Kenmore 125.81615910 Pet Friendly POP-N-GO Bagged Canister Vacuum Cleaner User Manual

125.81615910 Pet Friendly POP-N-GO Bagged Canister Vacuum Cleaner

Product Information

1-877-531-7321 (US) / 1-844-608-3081 (CA)
Website| www.kenmorefloorcare.com

Product Usage Instructions

Before Using Your New Vacuum Cleaner

Before using your new vacuum cleaner, please follow these
steps:

1. Check the packing list to ensure you have received all the
   components of your new Kenmore vacuum cleaner.

2. Read the Use & Care Guide carefully for important use and
   safety information.

Note: The Use & Care Guide contains safety statements under
warning and caution symbols.

Parts and Features

It is important to know your vacuum cleaner’s parts and features
to ensure its proper and safe use. Review the following information
before using your vacuum cleaner:

To order a replacement part, call 1-877-531-7321 (US) /
1-844-608-3081 (CA).

Note: Detailed illustrations and listings of all vacuum cleaner
parts are also available at searspartsdirect.com.

Assembly Instructions

Before assembling the vacuum cleaner, please check the packing
list to ensure you have received and identified all the
components.

WARNING: Do not plug the vacuum cleaner into an
electrical supply until assembly is complete. Failure to do so
could result in electrical shock or injury.

POWERMATE

The wand length is adjustable and requires no assembly. To
adjust, simply push on the wand adjust button and slide the upper
wand to the desired height.

Handle Assembly

To assemble the handle:

1. Insert the wand into the handle until the lock button snaps in
   place.

To remove the handle:

1. Press the wand release button and pull up on the handle.

To store the vacuum cleaner:

1. Disconnect the hose from the wand and canister to prevent
   stress on the hose during storage.

2. Store the hose in a loosely coiled position to avoid stressing
   the hose covering.

Use & Care Guide Manual de Uso y Cuidado Manuel d’entretien et d’utilisation
Pet Friendly POP-N-GOTM Bagged Canister Vacuum Cleaner
Aspiradora con tanque en bolsa POP-N-GOTM que admite mascotas POP-N-GOMC pour ménages avec aspirateur-traîneau en sac
Model/Modelo/Modèle: 125.81615910
Rev.01
Vacuum Cleaner Help Line: 1-877-531-7321 (US) / 1-844-608-3081 (CA) 8:00am-5:00pm EST, M-F
www.kenmorefloorcare.com
®/MD

TABLE OF CONTENTS
Before Using Your New Vacuum Cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Vacuum Cleaner Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Parts and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Assembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-14 Performance/Safety Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Canister Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-19 PowerMate® Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-22 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23-24
BEFORE USING YOUR NEW VACUUM CLEANER
Please read this guide. It will help you assemble and operate your new Kenmore vacuum cleaner in the safest and most effective way. For more information about vacuum cleaner care and operation, call the Vacuum Cleaner Help Line at 1-877-531-7321 (US) / 1-844-608-3081 (CA). You will need the complete model and serial numbers when requesting information. Your vacuum cleaner’s model and serial numbers are located on the Model and Serial Number Plate. Use the space below to record the model number and serial number of your new Kenmore vacuum cleaner. Model No.____ Serial No. ____ Date of Purchase __ Keep this book and your sales check (receipt) in a safe place for future reference.
PACKING LIST
Your KENMORE VACUUM CLEANER is packaged with the following parts and components assembled separately in the carton:
· Canister Vacuum Cleaner (with Floor Brush, Dusting Brush, and Crevice Tool) · PowerMate® · Pet PowerMateTM · Handle & Hose Assembly · Telescoping Wand · Use & Care Guide
-2-

VACUUM CLEANER WARRANTY
LIMITED WARRANTY FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions. WITH PROOF OF SALE a defective product will receive free repair. If the product cannot be repaired it will be replaced free of charge. For warranty coverage details to obtain free repair or replacement, visit the web page: www.kenmore.com/warranty This warranty applies for only 90 DAYS from the sale date if this appliance is ever used for other than private household purposes. This warranty covers ONLY defects in material and workmanship, and will NOT pay for: 1. Expendable items that can wear out from normal use, including but not limited to
filters, belts, bags or screw-in base light bulbs. 2. A service technician to clean or maintain this appliance, or to instruct the user in
correct appliance installation, operation and maintenance. 3. Service calls to correct appliance installation not performed by Sears authorized
service agents, or to repair problems with house fuses, circuit breakers, house wiring, and plumbing or gas supply systems resulting from such installation. 4. Damage to or failure of this appliance resulting from installation not performed by Sears authorized service agents, including installation that was not in accord with electrical, gas or plumbing codes. 5. Damage to or failure of this appliance, including discoloration or surface rust, if it is not correctly operated and maintained according to all supplied instructions. 6. Damage to or failure of this appliance, including discoloration or surface rust, resulting from accident, alteration, abuse, misuse or use for other than its intended purpose. 7. Damage to or failure of this appliance, including discoloration or surface rust, caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product. 8. Damage to or failure of parts or systems resulting from unauthorized modifications made to this appliance. 9. Service to an appliance if the model and serial plate is missing, altered, or cannot easily be determined to have the appropriate certification logo.
Disclaimer of implied warranties; limitation of remedies Customer’s sole and exclusive remedy under this limited warranty shall be product repair or replacement as provided herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Seller shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you. This warranty applies only while this appliance is used in the United States. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Transform SR Brands Management LLC, Hoffman Estates, IL 60179
-3-

IMPORTANT SAFETY INSTRUCTIONS

Read all instructions in this guide before assembling or using your vacuum cleaner.
WARNING:

Your safety is important to us. To reduce the risk of fire, electrical shock, injury to persons or damage when using your vacuum cleaner, follow basic safety precautions including the following:

Use your vacuum cleaner only as described in this guide. Use only with Sears recommended attachments. Disconnect electrical supply before servicing or cleaning out the brush area. Failure to do so could result in brush unexpectedly starting causing personal injury from moving parts. Do not leave vacuum cleaner when plugged in. Unplug from outlet when not in use and before performing maintenance. To reduce the risk of electrical shock – Do not use outdoors or on wet surfaces. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Do not use with a damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped in water, return it to a Sears Service Center. Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces. Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord. Do not handle plug or vacuum cleaner with wet hands. Do not put any objects into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts. Turn off all controls before unplugging.

Do not put on chairs, tables, etc. Keep on floor. Do not use vacuum cleaner to pick up flammable or combustible liquids (gasoline, cleaning fluid, perfumes, etc.), or use in areas where they may be present. The fumes from these substances can create a fire hazard or explosion. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes. Do not use vacuum cleaner without dust cup and/or filters in place. Always change the dust bag after vacuuming carpet cleaners or freshener, powders, and fine dust. These products clog the bag, reduce airflow and can cause the bag to burst. Failure to change the bag could cause permanent damage to the vacuum cleaner. Do not use the vacuum cleaner to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the vacuum cleaner. Do not operate the vacuum cleaner without the exhaust filter or filter door in place. The hose contains electrical wires. Do not use when damaged, cut, or punctured. Replace if cut or worn. Do not pick up sharp objects. Always turn off and unplug vacuum cleaner before connecting or disconnecting either hose, wand, Pet PowerMateTM, or PowerMate®. Hold plug when rewinding onto cord reel. Do not allow plug to whip when rewinding. You are responsible for making sure that your vacuum cleaner is not used by anyone unable to operate it properly.

Use extra care when cleaning on stairs.

SAVE THESE INSTRUCTIONS
Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your vacuum cleaner is intended for Household use. Read this Use & Care Guide carefully for important use and safety information. This guide contains safety statements under warning and caution symbols.
-4-

PARTS AND FEATURES
It is important to know your vacuum cleaner’s parts and features to ensure its proper and safe use. Review these before using your vacuum cleaner.

REPLACEMENT PARTS

Part

Part No. (US)

Belt

20-53013

Dust Bag (2-pack)

20-53291

Dust Bag (6-pack)

20-53292

Exhaust Filter

20-52731

Motor Safety Filter

20-81002

To order a replacement part call 1-877-531-7321 (US) / 1-844-608-3081 (CA).

NOTE: Detailed illustrations and listings of all vacuum cleaner parts are also available at searspartsdirect.com

Part No. (CA) 20-53013 20-53291 20-53292 20-52731 20-81002

-5-

CANISTER
ATTACHMENTS
Pet PowerMateTM
-6-

HANDLE & HOSE ASSEMBLY

TELESCOPING WAND

POWERMATE
Agitator Status Indicator
-7-

Please pay special attention to these hazard alert boxes, and follow any instructions given. WARNING statements alert you to such dangers as fire, electric shock, burns and personal injury. CAUTION statements alert you to such dangers as personal injury and/or property damage.

ASSEMBLY INSTRUCTIONS

Before assembling vacuum cleaner, check the PACKING LIST (page 2). Use this list to verify that you have received and identified all the components of your new Kenmore vacuum cleaner.

WARNING
Electrical Shock Hazard DO NOT plug into electrical supply until assembly is complete. Failure to do so could result in electrical shock or injury.
POWERMATE

WAND (TELESCOPING)
The wand length is adjustable and requires no assembly. To adjust, simply push on the wand adjust button and slide the upper wand to the desired height.

Align wand and insert onto PowerMate® until the wand locks into place.

NOTE: When adjusting the wand length you may have to hold the PowerMate® with your hand or foot.

HANDLE ASSEMBLY
Insert wand into handle until lock button snaps in place. To remove: Press wand release button and pull up on handle. To store: Disconnect hose from wand and canister to prevent stress on hose during storage. Store hose in a loosely coiled position so the hose covering is not stressed.

HOSE
1. Line up the hose latch tab and notch in canister hood and insert hose into canister until it snaps into place. IMPORTANT: Push hose connector firmly into the canister body until the hose latch tab snaps into place. The vacuum cleaner will not operate until hose is fully connected. To remove: Do not open hood before removing hose. With hood closed, press hose latch tab and remove hose.
CANISTER
1. Open the canister hood. 2. Check to see that the dust bag is properly installed. See DUST BAG CHANGING (page 17) for instructions. 3. Check to see that the motor safety filter is properly installed. See MOTOR SAFETY FILTER CLEANING (page 18) for instructions.
-8-

OPERATING INSTRUCTIONS

CAUTION
Moving parts! To reduce the risk of personal injury, DO NOT touch the agitator when vacuum cleaner is on. Contacting the agitator while it is rotating can cut, bruise or cause other injuries. Always turn off and unplug from electrical outlet before servicing. Use caution when operating near children.

HOW TO START

WARNING
Personal Injury and Product Damage Hazard · ALWAYS turn off the vacuum cleaner before unplugging.
· The cord moves rapidly when rewinding. Keep children away and provide a clear path when rewinding the cord to prevent personal injury.
· DO NOT use outlets above counters. Damage from cord to items in surrounding area could occur.
· When any abnormality/failure occurs, stop using the product immediately and disconnect the power plug.
NOTE: To reduce the risk of electric shock, this vacuum cleaner has a polarized plug; one blade is wider than the other. This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.

1. Pull cord out of canister to desired length. The cord will not rewind until the cord rewind button is pushed.
2. Plug the polarized power cord into a 120 Volt outlet located near the floor. To rewind: Turn off and unplug the vacuum cleaner. Hold the plug while rewinding to prevent damage or injury from the moving cord. Push cord rewind button.

WARNING
Personal Injury and Product Damage Hazard · DO NOT run over power cord with
PowerMate. Personal injury or product damage could result. · DO NOT pull plug from wall by the power cord. If there is damage to the cord or plug, personal injury or property damage could result.
-9-

3. Lower wand from upright position by pressing on the HANDLE RELEASE pedal.
4. Select a pile height setting by pressing the height adjust pedal on the rear of the PowerMate®. The pile height setting shows on the indicator.
5. Select a position on the handle three-way On/Off switch. Turn vacuum cleaner off. Turn on the canister motor only. Turn on both the canister and the PowerMate® motors. Agitator will come on.

SUGGESTED PILE HEIGHT SETTINGS
Attention: Refer to your carpet manufacturers cleaning recommendations. Some more delicate carpets may require that they be vacuumed with the PowerMate® agitator turned off to prevent carpet damage.
For best deep down cleaning, use the XLO setting. However, you may need to raise the height to make some jobs easier, such as scatter rugs and some deep pile carpets, and to prevent the vacuum cleaner from shutting off. Suggested settings are:
HI ­ Shag, deep pile, super-soft, or ultraplush carpets, and scatter rugs.
MED ­ Medium to deep pile. LO ­ Low to medium pile.
XLO ­ The preferred setting for many carpets and also for bare floors.
NOTE: To protect bare floors, place the 3way On/Off switch in the HARDFLOOR position to turn off agitator rotation.
CAUTION
DO NOT leave the PowerMate® running in one spot for any length of time. Damage to carpet may occur.
CAUTION
Product Damage Hazard
Use care if the PowerMate® and wand is left in the upright position as it may tip over easily. Property damage can occur if tipped.

– 10 –

VACUUMING TIPS

FOR BEST CLEANING RESULTS

· Use high power on the suction control

SUCTION CONTROL

located on the handle.

In the high power position,

the control will click into

place.

· Keep the airflow passage open. Check each assembly area in REMOVING CLOGS (page 16) occasionally for clogs. Turn off and unplug vacuum cleaner from outlet before checking.

STAIRS

WARNING
Personal Injury Hazard
Use care if canister is placed on stairs. It may fall, causing personal injury or property damage.

CAUTION
Product Damage Hazard Do not pull on the hose to move the canister from one stair to the next. When finished cleaning in one area use the handle grip on the canister to move the vacuum cleaner to a new location for further cleaning.
The stair grip located on lower body of the canister will aid in preventing the canister from slipping when used on stairs.
NOTE: Before using, be sure the canister is balanced on stairs as shown and that the stair grip has engaged a step.

SUGGESTED SWEEPING PATTERN
For best cleaning action, the PowerMate® should be pushed straight away from you and pulled straight back. At the end of each pull stroke, the direction of the PowerMate® should be changed to point into the next section to be cleaned. This pattern should be continued across the carpet with slow, gliding motions. NOTE: Fast, jerky strokes do not provide complete cleaning.
EDGE CLEANER
Active brush edge cleaners are on both sides of the PowerMate®. Guide either side of the PowerMate® along base-boards or next to furniture to help remove dirt trapped at carpet edges.
POWERMATE STORAGE
The wand has a “U” shaped storage hook that slides into the “U” shaped slot on the canister. The storage hook allows the wands and PowerMate® to be stored with the canister to conserve storage space. The canister must be stored on end for this feature to be used. To attach the PowerMate®, it must be in the flat position. Use the handle release pedal to place it in this position. The wand will slip out of the slot as it is lifted up for use and will slide into the slot as it is lowered for storage.

– 11 –

ATTACHMENTS

CAUTION
DO NOT attach or remove handle or wands while vacuum cleaner is ON. This could cause sparking and damage the electrical contacts or electronic controls.

ATTACHMENT STORAGE
This canister is equipped with an on-board storage area for attachments.

POP-N-GO FLOOR BRUSH
1. Press the release button to open the tool storage cover. The neck of the floor brush will pop up at an angle that makes it easy to attach the wand.

TO REINSTALL: 1. With the floor brush on the wand, insert the floor brush into place. 2. Tilt the wand and floor brush downward.

2. Push the wand collar over the floor brush neck. Tilt wand upward and lift out.
úû

3. Pull the wand away from the floor brush. The floor brush will disconnect from the wand.

NOTE: If there is difficulty attaching brush to wand in the manner described above, simply remove the brush from storage compartment and insert it into the wand collar.

4. Close the tool storage cover securely. NOTE: If there is difficulty detaching the wand from brush in the manner described above, simply press the Tool Release button to disconnect brush from wand.

– 12 –

DUSTING BRUSH, CREVICE TOOL, & PET POWERMATETM
1. Lift the tool storage cover to open.
2. Remove attachment as needed. See ATTACHMENT USE TABLE (page 14).

ATTACHMENTS ON HANDLE
NOTE: If the PowerMate® is attached, turn vacuum cleaner off before removing handle from wand.

1. Press wand release button and pull up on handle. 2. Slide attachments into handle as needed. All except crevice tool will click into place. See ATTACHMENT USE TABLE (page 14).

Wand Release

Handle Wand Release
Pet PowerMateTM

Crevice Tool
Dusting Brush

Floor Brush

TO REINSTALL: Insert the attachment, press down into place, and close the tool storage cover securely.

NOTE: To remove Pet PowerMateTM, dusting brush, and/or floor brush, press the Wand Release button and slide out.

– 13 –

ATTACHMENTS ON WAND
1. To remove wand from PowerMate®, lock wand in upright position.
2. Press wand release pedal with foot and pull the wand straight up and out of PowerMate®.

3. Slide attachments into wand as needed. All except crevice tool will click into place. See ATTACHMENT USE TABLE (page 14).
TM

NOTE: To remove Pet PowerMateTM, dusting brush, and/or floor brush, press the tool release button and slide out.

ATTACHMENT USE TABLE

ATTACHMENT Dusting Brush

CLEANING AREA

Between

Furniture1 Cushions1 Drapes1

Stairs

Bare

Carpeted

Floors Floors/Rugs Walls

Crevice Tool

Floor Brush

PowerMate®

2

Pet PowerMateTM3
1. Always clean attachments before using on fabrics. 2. 3-way On/Off switch should be in HARDFLOOR position. 3. Pet PowerMateTM attachment instructions are included with the product.

WARNING
NEVER use the Pet PowerMateTM directly on pets, as it may cause injury. The Pet PowerMateTM is only designed to vacuum pet hair that is shed on stairs or furniture.

– 14 –

PERFORMANCE/SAFETY FEATURES

WARNING
Personal Injury Hazard To avoid accidental agitator starting, always turn off and unplug the vacuum cleaner before cleaning the agitator area. Failure to do so can result in personal injury.
OVERLOAD PROTECTOR
The PowerMate® has built-in protection against motor and belt damage should the agitator jam. If the agitator slows down or stops, the overload protector shuts off the PowerMate® and the agitator status indicator emits red light. The canister motor will continue to run.
Agitator Status Indicator

CHECK BAG INDICATOR
When the vacuum cleaner is running with normal airflow, the light on the CHECK BAG indicator is off. The light comes on whenever the airflow becomes blocked. If that occurs, check the disposable dust bag, motor safety filter and other possible clog locations shown in REMOVING CLOGS (page 16).

To correct problem: Turn off and unplug vacuum cleaner, remove obstruction, then turn on the vacuum cleaner again. The agitator status indicator will be off.

If the problem persists, have the vacuum cleaner serviced by a Sears or other qualified service agent.

ELECTRONIC SUCTION CONTROL

The electronic suction control allows you to

change the power of the vacuum cleaner

suction motor. When increasing the suction

to the highest power, you will hear a click

and the suction control can be locked into

this position.

SUCTION CONTROL

Increase suction

Increase Suction

for upholsteries, carpets, and bare floors.

Decrease Suction

Decrease suction for draperies and

lightweight rugs.

To correct problem: See “Check Bag Indicator activates” in TROUBLESHOOTING (page 24).
NOTE: The light may come on when using certain attachments due to reduced airflow through attachment.
THERMAL PROTECTOR
This vacuum cleaner has a thermal protector which automatically trips to protect the vacuum cleaner from overheating. If a clog prevents the normal flow of air to the motor, the thermal protector turns the motor off automatically. This allows the motor to cool in order to prevent possible damage to the vacuum cleaner.
To correct problem: Turn off and unplug vacuum cleaner to allow the vacuum cleaner to cool and the thermal protector to reset. Check for and remove clogs, if necessary. Also check and clean or replace any clogged filters. Wait approximately fifty (50) minutes and plug the vacuum cleaner in and turn back on to see if the motor protector has reset.
If the problem persists, have the vacuum cleaner serviced by a Sears or other qualified service agent.

– 15 –

CANISTER CARE

REMOVING CLOGS
The vacuum cleaner creates suction that picks up dirt. Rapidly moving air carries the dirt to the dust bag through the airflow passages. The dust bag lets the air pass through, while it traps the dirt. For best cleaning results, keep the airflow passage open. Check the starred ( ) areas occasionally for clogs. Turn off and unplug vacuum cleaner from outlet before checking.

TO CHECK FOR CLOGS: · Check dust bag and change if full. See
DUST BAG CHANGING (page 17). · Check motor safety filter and exhaust
filter and clean or replace if dirty. See MOTOR SAFETY FILTER CLEANING (page 18) and EXHAUST FILTER CHANGING (page 19). · Check PowerMate® for any dirt or debris in the belt path area or in the agitator area. Carefully remove any string or debris located on the agitator or end caps. See TO CLEAN AGITATOR (page 21).

If the vacuum cleaner still has poor suction, do the following: 1. Connect the hose to the canister and
turn vacuum cleaner on. Check the end of the hose for suction. If there is good suction on the hose handle, there is no clog in the hose. If the suction is bad, remove any dirt or debris in the hose and handle. 2. Connect hose handle to wand. Check the end of the wand for suction. If there is good suction at the end of the wand, there is no clog in the wand. If the suction is bad, remove any dirt or debris in the wand. 3. Check PowerMate® swivel. Remove any dirt or debris.

CLEANING EXTERIOR AND ATTACHMENTS

1. Turn off and unplug vacuum cleaner. DO NOT drip water on vacuum cleaner. 2. To clean exterior, or to reduce static electricity and dust build-up, wipe outer surface with a clean, soft cloth that has been dipped in a solution of mild liquid detergent and water, then wrung dry. Wipe dry after cleaning.

CAUTION
Do not use attachments if they are wet. Attachments used in dirty areas, such as under a refrigerator, should not be used on other surfaces until they are washed. They could leave marks.

– 16 –

DUST BAG CHANGING

For best cleaning results, the dust bag should be changed often. The CHECK BAG indicator will come on when the bag needs to be changed or the airflow is blocked.
NOTE: See REPLACEMENT PARTS for part number and purchase details (page 5).
1. Turn off and unplug vacuum cleaner.
2. Remove hose from canister.
3. Pull hood release out and up, then lift canister hood.
4. Pull bag out of the bag mount.
NOTE:The bag mount will flip forward after removing bag. This will prevent the hood from closing until a new bag is installed.

NOTE: DO NOT bend or crease the middle of the cardboard when installing the bag into the bag mount slots. 6. Rotate bag mount down and install bag into slots per illustration, pushing down until the cardboard tab locks into position and the holes align.
7. Tuck the bag securely into the bag cavity so that none of the bag will be pinched by the hood. 8. Close and latch canister hood. 9. Insert hose into canister until it snaps in place. 10. Plug cord into wall outlet.

5. Check the motor safety filter and clean or, if necessary, replace. See MOTOR SAFETY FILTER CLEANING (page 18).

CAUTION
NEVER REUSE A DUST BAG. Very fine materials, such as carpet freshener, face powder, fine dust, plaster, soot, new carpet lint, etc. can clog the bag and cause it to burst before it is full, which may damage the vacuum cleaner motor. Change bag more often when vacuuming these materials.

– 17 –

MOTOR SAFETY FILTER CLEANING

WARNING
Electrical Shock Hazard Turn off and unplug vacuum cleaner from electrical outlet. Do not operate the vacuum cleaner without the motor safety filter. Be sure the filter is dry and properly installed to prevent motor failure and/or electrical shock.
MOTOR SAFETY FILTER
Check motor safety filter occasionally and clean when dirty.
NOTE: See REPLACEMENT PARTS for part number and purchase details (page 5).
1. Remove the bag as outlined in the DUST BAG CHANGING (page 17) section.

2. Lift the rubber retainer and pull out motor safety filter as shown.
3. Wash filter in warm soapy water, rinse, then dry. Do not clean in dishwasher or install while damp. 4. Slide the filter back into place under the ribs in the bag cavity. Tuck filter in so that it fits completely under the rubber retainer. 5. Replace the bag as outlined in the DUST BAG CHANGING (page 17) section.

– 18 –

EXHAUST FILTER CHANGING

WARNING
Fire and/or Electrical Shock Hazard Do not operate with a clogged exhaust filter or without the exhaust filter installed. Do not operate without filter cover installed.
EXHAUST FILTER – HEPA MEDIA
The exhaust filter cartridge must be replaced when dirty. Replace the filter when the entire surface area is covered evenly. The filter CANNOT be washed as it will lose its dust trapping ability.
NOTE: See REPLACEMENT PARTS for part number and purchase details (page 5).
1. Push latch up to release the exhaust filter cover from slot in canister.

4. Insert the new exhaust filter cartridge into the canister with the rubber seal towards the canister. The arrow on the top ridge of the filter indicates the direction of air flow.
5. To replace the exhaust filter cover place the two tabs on the filter cover into the canister.

6. Rotate filter cover and lock it into place.
2. Pull filter cover outward to remove from canister. 3. Remove the exhaust filter cartridge.

– 19 –

POWERMATE® CARE
Always follow all safety precautions when performing maintenance to the PowerMate®.
WARNING
Electrical Shock Or Personal Injury Hazard Always turn off and unplug vacuum cleaner before performing maintenance to the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from vacuum cleaner suddenly starting.

BELT CHANGING AND AGITATOR CLEANING

TO REMOVE BELT
1. Turn PowerMate® upside down and remove four (4) screws.

3. To remove cover, grasp the rear and pull up.

2. Turn PowerMate® right side up. Press handle release pedal and lower the swivel. Loosen the rear and side latches. (A flathead screwdriver may be required.)

4. Lift agitator assembly out and remove worn belt.

5. Check and clean end cap areas. See AGITATOR ASSEMBLY (page 21) for picture of complete agitator assembly.
– 20 –

TO CLEAN AGITATOR:

NOTE: In order to keep cleaning efficiency high and to prevent damage to your vacuum cleaner, the agitator must be cleaned
every time the belt is changed.

The agitator must also be cleaned according to the following schedule:

Vacuum Cleaner Use Clean Agitator

HEAVY (used daily)

every week

MODERATE –

every month

(used 2-3 times/week)

LIGHT (used 1 time/week)

every 2 months

IMPORTANT
Turn off and unplug vacuum cleaner from electrical outlet. Check and remove hair, string and lint build-up in the PowerMate® agitator and end cap areas.

Remove any dirt or debris in the belt path area or in the brush unit area.
Carefully remove any string wound onto the agitator and end caps.

AGITATOR ASSEMBLY

End Cap

Belt Path

TO REPLACE BELT
1. Install new belt over motor drive, then over belt path. NOTE: See REPLACEMENT PARTS for part number and purchase details (page 5).
2. Place agitator assembly back into PowerMate®.
3. Line up front of cover and base. Rest cover on front edge of base as shown.

Brush Unit End Cap

4. Rotate cover back. Press cover firmly until side and rear latches snap into place.
NOTE: Make sure there is no gap between the cover and base.
5. Turn PowerMate® upside down and replace four (4) cover screws.

– 21 –

AGITATOR SERVICING

WARNING
Electrical Shock Or Personal Injury Hazard
Always turn off and unplug vacuum cleaner before performing maintenance to the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from vacuum cleaner suddenly starting.

TO CHECK THE BRUSHES

New Brushes

Worn Brushes

TO REPLACE AGITATOR ASSEMBLY
1. Remove the floor brush from the PowerMate®.
2. Remove PowerMate® cover, belt and agitator assembly. See “To Remove Belt” in BELT CHANGING AND AGITATOR CLEANING (page 20).
3. Install new agitator assembly.
4. Reinstall belt and PowerMate® cover. See “To replace belt” in BELT CHANGING AND AGITATOR CLEANING (page 20).
NOTE: To purchase a replacement agitator assembly, call 1-844-553-6667 or visit searspartsdirect.com

Base Support
Bar
When brushes are worn to the level of the base support bars, replace the agitator assembly.

– 22 –

TROUBLESHOOTING
Review this table to find do-it-yourself solutions for minor performance problems. Any other service needed should be performed by a Sears or other qualified service agent.
WARNING
Always turn off and unplug vacuum cleaner before performing maintenance to the vacuum cleaner. Failure to do so could result in electrical shock or personal injury.

PROBLEM

POSSIBLE CAUSE

POSSIBLE SOLUTION

Vacuum cleaner won’t start.

1. Unplugged at wall outlet.
2. Tripped circuit breaker/blown fuse at household service panel.
3. Loose hose electrical connections.

1. Plug in firmly, press On/Off switch.
2. Reset circuit breaker or replace fuse.
3. Reconnect hose ends.

Poor job of dirt pick-up.

1. Full or clogged dust bag. 2. Clogged airflow passages. 3. Dirty filters. 4. Wrong pile height setting. 5. Wrong power level selected. 6. Hole in hose. 7. Worn PowerMate® agitator. 8. Worn or broken belt. 9. Dirty agitator or end caps. 10. Canister hood open. 11. Tripped overload protector in
PowerMate®. See OVERLOAD PROTECTOR (page 15).

1. Change bag. 2. Clear airflow passages. 3. Clean/change filters. 4. Adjust setting. 5. Adjust control. 6. Replace hose. 7. Change agitator. 8 & 9. See BELT CHANGING AND
AGITATOR CLEANING. (page 20) 10. Close and latch hood. 11. Remove any items that may be
caught or jammed, then restart. If vacuum cleaner starts and stops again, clean agitator and end caps, then restart.

Vacuum cleaner starts but shuts off.
PowerMate® will not run when attached.

1. Hose or hood electrical connections.
2. Tripped overload protector in PowerMate®. See OVERLOAD PROTECTOR (page 15).
3. Tripped thermal protector in canister.

1. Check connections, reconnect hose ends.
2. Remove any items that may be caught or jammed, then restart. If vacuum cleaner starts and stops again, clean agitator and end caps, then restart.
3. See THERMAL PROTECTOR (page 15).

1. PowerMate® connections unplugged.
2. Worn or broken belt. 3. Dirty agitator or end caps. 4. Tripped overload protector in
PowerMate®. See OVERLOAD PROTECTOR (page 15).
5. Vacuum cleaner in HARD FLOOR mode.

1. Plug in firmly.
2 & 3. See BELT CHANGING AND AGITATOR CLEANING. (page 20)
4. Remove any items that may be caught or jammed, then restart. If vacuum cleaner starts and stops again, clean agitator and end caps, then restart.
5. Press CARPET button to activate PowerMate.

– 23 –

PROBLEM

POSSIBLE CAUSE

CHECK BAG Indicator activates.

1. Full or clogged dust bag. 2. Dirty filters. 3. Blocked airflow passage. 4. Certain attachment tools.

Vacuum cleaner picks up moveable rugs -orPowerMate® pushes too hard.

1. Wrong pile height setting. 2. Suction too strong.

Cord won’t rewind.

1. Dirty power cord. 2. Cord jammed.

Vacuum cleaner leaves 1. Wrong vacuuming pattern. marks on carpet.

POSSIBLE SOLUTION
1. Change bag. 2. Clean/change filters. 3. Clear blockage from airflow
passage. 4. This is normal. Light should go off
when tool is removed.
1. Adjust setting. 2. Select lower Power Level.
1. Clean the power cord. 2. Pull out cord and rewind.
1. See VACUUMING TIPS. (page 12)

– 24 –

®/MD

References

• Appliance Parts | Replacement Water Filters | Lawn & Garden Repair Parts
• Warranty Information | Kenmore

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>