Beko CFG4582DS Refrigerator User Manual

Beko CFG4582DS Refrigerator

Product Information

The CFG4582DS – CFG4582DW EN refrigerator is a high-quality appliance designed to provide long-lasting service. It features various compartments and shelves for convenient storage of food and beverages. The refrigerator includes adjustable door shelves, a water dispenser filling tank, an egg section, a water dispenser reservoir, a bottle shelf, adjustable front feet, a freezing and storage section, a freezer fan, a salad crisper, a chiller compartment, adjustable shelves, a wine rack, and a thermostat knob.

Product Usage Instructions

1. Installation
   • Before using the refrigerator, carefully follow the installation instructions provided in the user manual.
   • Pay attention to the points for relocation, electrical connection, disposing of the packaging, disposing of your old refrigerator, placing and installation, adjusting the legs, and chiller compartment, and changing the illumination lamp.
2. Preparation
   • If needed, you can reverse the doors of the refrigerator following the instructions provided in the user manual.
3. Using Your Appliance
   • Cooling: Use the refrigerator to keep your food and beverages cool. Adjust the temperature using the thermostat knob.
   • Storing Frozen Food: Utilize the freezing and storage section to store frozen food items.
   • Freezing Fresh Food: Freeze fresh food by placing it in the designated freezer compartments.
   • Placing the Food: Arrange your food items inside the refrigerator’s compartments and shelves for organized storage.
   • Defrosting of the Appliance: Follow the instructions in the user manual to defrost the refrigerator when necessary.
   • Take Out the Bottom Door Shelf: If needed, remove the bottom door shelf by following the instructions provided.
4. Maintenance and Cleaning
   • Regularly clean and maintain your refrigerator for optimal performance. Refer to the user manual for instructions on how to protect plastic surfaces, clean different parts of the appliance, and ensure its longevity.
5. Troubleshooting
   • If you encounter any issues or problems with the refrigerator, refer to the troubleshooting section in the user manual for possible solutions.

For further assistance, contact our Customer Service Team or visit our website at www.beko.co.uk.

Please read these Instructions

Please read these instructions first before using your appliance

• Thank you for choosing a Beko appliance.
• Please take some time to read this user manual before using your appliance, to ensure you know how to safely operate the controls and functions.
• Carefully follow all unpacking and installation instructions to ensure the appliance is correctly connected and fitted prior to use.
• Please write your product model and serial number on the last page of this user manual, and store in a safe location close to the appliance for easy future reference.
• This user manual may also be applicable to several other models. Differences between models will be listed.
• If you have any questions or concerns, please call our Customer Service Team or find help and information online at www.beko.co.uk.
• The following symbols are used in the user guide:
• Hazard that may result in death or injury.
• NOTICE A hazard that may cause material damage to the product or its surroundings
• Important information or useful tips on operation. Read the user manual. Risk of fire / Flammable materials

Your refrigerator

Congratulations on your choice a Beko quality Appliance which has been designed to give you service for many years.

1. Adjustable door shelves
2. Water dispenser filling tank
3. Egg section
4. Water dispenser reservoir
5. Bottle shelf
6. Adjustable Front Feet
7. Freezing and Storage (store fresh food to be frozen lower down)
8. Freezer fan
9. Salad Crisper
10. Chiller compartment
11. Adjustable shelves
12. Wine rack
13. Thermostat knob

May not be available in all models
Figures that take place in this instruction manual are schematic and may not correspond exactly with your product. If the subject parts are not included in the product you have purchased, then it is valid for other models.

Warnings

• Do not connect your appliance to the electricity supply until all packing and transit protectors have been removed.
• If transported horizontally leave to stand upright for at least 4 hours before switching on to allow compressor oil to settle
• If you are discarding an old refrigerator with a lock or latch fitted to the door, disable the lock/latch, and ensure that it is left in a safe condition to prevent the entrapment of young children.
• This fridge/freezer must only be used for its intended purpose i.e the storing and freezing of edible foodstuff.
• Do not dispose of the appliance on a fire. At Beko, the care and protection of our environment is an ongoing commitment.
• This appliance which is among the latest range introduced is particularly environmentally friendly.
• Your appliance contains non-CFC / HFC natural substances in the cooling system (Called R600a) and in the insulation (Called cyclopentane) which are potentially flammable if exposed to fire.
• Therefore, take care not to damage, the cooling circuit/pipes of the appliance in transportation and in use. In case of damage do not expose the appliance to fire or potential ignition source and immediately ventilate the room where the appliance is situated.
• We suggest you contact your local authority for disposal information and facilities available.
• To obtain the best possible performance and trouble-free operation from your appliance it is very important to carefully read these instructions.
• On delivery, check to make sure that the product is not damaged and that all the parts and accessories are in perfect condition.
• Ensure that the plug remains readily accessible. Do not use multiple adapters or extension cables.
• Failure to observe these instructions may invalidate your right to free service during the guarantee period.
• Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
• We suggest you keep these instructions in a safe place for easy reference.
• This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be done by children without supervision.
• Children should be supervised to ensure that they do not play with the appliance.

Electrical requirements

• Before you insert the plug into the wall socket make sure that the voltage and the frequency shown on the rating plate inside the appliance corresponds to your electricity supply.
• The rating label is on the left-hand side of the fridge’s inner liner.
• We recommend that this appliance be connected to the main supply via a suitable switched and fused socket. The appliance must be positioned so that the plug is accessible.
  • WARNING: When positioning the appliance ensure the supply cord is not trapped or damaged.
• Should the mains lead of the appliance become damaged or should it need replacing at any time, it must be replaced by a  special purpose-made mains lead which can only be obtained from a Beko-authorised service agent.

Warning! This appliance must be earthed

• If the fitted molded plug is not suitable for your socket, then the plug should be cut off and an appropriate plug fitted. Destroy the old plug which is cut off as a plug with a bared cord could cause a shock hazard if inserted into a socket elsewhere in the house.
• The molded plug on this appliance incorporates 13
• A fuse. Should the fuse need to be replaced an ASTABEAB approved BS 1362 fuse of the same rating must be used. Do not forget to refit the fuse cover. In the event of losing the fuse cover the plug must not be used until a replacement fuse cover has been fitted.
• The color of the replacement fuse cover must be the same color as that visible on the pin face of the plug. Fuse covers are available from any good electrical store.

Important! Fitting A Different Plug

1. As the colors of the wires in the mains lead of this appliance may not correspond with the colored markings identifying the terminals in your plug proceed as follows: (See diagram).
2. Connect the green-yellow or green (Earth) wire to the terminal in the plug marked ‘E’ or with the symbol or colored green and yellow or green.
3. Connect the blue (Neutral) wire to the terminal in the plug marked ‘N’ or colored black.
4. Connect the brown (Live) wire to the terminal in the plug marked ‘L’ or colored red.
5. With alternative plugs a 13 A fuse must be fitted either in the plug or adaptor or in the main fuse box. If in doubt contact a qualified electrician.

Energy saving tips

1. Ensure your appliance is installed in a well-ventilated area.
2. Ensure the time between buying chilled/frozen food and placing them in your appliance is kept at a minimum, particularly in summer. We recommend you use a cool bag or a special carrier bag to carry perishable food.
3. Do not leave the door (s) of your appliance open longer than necessary and ensure they are closed properly after each opening.
4. Defrost frozen food in the fridge compartment, so that frozen food acts as an ice pack to assist cooling in the fridge.
5. Energy consumption of this appliance is measured while the freezer compartment is loaded without use of top shelf lid and the drawers except the bottom drawer. It is advised that the freezer compartment is loaded without use of drawers except the bottom drawer in order to achieve maximum loading capacity.

Compliance with the WEEE Directive and Disposing of the Waste Product:
This product complies with EU WEEE Directive (2012/19/ EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE). This product has been manufactured with high quality parts and materials that can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.
Compliance with Rohs directive:
The product you have purchased complies with the EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

Package information

The packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

Installation

The manufacturer will not be liable for any event caused by disregarding the information supplied in this user manual.

Points to be paid attention to when the relocation of the refrigerator

1. Your refrigerator should be unplugged. Before transportation of your refrigerator, it should be emptied and cleaned.
2. Before it is re-packaged shelves, accessories, crisper, etc. inside your refrigerator should be fixed with adhesive tape and secured against impacts. The package should be bound with thick tape or sound ropes and the transportation rules on the package should be strictly observed.
3. Original packaging and foam materials should be kept for future transportation or moving. Before you start the refrigerator,

Check the following before you start to use your refrigerator:

1. Attach 2 plastic wedges as illustrated below. Plastic wedges are intended to keep the distance which will ensure the air circulation between your refrigerator and the wall. (The picture is drawn up as a representation and it is not identical with your product.)
2. Clean the interior of the refrigerator as recommended in the “Maintenance and cleaning” section.
3. Connect the plug of the refrigerator to the wall socket. When the fridge door is opened, the fridge’s internal lamp will turn on.
4. When the compressor starts to operate, a sound will be heard. The liquid and gases sealed within the refrigeration system may also give rise to noise, even if the compressor is not running and this is quite normal.
5. The front edges of the refrigerator may feel warm. This is normal. These areas are designed to be warm to avoid condensation.

Electrical connection
Connect your product to a grounded socket which is protected by a fuse with the appropriate capacity.
Important:
The connection must be in compliance with national regulations.

• The power plug must be easily accessible after installation.
• The electrical safety of your refrigerator shall be guaranteed only if the earth system in your house complies with standards.
• The voltage stated on the label located on the left inner side of your product should be equal to your network voltage.
• Extension cables and multi-plugs must not be used for connection.
• A damaged power cable must be replaced by a qualified electrician.
• The product must not be operated before it is repaired! There is the risk of electric shock!

Disposing of the packaging

• The packing materials may be dangerous for children.
• Keep the packing materials out of the reach of children or dispose of them by classifying them in accordance with the waste instructions stated by your local authorities. Do not throw away with regular house waste, throw away on packaging pick-up spots designated by the local authorities.
• The packing of your refrigerator is produced from recyclable materials.

Disposing of your old refrigerator

• Dispose of your old refrigerator without causing any harm to the environment.
• You may consult your authorized dealer or waste collection center of your municipality about the disposal of your refrigerator.
• Before disposing of your refrigerator, cut off the electric plug and, if there are any locks on the door, make them inoperable in order to protect children against any danger.

Placing and Installation

• If the entrance door of the room where the refrigerator will be installed is not wide enough for the refrigerator to pass through, then carefully remove the doors of your refrigerator and pass it sideways through the door.

1. Install your refrigerator in a place that allows ease of use.
2. Keep your refrigerator away from heat sources, humid places, and direct sunlight.
3. There must be appropriate air ventilation around your refrigerator in order to achieve an efficient operation. If the refrigerator is to be placed in a recess in the wall, there must be at least a 5 cm distance from the ceiling and at least 5 cm with the wall. Do not place your product on the materials such as rugs or carpets.
4. Place your refrigerator on an even floor surface to prevent jolts.
5. This product cannot be used in rooms where the temperature drops below 5°C.
6. Your product requires adequate air circulation to function efficiently.

If the product will be placed in an alcove, remember to leave at least 5 cm clearance between the product and the ceiling, rear wall, and side walls. If the product will be placed in an alcove, remember to leave at least 5 cm clearance between the product and the ceiling, rear wall and the side walls. Check if the rear wall clearance protection component is present at its location (if provided with the product). If the component is not available, or if it is lost or fallen, position the product so that at least 5 cm clearance shall be left between the rear surface of the product and the wall of the room. The clearance at the rear is important for the efficient operation of the product.

Adjusting the legs
If your refrigerator is unbalanced:  You can balance your refrigerator by turning its front legs as illustrated in the figure. The corner where the leg exists is lowered when you turn in the direction of the black arrow and raised when you turn in the opposite direction. Taking help from someone to slightly lift the refrigerator will facilitate this process.

Chiller Compartment
With the help of a 0 °C compartment, you can keep your wrapped meat and fish food 2-3 times longer than a standard fridge compartment. Do not store fruits and vegetables in this compartment.

Changing the illumination lamp
To change the Bulb/LED used for the illumination of your refrigerator, call your AuthorisedService. The lamp(s) used in this appliance is not suitable for household room illumination. The intended purpose of this lamp is to assist the user to place foodstuffs in the refrigerator/ freezer in a safe and comfortable way. The lamps used in this appliance have to withstand extreme physical conditions such as temperatures below -20 °C. (only chest and upright freezer)

WARNING: Do not locate extension sockets or charging transformers/power supplies or Lithium-Iron battery-operated products adjacent to the compressor as they could overheat.

The condenser of your appliance is located on the back as shown below. In order to achieve better energy efficiency with lower energy consumption, please pull the condenser towards yourself as illustrated in picture below. *may not be available in all models

Preparation

• For a freestanding appliance; ‘this refrigerating appliance is not intended to be used as a built-in appliance.
• Your refrigerator should be installed at least 30 cm away from heat sources such as hobs, ovens, central heaters, and stoves and at least 5 cm away from electrical ovens and should not be located under direct sunlight.
• This appliance is equipped with a ‘Freezer Guard’ which ensures that at the advised setting [4 – four on the control] the frozen food in the freezer will not defrost even if the ambient temperature falls as low as -15 °C. So you may then install your appliance in a garage or an unheated room without having to worry about frozen food in the freezer being spoilt. However at low ambient temperatures mentioned above, fridge contents are likely to freeze,so check and consume food in the fridge accordingly. When the ambient temperature returns to normal, you may change the setting to suit your needs.
• Please make sure that the interior of your refrigerator is cleaned thoroughly.
• If two refrigerators are to be installed side by side, there should be at least a 2 cm distance between them.
• When you operate your refrigerator for the first time, please observe the following instructions during the initial six hours.
• The door should not be opened frequently.
• It must be operated empty without any food in it until it reaches the set temperature.
• If there is a power failure do not open the door. Frozen food should not be affected if the failure lasts for less than 15 hours. If the failure is longer, then the food should be checked and either eaten immediately or cooked and then refrozen.
• Original packaging and foam materials should be kept for future transportation or moving.
• For temporary storage of larger items in the freezer, the shelves/ baskets can be removed as required.
• Food contact with the temperature sensor in the freezer compartment may increase the energy consumption of the appliance. Thus any contact with the sensor(s) must be avoided.
• In some models, the instrument panel automatically turns off 5 minutes after the door has closed. It will be reactivated when the door has opened or any key is pressed.
• Due to temperature changes as a result of opening/closing the product door during operation, condensation on the door/body shelves and the glass containers is normal, especially in Summer.
• Since hot and humid air will not directly penetrate into your product when the doors are not opened, your product will optimize itself in conditions sufficient to protect your food. Functions and components such as compressor, fan, heater, defrost, lighting, display and so on will operate according to the needs to consume minimum energy under these circumstances.

Reversing the doors

Proceed in numerical order

Using your appliance

The operating temperature is regulated by the temperature control.

• 1=Lowest cooling setting (Warmest setting).
• 5=Highest cooling setting (Coldest setting).
• The average temperature inside the fridge should be around +5°C.
• Please choose the setting according to the desired temperature.
• Please note that there will be different temperatures in the cooling area.
• The coldest region is immediately above the vegetable compartment.
• The interior temperature also depends on ambient temperature, the frequency with which the door is opened, and the amount of food kept inside.
• Frequently opening the door causes the interior temperature to rise.
• For this reason, it is recommended to close the door again as soon as possible after use.
• The interior temperature of your refrigerator changes for the following reasons;
• Seasonal temperatures,
• Frequent opening of the door and leaving the door open for long periods,
• Food put into the refrigerator without cooling down to the room temperature,
• The location of the refrigerator in the room (e.g. exposure to sunlight).
• You may adjust the varying interior temperature due to such reasons by using the thermostat.

Cooling

Food storage

• The fridge compartment is for the short-term storage of fresh food and drinks.
• Store milk products in the intended compartment in the cooler/freezer.
• Bottles can be stored in the bottle holder or in the bottle shelf of the door.
• Raw meat is best kept in a polyethylene bag in the compartment at the very bottom of the cooler/ freezer.
• Allow hot foods and beverages to cool to room temperature prior to placing them in the cooler/freezer.
• Attention Store concentrated alcohol only standing upright and tightly closed.
• Attention Do not store explosive substances or containers with flammable propellant gases (canned cream, spray cans, etc.) in the freezer. There is a danger of an explosion.

Storing Frozen Food
Prepacked commercially frozen food should be stored in accordance with the frozen food manufacturer’s instructions for a frozen food storage compartment. To ensure that the high quality achieved by the frozen food manufacturer and the food retailer is maintained, the following should be remembered:

1. Put packets in the freezer as quickly as possible after purchase.
2. Ensure that contents are labeled and dated.
3. Do not exceed the “Use By”, and “Best Before” dates on the packaging.

If there is a power failure do not open the door. Frozen food should not be affected if the failure lasts for less than 20 hours. If the failure is longer, then the food should be checked and either eaten immediately or cooked and then re-frozen.

Freezing Fresh Food
Please observe the following instructions to obtain the best results. Do not freeze too large a quantity at any one time. The quality of the food is best preserved when it is frozen right through to the core as quickly as  possible. Do not exceed the freezing capacity of your appliance in 24 h which is 4 kg (8.8 lb)Placing warm food into the freezer compartment causes the refrigeration compressor to operate continuously until the food is frozen solid. This can temporarily lead to excessive cooling of the refrigeration compartment.When freezing fresh food turn the thermostat knob towards MAX. Small quantities of food up to 1/2 kg. (1 lb) can be frozen without having to rotate the temperature control knob. You may place fresh food to be frozen in any part of the freezer. Take special care not to mix already frozen food and fresh food.

Placing the food

and closed containers

Fridge compartment door shelves| Small and packaged food or drinks (such as milk, fruit juice, and beer)
Crisper| Vegetables and fruits

Defrosting of the appliance
The appliance defrosts automatically. Check regularly to see if the drain pipe is clogged or not and clear it with the stick in the hole when necessary.``

Take out the bottom door shelf

1. Hold the shelf with both hands from the sides
2. Pull up left side while right standstill
3. Pull towards left side slowly until shelf is removed from door plastic pin
4. Head to the shelf left to remove completely This take-out order is only for the lowermost door shelf.

Using the water dispenser
May not be available in all models
It is normal for the first few glasses of water taken from .the dispenser to be warm If the water dispenser is not used for a long period of time, dispose of the first few glasses of water to obtain fresh water

1. Push in the lever of the water dispenser with your glass. If you are using a soft plastic cup, pushing the lever with your hand will be easier.
2. After filling the cup up to the level you want, release the lever. Please note, how much water flows from the dispenser depends on how far you depress the lever. As the level of water in your cup/glass rises, gently reduce the amount of pressure on the lever to avoid overflow. If you slightly press the arm, the water will drip; this is quite normal and not a failure.

Filling the water dispenser’s tank
The water tank filling reservoir is located inside the door rack.

1. Open the cover of the tank.
2. Fill the tank with fresh drinking water.
3. Close the cover.
4. Do not fill the water tank with any other liquid except for water such as fruit juices, carbonated beverages or alcoholic drinks that are not suitable to use in the water dispenser. Water dispensers will be irreparably damaged if these kinds of liquids are used. Warranty does not cover such usages. Some chemical substances and additives contained in these kinds of drinks/liquids may damage the water tank.
5. Use clean drinking water only.
6. The capacity of the water tank is 3 liters; do not overfill.

Cleaning the water tank

1. Remove the water-filling reservoir inside the door rack.
2. Remove the door rack by holding it from both sides.
3. Grab the water tank from both sides and remove it with an angle of 45°C.
4. Remove the cover of the water tank and clean the tank. Components of the water tank and water dispenser should not be washed in dishwasher.

Drip tray

• Water that dripped while using the water dispenser accumulates in the spillage tray.
• Remove the plastic filter as shown in the figure.
• With a clean and dry cloth, remove the water that has accumulated.

Maintenance and cleaning

• Never use gasoline, benzene or similar substances for cleaning purposes.
• We recommend that you unplug the appliance before cleaning.
• Never use any sharp abrasive instrument, soap, household cleaner, detergent or wax polish for cleaning.
• For non-No Frost products, water drops and frosting up to a fingerbreadth occur on the rear wall of the Fridge compartment. Do not clean it; never apply oil or similar agents on it.
• Only use slightly damp microfiber cloths to clean the outer surface of the product. Sponges and other types of cleaning cloths may scratch the surface.
• Use lukewarm water to clean the cabinet of your refrigerator and wipe it dry.
• Use a damp cloth wrung out in a solution of one teaspoon of bicarbonate of soda to one pint of water to clean the interior and wipe it dry.
• Make sure that no water enters the lamp housing and other electrical items.
• If your refrigerator is not going to be used for a long period of time, unplug the power cable, remove all food, clean it, and leave the door ajar.
• Check door seals regularly to ensure they are clean and free from food particles.
• To remove door racks, remove all the contents and then simply push the door rack upwards from the base.
• Never use cleaning agents or water that contains chlorine to clean the outer surfaces and chromium-coated parts of the product. Chlorine causes corrosion on such metal surfaces.
• Do not use sharp, abrasive tools, soap, household cleaning agents, detergents, kerosene, fuel oil, varnish, etc. to prevent removal and deformation of the prints on the plastic part. Use lukewarm water and a soft cloth for cleaning and then wipe it dry.

Protection of plastic surfaces

• Do not put the liquid oils or oil-cooked meals in your refrigerator in unsealed containers as they damage the plastic surfaces of your refrigerator. In case of spilling or smearing oil on the plastic surfaces, clean and rinse the relevant part of the surface at once with warm water.

Troubleshooting

Please review this list before calling the service. It will save your time and money. This list includes frequent complaints that are not arise from defective workmanship or material usage. Some of the features described here may not exist in your product.

The refrigerator does not operate.

•    The plug is not inserted into the socket correctly. >>>Insert the plug into the socket securely.

•    The fuse of the socket which your refrigerator is connected to or the main fuse have blown out.

Check the fuse.

Condensation on the side wall of the fridge compartment (MULTIZONE, COOL CONTROL and FLEXI ZONE).
•    Door has been opened frequently.

Do not open and close the door of the refrigerator frequently.

• The ambient is very humid. >>>Do not install your refrigerator in highly humid places.

•    Food containing liquid is stored in open containers. >>>Do not store food with liquid content in open containers.

• The door of the refrigerator is left ajar. >>>Close the door of the refrigerator.

• The thermostat is set to a very cold level. >>>Set the thermostat to a suitable level.

•    Compressor is not running

•    Protective thermic of the compressor will blow out during sudden power failures or plug- out plug-ins as the refrigerant pressure in the cooling system of the refrigerator has not been

balanced yet. The refrigerator will start running approximately after 6 minutes. Please call the service if the refrigerator does not startup at the end of this period.

•    The fridge is in defrost cycle.

This is normal for a full- automatically defrosting refrigerator. The defrosting cycle occurs periodically.

•    The refrigerator is not plugged into the socket. >>>Make sure that the plug is fit into the socket.

•    Temperature settings are not made correctly. >>>Select the suitable temperature value.

•    There is a power outage.

Refrigerator returns to normal operation when the power is restored.

The operation noise increases when the refrigerator is running.
•    The operating performance of the refrigerator may change due to the changes in the ambient temperature. It is normal and not a fault.
The refrigerator is running frequently or for a long time.|  |  | Freezer temperature is very low while the fridge temperature is sufficient.|
---|---|---|---|---
•    New product may be wider than the previous one. Larger

refrigerators operate for a longer period of time.

•    The room temperature may be high. >>>It is normal that the product operates for longer periods in hot ambient.

•    The refrigerator might be plugged in recently or might be loaded with food. >>>When the refrigerator

is plugged in or loaded with food recently, it will take longer for it to attain the set temperature. This is normal.

•    Large amounts of hot food might be put in the refrigerator recently.

Do not put hot food into the refrigerator.

•    Doors might be opened frequently or left ajar for a long time. >>>The warm air that has entered into

the refrigerator causes the refrigerator to run for longer periods. Do not open the doors frequently.

• The freezer or fridge compartment door might be left ajar. >>>Check if the doors are closed completely.

•    The refrigerator is adjusted to a very low temperature. >>>Adjust the refrigerator temperature to a warmer degree and wait until the temperature is achieved.

• The door seal of the fridge or freezer may be soiled, worn out, broken, or not properly seated. >>>Clean or replace the seal. A damaged/broken seal causes the refrigerator to

run for a longer period of time

in order to maintain the current 22

temperature.

|
 |  | •    The freezer temperature is adjusted to a very low value.

Adjust the freezer temperature to a warmer degree and check.

|
 |  | Fridge temperature is very low while the freezer temperature is sufficient.|
 |  | •    The fridge temperature is adjusted to a very low value. >>>Adjust the fridge temperature to a warmer degree and check.|
 |  | Food kept in the fridge compartment drawers is frozen.|
 |  | |
Temperature in| the| fridge| or|  | There are noises coming from the refrigerator like liquid flowing, spraying, etc.|
---|---|---|---|---|---|---
•    The fridge temperature is adjusted to a very high value.

Fridge compartment temperature setting has an effect on the temperature of the freezer. Change the temperatures of the fridge or freezer and wait until the relevant compartments attain a sufficient temperature.

•    Doors are opened frequently or left ajar for a long time. >>>Do not open the doors frequently.

•    Door is ajar. >>>Close the door completely.

•    The refrigerator is plugged in or loaded with food recently.

This is normal. When the refrigerator is plugged in or loaded with food recently, it will take longer for it to attain the set temperature.

•    Large amounts of hot food might be put in the refrigerator recently.

Do not put hot food into the refrigerator.

|
•    Liquid and gas flows occur in accordance with the operating principles of your refrigerator. It is normal and not a fault.|
Whistle| comes| from| the|
•    Fans are used in order to cool the refrigerator. It is normal and not a fault.|
Condensation on the inner walls of refrigerator.|
•    Hot and humid weather increases icing and condensation. It is normal and not a fault.

•    Doors are opened frequently or left ajar for a long time. >>>Do not open the doors frequently. Close them if they are open.

•    Door is ajar. >>>Close the door completely.

|
Humidity occurs on the outside of the refrigerator or between the doors.|
•    There might be humidity in the air; this is quite normal in humid weather. When the humidity is less, condensation will disappear.|
•     Vibrations or noise.|
•     The floor is not level or stable.

If the refrigerator rocks when moved slowly, balance it by adjusting its feet. Also make sure that the floor is strong enough to carry the refrigerator, and level.

•    The items put onto the refrigerator may cause noise.

Remove the items on top of the refrigerator.

|
 |
Bad odour inside the refrigerator.|  | If The Surface Of The Product Is Hot.|
---|---|---|---
•     No regular cleaning is performed.

Clean the inside of the refrigerator regularly with a sponge, lukewarm water or carbonate dissolved in water.

•    Some containers or package materials may cause the smell.

Use a different container or different brand packaging material.

•    Food is put into the refrigerator in uncovered containers. >>>Keep the food in closed containers. Microorganisms spreading out from uncovered containers can cause unpleasant odours.

•    Remove the foods that have expired best before dates and spoiled from the refrigerator.

|
•    High temperatures may be observed between the two doors, on the side panels and at the rear grill while the product is operating. This is normal and does not require service maintenance!|
 |
The door is not closing.|
•    Food packages are preventing the door from closing. >>>Replace the packages that are obstructing the door.

•    The refrigerator is not completely even on the floor. >>>Adjust the feet to balance the refrigerator.

•     The floor is not level or strong.

Make sure that the floor is level and capable to carry the refrigerator.

|
Crispers are stuck.|
•    The food is touching the ceiling of the drawer. >>>Rearrange food in the drawer.|

BEKO UK AND ROI STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS
Your new Beko product is guaranteed against faulty materials, defective components or manufacturing defects. The standard guarantee starts from the date of the original purchase of the product and lasts for a period of twelve (12) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing. If you have purchased an American style Fridge freezer, the standard guarantee starts from the date of original purchase of the product and lasts for a period of twenty-four (24) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing. If you have any questions about the guarantee on your product (including how long it is valid), please contact your retailer or our contact center at 0333 207 9710 (UK and Northern Ireland) or 01 862 3411 (Republic of Ireland) This guarantee does not in any way diminish or affect your statutory rights in connection with the product. This guarantee is in addition to your statutory rights as a consumer. If you have any questions about these rights, please contact the retailer from which you purchased the product. In certain circumstances, it is possible that your statutory rights may offer additional or higher levels of protection than those offered under the terms of this guarantee.

What is covered by this guarantee?

• Repairs to the product required as a result of faulty materials, defective components or manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Beko plc Authorised Service Representative or Approved
• Engineer (together the “Service Representatives”) to carry out the repair.

What is not covered?

• Transit and delivery damage.
• Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.
• Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters and light bulbs.
• Repairs necessary as a direct or indirect result of:
  • Accidental damage, misuse or abuse of a product.
  • An attempted repair of a product by anyone other than a Service Representative
  • Installation or use of a product where such installation or use fails to meet the requirements contained in this guarantee or the User Instructions Booklet.
• Repairs to a product operated at any time on commercial or non-residential household premises (unless we have previously agreed to the installation environment).

This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance with the expected standards. Such financial loss includes but is not limited to loss arising from:

• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
• General compensation for the inconvenience

Important Notes

1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is used in commercial or non-residential domestic household premises unless we have previously agreed to the installation environment.
3. The product must be correctly installed, located and operated in accordance with the instructions contained in the User Instructions Booklet provided with your product.
4. Professional installation by a qualified electrical domestic appliance installer is recommended for all Washing Machines, Dishwashers, and Electric Cookers (as incorrect installation may result in you having to pay for the cost of repairing the product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for Republic of Ireland) registered gas installer.
6. This guarantee is given in respect of products purchased and used within the United Kingdom and the Republic of Ireland.
7. This guarantee is effective from the initial date of purchase of a new product from an authorized retailer and will be void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is purchased as a “second”).
9. Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this guarantee. If you have any questions, please call our Customer Service Team on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical or verbal abuse in the course of carrying out their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.

Does Beko offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when this is not possible, a model of similar specification will be provided. Subject to agreement, the Manufacturer will cover the costs and arrange for the delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.
When will the repair take place?
Our Service Representatives work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole discretion of the Manufacturer but cannot be guaranteed. Whilst our Service Representatives will endeavour to minimize inconvenience and to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is unable to carry out a repair because a convenient appointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Service Representative that your product is covered by this guarantee with a proof of purchase. The
Manufacturer reserves the right to charge for the reasonable cost of any service call if:

• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the Service Representative finds that there is no fault with your product.
• That your product has not been installed or operated in accordance with the User Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective components or manufacturing defects.
• For missed appointments.

Payment of these costs are due immediately upon the Service Representative providing you with an invoice. The Manufacturer reserves the right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner. If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the exclusive jurisdiction of the English Courts, save where you live in another part of the United Kingdom, in which case the governing law and exclusive jurisdiction of the courts of that country will apply. If you are a resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have exclusive jurisdiction. This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU. Beko plc is registered in England and Wales with company registration number 02415578.

BEKO UK AND ROI BUILT-IN APPLIANCES GUARANTEE TERMS AND CONDITIONS
If you have purchased a built-in or integrated appliance, and registered it within 90 days of purchase by completing the online registration form, then the standard 12-month guarantee will be extended to 24 months, under the same terms and conditions as detailed in our Standard Guarantee Terms and Conditions.
BEKO UK AND ROI PARTS GUARANTEE TERMS AND CONDITIONS
This 10-year parts guarantee relates to Beko products. To confirm if your Beko appliance has our 10-year parts guarantee you can visit our website at beko.co.uk/guarantee-terms or telephone our registrations team on 0800 497 0732. The Parts guarantee terms and conditions are in addition to our Standard guarantee terms and conditions detailed in the previous section. In order to activate the 10-year parts guarantee you MUST register the appliance within 90 days of the original purchase date. You can register by visiting our websites. For UK customers visit beko.co.uk/register. or phone 0800 497 0732. For ROI customers visit beko.ie/register. or phone 1800 911 690. Our Beko branded appliances carry FREE replacement parts for the first 10 years, provided they are fitted by our Service Representatives, at the applicable labor charge. Beko free-standing appliances come with a 12-month parts and labor guarantee as standard. Beko built-in, integrated appliances or American fridge freezers come with a 12-month parts and labor guarantee as standard. This is extended to 24 months, free of charge, upon registration of the appliance. When you register your appliance for the additional guarantee, you will automatically activate the 10-year parts guarantee. You do not need to register twice. To make a claim against your Beko Parts Guarantee (the “Guarantee”), all customer and product details must be registered with Beko plc using the procedure outlined below:

1. This extra 9-year (for free-standing appliances) or 8-year (for built-in or integrated appliances or American fridge freezers) guarantee is only effective after the expiration of the standard manufacturer’s guarantee.
2. It is only valid for certain models of Beko branded products serviced or repaired by Beko plc Authorised Service Representative and Own Engineers (the “Service Representative”) and does not cover any labor charged or any:
   • a. Components including but not limited to cabinet or appearance parts, control knobs, flaps and handles.
   • b. Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters, and light bulbs.
3. To activate your guarantee, you MUST register your appliance within 90 days of the original purchase date, For UK customers, visit beko.co.uk/register. or phone 0800 497 0732. For ROI customers visit beko.ie/register. or phone 1800 911 690.
4. Registrations made after 90 days of the original purchase date, may be required to pay an additional fee to activate the 10-year free parts guarantee.
5. Any repair must be carried out by a Service Representative and booked directly with Beko plc.
6. Labor for the repair is not included in this guarantee and is chargeable at the time of booking a repair.
7. The repair is guaranteed for 12 months for the same defect.
8. In the unlikely event that the appliance is beyond economical repair, we may at the sole discretion of Beko plc offer you an appliance at a reduced price. Our call-out fee will still apply.
9. If the fault can’t be identified and the appliance is functioning normally a call-out fee will apply.
10. The guarantee is not transferable and cannot be exchanged for cash.
11. There are no alternative or additional offers to this guarantee.
12. The guarantee is exclusive of the manufacturer’s standard guarantee.
13. All repair pricing can be found here beko.co.uk/guarantee-terms. (UK & ROI). Alternatively, contact our Customer Services Team for further information.
14. All prices are subject to change without notice.
15. The Terms and Conditions shown above are in addition to the standard terms and conditions of your product guarantee. Please read and refer to such Terms and Conditions when making any claim.
16. We may use the information you provide for marketing purposes and to analyze your purchasing preferences. We may keep your information for a reasonable period for these purposes in accordance with the applicable Data Protection Laws and General Data Protection Regulations (GDPR). You can opt into this service during the registration process. Further details are available at beko.co.uk/cookie-and-privacy-policy.
17. These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko plc, Beko House, 1 Greenhill Crescent, Watford WD18 8QU.
    • Company Registration Number: 02415578.

HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation available should the product require attention under the guarantee. Please take a few moments to complete the details below, as you will need this information when you call us, or to use our online services. For help please visit beko.co.uk/support/model- finder.

• The product model number is printed on the Operating Instruction Booklet / User Guide
• The product model and serial number is printed on the Rating Label affixed to the appliance.
• The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of purchase paperwork Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting service under guarantee.

For service under guarantee or for product advice please call our Customer Service Team Before requesting service please check the troubleshooting guide in the Operating Instructions booklet or our video support found at beko.co.uk/support/how-to-guides, as a charge may be levied where no fault is found, even though your product may still be under guarantee. After arranging a service visit please ensure the area around the product must be easily accessible to the Service Representative, without the need for cabinets or furniture to be removed or moved.
It is your responsibility to ensure our Service Representatives have a clean and safe environment to carry out any repairs.
Please have your Model number and Serial number available when you call us, as you will be required to provide it prior to booking a service visit

UK Mainland & Northern Ireland:

• 0333 207 9710 Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02 and are charged at the basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service provider for exact call charges.

Republic of Ireland: 01 862 3411

Service once the manufacturer’s guarantee has expired

• If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a charge.
• If you do not have any extended guarantee you can call the Customer Services Team for UK customers on 0330 123 1750 and ROI customers on 01 862 3411

Contact us through our website

• Send us a secure message through our online contact us form. Please visit our website, click Contact Us, and choose a product support topic from the list of options. Complete the required details and click send message.

Product registrations

• For UK registrations please visit beko.co.uk/register. and for the Republic of Ireland visit beko.ie/register.

DISCLAIMER / WARNING
Some (simple) failures can be adequately handled by the end-user without any safety issue or unsafe use arising, provided that they are carried out within the limits and in accordance with the following instructions (see the “Self- Repair” section). Therefore, unless otherwise authorized in the “Self-Repair” section below, repairs shall be addressed to registered professional repairers in order to avoid safety issues. A registered professional repairer is a professional repairer who has been granted access to the instructions and spare parts list of this product by the manufacturer according to the methods described in legislative acts pursuant to Directive 2009/125/EC. However, only the service agent (i.e. authorized professional repairers) that you can reach through the phone number given in the user manual/warranty card or through your authorized dealer may provide service under the guarantee terms. Therefore, please be advised that repairs by professional repairers (who are not authorized by Beko) shall void the guarantee.
Self-Repair
Self-repair can be done by the end-user with regard to the following spare parts: door handles, door hinges, trays, baskets, and door gaskets (an updated list is also available on support.beko.com as of 1st March 2021). Moreover, to ensure product safety and to prevent the risk of serious injury, the mentioned self-repair shall be done following the instructions in the user manual for self-repair or which are available on support.beko.com. For your safety, unplug the product before attempting any self-repair. Repair and repair attempts by end- users for parts not included in such list and/ or not following the instructions in the user manuals for self-repair or which are available in support.beko.com might give rise to safety issues not attributable to Beko and will void the warranty of the product. Therefore, it is highly recommended that end-users refrain from attempting to carry out repairs falling outside the mentioned list of spare parts, contacting in such cases authorized professional repairers or registered professional repairers. On the contrary, such attempts by end-users may cause safety issues to damage the product and subsequently cause fire, flood, electrocution, and serious personal injury to occur. By way of example, but not limited to, the following repairs must be addressed to authorized professional repairers or registered professional repairers: compressor, cooling circuit, main board, inverter board, display board, etc. The manufacturer/seller cannot be held liable in any case where end-users do not comply with the above. The spare part availability of the refrigerator that you purchased is 10 years. During this period, original spare parts will be available to operate the refrigerator properly  The minimum duration of guarantee of the refrigerator that you purchased is 12 months. .This product is equipped with a lighting source of the “G” energy class The lighting source in this product shall only be replaced by professional .repairers

References

• Freestanding & Built-In Home & Kitchen Appliances | Beko UK
• Cookie & Privacy Policy | Beko UK
• Beko Appliance & Guarantee Registration | Beko UK
• Product Support | Beko UK
• Beko Appliance & Guarantee Registration | Beko Ireland
• Freestanding & Built-In Home & Kitchen Appliances | Beko UK

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>