Acuva ArrowMAX 2.0 UV LED Water Treatment System User Manual
- June 9, 2024
- Acuva
Table of Contents
Acuva ArrowMAX 2.0 UV LED Water Treatment System
This is the user manual for the ArrowMAX 2.0 water treatment system. It includes safety information, product specifications, installation guide, maintenance information, and troubleshooting.
Certifications
The ArrowMAX 2.0 has the following certifications:
- EPA Est. No: 98339-CAN-1
- IAPMO Certification No:
- W-10944 (Ultraviolet Microbiological
- Water Treatment System), W-10946 (Lead-Free Water Filtration
- Product), W-13411 (Drinking Water Treatment Systems)
Safety Information and Warnings
- It is important to read and follow the safety information and warnings in this manual to avoid property damage or personal injury. The device should be installed by a qualified technician who complies with applicable state and local regulations.
- Installation or operation of the device in a manner contrary to this manual may result in property damage or personal injury.
- Acuva recommends that the device be installed by a qualified technician who complies with applicable state and local regulations.
- The system and installation shall comply with applicable state and local regulations
Warnings and Safety Precautions
The following warnings and safety precautions should be observed:
- Do not store the device in freezing conditions or allow water to freeze in the device.
- Do not use the device if damaged or dropped, or submerge it under water.
- Do not connect to AC power without an AC to DC power adapter; this device uses DC only.
- This product is not ignition protected. Do not install in an engine compartment or other areas where explosive vapours may be present.
WARNING
A steady blue indicator light (illuminating the Acuva logo) on the device and
smart faucet (if installed) while water is flowing is the only indication that
the UV-LED unit is working. If the blue light is not lit while the faucet is
open, please check the “Troubleshooting” section of this manual.
The UV device includes fragile parts, including parts made from glass. The
device should not be dropped and must be transported/carried with sufficient
care. Install the device in an accessible and visible location for continuous
monitoring of the LEDv indicators and/or in case of any leakage.
CAUTION
Minor condensation may occur on the device in humid weather and with cold
water temperatures (less than the dew point temperature). Condensation drips
may be noticed coming from inside the unit.
Product Information
Specifications
- Certification: UV Dose Delivery Certified
- Flow Rate: 6.0 L/min
- Water Inlet Fitting: NPT 3/8″
- Water Outlet Fitting: NPT 3/8″
- Input Voltage: 12V DC
- Power Consumption (Active): 18W
- Power Consumption (Standby): 1W
- Maximum Water Temperature: 40°C (104°F)
- Maximum Working Pressure: 125 psi
- Minimum Working Pressure: 10 psi
- LED Life-time: 9000 hours
OVERVIEW
Overview of Your ArrowMAX 2.0 Water Treatment Unit
Installation Guide
The ArrowMAX 2.0 system is designed for ease of installation. It requires a
flow restrictor to maintain a constant flow rate.
Item No.
| ****
Description
| Quantity
---|---|---
with smart faucet| without smart faucet
1| ½” PEX to ¼” OD Tee/Shut-off Valve| 1| 0
2| 1/4” OD Tube| 1| 1
3| Filter Clip| 2| 2
4| In-line filter| 1| 1
5| ArrowMAX 2.02)| 1| 1
6| Flow Restrictor| 1| 1
7| Power Plug Cable| 1| 1
8| Smart Faucet| 1| 0
Item No. 5 (ArrowMAX 2.0) is certified against NSF 55 and NSF 372 – other installation components are not included as part of the certification.
ArrowMAX 2.0 Installation
-
Find an under-counter position for the ArrowMAX 2.0 and pre-filter to be mounted, allowing space for all tubing to be connected without needing to bend to the point of pinching or folding.
-
Mount the DIN-rail (shown in the “Mounting the Unit” diagram) that will support the device with two #10 wood screws and the filter clip(s) (item no. 3) for the pre-filter with the two remaining screws.
Note : The filter may have one or two mounting clips -
Install the ½” PEX to 1/4” OD Tee & shutoff valve (item no. 1) to the cold-water line, ensure the coldwater line is not under pressure by turning off the water and/or cutting the flow with an upstream valve. Expect some water to drain from the cold-water line while cutting it. Insert the ½” cold-water lines to the ½” female ends of the Tee, pushing the tubes into the Tee as far as possible and pulling gently to assure that the seal is secure.
-
Cut a length of ¼” tubing (item no. 2) that will connect the Tee to the pre-filter (item no. 4). Feed the compression nut and brass ferrule over the tubing, and insert the tubing into the tee. Use a wrench to firmly tighten the compression nut until the tubing stays in place when pulled.
-
Connect the 1/4” tube from the Tee into the inlet side of the pre-filter while making sure that water will flow in the proper direction as indicated on the filter. Push the tube into the filter as far as possible and pull gently to ensure it is properly sealed. Snap the pre-filter into its wallmounted clip(s).
-
To install the ArrowMAX 2.0 (item no. 5), mount it to the DIN-rail as seen in the “Mounting the Unit” figure.
-
Cut a length of 1/4” tubing that will connect the pre-filter to the ArrowMAX 2.0’s inlet and push both ends of the tubing into place, and pull on each gently to ensure it is properly sealed.
-
Cut a length of 1/4” tubing that will connect the device and the output faucet or appliance, and install the flow restrictor (item no. 6) at a point along the tube that is convenient – noting the flow direction of the restrictor. Connect the tubing to the desired water faucet or appliance. For each push-fit connection, pull the tubing gently after installation to ensure it is secure and sealed.
For faucet installation instructions, see Appendix A.
Please use Teflon tape sealant (or other appropriate sealants) on all threaded
fittings and connections.
Mounting the Unit
Recommended orientation
Mounting the Unit
- Engage the spring-loaded mechanism of the mounting clips on the device by hooking the clip onto the bottom edge of the DIN-rail and applying slight pressure upwards.
- As bottom portion engages, tilt the upper hook towards the DIN-rail.
- Release the spring mechanism once the unit is mounted on the rail
Conditioning and Powering the Unit
For DC power source applications, installing a 3A 250V slow blow fuse will
provide additional electrical protection
-
Once the device is connected to the cold-water line, flush the unit at 4 L/min (1.05 Gallons/ min) for 1 minute to ensure water entirely floods the unit. During this time, ensure all connections are tight and sealed.
-
Connect the DC power source or AC to DC power adapter to the device. Hand-tighten the nut to the threaded jack to secure it.
WARNING Do not use a wrench or pliers to tighten the plug, power jack or inlet/outlet fittings as this may cause damage to the device. Contact Acuva for support. -
If there is no water flow on powering up, the Acuva logo should glow green for 30 seconds.
-
Turn on the faucet. The logo will glow blue which indicates the UV-LEDs are working. If the smart faucet is installed, its base will glow blue as well.
-
Turn off the faucet and the device will automatically go into standby mode.
Indicator Light
The Acuva logo lights up to indicate various modes of use.
- No Light : The device is idle or no power is connected.
- Blue Light : The device is active.
- Green Light : The device is undergoing its self-cleaning protocol. This 30 second protocol occurs at start up as well as after every 12 hours of idle time and can be interrupted to dispense water.
- Note : If there is a fault, the indicator light will turn red or yellow. Please consult the Troubleshooting section.
Maintenance
Regular Maintenance
It is recommended to replace the UV lamp every 12 months or 9000 hours of usage, whichever comes first. Clean the quartz sleeve and inspect it for any cracks or damage every 6 months. Replace if necessary.
- Check monthly that none of the connectors are leaking.
- Replace the in-line filter after winterization or as per the instructions on the filter label.
Note : The small quartz windows inside the unit does not reach high temperatures to encourage mineral build-up (scaling) as with UV lamp systems. As a result, no significant scaling or loss of performance due to scaling over time is expected.
Winterizing
HOW TO WINTERIZE YOUR UV-LED WATER TREATMENT SYSTEM:
-
Remove the Pre-Filter
Remove the pre-filter from the system and set it on its end (outlet-down) to drain. Place the filter in a bag and store in a refrigerator or a cool environment until it’s time to flush and use it again. -
OPTION A) Apply Compressed Air
Apply compressed air to the inlet of your unit to blow out any and all water trapped in the system as well as any accessories such as flow restrictors or faucets you may have. Repeat this a few times to ensure no water is left in the lines. -
OPTION B) Use Antifreeze Reagent
Follow your RVs owners manual to drain out your water lines and run special RV antifreeze through the system. -
OPTION C) Remove and Store Away
If you do not have access to compressed air or antifreeze, remove the system and flow restrictor (if present) and store in a temperature controlled environment (>4°C) until ready to re-install. Note: Simply draining your water system may not be effective at removing enough water to prevent damage inside the device.
WARNING
- If the device is installed in a Recreational Vehicle (RV) ensure that the RV is winterized as per its owner’s manual.
- Failure to properly winterize the AcuvaTM ArrowMAX 2.0 before it is exposed to freezing temperatures can lead to damage and water leakage.
- Failure to winterize can result in damage to the system which is not covered by warranty, so please take care to winterize well before freezing temperatures or inclement weather may occur.
- Visit Acuva’s FAQ page for support.
Troubleshooting
Refer to the troubleshooting section in this manual for assistance with any issues you may encounter with the ArrowMAX 2.0.
| Indicator LED State | Fault Condition | Comments to User |
|---|---|---|
| Off (No water flow) | No Fault | – |
Off (Water flow)
| ****
The unit is not powered
The flow direction is reversed
The flow rate is too low
| Verify that the unit is connected to power and that the input voltage is within specifications (11-16V).
Ensure the inlet and outlet tubes are connected to the respective fittings marked “IN” and “OUT” on the device.
The flow sensor inside the unit requires a minimal water flow to activate the system (approx. 0.3 L/min≈0.08 Gallons/min).
Ensure there is enough water pressure (i.e. 12 PSI) in the line to reach this flow.
Red
| ****
UV-LED fault
| Unplug and plug in the device’s power jack. If this fault persists, contact
Acuva for support.
Yellow Blinking| Low input voltage| Verify that the input voltage is above 11
volts.
Standard Terms and Conditions
- Refer to the standard terms and conditions section in this manual for information on warranty, liability, and more.
- The sale and use of all Acuva products is governed by the Acuva Technologies Inc. Standard Terms and Conditions of Sale and Use (the “Agreement”), a copy of which is available at www.acuvatech.com.
- The Agreement contains important terms that, among other things, affect Acuva’s liability and your legal remedies against Acuva. Please read the Agreement carefully as, by purchasing the Acuva product, you have agreed to be bound by the entire Agreement including the limited warranty, limitations of liability and methods of resolving disputes. In the event of any inconsistency between this manual and the Agreement, the Agreement shall prevail.
Limited Warranty
As set out in the Agreement, Acuva products come with the following limited warranty.
SCOPE AND PERIOD
Acuva warrants to you that the Product will be free from defects in materials and workmanship under normal use for 1 year from the original date of purchase by you (the “Warranty Period”). The limited warranty in this Agreement (the “Limited Warranty”) is not transferable by you. All subsequent purchasers acquire the Product “as is” without benefit of the Limited Warranty. Where you purchased the Product from Acuva’s Site or other online vendors the date of purchase is the date of the purchase invoice issued to you by Acuva or such online vendors by email. Where you purchased the Product from an authorized reseller at a physical location, the date of purchase is the date of the invoice issued to you at the physical location.
DEFECTS
In the event Acuva determines that the Product is defective, Acuva may in its discretion: (i) replace the defective Product with a new Product; or (ii) refund to you the purchase price you paid for the Product. ‘DEFECTS’ SECTION IS NOT APPLICABLE TO RESIDENTS OF QUEBEC.
REPLACEMENT
Where the Product is replaced during the Warranty Period, except as otherwise prohibited by applicable laws, the warranty for the replaced Product, as applicable, will expire upon the expiration of the original Warranty Period. Any warranty service or support under this Limited Warranty is conditioned upon your return of the Product to Acuva. Where there has been a replacement of the Product, the Product, as provided pursuant to this limited warranty, becomes your property and the Product being replaced becomes Acuva’s property. Where there is a refund, you will return the Product to Acuva and such Product becomes Acuva’s property. Acuva may condition a refund or replacement on you returning the product or require you to provide a credit card number, which will be charged only if you fail to return the Product. ‘REPLACEMENT’ SECTION IS NOT APPLICABLE TO RESIDENTS OF QUEBEC.
EXCLUSIONS
The limited warranty does not apply:
- To normal wear and tear;
- If the Product was not purchased from Acuva or its authorized retailers;
- To damage caused by misuse, corrosion, moisture or liquids, proximity or exposure to heat or external environment, accident, abuse, misuse, neglect, improper installation or misapplication;
- To physical damage to the Product;
- To any software, whether or not supplied by Acuva.
Appendix A: Faucet Installation Instructions
Refer to this section for instructions on how to install the optional smart- faucet for ArrowMAX 2.0.
- Drill a 3/4” hole into the counter-top where the Smart Faucet will be inserted.
- Thread the faucet cable into the 3/4” hole and insert the faucet stem into the hole.
- Thread the faucet power cord through the plastic spacer under the counter to ensure that the cord is not pinched against the counter when the faucet is fastened into place, making sure that the spacer’s O-ring seal is facing up to seal against the counter.
- Add the plastic threaded fastener to the faucet stem and tighten the fastener against the spacer to secure the faucet into place. Make sure that the faucet is positioned properly as required before tightening the fastener.
- To connect the ¼” water line to the faucet stem, slip the hex nut onto the tube, followed by the plastic ferrule and plastic tube support. Press the tube end and ferrule to the bottom of the faucet stem and tighten the hex nut by hand, then tighten the nut one quarter turn with a wrench.
Acuva Technologies Inc.
Unit 1 – 3771 North Fraser Way, Burnaby, BC, Canada V5J 5G5
Telephone : 1-800-980-8810
Email : hello@acuvatech.com
acuvatech.com
acuvastore.com
References
- Acuva - A Global Leader in UV-LED Water Dinsinfection
- Acuva - A Global Leader in UV-LED Water Dinsinfection
- Acuva - A Global Leader in UV-LED Water Dinsinfection