SHARP PN-LC862 EShare Wireless Casting Application User Manual

EShare
Wireless Casting Application
User Manual
Product:
PN-LC862, PN-LC752, PN-LC652

Introduction

1.1 Terminology

types: Windows, Chrome OS and macOS
Mobile device| A computer small enough to hold in your hand. In this case we mean mobile phones and tablets, no matter the OS version.
EShare Client| The EShare application which is installed on your personal device.
EShare Server| The EShare application which is pre-installed on the display.
Casting / Share Screen| Cast the content of the device to the display. Audio and touchback can be used without any cable. depending on the OS version which is being used.
Mirroring / TV Mirror| Mirror the content from the display to the device. Touchback can be used without any cables. Audio cannot be received from the display to your device.
Display Group / Broadcast| The large display can be duplicated on multiple other large displays in the same network simultaneously.
Webcast| Share your device with the display using the browser of your device, without having to install the EShare Client application.
Display| The Sharp interactive displays: PN-LC652, PN-LC752 & PN-LC862
Multiple Screens| Cast the content of multiple devices to a display
simultaneously. The display will be split automatically, to show the different streams. Maximum 9 screens can be shown at the same time.
Remote Control| When using the EShare Client application, it is possible to gain wireless control over the display via wireless mouse, air mouse, keyboard, touchpad and remote control.

1.2 About EShare
With the EShare app you can share your screen from any device (PC, smartphone or tablet) to the Sharp interactive display, and the other way around.* The display can be controlled wirelessly through your device.

1.3 Supported devices

Note: Android 9 has the limitation that it will play the audio from the phone, not through the speakers of the display.
i0S/iPadOS| i0S/iPadOS 14 or later

1.4 Required network settings
In order to get the best possible user experience certain ports/protocols should be available.
The following ports are used and therefore need to be available:
EShare

• TCP Ports:
• 56789, 25123, 8121 & 8000
• UDP Ports:
• 48689 & 25123
• DNS:
• H1.ee-share.com

AirPlay

• TCP Ports:

• 51040, 51030, 51020 & 51010

• UDP Ports:

• 5353 (mDNS to broadcast AirPlay)
  General remarks for creating the best user-experience:

• The display and the devices which you want to connect need to be on the same network.

• Enable the broadcast function of the router.

• For the most stable connection it is recommended to connect the display using Ethernet and the device with 5GHz Wireless LAN band.

1.5 Preparing the Display

1. Connect the display to the network.
   • Wirelessly: connect the wireless adapter, which is included with display.
   • Wired: insert the LAN-cable into the LAN-port
   Note: see page 47 of the operation manual of the LC-series for more explanation.
   

2. Set up the required network.
   • Open the System Settings, go to the chapter ‘Network’ and activate the network you wish to use.
   

3. Open the EShareServer application from the launcher screen.
   • It can happen that a pop-up window will be shown, asking for a license key activation.
   Once you connected to the internet, the license will be register automatically and this pop-up window will not appear again.
   

1.6 Using the EShare app or native standards?
Native protocols
EShare supports a range of native OS wireless display standards, that allow you to cast your PC or mobile device’s screen onto the display. This is especially easy as it will most probably be a way of connection as you are already used to.
To cast without installing the EShare application on the device, the following methods are available:

EShare application
Using the EShare application has some advantages over the use of the OS wireless display standards. Among other, it will allow mirroring from the display to multiple devices, and even allowing touchback on certain OS versions.
In this manual we will explain how to use the OS wireless display standards, as well as how to use the EShare application on the different type of Operating Systems. Please note that the screenshots may differ from your OS, as updates on  the OS side occur frequently.

1.7 Supported functions

OS| Type| Casting| Sound| Touchback| Multiview| Mirroring
---|---|---|---|---|---|---
Windows| EShare app| Ye^| Yes| Yes| Yes| Yes
Google Cast| Yes| Yes| No| Yes ‘2| No
Webcast| Yes| Yes| No| Yes| No
macOS| EShare app| Yes.’| Yes| Yes| Yes| Yes
AirPlay| Yes”| Yes| No| Yes| No
Webcast| Yes| Yes| No| Yes| No
Chrome OS| EShare app| Yes| No| No| Yes| Yes
Google Cast| Yes| Yes| No| Yes-,| No
Webcast| Yes| Yes| No| Yes| No
i0S/ iPadOS| EShare app| Yes| Yes| No| Yes| Yes
AirPlay| Yes| Yes| No| Yes| No
Android| EShare app| Yes| Yes*3| No| Yes| Yes
Google Cast| Yes| Yes| No| Yes’ 2| No

EShare Server application

2.1 Start screen of EShare Server application
Once you opened the EShare Server application, the following window will appear:

1. Network information
   Note: when using Wireless LAN, the name of the network is showed here. When the display is connected to a LAN, the name of the network will not be shown due to limitations of LAN.

2. Floating Bar

3. Device Name

4. IP-address

5. URL for downloading the EShare Client application.

6. QR-code

7. Webcast information
   Note: only when the Webcast function is activated, this information will be shown here.

8. On-board User Guide

9. Webcast settings

10. Display Group settings

11. Moderator Control Center

12. Settings

2.2 QR-code
The QR-code has 2 functions:

• When scanned with the camera of your mobile device it will direct you to the EShare Client Application download website, where you can download the correct EShare Client application.
• When scanned with the camera while being in the EShare Client application it will connect your mobile device to the display, without having to fill in the required information to connect to the display manually.
  1. Click on the QR-code on the start screen.
  2. Scan the QR-code with your mobile device.
  3. Download the EShare Client application (see page 29) or connect your device (see page 36).

2.3 On-board User Guide
There is a user manual within the EShare Server app. This makes it easier for new users to learn how to connect with the display. Once you open the EShare application it is just one click away.

1. Click on the User Guide icon on the start screen.
   

2. Follow the steps from left to right:
   1. Install the app on your device or scan the QR-code using your mobile device,
   • If you use the native protocol of your own device, or you already installed the EShare Client application you do not need to take this step anymore.
   2. Make sure the device is in the same network as the display,
   3. Select the display you want to connect to by searching for it on your device
   • How this is done depends on your OS version. For this see chapters 5 and 6.
   

2.4 Webcast
It is possible to cast to the display by using the web browser of your PC. This does not require any of the native OS wireless display standards or the EShare Client application.
Please note that Webcast requires an active internet connection on both devices and will only work if both devices are in the same network.
On this page we will explain the steps which need to be taken on the display side. On page 27 you will find the steps which need to be taken on the PC side.

1. Open the EShare Server application on the display.

2. Click on the Webcast icon.
   

3. Enable Webcast.

2.5 Display Group
The group functions allows you to (broad)cast content from one display to multiple other displays, which are in the same network.
Please note the function will (broad)cast image only, sound or touch are not supported.

1. Click on the Display Group icon.
   

2. Select the displays you want to create a group with manually or check the “Select All” box to select all the available displays at once.

3. Click on the OK button to start (broad)casting.

2.5 Display Group
There are 2 options which can be set in the Display Group Settings Menu. These options are:

1. Duplicate Displays:
   • Enable = the function is enabled, allowing you to (broad)cast to multiple displays simultaneously. You will see a list of available displays to cast to.
   • Only valid in client screen sharing = Only devices which have the EShare Client application installed will be able to (broad)cast.
   • Disable = the function will be disable. No displays will be shown, even though they are in the same network.

2. Invitation for Joining Display Group.
   • Auto-accept = other displays can start (broad)casting their device to this display without permission.
   • Notify me = a pop-up window (see image 3) will appear which allows the presenter to accept or deny the request to receive the (broad)cast.
   • Disable = all Display Group invitation will be automatically rejected.
   

2.6 Moderator Control Center
In the Moderator Control Center, the presenter can set a range of settings allowing to get more control over the display while using EShare, in order to have no unintended or unexpected casting from device to the display.

1. Click on the Moderator Control Center icon to open the menu.
   

2. The Moderator Control Center has many functions, which will be explained on the next pages.

2.6 Moderator Control Center

Share Screen of File

• All allowed = devices can cast their screen or share images/audio/videos/files to the display. The EShare Client application for iOS or Android also allows sharing the camera to the display in real-time.
• Need authorization = the button “Allow” in the pop-up windows on the display needs to be pressed first, before the Client is allowed to start sharing.

Troubleshooting

8.1 Troubleshooting

connection.
I cannot connect with my EShare Client application.| 1.Check if you are in the same network 4 page 7
2.Make sure you downloaded the EShare Client application by using the onboard QR-code or used the shown IP-address
I cannot use the Webcast function.| 1.Check if the Webcast function is enabled 4 page 10.
2.Check if you are using the right browser 4 page 27.
3.Check if the correct ports are open 4 page 4.
I cannot see the Webcast ID, even though I check the settings & ports.| 1. If there is no Webcast ID displayed, there is a
temporary connection failure with the EShare server for Webcast, or a problem with the internet connection. This is not issue which can be solved on the display side. Please wait until it works again.
I have unwanted screensharing on the display.| 1. Check if you set the right settings 4 page 17.
I cannot find the display when I am using my native screensharing solution (AirPlay, Google Cast).| 1.Check if you are in the same network 4 page 7.
2.Check if the correct settings is turned on 4 page 17.
3.Check if the correct ports are open 4 page 4.
I cannot share with multiple screens at the same time.| 1.Check if the multiscreen setting is correct 4 page 19.
2.Multiple streams of Google Cast will not work.
I do not have touchback functionality.| 1.Check if you connecting from Windows or macOS using the EShare client app
2.Check if the touch enabled on the EShare server side 4 p.21
I cannot control / make annotation on the display while mirroring with the EShare Client application.| 1.Check if you set the right settings 4 page 17.
2.Check if there is a pop-up message in the bottom right corner, which say the presenter to grant permission.
Some browsers/websites/ apps show me the option to cast to the display directly. How does this work?| 1. Please refer to the manual of the specific
browser/website or application.
The stream is not smooth in Multiview with more than 4 devices connected.| 1. If more than 4 still images or 1 movie are not
displayed properly, please check the performance of the network, as this needs good bandwidth.

REVISION HISTORY

-Added Chapter Touchback enable on macOS -Added to Chapter Supported functions about the extended display functionality

SHARP CORPORATION

References

• H1.ee-share.com

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