beko B35010 Elektrikli Scooter User Manual

June 13, 2024
Beko

Elektrikli Scooter

B35010

                                  01M-9950181200-1522-01

Please read this user manual first!

Dear Valued Customer,

Thank you for preferring this Beko appliance. We hope that you get the best results from your appliance which has been manufactured with high quality and state-of-the-art technology. For this reason, please read this entire user manual and all other accompanying documents carefully before using the appliance and keep it as a reference for future use. If you handover the appliance to someone else, give the user manual as well. Follow the instructions by paying attention to all the information and warnings in the user manual.

Remember that this user manual may also apply to other models. Differences between models are explicitly described in the manual.

Meanings of the Symbols

Following symbols are used in various sections of this user manual:

| Important information and useful hints about usage.
---|---
| WARNING: Warnings against dangerous situations concerning the security of life and property.
| WARNING: Warning for danger of fire.
| WARNING: Warning for electric shock.

This appliance has been produced in environmentally friendly facilities without harming the nature.


Complies with the WEEE regulation.               It does not contain PCB.

1 Important safety and environmental instructions


1.1 General safety

IMPORTANT: Read the user manual carefully before using the appliance and keep it as a reference for future use.
WARNING: First, learn safe riding before you ride the Electric scooter. We recommend always wearing helmet and protective gear like elbow, knee and wrist protectors to ensure your personal safety. Also make sure you have read the user manual carefully, to ensure you know how to ride it in a safe way.
WARNING: Due to the laws of some countries, there is a minimum age limit to use this product and you must have a driver’s license. In this type of situation purchased. Make sure that you meet the legal requirements of the country you are in to use the vehicle you are in.

  • It is not a highway vehicle, do not use it on highways.

  • It is your responsibility to be aware of and comply with all regulations in the country which you aim to drive in. Please also check which roads are allowed to drive Electric scooter in the country. If there are no regulations for this Electric scooter in your country, please take care of your own safety and the safety of others.

  • Also pay attention to other people. Always ride safely and only at a speed that allows you to brake safely at any time. A common thing for such products is that there is a risk that you may fall off the product and injure yourself. Always ride as safely as possible.

  • If lending the electric scooter to friends and family, please make sure they use proper protective gear and know how to ride it.

  • Before riding the electric scooter, please check that all parts are working as supposed to. If any loose parts, abnormal noise, reduced battery life etc. are detected, please contact your retailer for product service and warranty. Do not repair the electric scooter yourself.

  • Inspect the rear tire, rear brake, and brake pad according to  Section 7 of the maintenance specification in this operation instructions. The electric scooter may become unstable if the rear brake is deformed or loose. This is because the distance between the brake pad and the rear wheel becomes too small, possibly leading to a blocked rear wheel.

  • Avoid applying too much force or stepping on the rear fender permanently. This may cause the fender to loosen or damage the spring holding the fender. As a result, the brake pad constantly touches the wheel and the motor temperature increases due to the additional resistance. The rear tire can also get loose if the brake is in constant braking position.

  • Avoid constant braking. As a result, the tires will not only wear off, but also become hot. This will soften the rubber and it will no longer have the same grip on the road as usual. Do not touch the tire after braking.

  • If the tire gets untight stop driving immediately and contact your customer service.

  • Tire should be changed by the independent operator or service.

  • Please change the tire at regular.

  • If you hear unusual noises or notice friction when switching on the electric scooter, a bearing may be damaged. A worn bearing may even be indicated by strong vibration of the handlebar. In this case,

  • Ride the electric scooter only on a dry surface since otherwise the riding safety and braking performance may be impaired and the motor or bearings may be damaged.

  • Please do not ride up or down long and steep slopes.

  • The scooter cannot use on the steep road.

  • The e-scooter has overheating protection system and maybe it is activated on long slopes riding. please wait a while to reactivate the product by power on again.

  • Stop riding when you receive the “Low Battery Warning”. The electric scooter then moves only slowly and does not have the same traction as normal and the electric brake does not work. In this case, please use the rear brake to stop the electric scooter. Get off the Electric scooter as soon as the speed allows to do that safely.

  • Do not use the electric brake and the throttle at the same time.

  • A normally working Electric scooter operates safely and quietly. If you hear noises or notice bumpy operation, please check wheels, bearings, and brakes. Contact your customer service for repair and maintenance, if necessary.
    – The A-weighted emission sound pressure level at workstations, where this exceeds 70 dB(A); where this level does not exceed 70 dB(A)
    – The peak C-weighted instantaneous sound pressure value at workstations, where this exceeds 63 Pa (130 dB in relation to 20 μPa)
    – The A-weighted sound power level emitted by the machinery, where the A-weighted emission sound pressure level at workstations exceeds 80 dB(A)

  • Take the time to learn the basics of the practice to avoid any serious accident that can take place in the first months

  • Avoid high traffic areas or overcrowded areas.

  • In any case, anticipate your trajectory and your speed while respecting the code of the road, the code of the sidewalk and the most vulnerable.

WARNING: It is recommended to avoid obstacle jumping. Before crossing these obstacles, it is very important to predict and adjust your trajectory and speed to suit the trajectory and speed of pedestrians. When these obstacles become dangerous due to their shape, height or sliding, it is also recommended that you get out of e-scooter.
WARNING: Keep plastic covering away from children to avoid suffocation.
WARNING: Notify your presence when approaching a pedestrian or cyclist when you are not seen or heard.
WARNING: Cross the protected passages while walking.
WARNING: In all cases, take care of yourself and others.
WARNING: Do not divert the use of the vehicle.
WARNING: This vehicle is not intended for acrobatic use.
WARNING: Caution, the brake may become hot in use. Do not touch after use.
WARNING: Regularly check the tightening of the various bolted elements, in particular the wheel axles, the folding system, the steering system and the brake shaft.
WARNING: Eliminate any sharp edges caused by use.
WARNING: Do not modify or transform the vehicle, including the steering tube and sleeve, stem, folding mechanism and rear brake.
WARNINGS:

  • Failure to observe, loss of control, falls, and violations of the rules can cause injuries.
  • Speed and range depend on the rider’s weight, terrain, temperature, and riding style.
  • Wear a helmet and protective clothing when riding the Electric scooter.
  • Read the operating instructions carefully before riding the Electric scooter.
  • For use only in a dry environment.
  • Make sure that this product complies with local regulations.

WARNING: It should not be used on roads prohibited by local governments.

  • It should not be driven by hanging or holding on to another vehicle.
  • It should not be driven with one hand.
  • Dangerous behaviors should not be done while driving.
  • Do not disassemble or change any part of the vehicle without the approval of the authorized service or do not modify. Operations made without the approval of the authorized service will spoil the originality of the vehicle and the vehicle will be out of warranty. Please make all changes at authorized service points.

WARNING: Never use the product close to a water source.
WARNING: Stop using the product when damaged.

  • Do not attach anything on the handlebar. It can affect the stability of the e-scooter.
  • Accessories and any additional items which are not approved by the manufacturer shall not be used.
  • Please check the limits of use in accordance with the local regulations (e.g. use in pedestrian areas, on-road).
  • Do not touch the brake disc.
1.2 Compliance with the WEEE Directive and Disposing of the Waste

Product:

This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE).
This symbol indicates that this product shall not be disposed with other household wastes at the end of its service life. Used device must be returned to official collection point for recycling of electrical and electronic devices. To find these collection systems please contact to your local authorities or retailer where the product was purchased. Each household performs important role in recovering and recycling of old appliance. Appropriate disposal of used appliance helps prevent potential negative consequences for the environment and human health.

1.3 Compliance with RoHS Directive

The product you have purchased complies with EU RoHS Directive (2011/65/ EU). It does not contain harmful and prohibited materials specified in the Directive.

1.4 Package Information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

1.5 Information on Waste Batteries

This symbol on rechargeable batteries/ batteries or on the packaging indicates that the rechargeable battery/battery Li-ion may not be disposed of with regular household waste.
Always dispose of used rechargeable batteries/ batteries in accordance with local environmental regulations. Make enquiries about the applicable disposal regulations where you live.

2 General appearance


2.1 Overview
Control and parts
  1. Brake lever
  2. Bell
  3. LED display
  4. Power / Front Headlight on/off button
  5. Front headlight
  6. Unfolding and folding lever
  7. Front shock suspension
  8. Foot support
  9. Disc brake
  10. Warning lights
  11. Rear headlight
  12. Accelerator button
  13. Charger
  14. 6x Screw for handle bar
  15. Allen key
  16. Air pump nozzle
2.2 Technical data
Input 100V-240V~, 50/60Hz, 2.5A(Max)
Output 42V, 2A
Battery 36V 7.5Ah
Max speed 25 km/h
Distance up to 25 km
Weight 16 kg
Max load 120 kg
Power consumption ≤ 350W
Emission sound pressure level Emissions < 70 db (A).
Max. Slope ∼15°
Folding size (LDH) 1140435490 mm
Unfolded size (LDH) 11404351165 mm
Charging time 5 h
Battery Nominal voltage
Input voltage 42 V
Type: Li-ion battery Battery capacity
Always charge the electric scooter with the supplied power adapter XHK-

800B-4220

LED display

| | Driving speed| Real-time driving speed
---|---|---|---
km/h| Speed unit| Speed unit, press the on/off key three times to change to km/h or mph.
mph
ECO mode| Speed mode| Low-speed gear light, 0-6km/h.
D – Drive mode| Medium-speed gear light, 0-15 km/h
S – Sport mode| High-speed gear light, 0-25km/h
| Headlight icon| When the headlight icon light on, the front light is on. Press the on/off button twice to switch the headlights.
| Overheating warning icon| When the scooter temperature is getting too high, this icon will light up to remind the user to stop riding.
| Fault icon| If the Fault icon light is on, do not drive, and check the scooter by a professional person.
| Battery icon| Real-time remaining battery power display. Five bars are fully charged, 1 bar and blinking is low battery, please charge in time.

3 Installation of appliance


3.1 Assembling the device

Before using the scooter it is necessary to install the handlebar on the frame main vehicle.
1. Insert the handlebar into the vehicle frame.

2. After matching the holes in the handlebar with those of the frame, insert the screws and tighten them well; repeat the operation also in the side opposite of the handlebar inserting a total of 4 screws.

3.2 Unfolding and folding the scooter
3.2.1 Unfolding the scooter

1. Place the electric scooter on its wheels like below.

2. Unlock the hook on the handlebar.

3. Pull up the handle in a gentle way. Raise the handle slowly. Close the lock lever located on the lower part of the handlebar support tube.

4. The electric scooter is unfolded as soon as you hear the rod clicks into place.

3.2.2 Folding the scooter

1. Release the release lever located on the lower part of the support tube of the handlebars. Fully open the release lever.

2. Open the scooter by accompanying the handlebar tube downwards.
3. Hook the folded tube onto the appropriate support.

4 Preparation


  • Please make sure to check that the steering system is correctly adjusted and that all connection components are firmly secured and not broken before riding, and that the brakes and wheels are in good condition. Refer to handle assembly and safety instruction.
  • Please read operation guide and warnings of correct techniques for use and braking
  • Must wear shoes
  • First, charge the battery completely
  • Do not wear loose clothing or open laces that can get caught in the Electric scooter wheels
  • We highly recommend to always wear helmet/pads for your own protection
  • Self-locking nuts and other self- locking fixings may lose their effectiveness
  • All parts and materials of electric scooter cannot be changed, modifications of the scooter are not allowed. If done, then warranty is void
  • Please turn on the lights when driving at night
  • Maximum capacity: 120kg.

5 Charging


5.1 Charging

Connect the supplied power adapter to the charging port of the electric scooter. Lithium battery inside.

  • Make sure that the Electric scooter, charger, and DC power input of the device are always dry.

| To charge this Electric scooter, use SOLELY the supplied XHK-800B-4220 charger with the following output: 42 V -2 A.
---|---

  • Use the mains adapter to plug the DC input of the device into a conventional socket. 
  • There will be no light on the charger before charging, when connected to e-scooter the adapter will light red, and charging has started. 
  • The red indicator lights up when properly charged; if this is not the case, please check the connections. 
  • Now you can stop the charging cycle. Overcharge shortens the battery life. 
  • The charging process takes up to 4 hours. Do not charge the battery for more than 3 hours. After 3 hours, disconnect the charger from the device and the power supply. Overcharge reduces the battery service life.
  • Do not remove the device from its package to fully charge it and then put it back in the package.
  • Allow the Electric scooter to cool down for at least 1 hour before it can be put in the package.
  • Do not leave the device exposed to sunlight in a car.

| WARNING: When charging, the machine will automatically shut down and cannot be turned on. It can be turned on after unplugging the charger.
---|---
| CAUTION: The Electric scooter must not be used during the charging cycle

  • The LED indicator on the battery charger lights red during the charging process. 
  • The LED indicator on the charger will light green when the charging process is complete. 
  • After charging, disconnect the charger from the mains and the Electric scooter.

| CAUTION: Connect the DC cable supplied with the Electric scooter only to the DC input!
---|---

  • Do not insert foreign objects into the DC input.

| CAUTION

  • ****Do not remove the protective cap from the DC input!
  • Remove the cap only when charging the Electric scooter!
  • After charging, disconnect the DC plug and close the DC input again with the cap!

---|---
| WARNING: Make sure that neither water nor other liquids penetrate into the inner components of the Electric scooter; otherwise, the electronics/batteries of the device could be permanently damaged. There is a risk of injury.

5.2 Regarding battery charging

The battery built in the Electric scooter is not fully charged from production line and when left unused the battery can slowly discharge by itself.
This can lead to slow charge if the battery is fully discharged, but this is done to avoid damage to the battery.
If you experience that you cannot turn on your E-scooter, and it doesn’t seem to charge (the charger lights up green instantly), then please do the following.

  1. Leave the charger in for 6-7 hours. This will make sure the battery will be fully charged again (it can take 3-4 hours before it starts normal charging).
  2. If this does not solve your problem, please ride the Electric scooter manually without turning it on. Use your legs to give speed, for around 100 m, and then connect the charger. The engine in the front wheel will this way help to activate the charging function and it will charge normally. (fully charge takes 3 hours if using this way)
5.3 Warnings
  • Using another charger may damage the product or create other potential risks.
  • Never charge the product without supervision.
  • The charging period of the product should not exceed four hours. Stop charging after four hours.
  • The product should only be charged in temperatures between 0°C and 45°C.
  • If charging at lower or higher temperatures, there is a risk that the performance of the battery will be reduced and a potential risk of damage to the product and personal injury.
  • The product should only be used in temperatures between -10°C and +45°C.
  • If used at lower or higher temperatures, there is a risk that the performance of the battery will be reduced and a potential risk of damage to the product and personal injury
  • Store the product at temperatures between 0°C and 35°C. (optimum storage temperature is 25°C)
  • Charge and store the product in an open, dry area and away from flammable materials (i.e. materials that may burst into flames).
  • Do not charge the device in direct sunlight or in the vicinity of open flames.
  • Do not charge the product immediately after use. Let the product cool down for one hour before charging.
  • If the product is left with other persons for example during a holiday period, it should be partially charged (20-50% charged). Not fully charged.
  • When shipped from the factory, the product has often been partially charged. Keep the product in a partially charged state, until it is going to be use.

6 Operation of the appliance


6.1 Intended use

The Electric scooter is neither a means of transport nor sports equipment, but a device for personal entertainment. The Electric scooter is for only by a person aged at least 16 with a maximum weight of 120 kg. The technical data for the permissible operation of the Electric scooter is defined in the section. Importantly, the Electric scooter may only be operated in good visibility conditions and only if the physical conditions for stability on the Electric scooter are met (for example, it can not one leg drive, or do not drive under the influence of drugs or alcohol). When operating the electric scooter, the Important safety and environmental instructions must wear personal protective equipment specified in the section.

6.2 Vehicle operating instructions

1. Press the power button (4) to change gears, low gear (ECO), medium gear (D), high gear (S).
2. You have to manually kick the Electric scooter with your foot before accelerating to drive.
3. Vehicle start mode: The scooter is a power-assisted start mode, and the accelerator button (12) will only work when the speed of the scooter reaches 3km/h. Press the accelerator button (12) to accelerate and you can start. Press the brake lever (1) to brake.
4. When you press the accelerator (12) and brake lever (1) at the same time, the Electric scooter will automatically brake.

| For safety, the rear wheel brake system must be used when driving at high speed.
---|---

5. When driving at night, press the power button (4) twice to turn on /off the front LED light.
6. After booting, the rear lights will automatically flash when the current speed is 0-6 KM/H in ECO mod.
7. Press the brake lever (1), the scooter will stop running.
8. Factors affecting cruising range. It depends on several factors:
– Terrain: There is a larger range on a flat road than on an uneven ground.
– Weight: The range depends on the weight of the rider.
– Temperature: Extreme temperature will reduce the range.
– Maintenance: If the electric scooter is charged correctly and the battery is in good condition, the cruising range will be extended.
– Speed and riding style: The range at constant speed is larger than the range of frequent stops and starts, accelerations and braking.
9. For pneumatic tires, the maximum pressure is marked on the tire.

6.2 Front and back LED light
  1. This Electric scooter is equipped with the front and back LED lights. Press the power button (4) twice to turn on/off the front and back LED lights.
  2. Press the brake lever (1) to make the rear LED lights flash.
6.3 Safe riding

This chapter focuses on safety, experience, and warnings. Before operating the vehicle, please read all installation and operating instructions carefully.

| WARNING: Familiarize yourself with A the vehicle before you use it so that you can keep the Electric scooter in sound condition.
---|---

  • Observe all safety instructions when riding the Electric scooter.
  • Children, elderly people, and pregnant women are not allowed to ride the vehicle.
  • People with limited sense of balance are not allowed to ride the Electric scooter.
  • Avoid riding the Electric scooter under the influence of alcohol or other substances.
  • Do not carry any objects while riding.
  • Make sure you have a clear vision in front of you to ride the Electric scooter safely.
  • While riding, your feet must always be on the foot support (8).
  • The Electric scooter can accommodate only one person.
  • Do not start or stop abruptly.
  • Avoid riding on steep slopes.
  • Stop riding the Electric scooter if you hit a solid object (such as a wall or other structure) with it.
  • Do not ride in dimly lit or dark places.
  • Ride the Electric scooter at your own risk, we assume no liability for accidents or damage.
  • Users are obliged to comply with the rules specified in the Electric Scooter Regulation No. 31454, the Highway Traffic Law No. 2918 and other relevant legislation. No liability is accepted for any financial loss, physical injury, accident, legal dispute and other disputes arising from non-compliance with these regulations and/or actions that violate user instructions.
  • Ride at a safe speed that allows you to stop at any time.
  • Keep the electric scooter at a sufficient distance from pedestrians and vehicles to avoid collisions.
  • Steer through balance shifting, fast movement can result in falls.
  • Do not ride in rain or under other wet conditions. Ride only in dry weather.
  • Avoid riding over obstacles, if possible, and avoid snow, ice, and slippery surfaces.
  • Avoid riding over textiles, small branches, and stones, if possible.
  • Avoid riding in narrow places or in places with obstacles, if possible.
  • Jumping on and off the Electric scooter will cause damage that is not covered by the warranty. There is a risk of injury. Injuries and damage due to “trick riding” are not covered by the warranty.

| To charge this Electric scooter, use SOLELY the supplied XHK-800B-4220 charger with the following output: 42 V -2 A.
---|---

  • Do not modify or transform the vehicle, including the steering tube and sleeve, stem, folding mechanism and rear brake. 
  • The height of the user: 140-200 CM 
  • The age of the user: 16-50 Years 
  • Ensuring the rider’s safety. 
  • Avoiding damage due to overload.

| WARNING: Make sure that neither water nor other liquids penetrate into the inner components of the Electric scooter; otherwise, the electronics/batteries of the device could be permanently damaged. There is a risk of injury.
---|---
| CAUTION: Do not open the electric scooter casing, otherwise the warranty is invalidated.

  • Make sure to wear helmet and protective clothing before using the Electric scooter.
  • Make sure to read manual carefully before using the Electric scooter.
  • The Electric scooter must only be used on dry and level ground
  • The Electric scooter may not be used by anyone under age of 16 years

| WARNING: As with any mechanical component, a vehicle is subject to high stresses and wear. The various materials and components may react differently to wear or fatigue. If the expected service life for a component has been exceeded, it may break suddenly, therefore risking causing injuries to the user. Cracks, the scratches and discoloration in the areas subject to high stresses indicate that the component has exceeded its service life and should be replaced.
---|---

6.4 Electric scooter safe parking

Once you have stopped the Electric scooter, get off it and press the side stand down with your right foot to support the Electric scooter. The side stand is located on the left-hand side of the Electric scooter below the foot support (8).
Before you ride again, push the side stand back up so that it is parallel to the foot support (8).

When the vehicle is parked outdoors, please use a mechanical lock to lock the vehicle to prevent theft.

  • It should be parked in such a way that it does not hinder the movement of pedestrians and the disabled.
  • It should be parked in a way that does not hinder pedestrian and vehicle traffic.
  • It should not be parked in a way that violates public order or violates private property.
6.5 Safe transportation

Pack the Electric scooter flat, don’t drop the Electric scooter during the transportation, don’t to put the Electric scooter near fire or explosive materials.

7 Cleaning and maintenance


  • To ensure you get the best possible performance and experience from your electric scooter, it is important to do regular maintenance for important parts of the product.
  • Battery maintenance
  • Bearings, Screws, Brakes and Wheels
  • Storage and Cleaning

Your electric scooter will require some maintenance so please read and familiarize yourself with this guide.

7.1 Battery maintenance
  • All batteries have a life cycle, and performance will decrease over time, however here are some advice to maximize the life span of the battery.
  • Make sure that the battery is charged at regular intervals, even if you do not use the electric scooter for a long time. This is to prevent damage to the battery, caused by low voltage over an extended period.
  • Avoid draining the battery completely. It is best to charge while there is still power on it. This will extend battery life. If the battery is constantly depleted, it will damage the battery (damaged battery caused by wrong handling are not covered by the warranty).
  • If riding the electric scooter in cold or very hot areas, the battery time can be lower than when riding in temperatures from 15-25° Celsius. This is not a failure on the batteries, but normal behavior.

| WARNING: Even a fully charged battery will run out of power if the electric scooter is not used for a period. Expect a fully charged battery to keep power between 90 and 120 days in off mode, before it is fully discharged. If only partially charged, this period is lower
---|---

  • Please make sure the battery does not get above 50° Celsius, or below minus 10° Celsius for a longer period. (e.g. don’t leave the electric scooter in a hot car in summer, do not put battery into fire etc.) Low temperature (e.g. subzero temperature) can damage the battery cells.
  • Keep the Electric scooter away from open flame or other sources of heat to prevent the battery from getting too hot. Also make sure not to leave the electric scooter at freezing temperatures. Both heat and excessive cold can cause the battery to discharge.
  • Only use original charger or an official replacement, as different batteries may require specific charger, and if using other chargers, this could cause damage to the product.
  • Do not overcharge and discharge the battery.
  • Please make sure to charge the battery before it is completely out of power, to avoid damaging the battery cells.

| Damaged battery caused by wrong handling are not covered by the warranty.
---|---

  • It is forbidden to disassemble battery package. This is only to be handled by official service repair centers and professionals.
7.2 Bearings, screws, brakes and wheels

Your electric scooter is made up of moving parts, which in time, will be susceptible to wear and tear.

Bearings and screws: The electric scooter has sealed and dustproof bearings so that no lubrication is required. Check the bearings for wear at regular intervals to avoid unsafe riding. Do not jump on and off and do not apply excessive force otherwise to avoid damage to the bearings. This is not a sports electric scooter.
Make sure that all screws are properly tightened to avoid unsafe situations. Please check the screws regularly and tighten if they seem loose.

Brakes: Check the brake for wear at regular intervals to avoid unsafe riding. Do not apply excessive force to avoid damage to the brake.
Electric scooter with disc brake will require adjustment over time and in the end will need to be replaced, when worm down. Avoid using electric scooter when brakes are worn down, as this is unsafe and will also damage the brake.

Wheels: Check the wheels for wear at regular intervals to avoid unsafe riding.
Electric scooters come with different wheels but can in general be separated into tires with inflatable inner tubes and solid wheels.
For inflatable tires, please make sure to keep the right pressure, as hard tires will last longer.
If the wheel seems wobbly even after screws are tightened, the bearings might be worn down and need replacement

7.3 Storage and cleaning

| WARNING: Do not use alcohol, gas, kerosene or other corrosive and volatile chemical solvents. This can damage both the appearance and the internal structure of the electric scooter
---|---

  • If your Electric scooter gets dirty, please clean it with a damp cloth only, you may not use pressured water-gun or running water, as this could damage vital parts. It is also possible to use a little toothpaste if the dirt is stuck. Remember to clean with damp cloth after this.
  • Please make sure to keep the electric scooter turned off while cleaning it, and make sure to cover the charging input to avoid problems with the electronics.
  • Make sure to dry the scooter with a towel, should it become wet.
  • Please store your Electric scooter in a dry and cool environment when not in use. Avoid leaving it outdoors, as it is not made for storing in wet areas. Nor is it good to expose to high temperatures caused by direct sun for a long time.

8 Troubleshooting


Error Remedy
E5 displayed Check if motor cable connector is loose
E6 displayed Check if E-scooter is riding on steep slope and lack of power.
Controller overheating protection Overheating (Once controller temperature

within 100°C±10°C) symbol is lighted on and flashed on the display. Wait a few minutes until overheating icon disappear, the accelerator can be recovered.
Battery overheating protection| E-Scooter may power off in battery high temperature (70°C±5°C). E-Scooter need a few minutes (at least 15 minutes) to cool down. After cooling down, E-Scooter can be reactivated by power on.
Low battery warning| Battery status 5 bars are flashed on the display, please stop riding and charging E-Scooter as soon as possible.
Brake is not working| Check and adjust if the disc brake line is loose. E3 fault, please check the e-brake line is loose.
E2 Accelerator is not working| Check if the accelerator line is loose.
Lights are not on| Press “Power” button twice to check if the light is working.
The device does not switch on| Plug in charger and check the battery status
If the charging is abnormal|

  1. Check if the battery is protected due to the overheating, please waiting for E-Scooter to cool down for a while 
  2. Check if the charge connector is pulled in completely 
  3. Check if the charge connector is wet and circuit shorted.

Abnormal noise|

  1. Check if the air is enough in the inner tire 
  2. Check if the motor is working as normal. No overheating 
  3. Check the disc brake, and make proper adjustments.

Handlebar shaking or bending| Check if the screws are loose, and make proper adjustments.
Power off automatically|

  1. Battery cables may be shorted due to the positive and negative cables are touched abnormally.
  2. Check if water is splashed into battery’ cabinet from bottom cover.
  3. Battery overheating protection, E-Scooter need a few minutes (at least 15 minutes) to cool down

Electric Scooter / User Manual

References

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