beko CNE366E30ZXP Refrigerator User Manual

**beko CNE366E30ZXP Refrigerator User Manual

**

Please read this user manual first!

Dear Customer,

We hope that your product, which has been produced in modern plants and checked under the most meticulous quality control procedures, will provide you an effective service.

Therefore, read this entire user manual carefully before using the product and keep it as a reference. If you handover the product to someone else, give the user manual as well.

The user manual will help you use the product in a fast and safe way.

• Read the manual before installing and operating the product.
• Make sure you read the safety instructions.
• Keep the manual in an easily accessible place as you may need it later.
• Read the other documents given with the product. Remember that this user manual is also applicable for several other models. Differences between models will be identified in the manual.

Explanation of symbols Throughout this user manual the following symbols are used:

Important information or useful tips.

Warning against dangerous conditions for life and property.

Warning against electric voltage.

Warning: Risk of fire / Flammable materials

INFORMATION

The model information as stored in the product data base can be reached by entering following website and searching for your model identifier (*) found on energy label.
https://eprel.ec.europa.eu/

Safety and environment instructions

This section provides the safety instructions necessary to prevent the risk of injury and material damage. Failure to observe these instructions will invalidate all types of product warranty.

Intended use

WARNING:
Keep ventilation openings, in the appliance enclosure or in the builtinstructure, clear of obstruction.

WARNING:
Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.

WARNING:
Do not damage the refrigerant circuit.

WARNING:
Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.

This appliance is intended to be used in household and similar applications such as

• staff kitchen areas in shops, offices and other working environments;
• farm houses and by clients in hotels, motels and other residential type environments;
• bed and breakfast type environments;
• catering and similar non-retail applications.

General safety

• This product should not beused by persons with physical, sensory and mental disabilities, without sufficient knowledge and experience or by children. The device can only be used by such persons under  supervision and instruction of a person responsible for their safety. Children should not be allowed to play with this device.
• In case of malfunction, unplug the device.
• After unplugging, wait at least 5 minutes before plugging in again.
• Unplug the product when not in use.
• Do not touch the plug with wet hands! Do not pull the cable to plug off, always hold the plug.
• Do not plug in the refrigerator if the socket is loose.
• Unplug the product during installation, maintenance, cleaning and repair.
• If the product will not be used for a while, unplug the product and remove any food inside.
• Do not use the product when the compartment with circuit cards located on the upper back part of the product (electrical card box cover) (1) is

Safety and environment instructions

• Do not use steam or steamed cleaning materials for cleaning the refrigerator and melting the ice inside. Steam may contact the electrified areas and cause short circuit or electric shock!
• Do not wash the product by spraying or pouring water on it! Danger of electric shock!
• In case of malfunction, do not use the product, as it may cause electric shock. Contact the authorised service before doing anything.
• WARNING: When positioningthe appliance, ensure the supply cord is not trapped or damaged
• WARNING: Do not locatemultiple portable socketoutlets or portable power supplies at the rear of the appliance.
• Plug the product into an earthed socket. Earthing must be done by a qualified electrician.
• If the product has LED type lighting, contact the authorised service for replacing or in case of any problem.
• Do not touch frozen food with wet hands! It may adhere to your hands!
• Do not place liquids in bottles and cans into the freezer compartment. They may explode.
• Place liquids in upright position after tightly closing the lid.
• Do not spray flammable substances near the product, as it may burn or explode.
• Do not keep flammable materials and products with  flammable gas (sprays, etc.) in the refrigerator.
• Do not place containers holding liquids on top of the product. Splashing water on an electrified part may cause electric shock and risk of fire.
• Exposing the product to rain, snow, sunlight and wind will cause electrical danger. When relocating the product, do not pull by holding the door handle. The handle may come off.
• Take care to avoid trapping any part of your hands or body in any of the moving parts inside the product.
• Do not step or lean on the door, drawers and similar parts of the refrigerator. This will cause the product to fall down and cause damage to the parts.
• Take care not to trap the power cable.

HC warning

If the product comprises a cooling system using R600a gas, take care to avoid damaging the cooling system and its pipe while using and moving the product. This gas is flammable. If the cooling system is damaged, keep the product away from sources of fire and ventilate the room immediately.

The label on the inner left side indicates the type of gas used in the product.

For models with

water dispenser

• Pressure for cold water inletshall be maximum 90 psi (6.2 bar). If your water pressure exceeds 80 psi (5.5 bar), use a pressure limiting valve in your mains system. If you do not know how to check your water pressure, ask for the help of a professional plumber.
• If there is risk of water hammer effect in your installation, always use a water hammer prevention equipment in your installation. Consult Professional plumbers if you are not sure that there is no water hammer effect in your installation.
• Do not install on the hot water inlet. Take precautions against of the risk of freezing of the hoses. Water temperature operating interval shall be 33°F (0.6°C) minimum and 100°F (38°C) maximum.
• Use drinking water only.

Intended use

• This product is designed for home use. It is not intended for commercial use.
• The product should be used to store food and beverages only.
• Do not keep sensitive products requiring controlled temperatures (vaccines, heat sensitive medication,  medical supplies, etc.) in the refrigerator.
• The manufacturer assumes no responsibility for any damage due to misuse or mishandling.
• Original spare parts will beprovided for 10 years, following the product purchasing date.

Child safety

• Keep packaging materials out of children’s reach.
• Do not allow the children to play with the product.
• If the product’s door comprises a lock, keep the key out of children’s reach.

Compliance with WEEE Directive and Disposing of the Waste Product

This product complies with EU WEEE Directive (2012/19/EU).

This product bears a classification symbol for waste electrical and electronic equipment (WEEE). This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.

Compliance with RoHS Directive

• This product complies with EU WEEE Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

Package information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

Your Refrigerator

1. Adjustable door shelves
2. Indıcator Panel
3. Egg tray
4. Bottle shelf
5. Adjustable front feet
6. Freezer compartment
7. Freezer fan
8. Crisper
9. The dairy (cold storage) bin
10. Chiller cover and glass
11. Adjustable shelves
12. Wine cellar
13. Fan
14. VioLED

• May not be available in all models

Figures that take place in this instruction manual are schematic and may not correspond exactly with your product. If the subject parts are not included in the product you have purchased, then it is valid for other models.

Installation

Appropriate

Installation Location Contact an Authorized Service for theinstallation of the product. In order to prepare the product for use, refer the information in the user manual and ensure that electrical installation and water installation are appropriate. If not, call a qualified electrician and technician to have any necessary arrangements carried out.

WARNING:
Manufacturer shall not be held liable for damages that may arise from procedures carried out by unauthorized persons.

WARNING:
Product must not be plugged in during installation. Otherwise, there is the risk of death or serious injury!

WARNING:
If the door clearance of the room where the product shall be place is so tight to prevent passing of the product, remove the door of the room and pass the product through the door by turning it to its side; if this does not work, contact the authorized service.

• Place the product on an even floor surface to prevent jolts.
• Install the product at least 30 cm away from heat sources such as hobs, heater cores and stoves and at least 5 cm away from electrical ovens.
• Product must not be subjected to direct sun light and kept in humid places.
• Appropriate air ventilation must be provided around your product in order to achieve an efficient operation. If the product is to be placed in a recess in the wall, pay attention to leave at least 5 cm distance with the ceiling and side walls.
• Your product requires adequate air circulation to function efficiently. If the product will be placed in an alcove, remember to leave at least 5 cm clearance between the product and the ceiling, rear wall and the side walls.
• If the product will be placed in an alcove, remember to leave at least 5 cm clearance between the product and the ceiling, rear wall and the side walls. Check if the rear wall clearance protection component is present at its location (if provided with the product). If the component is not available, or if it is lost or fallen, position the product so that at least 5 cm clearance shall be left between the rear surface of the product and the wall of the room. The clearance at the rear is important for efficient operation of the product.

Attaching the plastic wedges

Attaching the plastic wedges Use the plastic wedges in the provided with the product to provide sufficient space for air circulation between the product and the wall.

1.  To attach the wedges, remove the screws on the product and use the screws provided with the wedges.
2. Attach 2 plastic wedges on the ventilation cover as shown in the figure.

Adjusting the Feet

If the product stands unbalanced after installation, adjust the feet on the front by rotating them to the right or left.

Electrical Connection

WARNING:
Do not make connections via extension cables or multi-plugs.

WARNING:
Damaged power cable must be replaced by the Authorized Service Agent.

If two coolers are to be installed side by side, there should be at least 4 cm distance between them

• Our company shall not be liable for any damages that will arise when the product is used without grounding and electrical connection in accordance with the national regulations.
• Power cable plug must be within easy reach after installation.
• Do not extension cords or cordless multiple outlets between your product and the wall outlet.

Preparation

• For a freestanding appliance; ‘this refrigerating appliance is not intended to be used as a built-in appliance.
• Your refrigerator should be installed atleast 30 cm away from heat sources such as hobs, ovens, central heater and stoves and at least 5 cm away from electrical ovens and should not be located under direct sunlight.
• The ambient temperature of the room where you install your refrigerator should at least be -5°C. Operating your refrigerator under cooler conditions is not recommended with regard to its efficiency.
• Please make sure that the interior of your refrigerator is cleaned thoroughly.
• If two refrigerators are to be installed side by side, there should be at least 2 cm distance between them.
• When you operate your refrigerator for the first time, please observe the following instructions during the initial six hours.
• The door should not be openedfrequently.
• It must be operated empty without any food in it.
• Do not unplug your refrigerator. If a power failure occurs out of your control, please see the warnings in the “Recommended solutions for theproblems” section.
• Original packaging and foam materials should be kept for future transportations or moving.
• The baskets/drawers that are provided with the chill compartment must always be in use for low energy consumption and for better storage conditions.
• Food contact with the temperature sensor in the freezer compartment may increase energy consumption of the appliance. Thus any contact with the sensor(s) must be avoided.
• In some models, the instrument panel automatically turns off 5 minutes after the door has closed. It will be reactivated when the door has opened or pressed on any key.
• Due to temperature change as a result of opening/closing the product door during operation, condensation on the door/body shelves and the glass containers is normal.
• Since hot and humid air will not directly penetrate into your product when the doors are not opened, your product will optimize itself in conditions sufficient to protect your food. Functions and components such as compressor, fan, heater, defrost, lighting, display and so on will operate according to the needs to consume minimum energy under these circumstances.

Operating the product

Indicator panel

Indicator panel allows you to set the temperature and control the other functions related to the product without opening the door of the product. Just press the inscriptions on relevant buttons for function settings.

High temperature / Error status indicator

This indicator ( ) illuminates in case of power failure, high temperature and error warnings.

When the temperature of the freezer compartment is heated up to a critical level for the frozen food, the maximum value reached by the freezer compartment temperature flashes on the digital indicator. Check the food in the freezer compartment.

This is not a malfunction. The warning may be deleted by pressing any button or on high temperature alarm off button. (Cancelling by pressing any button is not applicable for every model.) This indicator ( ) illuminated when a sensor failure occurs, too. When this indicator is illuminated, “E” and figures such as “1,2,3…” are displayed alternatively on the temperature indicator. These figures on the indicator inform the service personnel about the error.

Energy saving function (display off)
If the product doors are kept closed for a long time energy saving function is automatically activated and energy saving symbol is illuminated. ( ) When energy saving function is activated, all symbols on the display other than energy saving symbol will turn off. When the Energy Saving function is activated, if any button is pressed or the

Figures in this user manual are schematic and may not match the product exactly. If the subject parts are not included in the product you have purchased, then those parts are valid for other models.

Operating the product

door is opened, energy saving function will be canceled and the symbols on display will return to normal. Energy saving function is activated during delivery from factory and cannot be canceled.

Quick fridge function
The button has two functions. To activate or deactivate the quick cool function press it briefly. Quick Cool indicator will turn off and the product will return to its normal settings. (  )

Use quick cooling function when you want to quickly cool the food placed in the fridge compartment. If you want to cool large amounts of fresh food, activate this function before putting the food into the product.

If you do not cancel it, quick cooling will cancel itself automatically after 1 hours or when the fridge compartment reaches to the required temperature.

If you press the quick cooling button repeatedly with short intervals, the electronic circuit protection will be activated and the compressor will not start up immediately.

This function is not recalled when power restores after a power failure.

Fridge compartment temperature

setting button Press this button to set the temperature of the fridge compartment to 8,7,6, 5,4,3, 2 ,1 ,8… respectively. Press this button to set the fridge compartment temperature to the desired value. ( )

Vacation Function
In order to activate vacation function, press the this button ( ) for 3 seconds, and the vacation mode indicator ( ) will be activated. When the vacation function is activated, “- -” is displayed on the fridge compartment temperature indicator and no active cooling is performed on the fridge compartment. It is not suitable to keep the food in the fridge compartment when this function is activated. Other compartments shall be continued to be cooled as per their set temperature. To cancel this function press Vacation function button again.

Termination of the High
Temperature Warning: In case of power failure/high temperature warning, you may delete the warning ( ) by pressing any button on the indicator or high temperature alarm off button for 1 second after checking the food inside the freezer compartment.
Note: Cancelling by pressing any button is not applicable for every model.

Key lock
Press key lock button ( 3 ) simultaneously for 3 seconds. Key lock symbol

( ) will light up and key lock mode will be activated. Buttons will not function if the Key lock mode is active. Press key lock button simultaneously for 3 seconds again. Key lock symbol will turn off and the key lock mode will be exited. ress the key lock button if you want
to prevent changing of the temperature setting of the refrigerator ( ).

Eco fuzzy
Press and hold eco fuzzy button for 1 seconds to activate eco fuzzy function. Refrigerator will start operating in the most economic mode at least 6 hours later and the economic usage indicator will turn on when the function is active. Press and hold eco fuzzy function button for 3 seconds to deactivate eco fuzzy function. This indicator is illuminated after 6 hours when eco fuzzy is activated.

Freezer compartment temperature
setting button Press this button to set the temperature of the freezer compartment to -18,-19,- 20,-21, -22, -23,-24, -18… respectively. Press this button to set the freezer compartment temperature to the desired value.( )

Quick freeze function button/ icematic on-off button
Press this button to activate or deactivate the quick freezing function. When you activate the function, the freezer compartment will be cooled to a temperature lower than the set value. ( )To turn on and off the icematic press and hold it for 3 seconds.

Use the quick freeze function when you want to quickly freeze the food placed in fridge compartment. If you want to freeze large amounts of fresh food, activate this function before putting the food into the product.

If you do not cancel it, Quick Freeze will cancel itself automatically after 24 hours or when the fridge compartment reaches to the required temperature.

This function is not recalled when power restores after a power failure.

Economic usage indicator

Indicates that the product is running in energy-efficient mode. This indicator will be active if the Freezer Compartment temperature is set to -18 or the energy efficient cooling is being performed due to Eco-Extra function.

Economic usage indicator is turned off when quick cooling or quick freeze functions are selected.

Dual cooling system

Your refrigerator is equipped with three separate cooling systems to cool the fresh food compartment, frozen food compartment. Thus, air and odour in the fresh food compartment and frozen food compartment do not get mixed. Thanks to these two separate cooling systems, cooling speed is much higher then other refrigerators. Also additional power saving is provided since the defrosting is performed individually.

Freezing fresh food

• Wrap the food or place them in a covered container before putting them in the refrigerator.
• Hot food and beverages must cool down to the room temperature before putting them in the refrigerator.
• The food that you want to freeze must be fresh and in good quality.
• Divided the food into portions according to your family’s daily or meal based consumption needs.
• Pack the food in an airtight manner to prevent them from drying even if   they are going to be stored for a short time.
• Materials to be used for packaging must be tear-proof and resistant to cold, humidity, odour, oils and acids and they must also be airtight. Moreover, they must be well closed and they must be made from easyto-use materials that are suitable for deep-freezers.
• Take special care not to mix already frozen food and fresh food.(They should not to be allowed to come in contact with the previously frozen items to prevent their partial thawing.)
• Frozen food must be used immediately after they are thawed and they should never be re-frozen.
• Do not freeze too large quantities of food at one time. The quality of the food is best preserved when it is frozen right through to the core as quickly as possible.
• Placing warm food into the freezer compartment causes the cooling system to operate continuously until the food is frozen solid.
• Maximum frozen food storage volume is achieved without using the drawers and the upper shelf cover provided in the freezer compartment. Energy consumption of your appliance is declared while the freezer compartment is fully loaded on shelves without the use of the drawers and upper shelf cover. Use the given wire shelf at the bottom of the freezer compartment for a better energy consumption performance.
• It is recommended that you place foodstuffs on top shelf of freezer for initial freezing.
• It is advised that provided cold packs are used as described below prior to using quick freeze function. It improves storage and quıck – freezing performance of your freezer compartment.
• Maximum frozen food storage volume is achieved without using the drawers and the upper shelf cover provided in the freezer compartment. Energy consumption of your appliance is declared while the freezer compartment is fully loaded on shelves without the use of the drawers and upper shelf cover. Use the given wire shelf at the bottom of the freezer compartment for a better energy consumption performance.
• It is recommended that you place foodstuffs on top shelf of freezer for initial freezing.

refrigerator will return to its previous mode when the process is over.
-18°C or colder| 2°C| Use these settings if you think that your fridge compartment is not cold enough because of the hot ambient conditions or frequent opening and closing of the door.
-18°C or colder| Quick Fridge| Use this function when you place too much into the fridge compartment or when you need to cool your food quickly. It is recommended that you activate Quick Fridge function 4-8 hours before placing the food.

Recommendations for preserving the frozen food

• Frozen food that you have purchasedshould be stored in accordance with the frozen food manufacturer’s instructions for a ( 4 star) frozen food storage compartment.
• Note the following to ensure that the high quality achieved by the frozen food manufacturer and the food retailer is maintained:

1. Put packets in the freezer as quickly as possible after purchase.
2. Make sure that contents of the package are labelled and dated.
3. Check whether the “Use By” and “Best Before” dates on the packaging are exceed or not.

Placing the food

Freezercompartmentshelves| Various frozen food suchas meat, fish, ice cream,vegetables and etc.
---|---
Egg holder| Egg
Fridgecompartmentshelves| Food in pans, coveredplates and closedcontainers
Fridgecompartmentdoor shelves| Small and packaged foodor beverage (such as milk,fruit juice, beer and etc.)
Crisper| Vegetables and fruits
Chillercompartment| Delicatessen products(cheese, butter, salamiand etc.)

Deep-freeze information

Food must be frozen as rapidly as possible when they are put in a refrigerator in order to keep them in good quality. It is possible to preserve the food for a long time only at -18°C or lower temperatures. You can keep the freshness of food for many months (at -18°C or lower temperatures in the deep freeze).

Divided the food into portions according to your family’s daily or meal based consumption needs.

Pack the food in an airtight manner to prevent them from drying even if they are going to be stored for a short time.

• Materials necessary for packaging:
• Cold resistant adhesive tape
• Self adhesive label
• Rubber rings
• Pen

Materials to be used for packaging the foodstuff must be tear-proof and resistant to cold, humidity, odour, oils and acids. Foods to be frozen should not be allowed to come in contact with the previously frozen items to prevent them from getting thawed partially.
Frozen food must be used immediately after they are thawed and they should never be re-frozen.

Changing the door opening direction

Door opening direction of your refrigerator can be changed according to the place you are using it. If this is necessary, please call your nearest Authorized Service.

Recommendations for freshfood compartment

• May not be available in all models In case of multiple options are present glass shelves must be placed so that the air outlets at the backwall are not blocked, prefably air outlets are remaining below the glass shelf. This combination may help impoving air distribution and energy efficiency.

Open door warning

An audio warning will be given when the fridge or freezer compartment door of your product is left open for a certain period of time. This audio warning signal will mute when any button on the indicator is pressed or when the door is closed.

Changing the illumination lamp

To change the Bulb/LED used for illumination of your refrigerator, call your AuthorisedService. The lamp(s) used in this appliance is not suitable for household room illumination. The intended purpose of this lamp is to assist the user to place foodstuffs in the refrigerator/freezer in a safe and comfortable way.
The lamps used in this appliance have to withstand extreme physical conditions such as temperatures below -20 °C. (only chest and upright freezer)

Photocatalytic Module (FreshGuard)

Thanks to this module positioned on the ceiling of the fresh food compartment; the cleaned air can re-enter the air circulation, while the air is actively passed over the titanium dioxide-coated photocatalytic filter. In this way, bad odours are removed from the interior of the refrigerator before becoming permeated with the food surfaces, and at the same time, a hygienic air circulation is achieved via disinfected air. This is achieved thanks to the fan, UV-A LED and the titanium dioxide-coated odour filter located into the module on the ceiling. The photocatalytic module shall be automatically activated periodically. If the door of the fresh food compartment is opened while the module is active, the fan and UV-A LED will not operate temporarily, but will resume operation once the door is  closed. In case of a power outage whilethe module is running, the module will resume operation from the point it stopped once the power is restored.

Note: To prevent bad odours that may occur with the mixture of odours from different types of food, we recommend you to store aromatic food such as cheese, olives and delicatessen in their packaging and with their lids closed. For the safety of other food stored, hygienic storage conditions and to prevent bad odours, we recommend you to remove the food that you have observed to be spoilt from the refrigerator as soon as possible.

The dairy (cold storage) bin

Provides lower temperature within the refrigerator compartment. Use this bin to store delicatessen (salami, sausages, dairy products and etc. ) that requires lower storage temperature or meat, chicken or fish products for immediate consumption. Do not store fruits and vegetables inside this bin.

Blue light/HarvestFresh

• May not be available in all models

For the blue light,
Fruits and vegetables stored in the crispers that are illuminated with a blue light continue their photosynthesis by means of the wavelength effect of blue light and thus preserve their vitamin content.

ForHarvestFresh,
Fruits and vegetables stored in crispers illuminated with the HarvestFresh technology preserve their vitamins for a longer time thanks to the blue, green, red lights and dark cycles, which simulate a day cycle. If you open the door of the refrigerator during the dark period of the HarvestFresh technology, the refrigerator will automatically detect this and enable the blue-green or red light to illuminate the crisper for your convenience. After you have closed the door of the refrigerator, the dark period will continue, representing the night time in a day cycle.

Maintenance and cleaning

Cleaning your fridge at regular intervals will extend the service life of the product

WARNING:

Unplug the product before cleaning it.

• Never use gasoline, benzene or similar substances for cleaning purposes.
• Never use any sharp and abrasive tools, soap, household cleaners, detergent and wax polish for cleaning.
• For non-No Frost products, water dropsand frosting up to a fingerbreadth occur on the rear wall of the Fridge  compartment. Do not clean it; never apply oil or similar agents on it.
• Only use slightly damp microfiber cloths to clean the outer surface of the product. Sponges and other types of cleaning cloths may scratch the surface
• Dissolve one teaspoon of bi-carbonate in half litre of water. Soak a cloth with the solution and wrung it thoroughly. Wipe the interior of the refrigerator with this cloth and the dry thoroughly.
• Make sure that no water enters the lamp housing and other electrical items.
• If you will not use the refrigerator for a long period of time, unplug it, remove all food inside, clean it and leave the door ajar.
• Check regularly that the door gaskets are clean. If not, clean them.
• To remove door and body shelves, remove all of its contents.
• Remove the door shelves by pulling them up. After cleaning, slide them from top to bottom to install.
• Never use cleaning agents or water that contain chlorine to clean the outer surfaces and chromium coated parts of the product. Chlorine causes corrosion on such metal surfaces.

Avoiding bad odours

• Materials that may cause odour are not used in the production of our refrigerators. However, due to inappropriate food preserving conditions and not cleaning the inner surface of the refrigerator as required can bring forth the problem of odour. Pay attention to following to avoid this problem:
• Keeping the refrigerator clean is important. Food residuals, stains, etc. can cause odour. Therefore, clean the refrigerator with bi-carbonate dissolved in water every few months. Never use detergents or soap.
• Keep the food in closed containers. Microorganisms spreading out from uncovered containers can cause unpleasant odours.
• Never keep the food that have passed best before dates and spoiled in the refrigerator.

Protecting the plastic surfaces

Do not put liquid oils or oil-cooked meals in your refrigerator in unsealed containers as they damage the plastic surfaces of the refrigerator. If oil is spilled or smeared onto the plastic surfaces, clean and rinse the relevant part of the surface at once with warm water.

Troubleshooting

Check this list before contacting the
service. Doing so will save you timeand money. This list includes frequent complaints that are not related to faulty workmanship or materials. Certain features mentioned herein may not apply to your product.

The refrigerator is not working.

• The power plug is not fully settled. >>> Plug it in to settle completely into the socket.

• The fuse connected to the socket powering the product or the main fuse is blown. >>> Check the fuses. Condensation on the side wall of the cooler compartment (MULTI ZONE, COOL, CONTROL and FLEXI ZONE).

• The door is opened too frequently >>> Take care not to open the product’s door too frequently.

• The environment is too humid. >>> Do not install the product in humid environments.

• Foods containing liquids are kept in unsealed holders. >>> Keep the foods containing liquids in sealed holders.

• The product’s door is left open. >>> Do not keep the product’s door open for long periods.

• The thermostat is set to too lowtemperature. >>> Set the thermostat to appropriate temperature.
  Compressor is not working.

• In case of sudden power failure or pulling the power plug off and putting back on, the gas pressure in the product’s cooling system is not balanced, which triggers the compressor thermic safeguard. The product will restart after approximately 6 minutes. If the product does not restart after this period, contact the

• Defrosting is active. >>> This is normal for a fully-automatic defrosting product.
  The defrosting is carried out periodically.

• The product is not plugged in. >>> Make sure the power cord is plugged in.

• The temperature setting is incorrect. >>> Select the appropriate temperature setting.

• The power is out. >>> The product will continue to operate normally once the power is restored. The refrigerator’s operating noise is increasing while in use.

• The product’s operating performance may vary depending on the ambient temperature variations. This is normal and not a malfunction.
  The refrigerator runs too often or for too long.

• The new product may be larger than the previous one. Larger products will run for longer periods.

• The room temperature may be high. >>> The product will normally run for long periods in higher room temperature.

• The product may have been recently lugged in or a new food item is placed inside. >>> The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside. This is normal.

• Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food into the product.

• The doors were opened frequently or kept open for long periods. >>> The warm air moving inside will cause the product to run longer. Do not open the doors too frequently

• The freezer or cooler door may be ajar. >>> Check that the doors are fully closed.

• The product may be set to temperature too low. >>> Set the temperature to a  higher degree and wait for the product to reach the adjusted temperature.

• The cooler or freezer door washer may be dirty, worn out, broken or not properly settled. >>> Clean or replace the washer. Damaged  torn door washer will cause the product to run for longer periods to preserve the current temperature.
  The freezer temperature is very  low, but the cooler temperature is adequate.

• The freezer compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.
  The cooler temperature is very low, but the freezer temperature is adequate.

• The cooler compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.
  The food items kept in cooler compartment drawers are frozen.

• The cooler compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.
  The temperature in the cooler or the freezer is too high.

• The cooler compartment temperature is set to a very high degree. >>> Temperature setting of the cooler compartment has an effect on the temperature in the freezer compartment. Wait until the temperature of relevant parts reach

• the sufficient level by changing the temperature of cooler or freezer compartments.

• The doors were opened frequently orb kept open for long periods. >>> Do not open the doors too frequently.

• The door may be ajar. >>> Fully close the door.

• The product may have been recently plugged in or a new food item is placed inside. >>> This is normal. The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside.

• Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food into the product.
  Shaking or noise.

• The ground is not level or durable. >>> If the product is shaking when moved slowly, adjust the stands to balance the product. Also make sure the ground is sufficiently durable to bear the product.

• Any items placed on the product maycause noise. >>> Remove any items placed on the product.
  The product is making noise of liquid flowing, spraying etc.

• The product’s operating principles involve liquid and gas flows. >>> This is normal and not a malfunction.
  There is sound of wind blowing coming from the product.

• The product uses a fan for the cooling process. This is normal and not a malfunction. There is condensation on the product’s internal walls.

• Hot or humid weather will increase icing and condensation. This is normal and not a malfunction.

• The doors were opened frequently or kept open for long periods. >>> Do not open the doors too frequently; if open, close the door.

• The door may be ajar. >>> Fully close the door.
  There is condensation on the product’s exterior or between the doors.

• The ambient weather may be humid, this is quite normal in humid weather. >>> The condensation will dissipate when the humidity is reduced.
  The interior smells bad.

• The product is not cleaned regularly. >>> Clean the interior regularly using sponge, warm water and carbonated water.

• Certain holders and packaging materials may cause odour. >>> Use holders and packaging materials without free of odour.

• The foods were placed in unsealedholders. >>> Keep the foods in sealed holders. Micro-organisms may spread out of unsealed food items and cause malodour. Remove any expired or spoilt foods from the product.
  The door is not closing.

• Food packages may be blocking the door. >>> Relocate any items blocking the doors.

• The product is not standing in full upright position on the ground. >>> Adjust the stands to balance the product.

• The ground is not level or durable. >>> Make sure the ground is level and sufficiently durable to bear the product.
  The vegetable bin is jammed.

• The food items may be in contact with the upper section of the drawer. >>> Reorganize the food items in the drawer.
  If The Surface Of The Product Is Hot.

• High temperatures may be observed between the two doors, on the side panels and at the rear grill while the product is operating. This is normal and does not require service maintenance!Be careful when touching these areas.
  WARNING:
  If the problem persists after following the instructions in this section, contact your vendor or an Authorised Service. Do not try to repair the product.

DISCLAIMER / WARNING
Some (simple) failures can be adequately handled by the end-user without any safety issue or unsafe use arising, provided that they are carried out within the limits and in accordance with the following instructions (see the “Self- Repair” section).

Therefore, unless otherwise authorized in the “Self-Repair” section below, repairs shall be addressed to registered professional repairers in order to avoid safety issues. A registered professional repairer is a professional repairer that has been granted access to the instructions and spare parts list of this product by the manufacturer according to the methods described in legislative acts pursuant to Directive 2009/125/EC.

However, only the service agent (i.e. authorized professional repairers) that you can reach through the phone number given in the user manual/warranty card or through your authorized dealer may provide service under the guarantee terms. Therefore, please be advised that repairs by professional repairers (who are not authorized by Beko) shall void the guarantee.

Self-Repair
Self-repair can be done by the end-user with regard to the following spare parts: door handles,door hinges, trays, baskets and door gaskets (an updated list is also available in support.beko.com as of 1st March 2021).

Moreover, to ensure product safety and to prevent risk of serious injury, the mentioned selfrepair shall be done following the instructions in the user manual for self-repair or which are available in support.beko.com. For your safety, unplug the product before attempting any selfrepair.

Repair and repair attempts by end-users for parts not included in such list and/or not following the instructions in the user manuals for self-repair or which are available in support.beko.com, might give raise to safety issues not attributable to Beko, and will void the warranty of the product.

Therefore, it is highly recommended that endusers refrain from the attempt to carry out repairs falling outside the mentioned list of spare parts, contacting in such cases authorized professional repairers or registered professional repairers. On the contrary, such attempts by end-users may cause safety issues and damage the product and subsequently cause fire, flood, electrocution and serious personal injury to occur. By way of example, but not limited to, the following repairs must be addressed to authorized professional repairers or registered professional repairers: compressor, cooling  circuit, main board,inverter board, display board, etc.

The manufacturer/seller cannot be held liable in any case where end-users do not comply with the above.

The spare part availability of the refrigerator that you purchased is 10 years. During this period, original spare parts will be available to operate the refrigerator properly  The minimum duration of guarantee of the refrigerator that you purchased is 24 months. This product is equipped with a lighting source of the “G” energy class. The lighting source in this product shall only be replaced by professional repairers.

Packaging sorting information Please scan the QR code which places on the outer packaging of the product to find all the information relating to the packaging and how to manage the packaging waste.

References

• Beko Global

Read User Manual Online (PDF format)

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