SandenVendo HFD000008 Hot Food Display Instruction Manual

SandenVendo HFD000008 Hot Food Display

Operation

A COMMITMENT TO SAFETY
SandenVendo is committed to safety in every aspect of our product design. SandenVendo is committed to alerting every user to the possible dangers involved in improper handling or maintenance of our equipment. The servicing of any electrical or mechanical device involves potential hazards, both to those servicing the equipment and to users of the equipment. These hazards can arise because of improper maintenance techniques. The purpose of this manual is to alert everyone servicing SandenVendo equipment of potentially hazardous areas and to provide basic safety guidelines for proper maintenance.

This manual contains various warnings that should be read and carefully followed to minimize the risk of personal injury to service personnel. This manual also contains service information to ensure that proper methods are followed to avoid damaging the Hot Food Display (HFD) or making it unsafe. It is also important to understand these warnings are not exhaustive. SandenVendo could not possibly know, evaluate, or advise of all the conceivable ways in which service might be done, nor can SandenVendo predict all of the possible hazardous results. The safety precautions outlined in this manual provide the basis for an effective safety program. Use these precautions, along with the service manual, when installing or servicing the HFD.

We strongly recommend a similar commitment to safety by every servicing organization. Only properly trained personnel should have access to the interior of the machine. This will minimize the potential hazards that are inherent in electrical and mechanical devices. SandenVendo has no control over the machine once it leaves the premises. It is the owner or lessor’s responsibility to maintain the Hot Food Display in a safe condition. Follow all Safety Warnings and Installation Requirements in this manual. Refer to the Technical Service Manual for recommended maintenance procedures. If you have any questions, please contact the Technical Services Department of SandenVendo at 800-344-7216.

FOOD FOR THE HOT FOOD DISPLAY
The HFD, HFDM, and HFDH units are designed to hold unwrapped, wrapped, and boxed food. The HFDHC is designed to hold wrapped and boxed food. Hot food displays are not designed to heat cold food – put only hot food in the hot food display.

These appliances are intended to be used for commercial applications, for example in kitchens of restaurants, canteens, hospitals, and in commercial enterprises such as bakeries, butcheries, etc., but not for continuous mass production of food.

SAFETY WARNINGS

• The HFD is for indoor use only. Do not use near water or in condensing humidity

• To prevent electric shock or fire, do not kink, pull, or pinch the power cord, and ensure no equipment is resting on the power cord. If the power cord is damaged, unplug and replace

• Do not connect with other plugs. Do not use an extension

• When unplugging, first turn off the power switch. Then pull the plug at the end of the power cord, not by pulling the power cord, since the cord can be damaged, overheat, and cause a fire

• Do not spray water on the HFD. It may cause an electric shock or fire.

• Do not touch the power plug, switches, or other electrical parts with wet hands. It can cause an electric shock.

• Periodically check that the plug is pushed in all the way.

• To prevent injuries due to falling objects, liquid spills, electric shock or fire, do not place heavy objects or liquid-filled objects on top of the HFD.

• To prevent electric shock or fire, do not use volatile or flammable products in or near the HFD.

• When moving the HFD: turn the HFD off, unplug, and allow the unit to cool. To prevent glass breakage and injury, do not push on the glass. Also, use proper equipment and lifting techniques. Ensure the product doesn’t tip while it is being moved.

• If a lamp or any glass cracks or breaks, turn off the power and discard all food in the HFD. Replace lamp and/or glass. Remove all glass fragments. Carefully inspect all surfaces, corners, and gaskets to ensure all glass fragments have been removed before returning HFD to service.
  Use only authorized replacement parts
  Don’t place food directly on the hot plates.

• Keep HFD out of direct sunlight and away from heat sources

• Do not hang from the door – this may cause injury or electric shock.

• To prevent injury, do not allow children to climb on or play on the HFD

• Turn off and unplug HFD before servicing, and let HFD cool before cleaning or servicing.

• Use proper tools while servicing.

If the HFD malfunctions, turn it off and unplug it. Have the HFD serviced by qualified personnel.
The HFD temperatures are factory-set to meet NSF food safety requirements. Changing temperature settings may adversely impact food safety.

The lamps are an integral part of the food heating system. If a lamp is not illuminated, the temperatures may not be maintained for food safety. Therefore, replace nonworking lamps.

INSTALLATION REQUIREMENTS

1. The HFD must be connected to a dedicated 115V 15A (or greater) grounded circuit. HFDHC units require a 20A circuit. Test for proper grounding and polarization before installing to reduce the risk of electrical shock and fire.
2. Keep the HFD four inches away from walls and other products to prevent abnormal heating.
3. Install the HFD on a strong, level surface to prevent it from tipping or falling. The HFDC front doors are aligned at the factory. When the HFDC is uncrated and placed on a counter, the front doors (from movement during shipping or due to a counter that isn’t completely flat) may be misaligned. To align the front doors: (1) loosen the top bolts for the side glass (HFDC: once on each side, HFDHC two on each side). HFDC shown: Push on the top of the side glass to align the doors. While holding the HFDC in this position, retighten the upper glass bolts.
   (This shows the left door higher than the right door. If the right door is higher, mirror this procedure.)
   (2) If the doors are still misaligned, place one or more spacers (each about the thickness of a coin) under the front leveling foot nearest the front door that’s low.

PRODUCT SUMMARY

Hot Food Display Name| Mini HFD| Mini HFD w/LEDs| HFD w/LEDs| Combo Serve HFD w/LEDs| High Capacity HFD
---|---|---|---|---|---

Model

| ****

HFDM00002

| ****

HFDM00003

| ****

HFD000008

| ****

HFDC00005 HFDC00006

| HFDHC0009 HFDHC0010 HFDHC0011 HFDHC0012
Approximate Internal Volume, ft3 (liters)| 4.1 ft3 (116 liter)| 6 ft3

(170 liter)

| 14 ft3

(396 liter)

External Dimensions

W x D x H inches (mm)

| 24.9 x 19.7 x 27.6

(632 x 500 x 700)

| 35.3 x 19.7 x 27.6

(896 x 500 x 700)

| 42.7 x 29.8 x 35.1

(1085 x 757 x 892)

Approximate Weight| 122 lbs.

(55 kg)

| 154 lbs. (70 kg)| 160 lbs. (70 kg)| 276 lbs.

(125 kg)

Approximate

Rack / shelf area, in2 Shelf quantity x area

| Upper 1 x 245

Middle 1 x 245

Bottom 1 x 345

| Upper 1 x 380

Middle 1 x 380

Bottom 1 x 510

| Upper 1 x 380

Middle 1 x 380

Bottom 1 x 510

| 4 x 200 Watt (Middle & Top) 2 x 300 Watt (Bottom)
Temperature controlled heater plates| ****

4 x 141 Watt

| 4 x 185 Watt (Middle & Top)

2 x 141 Watt (Bottom)

| ****

6 x 185 Watt

| ****

6 x 185 Watt

| ****

4 x 200 Watt (Middle & Top) 2 x 300 Watt (Bottom)

Lamps| Three 40W Xenon| Three LED| Six 40W Xenon
Glass| ANSI Standard Z97.1 Tempered
Controller| Four temperature controls, 100°F – 270°F| Six temperature controls, 100°F – 270°F
Timers| 12 Timers, settable from 30 minutes to 4 hours
Voltage, Frequency| 115VAC, 50/60 Hz
Power| 6.0 amp| 9.5 amp| 10.0 amp| 14.7 amp
Dual Circulation Fans| Standard| None| Standard
Included Accessories| Racks| Rectangular Trays Round Pans| Racks
Safety Approvals: UL 197,

CSA C22.2 No. 109- M81

| ****

UL File E314888

Sanitation Approval: NSF / ANSI 4| ****

NSF International

CE Directives: Low Voltage

2014/35/EC EMC 2014/EC/30

RoHS 2011/65/EU

| ****

–

| ****

–

| ****

HFDC00006

| ****

HFDHC0011 and HFDHC0012

END OF LIFE / DISPOSAL

• To protect the environment please recycle materials where possible.
• Do not dispose of the Hot Food Display Case with other domestic waste. These units contain electrical and electronic materials that may need to be processed in accordance with local laws and/or regulations. Examples include European Directive WEEE 2002/96/CE
• Recycling this product contributes towards reducing the need for new materials and reducing the accumulation of waste.

OPERATION

Temperature Display On / Off
To turn the ambient temperature display on or off: with the controller on, press and hold the Time button and press the I/O button.
Note: firmware revision 4.01 and later disables this feature.

Timers

• When a timer is off, pressing the timer button once sets the countdown timer to the value preprogrammed into the controller.
• Pressing the timer button again within three seconds (while the indicator next to the button is blinking) sets the timer to 30 minutes.
• Each successive press (within three seconds) adds 30 minutes to the time, up to 4 hours.
• At 4 hours, the next button press cycles the timer back to 30 minutes again.
• Once the timer is activated, the LED next to the shelf timer button becomes green.
• The display then reverts to the HFD internal ambient temperature display.
• While a timer is on, pressing a timer button once displays the remaining time for 4 seconds, then the shelf temperature for 4 seconds, and then the display reverts to the internal ambient temperature display.
• At 15 minutes remaining time, the LED turns yellow.
• When no time remains, the LED turns red plus an audible alarm sounds.
• Pressing the timer button next to the blinking red LED clears the alarm and restarts the timer.
• Holding down the Time button, then pressing a timer key turns off the timer.
• Converting Temperature from °F to °C (or °C to °F)
• With the controller powered off, hold down the Time button, then press and hold the I/O button until the display comes on. The display will show the firmware revision.
• Press and release the TIME button to change from °F to °C (or °C to °F).
• Push the I/O button to turn on the HFD and lock in this setting.

If the front door is opened (HFD 6 and 8 only), the controller turns off only the lights. The display reads “OPEn”. After closing the front door, the lights turn on, and the display reverts to internal ambient temperature.

Error Codes

• E30 Internal ambient thermistor open circuit
• E60 Upper left shelf thermistor open circuit (except HFDM)
• E61 Middle left shelf thermistor open circuit (except HFDM)
• E62 Lower left shelf thermistor open circuit
• E63 Upper right shelf thermistor open circuit
• E64 Middle right shelf thermistor open circuit
• E65 Lower right shelf thermistor open circuit
• E90 Unable to read USB drive (check for CFG file format error)
• E70 Upper left shelf, not heating (except HFDM)
• E73 Upper right shelf not heating
• E71 Middle left shelf not heating (except HFDM)
• E74 Middle right shelf, not heating
• E72 Lower left shelf not heating
• E75 Lower right shelf not heating
  • For E60 to E65 (heater thermistor error) and E70 to E75 (heater failing to reach set temperature after several hours), the indicator for that heater blinks red. Pushing the button next to the blinking red indicator displays the error code for about 5 seconds.
  • Clear all errors by powering off the HFD, correcting the problem, and turning the HFD on again.

Programming using a USB drive

With the HFD off:

1. Insert the flash drive into the controller’s USB port.
2. Turn on the controller. The configuration will load in less than 5 seconds.
3. The display will show the configuration code (example: 001h) from the vendor.cfg file.
4. Pull the flash drive out of the controller (the controller may remain on).

TROUBLESHOOTING

If the HFD does not come on:

1. Check that the HFD is plugged in.
2. Check that the electrical outlet has power.

If the HFD does not heat up to the normal temperatures or is not heating properly: Check for flashing red indicators on the controller and error codes on the display. Press the button next to the flashing indicator, and note the error code (for example E65, see error code list above). Turn the controller off, then on, to see if the error is cleared. If the error is not cleared, or periodically reappears, go to www.vendoco.com, Products, Hot Food Displays to the “Universal HFD Line Technical Service Manual”, or contact Technical Service at the number on page 2.

CLEANING

• Before cleaning, ensure the HFD is off and allow the HFD to cool.
• Keep HFD clean for optimal performance. Do not place dirty pans on hot plate surfaces. Clean pans thoroughly before placing food on pans or use paper liner on pans. Keep the area around the unit clean and clear.
• Do not use abrasive materials on hot plates or glass. Use only mild soap and water or nonabrasive cleaners with a soft cloth or sponge, then wipe dry.
• To remove the rear sliding doors (HFD only): lift the door from the bottom track and pull the bottom of the door out. Installation is reversed.
• Remove the rear sliding door tracks by lifting at one edge. Tracks are flexible for ease of installation and removal. Clean food particles from door tracks. The clean surface under door tracks also.
• Once the rear doors are removed, clean inside the HFD. Wipe off any food particles from all shelves, gaskets, and glass.
• Clean glass and gaskets around door assembly. Clean front of shelves and point of sales displays. Clean the outside of the unit with a damp cloth and wipe dry

Included Accessories

Optional Accessories

POP Kits

Hot Food Display Media Topper
Display still images or video content and audio at the Hot Food Display. The HFD Media Topper features a 24-inch-class Full HD Ultra HDMI Digital Media player for USB Drives and SD Cards, and includes a remote control.

Check with

Customer Service for availability

| Media Display Kit, HFDHC|

HFDHC0009,10,11,12

Hot Food Display Media Topper
(The graphic surrounding the media screen is not supplied with a kit)

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