EcoFlow DELTA Max Smart Extra Battery User Manual
- June 4, 2024
- ECOFLOW
Table of Contents
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EcoFlow DELTA Max Smart Extra Battery
DISCLAIMER
Read all safety tips, warning messages, terms of use, and disclaimers
carefully. Refer to the terms of use and disclaimer at
https://ecoflow.com/pages/terms-of-use and
stickers on the product before use. Users take full responsibility for all
usage and operations. Familiarize yourself with the related regulations in
your area. You are solely responsible for being aware of all relevant
regulations and using Eco Flow products in a way that is compliant
Specifications
Specifications of DELTA Max (2000)
- Whether the product can be charged or discharged depends on the actual temperature of the battery pack.
Specifications of DELTA Max (1600)
- Whether the product can be charged or discharged depends on the actual temperature of the battery pack
Safety Instructions
Usage
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Do not use the product near a heat source, such as a fire source or a heating furnace.
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Avoid contact with any liquid. Do not immerse the product in water or get it wet. Do not use the product in rain or humid environments.
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Do not use the product in an environment with strong static electricity/magnetic fields.
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Do not disassemble the product in any way or pierce the product with sharp objects.
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Avoid using wires or other metal objects that may result in a short circuit.
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Do not use unofficial components or accessories. If you need to replace any components or accessories, please visit official EcoFlow channels to check relevant information.
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When using the product, please strictly follow the operating environment temperature specified in this user manual. If the temperature is too high, it may result in a fire or explosion; if the temperature
is too low, the product performance may be severely reduced, or the product may cease to work. -
Do not stack any heavy objects on the product.
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Do not lock the fan forcibly during use or place the product in an unventilated or dusty area.
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Please avoid impact, falls, or severe vibrations when using the product. In case of a severe external impact, turn off the power supply immediately and stop using the product. Ensure the product is well fastened during transportation to avoid vibrations and impacts.
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If you accidentally drop the product into water during use, please place it in a safe open area, and stay away from it until it is completely dry. The dried product should not be used again, and should be properly disposed of according to Section 2.2 below. If the product catches fire, we recommend that you use the fire extinguishers in the following order: water or water mist, sand, fire blanket, dry powder, and finally a carbon dioxide fire extinguisher.
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Use a dry cloth to clean off dirt on the product ports.
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. Rest the product on a flat surface to avoid damages caused by the product falling over. If the product is overturned and severely damaged, turn it off immediately, place the battery in an open area, keep it away from combustible matter and people, and dispose of it in accordance with local laws and regulations.
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. Ensure that the product is kept out of reach of children and pets.
Disposal Guide
- If conditions permit, make sure that the battery is fully discharged before disposing it in a designated battery recycling bin. The product contains batteries with potentially dangerous chemicals, so it is strictly prohibited to dispose of it in ordinary trash cans. For more details, please follow the local laws and regulations on battery recycling and disposal.
- If the battery cannot be fully discharged due to a product failure, please do not dispose of the battery directly in the battery recycling box. In such case, you should contact a professional battery recycling company for further processing.
- Please dispose of over-discharged batteries that cannot be recharged.
Getting Started
Product Details
LCD Screen
Batt
ery Level Indicator: The indicator will repeatedly fill while charging. If
product is at 0% charge, the indicator will flash to warn you.
Wi-Fi Status: After pressing the IOT button for 3 seconds, the Wi-Fi
status will flash on the LCD screen which indicates that the product is ready
for pairing. There’re two ways to connect the product with the App, either
directly connect to the product’s hotspot or using the Internet. If the App is
successfully connected to the product’s hotspot, the icon will keep flashing;
if it is successfully connected to the Internet, the icon will stay on.
- See Section 5 for more troubleshooting steps.
General Product Usage
Product On, Product Off, LCD Screen On
Short press the Main Power Button to turn on the product; the LCD Screen will
light up and the battery level indicator icon will display. The product enters
sleep mode after 5 minutes of idle operation; the LCD Screen will
automatically turn off. When the product senses any load change or operations,
the LCD Screen will automatically light up. To turn the LCD Screen on or off,
please short press the Main Power Button. To power off the product, press and
hold the Main Power Button. The default product standby time is 2 hours. With
other Power Buttons turned off and no other load access for 2 hours, the
product will automatically shut down. The standby time can be set on the App.
USB Output Port
With the Main Power Button turned on, short press the USB Power Button to use
the USB Output Port. Short press the USB Power Button again to turn it off.
With the USB Power Button on, the product will not
automatically shut down.
12V DC Output Port
Short Press 12V DC Power Button
With the Main Power Button turned on, short press the 12V DC Power Button to
use the 12V DC Output port. Short press the 12V DC Power Button again to turn
it off. With the 12V DC Power Button on, the product will not automatically
shut down.
AC Output Port
Short Press AC Power Button
With the Main Power Button turned on, short press the AC Power Button to use
the AC Output ports. Short press the AC Power Button again to turn it off. The
default standby time of the AC Output port is 12 hours.
Without any load access for 12 hours, the AC Power will automatically turn
off. Please turn off AC power button when not in use to save power
consumption.
AC Charging
Eco Flow’s X-Stream fast charge technology is specifically designed for AC
charging. You can control the charging power through the AC Charge Speed
Switch. When set to the top, you will have the maximum charging speed. When
set to the bottom it’ll be at your custom speed, which is 400W by default,
customizable in the Eco Flow App. In case of unusual situations where the AC
input current remains higher than 20A, the X-Stream charging input port will
initiate a self-protection function, and the Overload Protection Switch on the
product will automatically pop up. After confirming that there is no product
failure, you can press the Overload Protection Switch to resume charging.
The
charging power can be adjusted through the AC Charge Speed Switch on the back
of the product. You can set the charging power range in the Eco Flow App.
Please use Eco Flow AC charging Cable for fast charging. AC Charging Cable
should directly plug into 15A(or above) wall outlet. Eco Flow takes no
responsibilities for any consequences caused by failures to follow
instructions, including but not limited to charging with AC charging Cable.
Solar Charging
Users can connect solar panels in series as shown in the figure to recharge
the product. The product supports 11-100V DC input, 10A max current, and 800W
max charging power.
When using an Eco Flow solar panel to charge the product,
please follow the instructions that come with the solar panel. Before
connecting the solar panel, please ensure that the solar panel’s output
voltage is with in 100V to avoid product damages.
Car Charging
Users can recharge the product through the Car Charging Input Port. It
supports 12V/24V car chargers and an 8A default charging current. Please
charge using the car charger after you’ve started the car to avoid failure to
start due to insufficient car battery. In addition, please make sure that Car
Charging Input Port and the Car Charging Cable are in good condition. Eco Flow
takes no responsibilities for any losses or damages caused by failures to
follow instructions.
Using Smart Extra Battery
The product can be connected with up to two Smart Extra Batteries at the same
time to meet higher capacity needs. Please refer to the user manuals of DELTA
Max Smart Extra Battery and Smart Generator for detailed instructions. Extra
Battery, please follow the instructions below:
- Before connecting the product to a Smart Extra Battery, please make sure that both the product and the Smart Extra Battery are turned off.
- After connecting the product to a Smart Extra Battery, please make sure that both of their LCD screens display an extra battery icon before using it.
- Do not directly connect or remove the Smart Extra Battery during charging and discharging processes. If you need to connect or remove it midway, please turn off the product first.
- Do not touch the metal terminals of the Smart Extra Battery connector with your hands or other objects. If foreign objects adhere to the metal terminals, please gently wipe them with a dry cloth.
APP
The Eco Flow App gives users the ability to control and monitor Eco Flow power
stations remotely. Read the Eco Flow App user guide and access the download
link here:
https://ecoflow.com/pages/ecoflow-app
Privacy Policy
By using Eco Flow Products, Applications and Services, you consent to the Eco
Flow Term of Use and Privacy Policy, which you can access via the “About”
section of the “User” page on the Eco Flow App or on the official Eco Flow
website at https://ecoflow.com/pages/terms-of-use and https://ecoflow.com/
pages/privacy-policy
-Boost
To avoid operation failure due to overload protection, the X-Boost feature
will be automatically enabled when the total output exceeds the rated output
power, which enables the product to power high wattage appliances at the rated
output power.
X-Boost Tips:
- .X-Boost is enabled by default; you can enable or disable it in the Eco Flow App.
- X-Boost is not available when the AC output is turned on in a recharging state (in bypass mode) and when X-Boost is disabled.
- X-Boost is not applicable for all electrical appliances; it’s incompatible with appliances with strict voltage requirements. Appliances with voltage protection (such as precise instruments) are not supported. X-Boost mode is more suitable for heating devices. Please conduct your own tests with your devices with X-Boost enabled
Emergency Power Supply (EPS)
The product supports EPS. When you connect the grid power to the AC Input Port
of the product through an AC Charging cable, you can power electrical devices
through the AC Output Sockets (AC power will come from the grid and not the
power station in this situation). In case of a sudden blackout, the product
can automatically switch to the battery powered supply mode within 30ms. As a
basic UPS function, this function does not support 0ms switching. Please do
not connect the product to any device that requires 0ms UPS, such as data
servers and workstations. Please test and confirm the compatibility before
using the product. We recommend that you only charge one device at a time and
avoid using multiple ones at the same time to avoid overload protection. Eco
Flow takes no responsibilities for any device failures or data losses caused
by failures to follow instructions.
FAQS
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What battery does the product use?
It uses high-quality lithium-ion battery. -
What devices can the product’s AC output port power?
With high rated power and peak power, the product’s AC output port can power most household appliances. Before you use it, we recommend that you confirm the power of the appliances first and ensure the power sum of all loaded appliances is lower than the rated power. -
How long can the product charge my devices?
The charging time is shown on the product’s LCD Screen, which can be used to estimate the charging time of most appliances with stable power usage. -
How can I know if the product is charging?
When it’s charging, the remaining charging time will be shown on the LCD Screen. Meanwhile, the charging indicator icon begins to rotate with the remaining battery percentage and the input power shown on the right of the circle. -
How to clean the product?
Please gently wipe it with a dry, soft, clean cloth or paper towel. -
How to store the product?
Before storing, please turn off the product first, and then store it in a dry, ventilated place at room temperature. Do not place it near water sources. For long-term storage, please discharge the battery to 30% and recharge it to 60% every three months to extend its battery life. -
Can I bring the product on a plane?
No.
Troubleshooting
If the
Alarm Prompt shows on the product LCD screen during use and does not disappear
after a restart, please stop using it immediately (do not try to charge or
discharge). If you require any other assitance, please contact Eco Flow
Customer Service.
What’s In the Box
- DELTA Max
- AC Charging Cable
- Car Charging Cable
- Solar Charging Cable
- DC5521 to DC5525 Cable
- User Manual & Warranty Card
Storage & Maintenance
- Please use or store the product in an environment temperature between 68 °F to 86 °F, away from water, heat, and other metal objects.
- For long-term storage, please discharge the battery to 30% and recharge it to 60% every three months.
- For safety, please do not store the product in an environment temperature higher than 113 °F or lower than 14 °F for a long time.
- If the remaining battery is less than 1% after you finish using the product, please recharge it to 60% before storing. If the product is left idle for a long time with severely low battery, irreversible damages may be caused to the battery cell and the product service life will be shortened.
- If the product has been idle for too long and the battery is severely low, it will enter a deep sleep protection mode. In such case, please charge the product before using it again.
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