BT Built In Wireless Module User Manual
- June 14, 2024
- BT
Table of Contents
BT Built In Wireless Module
Product Information
Specifications
- Manufacturer: PELSTAR, LLC
- Model: BT Scales
- Wireless Communication: Yes
- Compatibility: Ceiba IoMT eConnect Box
- Included Hardware:
- USB Wireless Dongle
- USB Extender Cable 1 ft.
Product Overview
The BT Model Scales by PELSTAR, LLC are wireless scales that can communicate
with the Ceiba IoMT eConnect Box. The scales are designed to transmit data
wirelessly to the eConnect Box, which can then transfer the data to an EMR
(Electronic Medical Record) system installed on the user’s PC. The wireless
module inside the scale enables direct communication with the eConnect Box.
Included Hardware
The product package includes:
- USB Wireless Dongle
- USB Extender Cable 1 ft.
Note:
The serial number on the USB wireless dongle must match the BT device number
on the label located on the back of the scale display head in order to enable
wireless communication.
Product Usage Instructions
Set Up for Welch Allyn Connex Device
- Obtain the USB Wireless Dongle and the USB extender cable from the carton.
- Connect the USB extender cable to the USB dongle.
- Connect the other end of the USB extender cable to the Welch Allyn Connex monitor. Alternatively, the USB dongle may be plugged directly into the Connex monitor without the extender cable.
- From the Start Menu, go to Settings.
- In the Settings Home, click on Devices.
- The PC will search for devices. Look for the device name starting with “HOM” followed by the model number of the scale or the word “Scales”. Click on the HOM name to initiate pairing.
- If pairing is successful, it will show as paired. Click on Done and the pairing is complete.
- The settings window will open. In this window, click on the COM Ports tab.
- In the COM Ports tab, note down the COM Port Number shown next to the “HOM Scale Outgoing”. Use this COM Port (COM#) to communicate with the scale wirelessly and transfer data.
Troubleshooting
USB Wireless Dongle Fault Symptoms
| Problem | Possible Cause | Suggested Action |
|---|---|---|
| USB wireless dongle out of communication range | Check that the distance |
between the scale and the eConnect Box
is within range.| Check that the BT Device Number on the back of the scale’s
display head matches the Serial Number on the USB wireless dongle.
If the number does not match, contact Customer Service at
1-800-815-6615.
No Communication| Wireless network interference| Check for any wireless
network interference that may be
affecting the communication between the scale and the eConnect
Box.
Welch Allyn Connex Fault Symptoms
| Problem | Possible Cause | Suggested Action |
|---|
Weight scale communication license NOT activated on the
device| Check if the weight scale communication license is activated on
the Welch Allyn Connex device.| Contact Welch Allyn support for assistance in
activating the
weight scale communication license.
Regulatory Information
FCC Warning:
This device complies with part 15 of the FCC rules and Industry Canada
license-exempt RSS standard(s). Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operation.
Frequently Asked Questions (FAQ)
-
Q: How do I set up the wireless communication between the scale and the eConnect Box?
A: To set up wireless communication, follow the instructions provided in the user manual. Make sure the serial number on the USB wireless dongle matches the BT device number on the label located on the back of the scale display head. Contact Customer Service if there are any issues. -
Q: Can I connect the USB dongle directly to the Welch Allyn Connex monitor without using the extender cable?
A: Yes, you can plug the USB dongle directly into the Connex monitor without the extender cable. -
Q: How do I pair the scale with my PC?
A: From the Start Menu, go to Settings and click on Devices. The PC will search for devices. Look for the device name starting with “HOM” followed by the model number of the scale or the word “Scales”. Click on the HOM name to initiate pairing. If successful, it will show as paired.
Thank you for purchasing this Health o meter® Professional product. Please read this manual carefully and keep it for easy reference or training.
PRODUCT OVERVIEW
Your “BT” version scale includes a built-in wireless module. Using the included hardware, the scale can transmit data to a Windows® PC or a Welch Allyn® device. See below for setup instructions.
Transmitting Data to a Welch Allyn Connex Device
To allow the scale to wirelessly transmit data to a Welch Allyn® Connex®
monitor, the included hardware must be attached to the Welch Allyn® device.
See page 5 for details about connecting the scale with WelchAllyn® monitors.
From the Welch Allyn® device, data can be transferred into an EMR. For data to
transfer to the EMR, the EMR installed on the user’s PC must be included on
the list of Welch Allyn EMR partners. Visit
www.welchallyn.com to view a complete list of EMR
partners. “BT” scales are preconfigured to interface with the following Welch
Allyn® Connex® devices: Connex® Spot Monitor, Connex® Vital Signs Monitors,
and Connex® Integrated Wall Systems.
Transmitting Data to a Windows® PC
To allow the scale to wirelessly transmit data to a Windows® PC the scale must
first be paired to the wireless settings on the user’s PC. See page 6 for more
information about the setup for use with a PC. Transmitting data into an EMR
system requires that the user’s Windows® PC has one of the following systems
installed: Allscripts TouchWorks® or Professional™, Midmark® IQmanager® or
ChARM Health EHR.
- Allscripts Interface: To complete the connection to an Allscripts system, users must download the Allscripts app available at www.homscales.com/innovations/connectivity-solutions. Follow the installation instructions included with the download. To complete installation, Allscripts must activate the app within the user’s account to allow for the interface between the scale and the Allscripts system on the user’s PC.
- Midmark Interface: The connection between the scale and Midmark IQ Manager requires that the user’s PC have the IQ Manager software installed. For further information, users must contact Midmark Technical Support.
- ChARM Health EHR Interface: ChARM Health users must contact their account manager to set up the service.
Transmitting Data to a Ceiba IoMT eConnect Box
- The wireless module inside the scale communicates directly with the Ceiba IoMT eConnect Box. Scale and eConnect box setup and pairing is provided by Ceiba. For more information, contact your Ceiba account representative or Scott Gottman at sgottman@homscales.com.
- Health o meter® Professional supports customers who wish to develop interfaces to their EMR and other computer systems. Developers can obtain the communication protocols needed for the scale models used in their particular environment at www.homscales.com/innovations/connectivity-solutions.
Windows® PC Requirements
- This installation is exclusively compatible with Windows® XP/Vista/7
- CPU of 1.7GHz and above
- Minimum 512MB RAM
- Available USB 2.0 Port
- Bluetooth® Capable or Bluetooth® Card*
Cautions and Warnings
- To prevent installation and performance issues to your PC, please follow these instructions carefully.
- For accurate data collection, confirm and upload the data according to the procedure described in this manual.
- Data validation must be confirmed by the user from the scale to the receiving device to ensure accurate data collection.
Bluetooth® is a registered trademark of the Bluetooth Special Interest Group. While Health o meter® Professional scales use proprietary technologies for reliably communicating with other devices, it can also be used with many Bluetooth® interfaces. To see if your Bluetooth® device is compatible with the Health o meter® Professional protocols.
Hardware Included
(Note: the included hardware is only used when connecting to a Welch Allyn monitor. No hardware is needed when connecting to a Windows® PC or a Ceiba eConnect box.
Note:
The serial number on the USB wireless dongle must match the BT device # on the
label located on the back of the scale display head.
THE SERIAL NUMBER AND BT DEVICE NUMBER MUST MATCH TO ENABLE WIRELESS COMMUNICATION.
SET UP FOR WELCH ALLYN CONNEX DEVICE
The following instructions illustrate the hardware set up for connecting to a Welch Allyn® Connex® Vital Signs Monitor (CVSM). USB ports on the Connex Spot and Integrated Wall Systems are located on the underside of the monitor.
- Obtain the USB Wireless Dongle and the USB extender cable from the carton.
- Connect the USB dongle to the Welch Allyn® CVSM or Connex Spot Monitor as shown below.
- Power on the Welch Allyn® unit and power on the scale to initialize wireless communication. The connection is now established.
- To enable weight scale communication on the Welch Allyn® CVSM, follow these steps.
- Connect the CVSM to a PC to access the Welch Allyn® Service Tool. This service tool comes with the Welch Allyn® device or can be downloaded at www.welchallyn.com/en/service-support/service-center/service-tool.html
- Follow the prompts in the Service Tool to activate the weight scale license.
- Activate the license by entering the authorization code A66FF29A3B2F85E1
Note:
Weight scale communication is already enabled on Welch Allyn® Connex® Spot
monitors.
SET UP FOR WINDOWS PC
While Health o meter® Professional scales use proprietary technologies for reliably communicating with other devices, they can also be used with many Bluetooth® interfaces. To see if your Bluetooth® device is compatible with the Health o meter® Professional protocols, follow these steps.
- From the Start Menu, go to Settings.
- In the Settings Home, Click on Devices.
- Click on the “Bluetooth® or other devices”.
- Add a device window that will open. In the Add a Device window, click on “Bluetooth®”.
- The PC will search for devices. In this window, look for the device name starting with “HOM” followed by the model number of the scale or the word “Scales”. Click on the HOM name to initiate pairing.
- If pairing is successful, it will show as paired. Click on “Done” and the pairing is complete.
- In the main “Bluetooth® & Other Devices” window, on the right side of the window, find and click on “More Bluetooth® options”.
- The settings window will open. In this window, click on the “COM Ports” tab.
- In the COM Ports tab, note down the COM Port Number shown next to the HOM Scale “Outgoing”. Use this COM Port “COM#” to communicate with the scale wirelessly to transfer data.
TROUBLESHOOTING
USB Wireless Dongle Fault Symptoms
| Problem | Possible Cause | Suggested Action |
|---|---|---|
| No Communication | USB wireless dongle out of communication range | Check that |
the distance between the scale and the Connex® device is less than ~328ft
(100m)
The serial number on the wireless dongle does not match the BT Device Number
on the scale.| Check that the BT Device Number on the back of the scale’s
display head matches the Serial Number on the USB wireless dongle. If the
number does not match contact the Customer
Service at 1-800-815-6615.
Wireless network interference| Move scale or Connex® device away from nearby wireless devices
Welch Allyn Connex Fault Symptoms
| Problem | Possible Cause | Suggested Action |
|---|
No Weight, Height, or Body Mass Index (BMI) Displayed on the Connex® device| Weight scale communication license NOT activated on the Connex® device| *Weight scale communication is already enabled on Welch Allyn® Connex® Spot monitors.
To enable weight scale communication on the Welch Allyn® CVSM, follow these steps.*
a) Connect the CVSM to a PC to access the Welch Allyn® Service Tool. This service tool comes with the Welch Allyn® device or can be downloaded at www.welchallyn.com/en/service- support/service-center/service-tool.html
b) Follow the prompts in the Service Tool to activate the weight scale license.
c) Activate the license by entering the authorization code A66FF29A3B2F85E1 For assistance with the Welch Allyn® Service Tool, please contact a Welch
Allyn® representative or visit www.welchallyn.com/
REGULATORY INFORMATION
FEDERAL COMMUNICATION COMMISSION (FCC) STATEMENT – BT900 MODULE
This EUT is in compliance with SAR for general population/uncontrolled
exposure limits in ANSI/IEEE C95.1-1999 and has been tested in accordance with
the measurement methods and procedures specified in OET Bulletin 65 Supplement
C.
The BT900 is fully approved for mobile and portable applications.
Modular Approval, FCC and IC
- FCC ID: SQGBT900, IC: 3147A-BT900
FCC Warning:
This device complies with part 15 of the FCC rules and Industry Canada
license-exempt RSS standard(s). Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operation.
CE REGULATORY – BT900 Module
The BT900-SA has been tested for compliance with relevant standards for the EU
market. See the table below.
EU Directives: 2014/53/EU – Radio Equipment Directive (RED)
| Article Number | Requirement | Reference Standard(s) |
|---|
3.1a
| Low voltage equipment safety
RF Exposure
| EN 60950-
1:2006+A11:2009+A1 :2010+A12 :2011+A2 :2013 EN 62311 :2008
3.1b| Protection requirements with respect to electromagnetic compatibility| EN 301 489-1 v2.2.0 (2017-03)
EN 301 489-17 v3.2.0 (2017-03)
3.2| Means of the efficient use of the radio frequency spectrum (ERM)| EN 300 328 v2.1.1 (2016-11)
SAR COMPLIANCE
The USB Wireless Dongle and BT900 Module are SAR compliant.
WARRANTY
Limited Warranty
What does the Warranty Cover?
This Health o meter® Professional product is warranted from the date of
purchase against defects of materials or in workmanship for a period of two
(2) years. If the product fails to function properly, return the product,
freight prepaid, and properly packed to Pelstar, LLC (see “To Get Warranty
Service”, below, for instructions). If the manufacturer determines that a
defect in material or in workmanship exists, the customer’s sole remedy will
be the replacement of the product at no charge. Replacement will be made with
a new or remanufactured product or component. If the product is no longer
available, a replacement may be made with a similar product of equal or
greater value. All replaced parts are covered only for the original warranty
period.
Who is Covered?
The original purchaser of the product must have proof of purchase to receive
warranty service. Please save your invoice or receipt. Pelstar dealers or
retail stores selling Pelstar products do not have the right to alter, modify,
or in any way change the terms and conditions of this warranty.
What is Excluded?
Your warranty does not cover normal wear of parts or damage resulting from any
of the following: negligent use or misuse of the product, use on improper
voltage or current, use contrary to the operating instructions, abuse
including tampering, damage in transit, or unauthorized repair or
alternations. Further, the warranty does not cover natural disasters, such as
fire, flood, hurricanes, and tornadoes. This warranty gives you specific legal
rights, and you may also have other rights that vary from country to country,
state to state, province to province, or jurisdiction to jurisdiction.
To get Warranty Service make sure you keep your sales receipt or document
showing proof of purchase.
Call (+1) 800-638-3722 or (+1)
708-377-0600 to receive a return
authorization (RA) number, which must be included on the return label. Attach
your proof of purchase to your defective product along with your name,
address, daytime telephone number and description of the problem. Carefully
package the product and send it with shipping and insurance prepaid to:
Pelstar, LLC
Attention R/A#_____
Return Department 9500 West 55th Street McCook, IL 60525
PELSTAR, LLC
- 9500 West 55th Street • McCook, IL 60525 • USA
- 1-800-638-3722 or 1-708-377-0600
PLEASE REGISTER YOUR PRODUCT FOR WARRANTY COVERAGE AT: www.homscales.com.
- Health o meter® is a registered trademark of Sunbeam Products, Inc. used under license.
- Health o meter® Professional products are manufactured, designed, and owned by Pelstar, LLC.
- We reserve the right to improve, enhance, or modify Health o meter® Professional product features or specifications without notice.
© Pelstar, LLC 2023.
References
- Connectivity Solutions | Health o meter®
- Advancing Connected Care | Hillrom
- Welch Allyn Service Tool | Hillrom
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