eVolo EVC7001 Electric Vehicle Charging Point User Manual

: June 13, 2024
: eVolo

Table of Contents

Overview
Safety Instructions
User Setup
Charging Your EV
LED Indicators
Trouble Shooting – User
Product Specification
Statement of Compliance
Warranty
Disclaimer
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

eVolo EVC7001 Electric Vehicle Charging Point User Manual

Overview

Description

The eVolo AC charge point is designed to charge electric vehicles (hereinafter called ”EV”s) at your property.

Your eVolo EV charge point is a connected product (as required by the Smart Regulations) and requires an internet connection.

The charge point operates via a smart phone APP which is available for multiple users to download and use. Intended Use

The eVolo AC charge point is intended for charging EVs only. It is suitable for both indoor and outdoor use.

This product must be installed commissioned by an eVolo approved installer.

The end user should register on the eVolo website by scanning the web QR code on the side of the charge point before being prompted to download the user APP.

Safety Instructions

CAUTION – Operation
During the charge session the plug is locked into the charge point, do not disconnect the charging handle. There is a risk of damage to the cradle of the charge point. Stop charging before disconnecting the plug

NOTE
The images and illustrations depicted in this manual may differ slightly from the actual product.

Read and follow all warnings and instructions before installing and operating the charger.
Children should be supervised when around this equipment.
Do not insert fingers or foreign objects into the electric vehicle connector.
Do not use the equipment if any flexible power cord or EV cable is frayed, broken or otherwise damaged, or fails to operate.
Do not operate the equipment outside its operating temperature range of -30 to 50 °C.
Handle the equipment with care during transportation and installation. The mounting base must be installed on a flat surface and not twisted; do not use excessive force to pull when connecting the charge point to the base; do not step on the equipment, to prevent damage to it or any components.
For use with and for charging Electric Vehicles only.
If using the eVolo/Autel Charge APP to control your charge points at a single site, all charge points must be the same make

WARNING This device is intended only for charging vehicles.

CAUTION To avoid a risk of fire or electric shock, this product must be installed and connected to a permanent fixed installation. Ventilation not required during charging.

CAUTION The cable between the charge point and the EV should not be extended

CAUTION Risk of electric shock. Do not remove cover or attempt to open the enclosure. No user serviceable parts inside. Refer servicing to qualified service personnel.

DANGER
If you use the equipment in any other way than described in this manual or other related documents, possible death, injury and damage to property can occur. For use with and for charging Electric Vehicles only. Use the equipment only as intended.

CAUTION
Use of the EV charge point may affect the operation of or impair any medical or implantable electronic devices, such as an implantable cardiac pacemaker or an implantable cardiovascular defibrillator. Before using the EV charge point, check with your electronic device manufacturer regarding the effects that charging an EV may have on such electronic devices.

User Setup

Step 1
Scan the website QR code on the side of the charge point (marked 1 in the diagram) or visit www.evolo-uk.com to register your charger and activate your warranty
Website

Step 2
After registering your charge point, follow the link on the eVolo website to download the Autel® Charge APP

Step 3
After downloading and opening the Autel® Charge APP, follow the instructions below to create an account, by selecting Register

Use a valid email address or mobile phone number
A verification code will be sent to the email address or mobile phone number used
Enter this code when prompted to complete registration

Step 4

Add the Charge Point to the APP by selecting the ‘Charger’ option under the ‘Me’ tab
Select ‘Add’ to pair the charge point
Scan the Product ID QR code. The product ID QR code and pin code details can be found on page 3 in this manual. The Product ID QR code can also be located on the side of the charge point (2)

Step 5

Link the charge point to the your mobile device using the Bluetooth connection Select ‘Connect via Bluetooth’

Step 6
Connect the charge point to the internet

If the charge point is connected to the internet using a cable to your router, the network details will appear under ‘Current Network’ – no further action required Select ‘Skip’ to exit the Wi-Fi Connection page

To setup a Wi-Fi internet connection

Select the required Wi-Fi network that appears on the screen
Enter the correct Wi-Fi password and select ‘OK’ to save the Wi-Fi connection into the charge point

Step 7
The Charger Point Settings can be reviewed and changed in the following menu

Select the ‘Me’ tab

Setting	Action
Personal Information (optional)

Click on the image icon·
Your picture can be added·
Your phone number and email address will appear·
Your name can be added·
Your password can be changed·
Your account can be deleted, e.g. if you move home

Charger|

View charge point settings and user setup

Charger Name| The serial number of the charge point will appear here by default·

Tap on the charger name to modify it·
Select ‘OK’ to save

Charger Location|

Verify the charger location on the map within the APP (assuming location services switched on), and set as required·
Select ‘OK’ to save setting and return to the parameters menu

Wi-Fi Connection|

Add an available Wi-Fi connection for the charge point

Charge via Card| Add additional eVolo RFID cards or modify the Card Nameof existing linked cards
Max Charge Current|

This allows you to limit the current used to charge the EV·
Select ‘OK’ to save settings and return to the Charger menu

Autostart| This allows the charge point to automatically start charging the car as soon as the charging cable is plugged into the EV·

Select the switch to enable this feature·
If this is enabled, the charging has to be ‘Stopped ’manually so the plug can be removed

Set Price| This feature is used to manually track the cost of the electricity (£/kWh) charged by the energy supplier·

Turn On the switch for Average price (£/kWh)·
Enter your electricity kWH cost and select ‘OK’ to save the setting

Schedule| Schedule is used to set the start and stop charging times. Default setting: On ·

Times can be set or this ferature can be turned off·
Press Back(<) to return to the parameters menu

Randomised Delay| The Charge Point Regulations requires that this product has a randomised time delay to start charging. The charge point must be able to automatically delay charging up to 10mins from either manually starting or scheduled start time·

Default setting: On ·
Press Back(<) to return to the parameters menu

---|---
Home Charger Sharing(Primary User only)| This feature allows you to setup your charger as a public commercial charger and bill users·

This charger is configured for private use

Share with Family (Primary User only)| This feature allows for additional family members to use the charge point·

Select Share with Family·
Select Invite·
Enter the Email or Phone number used by the family member·
Select the Invite button·
The family member will received an invite via their system messages which they must accept for thecharge point

Charger Info|

This feature lists details for the charge point covering the unique serial number and PIN codeThe software version of the charge point is stated in‘Charge Control Module’

Firmware Update| The charge point will check for the latest firmware and automatically update·

It is recommended that the Automatic update switch remains On to ensure the charger has the latest up todate firmware installed

Reboot Charger| This feature is used to perform a reboot by turning the charger off and then on·

Select ‘Reboot Charger’·
elect ‘Reboot’

Factory Reset| This feature will erase all setting stored within the charger to factory default incuding those commisioned by the installer·

Do not select this without consulting technical support

Installation Mode (Primary User only)| This feature is only recommended to be accessed by an eVolo approved installer·

Do not select this without consulting technical support

Unlink| Removes the charge point from your account
Press Back(<) to return to the Me menu

Charge Card The feature allows additional eVolo RFID cards to be added

Select ‘Charge Card’
Select ‘Add’
Enter the card number printed on the rear of the card or scan it by selecting the scan icon
The linked cards can be managed and customized within the Charge Card menu

My EV / Vehicle
The feature allows to setup the Make and Model of the EV

Select ‘Vehicle’
Select ‘Add’
Select the Make, Model and Year
Enter the following optional parameters:
Nominated Battery Capacity, License Plate, DC/Connector Type, DC/Max Power
Select ‘Add’
Confirm the details before selecting ‘OK’ to save these setting

Payments
The Autel Charge APP can be set up to allow payment at Autel public charging
points

Details do not need to be entered for the eDock and eVoom for home charging

Charge History
Energy usage for charging your EV can be viewed here

FAQ
Answers to frequently asked questions can be found here
Feedback
Live chat for the Autel® APP support, or contact the eVolo Technical Support

Settings
User changeable settings include:

Set: language
Set: currency
Set: miles/km
Clear cache
Switch notifications ‘Off’
Logout from the APP: slide switch

About

Check for software updates
Autel® Privacy Policy
Autel® User Agreement

All system messages/notifcations will appear on the message icon presented in the top right of the screen. Select this icon to view all messages.

Charging Your EV

Charging Options
Your charge point has different options on how to start charging:

Using the APP start/stop feature
Using the Charging Schedule within the APP which allows the user to schedule charging times
Using the RFID feature (EVC7007 eVoom model only)*
RFID feature can be enabled for the EVC7001 eDock model via the eVolo website

How to Charge your EV via APP
Start charging

Connect the charging cable by inserting the connector in the EV and the plug into the charge point socket
Open the Autel® APP and select Charger tab
Select Start

Stop charging

Open the Autel® APP and select Charger tab
Select Stop
There may be a few seconds delay before the charge point operates
Remove the charging handle from the charger socket outlet and the EV charge port

There may be a few seconds delay before the charge point operates

NOTE
Ensure your EV is charging. The charging LED on the charger should flash green. If you suspect the vehicle is not charging properly, try reconnecting the charging cable or contact customer support for further assistance.

How to Charge your EV via RFID Card (EVC 7007 eVoom model only)

Start charging

1. Insert the charging cable into the vehicle
connector on your EV and the charge point
socket outlet
2. Tap RFID card against logo

Stop charging

1. Tap RFID card against logo
Remove the charging handle from the charger socket outlet and the EV charge port

There may be a few seconds delay before the charge point operates

RFID feature can be enabled for the EVC7001 eDock model via the eVolo website.

How to Charge your EV via Charging Schedule
If you have set up a charging schedule in the Charge app, the charger will initiate a charge session automatically as scheduled. (Scheduled charging case)
Points to note when charging

When the ‘Randomized Delay’ function is enabled, charging will begin following a delay. The delay will be displayed by the APP upon starting a charge session.
If the ‘Autostart’ function is enabled in the Charge app, the charger will automatically start charging once the charging cable is connected. The ‘Schedule’ overrides this function.

LED Indicators

LED Description	Description
Power LED

Not Illuminated : The charge point is powered off·
Solid Green : The charge point is powered on·
Flashing Yellow : Data is being transmitted and/or firmware is upgrading·
Solid Yellow : Firmware upgrade has failed·
Solid Blue : Data transmission has failed; will illuminate green in five seconds

Internet Connection LED|

Not Illuminated : The charge point is not connected to the internet·
Solid Green : The charge point is connected to the internet·
Flashing Green : The charge point has joined the DLB (Dynamic Load Balancing) network.

**Charging LED**|

Not Illuminated: The charge point is not connected·
Solid Blue: An EV is connected·
Flashing Blue: A schedule is active·
Flashing Green: An EV is charging·
Solid Green: A charge session has ended·
Solid Yellow: A recoverable error has occurred·
Solid Red: An irrecoverable error has occurred or the product is temporarily disabled by the cloud server (please contact technical support)

Bluetooth Connection LED|

Not Illuminated: The charger is not connected via Bluetooth·
Flashing Green: The charger is connected to a mobile device via Bluetooth.

Trouble Shooting – User

| Issue| Resolution
---|---|---
**** 1| **** The charge session does not start as scheduled|

Do not insert the connector into your EV charging port before setting up a charging schedule for the first time. Insert the EV charging cable after theschedule is set up.

2| Power failure|

Make sure the switch to the circuit breaker is on.

3| Over-heating|

Check whether the EV charging cable is securely connected.·
Ensure the operating temperature is within the specified range on the product label.
Stop charging. Restart charging until it is withinthe operation temperature range.

4| Residual current detected|

Unplug the vehicle and plug in again. If the problem persists, contact customer support.

5| Bluetooth communication failure|

Make sure the Bluetooth is enabled on your mobile device and the charger is powered on and operating properly.·
‘Forget’ the charger in the Bluetooth settings on your mobile device and pair the charger to your device via Bluetooth again.·
If the problem persists, contact customer support.

6| Update failure via Bluetooth|

Make sure the charger is in idle status.·
Make sure the Bluetooth connection is working properly.·
If the problem persists, contact customer support.

7| Internet connection goes down|

If your internet connection goes down, the charge point can be controlled by the Autel® Charge APP and pairing it using Bluetooth

Product Specification

Specification

Overcurrent·
PEN fault detection and isolation·
Integrated surge protection

**** Connectivity|

Ethernet (RJ45)·
Bluetooth·
Wi-Fi (2.4GHz)·
RS485

Communication Protocols| OCPP 1.6J
Mounting| Wall-mounted or floor using an optional pedestal
Enclosure Ratings| IP54, IK10, indoor or outdoor installation
Operating Temperature|

30 to +50°C

Storage Temperature|

40 to +70°C

**** Safety and Compliance|

BS IEC/EN 61851-1·
BS EN 62196-1·
BS EN 61008-1·
BS IEC 62955·
The Electric Vehicles (Smart Charge Points) Regulations 2021

Codes and Standards| UKCA, CE (TUV)
**** Load management|

The maximum charging current can be set within the commissioning APP·
Additional hardware, e.g. MID energy meter, can be used to manage the current to the EV depending on theavailable supply at a point in time

Statement of Compliance

Statement of Compliance
Deta Electrical Company Limited declares under its sole responsibility that this charge point meets (model number on front cover) meets The Electric Vehicles (Smart Charge Points) Regulations 2021 The software version can be identified on the Autel® Charge APP

Sign for and on behalf of Deta Electrical Company Limited

Warranty

Warranty EVC7001 : eDock 2 Years (extendable)
EVC7007 : eVoom 3 Years (extendable)

To register your eVolo charge point, including the option to extend the warranty, and for full warranty terms and conditions, visit

eVolo charge points must be installed and commissioned by an eVolo approved installer in accordance with the warranty terms and conditions, else the warranty will be void.

Disclaimer

All information, specifications and illustrations in this manual are based on the latest information available at the time of printing. eVolo is a brand of Deta Electrical Co. Ltd.

Deta Electrical Company Limited reserves the right to make changes at any time without notice. While information in this manual has been carefully checked for accuracy, no guarantee is given for the completeness and correctness of the contents, including but not limited to the product specifications, functions, and illustrations.

Deta Electrical Company Limited will not be liable for any direct, special, incidental, indirect damages or any economic consequential damages (including the loss of profits).

See www.eVolo-uk.com for full detail of Terms of Business

Deta Electrical Company Limited

UK: Panattoni Park Luton Road Chalton Bedfordshire LU4 9TT
EU: Unit 16 Ashbourne Ind. Est. Ashbourne Co. Meath A84 W972
Technical Helpline: +44(0)1582 544 548
eVolo.uk

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