AVerMedia B07DHDHLYQ Live Gamer Ultra User Guide

: June 14, 2024
: AVerMedia

Table of Contents

Where to get AVe Medria official release
Typical issue trouble shooting
When I try to record a video, there is no playback output, delay in
Recording and stream come through very choppy, signal is scrambled
Apple Silicon Compatibility (M1 Chip)
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

AVerMedia B07DHDHLYQ Live Gamer Ultra User Guide

Where to get AVe Medria official release

AVerMedia are committed to be the leading creator & video collaboration products provider across the globe and we always strive to give greater focus on “Customer Service” and relationship excellence. At AVerMedia, our focus is on continuous improvement without compromising on quality. Therefore, we introduce DevOps procedure which enables formerly individual roles as a closed loop– development, IT operations, quality engineering and security – to coordinate and collaborate to produce better products.

Our quality policy not only applied for development phase but also listed products. Every listed product need pass our internal product verification from time to time.
First, quality engineering need submit report with accurate test result, so that release committee may conduct review and kick-off release application accordingly.

Typical issue trouble shooting

When I try to record a video, there is no playback output, delay in

recording, sync issue, how can I fix it?

Please see the below tutorial guide in FAQ (How can I set up GC553 in OBS Studio?) https://www.avermedia.com/us/support/faq/WA1vM6gR

Recording and stream come through very choppy, signal is scrambled

intermittently:

Please see the below FAQ: https://www.avermedia.com/us/support/faq/why-my- audio-becomes-choppy-gnrkp vKe

Windows: Live Gamer Ultra GC553 with RE Central

As a standard UVC products GC553 could plug & play under typical OS and work well with RECentral V4 or popular streaming Apps such as OBS.
RECentral Video Tutorial
Download path by visit and click “Application” to locate Applications
https://www.avermedia.com/us/product-detail/GC553
The latest update is from July 13th 2022
RECentral v4.7.44.1

Configuration
The latest Firmware is dated from July 15th 2022
Version: 1.4.9.7

For OBS Studio:OBS tutorial guide

For Windows 11 OS users

Microsoft officially released Windows 11 on October 4, 2021. By the way, we’re happy to
announce that GC553 Software & Hardware are both currently compatible.
Please visit https://www.avermedia.com/us/product-detail/GC553 to download
latest RE Central by following link
https://storage.avermedia.com/web_release_www/software/RECentral_4_v4.7.44.1 _22061501_x64.exe
Configuration

Once you install the RE Central, you can use our GC553 as bellow
Configuration

MacOS: Live Gamer Ultra GC553 with RE Central

Express

We encourage you to install RE Central Express, which is powerful streaming Apps under Mac platform developed by AVer Media. We are pleased to inform you all that GC553 has been tested with the latest Big Sur OS (Ver 12.x) and Apple Silicon CPU (aka M1) by Dec, 2021. Should you run into any trouble by using AVer Media products with Mac platform, please feel free to contact our technical support by
TechnicalSupport@avermedia.com
Please visit https://www.avermedia.com/us /product-detail/GC553 to download

atest RECentral Express by following link
https://storage.avermedia.com/web_release_www/software/RECentralExpress_v1.2 .65.dmg.zip

Once you install the RECentral Express, you can use our GC553 as bellow
Configuration

Apple Silicon Compatibility (M1 Chip)

Live Gamer Ultra GC553 is also compatible with M1 Macs under macOS 12, and work with other 3rd party software such as OBS Studio. As for RE Central Express, we have been developing the latest version that can enable GC553 to work with M1 Macs under macOS 12.

For the latest updates, please check the product pages. If you use macOS with M1 processor, please see the list below for the compatibility

Notes: We have also released the news on our official website
Configuration

https://www.avermedia.com/us/media/news-detail/The-Updates-about-Apple-mac
OS-Big-Sur

When using Live Gamer Ultra GC553 software, 1080p60 video can perform correctly, but a higher frame rate or 4Kp30 video may have issues. As a workaround, when using Live Gamer Ultra GC553, you can select 1080p60 with OBS Studio.