CAMCAMP SC36 5MP PoE Security Camera User Manual
- June 14, 2024
- CAMCAMP
Table of Contents
User Manual
POE NVR SYSTEM
SC36 5MP PoE Security Camera
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<https://www.campark.net/pages/cloudeye-android>|
<https://www.campark.net/pages/cloudeye-apple> If you have any questions or problems
Please contact us Email:[email protected]
WhatsApp/SMS:+1 213 263 0931(GMT-8 9:00AM-5:00PM Mon-Fri)
https://www.camcamp.net
Thank you!
Greetings from our team! Thank you for choosing our product, hope you and your
family are doing well. On behalf of all my colleagues, we sincerely thank you
for your trust and support. If you are satisfied with our products, please
take some time to share your experience with this product,your feedback is
significant to us and can encourage us to go further.
Before returning:
If our product unfortunately does not meet your expectations, please contact
us before returning, we promise to give you the best solution. For your
safety, please do a factory reset before returning. It will delete your
personal information (passwords, videos, emails, etc.). We hope to hear from
you! If you have any questions, please don’t hesitate to contact us. Thank you
again and wish you all the best.
Catalog
This document is a general-purpose product manual. If the appearance or function description of the product involved inconsistent with the actual product, the actual product shall prevail.
Safety Warning
Please do not put any container with liquid on the NVR.
Please use it in an open place and do not block the vents.
For your safety, please use the original power supply provided.
If the NVR device starts or does not work normally, please unplug the power
adapter, clean the dust on the motherboard of the NVR device, and then restart
the NVR device.
When installing the product, please follow the regulations and policies of
your country and region.
Product List
- POE camera*4
- POE NVR*1
- 20m network cable*4 (connect the camera to the NVR RJ45)
- HDMI cable*1 (Connect the NVR to monitor)
- Mouse*1
- 1-meter network cable*1 (connect the NVR to the router LAN)
- Power for NVR *1
- Camera installation screw package*4
- Hard disk screw package*1 (if the NVR has been installed a hard disk, this accessories will not be included)
Product Description
NVR
- RJ45: Connect to the RJ45 network port of the camera to realize power and video data transmission.
- Network: Connect to the LAN port of the router through this port, so that the NVR can communicate with the Internet to realize remote access.
- VGA/HDMI: Connect to display devices with different types of interfaces
- 48V: The NVR uses DC48V power supply, do not use a power supply other than this specification to supply power to the NVR.
- USB: This port is used to connect to the mouse, and can also be connected to a U disk for data backup.
IP Camera
- RJ45: Connect to the NVR RJ45 network port to realize power and video data transmission.
- DC12V: Normally, the POE camera does not need to be powered by an external power adapter, please ignore this port.
- Microphone: Pick up the sound of the video screen. Affected by the environment, the best recognition distance is 3-5 meters.
- Photoresistor: Sensing the change of ambient light, when the light is insufficient, it will control the camera to switch to black and white view, when the light is sufficient, then it will switch to normal view.
- Infrared light/white light: In infrared mode, the infrared light is on at night; and in full-color mode, the white light is on atnight.
Note:
Different models of our company have different camera appearances. The
pictures attached to this manual are for reference only. If you have any
questions, please contact our customer service staff. Email: [email protected]
Setup and Installation
Hard Disk Installation
If the product you received contains a hard disk, please skip this step; if
you purchased a product that does not contain a hard disk or you want to
replace a larger-capacity hard disk (up to 6TB), please follow the steps
below.
Note: To replace the hard disk, please power off the NVR before
operating; When there is a hard disk and you need to cut off the NVR power
supply, please turn off the system first and then power off.
Step 1:
Unscrew and remove the top cover of the NVR.|
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Step 2:
Connect the SATA power and data cables of the NVR to the corresponding ports
of the Hard Disk Drive.|
Step 3:
Hold the Hard Disk Drive and the NVR together, carefully turn them over, then
align the screw holes on the Hard Disk Drive with the screw holes on the NVR
housing.|
Step 4:
Using a Phillips screwdriver to tight the Hard Disk Drive and NVR housing with
the provided screws, then assemble the top cover of the NVR.|
Connect and Power the NVR
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Connect the LAN port of the NVR to the router through a network cable, and connect the mouse to the USB port of the NVR.
Note: If you do not need remote access from your mobile phone, the NVR does not need to be connected to the network cable.
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Connect the NVR to the monitor with HDMI or VGA cable.
Note: The VGA cable is a non-standard configuration and is not included in the product package
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Connect the PoE camera to the PoE port of the NVR.
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Connect the power adapter to the NVR.
Set up NVR
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Username and Password
When using the device for the first time, a setup guide will appear. Please read the guide carefully and then exit; click the right mouse button and select system settings to enter the login interface. The factory default username is: admin, and the initial
password is empty. After logging in to the device, please enter “System Admin>>>User>>>Set Password” to reset the password. Tips: After the password is changed, you need to enter the changed password when you log in to the device again. We strongly
recommend that you record and keep the password you set. If you forget the password and cannot log in to the device, please contact us [email protected] in time, Our customer service team will provide you with a way to reset your password.
After entering the new
password, click “OK “to save. -
Output Display Settings
This product supports connecting to a display device through a VGA (not included)/HDMI (included) cable. Displays of different sizes and brands have different resolutions. If your screen supports 4K resolution, it is recommended that you adjust the device resolution to 4K@30Hz .
Note: If you need to replace the display device, please confirm the resolution parameters of the new display , modify the resolution of the NVR first, and then reconnect to the new display, otherwise it may not be displayed.
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Channel Setting/Adding Camera
The camera in the package has been paired to the NVR before leaving the factory.You only need to follow the steps of “connecting and powering the NVR” to directly view the video screen;if you purchased a brand new camera of this brand or replaced it, you need to follow the steps below to add it.
Note: For invalid cameras or cameras that lost connection, you need to select them and delete them manually, otherwise they will occupy the channel positions of NVR.
After connecting the NVR and the camera, wait
for 30 seconds and click search
Then click “Auto Add” to add the camera to
the device list, and confirm with OK after completion. -
Recording Settings
The default setting of this product is full-time recording, this means that from Monday to Sunday, 00:00-23:59 non-stop recording, if you need to change, you can customize the recording time. Different channels can be modified separately, please select the corresponding channel first and then operate; click “Apply” after each operation is completed, and then click “OK”.
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Network Settings
If your router mode is DHCP mode, you only need to select DHCP on the NVR network setting interface, and wait for a few minutes to obtain a valid IP address; if your router is not in DHCP mode, then you need to manually set the network parameters ;if the network status of the device is abnormal after the setting is completed, please power off and restart the NVR.
Note: When you need to use the mobile APP to remotely access the NVR device, please ensure that the network status is normal, otherwise, adding and previewing cannot be completed.
Preview and Playback
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Split Screen Preview
You can set the NVR to display the images of multiple windows at the same time, for example, when you select X6 View, the monitor will display the video of channel 1-6.
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Auto switch function
When you turn on the Auto-switch function and set the switch time, the system will automatically play the video screen, for example, when you set 2 seconds, X1 View, the system will show the video screens of channels 1-9 one by one every 2 seconds until you turn this off to stop the carousel.
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Video Playback
Right-click the mouse to enter the video playback interface, follow the instructions on the right to first select the date you want to view, then check the channel number of the camera you want to view, and finally click search, the system will query and play the video files of the corresponding time period for you.
Note: After selecting the date and channel each time, you need to click search to see the video recording you need;
APP Remote Connection
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Download and Registration
Please use your mobile phone to scan the QR code below to download and install, and register an APP account. In order to ensure the normal operation of the APP, please authorize the necessary permissions of the APP. Please rest assured that these permissions will not disclose your private information.
Note: You can also view the download QR code on the NVR system setting page.|
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<https://www.campark.net/pages/cloudeye-apple> -
Add NVR Device
You only need to open the mobile APP, choose to add a device, and scan the QR code of the NVR shell (the QR code of the device is cloud ID, which can be viewed in the network settings and system version menus of the system interface);
Note: Before adding, please confirm that the network status displayed in the NVR network settings is normal; if your NVR has a password, the program will prompt you to enter the password when using the APP to add, please enter the NVR password you set to add;
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Mobile Phone Preview and Playback
After the addition is complete, click the triangle icon in the screen to enter the live video; n the live broadcast interface, you can choose 1, 4, 6, 8, 9 split screens to display;
Click “Playback” on the device
list interface to enter the video playback interface; Every time you enter the
playback, the system will show you the latest video content. If you need to
find the previous video, pleaselect the corresponding date.
Note: APP only supports viewing and downloading of video files, and does not support deleting video files of a certain period of time
FAQ:
Q：I purchased a product with a hard disk. After receiving the product, I turned on the system and found that there is no hard disk information on the hard disk setting page?
A: 1. Please turn the NVR upside down and observe whether there is a hard disk installed in the system from the cooling hole at the bottom;； 2. If you observe that there is a hard disk inside the NVR, please unscrew the 4 screws of the casing, re-plug the hard disk data cable and power cable to ensure that the wire ends are in tight contact and not loose. At the same time, you should also ensure that the hard disk data cable and power cable interface on the motherboard are stable; 3. After the completion, please re-power the NVR, enter the hard disk setting option to check whether the hard disk is recognized,if the problem still persists, please contact us Email: [email protected].
Q：Q: What should I do if I forget the password I set?
Q: I connected a monitor, but there is no picture, what should I do?
A: The factory default display output resolution of this product is 1280*1024. If the resolution of the display you connect is too high (generally, the larger the screen size, the higher the resolution) exceeds the default resolution range, it is possible that there is no signal on the display, you need to modify and reduce the resolution of the display; when you need to replace the display device, please adjust the resolution parameters of the NVR to be consistent with the new display device, and then unplug the HDMI cable.
Q: Can this system be used without connecting to my home router?
A: Yes. The NVR is connected to the Internet so that you can use the APP for remote access, and it will not affect the operation of the entire system.
Q: What should I do if the camera screen is lost and the connection fails?
A: In this case, you can troubleshoot according to the following instructions Normal working status: The green light of the RJ45 port of the NVR is always on, and the yellow light flashes rapidly; The tail light indicator of the camera is always on; Press and hold the photoresistor with your hand (refer to the IP camera description above for the position of the resistor), it will trigger the light to turn on; If the above conditions of your device are normal, please unplug the network cable of the camera that lost the image at the NVR end, then delete the camera on the system channel interface, wait for a few minutes and then re-plug the network cable to add the camera. If the problem is not resolved, you are welcome to contact us Email: [email protected]
Q: Can the length of the network cable between the camera and the NVR be extended?
A: If you need longer distance transmission, please make sure the cable length does not exceed 260ft.