IQOS AST-020744 ILUMA ONE User Guide
- June 15, 2024
- IQOS
Table of Contents
User Guide
IQOS ILUMA ONE™
Charging
IQOS ILUMA'” is compatible only with TEREA TOBACCO STICKS
For the full user guide, Customer Care and Extended support services for IQOS
users, visit www.iqos.com/services
FEATURES AND SETTINGS
Can be turned on or off with the 1IQ0S app’.
Please register by scanning QR code or log in on www.iqos.com/iluma
and follow the instructions.
- IQOS app may not be available in your country.
Getting Started
TURN ON
Press and hold Button for 4 seconds, then release; Status Lights will turn on
slowly.
CHARGE
Before first use, fully charge your IQOS ILUMA ONE” with Power Adaptor and
Charging Cable. (approx. 90 min)
How to use your IQOS ILUMA ONE™
OPEN
Slide to open. 
INSERTTEREA TOBACCO STICK
Insert the TEREA tobacco stick to the line on filter with filter facing
outside.
START HEATING
Press Button for at least 1 second until IQOS ILUMA ONE vibrates and Status
Light(s) pulse(s).
Keep TEREA tobacco stick in position during the preheating.
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BEGIN USE
Start using once IQOS ILUMA ONE” vibrates and Status Light(s) stay fixed.
EXPERIENCE COUNTDOWN
During use Status Light(s) indicate the remaining time 
NEARLY COMPLETE
To signal the last 30 seconds or last 2 puffs, IQOS ILUMA ONE” will vibrate
with one Light pulsing white.
REMOVETEREATOBACCO STICK
Remove used TEREA tobacco stick and dispose as per Safety Warnings and
Instructions.
CLOSE
Slide to close.
Quick Tips
BATTERY STATUS
Short press Button, Status Lights will turn on to indicate battery level.
LIGHT BLINKS YELLOW
Battery depleted, need to charge.
AUTOSTOP
During use, the experience will stop if the TEREA tobacco stick is moved, or
removed from the device. 
LIGHTS BLINK WHITE TWICE
IQOS ILUMA ONE” is outside operating temperature range (0°C-40°C).
LIGHT BLINKS RED
Reset IQOS I LU MA ONE If red light blinking persists, contact Customer Care.
TO RESET
Press Button for 10 seconds then release. All Status Lights will turn OFF, and
turn ON, to confirm a RESET.
This is the safety alert simple used to alert you to potential physical injury hazards.
SAFETY WARNINGS AND INSTRUCTIONS
PLEASE READ ALL SAFETY WARNINGS AND INSTRUCTIONS BEFORE USE TO AVOID INJURY.
These safety warnings and instructions cannot cover all possible conditions
that could occur and users should exercise care and caution.
KEEP THESE SAFETY WARNINGS AND INSTRUCTIONS FOR FUTURE REFERENCE AS THIEY
CONTAIN IMPORTANT INFORMATION.
Intended Users
- IQOS LUMA ONE” and TEREA tobacco sticks are for adult use only.
- IQOS LUMA ONE” and TEREA tobacco sticks are for adults who would otherwise continue to use tobacco or nicotine-containing products.
- Children and adolescents should never use IQOS LUMA ONE” or TEREA tobacco sticks under any circumstances.
- This product should not be used by persons with reduced physical, sensory or mental capabilities or lack of knowledge unless they have been given supervision or instruction to use the product in a safe way and understand the hazards involved.
Tobacco and Nicotine
TEREA tobacco sticks contain nicotine, which is addictive.
IQOS LUMA ONE” and TEREA tobacco sticks are not risk-free. The best way to
reduce tobacco-related health risks is to quit tobacco and nicotine use
altogether.
Some users may experience abdominal pain, chest pain, choking sensation,
cough, difficulty breathing, dizziness, dry mouth, dry throat, gingivitis,
headache, malaise, nasal stuffiness, nausea, mouth irritation, palpitations,
throat irritation, and vomiting.
-
Nicotine-containing products should not be used by people who have or are at risk of heart diseases, are diabetic, or are epileptic or are experiencing seizures. Nicotine-containing products should not be used during pregnancy or while breastfeeding.
If you are pregnant, breastfeeding or think you may be pregnant, you should quit tobacco and nicotine use altogether.
Stopping smoking or switching to IQOS LUMA ONE” and TEREA tobacco sticks or other nicotine-containing products may require the adjustment of the dosing of certain medicines (e.g. theophylline, clozapine, ropinirole). -
If you have questions about whether you should use IQOS ILUMA ONE” or TEREA tobacco sticks given an existing health condition, you should consult a health care professional. www.iqos.com/services
IMPORTANT SAFETY INFORMATION
Choking, Ingestion and Handling Hazard
Keep IQOS LUMA ONE” and TEREA tobacco sticks out of reach of children and pets
at all times.
-
CHOKING HAZARD TEREA tobacco sticks contain small metal parts with sharp edges
-
INGESTION HAZARD
• Swallowed TEREA tobacco sticks can cause serious injury to internal organs due to small metal parts with sharp edges.
• Swallowed TEREA tobacco sticks can pose a risk of nicotine intoxication.
• If TEREA tobacco sticks are swallowed, seek medical attention immediately. -
HANDLING HAZARD -Do not take apart TEREA tobacco sticks as they contain small metal arts with sharp edges. Always dispose of TEREA tobacco sticks immediately after use according to local waste disposal regulations.
Electronic and Battery Hazards
Electrical Risks
Failure to follow these Safety Warnings and Instructions could result in fire,
explosion, electric shock, injury, or damage to the product or other property:
- Only Intended llsers should use IQOS ILUIMA NE”.
- Do not use IQOS ILUJMA ONE” where the use of electronic devices is prohibited.
- Do not charge or use IQOS ILUMA ONE™ or accessories if damaged, tampered with or broken.
- Do not use lQOS ILUMA ONE™ if the battery appears to be leaking.
- Only charge IQOS ILUMA ONE™ indoors, as indicated by symbol <, using a manufacturer-approved Charging Cable (supplied in the box) and Power Adaptor (supplied in the box) for charging purposes. Do not use accessories not approved by manufacturer. Refer to ‘Technical Data’ section and www.iqos.com for details.
- This product must only be charged using Safety Extra Low Voltage. Refer to the Technical Data section of this User Guile for details.
- Do not use, charge, or store IQOS ILUMA ONE™ in places with high temperatures (such as inside a car in summer, or near heat sources such as radiators or fires)
- Do not use IQOS ILUMA ONE™ where flammable materials, liquids and gases are present.
- IQOS ILUMA ONE™, Power Adaptor and Charging Cable should not be exposed to any liquid. Do not touch them if they become wet or have been immersed in any liquid.
- Do not clean the device with any cleaning agent.
- Clean the USB charging port of the IQOS ILUMA ONE™ periodically to avoid accumulation of foreign materials (such as dust particles) and inspect USB port for foreign materials before using USB connector.
- Close cap of the device after use to avoid accumulation of foreign materials (such as dust particles) in the heating chamber, and inspect the heating chamber for foreign materials before using TEREA tobacco sticks.
- Handle with care. Do not drop IQOS ILUMA ONE™ or subject it to strong shock.
- This product contains no user-serviceable parts. Do not attempt to open, modify, service, disassemble or repair any component of IQOS ILUMA ONE™ or to replace any of the components or batteries. www.iqos.com/services
- Do not use this product if it has been exposed to excessive cold, heat or moisture.
- Do not touch I00S ILUMA ONE™ and/or its accessories if they overheat, spark, fume, ignite, or burn. If applicable and possible, use caution to shut off or disconnect power supply
- Do not attempt to insert any object in the heating chamber other than TEREA tobacco sticks.
- Device can only be operated at temperatures >0°0/<40C
- TEREA tobacco sticks are single use only and should never be re-used, lit with a match, lighter or any other flame source.
Battery Risks
IQOS LUMA ONE” is powered with sealed Lithium-ion (Li-ion) batteries. Under
normal conditions of use, the battery is sealed.
If you notice that battery fluid leaks, follow these precautions:
- If fluid from leaked battery is swallowed, seek medical attention immediately. Do not induce vomiting or ingest food or drink.
- If vapor from leaked battery is inhaled, get fresh air and seek medical attention.
- If fluid from battery is in contact with skin, wash the affected area, including hands and do not touch eyes.
- If fluid from leaked battery is in contact with eyes, immediately flush with clean running water for at least 15 minutes and seek medical attention.
CAUTION Thermal Burn Risk
Failure to follow these Safety Warnings and Instructions could result in thermal burns:
- Store IQOS LUMA ONE” and TEREA tobacco sticks in a clean, dry, and cool place.
- Do not expose IQOS LUMA ONE” and TEREA tobacco sticks to high humidity conditions or direct sunlight.
- Do not use TEREA tobacco sticks that have been exposed to excessive heat or moisture.
- Do not remove TEREA tobacco stick while in use.
CAUTION Allergic Reaction Risk
- Using IQOS LUMA ONE” and TEREA tobacco sticks could cause an allergic reaction, such as swelling of the face, lips, tongue, gums, throat, or body, difficulty breathing, or wheezing.
- Stop using IQOS LUMA ONE” and TEREA tobacco sticks and seek medical attention www.iqos.com/services immediately if you experience any of the symptoms above as they may indicate a serious allergic reaction.
Use of TEREA tobacco sticks
- Only use IQOS LUMA ONE” with TEREA tobacco sticks specifically designed for IQOS LUMA ONE” devices.
- Never use IQOS LUMA ONE” with a cigarette or similar products.
- Do not use TEREA tobacco sticks with previous IQOS device generations (IQOS 3 0U0 or earlier).
- Do not modify TEREA tobacco sticks in any way or add any substance to TEREA tobacco sticks. Doing so may cause injury.
Storage
- Device must be stored in a clean, dry, and cool place. Do not store in temperatures above 60C.
- Store in a place inaccessible to children.
Reporting of adverse events or incidents
- If you experience any unwanted health effect when using IQOS LUMA ONE” and/or TEREA tobacco sticks, consult a health care professional.
- You can report any adverse event or incident directly by contacting your local Customer Care (details can be found in the Customer Care & Warranty booklet). By reporting side effects, you can help provide more information on the safety of this product.
- For more information please go to www.iqos.com
TECHNICAL DATA
Device:
IQOS ILUMA ONE”
Model M0004
Battery type: Li-ion rechargeable battery
Input:5V 2A
Bluetooth® 5.0
The IQOS LUMA ONE” is marked with the symbol followed by “SxxAxx,” which indicates the IQOS LUMA ONE” can only be charged using one of the approved Power Adaptor models listed below.
Power Adaptor:
Model: S52A21, S21A20, S21A22, S21A23, S21A25, S21A27, S82A40, S82A41, S82A42,
S82A43, S82A45, S82A46
Input: 100 V-240 V-50-60 Hz 0.3 A
Output:5V—2A
Output power: 10.0 W
Average active efficiency: 79.0%
No load power consumption: <0.09 W
Use with Charging Cable
INFORMATION FOR DISPOSING OF IQOS ILUMA ONE™
Valid across European Union and EEA
This symbol on the product or on its packaging indicates that this product and
its individual parts (including batteries) must not be disposed of with your
other – household waste.
Instead, it is your responsibility to dispose of your waste equipment by
bringing it to a designated collection point for the recycling of waste
electrical and electronic equipment. In addition, waste batteries can be
returned free of charge at the point of sale. The separate collection and
recycling of your waste equipment (including batteries) at the time of
disposal will help to conserve natural resources and ensure that it is
recycled in a manner that protects human health and the environment.
Disposing of waste equipment as unsorted municipal waste (e.g. by waste
incineration or land filling) can have negative effects on the environment and
human health. For more information about where you can drop off your waste
equipment for recycling, please contact your local city office, your local
household waste disposal service or the shop where you purchased the product.
The local importer of the product will provide for the financing of the
treatment and recycling of waste equipment returned through these designated
collection points in accordance with local requirements.
BATTERY REMOVAL INSTRUCTIONS (FOR DISPOSAL AND RECYCLING)
Batteries must not be removed by the consumer. At end of product life, only an
authorized recycler may safely remove batteries by following the steps below.
IQOS ILUMA ONE” Device:
Step 1: The device should be fully discharged before disassembling it.
Step 2: Remove the cover and screws at the bottom of the device.
Step 3: Slide the assembly out from housing.
Step 4: Remove screws from the USB bracket and lift the FPC.
Step 5: Disconnect the battery connector and lift it up.
Step 6: Using a wide flat, non-sharp tool remove battery by pushing from the
opening behind the engine frame to disengage the battery from the adhesive.
Step 7: Dispose of according to local regulations.
Confirmation of Compliance
Hereby, Philip Morris Products S.A. declares that IQOS ILUMA ONE'” is in
compliance with the essential requirements and other relevant provisions of
Directive 2014/53/EU. The official Declaration of Conformity may be found at:
www.pmi.com/declarationofconformity IQOS LUMA ONE” operates within 2.402 –
2.480GHz frequency band with a maximum RF output power below 10.0 dBm.
This device complies with the RF exposure limits and has been evaluated in
compliance with portable exposure condition according to the EN 62311:2008.
Designed and manufactured under the authority of Philip Morris Products S.A.,
Quai Jeanrenaud 3, 2000 Neuch~tel, Switzerland
The Bluetooth° word mark and logos are registered trademarks owned by the
Bluetooth SIG, Inc.
and any use of such marks by Philip Morris Products SA and its affiliates is
under license. Other trademarks and trade names are those of their respective
owners.
Further information regarding the firmware license for IQOS LUMA ONE” is
available on www.iqos.com.
© 2021 Copyright Philip Morris Products S.A.
www.iqos.com/services
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