PHILIPS Norelco Shaver 2300 Rechargeable Electric Shaver Instructions
- June 12, 2024
- Philips
Table of Contents
PHILIPS Norelco Shaver 2300 Rechargeable Electric Shaver Instructions
Troubleshooting & repair
My Philips Shaver is not working
If your shaver is not working or turning on, the troubleshooting tips below may help you find a solution.
We recommend you follow the steps in the order listed below. In between steps, check to see if the issue is resolved before moving to the next.
1. Your Philips Shaver is not charged.
If you have a rechargeable Philips Shaver, it is possible, that its battery has drained out. We advise you to charge your shaver and then try turning it on again. For details on how to charge your shaver, please refer to the user manual.
If your Philips Shaver is not rechargeable then it should be plugged in to a working electric socket while in use.
2. Your Philips Shaver is dirty.
It is possible that your shaver does not turn on or move because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to be blocked.
To fix this problem, properly clean your shaver. If possible, remove the shaving head and clean your shaver from the inside as well. For detailed cleaning instructions, refer to your user manual.
In some shavers, a cleaning reminder symbol will blink to let you know that the shaver needs to be cleaned.
3. Your Philips Shaver is not assembled correctly.
Another reason why your shaver might not be working is that it is not assembled correctly. To find out proper instructions on how to reassemble your shaver, refer to your user manual.
4. The travel lock on your Philips Shaver is activated.
Some Philips Shavers have a ‘travel lock’ function. If this is activated, the shaver does not turn on. Depending on the shaver model you have, you may see a ‘lock’ symbol blinking on your shaver to let you know that the travel lock is activated.
To deactivate the travel lock, press the on/off button of your shaver for three to five seconds. Now try turning the shaver on again.
5. Your Philips Shaver is damaged.
It is possible that your Philips Shaver is damaged to such an extent that the motor cannot run anymore. In this case, please contact us to see how we can further help.
6. Your Philips Shaver is plugged in the mains.
Wet and dry models of Philips Shavers will not operate if they are plugged in the mains. These types of shavers can be used in the shower and have a shower icon on the handle. For safety reasons they only work when they are not connected to the mains.
My Philips Shaver is making a loud noise
If your shaver makes a loud noise, the troubleshooting tips below may help you find a solution.
We recommend you follow the steps in the order listed below. In between steps, check to see if the issue is resolved before moving to the next.
1. Your Philips shaver is not assembled correctly.
If your shaver is making a strange or loud noise, it is probably because it is not assembled correctly. This can cause a rattling noise and we advise you to reassemble your shaver. For full instructions on how to do it, refer to your user manual. You can also refer to the video below that shows how to remove the shaving heads and how to install them again in your shaver.
My Philips Shaver is not turning on
If your shaver is not turning on, the troubleshooting tips below may help you find a solution.
We recommend you follow the steps in the order listed below. In between steps, check to see if the issue is resolved before moving to the next.
1. Your Philips Shaver is not charged.
If you have a rechargeable Philips Shaver, it is possible, that its battery has drained out. We advise you to charge your shaver and then try turning it on again. For details on how to charge your shaver, please refer to the user manual.
If your Philips Shaver is not rechargeable then it should be plugged in to a working electric socket while in use.
2. Your Philips Shaver is dirty.
It is possible that your shaver does not turn on or move because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to be blocked.
To fix this problem, properly clean your shaver. If possible, remove the shaving head and clean your shaver from the inside as well. For detailed cleaning instructions, refer to your user manual.
In some shavers, a cleaning reminder symbol will blink to let you know that the shaver needs to be cleaned. For detailed cleaning instructions, refer to your user manual or watch the video below.
3. Your Philips Shaver is not assembled correctly.
Another reason why your shaver might not be working is that it is not assembled correctly. Refer to your user manual for detailed instructions on how to reassemble your shaver or you can also see how to remove and put back the shaving heads in the following video.
4. The travel lock on your Philips Shaver is activated.
Some Philips Shavers have a ‘travel lock’ function. If this is activated, the shaver does not turn on. Depending on the shaver model you have, you may see a ‘lock’ symbol blinking on your shaver to let you know that the travel lock is activated.
To deactivate the travel lock, press the on/off button of your shaver for three to five seconds. Now try turning the shaver on again.
My Philips Shaver is not giving good results
If your shaver is not giving the expected results, the troubleshooting tips below may help you find a solution.
We recommend you follow the steps in the order listed below. In between steps, check to see if the issue is resolved before moving to the next.
1. Your Philips Shaver is dirty.
It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly.
To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well. For detailed cleaning instructions, refer to your user manual or view the video below.
In some shavers, a cleaning reminder symbol will blink to let you know that the shaver needs to be cleaned.
2. Your Philips Shaver is not assembled correctly.
Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual or to the video below.
3. Apply the right movements while shaving.
When you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face. The latest models of S7000 and S9000 will help you to achieve the perfect circular movements thanks to their motion sensor control.
4. Allow your skin an adjustment period.
If you are a new user of the Philips Shaver, keep in mind that your skin needs to adapt to the electric razor. This means that your skin may feel slightly irritated in the beginning. Allow yourself an adjustment period of two to three weeks with your new Philips Shaver.
You can also use a gentle moisturizer or aftershave lotion to minimize skin irritation after shaving.
5. Pre-trim your long facial hair.
Shaving long hair can be uncomfortable and may lead to skin irritation.
If you have not shaved for a couple of days and have a heavy beard, it is a good idea to trim your beard before you start shaving. This technique also helps in reducing shaving time.
Some Philips Shavers come with a trimming attachment that you can use to trim your beard.
Otherwise, use your normal beard trimmer.
6. Be gentle and apply the right amount of pressure.
While shaving, it is important to be gentle, especially if you have sensitive skin prone to irritation. Do not press the shaver too hard against your skin. Only apply a gentle pressure which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them.
Gentle pressure also reduces friction between the shaver and your skin, resulting in a more comfortable experience. The latest models of S9000 will help you to apply the right amount of pressure thanks to its pressure guard feature.