BOSCH WAN28201EP Washing Machine User Manual
- June 13, 2024
- Bosch
Table of Contents
BOSCH WAN28201EP Washing Machine
Product Information
This user manual provides information and instructions for the washing machine
model WAN28201EP.
The manual covers various topics including safety guidelines, preventing
material damage, environmental protection and energy saving, installation and
connection, familiarizing yourself with the appliance, using the appliance for
the first time, display and buttons, available programs, accessories, laundry
preparation, detergent and care products, basic operation, childproof lock,
and basic settings.
Product Usage Instructions
Safety
- Read the general information and intended use sections carefully.
- Ensure safe installation and use of the appliance.
- Follow the instructions for safe cleaning and maintenance.
Preventing Material Damage
Refer to this section for tips on preventing material damage while using
the washing machine.
Environmental Protection and Saving Energy
- Learn how to dispose of packaging properly.
- Follow energy-saving tips to conserve resources.
- Understand the energy-saving mode of the appliance.
Installation and Connection
- Unpack the appliance as instructed.
- Check the contents of the package.
- Ensure the installation location meets the requirements.
- Remove the transit bolts before connecting the appliance.
- Follow the instructions for connecting and aligning the appliance properly.
Familiarizing Yourself with Your Appliance
- Get acquainted with the different parts and features of the washing machine.
- Learn about the detergent drawer and control panel.
Before Using for the First Time
Start an empty washing cycle to prepare the appliance for regular use.
Display
Understand the information displayed on the appliance’s screen.
Buttons
Familiarize yourself with the different buttons on the control panel and
their functions.
Programmes
Explore the available washing programs and their specific settings.
Accessories
Find information about additional accessories that can enhance your washing
experience.
Laundry
Learn how to properly prepare your laundry before loading it into the machine.
Detergents and Care Products
Discover recommended detergents and care products for optimal washing results.
Basic Operation
- Switch on the appliance and set a washing program.
- Adjust program settings if desired.
- Load the laundry into the machine.
- If using liquid detergent, follow instructions for inserting and using the measuring aid.
- Add detergent and care products according to guidelines.
- Start the selected program and monitor its progress.
- Learn how to change the activated program end time, soak laundry, add more laundry, cancel the program, and resume the program if it’s on rinse hold.
- Unload the laundry once the program is complete.
- Switch off the appliance after use.
Childproof Lock
Activate or deactivate the childproof lock to prevent accidental operation by
children.
Basic Settings
Access and change the basic settings of the washing machine.
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User manual and installation instructions
en
Further information and explanations are available online:
Safety
Observe the following safety instructions. 1.1General information
¡ Read this instruction manual carefully. ¡ Keep the instruction manual and
the product information safe
for future reference or for the next owner. ¡ Do not connect the appliance if
it has been damaged in transit. 1.2Intended use Only use this appliance: ¡ for
washing machine-washable fabrics and hand-washable wool
in accordance with the care label. ¡ with tap water and commercially available
detergents and care
products suitable for washing machines. ¡ in private households and in
enclosed spaces in a domestic en-
vironment. ¡ up to an altitude of max. 4000 m above sea level. 1.3Restriction
on user group This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or inadequate
experience and/or knowledge, provided that they are supervised or have been
instructed on how to use the appliance safely and have understood the
resulting dangers. Do not let children play with the appliance. Cleaning and
user maintenance must not be performed by children unless they are being
supervised. Keep children under the age of 3 years and pets away from the
appliance.
4
Safetyen
1.4Safe installation WARNING Risk of electric shock!
Incorrect installation is dangerous. Connect and operate the appliance only in
accordance with the
specifications on the rating plate. Connect the appliance to a power supply
with alternating cur-
rent only via a properly installed socket with earthing. The protective
conductor system of the domestic electrical in-
stallation must be properly installed. The installation must have a
sufficiently large cross section. When using a residual current circuit
breaker, only use a type with the mark. Never equip the appliance with an
external switching device, e.g. a timer or remote control. When the appliance
is installed, the mains plug of the power cord must be freely accessible. If
free access is not possible, an all-pole isolating switch must be installed in
the permanent electrical installation according to the installation
regulations. When installing the appliance, check that the power cable is not
trapped or damaged. If the insulation of the power cord is damaged, this is
dangerous. Never let the power cord come into contact with hot appliance parts
or heat sources. Never let the power cord come into contact with sharp points
or edges. Never kink, crush or modify the power cord.
WARNING Risk of fire! It is dangerous to use an extended power cord and non-
approved adapters. Do not use extension cables or multiple socket strips. Only
use adapters and power cords approved by the manufac-
turer. If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation adapted.
5
enSafety
WARNING Risk of injury! The high weight of the appliance may result in injury
when lifted. Do not lift the appliance on your own. If this appliance is not
correctly installed in a washer-dryer stack, the installed appliance may fall.
Only stack the dryer on a washing machine using the connec-
tion kit from the dryer manufacturer . No other installation method is
permitted. Do not install the appliance in a washer-dryer stack if the dryer
manufacturer does not offer a suitable connection kit. Do not install
appliances from different manufacturers and with varying depths and widths in
a washer-dryer stack. Do not install a washer-dryer stack on a platform; the
appliances may tip over.
WARNING Risk of suffocation! Children may put packaging material over their
heads or wrap themselves up in it and suffocate. Keep packaging material away
from children. Do not let children play with packaging material.
CAUTION Risk of injury! The appliance may vibrate or move when in use. Place
the appliance on a clean, even, solid surface. Align the appliance using the
appliance feet and a spirit level. If hoses and power cords have been laid
incorrectly, this causes a tripping hazard. Lay hoses and power cords in such
a way that there is no risk
of tripping. If the appliance is moved by holding onto protruding components,
such as the appliance door, the parts may break off. Do not move the appliance
by holding onto protruding parts.
CAUTION Risk of cutting! Touching sharp edges on the appliance may lead to
cuts. Do not touch the sharp edges on the appliance.
6
Safetyen
Wear protective gloves when installing and transporting the appliance.
1.5Safe use WARNING Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous. Never
operate a damaged appliance. Never pull on the power cord to unplug the
appliance. Always
unplug the appliance at the mains. If the appliance or the power cord is
damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box and turn off the
water tap. Call customer services. Page 48 An ingress of moisture can cause an
electric shock. Only use the appliance in enclosed spaces. Never expose the
appliance to intense heat or humidity. Do not use steam- or high-pressure
cleaners, hoses or sprays to clean the appliance.
WARNING Risk of harm to health! Children can lock themselves in the appliance,
thereby putting their lives at risk. Do not install the appliance behind a
door as this may obstruct
the appliance door or prevent it from opening. With redundant appliances,
unplug the power cord. Then cut
through the cord and damage the lock on the appliance door beyond repair so
that the appliance door will no longer close.
WARNING Risk of suffocation! Children may breathe in or swallow small parts,
causing them to suffocate. Keep small parts away from children. Do not let
children play with small parts.
7
enSafety
WARNING Risk of poisoning! Detergents and care products may result in
poisoning if consumed. If accidentally swallowed, seek medical advice. Keep
detergents and care products out of the reach of children.
WARNING Risk of explosion! Laundry that has been pretreated with cleaning
agents that contain solvents may cause an explosion in the appliance. Rinse
pretreated laundry thoroughly with water before washing.
CAUTION Risk of injury! The covering plate may break if you stand on or climb
onto the appliance. Do not stand on or climb onto the appliance. The appliance
may tip over if you sit on or lean against the open door. Do not sit on or
lean against the appliance door. Do not place any objects on the appliance
door. Reaching into the drum while it is still turning may cause hand
injuries. Wait for the drum to come to a complete stop before reaching
inside. CAUTION Risk of scalding!
When you wash at high temperatures, the detergent solution gets hot. Do not
touch the hot detergent solution.
CAUTION Risk of chemical burns! If the detergent drawer is opened, detergent
and care products may spray out from the appliance. Contact with eyes or skin
may cause irritation. Rinse eyes and/or skin thoroughly with clean water if
they come
into contact with detergents or care products. If accidentally swallowed, seek
medical advice. Keep detergents and care products out of the reach of
children.
8
Safetyen
1.6Safe cleaning and maintenance WARNING Risk of electric shock!
Improper repairs are dangerous. Never make any technical modifications to the
appliance or its
features. Repairs to the appliance should only be carried out by trained
specialist staff. Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer’s Customer Service or a similarly
qualified person in order to prevent any risk. An ingress of moisture can
cause an electric shock. Do not use steam- or high-pressure cleaners, hoses or
sprays to clean the appliance.
WARNING Risk of injury! The use of non-original spare parts and non-original
accessories is dangerous. Only use the manufacturer’s original spare parts and
original ac-
cessories. WARNING Risk of poisoning!
Poisonous fumes may be given off if you use cleaning agents that contain
solvents. Do not use cleaning agents that contain solvents.
9
enPreventing material damage
2Preventing material Preventingmaterialdamage damage
Preventing material damage
ATTENTION! The functionality of the appliance may be impaired if you use the
wrong quantity of fabric softener, detergent, care product or cleaning agent.
Follow the dosage recommenda-
tions from the manufacturer. Exceeding the maximum load capacity impairs the
function of the appliance. Observe the maximum load capa-
city for each programme and do not exceed it. “Programmes”, Page 23 The
appliance is secured for transportation using transit bolts. Transit bolts
which have not been removed may result in material damage and damage to the
appliance. Before starting up the appliance, remove the transit bolts
completely and keep them in a safe place. Before transport, fit the transit
bolts fully in order to prevent damage in transit. Material damage may be
caused if the water inlet hose is connected incorrectly. Tighten the screw
connections on the water inlet until they are handtight. Connect the water
inlet hose directly to the water tap, without any additional connecting
elements such as adapters, extensions or valves. Ensure that the inner
diameter of the water tap is at least 17 mm. Make sure that the length of the
thread on the connection to the water tap is at least 10 mm.
If the water pressure is too high or too low, the appliance may not be able to
operate properly. Ensure that the water pressure in
the water supply system is at least 100 kPa (1 bar) and max. 1000 kPa (10
bar). If the water pressure exceeds the maximum value specified, a pressure-
reducing valve must be installed between the drinking water connection and the
hose set of the appliance. Do not connect the appliance to the mixer tap of an
unpressurised hot-water boiler. Modified or damaged water hoses may result in
material damage and damage to the appliance. Never kink, crush, modify or cut
through water hoses. Only use the water hoses supplied with the appliance or
genuine spare hoses. Never re-use water hoses that have been used before.
Operating the appliance using water that is dirty or too hot may lead to
material damage and damage to the appliance. Only operate the appliance with
cold mains water. Unsuitable cleaning products may damage the surfaces of the
appliance. Do not use harsh or abrasive detergents. Do not use cleaning
products with a high alcohol content. Do not use hard scouring pads or
cleaning sponges. Clean the appliance with nothing but water and a soft, damp
cloth. Remove all detergent residue, spray residue or other residues
immediately if they come into contact with the appliance.
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Environmental protection and saving energyen
3Environmental protec- Environmentalprotectionandsavingenergy tion and saving
energy
Environmental protection and saving energy
3.1Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
Sort the individual components by
type and dispose of them separately.
3.2Save energy and conserve resources
If you follow these instructions, your appliance will use less electricity and
less water.
Choose programmes with low temperatures and longer wash times and use maximum
load capacity. a Energy consumption and water
consumption is most efficient.
Set the maximum spin speed if you want to dry the laundry in the tumble dryer
afterwards. a The drier the laundry, the shorter
the programme duration when drying which, in turn, reduces energy consumption.
A higher spin speed reduces the residual moisture in the laundry and increases
the volume of the spin noise.
Wash the laundry without prewash. a Washing with prewash increases
the programme duration and increases energy and water consumption.
The appliance has a continuous automatic load adjustment function. a Depending
on the type of fabric
and load capacity, the continuous automatic load adjustment function optimally
adjusts the water consumption and programme duration.
Add detergent based on the laundry’s degree of soiling. a For light to normal
soiling, a smal-
ler amount of detergent is sufficient. Observe the dosage recommendation from
the detergent manufacturer.
3.3Energy saving mode
If you do not use the appliance for an extended period, it automatically
switches to energy-saving mode. Energy-saving mode ends when you use the
appliance again.
Reduce the washing temperature for lightly and normally soiled laundry. a At
lower temperatures, the appli-
ance consumes less energy. For light to normal soiling, lower temperatures
than indicated on the care label are also sufficient.
11
enInstallation and connection
4Installation and con- Installationandconnection nection
Installation and connection
4.1Unpacking the appliance
ATTENTION! Objects remaining in the drum that are not designed for operation
with the appliance may cause material damage and damage to the appliance.
Remove these objects, along with
all supplied accessories, from the drum before starting the appliance. 1.
Remove any packaging and protective covers completely from the appliance.
“Disposing of packaging”, Page 11 2. Check the appliance for visible damage.
3. Open the door. 4. Remove any accessories from the drum. 5. Close the door.
4.2Contents of package
After unpacking all parts, check for any damage in transit and completeness of
the delivery. ATTENTION! If the appliance is operated with incomplete or
defective accessories, the appliance may not be able to operate properly, or
this may result in material damage or damage to the appliance. Do not operate
the appliance with
incomplete or defective accessories.
Replace the accessories in question before operating the appliance.
“Accessories”, Page 27
Note: The appliance has been tested at the factory to check it is in working
order. As a result, water stains may remain in the appliance. These marks will
disappear after the first wash cycle. The delivery consists of the following:
¡ Washing machine ¡ Accompanying documents ¡ Transit bolts
“Removing the transit bolts”, Page 13 ¡ Cover caps ¡ Water inlet hose
“Connecting the water inlet hose”, Page 14
4.3Requirements for the installation location
WARNING Risk of electric shock! The appliance contains live parts. Touching
live parts is dangerous. Do not operate the appliance
without a cover cap.
WARNING Risk of injury! When using the appliance on a base, the appliance may
tip over. Always secure the feet of the appli-
ance to a base using the manufacturer’s fixing brackets Page 27 before using
the appliance for the first time.
12
ATTENTION! If residual water in the appliance freezes, this may cause damage
to the appliance. Do not install or operate this appli-
ance anywhere that is liable to experience frost or outdoors. If the appliance
is tilted at an angle greater than 40°, residual water may leak out of the
appliance and cause material damage. Tilt the appliance carefully. Transport
the appliance in an upright position.
Installation loca- Requirements tion
Base
Secure the appliance with fixing brackets Page 27.
Wooden joist floor Kitchen unit
Place the appliance on a waterresistant wooden board (minimum thickness of 30 mm) which is screwed tightly to the floor. Only install the appliance underneath a continuous worktop that is securely connected to adjacent cabinets. Required niche width: 60 cm.
Installation and connectionen
Installation loca- Requirements tion
Against a wall
Do not trap the power cord or the hoses between the wall and the appliance.
4.4Removing the transit bolts
The appliance is secured for transportation using transit bolts on the rear of
the appliance. Note: Keep the transit bolt screws and the sleeves in a safe
place for future transport. “Inserting the transit bolts”, Page 47
1. Pull the hoses out of the holders.
13
enInstallation and connection 2. Unscrew and remove all of
the screws for the 4 transit bolts using a WAF 13 wrench.
5. Put on the 4 cover caps.
3. Remove the power cable from the holder.
6. Push the 4 cover caps downwards.
4. Remove the 4 sleeves.
Note: To install the transit bolts to transport the appliance, perform these
steps again in the reverse order.
4.5Connecting the appliance
Connecting the water inlet hose 1. Connect the water inlet hose.
14
2. Connect the water inlet hose to a tap (26.4 mm = 3/4″).
Installation and connectionen
Plastic pipe with rubber sleeve or gully
Fix and secure the water outlet hose with an elbow. “Accessories”, Page 27
3. Open the water tap carefully and check that the connection points are tight.
Water outlet connection types This information is intended to help you to connect this appliance to the water outlet.
ATTENTION! When draining, the water outlet hose is subject to water pressure
and may come loose from the installed connection point. Secure the water
outlet hose
against unintentional loosening.
Note: Observe the draining heights. The maximum draining height is 100 cm.
Siphon
Secure the connection point with a (2440 mm) hose clamp.
Connecting the appliance to the electricity supply Note: Your electrical
domestic installation for this appliance must comply with the local legal
provisions and safety regulations, and should include a residual current
circuitbreaker.
1. Insert the mains plug of the appliance’s power cable in a socket nearby.
The connection details of the appliance can be found under Technical data Page
50.
2. Check the mains plug is inserted properly.
Sink
Fix and secure
the water outlet
hose with an el-
bow.
“Accessories”,
Page 27
15
enInstallation and connection
4.6Aligning the appliance
In order to reduce noise and vibration and to prevent the appliance from
moving, align the appliance correctly. 1. Use a WAF 17 wrench to loosen
the lock nuts in a clockwise direction.
3. Use a WAF 17 wrench to tighten the lock nuts against the housing until they are hand-tight.
In doing so, hold the foot tight and do not adjust its height. 2. To align the appliance, turn the appliance feet. Check that the appliance is level using a spirit level.
All appliance feet must stand firmly on the ground.
16
Familiarising yourself with your applianceen
5Familiarising yourself with your appliance
Familiarisingyourselfwithyourappliance
Familiarising yourself with your appliance
5.1Appliance
You can find an overview of the parts of your appliance here.
3
4
56
2
7
7
1
On certain models, specific details such as the colour and shape may differ from those pictured.
1
Maintenance flap for the drain pump Page 34
2 Door
3 Detergent drawer Page 17
4 Control panel Page 18
5 Water outlet hose Page 15
6 Power cord Page 15
7 Transit bolts Page 13
5.2Detergent drawer
Note: Observe the manufacturer’s instructions on the use and dosage of the
detergent and care product and the information in the programme descriptions.
17
enFamiliarising yourself with your appliance
1
12
4
3
2
3
4
Measuring aid for liquid detergent “Inserting the measuring aid for liquid detergent”, Page 28 Dispenser II: detergent for the main wash Compartment : Fabric softener Compartment I: Detergent for prewash
5.3Control panel
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
2
3
1
1
4
1 Programmes Page 23
2
Programme selector Page 28
3 Display Page 20
4 Buttons Page 22
18
6Before using for the Beforeusingforthefirsttime first time
Prepare the appliance for use. Beforeusingforthefirsttime
6.1Starting an empty washing cycle
Your appliance was inspected thoroughly before leaving the factory. To remove
any residual water, run the first wash cycle without any laundry. 1. Turn the
programme selector to
Limp. tambor . 2. Close the door. 3. Pull out the detergent drawer. 4. Pour
approx. 1 litre of tap water
into compartment II.
Before using for the first timeen 5. Add washing powder that contains
a bleaching agent to compartment II.
To prevent foaming, use only half of the amount of detergent recommended by
the detergent manufacturer for light soiling. Do not use detergent suitable
for woollens or delicates. 6. Push in the detergent drawer. 7. Press Inicio /
Pausa + Carga to start the programme. a The display shows the remaining
programme duration. a After the programme has ended, the display shows: “End”
. 8. Start the first wash cycle or set the programme selector to to switch off
the appliance. “Basic operation”, Page 28
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enDisplay
7Display Display
The Display display shows the current settings, options or relevant
information.
Example: Display Display 0:40 1 10h 1 9.0 1 – 1400
– 90
-P End 1 Example
Description Expected programme duration or programme time remaining in hours
and minutes. Program end time “Buttons”, Page 22 Recommendation for the
maximum load capacity for the selected program in kg. Set spin speed in rpm.
“Buttons”, Page 22 0 : No final spin, only draining : Rinse Hold, no
draining Set temperature in °C. “Buttons”, Page 22
(cold) Start, cancel or pause ¡ Lights up: The programme is running and can be
can-
celled or paused. ¡ Flashes: The programme can be started or continued. Pause
Programme status Rinse hold Programme status Program end Programme status
20
Display
E:35 / -101 1 Example
Displayen
Description ¡ Lights up: The childproof lock is activated. ¡ Flashes: The
childproof lock is activated and the appli-
ance has been operated. “Deactivating the childproof lock”, Page 31 Prewash is
activated. “Buttons”, Page 22 Silent Wash is activated. “Buttons”, Page 22
Shortened programme length is activated. “Buttons”, Page 22 Flashes: Drum
cleaning is required. Run the Limp. tambor programme for cleaning and caring
for the drum and the outer tub. “Cleaning the drum”, Page 33 Lights up: The
voltage control system has paused the program due to impermissible voltage
drops. The voltage is permissible again and the programme continues. Note: The
programme duration is extended. Flashes: The voltage control system has paused
the programme due to impermissible voltage drops. Note: The programme
continues when the voltage is permissible again. ¡ Lights up: The door is
locked and cannot be opened. ¡ Flashes: The door is not closed properly. ¡
Off: The door is unlocked and can be opened. ¡ No water pressure. ¡ The water
pressure from the tap is too low. Error code, error display, signal.
“Troubleshooting”, Page 38
21
enButtons
8Buttons Buttons
The Buttons selection of programme settings depends on the programme that is set.
Button
Selection
Inicio / Pausa + Carga
¡ Start ¡ Cancel ¡ Pause
SpeedPerfect
¡ Activate ¡ Deactivate
Termin.
Up to 24 hours
Temp. °C Centrif.
– 90 – 1400
3 seg Prelav.
¡ Activate ¡ Deactivate ¡ Activate ¡ Deactivate
Nocturno
¡ Activate ¡ Deactivate
More information Start, cancel or pause the programme.
Activate or deactivate a shorter programme duration. Note: Energy consumption
increases. The washing result is not affected by this. Set the programme end
time. The programme duration is already included in the set number of hours.
Once the programme has started, the programme duration is displayed. Adjust
the temperature. Set temperature in °C. Adjust the spin speed or activate
(Rinse Hold). Set spin speed in rpm. If is selected, the water is not
drained at the end of the washing cycle and the spin cycle is deactivated. The
laundry remains in the rinsing water. “Childproof lock”, Page 31
Activate or deactivate prewash, e.g. for washing heavily soiled laundry. Note:
Add the detergent for the prewash in compartment I and the detergent for the
main wash in compartment II of the detergent drawer. “Detergent drawer”, Page
17 Activate or deactivate quiet operation, e.g. for operation at night. The
operating signals and the information signals are deactivated and the
appliance is adjusted for quiet operation, e.g. by reduced drum movement.
22
Programmesen
9Programmes Programmes
Programmes
Note: The laundry’s care labels provide you with additional information on
programme selection.
Programme
Description
Max. load
(kg)
Algodón / Algodão
Wash hard-wearing items made of cotton, linen or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate SpeedPerfect . Programme setting: ¡ Max. 90 °C ¡ Max. 1400 rpm
9.0 5.0 1
Eco 40-60
Wash items made from cotton, linen or blended
9.0
fabrics.
Note: Fabrics which can be washed from 40 °C up to 60 °C as per the care symbol can be washed together. The washing performance corresponds to the best possible washing performance class according to the legal requirements. For this programme, the washing temperature is automatically adjusted depending on the load size, in order to achieve the best possible energy efficiency with the best possible washing result. You cannot change the washing temperature.
Programme setting:
Note: The temperature cannot be adjusted in this programme and is set automatically.
¡ Max. – °C
¡ Max. 1400 rpm
Sintéticos
Wash items made from synthetic or blended fab- 4.0 rics. Programme setting: ¡ Max. 60 °C ¡ Max. 1200 rpm
Mix
Wash items made from cotton, linen, or synthetic or 4.0 blended fabrics. Suitable for lightly soiled laundry.
1 SpeedPerfect activated 2 Washing not possible
23
enProgrammes
Programme
Description
Max. load
(kg)
Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm
Delicado / Seda Wash delicate, washable items made from silk, vis- 2.0
cose and synthetic fabrics.
Use a detergent that is suitable for delicates or silk.
Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag.
Programme setting: ¡ Max. 40 °C
¡ Max. 800 rpm
Lana / Lãs Hand- or machine-washable items that are made 2.0 from wool or contain wool. To prevent the laundry from shrinking, the drum moves the items very gently with long pauses. Use a detergent that is suitable for wool. Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm
Rinse and then spin the laundry, and drain the wa-
ter.
Programme setting: Max. 1400 rpm
/
Spin the laundry and drain the water.
If you only want to drain the water, activate 0 . The
laundry is not spun.
Programme setting: Max. 1400 rpm
Higiene Plus
Wash hard-wearing items made from cotton, linen 6.5 or blended fabrics. Suitable for allergy sufferers and for strict hygiene requirements. Note: Once the set temperature has been reached, it remains constant throughout the entire washing process. Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm
1 SpeedPerfect activated 2 Washing not possible
24
Programmesen
Programme
Description
Max. load
(kg)
Camisas/ Blusas
Wash non-iron shirts and blouses made from cot- 2.0 ton, linen, or synthetic or blended fabrics.
Note: Use the Delicado / Seda programme to wash shirts and blouses made from silk or delicate fabrics.
Programme setting: ¡ Max. 60 °C ¡ Max. 800 rpm
R. exterior Wash all-weather and outdoor clothing with mem- 2.0 brane technology and water-resistant equipment. Use a detergent for outdoor fabrics. Do not use fabric softener. Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm
Iron Assist
Suitable for shirts, T-shirts and similar fabrics made – 2 from cotton, linen
or blended fabrics. Programme for warming and steaming dry items using steam
in order to hang them up once the programme has ended or to make them easier
to iron. The programme’s maximum load is five shirts or five t-shirts.
Activate SpeedPerfect if you only want to steam one item of laundry. Notes ¡
Immediately after the programme ends, hang up
the warm, steamed items or iron them. ¡ The laundry is not washed or cleaned.
Do not
use any detergent or cleaning products. ¡ The steam is hot and may cause
damage to cer-
tain fabrics or fabric types. The programme is therefore not suitable for
outdoor clothing or items made from silk or wool, such as jumpers.
R.oscura / R.escura
Wash dark-coloured and colour-intense items made 4.0 from cotton or easy-care fabric, e.g. jeans. Turn laundry inside-out before washing. Use liquid detergent.
1 SpeedPerfect activated 2 Washing not possible
25
enProgrammes
Programme
Description
Max. load
(kg)
Programme setting: ¡ Max. 40 °C ¡ Max. 1200 rpm
Limp. tambor
Clean and care for the drum.
2
Use this programme in the following cases:
¡ Before using the appliance for the first time
¡ If you regularly wash at temperatures of 40 °C or
lower
¡ After a prolonged period of non-use
Use washing powder that contains bleach. Add the washing powder containing bleach to compartment II for the main wash. “Detergent drawer”, Page 17 Halve the amount of detergent to avoid foaming. Do not use fabric softener. Do not use liquid detergent or detergent that is intended for woollens or delicates. Note: The drum cleaning indicator flashes to remind you if you have not used a programme at 60 °C or higher for a long time.
Rápido 15/30 min
Wash items made from cotton, or synthetic or blen- 4.0
ded fabrics.
2.01
Short programme for small items of lightly soiled
laundry.
The programme duration is approx. 30 minutes.
If you wish to reduce the programme duration to 15
minutes, activate SpeedPerfect . The maximum
load is reduced to 2.0 kg.
Programme setting:
¡ Max. 40 °C
¡ Max. 1200 rpm
1 SpeedPerfect activated 2 Washing not possible
26
Accessoriesen
10Accessories Accessories
Use Accessories original accessories. These have been made especially for your appliance. Note: Some accessories are available in other colours. Contact “Customer Service”, Page 48.
Water inlet hose extension Fixing brackets Longer water inlet hose Elbow
Liquid detergent insert Platform
Washing machine cleaners
Use
Order num-
ber
Extend the water inlet hose for cold water WMZ2381 or AquaStop (approx. 2.50 m).
Improves the stability of the appliance.
WMZ2200
Replace the standard water inlet hose with 00353925 a longer hose (2.20 m).
Secure the water outlet hose in place.
00655300
Measure liquid detergent.
00605740
Install the appliance at a raised height so WMZPthat it can be easily loaded and unloaded. W20W Cleaning products for maintaining the ap- 00311929 pliance interior.
11Laundry Laundry
Laundry
11.1Preparing the laundry
ATTENTION! Objects remaining in the laundry may damage the laundry and the
drum. Remove all items from any pock-
ets in your laundry before using the appliance. Note The appliance and fabrics
are protected when you prepare your laundry. ¡ Brush off sand and soil ¡ Sort
the laundry according to colour and textiles and observe the care labels
¡ Close all zips, Velcro fasteners, hooks and eyes
¡ Tie cloth belts, cloth straps and cords together
¡ Remove curtain fittings and lead strips
¡ Wash small or particularly delicate items in a mesh washing bag
¡ Wash large and small items of laundry together
¡ Wash laundry with fresh stains immediately
¡ Pretreat laundry with dried stains and wash several times
¡ Load the laundry unfolded into the drum 27
enDetergents and care products
12Detergents and care Detergentsandcareproducts products
The manufacturer’s instructions for Detergentsandcareproducts use and dosage
can be found on the packaging. Notes ¡ When using liquid detergents, only
use liquid detergents that are selfflowing ¡ Do not mix different liquid
detergents ¡ Do not mix detergent and fabric softener ¡ Do not use products
that have expired or are highly congealed ¡ Do not use products containing
solvents, caustic agents or volatile substances ¡ Do not use dyes regularly as
fixing salt can damage stainless steel ¡ Do not use color-bleaching agents in
the appliance
13Basic operation Basicoperation
Basic operation
13.1Switching on the appliance
Requirement: The appliance has been correctly installed and connected.
“Installation and connection”, Page 12 Turn the programme selector to a
programme.
13.2Setting a programme
1. Turn the programme selector and set the required programme. “Programmes”,
Page 23
2. If required, adjust the programme settings. “Adjusting the programme
settings”, Page 28
13.3Adjusting the programme settings
Requirement: A programme has been set. “Setting a programme”, Page 28 Adjust
the programme settings.
“Buttons”, Page 22 Note: The programme settings are not saved permanently for
the programme.
13.4Loading laundry
Note: To prevent creasing, note the maximum load for the programmes.
“Programmes”, Page 23 Requirements ¡ The laundry is prepared and sor-
ted. “Laundry”, Page 27 ¡ The drum is empty. 1. Open the door. 2. Place the
laundry in the drum. 3. Close the door. Ensure that there is no laundry
trapped in the door.
13.5Inserting the measuring aid for liquid detergent
If you order the measuring aid as an accessory, you must use the measuring
aid. 1. Pull out the detergent drawer.
28
2. Press down on the insert and remove the detergent drawer.
Basic operationen 2. Slide the measuring aid forwards.
3. Insert the measuring aid.
3. Fold the measuring aid down and click it into place.
4. Insert the detergent drawer.
13.6Use the measuring aid for liquid detergent
To add liquid detergent, you can use a measuring aid in the detergent drawer.
- Pull out the detergent drawer.
4. Push in the detergent drawer.
13.7Adding detergent and care product
Notes ¡ Do not use the measuring aid for
liquid detergent for gel detergents, washing powder, or if Prewash or “Ready
in” time are activated. ¡ Observe the information about detergents and care
products Page 28. 1. Pull out the detergent drawer. 2. Pour in detergent.
“Detergent drawer”, Page 17 3. If required, add the care product. 4. Push in
the detergent drawer.
29
enBasic operation
13.8Starting the programme
Requirement: A programme is set. “Setting a programme”, Page 28 Press Inicio /
Pausa + Carga . a The drum rotates and load detec-
tion takes place. This can take up to 2 minutes, after which water enters the
drum. a The display shows the programme duration or the programme end time. a
After the programme has ended, the display shows: “End” .
13.9Changing the activated programme end time
You can repeatedly change the set and activated programme end time before
starting the programme. Requirements ¡ The programme is set.
“Setting a programme”, Page 28 ¡ The programme end time is set
and activated. “Buttons”, Page 22 1. Press Inicio / Pausa + Carga . The
activated programme end time is paused. 2. Press Termin. until the display
shows the required programme end time. 3. Press Inicio / Pausa + Carga . The
changed programme end time is activated.
13.10Soaking laundry
Note: No additional detergent is required for soaking. The appliance uses the
filled detergent for soaking and washing.
30
Requirements ¡ The laundry is placed in the appli-
ance. “Loading laundry”, Page 28 ¡ A programme has started. “Starting the
programme”, Page 30 1. Press Inicio / Pausa + Carga approx. 10 minutes after
the programme start. The programme pauses and the laundry can soak. 2. Press
Inicio / Pausa + Carga after the required soaking time.
13.11Adding laundry
After the programme starts, you can remove or add laundry depending on the
programme status. 1. Press Inicio / Pausa + Carga .
The appliance pauses. Note: If you want to add laundry, follow the
instructions on the display. “Display”, Page 21 2. Open the door. 3. Add or
remove laundry. 4. Close the door. 5. Press Inicio / Pausa + Carga .
13.12Cancelling the programme
1. Press Inicio / Pausa + Carga . 2. Open the door.
The appliance door remains locked for safety reasons if the temperature and
water levels are high. If the temperature is high, start
the programme. If the water level is high, start
the programme or select a suitable programme for draining. “Programmes”, Page
23
3. Remove the laundry. “Unloading the laundry”, Page 31
13.13Resuming the programme when the programme status is Rinse Hold
Requirements ¡ Rinse Stop is activated.
“Buttons”, Page 22 ¡ The last rinse cycle of the set pro-
gramme has ended and the laundry is in the rinsing water. 1. Set the programme
or a programme for draining the water. “Programmes”, Page 23 2. Press Inicio /
Pausa + Carga .
13.14Unloading the laundry
1. Open the door. 2. Remove the laundry from the
drum.
13.15Switching off the appliance
1. Turn the programme selector to .
2. Turn off the tap. 3. Wipe the rubber gasket dry and re-
move any foreign objects.
Childproof locken 4. Leave the appliance door and de-
tergent drawer open so that residual water can evaporate.
14Childproof lock Childprooflock
Secure Childprooflock your appliance against being operated unintentionally
using the controls.
14.1Activating the childproof lock
Press and hold the two 3 seg buttons for approx. 3 seconds.
a The display shows . a The control elements are locked. a The childproof lock
remains active
even after the appliance has been switched off and in the event of a power
cut.
14.2Deactivating the childproof lock
Requirement: To deactivate the childproof lock, the appliance must be switched
on. Press and hold the two 3 seg
buttons for approx. 3 seconds. a goes out in the display.
31
enBasic settings
15Basic settings Basicsettings
You Basicsettings can configure the basic settings for your appliance to meet
your needs.
15.1Overview of the basic settings
Basic setting Programme position
End signal
2
Button signal 3
Drum cleaning 4 reminder Programme 5 counter 1 Example
Value
0 (off) 1 (quiet) 2 (medium) 3 (loud) 4 (very loud) 0 (off) 1 (quiet) 2
(medium) 3 (loud) 4 (very loud) On OFF 421
Description Set the volume of the signal at the end of the programme.
The volume of the audible signal emitted when the buttons are pressed.
Activate or deactivate the reminder to clean the drum. Display the number of
finished programmes.
32
15.2Changing the basic settings
1. Set the programme selector to position 1.
2. Press Inicio / Pausa + Carga and, at the same time, turn the programme
selector to position 2.
a The display shows the current value.
3. Set the programme selector to the required position. “Overview of the
basic settings”, Page 32
4. To change the value, press Termin. .
5. To save the changes, switch off the appliance.
16Programme counter Programmecounter
The program counter displays the Programmecounter number of finished
programmes.
16.1Calling up the programme counter
1. Set the programme to position 1. 2. Press Inicio / Pausa + Carga
and set the programme to position 2 at the same time. 3. Set the programme to
position 5.
Programme counteren
17Cleaning and servi- Cleaningandservicing cing
To keep your appliance working effi- Cleaningandservicing ciently for a long
time, it is important to clean and maintain it carefully.
17.1Cleaning the drum
CAUTION Risk of injury! Permanently washing at low temperatures and a lack of
ventilation for the appliance may damage the drum and cause injury. Regularly
run a programme for
cleaning the drum or wash at temperatures of at least 60 °C. Leave the
appliance to dry after every operation with the door open, and leave the
detergent drawer to dry. Run the Limp. tambor programme without laundry and
with a cleaning agent for caring for the inside of the appliance
“Accessories”, Page 27 or with washing powder that contains bleach.
17.2Cleaning the detergent drawer
1. Pull out the detergent drawer.
33
enCleaning and servicing 2. Press down on the insert and re-
move the detergent drawer.
5. Fit the insert and click it into place.
3. Pull out the insert upwards.
6. Clean the opening for the detergent drawer.
4. Clean the detergent drawer and insert with water and a brush, and then dry them.
7. Push in the detergent drawer.
17.3Cleaning the drain pump
Clean the drain pump regularly, at least once a year, as well as in the event
of faults, e.g. blockages or rattling noises. Emptying the drain pump 1. Turn
off the tap. 2. Switch off the appliance.
“Switching off the appliance”, Page 31 3. Disconnect the appliance’s mains
plug from the power supply.
34
4. Open and remove the maintenance flap.
Cleaning and servicingen
CAUTION – Risk of scalding!
When you wash at high temperat-
ures, the detergent solution gets
hot.
Do not touch the hot detergent solution.
To allow the detergent solution to flow out into the container, remove the sealing cap.
5. Slide a sufficiently large container under the opening.
8. Firmly press on the sealing cap. 6. Take the drain hose out of the
holder. 9. Insert the drain hose into the holder.
35
enCleaning and servicing
Cleaning the drain pump Requirement: The drain pump is empty. Page 34 1. Since
water may remain in the
drain pump, unscrew the pump cap carefully. The filter insert in the pump
housing may become stuck due to coarse particles of dirt. Loosen the dirt and
remove the filter insert.
4. Insert the pump cap. Ensure that the parts of the pump cap are correctly assembled.
5. Screw the pump cap as far as it will go.
2. Clean the interior, the thread on the pump cap and the pump housing. The
handle on the pump cap must be in a vertical position. 6. Insert and close the
maintenance flap. The pump cap is comprised of two parts which can be taken
apart for cleaning.
3. Ensure that the impeller in the drain pump can rotate.
36
Before the next wash To prevent unused detergent from flowing straight into
the outlet in the next wash, run a suitable programme for draining after you
have emptied the drain pump. 1. Open the water tap. 2. Insert the mains plug.
3. Switch on the appliance. 4. Pour 1 litre of water into compart-
ment II. 5. Select a suitable programme for
draining. “Programmes”, Page 23
Cleaning and servicingen
37
enTroubleshooting
18Troubleshooting Troubleshooting
You Troubleshooting can rectify minor faults on your appliance yourself. Read
the troubleshooting information before contacting after-sales service. This
will avoid unnecessary costs.
WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the
appliance should only be carried out by trained specialist
staff. Only use genuine spare parts when repairing the appliance. If the power
cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer’s Customer Service or a similarly qualified
person in order to prevent any risk.
Fault The display goes out and Inicio / Pausa + Carga flashes.
“E:30 / -80”
Cause and troubleshooting Energy-saving mode is active Press any button. a The
display lights up again. Drain pipe or water outlet hose is blocked. Clean the
drain pipe and the water outlet hose. Drain pipe or water drain hose is caught
or jammed. Ensure that the drain pipe and water drain hose are
not kinked or trapped. The water outlet hose is connected too high. Install
the water outlet hose at a maximum height of
1 metre. Unapproved extension installed on the water drain hose. Remove any
unapproved extensions from the water
hose. “Connecting the appliance”, Page 14 Drain pump is blocked. “Cleaning the
drain pump”, Page 34 Pump cover is not correctly assembled. Correctly assemble
the pump cover. The pump cap is not fully screwed in. Ensure that the pump cap
is screwed in all the way into the appliance. The handle on the pump cap must
be in a vertical position. Detergent dosage is too high.
38
Troubleshootingen
Fault “E:30 / -80” “E:36 / -25 / -26” “E:60 / -2B” “E:30 / -10” and/or
flashes.
Cause and troubleshooting Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mixture into compartment II
(not for outdoor clothing, sportswear or items stuffed with down). Reduce the
amount of detergent for the next washing cycle with the same load.
Drain pump is blocked. “Cleaning the drain pump”, Page 34. The unbalanced load
detection system has interrupted the spin cycle because the laundry is
unevenly distributed. Redistribute the laundry in the drum. Note: Where
possible, mix large and small items in the drum. Different sized items of
laundry distribute themselves better during the spin cycle. The water pressure
is low. No remedial action possible. The filters in the water inflow are
blocked. Clean the filters in the water inflow. The tap is turned off. Turn on
the tap. The water inlet hose is kinked or jammed. Ensure that the water inlet
hose is not kinked or
jammed.
Water level measurement system is defective. Note: With the error message, the
appliance starts a draining process. 1. First wait approx. 5 minutes until the
drain process
ends. 2. To reset the error message, switch the appliance
off. 3. Switch the appliance back on. 4. If the error message is displayed
again, call cus-
tomer service. “Customer Service”, Page 48
The automatic voltage control system detects an unauthorised voltage drop. No
remedial action possible. Note: If the power supply is stable, the programme
continues to run as normal.
39
enTroubleshooting
Fault flashes. lights up. lights up.
flashes. “E:30/-20”
All other error codes.
The appliance is not working.
Cause and troubleshooting Voltage under-usage may cause extension of a
programme. No remedial action possible. Voltage under-usage may cause
extension of a programme. No remedial action possible. The temperature is too
high. Wait until the temperature has dropped. “Cancelling the programme”, Page
30 Water level is too high. Select a suitable programme for draining.
“Programmes”, Page 23
Door is not closed. Close the door. Laundry is caught in the door. Remove any
trapped laundry. Drum cleaning is required. “Cleaning the drum”, Page 33
Detergent dosage is too high. Reduce the amount of detergent for the next
wash-
ing cycle with the same load.
Additional water is added. Do not add any extra water to the appliance while
it
is operating.
Solenoid valve defective. Call the after-sales service.
“Customer Service”, Page 48
Malfunction 1. Switch the appliance off and then on again. 2. If the message
appears again, disconnect the appli-
ance from the power supply for at least 30 seconds by pulling out the plug or
by switching off the relevant circuit breaker in the fuse box. a If the fault
was a one-off, the message disappears. 3. If the message appears again, call
the after-sales service. Please specify the exact error message when calling.
“Customer Service”, Page 48
The mains plug of the power cord is not plugged in. Connect the appliance to
the power supply.
40
Troubleshootingen
Fault
Cause and troubleshooting
The appliance is not The circuit breaker in the fuse box has tripped.
working.
Check the circuit breaker in the fuse box.
There has been a power cut. Check whether the lighting in your room or other
appliances are working.
The programme does not start.
Inicio / Pausa + Carga has not been pressed. Press Inicio / Pausa + Carga . Door is not closed. Close the door.
Childproof lock is activated. Deactivate childproof lock.
“Deactivating the childproof lock”, Page 31
Termin. is activated. Check whether Termin. is activated.
“Buttons”, Page 22
Laundry is caught in the door. Remove any trapped laundry.
The door cannot be opened.
is activated. Continue the programme by selecting or and
pressing Inicio / Pausa + Carga . “Resuming the programme when the programme
status is Rinse Hold”, Page 31
The temperature is too high. Wait until the temperature has dropped. Cancel
the programme.
“Cancelling the programme”, Page 30
Water level is too high. Select a suitable programme for draining.
“Programmes”, Page 23
Power failure. Open the door using the emergency release.
“Emergency release”, Page 47
The water is not drain- Drain pipe or water outlet hose is blocked.
ing.
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe
and water drain hose are
not kinked or trapped.
Drain pump is blocked. “Cleaning the drain pump”, Page 34
41
enTroubleshooting
Fault
Cause and troubleshooting
The water is not drain- is activated.
ing.
Continue the programme by selecting or and
pressing Inicio / Pausa + Carga .
“Resuming the programme when the programme
status is Rinse Hold”, Page 31
The water outlet hose is connected too high. Install the water outlet hose at
a maximum height of
1 metre.
Pump cover is not correctly assembled. Correctly assemble the pump cover.
Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mixture into compartment II
(not for outdoor clothing, sportswear or items stuffed with down). Reduce the
amount of detergent for the next washing cycle with the same load.
Unapproved extension installed on the water drain hose. Remove any unapproved
extensions from the water
hose. “Connecting the appliance”, Page 14
The pump cap is not fully screwed in. Ensure that the pump cap is screwed in
all the way
into the appliance. The handle on the pump cap must be in a vertical position.
Water is not flowing in. Detergent is not being dispensed.
You have not pressed Inicio / Pausa + Carga . Press Inicio / Pausa + Carga . The filters in the water inflow are blocked. Clean the filters in the water inflow.
The tap is turned off. Turn on the tap.
The water inlet hose is kinked or jammed. Ensure that the water inlet hose is
not kinked or
jammed.
42
Troubleshootingen
Fault The spin cycle runs several times.
The programme duration changes during the wash cycle.
No water is visible in the drum. Drum jerks after the programme starts.
Residual water is present in the compartment . Vibrations and movement of the
appliance whilst spinning.
Drum rotates, water does not flow in.
Cause and troubleshooting The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry. Not a fault no action
required. Note: When loading, where possible, place large and small items of
laundry together in the drum. Different sized items of laundry distribute
themselves better during the spin cycle. The programme operation is optimised
electronically. This may change the programme duration. Not a fault no
action required. The unbalanced load detection system eliminates an imbalance
by repeatedly redistributing the laundry. Not a fault no action required.
Note: When loading, where possible, place large and small items of laundry
together in the drum. Different sized items of laundry distribute themselves
better during the spin cycle. Foam detection system switches on a rinse cycle
if foam build-up is too high. Not a fault no action required. Water is below
the visible area. Not a fault no action required. Do not add any extra water
to the appliance while it
is operating. This is caused by an internal motor test. Not a fault no
action required. Insert in compartment is blocked. “Cleaning the detergent
drawer”, Page 33
Appliance is not correctly aligned. “Aligning the appliance”, Page 16 The
appliance feet are not fixed. Secure the appliance feet.
“Aligning the appliance”, Page 16 Transit bolts have not been removed.
“Removing the transit bolts”, Page 13. Load detection is active. Not a fault
no action required. Note: The load detection can take up to two minutes.
43
enTroubleshooting
Fault Heavy foam build-up High spin speed not reached.
The spin programme does not start.
Rushing, hissing noise. Loud noises during the spin cycle.
Cause and troubleshooting Detergent dosage is too high. Immediate measure: Mix
one tablespoon of fabric
softener with 0.5 litres of water and pour the mixture into compartment II
(not for outdoor clothing, sportswear or items stuffed with down). Reduce the
amount of detergent for the next washing cycle with the same load.
A low spin speed is selected. The next time you run a wash cycle, set a higher
spin speed.
Unbalance load detection system is using a reduced spin speed to eliminate an
unbalance. Redistribute the laundry in the drum. Note: Where possible, mix
large and small items in the drum. Different sized items of laundry distribute
themselves better during the spin cycle. Start the programme. Drain pipe or
water outlet hose is blocked. Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe
and water drain hose are
not kinked or trapped.
The unbalanced load detection system has interrupted the spin cycle because
the laundry is unevenly distributed. Redistribute the laundry in the drum.
Note: Where possible, mix large and small items in the drum. Different sized
items of laundry distribute themselves better during the spin cycle. Start the
programme. Water is flushed under pressure into the detergent drawer. Not a
fault normal operating noise. Appliance is not correctly aligned. “Aligning
the appliance”, Page 16 The appliance feet are not fixed. Secure the appliance
feet.
“Aligning the appliance”, Page 16
Transit bolts have not been removed. “Removing the transit bolts”, Page 13.
44
Troubleshootingen
Fault
Cause and troubleshooting
Banging noises, rattling in the drain pump.
Foreign bodies have got into the drain pump. “Cleaning the drain pump”, Page 34
Slurping, rhythmical suction noise. Creasing.
The drain pump is active, the detergent solution is pumped out. Not a fault
normal operating noise. The spin speed is too high. The next time you run a
wash cycle, set a lower
spin speed.
The load is too large. The next time you run a wash cycle, reduce the
amount of laundry being loaded.
Unsuitable programme for the type of fabric. Select the programmes that are
suitable for the
type of fabric.
Detergent or fabric Too much detergent/fabric softener in the detergent
softener drips off the drawer.
seal and collects on the door or in the seal
When dosing liquid detergent and fabric softener, observe the marking in the detergent drawer and
fold.
do not dose above this.
The spin result is not satisfactory. The laundry is too wet/too damp.
A low spin speed is selected. The next time you run a wash cycle, set a higher
spin speed. Start the programme.
Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water
outlet hose. Drain pipe or water drain hose is caught or jammed. Ensure that
the drain pipe and water drain hose are
not kinked or trapped.
The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum.
Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
Start the programme.
Unbalance load detection system is using a reduced spin speed to eliminate an unbalance. Redistribute the laundry in the drum.
45
enTroubleshooting
Fault The spin result is not satisfactory. The laundry is too wet/too damp.
Detergent residue on the damp washing.
Cause and troubleshooting Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the programme. Detergents may contain water-insoluble substances that deposit on the laundry. Start the programme.
Detergent residue on the dry laundry.
Detergents may contain water-insoluble substances that deposit on the laundry. Brush out the laundry after washing and drying.
Water is leaking out at Water inlet hose is not correctly/securely connected.
the water inlet hose. 1. Connect the water supply hose correctly.
“Connecting the water inlet hose”, Page 14 2. Tighten the screw connection.
Water is leaking out at The water outlet hose is damaged. the water outlet hose. Replace the damaged water outlet hose.
Water outlet hose is not connected correctly. Connect the water outlet hose
correctly.
“Water outlet connection types”, Page 15
Odours have formed in the appliance.
Humidity and detergent residue may promote the formation of bacteria.
“Cleaning the drum”, Page 33 If you are not using the appliance, leave the
door
and detergent drawer open so that residual water can evaporate.
Damp stains have formed on the fabrics after the end of the Iron Assist programme.
Water droplets from the drum or from the door have moistened the fabrics. The drops come from either condensed steam or the residual moisture from the previous wash programme. Iron the fabrics or hang them up to dry.
Fabric softener re-
The use of fabric softener is not supported for the se-
mains in the detergent lected programme.
drawer.
Before washing, check whether the use of fabric
softener is supported for the selected programme.
“Programmes”, Page 23
Water is leaking from Dirt on the door or seal causes leaks.
below the door.
Clean the door and the seal.
46
18.1Emergency release
Releasing the door Requirement: The drain pump is empty. Page 34 1. ATTENTION!
Escaping water may
cause material damage. Do not open the door if you can
see water through the glass. Pull the emergency release downwards with a tool
and release.
Transportation, storage and disposalen
19.2Inserting the transit bolts
Secure the appliance before transportation using transit bolts in order to
prevent transport damage. 1. Use a screwdriver to remove the 4
cover caps.
a The door lock is released. 2. Insert the maintenance flap and
lock it into place. 3. Close the maintenance flap.
19Transportation, stor- Transportation,storageanddisposal age and disposal
Transportation, storage and disposal
19.1Removing the appliance
1. Turn off the tap. 2. Empty the water inlet hose. 3. Switch off the
appliance.
“Switching off the appliance”, Page 31 4. Unplug the appliance’s mains plug.
5. Drain the water. “Cleaning the drain pump”, Page 34 6. Detach the hoses.
Keep the cover caps. 2. Insert the 4 transit bolts.
“Removing the transit bolts”, Page 13
19.3Using the appliance again
For further information, see “Installation and connection”, Page 12 and
“Starting an empty washing cycle”, Page 19.
47
enCustomer Service
19.4Disposing of old appliance
Valuable raw materials can be reused by recycling.
WARNING Risk of harm to health! Children can lock themselves in the appliance,
thereby putting their lives at risk. Do not install the appliance behind
a door as this may obstruct the appliance door or prevent it from opening.
With redundant appliances, unplug the power cord. Then cut through the cord
and damage the lock on the appliance door beyond repair so that the appliance
door will no longer close. 1. Unplug the appliance from the mains. 2. Cut
through the power cord. 3. Dispose of the appliance in an environmentally
friendly manner. Information about current disposal methods are available from
your specialist dealer or local authority.
This appliance is labelled in accordance with European Directive 2012/19/EU
concerning used electrical and electronic appliances (waste electrical and
electronic equipment – WEEE). The guideline determines the framework for the
return and recycling of used appliances as applicable throughout the EU.
20Customer Service CustomerService
Function-relevant CustomerService genuine spare parts according to the
corresponding Ecodesign Order can be obtained from Customer Service for a
period of at least 10 years from the date on which your appliance was placed
on the market within the European Economic Area. Note: Under the terms of the
manufacturer’s warranty the use of Customer Service is free of charge.
Detailed information on the warranty period and terms of warranty in your
country is available from our aftersales service, your retailer or on our
website. If you contact Customer Service, you will require the product number
(ENr.) and the production number (FD) of your appliance. The contact details
for Customer Service can be found in the enclosed Customer Service directory
or on our website.
20.1Product number (E-Nr.) and production number (FD)
You can find the product number (ENr.) and the production number (FD) on the
appliance’s rating plate. Depending on the model, the rating plate is located:
¡ On the inside of the door. ¡ On the inside of the maintenance
flap. ¡ On the rear of the appliance. Make a note of your appliance’s details
and the Customer Service telephone number to find them again quickly.
48
Consumption valuesen
21Consumption values Consumptionvalues
The Consumptionvalues following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the Eco 40-60 are indicative only and were determined in accordance with the applicable standard EN60456.
Programme
Load (kg)
Pro- Energy
gramm con-
e dura- sump-
tion
tion
(h:min)1 (kWh/
cycle)1
Water consumption (l/ cycle)1
Max- Spin imum speed temper- (rpm)1 ature (°C) 5 mins1
Residual moisture (%)1
Eco 40-60 2 9.0
3:48 0.950 80.0 38
1351 51.00
Eco 40-60 2 4.5
2:54 0.360 40.0 27
1351 51.00
Eco 40-60 2 2.5
2:30 0.180 30.0 22
1351 52.00
Algodón / Al- 9.0 godão 20 °C
3:44 0.400 98.0 23
1400 50.00
Algodón / Al- 9.0 godão 40 °C
3:44 1.290 98.0 44
1400 50.00
Algodón / Al- 9.0 godão 60 °C
3:44 1.750 98.0 60
1400 50.00
Algodón / Al- 9.0 godão 40 °C + Prelav.
4:14 1.330 110.0 44
1400 50.00
Sintéticos 4.0 40 °C
2:37 0.800 61.0 44
1200 30.00
Mix
40 °C
4.0
1:05 0.640 44.0 42
1400 53.00
Lana / Lãs 2.0 30 °C
0:41 0.300 48.0 29
800
26.00
1 Due to the influence of water pressure, hardness and inlet temperature,
ambient temperature, type, amount and soiling of laundry, detergent used,
fluctuations in the power supply and the selected additional functions, the
actual values may deviate from the stated values.
2 Test programme in accordance with the EU Ecodesign Directive and the EU
Energy Labelling Regulation with cold water (15 °C).
49
enTechnical data
22 Technical data Technicaldata
Technical data
Appliance height 84.5 cm
Appliance width 59.8 cm
Appliance depth 59.0 cm
Appliance depth 63.3 cm with door closed
Appliance depth 106.3 cm with door open
Weight
67.7 kg
Maximum load 9.0 kg
Mains voltage
220-240 V, 50 Hz
Minimum in- 10 A stallation protection
Nominal power 2300 W
Power consumption
¡ Off mode: 0.15 W
¡ Left-on mode: 0.50 W
Water pressure
¡ Minimum: 100 kPa (1 bar)
¡ Maximum: 1000 kPa (10 bar)
Length of the wa- 150 cm ter inlet hose
Length of the wa- 150 cm ter outlet hose
Length of the power cord
160 cm
You can find more information about your model online at https:// eprel.ec.europa.eu/1. This web address is linked to the official EU EPREL product database. Please then follow the instructions on searching for the model. The model
identifier is made up of the characters before the slash in the product number (E-Nr.) on the rating plate. Alternatively, you can also find the model identifier in the first line of the EU energy label.
1 Only applies to countries in the European Economic Area 50
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9001871491
9001871491 (030829) en
Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom
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