QERE E28 TWS Bluetooth Wireless Earbuds User Manual

QERE E28 TWS Bluetooth Wireless Earbuds

Introduction

The QERE E28 TWS Bluetooth Wireless Earbuds offer a versatile and convenient audio solution for those seeking wireless freedom, excellent sound quality, and a comfortable fit. These true wireless earbuds are designed to enhance your listening experience, whether you’re commuting, working out, or enjoying your favorite music and podcasts on the go.

Specifications

• Model: QERE E28 TWS Bluetooth Wireless Earbuds
• Type: In-ear, true wireless earbuds
• Bluetooth Version: Bluetooth 5.0
• Driver Size: Not specified
• Battery Life: Up to 4 hours of playback on a single charge (varies based on usage)
• Charging Case: Provides multiple additional charges for extended use
• Charging Interface: USB-C
• Water Resistance: IPX5 rating (resistant to sweat and light splashes)
• Touch Controls: Manage music playback, take calls, adjust volume, and activate voice assistants with touch gestures on the earbuds.
• Voice Assistant Integration: Compatible with popular voice assistants (e.g., Siri, Google Assistant)

What’s in the Box

1. QERE E28 TWS Bluetooth Wireless Earbuds
2. Charging case
3. USB-C charging cable
4. Ear tips (various sizes)
5. User manual

Key Features

• True Wireless Freedom: Experience the convenience of true wireless audio without any cords or cables.
• Bluetooth 5.0: Enjoy reliable and fast wireless connectivity with the latest Bluetooth technology.
• Long Battery Life: The earbuds provide up to 4 hours of playback on a single charge, with the charging case offering multiple extra charges for all-day usage.
• IPX5 Water Resistance: These earbuds are resistant to sweat and light splashes, making them suitable for workouts and outdoor activities.
• Touch Controls: Easily manage music playback, answer calls, adjust volume, and activate voice assistants with intuitive touch gestures on the earbuds.
• Voice Assistant Integration: Access your preferred voice assistant, such as Siri or Google Assistant, for hands-free control and assistance.
• Comfortable Fit: The ergonomic design ensures a secure and comfortable fit, making the earbuds suitable for extended wear.
• Portable Charging Case: The charging case not only keeps your earbuds protected but also charges them on the go, ensuring they’re ready when you need them.

Long Battery Life

How to Use

1. Charge the earbuds by placing them in the charging case and connecting the case to a power source using the provided USB-C cable.
2. Remove the earbuds from the charging case when fully charged.
3. Enable Bluetooth on your paired device (e.g., smartphone or tablet).
4. Search for and select “QERE E28” or the corresponding device name from the available Bluetooth devices list to pair with the earbuds.
5. Once paired, you can use touch controls on the earbuds to manage music playback, answer calls, adjust volume, and activate voice assistants.

Bluetoooth

Safety

• Volume Levels: Avoid listening to audio at excessively high volumes for extended periods, as this can lead to hearing damage. Use a comfortable and safe listening volume. If you’re unsure about safe listening levels, follow the “60/60 rule” – listen at 60% of the maximum volume for no more than 60 minutes at a time.
• Environmental Awareness: When wearing the earbuds, remain aware of your surroundings, especially when in public areas, near traffic, or engaging in activities where situational awareness is crucial for safety.
• Do Not Use While Driving or Biking: It is dangerous and often illegal to use earbuds while driving a vehicle or riding a bicycle, as it can impair your ability to hear important auditory cues like horns or sirens. Always prioritize road safety.
• Secure Fit: Ensure that the earbuds fit securely in your ears to prevent them from falling out during physical activities or while moving around. This can also help improve sound quality and noise isolation.
• Ear Health: If you experience discomfort, pain, or irritation while using the earbuds, discontinue use and consult a healthcare professional or audiologist if necessary. Proper ear hygiene is essential to prevent ear infections.
• Noise Isolation: Be cautious when using the earbuds in environments where noise isolation can be a safety concern, such as while walking or jogging near traffic. Consider using only one earbud or using a transparency mode, if available, to remain aware of your surroundings.

Mini And Comfortable

• Child Safety: Keep the earbuds out of the reach of small children to prevent accidental ingestion or choking hazards.
• Awareness of Battery Levels: Be aware of the battery levels of the earbuds, especially if you plan to use them for an extended period. Low battery levels may lead to interruptions in your audio experience.
• Storage: Store the earbuds and charging case properly when not in use to protect them from damage and keep them charged for your next use.

Noise Reduction

• Proper Charging: – Use only the provided USB-C cable and ensure that the earbuds are properly seated in the charging case to avoid overheating or damage.
• Consultation: – If you have any concerns about the safety of using the earbuds, hearing loss, or discomfort, consider consulting with an audiologist or healthcare professional for advice and guidance.

Maintenance

• Cleanliness: Regularly clean your earbuds, ear tips, and charging case to remove dirt, sweat, earwax, and other debris. Use a soft, dry cloth or a cotton swab to gently clean the surfaces. Avoid using harsh chemicals or abrasive materials that could damage the earbuds.
• Ear Tips: If your ear tips are removable, clean them separately with a damp cloth or warm, soapy water. Make sure they are completely dry before reattaching them to the earbuds.
• Charging Contacts: Ensure that the charging contacts on both the earbuds and the charging case are clean and free from debris. Dirty contacts can interfere with the charging process.
• Storage: When not in use, store the earbuds in their provided charging case. This not only keeps them protected from physical damage but also ensures they are charged and ready for use when needed.
• Charging: Use the provided USB-C charging cable to charge both the earbuds and the charging case. Ensure that the earbuds are properly seated in the charging case to make a secure connection. Over time, inspect the charging cable for any signs of wear or damage and replace it if necessary.
• Battery Care: Lithium-ion batteries, like those in wireless earbuds, perform best when they are not regularly fully depleted or left at low charge levels for extended periods. Try to keep your earbuds and charging case charged above 20% when not in use.
• Firmware Updates: Check for firmware updates for your QERE E28 earbuds on the manufacturer’s website or through their dedicated app, if available. Keeping your earbuds’ firmware up to date can improve performance and address any software-related issues.
• Environmental Considerations: Avoid exposing your earbuds to extreme temperatures, high humidity, or direct sunlight for extended periods. Extreme conditions can impact the performance and lifespan of electronic components.
• Eartip Replacement: If the ear tips become worn or damaged over time, consider replacing them with new ones. Properly fitting ear tips are essential for sound quality and noise isolation.
• User Manual: Refer to the user manual for specific maintenance instructions provided by the manufacturer. They may offer additional guidance or tips tailored to your specific earbuds model.

New Generation

Troubleshooting

Earbuds Not Pairing:

• Ensure that both earbuds are removed from the charging case.
• Put the earbuds into pairing mode. This is usually done by turning them on and holding the touch control area on both earbuds simultaneously until you see flashing LED lights or hear a pairing prompt.
• Open your device’s Bluetooth settings and look for “QERE E28” or the corresponding device name. Tap to connect.

Poor Audio Quality or No Sound:

• Check that the earbuds are securely placed in your ears and that the ear tips are the correct size for a good seal.
• Clean the ear tips and speaker grilles from any debris, earwax, or sweat that may affect sound quality.
• Ensure the volume on both your device and the earbuds is set to an appropriate level.
• Try repairing the earbuds with your device to establish a stable connection.

Bluetooth Connectivity Issues:

• Make sure your earbuds are within the effective Bluetooth range of your connected device (usually around 30 feet or 10 meters).
• Disconnect and forget the “QERE E28” from your device’s Bluetooth settings, then re-pair the earbuds.
• Ensure your device’s Bluetooth is turned on and not connected to other Bluetooth devices that may interfere.

Earbuds Not Charging:

• Check that the charging case has sufficient battery power. If not, charge the case using the provided USB-C cable.
• Make sure the earbuds are correctly seated in the charging case and are making proper contact with the charging pins.
• Clean the charging contacts on the earbuds and the case to remove any dirt or debris that may be hindering charging.

Uneven Battery Drain:

• If one earbud is draining its battery faster than the other, ensure that both earbuds are fully charged before use.
• Reset the earbuds by placing them in the charging case, keeping the lid open, and holding the touch control area of both earbuds simultaneously until you see the LED lights flashing. Then, try pairing them again.

One Earbud Not Working:

• Check if the issue is with a specific earbud. If only one is not working, it might have a low battery or a connectivity issue.
• Try resetting both earbuds by placing them in the charging case and holding the touch control area of both earbuds simultaneously until you see the LED lights flashing. Then, try pairing them again.

Touch Controls Not Responding:

• Ensure you are using the correct touch gestures as per the user manual.
• Make sure the touch control areas on the earbuds are clean and free from any obstructions.

Sound Lag or Latency:

• Some devices may experience audio lag when streaming video. Check your device’s audio settings for any latency adjustment options.
• If available, enable low-latency or gaming mode on your device or earbuds.

FAQs

Are the QERE E28 TWS Earbuds wireless?

Yes, the QERE E28 Earbuds are completely wireless, offering freedom of movement.

What is the battery life of these earbuds?

These earbuds provide up to 5 hours of playback time on a single charge, with an additional 20 hours from the charging case.

Do they have noise-canceling features?

Yes, these earbuds have noise-canceling technology to reduce external noise for a better listening experience.

Are they compatible with Bluetooth 5.0?

Yes, the QERE E28 Earbuds use Bluetooth 5.0 for stable and efficient wireless connectivity.

What is the range of Bluetooth connectivity?

These earbuds have a Bluetooth range of approximately 33 feet (10 meters) from the paired device.

Are they sweat and water-resistant?

Yes, these earbuds are designed to be sweat and water-resistant, making them suitable for workouts and outdoor activities.

Can I use them for phone calls?

Absolutely, you can use the QERE E28 Earbuds for making and receiving phone calls with their built-in microphone.

How do I control music playback and calls?

You can control music playback and calls using touch-sensitive controls on the earbuds. Refer to the user manual for detailed instructions.

Do they come with multiple ear tip sizes?

Yes, these earbuds typically come with multiple ear tip sizes to ensure a comfortable and secure fit.

What is the charging method for the earbuds?

The earbuds are charged using the included charging case and a USB cable. Simply place them in the case to charge.

Are they compatible with voice assistants like Siri or Google Assistant?

Yes, these earbuds can be used with voice assistants like Siri or Google Assistant for hands-free control.

Where can I find customer support for the QERE E28 TWS Bluetooth Wireless Earbuds?

You can find customer support and additional resources on the official QERE website or through authorized QERE dealers.

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