JAIOT A012A-W IP Camera User Manual

JAIOT A012A-W IP Camera

Product Information

Specifications

• Model: IP Camera
• Supported SD Card Capacity: Up to 256 GB
• Playback Recording: Holds roughly 2-3 weeks of recording
• Compatibility: Android (5.1+) and iOS (11.0+) devices

Getting To Know Your Camera

1. Microphone
2. Spotlight
3. Indicator Light
   • Flashing Slowly Light: The camera is reset/ready to connect
   • Solid Light: The camera is working properly
4. Speaker
5. Reset Button
6. SD Card Slot
7. DC Power Supply

Place/Install Your Camera
You can place your camera on a flat surface (such as a desk or table), or install it on a wall or ceiling.

Download The App
Get the iSeeHome App from Google Play or App Store or by scanning the QR Code below.

Additional Notes:

• The iSeeHome app is compatible with Android (5.1+) and iOS (11.0+) devices only.
• The micro SD card is not included with your camera purchase.

Register and Login
Open the iSeeHome app, log in directly with your account. Or you can tap Register to create a new account. Enter your email/phone number, set a password, then follow the on-screen instructions to finish creating your account.

Power Up The Camera
Install your micro SD card before powering up your camera. Connect the camera to a power outlet and wait for 30 seconds until hearing the voice prompt “Please Configure the Network”. On the phone, make sure that Wi-Fi and Bluetooth are on.

Set Up The Camera

1. On the home screen of the iSeeHome app, tap to add your camera.
2. In the list of camera IDs, find the one to be set up and tap Add. If you don’t find the camera, tap Scan to add and scan the camera QR code, and follow any on-screen instructions.
3. Tap Select Wi-Fi and choose a listed network. (JAIOT Wi-Fi 6 camera can be connected to both your 2.4GHz and 5GHz Wi-Fi network).
4. Enter your network password and tap Next.
5. Wait for at least 45 seconds to finish the network configuration.
6. When done, enter your desired camera name and tap Confirm. The camera is now connected to your account.

Connect to Alexa-enabled Devices

To get started, make sure you have:

• An Alexa-enabled device
• The latest version of the iSeeHome and Amazon Alexa apps
• An iSeeHome account and an Amazon Alexa account
• Your JAIOT camera connected with your iSeeHome account

1. Open the Alexa app, go to More, and select Skills & Games.
2. Search for iSee Home in the search box. On the iSee Home screen, tap Enable to Use.
3. Log in to iSeeHome. When you see “Your iSee Home account has been successfully linked,” tap Next.

FAQs

• Q: What is the maximum capacity of the supported SD card?
  A: The camera supports up to a 256 GB micro SD card, which holds roughly 2-3 weeks of playback recording. The micro SD card is not included when you purchase the camera.

• Q: Where can I download the iSeeHome app?
  A: You can download the iSeeHome app from Google Play or App Store, or by scanning the provided QR Code.

• Q: What devices are compatible with the iSeeHome app?
  A: The iSeeHome app is compatible with Android (5.1+) and iOS (11.0+) devices only.

• Q: How do I install the camera?
  A: You can place your camera on a flat surface or install it on a wall or ceiling. Use the provided Mounting Tape for soft surfaces or the Drilling Template for drilling holes and using mounting screws on other surfaces.

• Q: How do I set up the camera?
  A: After powering up your camera and connecting it to a power outlet, open the iSeeHome app and follow the on-screen instructions to add and set up your camera. Make sure to select a Wi-Fi network and enter your network password for successful configuration.

About This Guide
Features of this product and iSeeHome App may vary by model and software version. All features, functionality and other product specifications are subject to change, without notice or obligation.

What’s Included

Getting To Know Your Camera

1. Microphone

2. Spotlight

3. Indicator Light

   • Flashing Slowly Light
     The camera is reset/ready to connect

   • Solid Light
     The camera is working properly

4. Speaker

5. Reset Button

6. SD Card Slot

7. DC Power Supply

Note:
The camera supports up to a 256 GB micro SD card, which holds roughly 2-3 weeks of playback recording. The micro SD card is not included when your camera purchase.

Place/Install Your Camera

• You can place your camera on a flat surface (such as desk and table), or install it on a wall or ceilling.
• Directly stick it up with Mounting Tape (on soft surface only)
• Use the Drilling Template to drill two holes, insert the plastic expansion tube into the holes, and screw the mounting screws into the expansion tube.

Download The App

• Get the iSeeHome App from Google Play or App Store or by scanning the QR Code below.
• Additional Notes:
  The iSeeHome app is compatible with Android (5.1+) and iOS (11.0+) devices only.

Sign Up And Login

• Open the iSeeHome app, log in directly with your account.
• Or you can tap Register to create a new acount. Enter your email/phone number, set a password, then follow the on-screen instructions to finish creating your account.

Power Up The Camera

• Install your micro SD card before powering up your camera. Connect the camera to a power outlet and wait for 30 seconds until hearing the voice prompt ” Please Configure the Network “
• On the phone, make sure that Wi-Fi and Bluetooth are on.

Set Up The Camera

• Step 1
  On the home screen, tap to add your camera.

• Step 2

  • In the list of camera IDs, find the one to be set up , and tap Add.
  • If you don’t find the camera, tap Scan to add to scan the camera QR code, and follow any on-screen instructions.

• Step 3

  • Tap Select Wi-Fi and choose a listed network.
  • (JAIOT Wi-Fi 6 camera can be connected to both your 2.4GHz and 5GHz Wi-Fi network )

• Step 4
  Enter your network password. Tap Next.

• Step 5
  Wait for at least 45 seconds to finish the network configuraion.

• Step 6
  When done, enter your desired camera name , and tap Confirm. The camera is now connected to your account.

Connect to Alexa-enabled Devices

To get started, make sure you have:

• An Alexa-enabled device.

• The latest version of the iSeeHome and Amazon Alexa apps.

• An iSeeHome account and an Amazon Alexa account.

• Your JAIOT camera connected with your iSeeHome account.

• Step 1
  Open the Alexa APP, go to More (≡) , and select Skills & Games.

• Step 2
  Search for iSee Home in the search box. On the iSee Home screen, tap Enable to Use.

• Step 3
  Log in to iSeeHome. When you see “Your iSee Home account has been successfully linked”, tap Next.

• Step 4
  Wait for at least 45 seconds, and a new screen will appear saying –1 iSee Home camera found and connected. Tap Next, and follow any on-screen instructions to finish setup.

Troubleshooting

I can’t connect my JAIOT camera to the app.
Poor Wi-Fi signal might cause your new camera to disconnect frequently , or even not connect at all. Try following solutions if your camera can not connect to Wi-Fi when setup.

1. Does the camera issue the voice prompt “Please Configure the Network” ?
   If not, try the following:

   • Try with a different power outlet，power adapter (5V 1A) or USB-C cable;
   • Reset the camera by pressing and holding the reset button for 5-8 seconds.

2. Double-check that the Wi-Fi network name and password are correct.

3. If you have purchased a JAIOT model that only supports 2.4 GHz Wi-Fi network, which also means it can not connect to a 5 GHz band, please check if your router is broadcasting a 2.4 GHz network.

4. Make sure that your Wi-Fi network is working properly and try restarting your router if necessary.

5. Move the camera closer to the router and try again.

“No TF card found”when accessing Playback?

Note:
The micro SD card is not included when your camera purchase.

1. Make sure that the micro SD card is fully inserted in the camera.
2. Make sure the micro SD card is pre-installed before plugging the camera into power. If not, unplug the camera, remove and reinsert the card, then plug the camera back in.
3. If the camera still can not detect the SD card, we’ll have to format the card via iSeeHome app. On the preview screen, tap > Storage settings > Format the memory card , and tap Format to proceed with the formatting process.
4. Check if the micro SD card work ok in a computer/other device.

If available, try using a secondary micro SD card and see if the camera will detect it.

Important:
Any files that were previously on the micro SD card will be permanently deleted and cannot be recovered. As such, make sure to back up all the data you want to keep before formatting.

How do I share my camera with my family?
Before sharing, make sure the person you want to share with has the iSeeHome App installed and has an iSeeHome account.

To share:

1. From the iSeeHome app’s Home tab, choose a camera you want to share, and tap Share.
2. Set the Share Permissions, and set the Sharing QR code validity period. Then, tap Complete.
3. Show your QR code for others to scan, or tap Share to share your QR code via message, email or other third-party apps.

To stop sharing:

1. Go to Me > Sharing management.
2. In the Share list, tap Edit, choose the user you want to remove, then tap on Cancel sharing.

If you continue to experience any issues, please reach out to JAIOT Customer Support Team for further assistance.

WARNINGS
TO PREVENT DAMAGE TO THE PRODUCT, FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE, PLEASE READ AND UNDERSTAND ALL WARNINGS AND INSTRUCTIONS.

• This camera is not weatherproof and is designed for indoor use only. Please keep your camera dry, and do not expose the camera to liquids or extremely humid conditions.
• Do not attempt to disassemble the device yourself. It may pose a risk of electric shock. Contact JAIOT Customer Support Team if the camera isn’t working properly.

FOR SAFE USE

1. Please use your camera in environments within its operating temperature range: -4°to 140°F (-20 to 60°C). Avoid powering your device near any heat sources and in direct sunlight.
2. If your camera gets wet, do not attempt to dry it using an external heat source such as a hair dryer.Carefully unplug the cable without getting your hands wet and wait for the camera and adapter to dry completely.
3. Do not force the adapter into a power outlet.Only power the camera with a compatible power adaptor available. If the adapter or cable appears damaged, discontinue use immediately.
4. To clean the camera surface, please unplug the camera and power adaptor first, wipe gently with a soft cloth that is slightly damp with water and a touch of rubbing alcohol to remove smudges or dust. Not to use anything abrasive or harsh chemicals. After cleaning, wait for the camera to dry completely.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.

To assure continued compliance, any changes or modifications not expressly approved by the party.

Responsible for compliance could void the user’s authority to operate this equipment. (Example-use only shielded interface cables when connecting to computer or peripheral devices).

This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

FCC Radiation Exposure Statement:
The equipment complies with FCC Radiation exposure limits set forth for uncontrolled enviroment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

ISED Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).

Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

The digital apparatus complies with Canadian CAN ICES-3 (B)/NMB-3(B).

• This device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS 102 RF exposure, users can obtain Canadian Information on RF exposure and compliance.
• This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment.
• This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
• The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.

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