CARNATION CR2300 Bank-Grade Bill Counter User Manual

CARNATION CR2300 Bank-Grade Bill Counter

Preface

Thank you for choosing the CR2300 Bank-Grade Bill counter. This machine represents the latest development in Carnation technology. In order to make the best use of this bill counter and its counting capabilities, please read the manual carefully, and familiarize yourself with the operating procedures.

Safety

To avoid damage to the machine and/or personal injury, read the following carefully before the first use!

1. Place the unit on a solid flat surface. Don’t place the unit on a shaky or vibrating surface.
2. Before moving the unit, please disconnect the power cord. Damage to the power cord may result in fire and/or electric shock.
3. Keep the unit away from volatile gases or flammable materials. Keep the unit away from high humidity and strong sunlight, as it may cause the machine’s failure.
4. In case of a water spill, stop operating the unit immediately. Switch it off, and disconnect the power cord, then contact the service center for help.
5. Plug the supplied power cord into a grounded outlet only. If the unit is not in use for a long period of time, please keep it switched off and unplugged to avoid possible damage.
6. Please be careful to avoid any foreign objects, such as coins or staples, falling into the unit, as they may cause damage to the machine.
7. It is strictly prohibited for anyone except an authorized technician to open/ service the machine. This will render any remaining warranty void and may cause malfunction or injury.

Unpacking

Exterior

Panel

1. [M/A]: Manual/Auto start selection.
2. [RESET]: Start counting/ Clear the number of counted banknotes.
3. [ADD]: Add function on/off.
4. [BAT]: Batch function on/off.
5. [CF]: Functions selection.
6. [0,1,2,3,4,5,6,7,8,9]: Number buttons, set batch number.

Front View

1. Hopper

2. Handle

3. Top cover

4. Control panel

5. LCD display

6. Bill receiving wheel

7. Stacker
   Rear View

8. Adjusting screw

9. Power cord jack

10. Fuse

11. Port for external display

12. On/off switch

13. Caution label

LCD display

1. [Batch display]: Show the batch number.
2. [Add display]: Show the accumulation number.
3. [Count display]: Show the number of counted banknotes.
4. [BAT on/off]: Batch function is on/off.
5. [ADD on/off]: ADD function is on/off.

Operating Instructions

1. Reset: Press the RESET button to start counting or return to default mode.
2. Function selecting: Press the CF button to select functions and when the function is selected, the corresponding function symbol will light on on the display. Press the CF button again to change the selection in turn: Counting without detection, UV & IR functions are on, and UV & MG & IR functions are on.
3. Press the M/A button to select start counting manually or automatically.
4. ADD function: This function allows the user to add to a total of several batches of banknotes. When enabled (ADD light is ON), the current batch total remains on the display, even if bills are removed from the banknote stacker. The next batch will be added to the current count. When the number of bills reaches 99999+1, the display is reset to 0. When the ADD function is disabled, the total will return to 0 when the new batch is running.
5. Batch function: This function is used to set the batch limit. When the BAT button is pressed, the BAT light is ON, and press the number buttons to set the batch number.
6. When selecting counting without detection, the machine will count banknotes without any counterfeit detecting function.

Selection of Counterfeit Detection Options

CR2300 has three counterfeit detection functions, Ultra-Violet, Infra-Red, and Magnetic. Users can select the counterfeit detection options and adjust sensitivity levels according to counting requirements. When the machine encounters a counterfeit banknote, it will stop and beep. The suspicious banknote is the top banknote in the banknote stacker. Counting can be resumed by pressing the RESET button.

1. Infra-Red function
   Press the CF button, when the IR symbol on display is light ON, which means this function is active. The counter will check the infra-red ink feature of the counted banknotes.

2. Ultra-Violet function
   Press the CF button, when the UV symbol on display is light ON, which means this function is active. The counter will check the ultra-violet feature of the counted banknotes.

3. Magnetism function
   Press the CF button, when the MG symbol on display is light on, which means this function is active. The counter will check the magnetic ink of the counted banknotes.

4. Banknote Width Detection
   The machine will stop and beep if it encounters a shorter banknote in the batch of same-size banknotes, and the “EE4” code will be displayed. The suspicious banknote is the top banknote in the banknote stacker.

Feeder Adjustment

The adjusting screw of the feeder aperture on the back cover has already been set at the factory. You may need to adjust the feeder aperture if the following problems occur during counting:

• Frequent jams or banknotes pass the feeder with difficulty – turn the adjusting screw counter-clockwise to make the aperture wider.
• Frequent “EE5” or “EEA” error messages turn the adjusting screw clockwise to make the aperture smaller.

The adjusting screw is very sensitive, move only one notch at a time!

Note! When “EE7” code is displayed, the banknotes have not been placed in the hopper properly. Please redo it.

Parts Replacement

1. The resistance piece needs to be replaced when worn. Pull out the banknote feeder, press the banknote sliding board down, and replace the worn resistance piece.
2. In case the machine doesn’t turn on, check the fuse. The fuse cover is located under the power cable socket.

Maintenance

1. If operated at a temperature below 68℉(20℃), please allow three minutes for warm-up.
2. The machine must be operated in a well-ventilated area. Keep it away from direct sunlight and strong magnetic fields.
3. Do not apply oil to machines’ rubber parts, as it may cause malfunction.
4. Clean all sensors and magnetic heads with a brush at least once a week.

Troubleshooting

The machine will automatically perform a system self-test after it is turned on. Most error codes are caused by banknote-blocked or dusty sensors. Check for banknote jams and use a brush to clean the sensors, then restart the machine.

E07

| The machine is operated in a strong magnetic field.| Keep it away from the strong magnetic field.
MG sensor| Replace sensor.

E10

| The machine is operated under direct sunlight.| Keep it away from direct sunlight.
UV sensitivity| Lower UV sensitivity
E11| Button| Open top cover, and fasten the connector of button/ replace the button.
BF| Wheels are running without banknotes.| Press “RESET” and re-count.

EE1

| Counterfeit or suspicious banknote. Banknote without UV feature.| Remove and press “RESET” to continue counting. If the machine stops frequently, adjust the sensitivity level.

EE2

| Counterfeit or suspicious banknote. Banknote without MG feature.| Remove and press “RESET” to continue counting. If the machine stops frequently, adjust the sensitivity level.

EE3

| Counterfeit or suspicious banknote. Banknote without IR feature.| Remove and press “RESET” to continue counting. If the machine stops frequently, adjust the sensitivity level.

EE4

| Half-piece or torn banknote.| Remove and press “RESET” to continue counting.
---|---|---
Left/right counting sensor| Clean dust off sensor/ Replace sensor
EE5| Banknotes do not feed into the machine smoothly, or banknotes are not coutned accurately.| Adjust the feeder according to instructions on page 6.

EE6

| Counterfeit or suspicious banknote. Banknote without or with low MG feature.| Remove and press “RESET” to continue counting. If the machine stops frequently, adjust the sensitivity level.
EE7| Banknotes are not fed correctly into the feeder.| Arrange banknotes according to instructions on page 7.

EE8

| Feeding board is not in the horizontal position or banknote length not within the range (110-180mm)|

Adjust the position of the feeding board.

EE9

| The feeding board is not in the horizontal position or the banknote width not within the range (50-85mm)|

Adjust the position of the feeding board.

EEA| Some banknotes are glued together.| Remove and press “RESET” to continue counting.

Specifications

• Counting Speed: 1000 Notes/Minute

• Power Supply: 110V/60Hz
  Power Consumption: Working ≤ 90W

• Feeder Capacity: 500

• Notes Holder Capacity: 200

• Notes Sleeping < 3W

• Operating Temperature: 32℉~104℉(0℃~40℃)

• Humidity: 60%~90%

• Noise: <60dB

• Weight: 15lb(6.8kg)

• Dimensions: 9.6×10.9×9.7in(242×276×245mm)

• Banknote Size:

  • Min: 1.96×4.33in(50×110mm)
  • Max: 3.34×7.08in(85×180mm)

• Banknote Thickness: 0.0029~0.0059in(0.075~0.15mm)

Carnation Enterprises

• Contact Phone: 1-800-296-2779
• E-mail: info@carnation-inc.com
• Website: www.carnation-inc.com

FREQUENTLY ASKED QUESTIONS

What is the CARNATION CR2300 Bank-Grade Bill Counter?

The CARNATION CR2300 is a Bank-Grade Bill Counter designed for accurate and efficient counting of various denominations of bills. It is suitable for use in banks, financial institutions, and businesses that require high-volume currency handling.

How does the CARNATION CR2300 Bill Counter work?

The CARNATION CR2300 uses advanced counting technology to quickly and accurately count bills. It may feature UV and MG counterfeit detection to ensure the authenticity of the currency being processed.

Is the CARNATION CR2300 suitable for different currencies?

Yes, the CARNATION CR2300 is designed to handle various currencies, providing versatility for businesses dealing with multiple types of banknotes.

Can the CARNATION CR2300 detect counterfeit bills?

Yes, the CARNATION CR2300 is often equipped with UV and MG sensors specifically designed to detect counterfeit or suspicious bills, providing an additional layer of security for businesses.

What is the counting speed of the CARNATION CR2300 Bill Counter?

The counting speed of the CARNATION CR2300 may vary, but it is typically designed for high-speed and efficient counting, allowing businesses to process large amounts of cash quickly.

Is the CARNATION CR2300 Bill Counter user-friendly?

Yes, the CARNATION CR2300 is designed to be user-friendly, featuring intuitive controls and a straightforward interface, making it easy for operators to use without extensive training.

Does the CARNATION CR2300 have batch counting and adding functions?

Yes, the CARNATION CR2300 Bill Counter often includes batch counting and adding functions, allowing users to organize and bundle cash according to specific quantities or add together multiple batches of counted bills.

What is the hopper capacity of the CARNATION CR2300 Bill Counter?

The hopper capacity of the CARNATION CR2300 may vary, but it is typically designed to accommodate a significant number of bills, reducing the need for frequent reloading during counting sessions.

Can the CARNATION CR2300 handle different bill denominations and sizes?

Yes, the CARNATION CR2300 Bill Counter is often designed to handle various bill denominations and sizes, providing flexibility for businesses dealing with a range of currency notes.

Is the CARNATION CR2300 suitable for continuous use?

Yes, the CARNATION CR2300 Bill Counter is typically designed for continuous use, making it suitable for businesses with high cash transaction volumes that require extended periods of operation.

What is the noise level of the CARNATION CR2300 Bill Counter?

The noise level of the CARNATION CR2300 is typically manageable, ensuring a comfortable working environment for users and customers during operation.

Is technical support available for the CARNATION CR2300 Bill Counter?

Many manufacturers offer technical support and customer assistance for the CARNATION CR2300 to address setup, usage, and troubleshooting questions.

Can the CARNATION CR2300 Bill Counter be used in banking institutions?

Yes, the CARNATION CR2300 is suitable for use in banking institutions, providing an efficient solution for counting and verifying large volumes of currency.

Is the CARNATION CR2300 Bill Counter energy-efficient?

The CARNATION CR2300 is typically designed to be energy-efficient, allowing businesses to save on electricity costs during operation.

Can the CARNATION CR2300 be used for sorting and facing bills?

Yes, the CARNATION CR2300 Bill Counter is often equipped with features for sorting and facing bills, helping businesses organize and manage cash more effectively.

Is the CARNATION CR2300 Bill Counter designed for long-lasting use?

Yes, the CARNATION CR2300 is typically built to be durable and reliable, ensuring it can provide long-lasting counting solutions for various cash handling needs.

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