alcatel LINKZONE 4G LTE Cat4 Mobile WiFi Device User Manual

: June 12, 2024
: Alcatel

Table of Contents

alcatel LINKZONE 4G LTE Cat4 Mobile WiFi Device
Product Information
Safety precautions
Web UI configuration
Connection
Usage
Message
Settings
More
Battery charging
Warranty
Q&A
Warning and precautions
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

alcatel LINKZONE 4G LTE Cat4 Mobile WiFi Device

alcatel-LINKZONE-4G-LTE-Cat4-Mobile-WiFi-Device-
PRODUCT

Product Information

This product is a wireless device that requires careful and safe use. It comes with a user manual that provides instructions on how to configure the web user interface, safety precautions, battery charging, warranty information, Q&A, and warning and precautions. The product is compliant with the ecodesign directive 2009/125/EC and may require different chargers based on jurisdiction.

Safety precautions

Read.the.safety.precautions.carefully.to.ensure.the.correct.and.safe.use.of.your.wireless.device . alcatel-LINKZONE-4G-LTE-Cat4-Mobile-WiFi-Device-FIG-1

It. is. recommended. that. the. equipment. only. be. used. in. the. environment. where. temperature. is. between.0°C.and.45°C.and.humidity.is.between.10%.to.90%..

CHARGERS (Optional)

Remove the battery first if you intend to connect the device to a power outlet for a period of more than 7 days. Otherwise, it may damage the battery. Your LinkZone can still function without a battery provided it is connected via a USB cable to a power supply.
Mains.powered.chargers.will.operate.within.the.temperature.range.of:.0°C.to.40°C.
The.chargers.designed.for.your.device.meet.with.the.safety.standard.of.technology.equipment. and.office.equipment.use..

They. are. also. compliant. to. the. ecodesign. directive. 2009/125/EC.. Due. to. different. applicable electrical. specifications,. a. charger. you. purchased. in. one. jurisdiction. may. not. work. in. another. jurisdiction..They.should.be.used.for.this.purpose.only.

Web UI configuration

Log into the configuration page
Open.the.browser.and.enter.this.address.http://192.168.1.1.
You.can.find.the.default.password.on.the.label.located.on.the.underside.of.the.battery.cover.

Icon description

alcatel-LINKZONE-4G-LTE-Cat4-Mobile-WiFi-Device-FIG-2

Connection

Click.the.“Connection”.area.to.open.the.menu..This.includes.connection.info,.upload/download usage.(for.a.connected.duration),.network.technology,.battery.status,.number.of.devices.connected.

Connection information

Turn on/off Key:.Connect/disconnect.from.internet.
Network information:.Display.Operator.name..If.network.is.roaming,.the.icon.“R”.appears.on.the. right.of.operator.name,.otherwise,.hidden.“R”.icon.

Usage information
A.current.usage.time.and.data.is.displayed:

Total.time.duration.for.current.connection.in.HH:MM.(e.g:.12Hrs.02.Mins).
Total.data.for.current.connection.in.MB.or.GB.

Signal & technology information

Signal icon:.Shows.the.signal.strength..The.icon.is.grey.when.there.is.no.service.
Network technology:. 2G,.3G,.4G. in different networks Icon is.empty in disconnected and no service status.

Battery information

Low.power.
Different.battery.levels.

Connected devices information

This.component.shows.the.connected.devices.to.LinkZone.
Device list edit Click numbers to view detail connected devices Click. .to.edit the device name Block list edit:.Click.Block.or.unblock.to.manage.device.list,.but.USB.device.can’t.be.blocked.

Usage

Usage information

Home: Local download + upload usage, current volume/total volume; Clear all data when starting a new period cycle.
Roaming: Current Roaming Data and Total Roaming Data.
Duration: Duration time for each connection; total duration time for a specified connection period.

Usage setting
Click on the top right of the option menu and select Usage setting to set usage data.

Clear history

Click top right option menu and select Clear History in the draw menu.
When it is billing day, the whole usage database will be cleared automatically.
If usage or time excessed the limitation and you set a new usage or time limitation plan, the previous database will be cleared automatically.
If usage or time hasn’t excessed the limitation and you set a new usage or time limitation plan, the database will not be cleared.

Message

Click the SMS area to enter the Message interface, the following items are included:
+New message: Create new SMS.
Draft : Save the unsent SMS.

Delete SMS. :
Send SMS fail. :
Option Menu.
- SMS settings.
- Delete all messages.

Read/Reply/Forward SMS
Double click a message to read the entire message. At the same time a SMS box is displayed for Reply/Forward

Settings

Click Settings to enter the Settings area and the following items are included.
Wi-Fi Settings: Set the parameters related to Wi-Fi.

802.11 Mode: Select the mode used, such as 802.11 b/802.11 g/802.11 n.
SSID: This is the name of the Wi-Fi network, which was used to identify your Wi-Fi network. The length of the SSID should be 1-32 characters including “_”.
SSID Broadcast : The default setting is “Enable”.
Wi-Fi Channel: Different domains have different channels (Channel 1~11 in FCC (US)/IC (Canada); Channel 1~13 in ETSI (Europe); Channel 1~13 in MKK (Japan)).
Max Number of Users: Set the maximum number of Wi-Fi users. The default and maximum value is “15”.
Security: Set the cipher for Wi-Fi; Select an encryption mode in the list and set your password. If you select “Disable”, any Wi-Fi enabled device can connect to the device without the password.
WEP: Lower security. Works with older Wi-Fi devices. Recommended only if your devices don’t support WPA or WPA2.
WPA: A strong security standard, supported by most Wi-Fi devices. 8 to 63 ASCII characters needed.
WPA2: A stronger, newer security standard. Limited to newer Wi-Fi devices. 8 to 63 ASCII characters needed.

Login Settings: Define your login password

Login password characters: 4-16, if exceeds 16 characters, you are not allow to proceed.
If an invalid character is input, error message is displayed under user name and data is not saved.
Password can contain letters, numbers, and symbols (ASCII characters 4-16), but not the following: ” ; \ & % + ‘ < > ?

Profile management: Edit your profile.

PIN Code Settings: PIN operation: include three behaviours: Enable/Disable/Modify.

Note:

When you entered the wrong PIN 3 times, PUK is needed. You can get this key from the operator.

PIN code: 4-8 digits.
Connection mode : Automatic or Manual
Network mode: Auto, 2G Only, 3G only, 4G only modes in draw down list.

Advanced Settings

DHCP

Router IP Address: The router’s IP address on the LAN. The default setting is “192.168.1.1”.
Subnet Mask: The router’s internal LAN subnet mask. The default setting is “255.255.255.0”.
Host Name: Name of web server.
DHCP Server: DHCP Server will automatically assign IP addresses to devices on the network. The default setting is “Enable”.
DHCP IP Pool : Set a range of IP addresses available to access.
DHCP Lease Time: Amount of time that a Wi-Fi enabled device can use its assigned IP address before it is required to renew the lease.
MAC Filter: MAC Filter is used to control specific MAC addresses to access, including Disable, Allow, and Deny.
Note: The maximum allowed MAC list is 10.
About: Display your device basic information.
Reboot: Restart the device.
Reset: Reset the device to the original factory settings

More

WPS

WPS mode: PBC (default) or WPS PIN:
If choose PBC mode, PBC button and guide reminder will display.
If choose WPS PIN, WPS PIN put in and guide reminder display. put in WPS pin then click Save to finish setting.

Online update
The device will check the software version automatically. If a new version has been detected a reminder icon will appear on the online home page and under ‘more functions’ at the same time.

Help
Click Help to open the User Manual.

Battery charging

Wall Charger charging
- When the device powers off, it will take a maximum of 3 hours to fully charge.
USB Cable charging
- Charge the device by connecting it to a PC with the USB cable.
- When the device powers off, it will take a maximum of 4 hours to fully charge.

Warranty

The device is warranted against any deviation from technical specifications for a period of twelve (12) months from the date specified on your original invoice1. Under the terms of this warranty, you must immediately inform your vendor in case of a conformity defect on this device, and present a proof of purchase. The vendor or repair center will decide whether to replace or repair this device, as appropriate. Repaired or replaced this device are warranted ONE (1) month unless there are statutory provisions to the contrary.

This warranty shall not apply to damage or defects to this device due to:

Not following the instructions for use or installation.
Not being compliant with technical and safety standards applicable in the geographical area where this device is used.
Improper maintenance of sources of energy, and of the overall electric installation.
Accidents or consequences of theft of the vehicle in which this device is transported, acts of vandalism, lightning, fire, humidity, infiltration of liquids, inclement weather.
Connecting to or integrating into this device any equipment not supplied or not recommended by the manufacturer.
Any servicing, modification or repair performed by individuals not authorised by the manufacturer, the vendor or the approved maintenance centre.
Use of this device for a purpose other than that for which it was designed.
Malfunctions caused by external causes (e.g., radio interference from other equipment, power voltage fluctuations).
Faulty connections resulting from unsatisfactory radio transmission or caused by the absence of radio relay coverage.

Warranty is also excluded for this device on which markings or serial numbers have been removed or altered. This device is also warranted against hidden defects (defects inherent in the design, manufacture, etc.).
There are no other express warranties than this printed limited warranty, expressed or implied, of any nature whatsoeve

The mandatory warranty period may vary if overriding statutory provisions are applicable in your jurisdiction

In no event shall the manufacturer be liable for incidental or consequential damages of any nature whatsoever, including but not limited to trading loss, commercial loss, to the full extent those damages can be disclaimed by law. Some countries/states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.

Q&A

Q: Which browser does the device support?
A: It supports Windows IE 8 and later, Google Chrome (Win, Mac), Firefox (Win, Mac), Opera (Win, Mac), Safari (Mac).
Q: Which OS does the device support?
A: It supports Windows 7/8/10, Mac OS 10.6.X – 10.10.X.
Q: How to connect to the device?
A: Open your wireless network connection list and select the relative SSID. Windows: Right-click Wireless network connection on the task bar, and select View Available Networks.
Mac : Pull down list from AirPort icon. Select the SSID from the dropdown menu.
iOS: Settings-›Wi-Fi. Choose the SSID from the available Networks.
Android: Settings->Wireless controls-> Wi-Fi settings. Choose SSID from the available Networks.
Q: What do I do if I see the SSID but failed to connect?
A: 1. Check the password you entered is the right one.
2. Check if WPS security is enabled on your PC? If so, check the device to see if it is expecting a WPS action from your PC.
Q: What to do if there is No service?
A: the possible reason are listed as bellow:
Unstable local signal.
Hardware problem.
You may:
1. If you are inside a building or near a structure that may be blocking the signal, change the position or location of the device. For example, try moving the device close to a window.
2. Check the hardware or use another device and retry.
Q: What to do if I forgot Wi-Fi Key?
A: You can reset the device to factory defaults by press Power key and WPS key together.
Q: Why the SSID does not appear in the wireless network list?
A: You can check the device as the suggestion bellow:

  * Check the device Status Display for error messages or information.
  * Refresh your network list on your computer.

Windows: Click Refresh Network List on the left side of the Wireless Network
Connection screen.
If that does not work you can try the following:

2. Open Network Connections.
3. Right-click Wireless Network Connection and select Properties.
4. Click the Wireless Networks tab.
5. Delete any unused wireless connections from the Preferred Networks list and click ОК.
6. Restart your computer.

Mac: Try rebooting your computer

Q: What to do if “PIN lock” or “PUK lock”?
A: The SIM card is locked. Log into the Web page and Enter your PIN code or PUK code you got from the operator.
Note: If you entered wrong PIN 3 times, then PUK is needed, and if the wrong PUK entered 10 times, the SIM card will be locked forever.
Q: How to connect/disconnect to the 4G/3G network?
A: Login the web browser, go to Connection and click “Connect/Disconnect” button.
Q: How to set a new PIN for my SIM card?
A: Log into the web browser. Go to Settings-> PIN Code Management.
Q: Where can I find information about Internet connectivity and Wi-Fi setup?
A: Log into the web browser. Go to Connection.
Q: How to check the volume and time i used before?
A: Log into the web browser. Go to Usage.
Q: How to search the network manually?
A: Log into the web browser. Go to Settings->Network mode, and choose manual for network selection.
Q: How to check the model number and firmware versions of my device?
A: Log into the web browser, and go to Settings-›About.
Q: Can I back up and restore my configuration settings?
A: Log into the web browser, and go to Settings->About.
Q: How do I connect to the internet automatically when I turn on the device?
A: Log into the web browser, and go to Settings-›Network mode->AUTO.
Q: How to change the SSID?
A: Log into the web browser, and go to Settings-›Wi-Fi settings.
Q: How to change the login password?
A: Log into the web browser, and go to Settings-›Login settings.
Q: How to change the Wi-Fi Key?
A: Los into the web browser, and go to Settings-›Wi-Fi settings.

Warning and precautions

Electronic Device
Turn off your device near high-precision electronic devices. The wireless device may affect the performance of these devices. Such devices include hearing aids, pacemakers, fire alarm system, automatic gates, and other automatic devices can be affected. If you are using an electronic medical device, consult the device manufacturer to confirm whether the radio wave affects the operation of this device.

Hospital

Pay attention to the following points in hospitals or health care facilities:
Do not take your wireless device into the operating room, intensive care unit, or coronary care unit
Do not use your wireless device at places for medical treatment where wireless device use is prohibited.

Storage Environment

Do not place magnetic storage media such as magnetic cards and floppy disks near the wireless device. Radiation from the wireless device may erase the information stored on them.
Do not put your wireless device and other accessories in containers with strong magnetic field, such as an induction cooker and a microwave oven. Otherwise, circuit failure, fire, or explosion may occur.
Do not leave your wireless device in a very hot or cold place. Otherwise, malfunction of the products, fire, or explosion may occur.
Do not subject your wireless device to serious collision or shock. Otherwise, wireless device malfunction, overheat, fire, or explosion may occur.

Children Safety

Put your wireless device in places beyond the reach of children. Do not allow children to use the wireless device without guidance.
Do not allow children to put the device in mouth.
Do not allow children to touch the small fittings. Otherwise, suffocation or gullet jam can be caused if children swallow the small fittings.

Operating Environment

The wireless device is not water-resistant. Keep it dry. Protect the wireless device from water or vapor. Do not touch the wireless device with a wet hand. Otherwise, short-circuit and malfunction of the product or electric shock may occur.
Do not use the wireless device in dusty, damp and dirty places or places with magnetic field. Otherwise, malfunction of the circuit may occur.
On a thunder stormy day, do not use your wireless device outdoors.
The wireless device may interfere with nearby TV sets, radio and PCs.
In accordance with international standards for radio frequency and radiation, use wireless device accessories approved by the manufacturer only.

Traffic Safety

When driving, do not use the device.
When switched on, this device emits electromagnetic waves that can interfere with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem, do not place this device on top of the dashboard or within an airbag deployment area.
Check with your car dealer or the car manufacturer to make sure that the dashboard is adequately shielded from this device RF energy.

Conditions of Use

Switch this device off before boarding an aircraft.
Switch this device off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, this device can interfere with other electrical or electronic devices, or equipment-using radio frequencies.
Switch this device off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, petrol station, chemical plant, or in any potentially explosive atmosphere.
When this device is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump, etc.
Do not let children use this device without supervision.
When replacing the cover, please note that this device may contain substances that could create an allergic reaction.
Always handle this device with care and keep it in a clean and dust-free place.
Do not open, dismantle or attempt to repair this device yourself.
Do not drop, throw or bend this device.
Do not paint it.

WEEE Approval

This device is in compliance with the essential requirements and other relevant provisions of the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE Directive)
This symbol on this device means that these products must be taken to collection points at the end of their life:
Municipal waste disposal centers with specific bins for these items of equipment.
Collection bins at points of sale.
They will then be recycled, so that their components can be reused, and to prevent substances being disposed of in the environment.

In European Union countries:
These collection points are accessible free of charge.
All products with this symbol must be brought to these collection points.

In non-European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for recycling.

RoHs Approval
This device is in compliance with the restriction of the use of certain hazardous substances in electrical and electronic equipment Directive 2011/65/EU (RoHs Directive).

Radio Waves
Proof of compliance with international standards (ICNIRP) or with European Directive 2014/53/EU (RED) is required of all modem models before they can be put on the market. The protection of the health and safety for the user and any other person is an essential requirement of these standards or this directive.

THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES.
This device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) recommended by international guidelines. The guidelines were developed by an independent scientific organization (ICNIRP) and include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg for head and body, and 4.0 W/kg for Limbs.
Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. The highest SAR values under the ICNIRP guidelines for this device model are:

Maximum SAR for this model and conditions under which it was recorded.

Body-Worn SAR (5mm)| LTE Band 8 + Wi-Fi 2.4G| 1.68 W/kg
Limb SAR (0mm)| LTE Band 1 + Wi-Fi 2.4G| 3.17 W/kg

During use, the actual SAR values for this device are usually well below the values stated above. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your mobile device is automatically decreased when full power is not needed for the call. The lower the power output of the device, the lower its SAR value.

Body-worn SAR testing has been carried out at a separation distance of 5mm. To meet RF exposure guidelines during body-worn operation, the device should be positioned at least this distance away from the body. If you are not using an approved accessory ensure that whatever product is used is free of any metal and that it positions the device the indicated distance away from the body.

The World Health Organization has stated that present scientific information does not indicate the need for any special precautions for the use of mobile devices. They recommend that if you are interested in further reducing your exposure then you can easily do so by limiting your usage or keep the device away from the head and body.
For more information you can go to www.alcatelmobile.com
Additional information about electromagnetic fields and public health are available on the following site: http://www.who.int/peh-emf
This device is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it.

Licenses

The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.
We hereby point out that the end user warranty for infringement IPR is solely limited to the EU.
If and to the extent that the Product is exported, taken with, or used by end customer or end user outside the EU any responsibility, warranty or indemnification of manufacturer and its suppliers in regard to the Product expires (including any indemnification in regard to infringement IPR).

General information

Internet address: www.alcatelmobile.com
Hot Line Number : see “SERVICES” leaflet or go to our website.
Manufacturer: TCL Communication Ltd.
Address: 5/F, Building 22E, Science Park East Avenue, Hong Kong Science Park, Pak Shatin, NT, Hong Kong.

This radio equipment operates with the following frequency bands and maximum radio-frequency power:

GSM 900: 33.5 dBm
GSM 1800: 30.5 dBm
UMTS B1 (2100): 21.1 dBm
UMTS B8 (900) : 22.5 dBm
LTE FDD B1/7 (2100/2600): 22 dBm
LTE FDD B3 (1800): 2 1.3 dBm
LTE FDD B8/20(900/800) : 23 dBm
802.11 b/g/n 2.4GHz band: 16.46 dBm

Hereby, TCL Communication Ltd. declares that the radio equipment type Alcatel MW45V2 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.alcatelmobile.com/EU_doc
The description of accessories and components, including software, which allow the radio equipment to operate as intended, can be obtained in the full text of the EU declaration of conformity at the following internet address: http://www.alcatelmobile.com/EU_doc