KungFuPet MSP-058 Self Cleaning Cat Litter Box User Manual
- June 15, 2024
- KungFuPet
Table of Contents
User Manual
MSP-058 Self Cleaning Cat Litter Box
Below are some of the reasons why the malfunction occurs and how to solve it, please check it, if he problem is not solved, please contact us (open the amazon order record and email us) Our machine has a one year warranty, hope you can give us a chance.
QUESTION 1: Why is the machine not working and flashing a red light when I plug it into a power source and the blue light keeps flashing on the control board?
QUESTION 2: Why is the door stuck on the top, preventing the rake from operating properly?
ANSWER: This is due to poor contact with the door switch, please contact us through Amazon order history and we will resend you a new machine or give you a full refund.
QUESTION 3: Why is it that when I press the clean button, the door closes and starts the cleaning mode, but the rake doesn't move or it moves for a while and then stops (sometime it blinks a red light), and there is no feces in the trash can when the cleaning is finished?
ANSWER: 1. Maybe the garbage bag is blocking the sensor point, please check if the garbage bag has covered the sensor point around it. Check pictures. 2. Please use a wet towel to wipe the 4 sensor points inside the machine, they are blocked by dust. Check picture. 3. There is a problem with the sensing of the machine, please contact us by Amazon order record, we will reissue or refund you.
QUESTION 4: Why is the rake stuck in the center and blinking green or red?
ANSWER: 1.Please pour out all the cat litter in the cabin, clean up the cabin, and then re-pour an appropriate amount of cat litter (there is a volume scale indication in the cabin) before trying to use it. 2.Press the third button for more than 10 seconds to restore the factory settings, press the manual cleaning button to see if it can be cleaned.
QUESTION 5: Why light ring didn't work properly, the machine didn't open and drawer step doesn't close back up?
ANSWER: The litter tray was not pushed into the correct position, so the pedal could not be pushed in, and then the light did not work properly. We have updated description on bullet point and update the FAQ on Amazon page.
Please follow our step to operate:
- Remove the pedal firstly, check that there is no cat litter at the bottom of the litter tray, which prevents the tray from advancing
- Remove the pedal and re-push the litter tray, lifting up slightly as you push until it clicks into the correct position as shown.
- Install the pedal correctly, push until the buckle on both side are stuck by machine, like the pictures we attached.
For any question, please contact us firstly, we must reply you if we hear from, please contact us
- Open your order number record on AMAZON.
- Contact SELLER by email (not contact AMAZON).
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