HAVIT KW11 4G Talking Kids Smart Watch User Manual

**HAVIT KW11 4G Talking Kids Smart Watch User Manual

**

tems of insert in package and

specifications

Items of insert in package:

Specifications:

Product: Kids Smart Watch
Charging Volt: 5V
Working Temperature: -20℃-60℃
Networks supported: 2G GSM, 3G WCDM and 4G TDD/FDD-LTE

Operation Manual

Get a Nano SIM card

1. Prepare for a Nano SIM card firstly and the phone card package should include internet flux and voice call. You can buy it from local telecom operators. Please inquiry presale customer service if you have any questions.
2. The SIM card must support 4G network with data streaming and airtime
   

How to install SIM card ?

1. Draw out SIM card tray , then chipset side face up and put into the tray.
2. Power on the watch till signal catching.
   

Download the APP

1. Open your Wechat and scan the QR code below, download and install it.
   
   Use your phone to scan the QR code on the left

2. Or searching APP name: Setraker2 store or Google Play to down load and install it.

Register

1. When the installation is completed, start to register your personal account.

• Register code: ID number or register code, not IMEI number
• Account: Your monitoring phone number
• User Alias: baby’s name
• Password: set a password in six numbers(do not forget)
• Select APP language: Choose your location(HK and TaiWan, Europe and Africa, Asia and Oceania, North America and South America)

Log in

After registration, try to log in.

• Input your account and password
• Select APP language: Choose your location(HK and TaiWan, Europe and Africa, Asia and Oceania, North America and South America)

Add device

Pls go to Me to find device list, and scan Reg code (in watch menu or stick on watch backside ) to add your watch.

Verify successful bundling with watch

Pls go to Find Watch to verify watch bundling well, it means watch and APP connection successfully.

Features

1. Log in and find the features, click the phone book or contacts and save the numbers you need. The same goes for the other functions.
   

   • Set a SOS number(Mum/ Dad )
   • Only those numbers saved in phone book or contacts have the privilege to call the watch, suggest adding baby’s friends too.
   • You should save the numbers in App, then the watch can call out these numbers.
   • Remember to click the save button.

Calling

A. Call from watch:

1. use your finger slide the screen from left or right side to find phone book interface, click it then will see phone numbers saved by APP, and then choose the number you need to call.
2. Long press button 1 it will automatically call 3 SOS numbers one by one until get answer,if not then will call second round.
3. short press button to cancel the call.
   B. Phone call the watch: dial your kid phone number to make calling, press button 2 to receive call and press button 1 to cancel.
   

Location

1. Turn on the watch and make sure that it got signal.
2. Open the map on APP, click the location then it will shows your baby’s real-time position.

Notes:
If the watch is indoors, it usually position yourself via LBS or WIFI, and the deviation is inevitable, which depends on the distance between the watch and Base Station and the environment as well.

Remind:
GPS location for outdoor depends on models, it is not mandatory features for all models, pls double check with your sale center or customers service.

FAQ Center

Few points need to be confirmed about the SIM card

1: Has GPRS Network 2: Has 4G data streaming 3: Can show callers ID

1.Even if you inserted the SIM card, it still got no signal

1): Check the card's type and size to see if it's right, also check if the card has 4G network. 2): Check the card to see if it's inserted properly. First shut down the watch, second, insert the card, then reboot.

2.When you save the numbers it indicates that the device can not connect

the network.

1): Is there any signal after inserting the card, please check, and can the watch rings when receiving a phone call. 2): Check whether the watch is on or not. (before using the APP, the watch must be on) 3): Make sure that the SIM card has the data package and make sure you have paid the phone charge and the SIM card is available to call. 4): Check whether the watch ID match the ID on the tags or not. 5): If still not working, please send pw,123456,ts# to the number that inserted in watch, then your phone will receive a message from your watch, please send the message and the rear cover of the watch to your local dealer, they will solve this problem as soon as possible

3. When you call the watch, it reminds you the number you have dialed is

busy, please try again later.

1): Is there any signal after inserting the card, please check. 2): Please check you have saved phone numbers on your APP. 3): Check If you have turn on the DO NOT DISTURB in App and set a time, if yes, please switch to OFF.

4.The time can not update automatically.

When you manage inserting the card(must have data ), the watch will update the time automatically, which might take few minuets. If not, please take the watch outside for GPS positioning to calibrate the time.

5.The positioning function is not working

1): Go outside and try again. (For GPS location checking only !) 2): Once the watch goes to SLEEP MODE, it will switch to SAVE POWER MODE, which means the function of uploading data is OFF, at this time, you can refresh the positioning and shake the watch to wake it up.

6.Neither charge nor boot

The battery enter into a self-protection mode, do as the following step by step: 1): Try another USB Cable to see if the original one was damaged. 2): Press the POWER key for 50 seconds, then recharge, it will indicate recharging on the watch after 1 minutes, at this time you can reboot. 3): If still not working, the watch has a recovery time, after two days, it has no power and then recharge it ,it should be work.

7.No voice on watch or phone

Check the volume + - while calling. If the watch switch to max. still no voice, the speaker must damaged, it need be repaired.

8.The watch can receive any call.

Apply to your local operator for a function of showing callers ID.

9.When use the watch to call, it indicates that can not connect

Check the GSM signal, it shows on the screen. If not, maybe your SIM card has loosened, try to reload again.

10. How to remove PIN lock screen after install SIM card.

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