AVerMedia GC570D Live Gamer Duo Dual 1080p Video Capture Card Installation Guide

AVerMedia GC570D Live Gamer Duo Dual 1080p Video Capture Card

Product Information

The AVerMedia GC570 is a capture card designed for dedicated streaming PCs. It allows users to capture and record video and audio from various sources for streaming and content creation purposes.

For detailed specifications, please refer to the product specification page on the AVerMedia website.

Product Usage Instructions

1. 1.  **Troubleshooting:** If you encounter any issues with the installation, follow these steps:

   • Open Device Manager and navigate to “Sound, video, game controllers”.
   • Check if the capture card is displayed as “AVerMedia Live Gamer HD2”. If it is shown as a “USB Audio device”, the installation was not completed successfully.
   • Right-click on the device and select “Uninstall device”.
   • Reboot your computer to resolve this issue.
2. 1. Using RECentral: When using RECentral, follow these steps:
   • Ensure that you choose the corresponding Audio Interface that you want to capture.
   • For example, if you are capturing audio input via HDMI, choose “Digital (3-AVerMedia Live Gamer HD2)” as the Audio Interface.
3. 1. Using OBS Studio: When using OBS Studio, follow these steps:
   • Ensure that you choose the corresponding Audio Interface that you want to capture.
   • For example, if you are capturing audio input via HDMI, choose “Digital Audio Interface (3-AVerMedia Live Gamer HD2)” as the Audio Interface.

4. Technical Support: If you encounter any issues or need further assistance with AVerMedia products, please contact our technical support team here.

AVerMedia GC570 Quick Installation Guide

System Requirements

(For dedicated streaming PC)

• https://www.avermedia.com/productdetail/GC570#specification.
• Interface: PCI Express Gen 2 x1
• Video Input: HDMI
• Video Output (Pass Through): HDMI
• Audio Input: HDMI / 3 Pole 3.5 mm Jack
• Audio Output (Pass Through): HDMI / 3 Pole 3.5 mm Jack
• Max Pass Through Resolutions: 1080p60
• Max Record Resolutions: 1080p60
• Supported Resolutions (Video input): 1080p, 1080i, 720p, 576p, 480p, 480i
• Record Format: MPEG 4 (H.264+AAC) / MJPEG

Operating system: Windows® 10 / 8.1 / 7 *

• Intel® Core™ i5 3330 or above (i7 3770 recommended)
• NVIDIA® GeForce® GTX 650 / AMD Radeon™ R7 250X or above are recommended
• 4 GB RAM

Issue troubleshooting

Question 1:

• audio does not work for capturing gaming footage
• The item through professional troubleshooting was deemed defective because it was unable to capture audio.

Answer:

1. Please check at “Device Manager” under “Sound, video, game controllers” whether do you see the capture card displayed as “AVerMedia Live Gamer HD2” if you see it as “USB Audio device” this means that the installation wasn’t not completed successfully. Please click on the right mouse button then select “Uninstall device” Unstalling the device then rebooting the computer will solve this problem.
2. When you use RECentral, please ensure to choose the corresponding Audio Interface which you capture. For example, you need to choose Digital (3 AVerMedia Live Gamer HD2) when you route into audio input via HDMI input.
3. When you use OBS Studio, please ensure to choose the corresponding Audio Interface which you capture. For example, you need to choose Digital Audio Interface (3 AVerMedia Live Gamer HD2) when you route into audio input via HDMI input.
4. Should you run into any trouble by using AVerMedia products, please contact our technical support team here: Support | Technical | AVerMedia

References

• Support | Technical | AVerMedia
• Live Gamer HD 2 - GC570 | AVerMedia
• Live Gamer DUO（GC570D） | AVerMedia

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