resideo VX1 HD Video Doorbell Installation Guide

VX1 HD Video Doorbell
Installation Guide

VX1 HD Video Doorbell

Included in the Box

Tools you will need:

You may need:

Before Installation…..

Setup and operation require a Total Connect® 2.0 account and the Total Connect 2.0 mobile app.

1.  Read these instructions carefully; failure to follow the instructions can damage the product or cause a hazardous condition.
2.  Check the product information to see if product is suitable for your application.
3. Installer must be a trained, experienced service technician.
4. After completing installation, use these instructions to verify the product

TC2 Account & Password

1. Download and install the Total Connect 2.0 app.
2. The location owner’s Wi-Fi password may be needed.

Use the app for step-by-step install and setup instructions.

• From the Camera screen, tap the Add Camera button
• Select the correct device
• Follow the in-app instructions.

Or continue steps 1 to 4 below…

Removing the Old Doorbell

1. Turn off the power at the breaker box and check that the system is off.
2.  Remove the existing doorbell from the wall.

Note: Make sure to keep the wires from falling back into the wall.

Chime Adapter Installation

1. Locate Chime Once chime is found, remove the chime cover to reveal the wiring. Wiring may differ for mechanical and digital chimes.

2. Connect Chime Adapter Attach chime adapter to terminal screws that the doorbell will be connected to.
   Note: Chime adapter cables can be wired to either terminal.

3. Replace Chime Cover. Secure Chime Adapter with the adhesive pad and replace the chime cover.

Doorbell Camera Installation

Before you start:
On the back of the product, use the notch to remove the trim ring and change to preferred color (optional). Choose mounting bracket

1. Depending on the position the user would like the camera to face, choose the angled or flat mounting bracket. If using the flat bracket, make sure the Resideo logo is positioned at the top.

2.  Attach mounting bracket
   Insert the bundle of wires through the back of the mounting bracket and screw the mounting bracket to the wall.
   Note: Use provided wall anchors if necessary.

3. Connect existing wires
   Using a screwdriver, wrap the wires around the back terminals of the doorbell and tighten. Gently tug on the wires to verify they are secure.
   Note: Wires can go on either terminal.

4. Attach doorbell camera
   Attach the wired doorbell camera to the mounting bracket. You should hear it click into place to know it’s secure. The trim ring should be flush with the mounting bracket.
   Note: Be sure to route cables back into

Connecting to App

1. Turn on the power at the breaker box once device has been properly wired and installed.
2. When power is on, the front button light should be illuminated white, signalling it is ready to connect to the Resideo cloud network.
3. Follow instructions in app to complete setup.

Typical Wiring Scenarios

If above wiring scenarios don’t match your scenario please view additional wiring scenarios in the Total Connect 2.0 app.

Troubleshooting

Removing the Doorbell:
To uninstall, adjust wiring, and access the reset button, use the provided tool in the pinhole at the bottom of the device.
Accessing the Reset Button
The reset button is located on the back of the device.
Doorbell does not Power On:
If the light does not illuminate, check that the power is on and the wires are light on the terminals.
Forced Reboot:
To force reboot for any reason, remove doorbell and press the reset button for 5 seconds.
Factory Reset:
To factory reset for any reason, remove doorbell and press the reset button for 25 seconds.
Doorbell not in Pairing Mode:
If the blue light does not illuminate use the release tool to remove the doorbell and perform a factory reset.
Adjusting Camera and Event Sensitvity:
Use Total Connect 2.0 app to adjust sensitvity under the doorbell camera settngs.
*If you’re sall experiencing issues, follow the setup instructions in the app.

Lighting Functuions

Light On Device| Light Color| Light Behavior| Device Status| Note/Resolution
---|---|---|---|---
Light On Device| Installation White| Slow Pulse| Waiting for Bluetooth Pairing|
Blue| Slow Pulse| Bluetooth Pairing|
Blue| Solid| Wi-Fi Pairing and Registration|
Red| 2 Rapid Pulse| Error/Setup Fail| Follow In-App Troubleshooting
Green| 2 Rapid Pulse| Success/Confirmation|
No Light In Use| | No Power| Check Wiring Connections
White| Solid/Dim| Idle Night/Dark Conditions|
White| Brightness Increase| Person Sensed|
White| 2 X Pulse| Ring Doorbell|
White| Pulsing| Firmware Update| Wait for Update to Complete
Green| Solid| Two Way Communication|
Yellow| Solid 5 Sec| Forced Reboot(Reset Button Pressed)|
Red| Solid 5 Sec to Cycle| Factory Reset(Reset Button Held)|
No Light| | Idle Day/Bright Conditions|
Status LED| No Light| | Normal Operation|
Red| Solid| Not Charging| Check Wiring Connections
Yellow| Solid| Below Operating Charge and Charging| Allow Time for Device to Charge
White| Solid| Initial Boot Up|

FEDERAL COMMUNICATIONS COMMISSION & ISED STATEMENTS

The user shall not make any changes or modifications to the equipment unless authorized by the Installation instructions or User’s Manual.
Unauthorized changes or modifications could void the user’s authority to operate the equipment.
CLASS B DIGITAL DEVICE STATEMENT
This equipment has been tested to FCC requirements and found to comply with the limits for a Class 8 digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• If using an indoor antenna, have a quality outdoor antenna installed.
• Reorient or relocate the receiving antenna.
• Move the radio or television receiver away from the receiver/control.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC / ISED STATEMENT
This device complies with Part 15 of the FCC Rules, and ISED’s license-exempt RSSs. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
   RF EXPOSURE STATEMENT:
   The antenna(s) used for this device must be installed to provide a separation distance of at least 7.8 inches (20 cm) from all persons and must Not be co- located or operating in conjunction with any other antenna or transmitter except in accordance with FCC and ISED multi-transmitter Product procedures.

Doorbell Specifications

Wired Doorbell
Model Number…………………………………………………………………………………………………………………………………………………………………CAMW- WDB
Operating Temperature………………………………………………………………………………………………………………………….-40˚F to 122˚F (-40 ˚C to 50˚C)
Operating Humidity…………………………………………………………………………………………………………………………………….20 to 85% Non-condensing
Shipping Temperature……………………………………………………………………………………………………………………………..-4˚F to 158˚F (-20 ˚C to 70˚C)
Shipping Humidity………………………………………………………………………………………………………………………………………10 to 95% Non-condensing
Physical Dimensions………………………………………………………………………………………………………4-3/4 x 1-3/4 x 1-1/8in (120.6 x 45 x 28.5mm)
Color…………………………………………………………………………………………………………………………………………………………………………………Gray/White
Power Input………………………………………………………………………………………………………………………………………………16-24 VAC, 10 VA minimum
Weatherproofing………………………………………………………………………………………………………………………………………………………………………….IP65
Chime Adapter
Model Number……………………………………………………………………………………………………………………………………………………………..CAMW- CHALP
Operating Temperature……………………………………………………………………………………………………………………………-4˚F to 122˚F (-20 ˚C to 50˚C)
Operating Humidity…………………………………………………………………………………………………………………………………….20 to 85% Non-condensing
Shipping Temperature…………………………………………………………………………………………………………………………….-4˚F to 158˚F (-20 ˚C to 70˚C)
Shipping Humidity……………………………………………………………………………………………………………………………………..10 to 95% Non-condensing
Physical Dimensions………………………………………………………………………………………………………….1-5/8 x 1-1/8 x 13/32in (41 x 28 x 10.5mm)
Color…………………………………………………………………………………………………………………………………………………………………………………………White
Power Input………………………………………………………………………………………………………………………………………………16-24 VAC, 10 VA minimum
Weatherproofing…………………………………………………………………………………………………………………………………………………………………………..N/A

This equipment should be installed in accordance with National Electrical Code, NFPA 70, Standard for the installation of Residential Fire Warning Systems, CAN/ULC-S540 and Chapter 2 of the National Fire Alarm Code, ANSI/NFPA 72 (National Fire Protection Association, Batterymarch Park, Quincy, MA 02269). Printed information describing proper installation, operation, testing, maintenance, evacuation planning, and repair service is to be provided with this equipment.
Canadian Installations
For Installation in Canada, wiring shall be in accordance with CSA C22.1, Canadian Electrical Code, Part |, Safety Standard for Electrical Installations ; CAN/ULC $302, Standard for the Installation, Inspection and Testing of Intrusion Alarm Systems; and  AN/ULC $301, Standard for ignal Receiving Centre Intrusion Alarm Systems and Operations.
Any attempt to reverse-engineer this device by decoding proprietary protocols, de-compiling firmware, or any similar actions is strictly prohibited.
The product should not be disposed of with other household waste. Check for the nearest authorized collection centers or authorized recyclers.
The correct disposal of end-of-life equipment will help prevent potential negative consequences for the environment and human health.
Precautions for built-in battery:

• Only the same or equivalent battery type must be used as a replacement. Replacement should be performed by a professional. General users should not attempt battery replacement, otherwise danger of fire or explosion may result.
• Do not throw the battery into a fire, cut, or crush the battery mechanically, as this may cause an explosion.
• Exposing the battery to high temperatures may cause explosion or leakage of flammable liquid or gas.
• Batteries subjected to extremely low air pressure may cause explosion or leakage of flammable liquid or gas.

SUPPORT & WARRANTY
For the latest documentation and online support information, please go to: www.resideo.com
For the latest warranty information, please go to: www.resideo.com
Responsible Party / Issuer of Supplier’s Declaration of Conformity: Ademco Inc., a subsidiary of Resideo Technologies, Inc.
2 Corporate Center Dr., Melville, NY 11747, Ph: 516-577-2000
This product manufactured by Resideo Technologies, Inc. and its affiliates

www.resideo.com
Resideo Technologies, Inc
2 Corporate Center Drive, Suite 100
P.O. Box 9040, Melville, NY 11747
© 2022 Resideo Technologies, Inc. All rights reserved.

Documents / Resources

| resideo VX1 HD Video Doorbell [pdf] Installation Guide
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References

• Smart Home Solutions in EMEA | Resideo

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