ORTHOFIX BS-2328-STIM STIM onTrack Mobile App Installation Guide

ORTHOFIX BS-2328-STIM STIM onTrack Mobile App

Product Information

The STIM onTrack Mobile App is a companion app designed to connect to your bone growth therapy device. It allows you to monitor and track your treatment progress, record pain levels, and view treatment history. The app is supported on iOS and Android devices and can be downloaded from the Apple App Store or Google Play Store. Please note that the app is only compatible with the official Orthofix STIM onTrack app from Orthofix.

Features:

• Connects to your bone growth therapy device
• Records pain levels
• Provides treatment time remaining
• Offers a treatment calendar
• Displays treatment charts
• Provides treatment notifications

Compatibility:
The STIM onTrack Mobile App is compatible with iOS and Android devices. Please ensure that Bluetooth is turned on your smartphone or tablet for the app to connect to your bone growth therapy device.

Product Usage Instructions

Connecting the STIM onTrack App to Your Bone Growth Therapy Device

1. Ensure that your bone growth therapy device is turned on and providing treatment or charging the battery.
2. Launch (open) the STIM onTrack Mobile App for the first time.
3. You will be prompted to “Connect to Your Device.” Press the “Connect to Your Device” button.
4. Enter the serial number barcode on your bone growth therapy device by either scanning the barcode using the “Scan Stim Device Barcode” button or manually typing in the numbers in the open text box.
5. Press the “Connect to Stim Device” button.
6. Wait until the Treatment Screen appears, indicating that the device has successfully paired with the app.

Please note that if your bone growth therapy device is not connected to the STIM onTrack app, you may encounter error messages. Ensure that Bluetooth is turned on your smartphone and that permission to use Bluetooth is enabled. If you have any issues, please refer to the troubleshooting icon in the app or contact your physician or Orthofix Customer Support.

Treatment Calendar
The Treatment Calendar in the STIM onTrack App provides an overview of the duration of time you have worn the device, starting from the initial treatment day. The calendar helps you track your treatment progress.

Calendar Color Key:

• Current Day (prior to treatment) – Light yellow circle
• Day Selected to Review Details – No circle
• No Treatment Completed – Dark red circle
• Partial Treatment Completed (same day) – Yellow circle
• Completed Full Treatment (same day) – Light green circle
• Partial Treatment Completed – Dark yellow circle
• Completed Full Treatment – Dark green circle

If a date on the calendar has passed and/or the bone growth therapy device has been turned on and connected to the app, a dark red, yellow, or green circle will highlight the date to indicate no, partial, or full treatment for that day.

About STIM onTrack

The STIM onTrack™ mobile app is a patient friendly accessory available for you to use with your Orthofix Bone Growth Therapy device. The app encourages you to adhere to treatment sessions prescribed by your physician. It features a daily treatment reminder and a device usage calendar to help you take an active role in your bone healing recovery. Studies show that patients who are more involved with their follow-up care have an overall better recovery experience and outcomes. At the time of device delivery, your Orthofix representative will help you download the application to your mobile device.

Connecting the STIM onTrack App to Your Bone Growth Therapy Device

In order for the STIM onTrack mobile app to connect to your bone growth therapy device, the device must be on and providing a treatment or charging the battery.

1. The first time you launch (open) the STIM onTrack mobile app, you will be prompted to ‘Connect to Your Device’.
2. Enter the serial number barcode on your bone growth therapy device by pressing the button ‘Scan Stim Device Barcode’ or by manually typing in the numbers in the open text box.
3. Push the ‘Connect to Stim Device’ button. Wait until the Treatment Screen appears as this is an indication that the device has paired with the app successfully.

Note:

• Note: The Orthofix STIM onTrack mobile app is supported on iOS and Android devices. The bone growth therapy device will not communicate with any other device or app other than the official Orthofix STIM onTrack app from Orthofix. The app is available on the Apple App Store and Google Play Store.
• Note: Bluetooth on your smartphone or tablet must be turned on.

Treatment Tab

Treatment Notifications

• Treatment Completion
  Once you have finished your treatment for the day, this message will appear on your STIM onTrack app while the device is automatically shutting off .

• Device Not Connected
  This message will appear when your bone growth therapy device is not connected to the STIM onTrack app. Click the troubleshooting icon for details.

• Bluetooth Turned Off
  This message will appear when the Bluetooth on your smartphone is turned off or permission to use Bluetooth is disabled.

• Device Expired
  Your Bone growth therapy device will expire after 365 days of use. Contact your physician or Orthofix Customer Support for more details.

• Low Device Battery
  If the device is connected and the battery is low at any point during your treatment, this message will appear on your STIM onTrack app.

Calendar Tab

The Calendar Tab on the STIM onTrack App shows the duration of time you have worn the device beginning with the initial treatment day. This information is visible by:

• Calendar overview
• Daily treatment details
• Patient usage data summary

Calendar Overview

• During daily treatment, while the app is open, you will notice a light yellow circle highlighting the current day on the calendar. Once the prescribed treatment for the day is completed, the circle will change from light yellow to light green.
• Once a date on the calendar has passed and/or the bone growth therapy device has been turned on and connected to the app, a dark red, yellow, or green circle will highlight the date to indicate no, partial, or full treatment for that day.

Daily Treatment Details
When you select a date on the calendar, the Daily Treatment Information will appear. It will display a summary of how many hours you used the device in comparison to the treatment hours prescribed by your physician. The Treatment Information pop-up also gives the percentage of the hours completed compared to the hours prescribed.

Patient Usage Data Summary

• Total Days of Treatment – The number of days you have worn the device for the full-time prescribed.
• Days Since Start of Treatment – The total number of days you have had the device to wear for treatment.
• Compliance Percentage – The percentage of days you have fully completed the prescribed treatment compared to the number of days since the start of treatment.
  • The patient usage data will be synced to the STIM onTrack app each time the bone growth therapy device is on for treatment or charging as long as the paired mobile app is open and in close proximity. The last paired date will be updated to the date the data was synced.
  • This section will show an approximate calculation if you complete the current-day treatment with the app open.
  • Note: The calendar functions by scrolling up and down for an Apple device and side to side for an Android device.

Charts Screen

The Charts Tab on the STIM onTrack Mobile App includes Treatment Compliance and Patient Reported Outcome Measure (PROMs) tools which enable you to share the treatment history, your quality of life, and functional status. The details displayed are from information provided throughout your treatment and can be shared with your prescribing Physician.

The questionnaire available to complete is dependent on your type of bone growth therapy device prescribed for use.

• If the CervicalStim™ device is prescribed, the Neck Disability Index (NDI) is available.
• If the SpinalStim™ device is prescribed, the Oswestry Disability Index (ODI) is available.
• If the PhysioStim™ device is prescribed, the Upper Extremity Functional Index (UEFI) and the Lower Extremity Functional Scale (LEFS) are available. The location of your bone fracture will determine which questionnaire is applicable. This will be discussed at the time of your device fitting with your Bone Growth Therapy representative.

Navigate to Generate Care Report (PDF)
Generating a care report allows you to save an electronic copy of your treatment history, pain level history, and the questionnaire for your records.

Help Tab and Settings

• The Help Tab displays contact information and website links to resources to help patients during their recovery.
• The contact numbers provided, are one-touch calling on your smartphone and give you the ability to contact your Orthofix® Sales Representative and/or Patient Services.
• Feel free to follow Orthofix on social media to stay up to date on product news!
• Done – Exit out of Settings Tab
• Daily Treatment Alerts – Slide the button to turn on a daily treatment reminder.
• Time of the daily Treatment Reminder – Display of current reminder settings.
• Pair with Other Stim Device – This section will display the device and the “Disconnect” button while the device is actively connected, and will display “Pair with Other Stim Device” when the device is not connected.
• Management Mode – Settings used only by an authorized Orthofix Representative.
• Note: Changes to the prescribed time will affect the compliance of the next treatment session.

Device Error Messages

The Error Message means that your bone growth therapy device is not functioning properly. Please contact Patient Services at 1-800-535-4492. Your Patient Services Representative will ask for the Error Code, which begins with the letter E and is followed by 3 digits. This code allows the Patient Services Representative to determine why your bone growth therapy device is not functioning properly. In the absence of cellular service, the CALL button will not be shown .

Information collected via the STIM onTrack mobile app is not intended for the diagnosis, cure, mitigation, treatment, or prevention of disease or other conditions.

• BoneGrowthTherapy.com/privacy-policy/.
• STIM onTrackTM Mobile App Patent No. U.S. 10,238,867

Orthofix, SpinalStim, CervicalStim, PhysioStim, and STIM onTrack are registered trademarks or trademarks of Orthofix Medical Inc. or its subsidiary companies.

• Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
• Google Play and the Google Play logo are trademarks of Google LLC.
• The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Orthofix, Inc. is under license. Other trademarks and trade names are those of their respective owners.
• Orthofix is not associated with or sponsored by any of the above third-party marks.

Orthofix

• 3451 Plano Parkway Lewisville, Texas 75056-9453 USA.
• Patient Services 214-937-2718
• Toll-free 800-535-4492

Orthofix.com BoneGrowthTherapy.com.

P/N 20121446 Rev AH 2023-09-12 BS-2328 © Orthofix US LLC 09/2023.

References

• Bone Growth Stimulator Devices | Orthofix Bone Growth Therapy
• Privacy Policy | Bone Growth Therapy
• Orthofix - Medical Devices & Solutions

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