TOPENS CK1200 Automatic Sliding Gate Opener User Manual
- June 14, 2024
- Topens
Table of Contents
CK1200 Automatic Sliding Gate Opener
Product Information
Specifications:
- Model: CK1200
- Power input: Motor voltage
- Rated power
- Gate moving speed
- Max gate weight
Product Usage Instructions:
1. Check Your Gate before Installation
Before installing the sliding gate opener, it is important to
check your gate for any damages or defects. Make sure the gate is
in proper working condition.
2. General Safety
Ensure that you follow all safety precautions while installing
and using the sliding gate opener. This includes wearing
appropriate protective gear and ensuring the gate is properly
secured during installation.
3. Preparation for Installation
Before installing the sliding gate opener, make sure to read the
user manual carefully. It provides important information about
safety, installation, operation, and maintenance of the
product.
WARNING:
Remember that control devices are intended to facilitate gate
operation but cannot solve problems due to any defects or
deficiencies resulting from failure to carry out correct
installation or maintenance.
Steps:
-
Take the product out of its packing and inspect it for any
damage. If it is damaged, contact your dealer for assistance. -
Dispose of the packaging components (cardboard, polystyrene,
nylon, etc.) according to the current prescriptions. -
Refer to the installation figures provided in the manual for
gate installation. -
In sake of safety, mount a positive stop on both ends of the
ground track.
4. Parts List
The sliding gate opener may come with accessories and additional
parts. Refer to the parts list provided in the manual to ensure you
have all the necessary components for installation.
5. Optional Accessories
TOPENS offers optional accessories that can enhance the
functionality of your sliding gate opener. These include remote
controls, keypads, vehicle sensors, and more. Refer to the optional
accessories parts list available at the TOPENS Store.
6. Technical Specifications & Features
The CK1200 sliding gate opener has the following
specifications:
- Power input: Motor voltage
- Rated power
- Gate moving speed
- Max gate weight
Frequently Asked Questions (FAQ)
Q: Where can I purchase TOPENS products?
A: You can purchase TOPENS products from various online
platforms such as Amazon.com, Amazon.ca, Amazon.co.uk, Amazon.de,
and other specified locations. You can also visit the TOPENS
website for more information.
Q: How do I contact TOPENS for technical service or
assistance?
A: You can contact TOPENS by visiting their website and filling
out the provided contact form. Alternatively, you can email them at
support@topens.com or call +1 (888) 750 9899 (Toll Free USA &
Canada).
Q: Can I modify the sliding gate opener?
A: No, any changes or modifications not expressly specified by
the user manual may void the warranty of the equipment. It is
recommended to follow the provided instructions and guidelines for
safe and proper usage.
Sliding Gate Opener User’s Manual
Model:
CK1200
TOPENS Website
www.topens.com
Email: support@topens.com
Please read and follow all warnings, precautions and instructions before
installation and use.
Periodic checks of the opener are required to ensure safe operation. Save this
manual.
C030458
VER 22b
CONTACT US:
Visit: www.topens.com
Please record the product model, your email address etc.
in the spaces provided below. Refer to this list when contacting TOPENS
for technical service or assistance with your automatic gate opener.
Where did you purchase? (Amazon.com; Amazon.ca: Amazon.co.uk, Amazon.de;
Other, Please Specify)
Order#
Product Model
Purchase Date
Full Name
Phone#
Email Address (VERY IMPORTANT)
Street Address, Apartment /Unit, City, State /Province, Zip Code Country/Region
Approximate Gate Weight (pounds; kg: Other. Please Specify)
Approximate Gate Length (feet; meter; Other. Please Specify)
Did you purchase any accessories? (Please list below)
Issue Details
Email Us: support@topens.com Call: +1 (888) 750 9899 (Toll Free USA & Canada)
Table of Contents
Check Your Gate before Installation ……………………………………………………………………………………………………1
General Safety ………………………………………………………………………………………………………………………………… 1 Preparation
for Installation …………………………………………………………………………………………………………………2 Parts List
………………………………………………………………………………………………………………………………………… 4 Accessories Parts
(Included in some models, refers to the actual package) ……………………………………………4
Optional Accessories Parts List (Available at TOPENS Store)
……………………………………………………………….5 Replacement Parts
……………………………………………………………………………………………………………………………5 Technical Specifications &
Features ……………………………………………………………………………………………………6 Installation Overview
…………………………………………………………………………………………………………………………6 Installation of the Opener
…………………………………………………………………………………………………………………..7 Manual Operation
……………………………………………………………………………………………………………………………..7 Installation of chain and
chain brackets ……………………………………………………………………………………………… 8 Installation of the
Magnets …………………………………………………………………………………………………………………9 Connecting of Power
Supply …………………………………………………………………………………………………………… 10 Connecting of the Control
Board ……………………………………………………………………………………………………… 10 Setting of the Control Board
……………………………………………………………………………………………………………. 12 How to Program or Erase the
Remote ……………………………………………………………………………………………… 14 How to Use the Remote to
Operate Your Gate Opener ……………………………………………………………………….14 Wireless Keypad
Programming ……………………………………………………………………………………………………….. 15 Troubleshooting
………………………………………………………………………………………………………………………………15 Maintenance
…………………………………………………………………………………………………………………………………..17
Thank you for purchasing our sliding gate opener. We are sure that the
products will be greatly satisfying as soon as you start to use it. The
product is supplied with a user’s manual which encloses installation and
safety precautions. These should be read carefully before installation and
operation as they provide important information about safety, installation,
operation and maintenance. This product complies with the recognized technical
standards and safety regulations.
Check Your Gate before Installation
General Safety
WARNING! An incorrect installation or improper use of the product can cause
damage to persons, animals or properties. · Scrap packing materials (plastic,
cardboard, polystyrene etc.) according to the provisions set out by current
standards. Keep nylon or polystyrene bags out of children’s reach. · This
product was exclusively designed and manufactured for the use specified in the
present documentation. Any other use not specified in this documentation could
damage the product and be dangerous. · The factory declines all responsibility
for any consequences resulting from improper use of the product, or use which
is different from that expected and specified in the present documentation. ·
Do not install the product in explosive atmosphere. · The factory declines all
responsibility for any consequences resulting from failure to observe Good
Technical Practice when constructing closing structures (door, gates etc.), as
well as from any deformation which might occur during use. · Disconnect the
electrical power supply before carrying out any work on the installation. Also
disconnect any buffer batteries, if fitted. · Fit an omnipolar or
magnetothermal switch on the mains power supply, having a contact opening
distance equal to or greater than 3,5 mm. · Make sure a residual current
circuit breaker with a 30mA threshold is fitted before the power supply mains.
· Check that earthing is carried out correctly: connect all metal parts for
closure (doors, gates etc.) and all system components provided with an earth
terminal. · Fit all the safety devices (photocells, electric edges etc.) which
are needed to protect the area from any
1
danger caused by squashing, conveying and shearing. · Position at least one
visible indication device, and fix a Warning sign to the structure.
· The factory declines all responsibility with respect to the automation
safety and correct operation when other supplier’s components are used. · Only
use original parts for any maintenance or repair operation. · Do not modify
the automation components, unless explicitly authorized by the factory. ·
Instruct the product user about the control systems provided and the manual
opening operation in case of emergency. · Do not allow persons or children to
remain in the automation operation area. · Keep radio control or other control
devices out of children’s reach, in order to avoid unintentional automation
activation. · The user must avoid any attempt to carry out work or repair on
the automation system, and always request the assistance of qualified
personnel. · Anything which is not expressly provided for in the present
instructions is not allowed. · Before installing the gate opener, check that
all moving part as well as the sliding gate is in good mechanical condition,
correctly balanced and opens and closes properly. · Save these instructions
for future use.
Preparation for Installation
Before proceeding to your opener installation, check if your gate structure is
in accordance with the current standards, especially as follows: The gate
sliding track is linear and horizontal, and the wheels are suitablethe gate
should be mounted and moving freely. Check that the structure is sufficiently
strong and rigid, Make sure that the gate is plumb and level. The fence posts
must be mounted in concrete. The gate does not bind or drag on the ground. ·
The opening and closing gate stops are positioned.
WARNING: Remember that control devices are intended to facilitate gate
operation, but can not solve problems due to any defects or deficiency
resulting from failure to carry out correct installation or maintenance. Take
the product out of its packing and inspect it for damage. Should it be
damaged, contact your dealer. Remember to dispose of its components
(cardboard, polystyrene, nylon, etc.) according to the current prescriptions.
Refer to the following Figures for gate installation.
2
In sake of safety, a positive stop must be mounted on the two end of ground
track.
3
Parts List
Accessories Parts (Included in some models, refers to the actual package)
4
Optional Accessories Parts List (Available at TOPENS Store)
M12 Remote Control
ERM12 External Receiver
TC186-R WiFi Smartphone Remote Control with Camera
TC188 Universal Wireless and Wired Keypad
TKP3 Wireless Keypad
TC175P Wired Keypad
TEW3 Vehicle Sensor HLR01 HomeLink Remote
Exit Wand
Control Kit
TC173 Wireless Push Button
TC147 Wall Push Button
TC148 Waterproof Wall TRF3 Reflection Photocell
Push Button
Sensor
TC102 Photo Eye Beam Sensor
JD110VY / JD230VY AC Warning Light
LT08B 20 Feet Roller Chain
Replacement Parts
ACPYMJ1A Control Board (120V)
ACPYMJ3A Control Board (230V)
CKG21 Limit Switch
WARNING: Changes or modifications not expressly specified by this user manual, TOPENS could void the warranty of this equipment.
5
Technical Specifications & Features
Specifications
CK1200
Power input: Motor voltage: Rated power: Gate moving speed: Max gate weight:
Max torque: Environmental conditions:
Protection class:
110V~120V/60Hz or 220~240V/50Hz 120VAC or 230VAC 550W 20 cm/s (8 in/s) 1500kg
(3400lbs) 35Nm
-20~ +50 (0°F to 120°F) IP44
Features:
·Emergency release key in case of power failure
·Easy to install, and minimum maintenance ·Stop in case of obstruction during gate opening.
requirement
Reverse in case of obstruction during gate closing
·Midway modeQuick selection for gate open/close ·Built in adjustable auto- close (0, 30, 60, 90 seconds)
direction
·Built in max. Motor Running Time (MRT) for multiple
·Get the desired chain tension by adjusting the chain safety protection (90 seconds)
bolts. ·Reliable rolling code technology for remote control
·Reliable electromagnetism limit for easy adjustment ·Can be equipped with wide range accessories
Installation Overview
6
Installation of the Opener
Caution: Be sure that the opener is installed in a level and paralleled
position. Improper installation could result in property damage, severe
injury, and/or death. Before starting installation, ensure that there is no
point of friction during the entire movement of the gate and there is no
danger of derailment. * Ensure that the safety side rollers are present.
Necessary Tools: The following tools may be necessary to install the Gate
opener. You will need screwdrivers, an electric drill, wire cutters and a wire
stripper, a socket set, and possibly access to a welder. When install the
opener, you should build a concrete pad to support the base plate of opener in
order to maintain proper stability. The installation proceeds are as follows:
1.Assemble the Base Plate and fix the Opener to the Base Plate. 2.Dig a hole
for a concrete pad which should be approximately 60 x 32 x 35cm (24x 13x 14).
It may protrude 10 cm (4″) above ground and 25 cm (10″) in depth underground.
Increase the pad height if necessary to protect the system from flooding,
heavy snow etc. 3. Prepare one or more conduits for the electrical cables
before pour concrete. Remember that cable conduits have to pass through the
hole on the base. 4. Pour concrete and before it starts to harden, check that
it is parallel to the gate leaf and perfectly level. 5. Mark the position of
four expansion anchors according to the position of mounting hole on the base
plate. Double check your marking, move the base plate and drill the 4 holes
using a 14mm (9/16″) masonry bit. Put the 4 expansion anchors (provided) into
the holes and firmly tighten. 6. Mount the base plate to the concrete Pad and
firmly tighten, enabling the opener is firmly secured on the concrete pad
during the whole gate travel.
Manual Operation
The opener should be put in the manual (emergency release) position before
fitting the chain, installing the opener and limit switch. The process is as
follows: 1) Insert and turn the key clockwise 45° to slide the lock cover. Now
the key slot appears. 2) Insert the T-handle Keyprovidedto the key slot and
turn it in counter-clockwise 135° to disengage the clutch between the gear
shaft and power output. Now the opener is in the manual operation.
7
Installation of chain and chain brackets
1. Chain Brackets
1). Please refer to below chain brackets figure, which shows “U” bolt, “L”
bracket and chain bolt. Use the “U” bolts (square or round) to attach the
chain brackets to gate frame. 2). If Both the square bolts and round bolts are
not fit for the gate frame, use the appropriate bolts to attach the chain
brackets to gate frame.
2. How to install the chain
1). Place the chain around the top of the idler wheels and under the drive
sprocket in chain box. 2). Connect a chain bolt to one end of chain from chain
box by using master link. Then insert the chain bolt to the L bracket and fix
them each other by washers and nuts temporarily. (Nuts will be further
adjusted for a proper chain tension later) 3). Connect second chain bolt with
another end of chain from chain box, then attach bolt to the L bracket on
opposite end of gate using the washers and nuts. 4). Make sure that the chain
is line up exactly with the position where the chain on the chain idler wheel.
5). Remove the unwanted length of chain. Set appropriated chain tension by
adjusting two chain bolts of the both end.
6). The chain brackets must be mounted to the same height as the chain on the
idler wheels.
8
7). Make sure there is 1″ distance at least between the wheel cover and the
gate after you position the base plate.
Installation of the Magnets
Before install limit switch, make sure the gate opener is put in manual
operation. (the clutch connected with gear shaft is disengaged) and the mains
power supply is disconnected. Position the two Magnet Components approximately
on the gate and move the gate by hand to fix them in place.
Fit magnets bracket
Push the gate fully closed by hand. Locate and install the magnet bracket so
that the opener will stop at the desired close position when the close limit
switch approaches it.
9
Push the gate fully open by hand. Locate and install the magnet bracket so
that the opener will stop at the desired open position when the open limit
switch approaches it. The lower magnet bracket must be installed at left side
and higher magnet bracket must be installed at right side from the view inside
of property. Finally adjust the magnet to the proper position by moving the
gate with the motor. The magnet should be 20-30mm (0.8-1.2″) away from the
magnetic limit switch. If it is too far away, the switch will fail to work.
The distance between the magnet and the opener should be 10-15mm with the
opener cover on. Adjust the position of the magnet until the positions of the
opening and closing meet the requirement.
Warning: Improper magnets installation may cause the gate crash into end
barrier,
which is very dangerous !
Connecting of Power Supply
WARNING: NEVER connect the gate opener to the power outlet before all the
installations have been done. The power supply cord should be at least
3×0.75mm2 (3C×18AWG). Connect the live wire and neutral wire to the “L” (1#)
and “N” (3#) terminal of the control board
respectively; and connect the earth wire to ” ” (2#) terminal of the control
board.
NOTE: The power supply cord is not included in the package.
Connecting of the Control Board
WARNINGBefore making any electrical wire connection or/and setting the control
board, make sure that the power switch is OFF. 1. Motor The BLACK wire of the
motor should be connected into the “6” terminal. The RED wire of the motor
should be connected into the “7” terminal. The YELLOW wire of the motor should
be connected into the “8” terminal. 2. Start Capacitor One pin of the start
capacitor should be wired to the “7” terminal, another to “8” terminal. 3.
Limit Switches The RED wire of the limit switches should be connected into the
“9” terminal. The BLACK wire of the limit switches should be connected into
the “10” terminal. The YELLOW wire of the limit switches should be connected
into the “11” terminal. 4. Warning Light (Included in some models, refers to
the actual package) One wire of the warning light should be connected into the
“4” terminal, another should be connected into the “5” terminal. 5. Photocell
Beam System (PBS) (NO) (Included in some models, refers to the actual package)
Use a 2-core cable to connect the “+ ~” terminal of the photocell’s emitter to
the “12” terminal, the “- ~” terminal to the “13” terminal. Also the “+ ~” and
“- ~” terminals of the photocell’s receiver should be connected to the “12”
and “13” terminals in parallel. Use another 2-core cable to connect the “NO”
terminal of the receiver to the “14” terminal, the “COM” terminal to the “15”
terminal.
10
6. Reflection Photocell Sensor (optional) The “AC10-25V/DC12-30V” terminals
of the reflection photocell sensor should be connected to the “12” and “13”
terminals, no matter the polarity. The “NO” terminal should be connected to
the “14” terminal. The “COM” terminal should be connected to the “15”
terminal.
7. Push Button (Optional)
11
The push button should be wired to the “15” and “16” terminals. The gate
opener works alternately by pushing the button (open-stop-close-stop-open). 8.
Exit Wand (Optional) First insert the Adapter BOARD into the CONTROL BOARD,
and then connect the wand to the control board refers to following
instruction. The BLACK wire of the exit wand should be connected into the
“#18” terminal. The BLUE wire of the exit wand should be connected into the
“#17” terminal. The RED wire of the exit wand should be connected into the
“#12” terminal. The GREEN wire of the exit wand should be connected into the
“#13” terminal. The sensitivity adjustment board should be wired to the GREEN
wire and the YELLOW wire of the wand. No matter the polarity. 9. External
Receiver (Optional) The BROWN wire of the external receiver should be
connected into the “16” terminal. The BLACK wire of the external receiver
should be connected into the “13” terminal. The RED wire of the external
receiver should be connected into the “12” terminal. 10. Wired Keypad (12VDC)
(Optional) The RED wire of the wired keypad should be connected into the “12”
terminal. The BLACK wire of the wired keypad should be connected into the “13”
terminal. The PURPLE wire of the wired keypad should be connected into the
“16” terminal. The BLUE wire of the wired keypad should be connected into the
“15” terminal. 11. HomeLink Remote Control Kit (optional) The “1” terminal
should be connected to the “15” terminal. The “2” terminal should be connected
to the “16” terminal. The “DC+” terminal should be connected to the “12”
terminal. The “DC-” terminal should be connected to the “13” terminal.
Setting of the Control Board
WARNING: Ensure the gate opener is Power Off when you make any adjustment of
the gate opener. Keep away from the gate during you set the gate opener system
in case of the unexpected gate moving. Carefully adjust the DIP switches to
avoid the risk of machine damage and injury or death. Always ask the help of
professional technician /electrician if you have any question.
1. DIP Switches The DIP switches are used to set the running time of the
motor in midway mode, auto close time of the gate opener and fast change the
open/close direction which is determined by the position of the gate opener
installed.
DIP Switch #1#2: Running time of the motor in Midway Mode This mode enables
user to drive the vehicle through the gate quickly when the gate opens to
certain width. DIP Switch #1: ON 4 Seconds OFF 0 DIP Switch #2: ON 2
Seconds OFF 0
12
NOTE: The midway mode function would be disabled if both DIP switches are turned off. Factory default setting is disabled. The midway mode could be activated by pressing button B of the remote control when the gate is in the full closed position.
E.g.
Running time of the operator in midway mode is 4+2=6 seconds.
DIP Switch #3#4: Auto close time of the gate opener DIP Switch #3: ON 30 Seconds OFF 0 DIP Switch #4: ON 60 Seconds OFF 0 NOTE: The auto close function would be disabled if both dip switches are turned to off (factory default setting).
E.g.
Auto close time of the gate operator is 30+60=90 seconds.
Important Note: When the auto close function is enabled, the photocell sensor is highly recommended to be installed with the gate opener for safety.
DIP Switch #5: Left/Right open ON Right open (factory default setting). OFF Left open. Turn switch OFF to change the opening direction easy if necessary.
2. Potentiometers The potentiometer A is to adjust the OPEN stall force of
the gate opener. The Potentiometer B is used to adjust the CLOSE stall force
of the gate opener. Turn the potentiometer clockwise to increase the stall
force. Turn the potentiometer counter-clockwise to decrease the stall force.
13
WARNING: Photocell is highly recommended to be installed with the gate opener
as entrapment protection for safety when you set stall force to maximum.
How to Program or Erase the Remote
The remote MUST be programed to the opener BEFORE OPERATING. Please follow the
steps to program the remote.
Activate the opener only when gate is in full view, free of obstruction and
properly adjusted. No one should enter or leave gate area while gate is in
motion. DO NOT ALLOW CHILDREN to operate push button or remote. DO NOT ALLOW
CHILDREN TO PLAY NEAR THE GATE.
If you purchase additional remote controls, the gate opener must be programmed
to accept the new remote code.
If you lose one of any remote control, please erase and reprogram all other
remote controls to have a new code for safety.
Program the remote Press and release the learn button, the REM LED light will
be on, then press the key on the remote two times in 2 seconds, between the
two times HOLD ON FOR A MOMENT, the REM LED light will flash for 4 seconds.
Now the remote has been programmed successfully. Erase all the remote codes
Press and hold the learn button until the REM LED light is off. Now all remote
codes have been erased. NOTE: Max. 8 remotes can be programmed for the opener.
An External Receiver (optional) allows up to
250pcs remotes to be programmed for the opener. TOPENS ERM12 Universal
External Receiver is available at TOPENS Store. TOPENS ERM12 Universal
External Receiver is also compatible with other brand swing gate opener,
sliding gate opener and garage door opener.
How to Use the Remote to Operate Your Gate Opener
Each remote has four buttons, from top to bottom are separately A, B, C and D.
You may use this remote to operate as many as 4 sets TOPENS swing gate openers
or 1 set TOPENS sliding gate opener and 2 sets TOPENS swing gate openers.
1. Use this remote to only operate TOPENS swing gate opener A, B, C and D
four buttons share same function once they are programmed with TOPENS swing
gate opener. You may choose any button to program it with our swing gate
opener. Every press of the button is able to active the gate opener to work
alternately (open-stop-close-stop-open).
14
2. Use one remote to operate TOPENS swing gate opener & sliding gate opener
at the same time All of TOPENS sliding gate opener have midway mode. Button B
is designed to realize midway function (refer to more details in our TOPENS
sliding gate opener manual). So it is must program button A with sliding gate
opener, while you may program either C button or D button with TOPENS swing
gate opener.
Wireless Keypad Programming
You can follow the below steps to program wireless keypad to the opener. Press
the LNSW button until the REM LED is ON, and then releases the button. Then
press “OK” button on keypad and REM LED will flash for 3 seconds and then be
OFF which indicates the keypad has been programmed successfully. You can use
the default password “888888” to operate the opener after programming. You can
press “PIN” “8 8 8 8 8 8” and then press “OK” to confirm to operate the
opener.
Also you can change the password of the keypad follow the below steps. Press
“PIN” and then input the six digits old password and then press “PIN” again,
the REM LED will be ON. Input the six digits new password and then press the
“PIN” to confirm the new setting, REM LED will flash for 3 seconds and then be
OFF which indicates the password has been changed successfully. You can press
“PIN” “6 digits new password” and then press “OK” to confirm to operate the
opener.
NOTE: Every step for pressing button during program must be finished within 1
second to ensure successful programming.
Troubleshooting
Have a multimeter to check voltage and continuity. Use caution when checking high voltage terminals.
Symptom
Possible Solution(s)
15
The opener does not run. Power LED is OFF.
1. Check the input voltage of the control board. It should be local AC electricity. 2. The power switch is OFF. Make sure the power switch is ON. 3. Check the fuse in the control board. Replace the fuse if it was burnt out. 4. Check the control board. Replace the control board as necessary.
The opener does not run. Power LED is ON.
1. Ensure the remote control has been programmed to the control board before operating. 2. The thermal protector is working because the high temperature after long working time. Please wait for 20 minutes to let the motor become cold. 3. Check the installing position of the magnets. The opener would not run if both of the limit switches are activated by one magnet. 4. Check the limit switch. Remove the wire connection of the limit switch which is connected to the 9#, 10#, and 11# terminals of the control board and then try it again. Replace the limit switch if the motor could run in both directions. 5. Check the control board. Replace the control board as necessary.
Remote control does not work.
1. The indicator light of remote control is not on. Check the battery in your remote control. Replace the battery as necessary. 2. The distance you use the remote is too far away from the opener. Try it again closer. 3. Remote control is not suitable for receiver. After making sure the codes are correct, erase remote controls and then re-program the codes in the device. 4. Check the control board. Replace the control board as necessary.
The gate starts but it is immediately stop or reverse
1. The opening force or closing force is adjusted too small. Turn the Potentiometer A&B to increase the force. 2. Disconnect the gate from the gate opener and check that the gate slides freely without any binding. 3. Check the control board. Replace the control board as necessary.
The gate opens, but stops and will not return.
1. Check the installing position of the magnets. The opener would not run if both of the limit switches are activated by one magnet. 2. Check the limit switch. Remove the wire connection of the limit switch which is connected to the 9#, 10#, and 11# terminals of the control board and then try it again. Replace the limit switch if the motor could run in both directions. 3. Check the control board. Replace the control board as necessary.
The gate can open, but fails to close.
1. Photocell is obstructed. Remove obstruction. 2. Check the limit switch. Remove the wire connection of the limit switch which is connected to the 9#, 10#, and 11# terminals of the control board and then try it again. Replace the limit switch if the motor could run in both directions. 3. Check the control board. Replace the control board if necessary.
The motor runs but Ensure the clutch for emergency release is adjusted properly and is not the gate doesn’t slipping.
16
move.
Maintenance
Every six months check the following items for proper operation of the unit.
Lubricate shafts and sprockets. Keep opener clean at all times. Check and
tighten anchors bolts. Check for loose or corroded wire Ensure the opener
is well earthed, and correctly terminated. Always check the Stop/Reverse in
case of obstruction function when performing any maintenance. If this function
can’t be made operable, remove this opener from service until the cause of the
malfunction is identified and corrected.
17
Feedback & Review
Your comments and suggestions are important to us as they help us provide the
best possible service.
Should you have any need to contact us, the info below will help you get in
touch:
TOPENS Website
www.topens.com
Any question, please do not hesitate to contact us: E-mail: support@topens.com
Kindly include your Product Model, Purchasing Date & Site, Order #, and your
contact information. All your concerns will be replied within 24 hours.
Tel: +1 (888) 750 9899 (Toll Free USA & Canada)
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