Shiji US Inc HK5610 Series All in One POS Device User Manual

Shiji US Inc HK5610 Series All in One POS Device

Product Information

Specifications

• Product Name: HK5610 Series All-in-One POS
• Manufacturer: Shiji (US)Inc.
• Product Standard Number: Q/HSK J03001
• Product Standard Name: Commercial Cash Register

Product Basic Configuration

• Processor: HK5610J6412
• Memory: Standard 4G DDR4
• Host Storage: Standard 128G SSD
• Operator Display: 15.6 FHD LCD with a resolution of  1920*1080
• Ethernet: 1000M Ethernet
• Customer Display (optional): 10.1 FHD LCD with a resolution of 1280*800
• Printer (optional): 58mm thermal printer, 80mm thermal printer
• Cash Drawer (optional): Steel cash box
• Magnetic Card Reader (optional): Magnetic Stripe Card  Contactless Card Reader Support (1D/2D scanning)
• Barcode Scanner (optional): Not specified

Environmental Specifications

• Category: Absolute Grade
• Power Input: AC 100~240V 50-60Hz (grounding)
• Working Temperature: Not specified
• Working Humidity: Not specified
• Storage Temperature: Not specified
• Storage Humidity: Not specified

Product Usage Instructions

Installation

1. Place the machine on a hard horizontal surface to avoid any damage or bumping.
2. Check the packing accessories and ensure the items are included: a power adapter, a power cable, and connecting cables.
3. Inspect the machine for any obvious scratches or appearance damages.
4. The machine must be installed by a service technician or an authorized dealer.

Switching Instruction

Start-up : When the adapter is connected, press the Power button on the right back side of the bottom of the machine. The button indicator light should turn on, indicating that the machine has started up.

Instructions for Using Magnetic Stripe Cards

When swiping the card, make sure the machine is placed on a hard horizontal plane. Scratch the magnetic strip of the magnetic stripe card inward from the swipe slot. The card swiping process should be smooth and uniform.

Instructions for Using RFID Contactless Cards

The RFID contactless card reader module is located behind the right side of the Host (with a contactless payment sign). When the induction card is not received, please place the card above the induction area.

Instructions for Matching the Printer Adapter

When the system is configured with printers of different specifications, adapters with corresponding power need to be used together. Refer to the table below for matching:

FAQ (Frequently Asked Questions)

• Q: Can I use a different power adapter with this POS device?
  A: It is recommended to use the adapter provided by the manufacturer to ensure compatibility and avoid any damage to the device.

• Q: How do I replace the battery?
  A: Incorrectly replacing the battery can result in an explosion. Make sure to only replace the battery with the same or equivalent type as recommended by the manufacturer (Shiji). Discard used  batteries according to the manufacturer’s instructions.

• Q: Can I remove the peripheral device while the system is on?
  A: No, it is advised not to remove the peripheral device before turning off the system. Turn on the system after turning on peripheral devices and turn off the peripheral devices after  turning off the system.

General User Notices

Thank you very much for choosing our cash register. Before installing and using this product, please read this manual carefully so as to have a deep understanding of its performance. Please keep this manual well for future reference if you encounter problems in use.
In order to improve the products, the company will adopt new technologies, new components and new software as much as possible. Therefore, the company has the right to make changes without notice. The features, functions and operations described in this manual may not be completely consistent with the performance of the machines sold by our company in various places. In some cases, the pictures are only prototypes of the equipment. Before using this manual, you should ask our company or dealers applicable information.
This equipment must be installed by after-sales service personnel or dealers. The company is not responsible for any consequences caused by unauthorized changes to the equipment or replacement of connecting equipment and cables in accordance with regulations.

Warning:

• Static may cause damage to the POS.
• Incorrectly replacing a battery can result in an explosion. Make sure to only replace the battery with the same or equivalent type as recommended by the manufacturer (Shiji). Discard used batteries according to the manufacturer’s instructions.
• Do not remove the peripheral device before you turn off the system.
• Turn on the system after you turn on peripheral devices and turn off the peripheral devices after you turn off the system.

The manufacturer has the right to modify the content of the manual without prior notice! Product standard number: Q/HSK J03001
Product Standard Name: Commercial Cash Register

Application range

Our POS devices adopts an open system, flexible component structure and standard peripheral interface. The product is suitable for network connection or stand-alone use in supermarkets, department stores, convenience stores, hotels and other commercial enterprises; all main components adopt standard Products, so the product quality is reliable, it is easy to upgrade the system, the maintenance of components is convenient and simple, and the reasonable cost performance makes it more competitive compared with similar products.

Product basic configuration ：

host

| processor| J6412
Memory| Standard 4G DDR4
storage| Standard 128G SSD
operator display| 15.6″ FHD LCD with a resolution of 19201080
ethernet| 1000M Ethernet
customer display(optional)| 10.1″ FHD LCD with a resolution of 1280800
15.6″ FHD LCD with a resolution of 1920*1080
printer (optional)| 58mm thermal printer
80mm thermal printer
cash                 drawer (optional)| steel cash box
Magnetic             card

reader (optional)

| Magnetic        Stripe        Card        Reader/RFID

Contactless Card Reader

barcode         scanner (optional)| Support (1D/2D scanning)

Interfaces

**HK5610-J6412 Mainboard

**

• 3. Power USB
• 4. RJ45 network port
• 5. USB*2
• 6. RJ50 serial port
• 7. USB*2
• 8. Audio output
• 9. HDMI
• 10. 12V output
• 11. RJ50 serial port
• 12. RJ50 serial port

Environmental Absolute Grade

Environment

| Power Input| AC 100~240V 50-60Hz (grounding)
Working Temperature| 0°C – 40°C
Working Humidity| 35%～80%
Storage Temperature| -20°C – 55°C
Storage Humidity| 20%～93%

System Dimensions

Single screen, length×width×height: 380mm198mm327mm; main screen flip angle 0-45°

15.6-inch main screen + 10.1-inch secondary screen, length: 380mm205mm353mm; the flip angle of the main screen is 0-45°, and the flip angle of the secondary screen is 0-30°

15.6-inch main screen + 15.6-inch secondary screen, length × width × height: 380mm205mm362mm; main screen flip angle 0-45°, secondary screen flip angle 0-30°

Unpacking and Inspection

1. Before unpacking, inspect the outer packing box is in good condition and check if there is any visible damage. Contact your dealer if you notice that the package is damaged as soon as possible.
2. When taking out the machine from the carton handle it carefully and avoid bumping.
3. Check the packing accessories and ensure the items are included: a power adapter, a power cable, and connecting cables.
4. Check the machine and inspect it for obvious scratches or appearance damages.
5. The machine must be installed by a service technician or by an authorized dealer.

Instruction for Usage

1. Switching Instruction
2. Start-up: When the adapter is connected, press the Power button on the right back side of the bottom of the machine, see the button indicator light on, then start-up can be achieved.
3. Instructions for using magnetic stripe cards
4. When swiping the card, the machine should be placed on a hard horizontal plane.
5. Please scratch the magnetic strip of the magnetic strip card inward from the swipe slot.
6. The card swiping process should be smooth and uniform.
7. Instructions for using RFID contactless cards
8. The RFID contactless card reader module is located behind the right side of the Host. (with a contactless payment sign)
9. When the induction card is not received, please place the card above the induction area.

Instructions for matching the printer adapter
When the system is configured with printers of different specifications, adapters with corresponding power need to be used together. See the table below for matching instructions：

Safety Notes

1. The cash register requires that the external power supply should be grounded well.
   The ground resistance value should be less than 0.1Ω and the machine must connect to a grounded international three 3-pin power socket. If the power supply is ungrounded or improperly grounded may cause leakage current. It will be hazardous to the user and also affect the normal operation of the cash register.

2. During the operation, must use a three 3-pin power socket and a UPS that meet CCC certification national standards. It needs to be grounded well and the supply voltage shall be stable. Make sure the voltage of the outlet provides shall be in line with the voltage marked on the label of the unit.

3. The unit shall be used under dry, ventilated & clean environment away from sunlight. Avoid making the air vent of the host machine blocked or covered. Ensure the air vent has an exhaust outlet with a certain opening gap.

4. The product is a Level A one, it may cause radio interference in living environment. In such cases, users may need to take practical & feasible measures against the interference.

5. Be sure neither to lengthen cable nor to replace parts at your will, if you have any demand, please contact the reseller.

6. Be sure not to unplug or plug in any live part or external device when they are in an energized state, and the connecting cables of the POS between parts shall be connected securely.

7. The RJ11 interface on the rear of the main unit is connected to the cash drawer, it  is not a communication port, and users cannot use this port for dial-up Internet access.

8. When inserting USB flash or disk, you shall kill virus to prevent the host machine from virus. Android doesn’t support the NTFS file system. If the USB flash drive you insert is NTFS file system, it won’t be supported.

9. Do not switch on or off the host frequently, because it is easy to result in damage on the machine.

10. Be sure not to sprinkle any liquid or fall any object into the unit.

11. Be sure not to keep heavy, strenuous movement, shake & heavy strike away from the POS.

12. If any liquid sprinkles or any sundry falls into the unit, please shut it down immediately & switch off the power supply, take the batteries down, dry the liquid or remove the  sundry. If you take the batteries down, you shall reset CMOS.

13. In case of safety faults, such as peculiar smells, abnormal sounds, leakage, and other faults, you must switch off the power supply at once and then contact with reseller. When the POS is not in use, you shall switch off the power supply. Do not directly turn off the main power supply, you should exit the application program, turn off the machine, then turn off the main power supply, and put on a dust cover.

Labeling description of product components

• This product meets the environmental requirements of the “Administrative Measures for Restricting the Use of Hazardous Substances in Electrical and Electronic Products”.

• Within the environmental protection use period, there will be no leakage and precipitation of harmful substances during the use of consumers, which will affect the health of consumers, so you can use it with confidence.

• Disposal and recycling tips
  When this product is not needed or its life is over, please abide by the relevant national laws and regulations on the recycling of waste electrical and electronic products, and hand it over to a local manufacturer with nationally recognized recycling qualifications for recycling. Recyclers need to properly dispose of components containing hazardous substances, and must not dispose of them arbitrarily.

• Environmental protection use period
  The environmental protection use period of this product is 10 years

(Pb)

| (Hg)| (Cd)| (Cr6+)| (PBB| (PBDE)| DIB P| BBP| DBP| DEHP
motherboard| O| O| O| O| O| O| O| O| O| O
Memory| O| O| O| O| O| O| O| O| O| O
hard disk| O| O| O| O| O| O| O| O| O| O
power supply| O| O| O| O| O| O| O| O| O| O
monitor| O| O| O| O| O| O| O| O| O| O
customer display| O| O| O| O| O| O| O| O| O| O
---|---|---|---|---|---|---|---|---|---|---
keyboard| O| O| O| O| O| O| O| O| O| O
printer| O| O| O| O| O| O| O| O| O| O
CPU fan| O| O| O| O| O| O| O| O| O| O
various cables| O| O| O| O| O| O| O| O| O| O
cash box| O| O| O| O| O| O| O| O| O| O
Chassis| O| O| O| O| O| O| O| O| O| O
Packaging| O| O| O| O| O| O| O| O| O| O
*The format of this standard is prepared according to the provisions of SJ/T11364.

“O” indicates that the content of the toxic and hazardous substance in all homogeneous materials of the part is below the limit requirement specified in GB/T26572.

“X” indicates that the content of the toxic and hazardous substance in at least one homogeneous material of the part exceeds the limit requirement specified in GB/T26572.

Note : DIBP-diisobutyl phthalate

• BBP-butyl phthalate
• DBP-dibutyl phthalate
• DEHP-di(2-ethylhexyl)phthalate

Accessories Annexes

Others

• For the drivers of other peripheral devices, refer to the USB driver from the package.
• You can log in to the Histone website or contact Shiji via 24h customer service hotline.
• Website ： https://www.Shiji.com/
• 24-hour customer service hotline：0086-532-55751230

FCC Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for ac Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help.

Caution : Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance 20cm between the radiator &your body

24h customer service hotline
Serving
0086-532-55751230

Shiji (US)Inc.
Address ：730 Peachtree Street NE， Suite 375，Atlanta， Georgia，30319， USA
Phone : 0086-532-55751230
Fax : 0086-532-55751234
Website : https://www.Shiji.com/

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