Neeuro SB-02 Store SenzeBand 2 User Guide

: June 14, 2024
: Neeuro

Table of Contents

How To Use
What’s Included
About SenzeBand 2
Safety and Compliance
Battery Safety
FCC Caution
FCC Radiation Exposure Statement
WEEE Compliance
Warranty Information
Customer Support
04-03 OC@Pasir Panjang
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Neeuro SB-02 Store SenzeBand 2

Neeuro SB-02 Store SenzeBa

How To Use

Clean Senze Band 2
Use wet towel or non-alcoholic wipes at all times. Remove any dust and grime that may affect the sensors on SenzeBand 2.
Enhance Connectivity
Wipe your forehead and the skin area above both ears. Make-up has to be removed.
Turn On Bluetooth
Ensure Bluetooth function is enabled on your mobile device. Ensure Location Services are enabled (Android Devices). For iOS and Android devices, go to Settings > Bluetooth.
Switch On SenzeBand 2
Press and hold the Neeuro Power button for 3 seconds to switch ON.
When LED Power indicator shows:
- Blue (Default) – Sufficient battery power
- Green – Connected with mobile application
- Red – Charging is required
Device Connection
SenzeBand 2 can only be connected to your mobile device via Neeuro’s mobile applications. On your mobile device, search for ‘Neeuro’ in the Apple AppStore or Google Play Store and select your application of choice to download. Upon launching the application, go to Settings > Device > Add Device, follow the instructions and connect to SenzeBand 2.
Wear SenzeBand 2
Hair must be tied and/or adjusted to ensure that sensors are touching the skin. Position Senze Band 2 about an inch above your eyebrows.
Adjust SenzeBand 2
Adjust or swap to the shorter strap provided for a better fit and comfortable experience. An ill-fitted SenzeBand 2 may result in inaccurate readings or an unstable connection. Ensure forehead and temporal lobe electrodes are in direct contact with the skin, avoiding any hair in between. Rest the SenzeBand 2 on the ears for best connectivity.
Check Connectivity
Once SenzeBand is fitted well, launch a Neeuro Application of your choice. Then go to Settings > Device to connect SenzeBand. Repeat step 7 until the sensor indicators on the application turn green.

What’s Included

Carry case
Charging cable
Quickstart guide
SenzeBand 2 (SB-02)
2x Elastic head straps

About SenzeBand 2

Safety and Compliance

Do not use your Senze Band 2 device in wet conditions or rain. If SenzeBand 2 gets wet, unplug all cables and turn off the device. Wait for SenzeBand 2 to dry completely before pressing the power button to turn SenzeBand 2 on again. Do not attempt to dry Senze Band 2 through external heat sources such as hair dryers. Do not expose SenzeBand 2 to extreme heat or cold. If further support is needed, please contact us at support@neeuro.com.

Battery Safety

The rechargeable battery in SenzeBand 2 should not be repaired or replaced by any third-party. SenzeBand 2 should only be charged using a USB-C cable such as the one provided in the package.

FCC Caution

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operations.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

WEEE Compliance

SenzeBand 2 must not be disposed of with normal household waste. SenzeBand 2 must be disposed of by arranging to return to designated collection points for the recycling of electrical waste and electronic equipment. Separating and recycling SenzeBand 2 at the time of disposal will help to conserve natural resources and ensure that the equipment is recycled in a manner that protects human health and the environment.

Warranty Information

This warranty for SenzeBand 2 is provided by Neeuro Pte. Ltd. It warrants SenzeBand 2 against defects in materials and workmanship under the ordinary consumer use for one year from the date of original retail purchase. During this warranty period, if a defect arises in SenzeBand 2, Neeuro Pte. Ltd. will, at our option to the extent permitted by the law, either (i) repair SenzeBand 2 using either new or refurbished parts or (ii) replace Senze Band 2 with new or refurbished Senze Band 2 that is equivalent to the SenzeBand 2 to be replaced. All replaced parts or SenzeBand 2 returned shall become the property of Neeuro Pte. Ltd.

This limited warranty applies only to hardware components of SenzeBand 2 that are not subject to accident, misuse, neglect, fire, or other external causes, alterations, repair, or commercial use.