Electrolux WE1100P Smart Professional Washing Machine User Manual

User manual
Washer Extractor
WE1100P Original instructions

The manufacturer reserves the right to make changes to design and component specifications.

Safety Precautions

• Servicing shall be carried out only by authorized personnel.

• Only authorized spare parts, accessories and consumables shall be used.

• Only use detergent intended for water-wash of textiles. Never use dry cleaning agents.

• The machine shall be connected with new water hoses. Re-used water hoses must not be used.

• The machine’s door lock must under no circumstances be bypassed.

• If the machine develops a fault, this must be reported to the person in charge as soon as possible. This is important both for your safety and that of others.

• DO NOT MODIFY THIS APPLIANCE.

• When performing service or replacing parts, the power must be disconnected.

• When the power is disconnected, the operator must see that the machine is disconnected (that the plug is removed and remains removed) from any point to which he has access. If this is not possible, due to the construction or installation of the machine, a disconnection with a locking system in the isolated position shall be provided.

• In accordance with the wiring rules: mount a multi-pole switch prior to the machine to facilitate installation and service operations.

• If different rated voltages or different rated frequencies (separated by a /) are stated at the machine data plate, instructions for adjusting the appliance for operation at the required rated voltage or rated frequency are stated in the installation manual.

• The openings in the base, shall not be obstructed by a carpet.

• Maximum load volume: 12 kg.

• A-weighted emission sound pressure level at working stations:
  – Wash: <62 dB(A).
  – Extraction: <72 dB(A).

• Maximum inlet water pressure: 600 kPa / 90 psi

• Minimum inlet water pressure: 200 kPa / 30 psi

• Additional requirements for the following countries; AT, BE, BG, HR, CY, CZ, DK, EE, FI, FR, DE, GR, HU, IS, IE, IT, LV, LT, LU, MT, NL, NO, PL, PT, RO, SK, SI, ES, SE, CH, TR, UK:
  – The appliance can be used in public areas.
  – This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.
  Cleaning and user maintenance shall not be made by children without supervision.

• Additional requirements for other countries:
  – This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
  – This appliance is intended to be used in household and similar applications such as: (IEC 60335-2-7) staff kitchen areas in shops, offices, and other working environments, farmhouses, by clients in hotels, motels and other residential type environments, bed and breakfast type environments, areas for communal use in blocks of flats or in launderettes.

1.1 General safety information
The machine is only intended for water-wash use.
Do not hose down the machine with water.
In order to prevent damage to the electronics (and other parts) that may occur as the result of condensation, the machine should be placed at room temperature for 24 hours before being used for the first time.

1.2 Commercial use only
The machine/machines covered by this manual is/are made for commercial and industrial use only.

1.3 Ergonomics certification
The human body is designed for movement and activity but physical stress injuries as a result of static and repetitive movements or unfavorable working postures may occur.
The ergonomic features of your product, the ones which may influence your physical and cognitive interaction with it, have been assessed and certified.
A product that exhibits ergonomic features, in fact, shall fulfill specific ergonomic requirements, belonging to three different areas: Polytechnic, Biomedical, and Psychosocial (usability and satisfaction).
For each of these areas, specific tests with real users have been performed. The product was therefore compliant with the ergonomic acceptability criteria requested by the standards.
In case several machines are managed by the same operator the repetitive movements will increase and as a consequence of this, the related biomechanical risk will increase exponentially.
The possible postural risks are the interaction with the door handle in case the machine is not placed on a base.
Follow the below recommendations to avoid, as much as possible, operators acquiring a bodily injury.

• Place the machine on a base instead of directly on the floor so that the operator does not need to bend his/her back unnecessarily when loading and unloading.
  The minimum suggested height of bases is 300 mm.

• Make sure there are suitable trolleys or baskets for loading, unloading, and transportation.

• Organize job rotation in the working place in case several machines are managed by the same operator.

1.4 Symbols

| Caution
---|---
| Caution, high voltage
****| Read the instructions before using the machine

Warranty terms and exclusions

If the purchase of this product includes warranty coverage, the warranty is provided in line with local regulations and subject to the product being installed and used for the purposes as designed, and as described within the appropriate equipment documentation.
Warranty will be applicable where the customer has used only genuine spare parts and has performed maintenance in accordance with Electrolux Professional user and maintenance documentation made available in paper or electronic format.
Electrolux Professional strongly recommends using Electrolux Professional- approved cleaning, rinse, and descaling agents to obtain optimal results and maintain production efficiency over time.

The Electrolux Professional warranty does not cover:

• service trips cost to deliver and pick up the product;

• installation;

• training on how to use/operate;

• replacement (and/or supply) of wear and tear parts unless resulting from defects in materials or workmanship reported within one (1) week from the failure;

• correction of external wiring;

• correction of unauthorized repairs as well as any damages, failures, and inefficiencies caused by and/or resulting from;
  – insufficient and/or abnormal capacity of the electrical systems (current/voltage/frequency, including spikes and/ or outages);
  – inadequate or interrupted water supply, steam, air, gas (including impurities and/or other that does not comply with the technical requirements for each appliance);
  – plumbing parts, components, or consumable cleaning products that are not approved by the manufacturer;
  – customer’s negligence, misuse, abuse, and/or non-compliance with the use and care instructions detailed within the appropriate equipment documentation;
  – improper or poor: installation, repair, maintenance (including tampering, modifications, and repairs carried out by third parties not authorized third parties), and modification of safety systems;
  – Use of non-original components (e.g.: consumables, wear and tear, or spare parts);
  – environment conditions provoking thermal (e.g. overheating/freezing) or chemical (e.g. corrosion/oxidation) stress;
  – foreign objects placed in- or connected to- the product;
  – accidents or force majeure;
  – transportation and handling, including scratches, dents, chips, and/or other damage to the finish of the product, unless such damage results from defects in materials or workmanship and is reported within one (1) week of delivery unless otherwise agreed;

• product with original serial numbers that have been removed, altered, or cannot be readily determined;

• replacement of light bulbs, filters, or any consumable parts;

•  any accessories and software not approved or specified by Electrolux Professional.

Warranty does not include scheduled maintenance activities (including the parts required for it) or the supply of cleaning agents unless specifically covered within any local agreement, subject to local terms and conditions.
Check on the Electrolux Professional website for the list of authorized customer care.

Product Description

3.1 Appliance overview

1 Detergent dispenser
2 Control panel
3 Worktop
4 Coin meter| 5 Coin box
6 Rating plate
7 Door body
8 Feet for the appliance level
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3.2 Accessories

1 Spanner: To remove the transit bolts and adjust the feet
2 Plastic hose guide: To connect the drain hose on the edge of a sink
3 Screw: To fasten the bottom plate
4 Inlet hoses: To connect the appliance to the cold and hot water tap
5 Key: To open the lock of the coin meter plate
6 Card Reader bracket: To fix the card reader| 7 Coin box housing cover: To cover the hole of coin box housing for OPL
8 Cover for OPL: To cover the hole of the coin meter plate for OPL
9 Bottom plate: For fire safety
10 User Manual: To guide users
11 Installation Manual: To guide users
12 Drain hose
13 Clamp: To fasten the drain hose
---|---

3.3 Installation on suspended flooring
If possible install the appliance in one of the corners of the room, where the floor is more stable.
3.4 Available from your authorized vendor
Only appropriate accessories approved by Electrolux ensure the safety standards of the appliance. If unapproved parts are used, any claims will be invalidated.

Before First Use

1. Make sure that all transit bolts are removed.
2. Make sure that the electrical and water connection are available.
3. Put 2L of water in the detergent compartment for the washing phase. This activates the drain system.
4. Put a small quantity of detergent in the compartment for the washing phase.
5. Set and start a disinfection program without laundry. This removes all possible dirt from the drum and the tub.

Control Panel

5.1 Control panel description

5.2 Display

The display shows:

• When you select a program, the indicator light will be on.
• For example, select the cold program and the cold water indicator lights up.
• The display shows the price, Error information, and remaining time.

A. Indicator area
B. Display window
C. Disinfection icon
D. Bucket self-cleaning icon

Programs

Warning

1. Cold ( ): It is cold water washing, no heating. The default program time is 35 minutes. Max. extracting speed is 1050rpm.

2. Warm ( ): The washing temperature is about 40°, Default program time is about 35 minutes, not including heating time. When heating, display “HEAT”. Max. extracting speed is 1050rpm .

3. Hot ( ): The washing temperature is about 60°.Default program time is about 35 minutes, not including heating time. When heating, display “HEAT”. Max. extracting speed is 1050rpm.

4. Delicate ( ): The washing temperature is 30°.Default program time is about 35 minutes, not including heating time. When heating, display “HEAT”. The maximum spin speed is 700rpm.

5. Heavy ( ): Add washing time by 5 minutes.

6. Extra Rinse ( ): Add one rinse progress.
   **** Heavy or Extra Rinse is available for cold, warm, or hot water programs and not available for delicate program.

7. Disinfection ( ): Press the Hot+ Delicate buttons together for 4 seconds to be selected. This program can disinfect at high temperatures.

8. Drum self-clean ( ): After the whole machine is powered on, hold the COLD and WARM buttons for 4 sec- onds at the same time, and only the COLD and WARM indicator light will flash. Press the Start button to Start.
   This procedure can clean the inner drum.

**** The prewash program is disabled by default. You need to enable it in service mode. Please refer to the Installation manual for further instructions.

Daily Use

7.1 Loading the laundry

1. Pull the handle to open the appliance door.
2. Load garments into the machine and close the door. Do not overload the washer.
3. Add detergent, bleach, and fabric softener as recommended by their manufacturers.
4. When you use the liquid detergent:
   • Do not use gelatinous or thick liquid detergents.
   • Do not put more liquid than the maximum level.

Caution
Make sure that no laundry stays between the seal and the door.
There is a risk of water leakage or damage to the laundry.

7.2 Detergent compartments
Note!
Use only specified detergents for the washing machine.
Always obey the instructions that you find on the packaging of the detergent products.
Compartment 1 – powder or liquid detergent
Compartment 2 – softener
Compartment 3 – bleach![Electrolux WE1100P Smart Professional Washing Machine

• 14](https://manuals.plus/wp-content/uploads/2022/08/Electrolux-WE1100P- Smart-Professional-Washing-Machine-14.png)

Hints And Tips

8.1 The laundry load

• Divide the laundry into white, colored, synthetics, delicate, and wool.
• Obey the washing instructions that are on the laundry care labels.
• Do not wash together white and colored items.
• Some colored items can discolor with the first wash. We recommend that you wash them separately for the first time.
• Button up pillowcases, close zippers, hooks, and poppers. Tie up belts.
• Empty the pockets and unfold the items.
• Turn inside out multi-layered fabrics, wool, and items with painted illustrations.
• Remove hard stains.
• Wash with a special detergent for heavy soil stains.
• Be careful with the curtains. Remove the hooks or put the curtains in a washing bag or pillowcase.
• Do not wash in the appliance laundry without hems or with cuts. Use a washing bag to wash small and/or delicate items (e.g. underwired bras, belts, tights, etc.).
• A very small load can cause balance problems with the spin phase.

8.2 Stubborn stains
For some stains, water and detergent are not sufficient.
We recommend that you remove these stains before you put the items in the appliance.
Special stain removers are available. Use the special stain remover that is applicable to the type of stain and fabric.

8.3 Detergents and additives

• Only use detergents and additives specially made for washing machines:
  – Powder detergents for all types of fabric.
  – Powder detergents for delicate fabrics (40 ℃ max) and woolens.
  – Liquid detergents, preferably for low-temperature wash programs (60 ℃ max) for all types of fabric, or special for woolens only.

• Do not mix different types of detergents.

• To help the environment, do not use more than the correct quantity of detergent.

• Obey the instructions that you find on the packaging of these products.

• Use the correct products for the type and color of the fabric, the programmed temperature, and the level of the soil.

• If your appliance has not have the detergent dispenser with the flap device, add the liquid detergents with a dosing ball (supplied by the detergent’s manufacturer).

8.4 Ecological hints

• Set a program to wash laundry with normal soil.
• Always start a washing program with the maximum load of laundry.
• If necessary, use a stain remover when you set a program with a low temperature.
• To use the correct quantity of the detergent, check the water hardness of your domestic system.

8.5 Water hardness
If the water hardness in your area is high or moderate, we recommend that you use a water softener for washing machines.
In areas where the water hardness is soft, it is not necessary to use a water softener.
To know the water hardness in your area, contact your local water authority.
Use the correct quantity of the water softener. Obey the instructions that you find on the packaging of the product.

Care And Cleaning

9.1 External cleaning
Clean the appliance only with soap and warm water. Fully dry all the surfaces.
Do not use alcohol, solvents, or chemical products.

9.2 Descaling
If the water hardness in your area is high or moderate, we recommend that you use a water descaling product for washing machines.
Regularly examine the drum to prevent lime scale and rust particles.
To remove rust particles use only special products for the washing machines. Do this separately from the laundry wash.

9.3 Maintenance wash
With the low-temperature program, it is possible that some detergent stays in the drum. Make regularly a maintenance wash. To do this:

• Remove the laundry from the drum.
• Set the disinfection program to the highest temperature with a small quantity of detergent. Regularly examine the seal and remove all objects from the inner part.

9.4 Door seal

Regularly examine the seal and remove all objects from the inner part.

9.5 Cleaning the drum
Regularly examine the drum to prevent lime scale and rust particles. Only use special products to remove rust particles from the drum.
We suggest you:

1. Clean the drum with a special product for stainless steel.
2. Start a disinfection program at the maximum temperature with a small quantity of detergent.

9.6 Cleaning the detergent dispenser

9.7 Cleaning the drain filter
Warning
Do not clean the drain filter if the water in the appliance is hot.

9.8 Cleaning the inlet hoses and the valve filters
Clean regularly both (for hot and for cold water) inlet hoses and both valve filters.

Emergency drain
Because of a malfunction, the appliance cannot drain the water.
If this occurs, do steps (1) through (8) of Cleaning the drain filter. If necessary, clean the pump.

9.9 Frost precautions
If the appliance is installed in an area where the temperature can be less than 0 ℃, remove the remaining water from the inlet hose and the drain pump.

1. Disconnect the main plug from the main socket.
2. Close the water tap.
3. Put the two ends of the inlet hose in a container and let the water flow out of the hose.
4. Empty the drain pump. Refer to the emergency drain procedure.
5. When the drain pump is empty, install the inlet hose again.

Warning
Make sure that the temperature is more than 0 ℃ before you use the appliance again.
The manufacturer is not responsible for damages caused by low temperatures.

Trouble Shooting

10.1 Introduction
The start of the appliance does not occur or it stops during operation.
First, try to find a solution to the problem (refer to the table). If not, contact the Authorized Service Centre.
With some problems, the acoustic signals operate and the display shows an alarm code:

10.2 Possible failures

mains socket. Make sure that the appliance door is closed.
Make sure that the Start has been pressed.
The appliance does not fill with water properly.| Make sure that the water tap is open.
Make sure that the pressure of the water supply is not too low. For this information, contact your local water authority.
Make sure that the water tap is not clogged.
Make sure that the filters of the inlet hoses are not clogged. Make sure that the inlet hoses have no kinks or bends.
Make sure that the connections of the water inlet hoses are correct.
The appliance does not fill with water and drain immediately.| Make sure that the drain hose is in the correct position. The hose may be too low.
The appliance does not drain the water.| Make sure that the sink spigot is not clogged.
Make sure that the drain hose has no kinks or bends.
Make sure that the drain filter is not clogged. Clean the filter, if necessary.
Make sure that the connection of the drain hose is correct. Set the drain program.
The spin phase does not operate or the washing cycle lasts longer than usual.| Make sure that the drain filter is not clogged. Clean the filter, if necessary.
This problem may be caused by balance problems.
There is water on the floor.| Make sure that the couplings of the water hoses are tight and that there are no water leakages.
Make sure that the drain hose has no damage.
Make sure you use the correct detergent and the correct quantity of it.
You cannot open the appliance door.| Make sure that the washing program is finished.
You cannot open the appliance door. The appliance makes an unusual noise.| Make sure that the appliance receives electrical power. This problem may be caused by a failure of the appliance. Make sure the leveling of the appliance is correct.
The appliance makes an unusual noise. The cycle is longer than the time displayed.| Make sure that the packaging and/or the transit bolts are removed. Add more laundry to the drum. The load may be too small.
An unbalanced laundry load increases the duration time. This is a normal behavior of the appliance.
The washing results are not satisfactory.| Increase the detergent quantity or use a different detergent
The washing results are not satisfactory. You cannot set an option.| Use special products to remove the stubborn stains before you do the laundry.
Make sure that you set the correct temperature. Decrease the laundry load.
Make sure that you press only the wanted touch button(s).

Emergency Door Opening

In case of power failure or appliance failure, the appliance door remains locked. The washing program continues, when the power is restored. If the door remains locked in case of failure, it is possible to open it using the emergency unlock feature.
Before opening the door:

Caution
Make sure that the water temperature and the laundry are not hot. Wait till they cool down, if necessary.
Caution
Make sure that the drum is not rotating. Wait till the drum stops rotating, if necessary.
Caution
Make sure that the water level inside the drum is not too high. Proceed with an emergency drain, if necessary (refer to Emergency drain in Care And Cleaning chapter).

To open the door, proceed as follows:

1. Disconnect the main plug from the main socket.
2. Open the bottom plate.
3. Pull twice the emergency unlock trigger downward and open the appliance door.
4. Take out the laundry and then close the appliance door.
5. Close the bottom plate.

1. Installation
2. Move Downward
3. Mounting screws
4. Pull the door rope to unlock

Technical Data

Overall power
Maximum current Frequency| 220-240 V 2200 W
10 A
50 Hz
Level of protection against ingress of solid particles and moisture ensured by the protective cover, except where the low voltage equipment has no protection against moisture| IPX4
Water supply pressure| Minimum Maximum| 0,5 bar (0,05 MPa) 10 bar (1 MPa)
Water supply| Cold water Hot water
Maximum Load| Cotton| 12 kg
Energy Efficiency Class| A+
Spin Speed| Maximum| 1050 rpm

1. The appliance works correctly if the water pressure is not less than 0.05 MPa (0.5 bar). If you cannot connect the water inlet hose to the cold water tap of the primary hydraulic system, connect it to your domestic cold water storage system.
2. Connect the water inlet hose to a water tap with a 3/4” thread.
3. Make sure that the hot water temperature of your domestic system is not more than 55 ℃.

Environment Concerns

Recycle the materials with the symbol . Put the packaging in applicable containers to recycle it. Help protect the environment and human health and to recycle waste from electrical and electronic appliances. Do not dispose of appliances marked with the symbol with the household waste.
Return the product to your local recycling facility or contact your municipal office.

Error codes

If the power to the machine is accidentally cut, the machine will restart automatically when power is restored. The machine will resume the program it was running at the point the power was cut.
Faults/errors in the program or machine are indicated by a numerical error code on the panel display.
Some error codes are cleared automatically when the Start button is pressed to restart the machine and some when the door is opened.
For the other error codes, a service technician must be called.

strainer for a clog.
Err3| Temperature sensor Error. The temperature sensor is damaged or the terminal is off.
Err4| Heating Error. The heating is damaged or the terminal is off.
Err5| The water level was not reached within 8 minutes. Check the water inlet screen for debris or clog.
Err6| Water level sensor error.
Err7| No motor rotation.
Err8| Water level signal above parameter set for safety, during the program. The pump activates automatically.
UNB| Unbalance load error. Open the door and manually rebalance clothes， and press start within two minutes.
Eur| Communication error between display and power modules.
Door| The door is not closed. Re-close the door.

Disposal information

15.1 Disposal of the appliance at end of life
Before disposing of the machine, make sure to carefully check its physical condition, and in particular, any parts of the structure that can give or break during scrapping.
The machine’s parts must be disposed of in a differentiated way, according to their different characteristics (e.g. metals, oils, greases, plastic, rubber, etc.).
Different regulations are in force in the various countries, therefore comply with the provisions of the laws and competent bodies in the country where scrapping takes place.
In general, the appliance must be taken to a specialized collection/scrapping center.
Dismantle the appliance, grouping the components according to their chemical characteristics, remembering that the compressor contains lubricant oil and refrigerant fluid which can be recycled and that the refrigerator and heat pump components are special waste assimilable with urban waste.

The symbol on the product indicates that this product should not be treated as domestic waste, but must be correctly disposed of in order to prevent any negative consequences for the environment and human health. For further information on the recycling of this product, contact the local dealer or agent, the Customer Care service, or the local body responsible for waste disposal.

Note!
When scrapping the machine, any marking, this manual, and other documents concerning the appliance must be destroyed.
15.2 Disposal of packing
The packing must be disposed of in compliance with the current regulations in the country where the appliance is used. All the packing materials are environmentally friendly.
They can be safely kept, recycled, or burned in an appropriate waste incineration plant. Recyclable plastic parts are marked as following examples.

PE| Polyethylene:
• Outer wrapping
• Instructions bag
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PP| Polypropylene:
• Straps
PS| Polystyrene foam:
• Corner protectors

Electrolux Professional AB
341 80 Ljungby, Sweden
www.electroluxprofessional.com

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