alcatel 918A One Touch Phone User Guide

: June 13, 2024
: Alcatel

alcatel 918A One Touch Phone

alcatel-918A-One-Touch-Phone-product

Product Information

The product is a mobile phone model 918A. It is manufactured by TCT Mobile Limited and its affiliates. The phone features a touchscreen, volume up and down keys, power key, micro-USB connector, LED light, search key, menu key, headset connector, back key, and home key. The phone supports the use of headphones recommended by TCT Mobile Limited and its affiliates. Prolonged exposure to music at full volume on the music player may damage the listener’s hearing.

Product Usage Instructions

Keys and Connectors

The phone has the following keys and connectors:

Volume up key
Volume down key
Power key
Micro-USB connector
LED light
Touchscreen
Search key
Menu key
Headset connector
Back key
Home key

Phone Functions

The phone keys have the following functions:

Short press on the back key or home key: Light up the screen or return to the home screen.
Long press on the back key: Enter the recently used applications list.
Short press on the home key: Go back to the previous menu or screen.
Short press on the power key: Lock the screen or turn on display (when in standby mode).
Long press on the power key: When the phone is off, power on the phone. When the phone is on, enter phone options (silent mode, airplane mode, power off).
Press on the volume keys: Adjust the volume during a call or media playback.
Press on the search key: Open the search bar for searching within an application, the phone, or web.

Set-up

To set up the phone, follow these steps:

Removing or installing the back cover:
- Power off the phone and remove the battery before removing or installing the back cover.
Inserting or removing the SIM card:
- Power off the phone and remove the battery before inserting or removing the SIM card.
- Insert the SIM card with the chip facing downwards into its housing. Make sure it is correctly inserted.
- To remove the SIM card, press and slide it out.
Installing or removing the battery:
- Follow the instructions provided in the user manual to install or remove the battery.
Installing and removing the microSD card:
- To release the microSD card holder, slide it in the direction of the arrow and lift it.
- Insert the microSD card with the golden contact downward.
- Turn down the microSD holder and slide it in the opposite direction to lock it.
Charging the battery:
- Connect the battery charger to your phone and outlet respectively.
- To reduce power consumption and energy waste, disconnect the charger when the battery is fully charged. Also, switch off Wi-Fi, GPS, Bluetooth, or background running applications when not in use, and reduce the backlight time.

Power On

To power on the phone, hold down the power key until the screen lights up. It may take a few seconds for the screen to light up.

Initial Set Up

When you power on the phone for the first time, you will be prompted to set up the phone in multiple ways, including language selection, input method, mobile data connection, account setup and synchronization, system update, etc. You will also be required to sign into your Google account to synchronize email, contacts, calendar, and other Google applications. This initial set up can be skipped and enabled later via Settings > Accounts & sync.

For more information about how to use the phone, please go to www.alcatelonetouch.com to download complete user manual. Moreover, from the website you can also view FAQ, upgrade your phone’s software and more.

Warning: Prolonged exposure to music at full volume on the music player may damage the listener’s hearing. Set your phone volume safely. Use only headphones recommended by TCT Mobile Limited and its affiliates.

Your mobile

Keys and connectors

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On Home screen, press to quickly access Settings menu or Notification panel; to launch quick search; to manage applications; to customize your Home screen by adding applications or changing wallpaper.
On other screens, press to view options list.
Short press: Light up the screen
- Return to the Home screen or back to the central Home screen.
Long press: Enter the recently used applications list.
Go back to the previous menu or screen.
Short press: Lock the screen
- Turn on Display (when in Standby mode)
Long press: When phone is off, power on the phone.
- When phone is on, enter Phone options (Silent mode, Airplane mode, Power off)
Press to adjust the Volume (in call/media playing mode)
Open Search bar for searching within an application, the phone or web.

Getting started

Set-up

Removing or installing the back cover

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Inserting or removing the SIM card

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You must insert your SIM card to make phone calls. Please power off your phone and remove battery before inserting or removing the SIM card.
Place the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted. To remove the card, press and slide it out.

Installing or removing the battery

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Insert and click the battery into place, then close the phone cover.
Unclip the cover, then remove the battery.

Installing and removing the microSD card

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To release the microSD card holder, slide it in the direction of the arrow and lift it.
Then insert the microSD card with the golden contact downward. Finally, turn down the microSD holder and slide it in the opposite direction to lock it.

Charging the battery

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Connect the battery charger to your phone and outlet respectively.

Tip: To reduce power consumption and energy waste, when battery is fully charged, disconnect your charger from the plug; switch off Wi-Fi, GPS, Bluetooth or background running applications when not in use; reduce the backlight time, etc.

Power on your phone

Hold down the Power key until the phone powers on. It will take a few seconds before the screen lights up.

Set up your phone for the first time

The first time you power on the phone, you are prompted to set up your phone in multiple ways: language, input method, mobile data connection, account setup and synchronization, system update, etc. You are required to sign into your Google account to synchronize email, contacts, calendar and other Google applications (1).

Enter your user name and password, then touch Sign in. If you forget your password, you can go to http://www.google.com/ to retrieve it. If you don’t own a Google Account, you are prompted to create one by touching Create.
Read the setup information on the screen.
Mark/Unmark the check box to choose whether you want to take advantage of Google’s location service, then touch Next.
Mark/Unmark the check box to choose whether you want to back up data with your Google account, then touch Next.
Touch Finish setup.
Tip: This initial set up can be skipped and enabled via Settings\Accounts & sync.
In power on screen without SIM card inserted, you can also connect to a Wi-Fi network to sign into your Google account and to use some features.

Power off your phone

Hold down the Power key from the Home screen until the phone options appear, select Power off.

Home screen

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You can bring all the items (applications, shortcuts, folders and widgets) you use most frequently to your home screen for quick access. Press Home key to switch to Home screen.
The Home screen consists of 5 windows. You can customize each of these windows with Applications, shortcuts, etc. Slide the Home screen horizontally left and right to get a complete view of the Home screen. Small dots at the lower left and right of the screen indicate which screen you are viewing.

Using the touchscreen

Touch

To access an application, touch it with your finger.

Touch and Hold

To enter the available options for an item, touch and hold the item.
For example, select a contact in Contacts, touch and hold this contact, options list will then appear on screen.

Drag

Place your finger on the screen to drag an object to another location.

Slide/Swipe

Slide the screen to scroll up and down the applications, images, web pages… at your convenience.

Flick

Similar to swiping, but flicking makes it move quicker.

Pinch/Spread

Place your fingers of one hand on the screen surface and draw them apart or together to scale an element on the screen.

Rotate

Automatically change the screen orientation from portrait to landscape by holding the phone horizontally to have a better screen view.

Status bar

From status bar, you can view both phone status (to the right side) and notification information (to the left side). When the status bar is full, “ ” icon will appear, touch to display hidden icons.

Status icons

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Notification icons

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Notification panel

Touch and drag down the Status bar or press Menu key and touch Notifications to open the notification panel. Touch and drag up to close it. From the Notification panel, you can open some functions by touch (GPS, Bluetooth, etc.), reminders indicated by notification icons, or view wireless service information.

Touch to clear all event–based notifications (other ongoing notifications will remain).

Search bar

The phone provides a Search function which can be used to locate information within applications, the phone or the web.

Lock/Unlock your screen

To protect your phone and privacy, you can lock the phone screen by creating a variety of patterns, PIN or password etc.

Personalize your home screen

Add

Touch and hold an empty area or press Menu key and touch Add on the Home screen, you can add shortcuts, widgets or folders to the Home screen.

Reposition

Touch and hold the item to be repositioned to activate the Move mode, drag the item to desired position, then release. Hold the icon on the left or right edge of the screen to drag the item to another Home screen page.

Remove

Touch and hold the item to be removed to activate the Move mode, drag the item to the bottom trash can, which will then turn red, and release.

Wallpaper customization

Touch and hold an empty area or press Menu key and touch Wallpaper on the Home screen to customize wallpaper.

Application tab

Touch from Home screen to enter applications list.
To return to the Home screen, press Home key.

Quickly access recently-used applications

To consult recently-used applications, you can press and hold the Home key from Home screen. Touch an icon in the window to open the related application.

Volume adjustment

You can set alarm, media and phone ringtone volume to your preference by Volume up/down key, or Settings menu.

Text input

Using Onscreen Keyboard

Onscreen keyboard will display automatically when a program requires entering text or numbers.

Onscreen keyboard settings

Press Menu key from Home screen, select Settings\Language & keyboard\TouchPal keyboard or Android keyboard, a series of settings are available for your selection.

Adjust the onscreen keyboard orientation

Turn the phone sideways or upright to adjust the onscreen keyboard orientation. You can also adjust it by settings (Press Menu key on Home screen\Settings\Display).

Android keyboard

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TouchPal keyboard

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Text editing

You can edit the text you have entered.

Touch the text you have entered twice. Touch and hold a text field to zoom in on the text with a magnifying glass.
Touch Select all/Select word in the pop up button.
The selected text is now highlighted in orange. Drag a selection tab to adjust the range of selected text.
Touch Cut/Copy/Paste (1) in the pop up button.

Phone call

Phone call ……………

Placing a call

User can easily launch a call using Phone. Enter this menu using one of the following two ways:

Touch from Home screen.
Touch from Home screen and select Phone.
1. ‘Paste’ option will not appear unless copy or cut operation has been made.
Enter the desired number from keyboard directly or select a contact from Contacts, Call log or Favorites by touching tabs, then touch to place the call. The number you entered can be saved to Contacts by touching +.
If you make a mistake, you can delete the incorrect digits by touching .
To hang up a call, touch End.

Answering or rejecting a call

When you receive an incoming call, drag down the green phone icon to answer. Hang up the call by touching End.

Accessing your call memory

You can access your call memory by touching Application tab from the Home screen and touching Call log to view call history in categories of Missed calls, Outgoing calls, and Incoming calls.

Contacts

Contacts ………………

You can view and create contacts on your phone and synchronize these with your Gmail contacts or other applications on the web or on your phone.

Adding a contact

Touch Application tab on the Home screen, select Contacts, then press Menu key from contacts list screen and touch New contact.

Importing , exporting and sharing contacts

From Contacts screen, press Menu key to open the contacts list option menu,touch More\Import/Export. From here you can exchange contacts between Phone and SD card; Phone and SIM card.
You can share a single contact or contacts with others by sending the contact’s vCard to them via Bluetooth, SMS, Email, etc.
Touch a contact you want to share, press Menu key and touch Share from contact details screen, then select the application to perform this action.

Synchronizing contacts in multiple accounts

Contacts, data or other information can be synchronized from multiple accounts, depending on the applications installed on your phone.

Messaging

Messaging …………….

You can create, edit and receive SMS and MMS with this mobile phone.
To access this feature, touch Application tab from Home screen, then select Messaging.
All messages you receive or send out can be saved in phone memory or SIM card. To access messages stored in SIM card, press Menu key from Messaging screen, then touch Settings\Manage SIM messages.

Write message (SMS or MMS)

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On message list screen, touch Compose new message to write text/multimedia messages.

Sending a text message

Enter mobile phone number of the recipient on To bar or touch to add recipients, touch Type to compose bar to enter the text of the message. When finished, touch Send to send the text message.
An SMS of more than 160 characters will be charged as several SMS. Specific letters (accent) will also increase the size of the SMS, this may cause multiple SMS to be sent to your recipient.

Sending a multimedia message

MMS enables you to send video clips, images, photos, animations, slides and sounds to other compatible mobiles and e-mail addresses.
An SMS will be converted to MMS automatically when media files (image, video, audio, slides, etc.) are attached or Subject or email addresses added.

Email

Email …………………..

Besides your Gmail account, you can also set-up external POP3 or IMAP email accounts in your phone. To access this function, touch Application tab from Home screen, then select Email. An email wizard will guide you through the steps to set-up an email account.

Enter the email address and password of the account you want to set-up.
Touch Next. If the account you entered is not provided by your service provider in the phone, you will be prompted to go to the email account settings screen to enter settings manually. Or you can touch Manual setup to directly enter the incoming and outgoing settings for the email account you are setting up.
Enter the account name and display name in outgoing emails.
Touch Done.
To add another email account, you can press Menu key and touch Accounts to access Email account screen. Press Menu key and touch Add account to create.

To create and send emails

Press Menu key from Inbox screen, and touch Compose.
Enter recipient(s)’s email address in To field, and if necessary, press Menu key and touch Add Cc/Bcc to include a copy or a blind copy to the message.
Enter the subject and content of the message.
Press Menu key, touch Add attachment to send an attachment to the receiver.
Finally, touch Send.
If you do not want to send the mail right away, you can touch Save as draft or press Back key to save a copy.

Getting connected

To connect to the Internet with this phone, you can use GPRS/ EDGE/3G networks or Wi-Fi, whichever is most convenient.

Connecting to the Internet

GPRS/EDGE/3G

The first time you turn on your phone with SIM card inserted, it will automatically configure network service: GPRS, EDGE or 3G.
To check the network connection you are using, press Menu key on Home screen, then touch Settings\Wireless & networks\Mobile networks\Network operators or Access Point Names.

Wi-Fi

Using Wi-Fi, you can connect to the Internet when your phone is within range of a wireless network. Wi-Fi can be used on phone even without a SIM card inserted.

To turn Wi-Fi on and connect to a wireless network

Press Menu key from Home screen.
Touch Settings\Wireless & networks\Wi-Fi.
Mark/Unmark the checkbox to turn on/off Wi-Fi.
Touch Wi-Fi settings. The detailed information of detected Wi-Fi networks is displayed in the Wi-Fi networks section.
Touch a Wi-Fi network to connect. If the network you selected is secured, you are required to enter a password or other credentials (you may contact network operator for details). When finished, touch Connect.

Browser

Browser ………………………………

Using Browser, you can enjoy surfing the Web.
To access this function, touch Application tab from Home screen, then touch Browser.

To go to a web page

On Browser screen, touch the URL box at the top, enter the address of the web page, then touch . Some web sites scroll the URL box off the top of the screen, but you can slide the page down to bring it into view.

Connecting to a computer via USB

With the USB cable, you can transfer media files and other files between your phone’s microSD card and the computer.

To connect/disconnect your phone to/from the computer

To connect your phone to the computer:

Use the USB cable that came with your phone to connect the phone to a USB port on your computer. You will receive a notification that the USB is connected.
Open the Notifications panel and touch USB connected.
Touch Turn on USB storage in the dialog that opens to confirm that you want to transfer files.

To disconnect:

Unmount the microSD card on your computer.
Open the Notifications panel and touch Turn off USB storage.
Touch Turn off USB storage in the dialog that opens.

To locate data you have transferred or downloaded in your microSD card:

Touch Application tab from Home screen to open the applications list.
Touch File Manager.

All data you have downloaded is stored in File Manager, where you can view media files (videos, photos, music and others), rename files, install applications into your phone, etc.

Sharing your phone’s mobile data connection

You can share your phone’s mobile data connection with a single computer via a USB cable (USB tethering) or with up to eight devices at once by turning your phone into a portable Wi-Fi hotspot. To turn on USB tethering or Portable Wi- Fi hotspot

Press Menu key from Home screen.
Touch Settings\Wireless & networks\Tethering & portable hotsport.
Mark the check box of USB tethering or Portable Wi-Fi hotsport to activate this function.

The functions may incur additional network charges from your network operator. Extra fees may also be charged in roaming areas.

Locate my location using GPS satellites

To activate your phone’s global positioning system (GPS) satellite Receiver:

Press Menu key from Home screen
Touch Settings\Location\Use GPS satellites
Mark the checkbox

You can also mark GPS EPO assistance or A-GPS to speed up the GPS location fix time. When using Maps Application, you can now find your location on the map. Use your phone’s GPS satellites receiver to pinpoint your location within an accuracy as close as several meters (“street level”). The process of accessing the GPS satellite and setting your phone’s precise location for the first time will require up to 5 minutes. You will need to stand in a place with a clear view of the sky and avoid moving. After this, GPS will only need 20-40 seconds to identify your precise location.

Data backup And Factory data reset

Data backup ………………

This phone enables you to back up your phone’s settings (Contacts, etc) and other application data to Google Servers, with your Google Account. If you replace your phone, the settings and data you’ve backed up are restored onto the new phone the first time you sign in with your Google Account. To activate this function:

Press Menu key from Home screen
Touch Settings\Privacy\Back up my data
Mark the checkbox

With this function enabled, a wide variety of settings and data are backed up, including your Wi-Fi passwords, bookmarks, a list of the applications you’ve installed, the words you’ve added to the dictionary used by the onscreen keyboard, and most of the settings that you configure with the Settings application. If you deactivated this option, you stop backing up your settings, and any existing backups are deleted from Google Servers.

Factory data reset

To perform a factory data reset:

Press Menu key from Home screen
Touch Settings\Privacy\Factory data reset

Phone reset will erase all of your personal data from internal phone storage, including information about your Google Account, any other accounts, your system and application settings, and any downloaded applications. You can also mark the Erase SD card check box to erase all the data on your microSD card, such as music or photos. If you reset the phone in this way, you’re prompted to re-enter the same kind of information as when you first started Android. When you are unable to power on your phone, there is another way to perform a factory data reset by using hardware keys. Hold down Volume up key and press Power key at same time until the screen lights up.

Applications

With this phone, some built-in Google applications and other third party applications are available for your convenience.

With the built-in applications, you can

Communicate with friends
Exchange messages or emails with friends
Track you location, view traffic situations, search for locations and get navigation information to your destination
Download more applications from Android Market and more.

For more information about these applications, please check user manual online at: www.alcatelonetouch.com.

Making the most of your phone

You can download software upgrades from: www.alcatelonetouch.com.

Android Manager

The Android Manager includes:

Contacts
- Allows you to back up contact entries so that you don’t have to worry about losing, breaking, switching phone or changing service providers.
Messages
- It frees you from painstakingly inputting text on the keypads. All of your messages are easily accessible and well-organized.
Photos
- Allows you to easily import photos from PC or the handset and organize them in different albums for better management.
Videos
- Allows you to insert video files from PC for playback and then upload to handset folder.
Music
- Allows you to quickly search your favorites in PC, manage the ultimate Library, and enjoy the digital jukebox in your own way.
Application
- Allows you to import downloaded mobile applications and have them installed into your handset upon synchronization.
File
- Allows you to organize Handset files with just a few clicks and files on the Handset can be at where you want them to be.
Sync
- Allows you to synchronize Contacts and Calendar entries in Outlook with your handset.

Supported Operating Systems

Windows XP/Vista/Windows 7.

One Touch Upgrade

Using One Touch Upgrade tool you can update your phone’s software from your PC. Download One Touch Upgrade from ALCATEL website (www.alcatelonetouch.com) and install it on your PC. Launch the tool and update your phone by following the step by step instructions (refer to the User Guide provided together with the tool). Your phone’s software will now have the latest software. All personal information will be permanently lost following the update process. We recommend you backup your personal data using Android Manager before upgrading.

Supported Operating Systems

Windows XP/Vista/Windows 7.

Safety and use

We recommend that you read this chapter carefully before using your mobile phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.

TRAFFIC SAFETY:

Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset…), drivers are requested to refrain from using their mobile phone when the vehicle is not parked. Check the laws and regulations on the use of wireless mobile phones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. When driving, do not use your mobile phone and headphone to listen to music or to the radio. Using a headphone can be dangerous and forbidden in some areas. When switched on, your mobile phone emits electromagnetic waves that can interfere with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:

do not place your mobile phone on top of the dashboard or within an airbag deployment area,
check with your car dealer or the car manufacturer to make sure that the car’s electronic devices are shielded from mobile phone RF energy.

CONDITIONS OF USE:

You are advised to switch off the mobile phone from time to time to optimize its performance.
Remember to abide by local authority rules of mobile phone use on aircrafts.
Operational Warnings: Obey all posted signs when using mobile devices in public areas.
Follow Instructions to Avoid Interference Problems: Turn off your mobile device in any location where posted notices instruct you to do so. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight. Switch the mobile phone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, mobile phones can interfere with other electrical or electronic devices, or equipment using radio frequency.

Switch the mobile phone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive atmosphere. When the mobile phone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump. In particular when using the mobile phone you should hold it against the ear on the opposite side to the device, if any.

Read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your mobile device with your implantable medical device, consult your healthcare provider. To avoid hearing impairment, answer the call before holding your mobile phone to your ear. Also move the handset away from your ear while using the “hands-free” option because the amplified volume might cause hearing damage.It is recommended to have proper supervision while small children use your mobile phone. When replacing the cover please note that your mobile phone may contain substances that could create an allergic reaction. Always handle your mobile phone with care and keep it in a clean and dust-free place.

Do not allow your mobile phone to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The manufacturer’s recommended operating temperature range is -10°C (14°F) to +55°C (131°F) (the max value depends on device, materials and housing paint/texture). Over 55°C (131°F) the legibility of the mobile phone’s display may be impaired, though this is temporary and not serious. Do not open or attempt to repair your mobile phone yourself. Do not drop, throw or try to bend your mobile phone. Do not use the mobile phone if the glass made screen, is damaged, cracked or broken to avoid any injury.

Do not paint it. Use only batteries, battery chargers, and accessories which are recommended by TCT Mobile Limited and its affiliates and are compatible with your mobile phone model.TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries. Your mobile phone should not be disposed of in a municipal waste. Please check local regulations for disposal of electronic products. Remember to make back- up copies or keep a written record of all important information stored in your mobile phone.

Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video games on your mobile phone or enabling a flashing-lights feature on your mobile phone. Parents should monitor their children’s use of video games or other features that incorporate flashing lights on the mobile phones.

All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. To limit the likelihood of such symptoms, please take the following safety precautions:

Play at the farthest distance possible from the screen. When you play games on your mobile phone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow these instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders:
Take a minimum of a 15-minute break every hour of game playing.
If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again.
If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see a doctor.

Prolonged exposure to music at full volume using the music player may damage your hearing. Set your mobile phone’s volume to it’s lowest setting prior to inserting headphones in your ears and adjust the volume to your preference. Only use headphones that are recommended by TCT Mobile Limited and it’s affiliates.

PRIVACY

Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording sounds with your mobile phone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy.

It is the user’s sole responsibility to ensure that prior authorization be obtained, if necessary, in order to record private or confidential conversations or take a photograph of another person; the manufacturer, the seller or vendor of your mobile phone (including the operator) disclaim any liability which may result from the improper use of the mobile phone.

BATTERY AND ACCESSORIES

Before removing the battery from your mobile phone, please make sure that the mobile phone is switched off. Observe the following precautions for battery use:

Do not attempt to open the battery (due to the risk of toxic fumes and burns).
Do not puncture, disassemble or cause a short-circuit in a battery,
Do not burn or dispose of a used battery in the garbage or store it at temperatures above 60°C (140°F).

Batteries must be disposed of in accordance with locally applicable environmental regulations. Only use the battery for the purpose for which it was designed. Never use damaged batteries or those not recommended by TCT Mobile Limited and/or its affiliates. This symbol on your mobile phone, the battery and the accessories means that these products must be taken to collection points at the end of their life:

Municipal waste disposal centers with specific bins for these items of equipment
Collection bins at points of sale.

They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused.

In European Union countries

These collection points are accessible free of charge. All products with this sign must be brought to these collection points.

In non European Union jurisdictions

Items of equipment with this symbol are not be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled. In the United States you may learn more about CTIA’s Recycling Program at www.recyclewirelessphones.com

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS

CHARGERS

Home A.C./ Travel chargers will operate within the temperature range of: 0°C (32°F) to 40°C (104°F).

The chargers designed for your mobile phone meet with the standard for safety of information technology equipment and office equipment use. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for this purpose only.

Characteristics of power supply (depending on the country):

Travel charger
- Input: 100-240 V, 50/60 Hz, 0.15 A
- Output: 5 V, 550/1000 mA
Battery: Lithium 1300 mAh

RADIO WAVES

THIS MOBILE PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio-frequency (RF) energy. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. These guidelines include a substantial safety margin designed to ensure the safety of all persons, regardless of age and health.

The exposure standard for mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by public authorities such as the Federal Communications Commission of the US Government (FCC), or by Industry Canada, is 1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are conducted using standard operating positions with the mobile phone transmitting at its highest certified power level in all tested frequency bands.

Although the SAR is determined at the highest certified power level, the actual SAR level of the mobile phone while operating can be well below the maximum value. This is because the mobile phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output of the mobile phone. Before amobile phone model is available for sale to the public, compliance with national regulations and standards must be shown.

The highest SAR value for this model mobile phone when tested is XX W/Kg for use at the ear and XX W/Kg for use close to the body. While there may be differences between the SAR levels of various mobile phones and at various positions, they all meet the government requirement for RF exposure. For body- worn operation, the mobile phone meets FCC RF exposure guidelines provided that it is used with a non-metallic accessory with the handset at least 10 mm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Additional information on SAR can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site: http://www.phonefacts.net

The World Health Organization (WHO) considers that present scientific information does not indicate the need for any special precautions for use of mobile phones. If individuals are concerned, they might choose to limit their own or their children’s RF exposure by limiting the length of calls, or using “hands-free” devices to keep mobile phones away from the head and body. (fact sheet n°193). Additional WHO information about electromagnetic fields and public health are available on the following website: http://www.who.int/peh- emf.

FCC STATEMENT

Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/ TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

For the receiver devices associated with the operation of a licensed radio service (e.g. FM broadcast), they bear the following statement: This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference.

For other devices, they bear the following statement:

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

this device may not cause harmful interference
this device must accept any interference received, including interference that may cause undesired operation.

Your mobile phone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it.

As mobile devices offer a range of functions, they can be used in positions other than against your ear. In such circumstances, the device will be compliant with the guidelines when used with headset or usb data cable. If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the mobile phone at least 10 mm away from the body.

LICENCES

microSD Logo is a trademark.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCT Mobile Limited and its affiliates is under license. Other trademarks and trade names are those of their respective owners.

one touch 918A Bluetooth QD ID B018542

TouchPal™ and CooTek™ are trademarks of Shanghai HanXiang (CooTek)Information Technology Co., Ltd. and/or its Affiliates. The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.
Your device uses non-harmonised frequency and is intended for use in all European countries. The WLAN can be operated in the EU without restriction indoors, but cannot be operated outdoors in France. Google, the Google logo, Android, the Android logo, Google Search, Google Maps, Gmail, YouTube, Android Market, Google latitude and Google Talk are trademarks of Google Inc.

Hearing Aid Compatibility

Your mobile phone is rated: «For Hearing Aid», to assist hearing device users in finding mobile phones that may be compatible with their hearing devices. This device is HAC M3 and T4 compatible. For more information please refer to «Hearing Aid Compatibility with Mobile Phones» leaflet or visit our website http://www.alcatelonetouch.com

General information …….

Website: www.alcatelonetouch.com
Facebook: http://www.facebook.com/alcatelonetouchusa
Twitter: http://www.twitter.com/alcatel1touch
Hot Line Number: In the United States, call 877-702-3444 for technical support.

On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have. An electronic version of this user guide is available in English and other languages according to availability on our server: www.alcatelonetouch.com Your telephone is a transceiver that operates on GSM/GPRS/EDGE in quad-band with 850/900/1800/1900 MHz or UMTS in dual-band with 850/1900MHz.

Protection against theft (1)

Your mobile phone is identified by an IMEI (mobile phone serial number) shown on the packaging label and in the product’s memory. We recommend that you note the number the first time you use your mobile phone by entering *#06# and keep it in a safe place. It may be requested by the police or your operator if your mobile phone is stolen.

Disclaimer

There may be certain differences between the user manual description and the mobile phone’s operation, depending on the software release of your mobile phone or specific operator services. TCT Mobile shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the operator exclusively.

Limited Warranty

Alcatel Mobile Phones Limited Warranty

TCT Mobile North America LTD warrants to the original retail purchaser of this wireless device, that should this product or part thereof during normal consumer usage and condition, be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt. Such defect(s) will be repaired or replaced (with new or rebuilt parts) at the company’s option without charge for parts or labor directly related to the defect(s).

Batteries, power adapters, and other accessories sold as in box items are also warranted against defects and workmanship that results in product failure within the first six (6) months period from the date of purchase as shown on your original sales receipt. Such defect(s) will be repaired or replaced (with new or rebuilt parts) and the company’s option without charge for parts or labor directly related to the defect(s).

The limited warranty for your wireless device will be voided if any of the following conditions occur:

Non-compliance with the instructions for use or installation, or with technical and safety standards applicable in the geographical area where your mobile phone is used;
Connection to any equipment not supplied or not recommended by TCT Mobile;
Modification or repair performed by individuals not authorized by TCT Mobile or its affiliates;
Acts of god such as Inclement weather, lightning, power surges, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation;
Removal or altering of the wireless devices event labels or serial numbers (IMEI);
Damage from exposure to water or other liquids, moisture, humidity, excessive temperatures or extreme environmental conditions, sand, excess dust and any condition outside the operating guidelines;
Defects in appearance, cosmetic, decorative or structural items such as framing and non-operative parts.

There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your jurisdiction. In no event shall TCT Mobile or any of its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited to commercial loss, to the full extent those damages can be disclaimed by law. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.

How to obtain Support

Contact the customer care center by calling (877-702-3444) or going to www.alcatelonetouch.com. We have placed many self-help tools that may help you to isolate the problem and eliminate the need to send your wireless device in for service.

In the case that your wireless device is no longer covered by this limited warranty due to time or condition we have other options that you may utilize our out-of-warranty repair options. To obtain hardware repairs or replacement within the terms of this warranty, contact TCT Mobile to get an RMA number, include a copy of the original proof of warranty coverage (e.g. original copy of the dated bill of sale, invoice), the consumer’s return address, your wireless carrier’s name, alternate daytime mobile phone number, and email address with a complete problem description. Only ship the wireless device. Do not ship the SIM card, memory cards, or any other accessories such as the power adapter. You must properly package and ship the wireless device to the repair center. TCT Mobile is not responsible for wireless devices that do not arrive at the service centre. Upon receipt, the service center will verify the warranty conditions, repair, and return your wireless device to the address provided.

Prolonged exposure to music at full volume on the music player may damage the listener’s hearing. Set your mobile phone volume safely. Use only headphones recommended by TCT Mobile Limited and its affiliates.

Troubleshooting

Before contacting the service center, you are advised to follow the instructions below:

You are advised to fully charge ( ) the battery for optimal operation.
Avoid storing large amounts of data in your phone as this may affect its performance.
Use User Data Format and the One Touch Upgrade tool to perform phone formatting or software upgrading, (to reset User Data format, hold down Volume up key while simultaneously pressing the Power key). ALL User phone data: contacts, photos, messages and files, downloaded applications like APK games will be lost permanently. It is strongly advised to fully backup the phone data and profile via Android Manager before doing formatting and upgrading. and carry out the following checks:

My phone is frozen or cannot switch on

Check the battery contacts, remove and reinstall your battery, then turn your phone on
Check the battery power level, charge for at least 20 minutes
If it still does not work, please use User Data Format to reset the phone

My phone has not responded for several minutes

Restart your phone by pressing and holding the Power key
Remove the battery and re-insert it, then restart the phone

My phone turns off by itself

Check that your keypad is locked when you are not using your phone, and make sure Power key is not mis-contacted due to unlocking keypad.
Check the battery charge level

My phone cannot charge properly

Make sure you are using an Alcatel battery and the charger from the box
Make sure your battery is inserted properly and clean the battery contact if it’s dirty. It must be inserted before plugging in the charger
Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen.
Make sure charging is carried out under normal conditions (0°C (32°F) to +40°C (104°F))
When abroad, check that the voltage input is compatible

My phone cannot connect to a network or “No service” is displayed

Try connecting in another location
Verify the network coverage with your operator
Check with your operator that your SIM card is valid
Try selecting the available network(s) manually
Try connecting at a later time if the network is overloaded

My phone cannot connect to the Internet

Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card or box
Make sure that the internet access service of your SIM card is available
Check your phone’s Internet connecting settings
Make sure you are in a place with network coverage
Try connecting at a later time or another location

Invalid SIM card

Make sure the SIM card has been correctly inserted
Make sure the chip on your SIM card is not damaged or scratched
Make sure the service of your SIM card is available

Unable to make outgoing calls

Make sure you have dialed a valid number and touch
For international calls, check the country and area codes
Make sure your phone is connected to a network, and the network is not overloaded or unavailable
Check your subscription status with your operator (credit, SIM card valid, etc.)
Make sure you have not barred outgoing calls
Make sure that your phone is not in flight mode

Unable to receive incoming calls

Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network)
Check your subscription status with your operator (credit, SIM card valid, etc.)
Make sure you have not forwarded incoming calls
Make sure that you have not barred certain calls
Make sure that your phone is not in flight mode

The caller’s name/number does not appear when a call is received

Check that you have subscribed to this service with your operator
Your caller has concealed his/her name or number

I cannot find my contacts

Make sure your SIM card is not broken
Make sure your SIM card is inserted properly
Import all contacts stored in SIM card to phone

The sound quality of the calls is poor

You can adjust the volume during a call by pressing the Volume key
Check the network strength
Make sure that the receiver, connector or speaker on your phone is clean

I am unable to use the features described in the manual

Check with your operator to make sure that your subscription includes this service
Make sure this feature does not require an Alcatel accessory

When I select a number from my contacts, the number cannot be dialed

Make sure that you have correctly recorded the number in your file
Make sure that you have selected the country prefix when calling a foreign country

I am unable to add a contact in my contacts

Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories)

My callers are unable to leave messages on my voicemail

Contact your network operator to check service availability

I cannot access my voicemail

Make sure your operator’s voicemail number is correctly entered in “My numbers”
Try later if the network is busy

I am unable to send and receive MMS

Check your phone memory availability as it might be full
Contact your network operator to check service availability and check MMS parameters
Verify the server center number or your MMS profile with your operator
The server center may be swamped, try again later SIM card PIN locked
Contact your network operator to obtain the PUK code (Personal Unblocking Key)

I am unable to connect my phone to my computer

Install Alcatel Android Manager first of all
Check that your USB driver is installed properly

Open the Notification panel to check if the Android Manager Agent has activated

Check that you have ticked the checkbox of USB debugging in Settings\Applications\Development\USB debugging
Check that your computer meets the requirements for Alcatel Android Manager Installation
Make sure that you’re using the right cable from the box.

I am unable to download new files

Make sure there is sufficient phone memory for your download
Select the microSD card as the location to store downloaded files
Check your subscription status with your operator

The phone cannot be detected by others via Bluetooth

Make sure that Bluetooth is turned on and your phone is visible to other users
Make sure that the two phones are within Bluetooth’s detection range

How to make your battery last longer

Make sure you follow the complete charge time (minimum 3 hours)
After a partial charge, the battery level indicator may not be exact.

Wait for at least 20 minutes after removing the charger to obtain an exact indication

Switch on the backlight upon request
Extend the email auto-check interval for as long as possible
Update news and weather information on manual demand, or increase their auto-check interval
Exit background-running applications if they are not being used for a long time
Deactivate Bluetooth, Wi-Fi, or GPS when not in use

The phone becomes warm after prolonged calls, game playing, internet surfing or running other complex applications