VENTIS HEI90 Wood Insert Owner’s Manual
- June 12, 2024
- Ventis
Table of Contents
HEI90 Wood Insert
Product Information
Product Name: HEI90 Wood Insert
Model: VB00024
Manufacturer: Ventis
Certifications: Safety tested according to ULC
S628, UL 1482, and UL 737. US Environmental Protection Agency phase
II certified wood insert compliant with 2020 cord wood
standard.
EPA Emissions: Less than 2.5 g/h
Warranty: Limited lifetime warranty
Product Usage Instructions
-
Contact local building or fire officials to inquire about
restrictions and installation inspection requirements in your
area. -
Read the entire manual before installation and use of the wood
insert to avoid property damage, bodily injury, or death. -
Ensure you have proof of purchase and keep the purchase invoice
for warranty purposes. The warranty period is determined by the
date indicated on the invoice or the date of manufacture if the
invoice cannot be provided. -
It is highly recommended to register the warranty online at
http://www.occanada.com/en/service-support/warranty/warranty- registration.
Registering the warranty will help in quickly finding necessary
information about the unit. -
Refer to the table of contents for easy navigation through the
manual. -
Ensure proper clearances to combustible materials as specified
in section 3 of the manual. -
Follow the guidelines for floor protection and R-value
specified in section 3.2 and 3.3 respectively. -
Refer to section 2 for general information about the product,
including performance values such as recommended heating area,
firebox volume, maximum burn time, maximum heat output, overall
efficiency, particulate emissions rate, and CO emissions.
HEI90
(VB00024 model)
Wood Insert Owner’s Manual
Part 2 of 2
INSTALLATION AND OPERATION REQUIREMENTS
ENGLISH
Safety tested according to ULC S628, UL 1482 and UL 737 by an accredited
l a b o r a t o r y.
US Environmental Protection Agency phase II certified
wood insert compliant with 2020 cord wood standard.
EPA < 2.5 g/h
CONTACT LOCAL BUILDING OR FIRE OFFICIALS ABOUT RESTRICTIONS AND INSTALLATION
INSPECTION REQUIREMENTS IN THE AREA.
READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND USE OF THIS WOOD INSERT.
FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN PROPERTY DAMAGE, BODILY
INJURY OR EVEN DEATH.
Printed in Canada
READ AND KEEP THIS MANUAL FOR REFERENCE
46342_IA
2023-05-26
ONLINE WARRANTY REGISTRATION If the unit requires repairs during the warranty
period, proof of purchase must be provided. The purchase invoice must be kept.
The date indicated on it establishes the warranty period. If it can not be
provided, the warranty period will be determined by the date of manufacture of
the product. It is also highly recommended to register the warranty online at
http://www.occanada.com/en/service-support/warranty/warranty-registration
Registering the warranty will help to quickly find the information needed on
the unit.
Dealer:
Installer:
Phone Number: Serial Number:
TABLE OF CONTENTS
1. Certification Plate ……………………………………………………………………………………………………. 4 2. General
Information …………………………………………………………………………………………………. 5
2.1 Performances ………………………………………………………………………………………………. 5 2.2 Specifications
………………………………………………………………………………………………. 6 2.3 Dimensions
…………………………………………………………………………………………………. 7 2.4 EPA Loading
Procedure………………………………………………………………………………….. 9
3. Clearances to Combustible Material………………………………………………………………………… 10 3.1
Minimum Masonry Opening and Clearances to Combustibles …………………………………10 3.2
Floor Protection ……………………………………………………………………………………………11 3.3 R Value
………………………………………………………………………………………………………11
4. Installing Options on Your Product and Replacing Parts…………………………………………….
13 4.1 Replacement and Adjustment ………………………………………………………………………….13 4.2 Removal
of Refractory Stones …………………………………………………………………………16 4.3 Connecting the Blower
With a BX Wire………………………………………………………………17 4.4 Changing the Side of the Blower
Power Cord ……………………………………………………..20 4.5 Blower
Removal……………………………………………………………………………………………23 4.6 Removable Air Control Handle
…………………………………………………………………………24 4.7 Faceplate Installation
…………………………………………………………………………………….25 4.8 Faceplate Decorative Panel
Installation/Removal………………………………………………….26 4.9 Optional Fresh Air Intake Kit
Installation……………………………………………………………..27 4.10 Optional Fire Screen
Installation……………………………………………………………………….28 4.11 Air Tubes and Baffle
Installation ……………………………………………………………………….29 4.12 Removal
Instructions……………………………………………………………………………………..32 4.13 Exploded Diagram and
Parts List ……………………………………………………………………..33
VENTIS LIMITED LIFETIME WARRANTY ………………………………………………………………………. 36
ENGLISH
Product Specification Manual – HEI90
Page 3
1. Certification Plate
ENGLISH
Page 4
Product Specification Manual – HEI90
2. General Information
2.1 Performances Values are as measured per test method, except for the
recommended heating area, firebox volume, maximum burn time and maximum heat
output.
Model Type of combustion Fuel Type Recommended heating area (sq. ft..)1
Overall firebox volume2 EPA loading volume Maximum burn time1 Maximum heat
output (dry cordwood)3
Overall heat output rate (min. to max.)2 4
Average overall efficiency3 (Dry cordwood) Optimum overall efficiency7 Optimum
heat transfer efficiency8 Average particulate emissions rate9 Average CO11
HEI90 (VB00024) Non-catalytic Dry Cordwood 250 to 1,500 ft2 (23 to 139 m2) 1.1 ft3 (0.031 m3) 1.03 ft3 (0.0292 m3) 7 hours 45,000 BTU/h (13.2 kW) 8,471 BTU/h to 31,700 BTU/h (2.48 kW to 9.29 kW)
75 % (HHV)5
80 % (LHV)6
82 % 78 % 1.5 g/h (EPA / CSA B415.1-10)10 34 g/h
ENGLISH
1 Recommended heating area and maximum burn time may vary subject to location in home, chimney draft,heat loss factors, climate, fuel type and other variables. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature in the designated area in case of a power failure. 2 The overall firebox calculation is an approximation and is not intended to be used for loading. This volume includes a buffer zone to allow an easier fuel insertion, prevent ash spillage and allow the air wash to work properly. 3 The maximum heat output (dry cordwood) is based on a loading density varying between 15 lb/ft3 and 20 lb/ft3. Other performances are based on a fuel load prescribed by the standard. The specified loading density varies between 7 lb/ft³ and 12 lb/ft3. The moisture content is between 19% and 25%. 4 As measured per CSA B415.1-10 stack loss method. 5 Higher Heating Value of the fuel. 6 Lower Heating Value of the fuel. 7 Optimum overall efficiency at a specific burn rate (LHV). 8 The optimum heat transfer efficiency is for the low burn rate and represents the appliance’s ability to convert the energy contained in the wood logs into energy transferred to the room in the form of heat and does not take into account the chemical losses during combustion. 9 This appliance is officially tested and certified by an independent agency. 10 Tested and certified in compliance with CFR 40 part 60, subpart AAA, section 60.534(a)(1(ii) and ASTM E3053-17 based on the ALT-125 send by EPA on February 28th, 2018. 11 Carbon monoxide.
Product Specification Manual – HEI90
Page 5
2.2 Specifications
Recommended log length Maximum log length1 Flue outlet diameter Recommended
connector pipe diameter Type of chimney Minimum liner height Baffle material
Approved for alcove installation Approved for mobile home installation2 Type
of door Type of glass Blower Particulate emission standard3 USA Standard
(Safety) Canada Standard (Safety)
16 in (406 mm) east-west 17 in (432 mm) east-west 6 in (150 mm) 6 in (150 mm) ULC S635, CAN/ULC-S640, UL 1777 12 feet Vermiculite No No Simple, glazed, with cast iron frame Ceramic glass Included (up to 90 CFM) EPA / CSA B415.1-10 UL 1482, UL 737 ULC-S628
ENGLISH
1 North-south: ends of the logs visible, East-west: sides of the logs visible. 2 Mobile homes (Canada) or manufactured homes (USA): The US Department of Housing and Urban Development describes “manufactured homes” better known as “mobile homes” as follows; buildings built on fixed wheels and those transported on temporary wheels/axles and set on a permanent foundation. In Canada, a mobile home is a dwelling for which the manufacture and assembly of each component is completed or substantially completed prior to being moved to a site for installation on a foundation and connection to service facilities and which conforms to the CAN/CSAZ240 MH standard. 3 Tested and certified in compliance with CFR 40 part 60, subpart AAA, section 60.534(a)(1(ii) and ASTM E3053-17 based on the ALT-125 send by EPA on February 28th, 2018.
Page 6
Product Specification Manual – HEI90
2.3 Dimensions
25″ 634mm 21 1/4″ 538mm
23 1/8″ 589mm 10 5/8″ 269mm
5 1/8″ 132mm
42 1/2″ 1078mm
27 7/8″ 708mm Figure 1 : Top View
Ø
6″ 153mm
SANS FAÇADE DÉCORATIVE/
WITHOUT DECORATIVE FACEPLATE
20″ 509mm
15 1/4″ 388mm
ENGLISH
20 1/8″ 512mm
18 5/8″ 474mm
26 3/8″ 671mm
8″ 205mm
17 7/8″ 456mm
Figure 2 : Front View Product Specification Manual – HEI90
10 1/2″ 265mm
2 1/4″ 57mm
Figure 3 : Side View – Maximum Insert Projection Page 7
17″ 431mm
8 1/4″ 7 7/8″ 209mm 200mm
18 1/4″ 462mm
ENGLISH
8 7/8″ 225mm
Figure 4 : Door Opening
16 3/4″ 426mm 19 1/4″ 490mm
3/16″ 5mm
3/16″ 5mm
12 3/8″ 315mm
Figure 5 : Top View – Combustion Chamber Page 8
Figure 6 : Side View – Combustion Chamber Product Specification Manual – HEI90
ENGLISH
2.4 EPA Loading Procedure
The loading methods shown below are those that were used during emissions
certification.
2.4.1 Air control
The air control is located above the door. To open the air control, insert the
removable handle onto
the air control and push the air control handle A
completely to the right (High). This will increase the burn rate. To close the
air control, push the air control handle completely to the left (Low). This
will decrease the burn rate. Do not leave the handle on the air control after
use, as it will get very hot.
2.4.2 High burn rate (primary air control open)
Open the air control completely. Criss cross 6 kindling wood pieces in the
back of the firebox. Then, place six small pieces (2″x2″) of wood on the
kindling crossing them at the greatest possible angle. Criss cross ten others
kindling wood pieces on the small pieces of wood. Tie knot with five sheets of
paper and place them on top of the kindling wood. Light up the paper and let
the door completely open for two minutes. Close the door.
When the kindling and the small pieces of wood are almost completely burnt out
and it is possible to break them into pieces, level the coal bed and put four
logs in the firebox in an eastwest orientation. Place a medium log (about
4″x4″) in front of the combustion chamber and the biggest log (about 5″x5″) in
the back of the combustion chamber. Place the last two medium pieces on top of
the two others in an orientation that points to the right. Do not leave space
between the pieces. Let the door open ajar at 90° for 5 minutes and close the
door.
2.4.3 Medium and low burn rate
On a 2″ coal bed that is still red, place five logs of approximatively 4″x4″
or 3″x3″ with an eastwest orientation. Place two logs on the coal bed with
approximatively 4″ between them and the other three on top. There should be
air space between each logs and between the logs and the bricks. Let the door
ajar at 90° for 5 minutes and then close the door with the primary air control
fully open. Leave to burn with the primary air control open for approximately
10 minutes and then close the primary air control completely for the low burn
rate and halfway for the medium burn rate.
WARNING
Before opening the door completely to add wood to the insert, the fan must be
turned OFF to avoid blowing ash outside the combustion chamber. Refer to
section “5.1 Blower” of the owner’s manual for how to turn OFF the fan.
Product Specification Manual – HEI90
Page 9
3. Clearances to Combustible Material
When the insert is installed so that its surfaces are at or beyond the minimum
clearances specified, combustible surfaces will not overheat under normal and
even abnormal operating conditions. NO PART OF THE INSERT MAY BE LOCATED
CLOSER TO THE COMBUSTIBLE THAN THE MINIMUM CLEARANCE FIGURES GIVEN. CLEARANCES
MAY ONLY BE REDUCED BY MEANS APPROVED BY THE REGULATORY AUTHORITY.
3.1 Minimum Masonry Opening and Clearances to Combustibles
ENGLISH ADJACENT SIDE WALL COMBUSTIBLE SIDE SURROUND
COMBUSTIBLE MANTEL SHELF
COMBUSTIBLE TOP SURROUND Q I
P
H
G J
F
FLOOR PROTECTION
K
O
L
Masonry Opening and Clearances
MINIMUM CLEARANCES
F
16″ (406 mm)
I
34″ (864 mm)
Q
72″ (183 cm)
MAXIMUM THICKNESS
O
3″ (76 mm)
P
1.5″ (38 mm)
R
12″ (305 mm)
MINIMUM MASONRY OPENING
J
19″ (483 mm)
K1
25″ (635 mm)
L
15 ½” (394 mm)
FACADE CLEARANCES
From combustible side surround (G)
1″ (25 mm)
From combustible top surround (H)
1″ (25 mm)
1 If a fresh air intake is required, it is recommended to add at least 4″ to the width of the minimum opening of the hearth.
Page 10
Product Specification Manual – HEI90
3.2 Floor Protection
It is necessary to have a floor protection made of non-combustible materials
that meets the measurements specified in the “Table 1 : Floor Protection”
below.
ENGLISH
Table 1 : Floor Protection
FLOOR PROTECTION
Canada
USA
B1
18″ (457 mm)
16″ (406 mm)
M
8″ (203 mm)
N/A
N
N/A
8″ (203 mm)
B
M
N
DOOR
Floor Protection
3.3 R Value
There are two ways to calculate the R-value of the floor protection. First, by
adding the R-values of materials used, or by the conversion if the K factor
and thickness of the floor protection are given.
To calculate the total R value from R values of the materials used, simply add
the R-values of materials. If the result is equal to or greater than the
R-value requirements, the combination is acceptable. R-values of some selected
materials are shown below.
Table 2 : Thermal Characteristics of Common Floor Protection Materials2
MATERIAL
Micore® 160 Micore® 300 Durock® Hardibacker® Hardibacker® 500 Wonderboard®
Cement mortar Common brick Face brick
CONDUCTIVITY (K) PER INCH 0.39 0.49 1.92 1.95 2.3 3.23 5.00 5.00 9.00
RESISTANCE (R) PER INCH THICKNESS
2.54 2.06 0.52 0.51 0.44 0.31 0.2 0.2 0.11
1From door opening. The depth of the hearth extension in front of the insert
is included in the calculation of the floor protector’s dimensions. The
masonry hearth should be at least 5″ (127 mm) higher than the combustible
floor in front of it and a floor protection must extend at least 16″ (406 mm
USA) and at least 18″ (457 mm Canada) without an R value. If the hearth
elevation is lower than 5″ (127 mm), the non-combustible (B) floor protection
in front of the insert should have an R value equal or greater than 1.00 and
shall extend 23″ (584 mm) in front of the unit.
2 Information as reported by manufacturers and other resources.
Product Specification Manual – HEI90
Page 11
MATERIAL
Marble Ceramic tile Concrete Mineral wool insulation Limestone Ceramic board
(Fibremax) Horizontal still air (1/8″ thick)1
CONDUCTIVITY (K) PER INCH
14.3 20.00 12.5 1.050 0.320 6.5 0.450 0.135
RESISTANCE (R) PER INCH THICKNESS
0.07 0.05 0.008 0.950 3.120 0.153 2.2 0,920**
Exemple:
Required floor protection R of 1.00. Proposed materials: four inches of brick
and one inch of Durock® board:
Four inches of brick (R = 4 x 0,2 = 0,8) plus 1 inch of Durock® (R = 1 x 0.52
= 0.52).
0.8 + 0.52 = 1.32.
This R value is larger than the required 1.00 and is therefore acceptable.
In the case of a known K and thickness of alternative materials to be used in
combination, convert all K values to R by dividing the thickness of each
material by its K value. Add R values of the proposed materials as shown in
the previous example.
Exemple: K value = 0.75 Thickness = 1 R value = Thickness/K = 1/0.75 = 1.33
ENGLISH
1 Horizontal still air can’t be «stack» to accumulate R-values; each layer must be separated with another non-combustible material.
Page 12
Product Specification Manual – HEI90
4. Installing Options on Your Product and Replacing Parts
4.1 Replacement and Adjustment 4.1.1 Door Note: The images shown are for
guidance only and may be different from your product, but the assembly remains
the same. In order for the insert to burn at its best efficiency, the door
must provide a perfect seal with the firebox. Therefore, the gasket should be
inspected periodically to check for a good seal. The tightness of the door
seal can be verified by closing and latching the door on a strip of paper. The
test must be performed all around the door. If the paper slips out easily
anywhere, either adjust the door or replace the gasket.
4.1.2 Adjustment The gasket seal may be improved with a simple latch mechanism
adjustment: 1. Remove the split pin by pulling and turning it using pliers. 2.
Turn the handle one counterclockwise turn to increase pressure. 3. Reinstall
the split pin with a small hammer.
ENGLISH
Figure 7 : Removing the split pin Product Specification Manual – HEI90
Figure 8 : Installing the split pin Page 13
4.1.3 Door Alignment
To align, open the door and loosen the pressures screws located on the lower
and upper hinges of the door using a 3/32″ Allen key to free the adjustable
hinge rods.
ENGLISH
3/32″
Using a flat screwdriver, turn the adjustable hinge rods in the direction
shown to adjust the doors. Tighten all door hinge pressure screws when they
are at the desired positions. Configurations 1-2-3-4-5-6, show in which
direction these act on the adjustment of the door.
5 6
1 Page 14
4
A
2
B
3
Product Specification Manual – HEI90
ENGLISH
4.1.4 Glass Replacement
The glass used is a ceramic glass, 5/32″ (4 mm) thick,18-31/32″ X 9-1/8″ (482
mm x 232 mm) tested to reach temperatures up to 1400º F. If the glass breaks,
it must be replaced by a ceramic glass from SCHOTT with the same
specification. Contact your dealer to obtain a genuine replacement
part.Tempered glass or ordinary glass will not withstand the high temperatures
of this unit.
WARNING : DO NOT USE SUBSTITUTE MATERIALS WHEN REPLACING THE GLASS.
To remove or replace the glass (D):
1. Remove the door from its hinges and lay it on a soft, flat surface.
8x 8x 2x
2. Remove the screws (A), the glass retainers (B), and the metal frames (C).
3. Remove the glass (D). If it is damaged install a new one in place. The replacement glass must have a gasket all around (see procedure below).
4. Reinstall the glass, being careful to centre the glass in the door and not to over-tightening the retaining screw.
Figure 9 : Replacing the glass
The two main causes of broken door glass are uneven placement in the door and
overtightening the retaining screws.
Do not clean the glass when the stove is hot. Do not abuse the glass door by
striking or slamming shut. Do not use the stove if the glass is broken.
4.1.5 Glass Gasket Replacement
The glass gasket is flat, adhesive-backed, woven fibreglass. The gasket must
be centred on the edge of the glass.
1. Follow the steps of the previous section to remove the glass.
2. Remove the old gasket and clean the glass thoroughly.
3. Peel back a section of the paper covering the adhesive and place the
gasket on a table with the adhesive side up.
4. Stick the end of the gasket to the middle of one edge, then press the edge
of the glass down onto the gasket, taking care that it is perfectly centred on
the gasket.
5. Peel off more of the backing and rotate the glass. The gasket must not be
stretched during installation.
Product Specification Manual – HEI90
Page 15
6. Cut the gasket to the required length.
7. Pinch the gasket onto the glass in a U shape, all around the glass.
By following these instructions, the edge clearances are maintain.
4.1.6 Gasket
It is important to replace the gasket with another having the same diameter
and density to maintain a good seal. 1. Remove the door and place it face-down
on something soft like a cushion of rags or a piece of
carpet. 2. Remove the old gasket from the door. Use a screwdriver to scrape
the old gasket adhesive from
the door gasket groove. 3. Apply a bead of approximately 3/16″ (5 mm)
of high temperature silicone in the door gasket groove. Starting from the
middle, hinges side, press the gasket into the groove. The gasket must not be
stretched during installation. 4. Leave about ½ (10 mm) long of the gasket
when cutting and press the end into the groove. Tuck any loose fibers under
the gasket and into the silicone.
5. Close the door. Do not use the insert for 24 hours.
4.2 Removal of Refractory Stones 1. Empty the combustion chamber.
ENGLISH
SILICONE
Page 16
Figure 10 : Empty the combustion chamber Product Specification Manual – HEI90
ENGLISH
3/8″
2. Unscrew the two supports (B) of the refractory bricks from the sides. The
stones can then be removed in the order shown in Figure 12.
2 3
1
A
2
B
3/8″
Figure 11 : Install the Combustion Chamber Bricks
Figure 12 : Stones scheme
4.3 Connecting the Blower With a BX Wire CAUTION RISK OF ELECTROCUTION.
All electrical connections should be performed by a certified electrician.
1. Remove the screws (A) to remove the plate (B) and gain access to the
wires. Save the screws for later.
2. Disconnect the black (C) and white (D) wires.
3. Remove the ground screw (E) to remove the green wire. Save the screw for
later.
D
A B
C E
Product Specification Manual – HEI90
Page 17
4. Strip a section of ½” of the black and white wires (F) that are in the box attached to the insert.
ENGLISH
F F
1/2″ 13mm
5. Remove the piece of metal (G) from the plate (B) obstructing the hole to
the left of the power cord (H) using pliers or a screwdriver. Cut the power
cord (H) on each side of the black clamp.
B
B H
G
Page 18
Product Specification Manual – HEI90
6. Install the connector (I) supplied with the manual kit in the hole formed
in the plate (B) in step 5.
I 7. Pass the new wires through the connector (I) and install the sleeve (J)
supplied with the
manual kit on the BX wire. 8. Join the black and white wires using marettes
(K) (not supplied) and secure the ground wire
with the screw (E) kept in step 3. 9. Close the connection box by screwing in
the plate (B) with the two screws (A) kept in step 1
and secure the BX wire by tightening the screw (L) of the connector (I).
ENGLISH
E K
Product Specification Manual – HEI90
L A
J
Page 19
enlever le4s a.4nnotaCtiohnas nsogoiunsglesthdéetaiSl eitdlees oletftrtehdees
Bdéltoaiwls er Power Cord 1. Open the door and unscrew the screws (A) to
remove the grille (B) in front of the fan. Then unscrew the three plastic
grommets (C) located on the base of the fan. Remove the wires from the
grommets. Keep the screws.
L K B
C
A
2. Disconnect the white wire (D) and the black wire (E) (follow the wires
coming from the inside of the insert). Remove the four screws (F) that hold
the connection box (G) to the insert and gently pull it out until the white
and black wires come out of the insert. Keep the screws.
ENGLISH
D E
Page 20
G F
Product Specification Manual – HEI90
3. Unscrew the plate (H) on the other side of the insert. Keep the plate (H)
and screws (I).
H I
ENGLISH
4. Pass the white (D) and black (E) wires through the hole formed in the
previous step by pulling them towards the front of the insert. Then pass the
wires through the grommet (J) located on the side at the front of the device.
5. Screw the connection box (G) with the four screws (F) kept in step 2.
F G
Product Specification Manual – HEI90
J Page 21
6. Install the plate (H) with the screws (I) kept in step 3 to the initial
location of the connection box (G).
7. Pull the excess black and white wires into the insert to be able to
connect them to their respective locations (the black wire is connected to the
rheostat and the white wire is connected to the blower). An extension cable
must be installed on the black wire to get to the rheostat (extension supplied
with the manual kit).
8. Secure the excess wires using the three plastic grommets (C) removed in
step 1.
9. Reinstall the grille (B) with the screws (A) kept in step 1.
D C
B
E
A
HI
ENGLISH
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Product Specification Manual – HEI90
ENGLISH
4.5 Blower Removal
1. Open the insert door to gain access to the fan grille (B).
2. Remove the two screws (A) on each side of the grille (B) to be able to remove it.
DÉSINSTALLATION VENTILATEUR PT.1
B A
3. Unscrew the two wing nuts (C) on each side of the faBn. A
4. Take out the fan (D).
C
D
Product Specification Manual – HEI90
Page 23
4.6 Removable Air Control Handle This insert comes with a removable handle for
the primary air control. A holder for the handle is supplied with the manual.
Here is an example of the holder installation.
CAUTION: Do not leave the handle on the air control after use, as it will get
very hot.
ENGLISH
Page 24
Product Specification Manual – HEI90
ENGLISH
4.7 Faceplate Installation 1. Lay the panels on a flat and non abrasive
surface. Align the top panel holes (A) with the left and
right panels (B) and (C). Secure together using the bolts (D) and nuts (E)
provided.
C A
D E
B
2. Install the grille on the assembled faceplate and bend the tabs using
pliers.
3. Hang the assembled faceplate on the insert.
Product Specification Manual – HEI90
Page 25
ENGLISH
4.8 Faceplate Decorative Panel Installation/Removal It is possible to install
the insert with or without the faceplate decorative panel. The latter is
included with the insert and is already partially installed with two screws at
each end. Here are
the stSepIsLtEo rCemLIoEveNoTr VkeEeUp Tit E: NLEVER L’ENTONNOIR À
L’INSTALLATION LE PRODUIT DE PRODUCTION N’A QU’UNE VIS INSTALLÉE À
FaceCplHatAe QdeUcEoraEtiXveTRpaÉnMel IrTeÉmoval
· Remove the screws (B) at each end of the panel (A) to be able to remove it
afterwards.
A B
I SI LE CLIENT VEUT INSTALLER SONT PRODUIT DAVEETCAIL’EI NTONNOIR IL FAUT
QU’IL INSTALLE LE RESTANT DES VIS (6X)
Faceplate decorative panel installation · Screw the panel with 6 additional
screws (B).
B
Page 26
Product Specification Manual – HEI90
4.9 Optional Fresh Air Intake Kit Installation The fresh air intake kit may be
installed on the right or left end side of the unit. The unused side must be
covered by the plate provided in the user manual kit. · Install the fresh air
intake adapter (E) with four screws (F) then secure the flexible pipe1 (H)
(not
included) to the adapter using one of the pipe clamps (G). Secure the other
end of the pipe to the outside wall termination (J) using the other pipe
clamp. The outside wall termination must be installed outside of the home.
E F G H J
15 The pipe must be HVAC type, insulated, and must comply with ULC S110 and/or
UL 181, Class 0 or Class 1.
4.10 Optional Fire Screen Installation
In the United States or in provinces with a particulate emissions limit (e.g.:
US EPA), the use of open-door wood stoves with a rigid firescreen is
prohibited. 1. Open the door.
2. Hold the fire screen by the two handles and bring it close to the door
opening.
3. Lean the upper part of the fire screen against the top door opening making
sure to insert the top fire screen brackets in front of the primary air
deflector.
4. Lift the fire screen upwards and push the bottom part towards the insert
then let the fire screen rest on the bottom of the door opening.
2 1
3
Never leave the insert unattended while in use with the fire screen. Do not
use the blower with the fire screen installed. May cause smoke spillage. Do
not use the fire screen with a offset liner adaptor.
4.11 Air Tubes and Baffle Installation 1. Starting with the rear tube, lean
and insert the right end of the secondary air tube into the rear
right channel hole. Then lift and insert the left end of the tube into the
rear left channel.
2. Align the notch in the left end of the tube with the key of the left air
channel hole. Using a « Wise grip » hold the tube and lock it in place by
turning the tube as shown. Make sure the notch reaches the end of the key way.
3. Install the baffle. 4. Repeat steps 1 and 2 for the two other tubes. 5. To
remove the tubes use the above steps in reverse order.
Note that secondary air tubes (A) can be replaced without removing the baffle
board (B) and that all tubes are identical.
A B
B A
4.12 Removal Instructions For inspecting purposes, the insert may need to be
removed. To remove the insert, follow these instructions: · Remove the blower
grille (E) and faceplate (D) by lifting it and then pulling on it. · Remove
the blower (C). · Remove the three screws securing the pipe connector (A). ·
Unscrew the bolts securing the insert to the floor on each side of the unit
(B).
A
B
C D E
4.13 Exploded Diagram and Parts List
1 2
87 10
9
3
4
35
5
11 6
12
13
36 37 38
39 40
14
19
18
15
34
16
33
22 24 23
17 32
20
30 29
28
27
21
25 31
26
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for this unit, please provide the model number and the serial number. We reserve the right to change parts due to technology upgrades or availability. Contact an authorized dealer to obtain any of these parts. Never use substitute materials. Use of non-approved parts can result in poor performance and safety hazards.
Item
Description
Qty
1 21636
2.1 SERIE C-CAST BAFFLE
1
2 SE74778 SECONDARY AIR TUBE KIT
1
3 SE22420 STONES KIT
1
4 22420
REAR REFRACTORY BRICK
1
5 22421
RIGHT REFRACTORY BRICK
1
6 22419
BOTTOM REFRACTORY STONE
1
7 22422
LEFT REFRACTORY BRICK
1
8 30060
THREAD-CUTTING SCREW 1/4-20 X 1/2″ F HEX STEEL SLOT WASHER 2 C102 ZINC
9 PL72040 REFRACTORY PANEL BRACKET
2
10 SE74766 DAMPER ASSEMBLY
1
11 PL34052 LINER FIXATION BRACKET
3
12 60013
POWER CORD 96″ X 18-3 type SJT (50 pcs per carton)
1
13 SE74167 DOOR HINGE REPLACEMENT KIT
1
14 44028
CERAMIC THERMODISC F110-20F
1
15 44080
RHEOSTAT WITHOUT NUT (MODEL KBMS-13BV)
1
16 44075
TANGENTIAL BLOWER 1800 115V-60hZ-30W (S) 90 CFM
1
17 44091
ROCKER SWITCH 2 POSITION MSR-8
1
18 PL74880 FRONT HOUSING
1
19 44085
RHEOSTAT KNOB
1
20 SE74883 GLASS AND MOULDING KIT
1
21 SE53585 GLASS RETAINER KIT WITH SCREWS (12 PER KIT)
1
22 PL74883 GLASS FRAME
2
23 SE74882 GLASSES 18-31/32” X 9-1/8”
1
24 AC06400 3/4″ X 6′ FLAT BLACK SELF-ADHESIVE GLASS GASKET (AC-GGK)
1
25 SE24406 VENTIS 2.1 DOOR ASSEMBLY
1
26 AC06500 SILICONE AND 5/8″ X 8′ BLACK DOOR GASKET KIT (AC-DGKNC)
1
27 SE70697 REPLACEMENT HANDLE WITH LATCH KIT
1
28 AC09185 DOOR LATCH KIT
1
29 AC07868 1/2″ BLACK COIL HANDLE
1
30 30101
SPRING TENSION PIN 5/32″Ø X 1 1/2″L
1
31 AC01216 5″Ø FRESH AIR INTAKE KIT
1
32 AC01298 5″Ø FRESH AIR INTAKE KIT
1
33 SE74166 HANDLE 30898 REPLACEMENT KIT
1
Item
Description
Qty
34 30337
SQUARE HEAD SET SCREW 1/2-13 X 1-1/2″
2
35 VBA1545 26″ X 42″ REGULAR FACEPLATE
1
36 PL74884 DECORATIVE GRID VENTIS 2.1
1
37 30084
NUT 1/4-20 X 1/2″ GRADE 5
4
38 30100
BLACK HEX NUT 1/4 – 20 (NON-OILED)
4
39 AC05959 METALLIC BLACK STOVE PAINT – 342 g (12oz) AEROSOL
1
40 SE46342 VENTIS HEI190 INSTRUCTION MANUAL KIT
1
VENTIS LIMITED LIFETIME WARRANTY
The warranty of the manufacturer extends only to the original retail purchaser
and is not transferable. This warranty covers brand new products only, which
have not been altered, modified nor repaired since shipment from factory.
Proof of purchase (dated bill of sale), model name and serial number must be
supplied when making any warranty claim to your VENTIS dealer.
This warranty applies to normal residential use only. This warranty applies to
normal residential use only. This warranty is void if the unit is used to burn
material other than cordwood (for which the unit is not certified by EPA) and
void if not operated according to the owner’s manual. Damages caused by
misuse, abuse, improper installation, lack of maintenance, over firing,
negligence or accident during transportation, power failures, downdrafts,
venting problems or under-estimated heating area are not covered by this
warranty. The recommended heated area for a given appliance is defined by the
manufacturer as its capacity to maintain a minimum acceptable temperature in
the designated area in case of a power failure.
This warranty does not cover any scratch, corrosion, distortion, or
discoloration. Any defect or damage caused by the use of unauthorized or other
than original parts voids this warranty. An authorized qualified technician
must perform the installation in accordance with the instructions supplied
with this product and all local and national building codes. Any service call
related to an improper installation is not covered by this warranty.
The manufacturer may require that defective products be returned or that digital pictures be provided to support the claim. Returned products are to be shipped prepaid to the manufacturer for investigation. Transportation fees to ship the product back to the purchaser will be paid by the manufacturer. Repair work covered by the warranty, executed at the purchaser’s domicile by an authorized qualified technician requires the prior approval of the manufacturer. All parts and labour costs covered by this warranty are limited according to the table below.
The manufacturer, at its discretion, may decide to repair or replace any part or unit after inspection and investigation of the defect. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of any warranted but defective parts. The manufacturer shall, in no event, be responsible for any uncommon, indirect, consequential damages of any nature, which are in excess of the original purchase price of the product. A one-time replacement limit applies to all parts benefiting from lifetime coverage. This warranty applies to products purchased after March 1st, 2015.
DESCRIPTION
WARRANTY APPLICATION
PARTS
LABOUR
Combustion chamber (welds only), castings and convector air-mate
Lifetime**
4 years
Plating (defective manufacture) – subject to limitations above Ceramic glass
(thermal breakage only) Stainless steel firebox components, vermiculite,
C-Cast or equivalent baffle and secondary air tubes, glass retainers and
handle assembly Surrounds and heat shields, ash drawer, steel legs, pedestal
and trim (aluminum extrusions)
Carbon steel firebox components
Lifetime 5 years 5 years 3 years
N/A 3 years
N/A 2 years
Blowers, heat sensors, switches, rheostat, wiring and electronics
2 years
1 year
Paint (peeling*), gaskets, insulations, refractory bricks (fireplace only**) and ceramic fibre blankets
All parts replaced under the warranty
*Pictures required
**Limited to one replacement
1 year
N/A
90 days
N/A
Labour cost and repair work to the account of the manufacturer are based on a predetermined rate schedule and must not exceed the wholesale price of the replacement part.
Shall your unit or a components be defective, contact immediately your VENTIS dealer. To accelerate processing of your warranty claim,
make sure to have on hand the following information when calling:
Your name, address and telephone number Bill of sale and dealer’s name Installation configuration
Serial number and model name as indicated on the
nameplate fixed to the back of your unit Nature of the defect and any relevant
information
Before shipping your unit or defective component to our plant, you must obtain an Authorization Number from your VENTIS dealer. Any merchandise shipped to our plant without authorization will be refused automatically and returned to sender.
Wood_Revision : May 2021
This document is available for free download on the manufacturer’s website. It is a copyrighted document. Resale is strictly prohibited. The manufacturer may update this document from time to time and cannot be responsible for problems, injuries, or damages arising out of the use of information contained in any document obtained from unauthorized sources.
Stove Builder International inc. 250, rue de Copenhague, St-Augustin-de- Desmaures (Québec) Canada G3A 2H3 1-877-356-6663 https://www.occanada.com/ca/en/ [email protected]