HOOVER UH74210PC Power Drive Pet Bagless Upright Vacuum User Manual

June 14, 2024
Hoover

POWER DRIVE™
UPRIGHT VACUUM
USER MANUALHOOVER UH74210PC Power Drive Pet Bagless Upright
Vacuum

IMPORTANT: READ CAREFULLY BEFORE ASSEMBLY AND USE.
This product is intended for household use only.
If used commercially the warranty is void.
Designed in the USA. Made in China.
© 2017 Techtronic Floor Care Technology Limited.
All Rights Reserved .
Distributed by, Royal Appliance Mfg. Co.
Charlotte, NC 28262 .
All Rights Reserved. 961152068.
Rev1
Welcome to Hoover®  ownership.
Make it official.
Register your vacuum by:
Visiting Hoover.com or Hoover.ca
Calling 1-800-944-9200
IT’S GUARANTEED.
Get cleaning confidence for up to 5 years with the Hoover®  limited warranty. See warranty for complete details.

IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS

When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.
WARNING:
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, DAMAGE OR INJURY:

  • Fully assemble before operating.
  • Operate vacuum only at voltage specified on data label on back of vacuum canister.
  • Do not leave appliance when plugged in. Unplug from outlet when not in use and before cleaning or servicing.
  • Do not use outdoors or on wet surfaces.
  • Do not allow to be used as a toy. Not intended for use by children age 12 and under. Close supervision is necessary when used by or near children. To avoid injury or damage, keep children away from product, anddo not allow children to place fingers or other objects into any openings.
  • Use only as described in this manual. Use only Hoover® recommended attachments and products.
  • Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use.
  • Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not place product on cord. Do not run appliance over cord. Keep cord away from heated surfaces.
  • Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
  • Do not handle plug or appliance with wet hands.
  • Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, andanything that may reduce air flow.
  • Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
  • Turn off all controls before unplugging.
  • Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the vacuum from falling, always place vacuum at bottom of stairs on floor. Do not place vacuum on stairs or furniture, as it may result in injury or damage.
  • Do not use to pick up flammable or combustible liquids, such as gasoline, or fine wood shavings, or use in areas where they may be present.
  • Unplug before connecting Air-Powered Hand Tool or Motorized Hand Tool.
  • Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  • Do not use without Dirt Cup and Filters in place.

CAUTION: TO REDUCE THE RISK OF DAMAGE:

  • Avoid picking up hard, sharp objects with this product, as they may cause damage.
  • Store appropriately indoors in a dry place. Do not expose machine to freezing temperatures.
  • Do not use sharp objects to clean out hose as they can cause damage.
  • With brush roll on, do not allow vacuum to sit in one location for an extended period of time, as damage to floor can result.

WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, THE CHARGER HAS A POLARIZED PLUG (ONE BLADE IS WIDER THAN THE OTHER).
THIS PLUG WILL FIT IN A POLARIZED OUTLET ONLY ONE WAY. IF THE PLUG DOES NOT FULLY FIT IN THE OUTLET, REVERSE THE PLUG. IF IT STILL DOES NOT FIT, CONTACT A QUALIFIED ELECTRICIAN TO INSTALL THE PROPER OUTLET. DO NOT CHANGE THE PLUG IN ANY WAY.
WARNING: This product contains chemicals known to the State of California to cause cancer, birth defects or reproductive harm.
WASH HANDS AFTER HANDLING.

What’s in the Box?

**Available Tools and Accessories*****

Crevice Tool: Great for cleaning in tight spaces and hard-to-reach corners.| | Deluxe Crevice Tool: Rubberized tip that protects furniture when cleaning tight spaces.
XL Crevice Tool: Extra-long, flexible tip that reaches into hard-to-clean spaces.
---|---|---
Dusting Brush: Delicate bristles that gently clean fine dust.| | Flexible Dusting Brush : Dust hard-to-reach surfaces such as fan blades and blinds.
Turbo Tool: Easily clean furniture, stairs, upholstery and more.| | Pet Turbo Tool: Designed to remove stubborn pet hair from furniture, stairs, upholstery and more.
Upholstery Tool: Deep clean couches, curtains and pillows.| | Pet Upholstery Tool: Designed to remove stubborn pet hair from couches, curtains and pillows.
Accessory Bag: Use to store tools.| |

*Tools vary by model number. Refer to Hoover.com or Hoover.ca for tools included in each model.
CAUTION**
Not to be used for grooming a pet.

Assembly

  1. Insert handle into wand until it clicks in place.
  2. Insert wand into the spine until it clicks in place.
  3. Insert hose into canister until it clicks in place.
  4. Place tools onboard.

Tip: Make sure all pieces click into place.
Tip: Wrap cord around hooks for convenient storage. Attach the plug end to the cord.
Tip: To unwrap cord quickly, rotate cord hook 180 degrees.

User Controls

  1. Power the unit ON/OFF.*

  2. Brush Roll ON/OFF.*
    ON: Carpets
    OFF: Hard Floors

  3. Suction Control Valve*
    If unit is difficult to push, twist open the Suction Control Valve on the handle.

*See page 8 for location of features.

Getting to Know Your Hoover® Power Drive™

1. Instant Cleaning Wand and Hose
2. Multi-Cyclonic Technology
3. Rinsable Filter
4. Swivel Steering
5. WindTunnel® Technology
6. Suction Control Valve| 7. Power ON/OFF
8. Multi-Floor Brush Roll ON/OFF
9. XL Capacity Dirt Cup
10. Sealed Allergen System™
11. HEPA Filter
12. Advanced Action™ Brush Roll
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HOOVER UH74210PC Power Drive Pet Bagless Upright Vacuum -
Hoover®

Using Your Hoover®Power Drive™

Upright Mode

  1. Step on the nozzle and pull the handle back.
  2. Turn the vacuum ON.

HOOVER UH74210PC Power Drive Pet Bagless Upright Vacuum - Upright
Mode TIP: For optimal cleaning, turn the brush roll ON for carpets and OFF to prevent the scatter of debris on hard floors.
CAUTION
Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling, always place cleaner at the bottom of the stairs or on the floor. Do not place cleaner on stairs or furniture, as it may result in injury or damage.
When using tools, always ensure handle is in the upright position.

Above Floor Mode

  1. Make sure the vacuum is in the upright position.
  2. Press the wand or handle release and pull the wand or handle out of the vacuum.
  3. Attach the cleaning accessory to the end of the wand or handle.
  4. Turn the vacuum ON.

Maintenance

Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use.
Hoover® Power Drive™ vacuums should have regular maintenance checks to maintain optimal performance and suction. HOOVER UH74210PC Power Drive Pet
Bagless Upright Vacuum - Dirt Cup ReleaseNOTICE: A Thermal Protector has been designed into your cleaner to protect it from overheating.
When the Thermal Protector activates, the cleaner will stop running. If this happens proceed as follows:

  1. Turn cleaner OFF and unplug it from the electrical outlet.
  2. Empty the dirt cup.
  3. Inspect the nozzle inlet, hose connector, hose, dirt cup inlet, cyclonic filter, rinsable filter and HEPA filter for any obstructions. Clear obstructions if present.
  4. When cleaner is unplugged and motor cools off for 30 minutes, the Thermal Protector will deactivate and cleaning may continue.
    If the Thermal Protector continues to activate after following the above steps, your cleaner needs servicing. Refer to the Warranty section in the user manual for servicing information.

Empty Dirt Cup

WARNING
To reduce the risk of personal injury, unplug before cleaning or servicing.
Emptying the Dirt Cup

  1. Remove the dirt cup by pressing the dirt cup release button.
  2. Hold the dirt cup over your trash can and press the dirt cup trap door release to empty the dirt cup.

TIP: Empty the dirt cup after every use to maintain optimal performance.
**WARNING**
Do not use vacuum without dirt cup and dry filters.

Cleaning the Filter
Rinsable Filter
WARNING
To reduce the risk of personal injury, unplug before cleaning or servicing.
TIP: Replace filters when heavily discolored.
Make sure the filter is flush with the bottom of the filter housing.

  1. Remove the dirt cup by pressing the dirt cup release button.
  2. Access the rinsable filter under the filter access door.
  3. To remove, pull up on the tab provided.
  4. Rinse under running water until all dirt is out of the filter.
  5. Let your filter dry for 24  hours before replacing into vacuum.
    TIP: DO NOT bend filter.HOOVER UH74210PC Power Drive Pet Bagless
Upright Vacuum - filter 1

HEPA Filter
WARNING
To reduce the risk of personal injury, unplug before cleaning or servicing.

  1. Locate the HEPA Filter behind the exhaust cover under the dirt cup on the front of your vacuum.
  2. Pull the latch located on the bottom of the exhaust cover to access the HEPA Filter.
  3. Tap the HEPA Filter on the side of the trash can to remove excess dirt.

TIP: DO NOT RINSE THE HEPA FILTER. Replace filters when heavily discolored.
Do not use your vacuum without all of the filters in place.
Cleaning & Maintaining the Brush Roll

CAUTION
To reduce the risk of injury from moving parts, unplug before servicing.
LUBRICATION: The motor and brush roll are equipped with bearings which contain sufficient lubrication for their lifetime.
The addition of lubrication could cause damage. Do not add lubricant to motor or brush roll.

  1. To access the brush roll, unscrew the nozzle guard from the nozzle.
  2. Remove the brush roll by pulling it up and out from the vacuum belt.
  3. Remove any hair or blockages.
  4. Replace brush roll and nozzle guard. Secure with screws.

TIP: Rotate brush roll manually to ensure the belt is properly installed. Vacuum is equipped with an automatic brush roll shutoff in the event of overload or jam.
Check for obstructions in the brush roll area and remove any obstructions. When obstructions are cleared, resume cleaning as normal.

Removing System Clogs
WARNING
To reduce the risk of personal injury, unplug before cleaning or servicing.

  1. Nozzle Inlet
  2. Hose Connector
  3. Dirt Cup Inlet
  4. Cyclonic Separator
  5. Rinsable Filter
  6. HEPA Filter
  7. Hose
  8. Wand

Troubleshooting

Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use.

Problem Possible Solution
My vacuum will not turn ON 1.  Always be sure to plug it in firmly.

2.  The Thermal Protector may have been activated – unplug your vacuum and let cool for 30 minutes. If this does not work, there may be no voltage in twall plug.
3.  Check the fuse or breaker in your home. If there is a blown fuse or tripped breaker, replace the fuse in your home or reset the breaker.
My vacuum is hard to push| 1.  Open the Suction Control Valve near the handle by twisting the valve clockwise.
My vacuum is losing suction| WARNING
To reduce the risk of personal injury, unplug before cleaning or servicing.
1.  Be sure to empty the dirt cup if it is full.
2.  You may have a clogged filter. Refer to the Maintenance in the user manual for directions on removing clogs.
3.  Your filter may be dirty. Your filter should be rinsed every 4-6 uses. Refer to the Maintenance section for directions on how to clean your filters.
4.  If problem persists, you may have a clog in the system. Refer to the Maintenance section on how to remove a clog in your system.
My brush roll is not spinning| CAUTION
To reduce the risk of injury from moving parts, unplug before cleaning or servicing.
1.  Unplug and remove any hair or other blockages around the brush roll.
2.  Clean filters. Refer to the Maintenance section for directions on  how to clean filters.
3.  Check for clogs in the system. Refer to the Maintenance section for directions on how to remove clogs.
4.  Resume normal operation.

For more troubleshooting or FAQ’s please visit Hoover.com or Hoover.ca

Service & Warranty

SERVICE & WARRANTY FOR HOOVER® POWER DRIVE ™ PRODUCT SERVICE INFORMATION
REPRESENTATIVE Call 1-800-944-9200 USA & Canada
In the event that further assistance is required, visit and authorized service center. Find one nearest you by visiting our website at www.Hoover.com or Hoover.ca. Costs of any transportation to and from any place of repair are to be paid by the owner. Always identify your product by the model number and manufacturing code when requesting information or ordering replacement parts. (the model number and manufacturing code for the vacuum appears on the back of the spine.)
LIMITED FIVE YEAR WARRANTY (DOMESTIC USE)
WHAT THIS WARRANTY COVERS
When used and maintained in normal household use and in accordance with the Owner’s Manual, your HOOVER® product is warranted against original defects in material and workmanship for a full five years from the date of original purchase from an authorized dealer of Hoover® products (the “Warranty Period”). During the Warranty Period, Hoover will provide labor and parts, at no cost to you, to correct any such defect in products purchased in the United States, U.S. Military Exchanges and Canada. Royal Appliance Mfg. Co. d/b/a TTI Floor Care North America (“Hoover”) provides this five year limited warranty on the terms and conditions contained in this warranty statement for the duration of the Warranty Period.
HOW TO MAKE A WARRANTY CLAIM
If this product is not as warranted, take or send the product to either a Hoover® Sales and Service Center or Hoover® Authorized Warranty Service Dealer along with original proof of purchase from an authorized dealer of Hoover® products. For an automated referral to authorized service outlets in the U.S.A., phone: 1-800-944-9200 OR visit Hoover® online at www.Hoover.com or Hoover.ca. For additional assistance or information concerning this Warranty or the availability of warranty service outlets, phone the Hoover® Consumer Response Center, Phone 1-800-944-9200, Mon-Fri 8am-7pm EST. In Canada, contact Hoover® Canada, Carson Building, 100 Carson St., Etobicoke, Ontario M8W 3R9, Phone: 1-800-944-9200, Mon-Fri 8am-7pm EST.
WHAT THIS WARRANTY DOES NOT COVER
This Warranty does not cover: use of the product in a commercial operation (such as maid, janitorial and equipment rental services), filter, brush roll, belt, improper maintenance of the product, damage due to misuse, acts of God, nature, vandalism or other acts beyond the control of Hoover® , owner’s acts or omissions, use outside the country in which the product was initially purchased and resales or transfers of the product by the original owner. This warranty does not cover pick up, delivery, transportation or house calls. However, if you mail your product to a Hoover® Sales and Service Center for warranty service, cost of shipping will be paid one way.
This warranty does not apply to products purchased outside the United States, including its territories and possessions, outside a U.S. Military Exchange and outside of Canada. This warranty does not cover products purchased from a party that is not an authorized dealer of Hoover® products, nor does it cover any product that is not accompanied by the original proof of purchase from an authorized dealer of such products.
OTHER IMPORTANT TERMS
This Warranty is not transferable and may not be assigned; therefore, it is only valid for the original purchaser from an authorized dealer of Hoover® products. This Warranty shall be governed and construed under the laws of the state of North Carolina. The Warranty Period will not be extended by any replacement or repair performed under this Warranty.
Hoover may, in its sole discretion, repair the product using new or refurbished parts; replace the product presented for repair with a refurbished product of the same or substantially similar type; or provide a refund. THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY PROVIDED BY HOOVER® .
ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTlES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED. HOOVER’S LIABILITY FOR DAMAGES TO YOU FOR ANY COSTS WHATSOEVER ARISING OUT OF THIS STATEMENT OF LIMITED WARRANTY SHALL BE LIMITED TO THE AMOUNT PAID FOR THIS PRODUCT AT THE TIME OF ORIGINAL PURPOSE (AS DEMONSTRATED BY THE ORIGINAL PROOF OF PURCHASE), AND HOOVER SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES ARISING OUT OF THE USE, OR INABILITY TO USE, THIS PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages; disclaimers of implied warranties; or limitations on how long an implied warranty lasts, so the above exclusions, disclaimers and/or limitations may not apply to you.

NOTES:

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References

Read User Manual Online (PDF format)

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