LG UD501KOG5 PuriCare 50 Pint Dehumidifier Owner’s Manual

LG UD501KOG5 PuriCare 50 Pint Dehumidifier

Product Information

Model: UD501KOG5

The dehumidifier is designed to remove excess moisture from the air, improving indoor air quality and preventing mold and mildew growth. It is equipped with various features to ensure safe and efficient operation.

Product Overview

• Air outlet: Releases dehumidified air back into the room
• Display: Shows current settings and operational information
• Cover: Protects internal components
• Water bucket: Stores dehumidified water
• Air filter: Removes dust and airborne particles
• Air Inlet: Draws in air from the room and absorbs moisture
• Hose cover: Used for continuous drainage setup
• Casters: Allows easy movement of the dehumidifier
• Power plug: Connects the dehumidifier to a power source

Before Use
Before operating the dehumidifier, please take note of the following:

• Indoor temperature and relative humidity affect dehumidification. If the temperature or relative humidity is low, the dehumidification process may be less effective.
• The product will only operate if the desired humidity level is lower than the current humidity level.
• If the dehumidifier is stopped and immediately restarted, there is a 3-minute delay before the compressor restarts to protect it from damage.
• The dehumidifier has a maximum continuous operation time of 23 hours. After 23 hours, the compressor will automatically shut off for one hour to prevent damage. After one hour, the compressor will restart.

Product Usage Instructions

Operation
To operate the dehumidifier, follow these steps:

1. Ensure the dehumidifier is plugged into a power source.
2. Set the desired humidity level using the control panel and display.
3. Press the “Dehumidifying” button to start the dehumidification process.
4. Monitor the safety standby light to ensure the dehumidifier is operating normally.
5. Check the bucket full light to know when the water bucket needs to be emptied.
6. Regularly check and clean the air filter to maintain optimal performance.
7. If continuous drainage setup is preferred, follow the instructions in the user manual to set it up.

Maintenance
To ensure proper maintenance of the dehumidifier, follow these guidelines:

1. Clean the exterior of the dehumidifier regularly using a soft cloth and mild detergent.
2. Clean the water bucket by removing it from the unit and washing it with warm, soapy water.
3. Clean the air filter by removing it from the unit and rinsing it with water. Allow it to dry completely before reinstalling.
4. If storing the product for an extended period, ensure it is clean and dry before storing it in a cool, dry place.

Troubleshooting

If you encounter any issues with the dehumidifier, refer to the troubleshooting section in the user manual for possible solutions.

Warranty
For warranty information and terms, refer to the warranty section in the user manual.

SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on the appliance. Always read and follow all safety messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING
Failure to follow the instructions could result in death or serious injury.

CAUTION
Failure to follow the instructions could result in personal injury or property damage.

IMPORTANT SAFETY INSTRUCTIONS

WARNING
To reduce the risk of explosion, fire, death, electric shock, scalding, or injury to persons when using this appliance, follow basic precautions, including the following:

INSTALLATION

• Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety glasses.

• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.

• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.

• When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.

• Keep packing materials out of the reach of children. Packaging materials can be dangerous for children. There is a risk of suffocation.

• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers.
  Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions.

• Do not damage, alter, excessively bend, twist, pull, pinch or heat the power cord.

• Call an authorized service technician to repair or immediately replace all power cords that have become damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end.

• Do not use multiple-outlet adaptors with this dehumidifier.

• Do not use the product if the outlet is damaged or loose.

• In the event of a gas leak (propane gas, LP gas, etc.) do not operate this or any other appliance. Open a window or door to ventilate the area immediately.

• Do not disassemble, repair or modify the product.

• Do not store or use flammable gases or materials near the dehumidifier.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

OPERATION

• Read all instructions before using the appliance and save these instructions.
• Do not tamper with controls.
• If the product has been submerged, contact an LG Electronics customer information center for instructions before resuming use.
• Push the power plug all the way into the wall outlet so that it is not loose.
• Do not grasp the power cord or touch the appliance controls with wet hands.
• Do not modify or extend the power cord.
• If the product makes a strange noise or emits a smell or smoke, pull the power plug out and contact an LG Electronics customer information center.
• Avoid placing the dehumidifier or other heavy objects on top of the power cord.
• Do not use water to clean the dehumidifier.
• Keep the air inlet and outlet free from obstructions.
• Do not cover the power cord with a rug or carpeting.
• Placing heavy objects on top of the cord could damage it.
• Do not place combustion appliances directly in the path of the dehumidifier’s airway.
• Doing so could result in incomplete combustion or deformation by heat.
• Keep the product away from open flames.
• Do not use the product in places where it could be splashed by water.
• Do not insert fingers, sticks etc. into the air inlet or outlet.
• The fan is running at high speeds and could cause personal injuries.
• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this owner’s manual. Use only authorized factory parts.
• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.

CAUTION
To reduce the risk of injury to persons, malfunction, or damage to the product or property when using the appliance, follow basic safety precautions, including the following:

INSTALLATION

• Use this appliance only for its intended purpose.
  This product is not designed for preserving precision instruments, tableware or art works.

• Use the appliance only in a well-ventilated area.
  Keep the area well ventilated, especially if also using a combustion appliance. Inadequate ventilation reduces the oxygen level in the air.

• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.

• Do not use the product in places where chemicals are used.
  Chemicals and solvents dissolved in the air in places such as hospitals, factories, laboratories and hair salons could cause product deformation and leaking, resulting in property damage.

• Turn off the dehumidifier and pull out the power plug before cleaning.
  Wait for the fan to stop moving.

• Do not operate the dehumidifier without a filter.
  Using the product without a filter could result in a reduced product lifespan, electric shock or injury.

OPERATION

• Do not use the product for preserving animals/plants, precision instruments, art works etc.
• Do not place vases or water jars on the dehumidifier.
• Turn off the dehumidifier and empty the water bucket before moving the dehumidifier.
• Pull out the power plug if you will not be using the product for an extended period.
• Do not use the product in a very small space such as a closet.
• Poor ventilation could result in overheating or fire.
• Do not use wax, thinner or a strong detergent when cleaning. Wipe the product using a soft cloth.

Using inappropriate cleaning products could cause the product to become discolored or develop surface flaws.

• Do not use the product in direct sunlight or rain.
• Do not touch the product with wet hands.
• Position the product on a firm, stable surface.
• Remove cable ties and extend power cord before use.
• Do not spray foreign substances or water on the product.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

PRODUCT OVERVIEW

Front

Back

Power plug
Power cord and plug may differ depending on the country where the product is purchased.

Components

Drainage adapter Screw provided

Owner’s manual

BEFORE USE
Indoor temperature and relative humidity affect dehumidification.

• Dehumidification is decreased if the temperature or relative humidity is low.
• The product does not operate unless the desired humidity level is lower than the current humidity level.

This product operates at temperatures from 41 °F – 90 °F (5 °C – 32 °C).

• At temperatures of 32 °F (0 °C) or less, water freezes inside the product.
• At temperatures over 90 °F (32 °C), the internal temperature of the product trips a protective device which deactivates the product to avoid product damage.

When the dehumidifier is operating, the indoor temperature will rise.

• The dehumidifier does not have a cooling/heating function.
• Heat is generated during operation, so the room temperature may be increased by about 5 °F (3 °C) depending on the usage conditions (indoor temperature, size of the room).

The compressor has a 3-minute delay before restarting.

• If the product is stopped and immediately restarted, to protect the compressor there is a 3- minute delay until the compressor restarts.

The product cannot be operated continuously for more than 23 hours.
After 23 hours of continuous operation, the compressor automatically shuts off for one hour to prevent product damage. The compressor will restart after one hour. This Safety Standby function is normal.
Install the product at least 11 13/ 16″ (30 cm) from walls or other obstacles.

The product needs clearance for air intake and exhaust purposes

There may be water in the drain water bucket before first use.
Water may remain in the drain water bucket from the product’s outgoing inspection to check operation. This is normal.

OPERATION

Control Panel and Display

Dehumidifying

1. Press to turn on the power.

   •  It takes 30 minutes of continuous operation to reach the desired humidity level the first time the product is used.
   •  The display shows the current humidity level.

2. Press to change humidity.

   • The desired humidity level can be set in 5- percent increments from 30-80%.
   • The display shows the desired humidity level while it is being set, then reverts to the current humidity level after 5 seconds.
   • The current humidity level is displayed in 5- percent increments from 25-90%.
     If the humidity level is outside the range, the display continues to show either 25%or 90%.

3. Press to change the fan speed.
   The fan speed has two levels: low or high.

4. Press to turn off the product.

NOTE

• If the product is restarted immediately after being shut down, to protect the compressor there is a 3-minute delay until the compressor begins operating.
• It is normal for the compressor to cause the product to vibrate while starting or stopping.

Setting the Timer

1. Press to turn on the power.
2. Press to set the automatic shut off time.
   • Press the button repeatedly to increase the time until shut off in 1-hour increments up to 12 hours.
3. Press to cancel the Timer function.
   • Press the Timer button repeatedly until the Timer On light turns off.

NOTE
Empty the drain water bucket before setting the Timer function.
If the water bucket becomes full during the Timer function, the Bucket Full light goes on and dehumidification stops.

Safety Standby Light

• After 23 hours of continuous operation, the red Safety Standby light turns on for one hour and the fan and compressor shut off to prevent product malfunction.
• After an hour with the fan and compressor shut off, the Safety Standby light turns off and the fan and compressor automatically restart.

Bucket Full Light

• Empty the water bucket within three minutes of the Bucket Full light turning on.
• After the light turns on, the fan operates for an additional three minutes to remove remaining condensed water and then the product shuts off.
• See Emptying the Water Bucket for further instructions.

Checking the Filter
Check and clean the filter when the Check Filter light turns on.

1. After 350 hours of operation, the Check Filter light turns on. Check the filter and clean it if necessary or wait 24 hours for the light to go off automatically.
2. After cleaning the filter, press and hold ( for three seconds to reset the operating time.

Auto Defrost Light
The Auto Defrost function automatically removes any frost in the heat exchanger caused by low indoor temperatures.

• The Auto Defrost light turns on while the product automatically defrosts the heat exchanger.
• The compressor stops during the automatic defrost function.

Continuous Drainage Setup Items
Needed: 3/4″ (outer diameter) threaded garden hose nearby sink or drain.

1. Unplug the product. Turn the hose cover at the back of the product counterclockwise to open it.
2. Remove the water bucket.
3. Insert the drainage adapter into the opening for the hose and turn it clockwise. Insert the provided screw to secure it in place.
4. Turn the end of the garden hose clockwise to attach it to the drainage adapter.
   • Firmly attach the garden hose to avoid leaks. Hand tighten; then make an additional 1/8 turn with pliers. CAUTION Take care not to inure hands while connecting drainage hose.
5. Reinstall the water bucket.

NOTE • The product does not work without the water bucket installed.

Emptying the Water Bucket

1. Gently pull the top handle of the water bucket to remove the bucket from the product.
2. Lift off the cover of the water bucket.
3. Pour the water out of the bucket.
4. Put the cover back on the water bucket.
5. Angle the bottom of the water bucket into place first, then push the top into place.

NOTE

•  If the water bucket is removed immediately after turning off the dehumidifier, the water remaining in the heat exchanger may drip inside the water bucket storage area. Remove the water with a soft cloth.
•  While cleaning, do not touch the water detection device on the inside top of the water bucket storage area.
•  Clean the water bucket once a week during use.
•  If the ambient temperature is low, there is less moisture in the air for the product to remove.
•  Unplug the product before removing the water bucket. If the bucket is removed while the product is operating, the compressor stops. The fan operates for another three minutes to clear the remaining water inside the heat exchanger and then also stops.

CAUTION
Watch pinch points to avoid injuring fingers when installing the water bucket.

MAINTENANCE

Cleaning the Exterior
Wipe the exterior of the dehumidifier with a soft, damp cloth.

• Do not spray water directly on the product. Doing so may cause damage to the insulation or stains on the surface of the product.

Use a vacuum cleaner or soft brush to remove dust from the filter case. CAUTION
Do not use materials such as thinners, benzene, acid, or sponges to clean the product. They may damage the surface of the product.

Cleaning the Water Bucket|

1. Lift off the cover of the water bucket.
2. Empty the water bucket and use a soft cloth to remove any remaining moisture inside it. Reassemble the cover before using.

CAUTION
Operating the product with the cover of the water bucket missing or assembled improperly may result in leaking.

Cleaning the Air Filter

CAUTION

•  Unplug the unit before cleaning it.
•  Allow the filter to dry completely, out of direct sunlight, before reinserting it in the product. Operating the product with a damp filter may cause product failure.

1. Release the two hooks at the right of the filter case and swing it open to remove it.
2. Pull the center tab on the air filter ton remove it from the filter case.
3. Clean the air filter with a vacuum cleaner or soft brush.
   •  If the filter is very dirty, wash it in water and a neutral detergent.
   •  Clean the air filter once a month.
4. Bend the sides of the air filter inward slightly to reinsert it. Make sure the filter is seated under the tabs inside the filter case.
5.  Align the hinges on the filter case with the hinge openings on the product and then swing the case to the right to reattach the two hooks.

NOTE
Service calls to clean the air filter are not covered under the product warranty.

Storing the Product

1. Unplug the product.
2. Empty the water bucket completely.
   • Remove the lid from the water bucket and use a soft cloth to wipe up any remaining water in the bucket.
3. Clean the filter.
   • Let the filter thoroughly dry for several hours in a shaded, well-ventilated area before reinstalling it.
   • Placing the filter in direct sunlight or near a fire may cause product deformation.
4. Disconnect the drainage hose and adapter
5. While the filter is drying, place the dehumidifier out of direct sunlight in a well-ventilated area and allow it to thoroughly dry for several hours. Reinstall the filter and cover the dehumidifier before storing it in an upright position.
   (A dust cover for storing the dehumidifier is not included.)

TROUBLESHOOTING

If the product does not function properly or does not function at all, check the following before calling for service.

Call for service immediately in the following situations.

1. Power cord is too hot or damaged.
2. The product continues to operate when the water bucket is full, overflowing the bucket.

LG DEHUMIDIFIER LIMITED WARRANTY – USA

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.

WHAT THIS WARRANTY COVERS:
LG Electronics U.S.A., Inc. (“LG”) warrants your LG Dehumidifier (“product”) against defects in materials or workmanship
under normal household use. During the warranty period set forth below, LG will, at its option, repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product, is not assignable or transferrable to any subsequent purchaser or user, and applies only when the product is purchased through an LG authorized dealer or distributor and used within the United States (“U.S.”) including U.S. Territories.
Note: Replacement products and repair parts may be new or factory- remanufactured and are warranted for the remaining portion of the original unit’s warranty period or ninety (90) days, whichever is longer. Please retain dated receipt or delivery ticket as evidence of the Date of Purchase for proof of warranty. (You may be required to submit a copy to LG or authorized representative).

WARRANTY PERIOD:
1 year from the Date of Purchase: Any internal/ functional Parts and Labor.

HOW SERVICE IS HANDLED: In-Home Service
In-home service will be provided during the warranty period subject to availability within the United States. In-home service may not be available in all areas. To receive in-home service, the product must be unobstructed and accessible to service personnel. If during in-home service repair cannot be completed, it may be necessary to remove, repair and return the product. If in-home service is unavailable, LG may elect, at our option, to provide for transportation of our choice to and from an LG authorized service center.

THIS LIMITED WARRANTY DOES NOT COVER:

1. Service trips to deliver, pick up, or install the product or for instruction on product use.
2. Replacing house fuses or resetting of circuit breakers, correction of house wiring or plumbing, or correction of product installation.
3. Damage or failure caused by leaky/ broken/ frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.
4. Damage or failure caused by accidents, pests and vermin, lightning, wind, fire, floods or acts of God.
5. Damage or failure resulting from misuse, abuse, improper installation, repair or maintenance. Improper repair includes use of parts not approved or specified by LG.
6. Damage or failure caused by unauthorized modification or alteration to the product.
7. Damage or failure caused by incorrect electrical current, voltage, or plumbing codes.
8. Cosmetic damage, including scratches, dents, chips or other damage to the finish of the product, unless such damage results from defects in materials or workmanship and is reported to LG within seven (7) calendar days from the date of delivery.
9. Damage or missing items to any display, open box, discounted, or refurbished product.
10. Product where the original factory serial numbers have been removed, defaced or changed in any way.
11. Repairs when product is used in other than normal and usual household use (e.g. rental, commercial use, offices, or recreational facilities) or contrary to the instructions outlined in the owner’s manual.
12. The removal and reinstallation of the Product if it is installed in an inaccessible location.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING AND WITHOUT LIMITATION TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, THIS WARRANTY IS LIMITED IN DURATION TO THE TERM PERIOD EXPRESSED ABOVE. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY FOR THE CUSTOMER. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING AND WITHOUT LIMITATION TO, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

HOW TO OBTAIN WARRANTY SERVICE & ADDITIONAL INFORMATION
Call 1-800-243-0000 or visit our website at www.lg.com.
Mail to : LG Customer Information Center (ATTN: CIC)

PROCEDURE FOR RESOLVING DISPUTES
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions.
For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute.
In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Ave, Englewood Cliffs 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver.
Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis.

Arbitration Rules and Procedures.
To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.

basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to optout@lge.com, with the subject line: the serial number (the serial number can be found (i) on the product; or (ii) online by accessing
https://www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.

LG DEHUMIDIFIER LIMITED WARRANTY-CANADA
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.

WHAT THIS WARRANTY COVERS:
LG Electronics Canada, Inc. (“LG”) warrants your LG Dehumidifier (“product”) against defect in materials or workmanship
under normal household use. During the warranty period set forth below, LG will, at its option, repair or replace the product. This limited warranty is (except to some extent in Quebec and where otherwise prohibited) valid only to the original retail purchaser of the product, is not assignable or transferrable to any subsequent purchaser or user, and applies only when the product is purchased through an LG authorized dealer or distributor and used within Canada.
N ot e: Replacement products and repair parts may be new or factory- remanufactured at LG’s option and are warranted for the remaining portion of the original unit’s warranty period or ninety (90) days, whichever is longer. Please retain dated receipt or delivery ticket as evidence of the Date of Purchase for proof of warranty (you may be required to submit a copy to LG or authorized representative). If the Date of Purchase cannot be verified, the warranty period will begin 15 months from the date of manufacture.

WARRANTY PERIOD
1 year from the Date of Purchase: Any internal/ functional Parts and Labor.

HOW SERVICE IS HANDLED: In-Home Service or Swap SVC
LG may elect, at our option, to provide Swap or In home Service. To receive in-home service, the product must be unobstructed and accessible to service personnel. If during in-home service repair cannot be completed, it may be necessary to remove, repair and return the product. OR LG may elect, at our option, to provide Swap Service by providing an authorized service exchange through the distribution center you originally purchased the product from.

THIS LIMITED WARRANTY DOES NOT COVER

1.  Service trips to deliver, pick up, or install or set up the Product; Instruction on Product use.
2.  Adjustments of user controls.
3. Products that have had a serial number or any part thereof altered, defaced or removed.
4. Property damages, malfunction or failure of the product, or personal injury caused by or resulting from:
   • accident, abuse, negligence or misuse;
   • operating the Product in a corrosive or wet environment containing chlorine, fluorine or any other hazardous chemicals;
   • installation, alteration, repair or service by anyone other than a licensed, authorized LG contractor or other than pursuant to the manufacturer’s instructions, including installation not in accordance with applicable laws, codes and standards applying in the province in which the Product is installed;
   • improper matching of Product components;
   • improper sizing or design of the Product;
   • improper or deferred maintenance contrary to the manufacturer’s instructions;
   • physical abuse to or misuse of the Product (including failure to perform any maintenance as described in the Operation Manual such as air filter cleaning, or any Product damaged by excessive physical or electrical stress);
   • Product used in other than normal use or in any manner contrary to the Operation Manual;
   • freight damage or damage caused by force majeure or other factors such as power surge damage caused by lightning and fluctuations in or interruptions of electrical power.

THIS LIMITED WARRANTY SHALL NOT BE ENLARGED, EXTENDED OR AFFECTED BY, AND NO OBLIGATION OR LIABILITY SHALL ARISE OR GROW OUT OF, LG PROVIDING, DIRECTLY OR INDIRECTLY, ANY TECHNICAL ADVICE, INFORMATION AND/OR SERVICE TO OWNER IN CONNECTION WITH THE PRODUCT. EXCEPT AS OTHERWISE PROVIDED IN THIS LIMITED WARRANTY, LG MAKES NO OTHER WARRANTIES OR CONDITIONS OF ANY KIND WHATSOEVER REGARDING THE PRODUCT. LG DISCLAIMS AND EXCLUDES ALL WARRANTIES AND CONDITIONS NOT EXPRESSLY PROVIDED HEREIN AND ALL REMEDIES WHICH, BUT FOR THIS PROVISION, MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND (EXCEPT IN QUEBEC AND WHERE OTHERWISE PROHIBITED) OF FITNESS FOR ANY PARTICULAR PURPOSE. NO ONE IS AUTHORIZED TO CHANGE THIS LIMITED WARRANTY IN ANY RESPECT OR TO CREATE ANY OTHER OBLIGATION OR LIABILITY FOR LG IN CONNECTION WITH THE PRODUCT. LG DISCLAIMS ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ALL THIRD PARTIES (including, without limitation, the installing contractor) IN CONNECTION WITH OR RELATED TO THE PRODUCT.
UNDER NO CIRCUMSTANCES SHALL LG BE LIABLE FOR ANY INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, PRODUCT FAILURE, IMPAIRMENT OF OTHER GOODS, COSTS OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, INJURY TO PERSONS OR PROPERTY ARISING OUT OR RELATED TO THE PRODUCT WHETHER BASED ON BREACH OF WARRANTY, BREACH OF CONTRACT, TORT OR OTHERWISE, EVEN IF LG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN NO EVENT SHALL LG’S LIABILITY EXCEED THE ACTUAL PURCHASE PRICE OF THE PRODUCT WITH RESPECT TO WHICH ANY CLAIM IS MADE.
SOME PROVINCES (INCLUDING QUEBEC) DO NOT ALLOW LIMITATIONS ON WARRANTIES OR EXCLUSIONS OR LIMITATION OF DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY. Where any term of this warranty is prohibited by such laws, it shall be null and void, but the remainder of this warranty shall remain in effect. THIS LIMITED WARRANTY GIVES THE OWNER SPECIFIC LEGAL RIGHTS AND THE OWNER MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM PROVINCE TO PROVINCE.
HOW TO OBTAIN WARRANTY SERVICE & ADDITIONAL INFORMATION:
Call 1-888-LG-CANADA(542 2623)or visit our website at www.lg.ca
Mail to: LG Electronics Canada Inc.

PROCEDURE FOR RESOLVING DISPUTES:
EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty. Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LGECI Legal Team at 20 Norelco Drive, North York, Ontario, Canada M9L 2X6 (the “Notice of Dispute”). You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve
the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein. You and LG both agree that, during the arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG will not be disclosed to the arbitrator until the arbitrator determines the dispute.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after LG’s receipt of the Notice of Dispute, you and LG agree to resolve any claims between you and LG only by binding arbitration on an individual basis, unless you opt out as provided below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the arbitration). To the extent permitted by applicable law, any dispute between you and L shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at law, any dispute between you and
LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis except to the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to the claims at issue between you and LG.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and expedited basis before a single arbitrator chosen by the parties under the provincial or territorial commercial arbitration law and rules of the province or territory of your residence. You must also send a copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the courts of the province or territory of your purchase for the resolution of the claim, action, dispute or controversy between you and LG.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the applicable arbitration rules. Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the applicable laws), then the payment of all arbitration fees will be governed by the applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.

Hearings and Location.
If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any in-person arbitration hearings will be held at the nearest, most mutually-convenient arbitration location available within the province or territory in which you reside unless you and LG both agree to another location or agree to a telephonic arbitration.
Severability and Waiver. If any portion of this Limited Warranty (including these arbitration remaining provisions will continue in full force and effect to the maximum extent permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived any provision or part of this Limited Warranty.

Opt Out
You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either (i) sending an e-mail to optout@lge.com, with the subject line:
“Arbitration Opt Out;” or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/ca_en/support/repair- service/schedule-repair and clicking on “Find My Model & Serial Number”). In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the claim, action, dispute or controversy between you and LG.
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.

Conflict of Terms.
In the event of a conflict or inconsistency between the terms of this Limited Warranty and the End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the rights and obligations of the parties and shall take precedence over the EULA.

References

• Consumer & Home Electronics from LG | LG CA
• Consumer & Home Electronics from LG | LG UK
• Request Product Repair Service | LG USA Support

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>