TRUVOX MWPRO240 Commercial Floor Cleaning Machine User Manual
- June 12, 2024
- TRUVOX
Table of Contents
- TRUVOX MWPRO240 Commercial Floor Cleaning Machine
- Product Information
- Product Usage Instructions
- INTRODUCTION
- PRODUCT INFORMATION
- TECHNICAL SPECIFICATIONS
- IMPORTANT SAFETY ADVICE
- FOR UK MARKET
- CLEANING AGENTS
- MAINTENANCE
- AFTER SALES SERVICE
- GUARANTEE
- RECOMMENDED SPARES & ACCESSORIES
- Assembly Procedure
- How To Use?
- Operation
- Maintanence
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
TRUVOX MWPRO240 Commercial Floor Cleaning Machine

Product Information
The Multiwash PRO Commercial Floor Cleaning Machine is designed for use on smooth, even floors in indoor areas. It can be used on various floor surfaces including short-pile carpet, wood, PVC, rubber, and stone. This machine is intended for commercial use and is suitable for hotels, schools, hospitals, factories, shops, offices, rental businesses, and other similar establishments. It is not recommended for normal housekeeping purposes.
Technical Specifications:
- Model: Multiwash PRO 240 (MWPRO240), Multiwash PRO 340 (MWPRO340), Multiwash PRO 440 (MWPRO440) – Voltage AC (~)/Frequency: 230V/50Hz – Motor Power (+ pump): 750W + 26W (MWPRO240), 950W + 26W (MWPRO340), 1150W + 26W (MWPRO440)
- Solution Tank Capacity: 4 liters – Productivity Rate: 250 (MWPRO240), 350 (MWPRO340), 450 (MWPRO440)
- Brush Width: 24cm (MWPRO240), 34cm (MWPRO340), 44cm (MWPRO440)
- Brush Speed: 650 rpm
- Brush Pressure: 220 (MWPRO240), 190 (MWPRO340), 170 (MWPRO440)
- Sound Pressure Level: 69 dB(A) (MWPRO240 & MWPRO340), 71 dB(A) (MWPRO440)
- Dimensions (L x W x H): 39cm x 35cm x 111cm (MWPRO240), 39cm x 45cm x 111cm (MWPRO340), 39cm x 55cm x 111cm (MWPRO440)
- Weight: 21.5kg (MWPRO240), 26.5kg (MWPRO340), 31.0kg (MWPRO440)
- Cable Length: 12 meters
- Warranty: 1 year
Product Usage Instructions
- Before using the machine, read all the instructions provided in the user manual and retain it for future reference.
- Ensure that the machine is used only for the manufacturer’s approved applications as described in the manual.
- Unpack and assemble the machine according to the instructions before connecting it to the electrical supply.
- Use only genuine accessories and spare parts provided with the machine or those approved by the manufacturer. The use of other accessories may compromise the safety of the machine. Any repairs should be performed by a qualified service agent.
- Do not modify the machine from its original design.
- Operators must receive proper training in using the machine safely and effectively.
- Caution: There is a risk of electric shock. Follow all safety precautions and guidelines provided in the manual.
- Dispose of the machine properly in accordance with local waste authority guidelines for electrical and electronic equipment (WEEE). Improper disposal may harm the environment and human health. Please refer to the user manual for more detailed instructions and safety information.
IMPORTANT
BEFORE USE READ THESE INSTRUCTIONS AND RETAIN FOR FUTURE REFERENCE
INTRODUCTION
The following instructions contain important information about the machine and safety advice for the operator. Equipment must be operated, serviced and maintained in accordance with the manufacturer’s instructions. If in doubt contact the supplier of your machine.
READ ALL INSTRUCTIONS BEFORE USING THE MACHINE
PRODUCT INFORMATION
The Multiwash floor cleaning machines are designed for use on smooth, even floors in indoor areas. They can be used on most floor surfaces including short-pile carpet, wood, PVC, rubber and stone. This machine is for indoor use only. The machine is intended for commercial use, for example in hotels, schools, hospitals, factories, shops, offices, rental businesses and other than normal housekeeping purposes.
EC Declaration of Conformity
- Machine Type : Floor cleaning machine
- Model: MWPRO240…, MWPRO340…, MWPRO440…
This machine is in conformity with the following EU directives:
- Machinery Directive : 2006/42/EC
- The EMC Directive : 2014/30/EU
Applied harmonised standards:
BS/EN60335-1, BS/EN60335-2-67, BS/EN55014-1, BS/EN55014-2, BS/EN61000-3-2,
BS/EN61000-3-3, BS/EN62233,
Truvox International Limited Unit C (East), Hamilton Business Park, Manaton
Way, Botley Road, Hedge End, Southampton,
SO30 2JR, UK
Malcolm Eneas Operations Director Southampton, 09/08/2022
TECHNICAL SPECIFICATIONS
Model| Multiwash PRO 240| Multiwash PRO 340|
Multiwash PRO
440
---|---|---|---
Product Code| MWPRO240| MWPRO340| MWPRO440
Voltage AC (~)/ Frequency| V/Hz| 230/50| 230/50| 230/50
Motor Power (+ pump)| W| 750 + 26| 950 + 26| 1150 + 26
Solution tank capacity| litres| 4| 4| 4
Productivity Rate| m²/h| 250| 350| 450
Brush width| cm| 24| 34| 44
Brush speed| rpm| 650| 650| 650
Brush pressure| g/cm²| 220| 190| 170
Sound pressure level| dB(A)| 69| 69| 71
Dimensions (L x W x H)| cm| 39 x 35 x 111| 39 x 45 x 111| 39 x 55 x 111
Weight| kg| 21.5| 26.5| 31.0
Cable length| m| 12| 12| 12
Warranty| | 1 year
- Handle vibration does not exceed 2.5 m/s² when operating on a smooth hard surface.
- Noise levels measured at a distance of 1 meter from machine and 1.6 metres above floor, when washing a hard floor. Measurements recorded using a hand held meter.
- Above dimensions are approx. Since the company’s policy is to continuously improve the product, there could be changes without prior notice.
WASTE ELECTRICAL & ELECTRONIC EQUIPMENT (WEEE)
Do not dispose of this device with unsorted waste. Improper disposal may be
harmful to the environment and human health. Please refer to your local waste
authority for information on return and collection systems in your area.
IMPORTANT SAFETY ADVICE
The safety information described in this manual provides basic precautions and
supplements standards in force in the country where the machine is used.
This symbol warns the operator of hazards and unsafe practices which could
result in severe personal injury or death.
WARNING – to reduce the risk of injury, electric shock or fire.
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This machine must only be used for the manufacturer’s approved application as described in this manual.
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The machine must be unpacked and assembled in accordance with these instructions before connecting to the electrical supply.
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Only genuine accessories and spare parts provided with the machine or those approved by the manufacturer should be used. The use of other accessories may impair the safety of the machine. All repairs must be performed by a qualified service agent.
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DO NOT modify the machine from its original design.
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Operators must be fully trained in the use of the machine in accordance with these instructions, able to perform regular user maintenance and the correct selection of accessories.
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Operators should be physically capable to maneuver, transport and operate the machines.
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Operators should be able to recognize unusual operation of the machine and report any problems.
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This machine is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the machine by a person responsible for their safety.
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Keep children and unauthorized persons away from the machine when in use. DO NOT use as a toy.
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DO NOT use if it has been damaged, left outdoors or dropped in water.
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DO NOT use where hazardous dust is present.
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DO NOT use in an explosive atmosphere.
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DO NOT pick up or use near flammable or combustible fluids, hazardous dusts or vapours.
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CAUTION – If it is suspected that there is hazardous dust or flammable/corrosive material, stop cleaning the area immediately and consult your superior.
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DO NOT use to clean up any burning or lighted materials such as cigarettes, matches, ashes or other combustible objects.
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Only use the machine on firm level surfaces. DO NOT use on a gradient or slope of more than 2%.
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DO NOT use on rough uneven surfaces e.g. industrial or coarse concrete surfaces.
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DO NOT use outdoors e.g. on patios, decks or rough surfaces.
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CAUTION – This machine is for dry indoor use only and should not be used or stored outdoors in wet conditions.
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Take care when using a machine near the top of stairs to avoid overbalancing.
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DO NOT cover the machine when in use.
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DO NOT run the machine dry, as this could damage the floor surface or the machine itself.
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DO NOT leave machine running unattended.
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Keep hair, loose clothing, hands, feet and all other parts of the body away from openings and moving parts.
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DO NOT put any object into openings. DO NOT use with any opening blocked; keep free of dust, debris and anything that may reduce airflow.
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DO NOT use volatile or combustible solvents (e.g. diesel/petrol/IPA/trichloroethane) nor any corrosive, toxic or highly irritant substances to wash floors, even if diluted. In the event of accidental contact with any such substances(e.g. due to spills) follow the decontamination procedures in force at the user site. If in any doubt about the condition of the machine, contact Truvox or the dealer/agent who supplied the machine.
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DO NOT operate the machine if it malfunctions or is damaged in any way. Contact an authorized service agent for repair or adjustments.
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DO NOT leave the machine connected to the electricity supply when not in use, always remove the plug from the socket-outlet.
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WARNING DO NOT fill the machine with water hotter than 40ºC.
USE ON ESCALATORS -
Ensure the machine is positioned at the bottom of the escalator with the escalator moving towards the operator.
CAUTION – Risk of electric shock -
DO NOT operate the machine with a damaged power cord or plug, or after the machine malfunctions or is damaged in any way. Contact an authorized Service Agent for repair or adjustment.
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The machine must be kept clean and in good condition with regular inspections of the power cord and plug for signs of any damage. If any parts are damaged they shall only be replaced by an approved part by the manufacturer, its service agent or a similar qualified person in order to avoid a hazard.
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Only replace the power cord with the type specified in the instruction manual.
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When unplugging, pull the plug, not the power cord.
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WARNING: Keep the power cord clear of moving parts.
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DO NOT kink or twist the power cord and keep cord away from heated surfaces.
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The power cord plus any extension leads should not exceed 30 metres in total. The cross section of an extension cable wiring must be at least 2.5mm².
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DO NOT pull or carry by the power cord. DO NOT use cord as a handle, close door on cord or pull cord around sharp edges or corners.
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Switch off the machine before removing the plug.
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DO NOT operate switches or touch the mains plug with wet hands as this may cause electric shock.
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This machine should always be connected to a fully earthed power supply of the right voltage and frequency.
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The machine shall be disconnected from its power source when not in use and before commencing cleaning of the machine or maintenance and when replacing parts or accessories, by removing the plug from the socket-outlet.
FOR UK MARKET
Plug: Moulded plug, UK standard, 3 pin, 250V, 13A rated with BS approval
and in-built fuse.
Cable: 3 x 1.0 SQ mm PVC insulated Cable, type H05VV-F with VDE/KEMA-KEUR
approval.
Connector: Moulded connector, 250V,10A rated, IEC C13 Connector with BS
approval.
CLEANING AGENTS
- When using cleaning and care agents, the manufacturer’s danger warnings must be followed and protective goggles and clothing must be worn.
- Only use low-foaming, non-combustible cleaning agents which DO NOT contain generally health-hazardous substances.
- Please ensure that after each use any chemical residue is rinsed out with clean water.
BRUSH IDENTIFICATION
Red, Blue, White and Yellow brush buttons are packed with the machine. Simply
plug the buttons into the hole in the brush as shown. Clear identification, by
colour coding, helps prevent cross contamination.
TRANSPORTING THE MACHINE
- Take extreme care when moving the machine up or down steps or stairs.
- Incorrect lifting techniques may result in personal injury. We advise that the manual handling regulations are followed. Carefully wrap the power cord and store in dry indoor location.
- DO NOT expose the machine to rain or moisture.
- When transporting the machine ensure that all components, tanks and removable parts are securely fastened, and that the power cord and plug are not trailing.
- Do not lift or transport the machine whilst containing liquid as this will add considerably to the weight.
- When transporting the machine the handle should be locked in the upright position.
STORAGE
- Always switch off the machine after use.
- Always empty, wipe down and dry the machine after use.
- Both the solution and recovery tanks should be emptied and flushed out with clean water to ensure the seals and pumps are free from any cleaning detergents.
- Wrap the power cord around the cable winder ensuring that the plug is not trailing on the floor.
- Store the machine in a dry indoor area only.
MAINTENANCE
WARNING – Before undertaking maintenance operations or adjustments switch
off machine and unplug from the electricity supply.
IMPORTANT – All other servicing and repairs should only be performed by a
Truvox engineer or Authorized Service Agent.
IMPORTANT – Should the machine fail to operate please refer to the fault
diagnosis section in the back of this instruction manual. If the problem /
remedy is not listed please contact Truvox Customer Service Department for
rapid attention. The machine requires minimum maintenance apart from the
following checks by the operator prior to use:
- Body of the machine – Clean with a damp cloth.
- Power cord – Regularly inspect sheath, plug and cord anchorage for damage or loose connection. Only replace the power cord with the type specified in these instructions.
- Brushes – For maximum life, wash the brushes regularly. Ensure machine is in Transport mode when not in use. Store additional brushes in a vertical position to avoid bending of bristles. Check for permanent bending of bristles in a particular direction. This may occur if the machine is operated for several days without removing the brushes, which is not recommended. If this occurs, reverse the brush so that the bent bristles are automatically straightened.
- Wiper Blade – After years of use the wiper blade may wear. If this occurs the water collection performance will decrease. It should be replaced by an authorised service agent.
- Solution feed filter – The filter prevents clogging of the spray nozzle and should be periodically cleaned.
- Nozzle maintenance – If the spray of the nozzle becomes blocked, slide the nozzle cover off and remove the nozzle. Wash the nozzle in clean water, ensuring that the nozzle is clear before refitting.
AFTER SALES SERVICE
Truvox machines are high quality machines that have been tested for safety by authorized technicians. It is always apparent that after longer working periods, electrical and mechanical components will show signs of wear and tear or ageing. To maintain operational safety and reliability the following service interval has been defined: Every year or after 250 hours. Under extreme or specialised conditions and/or insufficient maintenance, shorter maintenance intervals are necessary. Use only original Truvox spare parts. Use of other spare parts will invalidate all warranty and liability claims. Should you require after sales service please contact the supplier from whom you purchased the machine, who will arrange service. Repairs and servicing of Truvox products should only be performed by trained staff. Improper repairs can cause considerable danger to the user.
GUARANTEE
Your product is guaranteed for one year from the date of original purchase, or hire purchase, against defects in materials or workmanship during manufacture. Within the guarantee period we undertake at our discretion, to repair or replace free of charge to the purchaser, any part found to be defective, subject to the following conditions:
CONDITIONS
- Claims made under the terms of the guarantee must be supported by the original invoice/bill of sale issued at the time of sale, or the machine Serial No.
- For claims under this guarantee contact the supplier from whom you purchased the product who will arrange the appropriate action. Do not initially return the product as this could result in transit damage.
- Neither Truvox nor its distributor shall be liable for any incidental or consequential loss.
- This guarantee is governed by the laws of England.
- This guarantee does not cover any of the following:
- Periodic maintenance, and repair or replacement of parts due to normal wear and tear.
- Damage caused by accident, misuse or neglect, or the fitting of other than genuine Truvox parts.
- Defects in other than genuine Truvox parts, or repairs, modifications or adjustments performed by other than Truvox service engineer or authorized service agent.
- Costs and risks of transport relating directly or indirectly to the guarantee of this product.
- Consumable items such as, brushes, drive discs, filters and vacuum skirts.
This guarantee does not affect your statutory rights, or your rights against the supplier arising from their sales or purchase contract. Truvox International Limited policy is one of continual product development and we reserve the right to alter specifications without prior notice.
RECOMMENDED SPARES & ACCESSORIES
| Item | MWPRO240 | MWPRO340 | MWPRO440 |
|---|---|---|---|
| Standard brush – black (PK of 2) | 90-0727-0000 | 90-0728-0000 | 90-0729-0000 |
| Standard brush – yellow (PK of 2) | – | 90-0871-0000 | – |
| Standard brush – blue (PK of 2) | – | 90-0874-0000 | – |
| Standard brush – green (PK of 2) | – | 90-0877-0000 | – |
| Standard brush – red (PK of 2) | – | 90-0880-0000 | – |
| Soft brush – grey (PK of 2) | 90-0730-0000 | 90-0731-0000 | 90-0732-0000 |
| Side brush – black(1 required) | 90-0722-0000 | 90-0723-0000 | 90-0724-0000 |
| Hard brush – blue (PK of 2) | 90-0733-0000 | 90-0734-0000 | 90-0735-0000 |
| Escalator brush – blue (PK of 2) | 90-0736-0000 | 90-0737-0000 | 90-0738-0000 |
| 7 litre tank | 90-0726-0000 | ||
| Trolley (for all models) | 05-4779-0000 |
FAULT DIAGNOSIS
The following simple checks may be performed by the operator. If the machine
is still not working, please contact your local Service Agent:
| Trouble | Reason | Remedy |
|---|---|---|
| Machine fails to start – no power | Transport working lever is in bottom | |
| position (see picture 2 on page 18) | Change to operating position (see |
pictorial guide)
Motor overload protector has tripped| Wait for 1 hour to allow the motor
temperature to reach room temperature. Then try again.
Transport wheels not raising off the ground when handle lowered| Check for
debris and clean machine.
Lack of voltage / electrical supply| Check fuse *, power cord, plug and socket
outlet
Machine fails to pick up water from the floor| Incorrectly fitted /
damaged recovery tank| Refit or replace recovery tank
Worn brushes| Check brush pressure, if needed replace brushes.
Drum not rotating| See below
Drum not rotating| Debris around drum or base of machine| Clean drum and
base of the machine.
Drum is rotating, but brushes are not| Debris around brushes| Clean
or replace brushes
Machine fails to spray solution onto the floor| Faulty pump| If there is
no noise present from the pump, check that the pump cable is fitted correctly.
Improper water hose connection| Check the quick lock connector for proper
fitting
No solution in solution tank| Fill solution tank
Blocked jet| Clean jet
Blocked inline filter| ·Clean inline filter
Blocked filter or faulty valve in solution tank| Clean / replace filter or
valve
Motor makes a humming noise but does not turn| Debris around drum
and base of the machine| Clean drum and base of machine
The machine is vibrating| Bristles on the brushes are deformed|
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Soak brushes in a bucket of water
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Replace both brushes
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If the fuse blows several times, the machine should be checked by an authorized Service Agent.
PLEASE REFER TO THE BACK OF THE MANUAL FOR PICTORIAL INSTRUCTIONS
Assembly Procedure



How To Use?

Operation

Maintanence

Read User Manual Online (PDF format)
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