilitate system installation. Actual operating performance may vary. Manufacturer reserves the right to change specifications to reflect latest changes in technology and improvements at any time without notice.
** PMC-HS900XR-AN is approved for use in Australia and New Zealand and operates within the 915–928 MHz frequency range.
PRODUCT CARE AND MAINTENANCE
Clean using a soft, damp cloth.
CAUTION: Do not use cleaners that contain solvents. Keep liquid and
foreign objects out of the device openings. If the product is exposed to rain,
gently wipe off all surfaces, cables, and cable connections as soon as
possible and allow unit to dry before storing.
PRODUCT SUPPORT
Pliant Technologies offers technical support via phone and email from 07:00 to
19:00 Central Time (UTC−06:00), Monday through Friday.
1.844.475.4268 or +1.334.321.1160
technical.support@plianttechnologies.com
Visit www.plianttechnologies.com for
product support, documentation, and live chat for help. (Live chat available
08:00 to 17:00 Central Time (UTC−06:00), Monday through Friday.)
RETURNING EQUIPMENT FOR REPAIR OR MAINTENANCE
All questions and/or requests for a Return Authorization Number should be
directed to the Customer Service Department
(customer.service@plianttechnologies.com).
Do not return any equipment directly to the factory without first obtaining a
Return Material Authorization (RMA) Number. Obtaining a Return Material
Authorization Number will ensure that your equipment is handled promptly.
All shipments of Pliant products should be made via UPS, or the best available
shipper, prepaid and insured. The equipment should be shipped in the original
packing carton; if that is not available, use any suitable container that is
rigid and of adequate size to surround the equipment with at least four inches
of shock-absorbing material. All shipments should be sent to the following
address and must include a Return Material Authorization Number:
Pliant Technologies Customer Service Department
Attn: Return Material Authorization #
205 Technology Parkway
Auburn, AL USA 36830-0500
LICENSE INFORMATION
PLIANT TECHNOLOGIES MICROCOM FCC COMPLIANCE STATEMENT
00005219 & 00005220 (FCCID: 2AX9C-00005220)
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
CAUTIO N
Modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
FCC Compliance Information: This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation.
IMPORTANT NOTE
FCC RF Radiation Exposure Statement: This equipment complies with FCC RF
radiation exposure limits set forth for an uncontrolled environment.
The antennas used for this transmitter must be installed to provide a
separation distance of at least 5 mm from all persons and must not be co-
located or operating in conjunction with any other antenna or transmitter.
CANADIAN COMPLIANCE STATEMENT
This device contains licence-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science and Economic Development Canada’s licence-exempt
RSS(s). Specifically RSS 247 Issue 2 (2017-02) and RSS-GEN Issue 5 (2019-03).
Operation is subject to the following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
PLIANT WARRANTY STATEMENT
LIMITED WARRANTY
Subject to the conditions of this Limited Warranty, CrewCom and MicroCom
products are warranted to be free from defects in materials and workmanship
for a period of two years from the date of sale to the end user, under the
following conditions:
- First year of warranty included with purchase.
- Second year of warranty requires product registration on the Pliant web site. Register your product here: https://plianttechnologies.com/product-registration/
Subject to the conditions of this Limited Warranty, Tempest® professional
products carry a twoyear product warranty.
Subject to the conditions of this Limited Warranty, all headsets and
accessories (including Pliantbranded batteries) carry a one-year warranty.
Date of sale is determined by the invoice date from an authorized dealer or
authorized distributor to the end user.
The sole obligation of Pliant Technologies, LLC during the warranty period is
to provide, without charge, parts and labor necessary to remedy covered
defects appearing in products returned prepaid to Pliant Technologies, LLC.
This warranty does not cover any defect, malfunction, or failure caused by
circumstances beyond the control of Pliant Technologies, LLC, including but
not limited to negligent operation, abuse, accident, failure to follow
instructions in the Operating Manual, defective or improper associated
equipment, attempts at modification and/or repair not authorized by Pliant
Technologies, LLC, and shipping damage.
Unless applicable state law provides otherwise, Pliant Technologies extends
this limited warranty to only the end user who originally purchased this
product from an authorized dealer or authorized distributor. Pliant
Technologies does not extend this warranty to any subsequent owner or other
transferee of the product. This warranty is valid only if the original proof
of purchase issued to the original purchaser by an authorized dealer or
authorized distributor, specifying the date of purchase, and the serial
number, where applicable, is presented with the product to be repaired. Pliant
Technologies reserves the right to refuse warranty service if this information
is not provided or if a product’s serial numbers have been removed or effaced.
This limited warranty is the sole and exclusive express warranty given with
respect to Pliant Technologies, LLC products. It is the responsibility of the
user to determine before purchase that this product is suitable for the user’s
intended purpose.
ANY AND ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.
NEITHER PLIANT TECHNOLOGIES, LLC NOR ANY AUTHORIZED RESELLER WHO SELLS PLIANT
PROFESSIONAL INTERCOM PRODUCTS IS LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND.
PARTS LIMITED WARRANTY
Replacement parts for Pliant Technologies, LLC products are warranted to be
free from defects in materials and workmanship for 120 days from the date of
sale to the end user.
This warranty does not cover any defect, malfunction, or failure caused by
circumstances beyond the control of Pliant Technologies, LLC, including but
not limited to negligent operation, abuse, accident, failure to follow
instructions in the Operating Manual, defective or improper associated
equipment, attempts at modification and/or repair not authorized by Pliant
Technologies, LLC, and shipping damage. Any damage done to a replacement part
during its installation voids the warranty of the replacement part.
This limited warranty is the sole and exclusive express warranty given with
respect to Pliant Technologies, LLC products. It is the responsibility of the
user to determine before purchase that this product is suitable for the user’s
intended purpose. ANY AND ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE DURATION OF THIS EXPRESS
LIMITED WARRANTY. NEITHER PLIANT TECHNOLOGIES, LLC NOR ANY AUTHORIZED RESELLER
WHO SELLS PLIANT PROFESSIONAL INTERCOM PRODUCTS IS LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>